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Hotel Carlton

Lille, France (LIL)

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Based on 112 reviews
Room & Rates

Suite Junior

1 Full Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi, 38-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Day bed, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Room

Family Room

4 Twin Beds or 1 Queen Bed and 2 Twin Beds
Overlooking the city

Relax - In-room massage available
Entertainment - Free WiFi, 38-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Day bed, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Double Room

Classic Double Room

1 Full Bed or 2 Twin Beds
194 sq feet (18 sq meters)

Layout - Separate bedroom
Relax - In-room massage available
Entertainment - Free WiFi, 38-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Day bed, phone, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Special UK Package Promo

1 Twin Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi, 38-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Day bed, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Classic Double Room (Special Offer)

Classic Double Room (Special Offer)

1 Full Bed or 2 Twin Beds
194 sq feet (18 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 38-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Day bed, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Privilege Double Room (Special Offer)

Privilege Double Room (Special Offer)

1 Full Bed or 2 Twin Beds
247 sq feet (23 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 38-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Day bed, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Privilege Double Room

Privilege Double Room

1 Full Bed or 2 Twin Beds
247 sq feet (23 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 38-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletries
Practical - Day bed, phone, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Hotel Carlton
3 rue de Paris, Lille, France 59026

Rooms
Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lille? This hotel has facilities measuring 8396 square feet (780 square meters), including conference space. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

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National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Valet parking fee: EUR 25 per night
  • Rollaway bed fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 112 reviews
from
Submitted on 21-03-2016
Went to a wedding with family. We all stayed there. All our rooms were different and they were all spacious and very comfortable. The hotel is walking distance from most of what we were doing. We got Uber when we needed! So easy. Had room service for breakfast. Everything was good. Nice little bar...good spot to end the day.
from London, United Kingdom
Submitted on 25-04-2016
The hotel has is in the center of town over looking the opera house, we stayed in room 311 and had a full view of the square and Opera house and could not have asked for a better location. The room itself was clean and tidy, the shower was great, but the toilet which was in a separate room felt a little cramped. the bed was comfortable but the pillows where not of the highest standard. the mini bar was well stocked, the hallways where interesting and had some great furniture and art on show. ... Read more
from
Submitted on 10-05-2016
Got a great deal so very good price , nice large rooms and all very clean etc. Booked the valet parking which worked excellently. All in all very good.Breakfast was Ok usual stuff with a reasonable hot option, eggs bacon sausage. All the usual continental options too.
from Nottingham
Submitted on 13-05-2016
We booked a room with a walk in shower and was not disappointed. The room although on the warm side was spacious and the shower superb. (Beware the hotel advertises air con but this only works in the summer) The location of the hotel could not be better, a short walk from the Eurostar station and on the doorstep for all Lille has to offer. The deal we had included breakfast. They were great. The continental selection was first class and there was even scrambled eggs, bacon & sausage !! We liked ... Read more
from Chelmsford, United Kingdom
Submitted on 16-05-2016
Ideal hotel for visiting Lille . Right in the centre of Lille easy walking distance of all amenities. Hotel very clean and comfortable . Staff exceptionally helpful and polite . They went out of their way to ensure we enjoyed our stay. Breakfast was included in our deal and was delicious with a good variety of items to select from. Would stay there again.
from London
Submitted on 29-05-2016
I sent my parents to this hotel as a birthday present for my mum, and dropped the hotel a note asking if they could give them a room with a nice view. Little did I know not only did they take my request into consideration but they also upgraded them to a much nicer room, a very rare gesture for such a big hotel! My parents absolutely loved the hotel, very luxurious, very traditional French architecture and furniture, beautiful balcony overseeing the city centre, right next to high end shops so a... Read more
from Dorking, United Kingdom
Submitted on 07-06-2016
This hotel is in the center of town overlooking the square. They provide valet parking for 25 Euro which is very useful in a busy town. Given the central location the rooms are large and quiet. Easy walking to the shopping, cafes and restaurants. Give the breakfast as miss as it is mediocre and pricey, there are fab street cafes on the square to get a good French style breakfast.
from Binda, Australia
Submitted on 13-06-2016
During our last trip to France we stayed here twice before and after tours. Beautiful hotel, lovely décor, lovely rooms overlooking the shopping square. The bed was very comfortable, and there was a bathrobe and slippers. Our room had a small balcony that overlooked the shopping square. We had tea making facilities but unfortunately there wasn't a safe. Many lovely restaurants were nearby and really good shopping to be found. There is only a short walk to railway stations which was a really ... Read more
from Geneva, Switzerland
Submitted on 04-07-2016
Really enjoyed my stay here. The hotel has a old deco feel to it but extremely clean. There is a bar by the reception and a gym too. This may be one of the best in Lille especially for those travelling in via Europe central station. Friendly staff, secure and good for couples.
from Cheltenham, United Kingdom
Submitted on 11-07-2016
The location of the hotel is perfect, as it is only a short walk from the Eurostar station and in the very centre of Lille. There are many restaurants, cafes and bars nearby. We had a bed and breakfast deal with a nice room and a good continental selection which also included scrambled eggs, bacon & sausage. Very good value.
from Nottingham, United Kingdom
Submitted on 16-07-2016
My wife and I visited with her parents for a night on the way down to Avignon and again on the way back. The hotel is within 10 minutes walking distance of the Eurostar railway station (and nearer to the other station). The central squares of the city, shops and many restaurants are near to the hotel. The reception staff and the small bar area were pleasant. Our room and bathroom were large and the bed very comfortable. I would happily stay here again and recommend the hotel.
from Buckinghamshire
Submitted on 21-07-2016
We have just left this hotel with our two kids aged after an outrageous exchange with the so called manager who clearly has no concept of customer service, nor has he graduated from charm school. We stayed here two nights and whilst the rooms were fine, in need of a spruce but clean with air conditioning (a plus in this heatwave) the level of service in this place was non existent. Room service extended to a menu in the room but isn't actually available when you call for it. Call for a iron ... Read more
from Godalming, United Kingdom
Submitted on 22-07-2016
My mother and I have just returned from spending 2 nights at The Carlton. Our request for a walk-in shower and rooms near each other were met with the rooms being large and clean. The reception staff could not have been more pleasant and helpful, offering advise and finding answers to our many questions. A handrail and somewhere to put soap etc especially in the walk-in shower would improve the facilities, particularly for people with mobility problems. I am happy to recommend this hotel.
from
Submitted on 25-07-2016
The hotel has an impressive exterior but the rooms have been nicely updated to a high standard and all have air conditioning. It is perfectly situated in the centre of the city and is easily accessible for all the main sights. We were a family group of 5 adults and the reception staff were wonderfully helpful in every respect, assisting us with forgotten keys(!), our poor French, restaurant bookings, getting around and transport links. We couldn't have been more pleased as we had no prior kno... Read more
from London, United Kingdom
Submitted on 02-08-2016
Stayed at the Carlton hotel for two nights , we found the hotel to be in a great location just 10-15 mins walk from the Eurostar staion. Room was great , comfy bed , good shower , tea and coffee making facilities in room. Bars and places to eat all around , lots of choice. Would stay here again.
from Chester, United Kingdom
Submitted on 04-08-2016
We booked direct which provided us with a very good value deal, had a terrific room overlooking the Lille Opera House square, the staff were as always very friendly and helpful The hotel provides a perfect location to explore Lille, provides a good breakfast, all in all a great hotel!
from Preston, United Kingdom
Submitted on 22-08-2016
A friend and I had booked four nights at this hotel via French Travel Service. We had stayed in Lille once before, about 12 years ago, but were based in the old town and we thought this would be a better location. Indeed it was! We were no more than 10 minutes from the Gare de Flandres (the "local" railway station) and about 15 minutes from Lille Europe, the Eurostar terminal. We could see the belfroi (tower) from our little bedroom balcony and the back of the Bourse, the old stock exchange,... Read more
from Grantham, United Kingdom
Submitted on 23-08-2016
Stayed at the Carleton for 3 nights. Great location near to main squares in city. Just a 10 d affordminute walk from Eurostar station. Room was spacious and well appointed. Lovely view overlooking square. Staff were very polite and all spoke perfect English. Breakfast was perfect with goo choice of bread and pastries along with cereals, bacon etc. Even had an espresso machine (excellent) and a boiler to boil your own eggs with timer. Only criticism is that noise from adjoining bedrooms can be he... Read more
from Somerset West
Submitted on 25-08-2016
The Carlton Hotel has everything you need for a stay in Lille. A 15 minute stroll from the Eurostar station and perfectly placed in the middle of town. You can walk everywhere. Friendly, helpful reception with Julie and Romain (Robin). Robin will be a great loss to the hotel when he moves to Cardiff in October. We wish him well. He serves up a mean Kir Royal ! Lovely little bar. Our room was large and quiet unless you are unfortunate enough to have a room next to someone with the TV on all ... Read more
from Shanghai, China
Submitted on 27-08-2016
This is an older hotel but the rooms are large and bright and the air conditioning is nice and cold. The location is excellent in the middle of Lille. The hotel has a small bar downstairs and a dining room that serves a simple breakfast (meat, cheese, eggs, bread, bacon, etc.) the mornings.
from Greater London, United Kingdom
Submitted on 04-09-2016
Good generous size rooms. Toilet had no windows so gets stuffy and smelly. We left the door open. This hotel is an old style french hotel but comfortable. There is a sauna on the top floor for the guests to use. we did not have breakfast so not sure what food is like. nice and peaceful so not noisy.
from London, United Kingdom
Submitted on 13-09-2016
You could not ask for a better location than the Carlton which is almost on the Grand Place and within easy walking distance of the main sights, restaurants, bars and shops. We took a taxi from the Eurostar but really we could have walked as it is only about 10 mins away. Our twin bedded room on the 5th floor had a great view over the rooftops of Lille, breakfast was included and enough choice to suit all palates. The only problem we experienced was a shortage of hot water in the afternoon but o... Read more
from London
Submitted on 18-09-2016
Stayed here in June and loved it. Beautiful old hotel with huge rooms a big beds with most rooms overlooking town centre. Hotel is in good condition and has that classy Grand hotel feel but kept in good condition. Would give it four stars as no car park but as its a short walk from Eurostar station, it is perfect for a short break so gave it 5.
from Edinburgh, United Kingdom
Submitted on 30-09-2016
This Hotel says alot on its web-site which it fails to deliver. The hot water was temperamental which was not good. They talk about a gym in which there is a broken stepper and a worn out running machine. It has a cycling machine that did work but not much else. The gym was a real let down. You could not get an evening meal nor could you use the bar so to get any refreshments you had to go out. Prior to arriving I had booked valet parking. This did not happen on every day. Most days I ... Read more
from Antwerp, Belgium
Submitted on 04-10-2016
We stayed for a long weekend. Extremely friendly people at the desk and in the restaurant. Even the cleaning lady was very nice. Rooms have everything you need for a city trip. We were on the front side of the hotel, a lively neighbourhood , but no problem with the street noise. One thing, the fitness room is a bit old fashioned, with carpets , sticked together on the floor ... The sauna is great but not much used. I would certainly recommand this hotel !
from
Submitted on 19-10-2016
The Carlton is a beautiful hotel in the center of Lille. The location cannot be any better. Our room had a view of the Opera house, all lit up at night. During our stay, there was a free outdoor opera on a huge screen. The next night, a group of young people took over the steps of the opera house and played the trumpet, tuba and drums, with everyone dancing and enjoying themselves. A closed window would have easily blocked the noise if anyone did not want to listen to it. We did. It was a lot o... Read more
from Ireland
Submitted on 31-10-2016
The location was very central adjacent the main square, the staff were friendly and the bed comfortable. My compliments stop here, it is not a four star by any standards, the room was not clean, very old decor and in drastic need of an update, the bathroom could do with a deep clean, the sliding door to wc was unfinished with broken tiles on wall. The wc room was TINY. Regardless of location I would not stay here again. Perhaps we were unlucky with the room we had, but we were travelling with an... Read more
from London, England, United Kingdom
Submitted on 04-11-2016
The hotel has an amazing location and is almost completely refurbished. A few more months and it will be done. We had a Privilege room and it was really nice with all of the amenities. Despite being right on the main square it is very quiet and private. We met the owner who was charming, professional and very interested in providing a great hotel experience. I can't recommend this hotel enough.
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