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Renaissance Aix-en-provence Hotel

Aix-En-Provence, France (QXB)

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Based on 714 reviews
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Renaissance Aix-en-provence Hotel
320 Avenue Wolfgang Amadeus Mozart, Aix-en-Provence, France 13100

Based on 714 reviews
from Gurgaon, India
Submitted on 17-05-2016
Renaissance hotel in Aix is a lovely modern hotel close to the city centre. The hotel has clean modern rooms and cozy gymnasium. We did not try the pool or the spa. The hotel is a 5 minute walk to the cours maribue (the city Center) and situated very close to university. The only disappointing feature of the hotel was paid parking. Hotel charges guests to pay 20 euros for parking. But there is ample street parking available in front of the hotel. So for 3 days we stayed there - we were easily ab... Read more
from Alpes Maritimes, France
Submitted on 22-05-2016
Stayed one night only & while the room was spacious & huge bed very comfy not sure I would want to stay again. The decor wasn't welcoming & the furniture too modern & not very comfortable. Bathroom was great with walk-in shower, robes & slippers. Large tv but if you want more than 1 tea or coffee each or even more than one milk each bring your own, the tray was stocked with the bare minimum somewhat incongruous in a luxury hotel. B'fast was splendid, staff friendly & helpful & at reception thei... Read more
Submitted on 25-05-2016
Stayed here on business - hotel is very central and only a short walk from the old town. This is a contemporary hotel, with very pleasant entrance and gorgeous big rooms. The hotel staff are very friendly and welcoming - with the concierge being very helpful (recommended a great restaurant for local cuisine).
from Scotland
Submitted on 03-06-2016
A 5 Star recent addition to the Aix scene. An easy 10 mins walk to the Cours Mirabeau and the Old Town where the vast array of dining and thirst quenching establishments await. 25 mins from MP Airport so a great base location for the area. These attributes also make the Renaissance a great location for a leisure break away from business.Either way, the mobile phone signal is strong for the social networks and the Hotel's free WiFi is strong throughout. The hotel is new, crisp, clean and profes... Read more
from New York
Submitted on 05-06-2016
At the last minute I changed my room reservation to this hotel from L'Hotel de France, because I was reading that they were having issues with the AC, and I didn't want to have problems if it was going to be hot out. I figured since this hotel is pretty new and part of an American chain I might have more luck here. As it turned out, it wasn't that warm when we visited so I can't say whether or not the AC is an issue. What I can say is that we were given a pretty large room that was furnishe... Read more
Submitted on 20-06-2016
While lacking in local charm and architecture, it is a good business (and vacation??) hotel with excellent amenities. They have a pool and a gym, as well as a spa (by appointment). For those who can't live without Starbucks, there is one in the lobby. The breakfast is excellent -- made to order, or self-serve buffet, with fruit, smoked salmon, a host of breads and great coffee (from pods, but they have warmed milk in a thermos). I would recommend a garden view room, if you have sensitive ea... Read more
from Richmond, Virginia
Submitted on 22-06-2016
We loved our stay at the beautiful Renaissance hotel in Aix. The property and all of the amenities are first class! The best part is the hotel is the outstanding customer service and friendliness of the staff`! They will go the extra mile to make your stay enjoyable. Jakob the concierge made our stay extra special by planning 4 amazing and unique tours for our family. We enjoyed the custom private tour to Cassis with lunch at La Ville Madie with an amazing view of the Cassis and great food an... Read more
Submitted on 27-06-2016
We checked in for one night as it was the mid point back to Barcelona. Right after check out , we noticed a flat tire. We had five guys work on not only on changing the tire but to also help us negotiate a new car with our rental company for three hours. The bellmen and concierge were amazing. Who does that any more? So incredible. Unfortunately, nothing worked out and we drove 300 miles on a donut to avoid being stranded (let's just say the rental company was horrible and leave it at that). To ... Read more
from Melbourne, Australia
Submitted on 30-06-2016
We were booked due to abandoned river cruise. Perfect room on Fifth floor with a view of distant hilltops. Really large room with king sized bed and spotless bathroom. We were able to leave window open all night with no disturbance whaesoever. Staff were very friendly and meals noteworthy.
from Gisborne
Submitted on 30-06-2016
Must have been visiting at the wrong time. The hotel is vey modern and like being in an art gallery. Best part the pool but despite its short age evidence of rusting on fixtures. The Staff we encountered in the dining rooms had no smiles. The food was very mediocre and not enough for the group. We were a group of would be river cruisers who had to transfer because there was no cruising on the river. Admittingly we were a group of 75 or so but they should have been better prepared to cater for us... Read more
from Ames, Iowa
Submitted on 04-07-2016
Beautiful hotel, nice rooms, helpful and welcoming staff. They helped us celebrate our 20th wedding anniversary with champagne. Thank you to the management! The breakfast was very good with lots of choices. Good location, close to many restaurants. If we go back to Provence, we will definitely stay here again.
from Simpsonville, South Carolina
Submitted on 05-07-2016
Checking out today after a great stay....from the time Besma greeted us with genuine and gracious welcome, the clean and comfortable room with modern decor, and effortless stay, would highly recommend. Kudos to the staff that is obviously focused on making your stay a great ne.
from Ghent, Belgium
Submitted on 06-07-2016
This hotel was opended three years ago and i have stayed here twice. It is an easy to reach hotel located about 300m from the famous fountain but on the outside of the center and very close to the busstation but parking is available for those who still dare to travel by car. Inside you Will discover Nice rooms and superbe bathrooms . Security is top , facilities such as pool, garden, spa, hamam are available for free. Shopping and dinning in south France, one of those good things in life.
Submitted on 13-07-2016
This hotel has a very good location close to the old town and main shopping street. Facility is new and comfortable. The service and staff is not as good as we we have used to know from other Marriott hotels. We went to the city for 4 hours and the room was not cleaned. The one elevator was broken and the using of second one was confusing. I think reception an concierge is melt to one person service which is cheap but not very efficient. Actually this is a good hotel with the space for improveme... Read more
from Dallas, Texas
Submitted on 13-07-2016
Enjoyed staying here just a couple of weeks ago. First time at this hotel. New and modern. Great location. Just a 10 minute walk to Cours Mirabeau. Beautiful breakfast buffet and you can eat outdoors. All other meals I would suggest spending your time in the wonderful town of Aix-en-Provence.
from Bennington, Vermont
Submitted on 15-07-2016
Nothing quirky about this new hotel... Beautiful comfortable room...quiet. Restaurant downstairs. Garden lounge and spa. And nice walk into those centro... Made the effort of the flight,time change, customs all seem like a bad dream. Thank you!!
from State of Sao Paulo
Submitted on 23-07-2016
Traveled with my infant daughter and I can't complain. What a treatment - babycribs in both rooms (we actually only requested one crib) we reserved. Plus around-the clock room service. Staff eager to help you find ways to entertain your family. Great food. Not bad at all. I only wish there were more spaces designed for children but hey...that's not the main purpose of the hotel right?
from Pittsburgh, Pennsylvania
Submitted on 25-07-2016
The Renaissance in Aix en Provence was a very nice stay. The hotel sits in a perfect location with minutes to shopping and restaurants. The staff is friendly and very helpful. The restaurant is great for breakfast and dinner. Rooms are larger than normal European hotels, similar to American size. Great courtyard area to sit and relax Some downsides are. No converters for international travelers ( forgot mine on pop up trip ). Exercise room was insufficient. ( full gym down the street ) s... Read more
from Atlanta, GA
Submitted on 25-07-2016
This is a fabulous, modern hotel right in the middle of everything! Extremely spacious rooms, bath robes, slippers and a gorgeous bathroom - loved this place! The service was great and the staff very attentive. Would not stay anywhere else.
Submitted on 30-07-2016
A very modern hotel with very friendly staff. Elevators are accessed via key cards for security. Rooms are spacious and very well kept. Mini chocolate bars are available at the lobby for free. The hotel staffs were very helpful. They will recommend places to visit and restaurants to sample. They even arranged reservations for 2 dinners for us during our stay. It is a short walk away from Cours Mirabeau and the city center where all the attractions and many restaurants are located. All in all,... Read more
Submitted on 03-08-2016
We stayed here in July 2016, for 5 nights. Took the bus from Marseilles Airport, quick and easy. Nice clean modern hotel, 5 minute walk to town with great shopping, restaurants and fab street market.They gave us a lovely room. Great breakfast. Great town to take day trips to Avignon, Les Baux, Gordes, Roussillion, etc. The best part was the people that worked there. All lovely and knowledgeable but Besma and Ann were exceptional. Besma was so sweet and professional. She really went above and bey... Read more
from Epsom, United Kingdom
Submitted on 05-08-2016
I stayed a night in late July. The staff were very friendly and the hotel is still shiny and new. Rooms are a good size and have a fresh look. Gym and pool are available but quite small for a hotel this size.
from Budapest, Hungary
Submitted on 08-08-2016
This is a very comfortable, really good business type hotel (with great beds) near but not in the center of Aix. It lacks any of the charm of Aix itself, but makes up for it with its comfort, ease and very good large rooms. Don't go for romance, but if one want modern comforts and professionalism it is worth it. At ?26, the breakfast buffet is of questionable value.
from New York City, New York
Submitted on 09-08-2016
Our stay here was what is to be expected from the Renaissance hotels. It was quite the welcome as we had been traveling in Europe and Australia and staying in smaller hotels. Strong WIFI was a big relief as wifi can be sketchy is old parts of Europe. Rooms and amenities were nice and modern, updated. No complaints here cause I relished the 3 nights we spent here!!! Location is not too far from central Aix - safe walk to the main areas.
from Princeton Junction, New Jersey
Submitted on 13-08-2016
Stayed for two nights at the beginning of August. Hotel was clean and modern. Staff was exceptional. Ann (think I have the name right) was so helpful with sending us out to see small Provençal towns, the sunflower fields, what was left of the lavender fields and some vineyards we would pass along the way. Was touched by the fact that twice when we set out for a long journey, Ann gave water bottles to each member of the family. It was a little difficult to figure out how to get to the front... Read more
Submitted on 14-08-2016
Cannot fault this hotel. Nicely decorated and clean rooms. Staff is very friendly and professional. In hindsight I might have preferred a hotel in the old city itself, but it is not a long walk to the attractions at all.
from Saint Paul, Minnesota
Submitted on 01-09-2016
We just completed a 6 stay at this hotel on vacation. Everyone we met on staff was helpful and friendly and wanted to make sure that everything we did worked out perfect. The staff not only helped but asked questions to understand what the best choices for us would be rather than generic answers. From the bar staff Veronique and others to the front desk staff Parto and others all made sure the stay was perfect. Sunday night we eat in the restaurant and had a great meal. 1 tips is to make su... Read more
from Plymouth, Michigan
Submitted on 04-09-2016
While this hotel was a bit difficult to locate with gps, a call to the hotel assisted us with an alternate street location. Very modern and nicely appointed hotel located near the music and theatre buildings. Hotel staff was exceptional, even down to parking our car, providing tour suggestions and restaurant recommendations. Hotel has a wonderful breakfast buffet with made to order eggs, assorted meats and cheeses, pastries, bacon, and fresh squeezed juices. Rooms were spacious and comfortable w... Read more
from Frodsham, United Kingdom
Submitted on 07-09-2016
The Renaissance is a five star hotel, which is excellent in every way. Our room was large, beautifully clean and well maintained. The restaurant was very pleasant and we both loved the breakfasts and the evening meal, we took on our last evening. The staff, without exception, were friendly, extremely efficient and would do everything that they could do, to make your stay as good as it possibly could be. The ladies in the Garden Bar were delightful and took an interest in us,which we really appre... Read more
from Montagnola, Switzerland
Submitted on 07-09-2016
This hotel is set in a pedestrianised area, with the car park a short walk away. It is not the easiest to get to by car, as the area is so new that the car sat nav has not adjusted yet to the one way systems. Although at first sight it seems like an enormous structure, it is not. Perhaps because of the white marble, it seems more imposing. The check in desk staff was very kind and welcoming, offering information on the area and the surroundings. Our family room fit us 4. The only comment on the ... Read more
from Coeur d'Alene, Idaho
Submitted on 08-09-2016
this is a wonderful hotel. it is within walking distance to city center and lots to do has a restaurant and bar, as well as exercise room. within driving distance to many quaint towns in Provance. as most frequent travelers know, hotel pillows are always a problem...not here, they are great, or the staff will bring you more.!!
from Sao Paulo, SP
Submitted on 11-09-2016
Hotel is very well located, 5m walk from the Cours Mirambue, the most touristic street of the city. Service is great as well and staff always helpful and speaks a good English. Everything is done with a lot of professionalism. At the same time, the hotel is "cold", lacks energy and vibe. If you are looking for something with a local / Provence flavor, maybe you should go for something different
from Surrey, United Kingdom
Submitted on 11-09-2016
Hotel in a newly-developed area near the centre of Aix. Rooms are very clean and airy, with a small balcony on which you can sit to watch the world go by. Restaurant does good French cuisine - even if it and the wine list are a little on the expensive side.
from iceland
Submitted on 14-09-2016
Stayed with friends at the hotel for three nights during the UEFA European Cup. The hotel itself is very nice and clean. The check in was a breeze and our room was of decent size. The room had a comfortable bed, a decent TV and a good bathroom. The national football team of Ukrania was staying with us which limited a good portion of the hotel which was a shame. We were unable to use much of the facilites due to that. The service at the bar is extremely slow.
Submitted on 15-09-2016
This is a very ritzy and trendy hotel once inside. It is well appointed with attentive staff and nice big rooms and bathrooms. It's just a ten minute walk to the city centre/old town so it's very convenient. The hotel also has under ground parking!
Submitted on 18-09-2016
Very nice room with very comfortable bed. Easy walking distance to the center of the city. Very Very nice staff! The receptionist, the doorman and barista all spoke english and made you feel welcome. I will return on my next trip.
from Atlanta, Georgia
Submitted on 18-09-2016
We loved the location so near the Cours Mirabeau. There were various works of art throughout the hotel, making each stroll like browsing a gallery. The service was exceptional: the associates willingly answered all our questions, providing maps, directions and recommendations, We will definitely return!
from South Devon, United Kingdom
Submitted on 19-09-2016
This hotel is perfect for walking into the centre of Aix. The rooms are very modern, clean and comfortable. I was pleasantly surprised by the excellent dinner that we had; we are in a group of about twenty and I was expecting a poor meal as restaurants tend to struggle with big numbers but our meal here was excellent.
from Reading, United Kingdom
Submitted on 20-09-2016
This is a 5 star hotel when measured by amenities. However in some small respects the service doesn't quite match up. The bedrooms and indeed the bathrooms are spacious. We did not have a bath but the walk-in shower was large with both a fixed head and one on a flexible connection. Bath robes and slippers were provided and the towels were soft and plentiful. There was plenty of wardrobe, shelf, and drawer space, tea and coffee making facilities, a large TV with over 50 channels and 5 radio ... Read more
Submitted on 22-09-2016
Great place. I stayed here with my spouse we were part of the Schlumberger old timers reunion. The hotel staff were super efficient. The meals were good too. The spa was lovely and the room was just great. Very comfortable with a lovely bathroom with shower and tub.
from Manassas, Virginia
Submitted on 28-09-2016
I stayed at this hotel for 2 nights while on a tour package. I loved the hotel and all of our group agreed. My room was very modern, beautiful decor, large bathroom, and spacious. The lobby is beautifully decorated, comfortable. The staff was excellent. It was a very easy walk to the main area with shopping and restaurants. I enjoyed my stay!
from Birmingham, Alabama, United States
Submitted on 30-09-2016
Staff was most helpful and courteous. On our first night in France, our experience could not have been better. Excellent breakfast, delicious aperitif served in our rooms for being a platinum Marriott member. A first rate hotel in every aspect.
from Austin, Texas
Submitted on 30-09-2016
We stayed at the Renaissance for four nights and it was thoroughly enjoyable. The location is easy walking distance to the Couers Mirabeau and the old town of Aix. The hotel is about 4 years old and is well-maintained. The rooms are large by French standards, and ours was very quiet. The beds are comfortable, too. We ate breakfast at the hotel each day because it was part of our rate. Otherwise we might have gone outside since the price is 20? to 26? per person. For the price, you can have ... Read more
Submitted on 01-10-2016
Well having visited Aix every year for the last 20 years we have now found a gem of a hotel. Very close to the centre of the town so easy walking, very comfortable and excellent service, we shall be returning. One downside is the constant 1960s music which is I am sure not required.
from San Ramon, California
Submitted on 01-10-2016
The Hotel in a very nice part of Aix I was able to walk to downtown, quaint and beautiful. My room with a nice view outside to town. Clean and roomy with all the modern amenities of a 5 Star Hotel. Staff very friendly. Good restaurant with a beautiful Garden that you can have drinks and eat and listen to music. Had a Gym and a indoor swimming pool. Would stay in this Hotel again.
from boston
Submitted on 07-10-2016
First impressions count and the Renaissance took care of us immediately when we arrived very hungry after a long train ride from Rapallo, then a drive from Nice. Restaurant was closed but bar open, but instead of just having us sit at the bar with our hamburgers and fries (btw, the BEST fries I have ever had), they set us up outside on their terrace so that we could enjoy the weather and decompress from our long journey. We had a room that overlooked the courtyard. It was very comfortable, bed ... Read more
Submitted on 09-10-2016
Nice fairly new hotel at the edge of the city center. The staff is friendly, there are some nice terraces, a spacious city garden, and the rooms are well equiped and with very comfortable beds. Downside is the pricing in the restaurant, the breakfast especially is not according to the buffet. There is a continental fixed breakfast as well which is better priced.
from Melbourne, Australia
Submitted on 09-10-2016
Room ready on arrival , ( Hotels in general getting much better at this facet of service ) and a fresh , new , modern place , well located , bit pricey , although we had a deal , too vague on advice about places to visit ( walked everywhere to find an easily discoverable lavendaria ) , especially a rather odd recommendation to visit 2 wineries at Chateauneuf du Papes neither of which were open , lucky we enjoyed the drive through Provence to Avignon in any case.....the Hotel and the staff did ev... Read more
Submitted on 09-10-2016
Good size and clean modern rooms and bathrooms. Staff were very good. Modern and well looked after hotel. Excellent overall. My only disappointment was that the shower had a very poor power pressure so having a shower was not a good experience.
from Buenos Aires, Argentina
Submitted on 12-10-2016
The service and comfort of this hotel is top notch. With beautifu,l modern decor and a central location, The Renaissance can't be beat. Friendly, helpful staff and relaxing amenities insure a fabulous stay.
from Napa, California
Submitted on 13-10-2016
Great hotel very convenient to old town. Nice rooms, excellent breakfast buffet. Lots of art throughout relatively new hotel. Staff is wonderful. A bit tricky to find if driving - ask for directions and follow signs - valet parking is easiest.
from New York, NY
Submitted on 16-10-2016
I have visited the Reanaisance Aix in August 2015 and have returned one year later. My second stay was as good as my first. Great location, relaxed atmosphere, nice staff and excellent breakfast! The rooms are large, nicely decorated and well-appointed. I am a light sleeper and was pleased to ascertain that this is the hotel has very silentious" doors; they do not slam or make noise then shut. A big plus for the designer. I have plans to visit Aix again and have no reason to think of other oth... Read more
Submitted on 18-10-2016
In this hotel you can be sure you are completely looked after in all aspects. The bedrooms are minimalistic but comfortably stylish. The staff are very friendly and willing to do anything in order to make your stay pleasant. We arrived after staying in 'basic' accommodation for the previous week and were in awe of the luxurious demeanor of the hotel and surroundings. The pool is small and indoors however there are doors which are regularly opened out to the terrace outside. From the hotel there ... Read more
from Livermore, California
Submitted on 19-10-2016
Checked in to the Renaissance Aix and was cheerfully met by Roman who helped us with parking and bags. He does everything from bellman, valet and concierge. When we came down to walk to dinner Roman already addressed us by name. World class service. Great rooms, excellent location and fantastic breakfast. Julien in the dining room was fantastic helping me with coffee early in the morning then waiting on us for breakfast. The manager of the restaurant was friendly and accommodating also. Again wo... Read more
from scot
Submitted on 21-10-2016
Stayed here with my husband and two children (8 & 11yrs) in a 2 X double bedded room. The room was ample big enough for us. The hotel receptionist on check in was very helpful and recommend plenty of activities/sights for our visit. The pool was a little small for the children but it nevertheless gave them an opportunity to have a dip. The outside garden space was enjoyable too. In short, if you are looking for a city hotel, this will tick all the boxes for a family break.
from Chicago, Illinois
Submitted on 04-11-2016
This was on first time staying here , the hotel is modern with all the bells and whistles, like an American hotel , rooms are large to Europe , a lot of outlets to charge you iPad , phone etc. Internet worked well. Shower with over head or side sprayer . The front desk was very helpful making our stay very nice. If you are coming from the airport or tgv train .. And take the bus 40 it is about 5 minutes walk. Was not bad with luggage A little up a small hill and then flat walk way . You are c... Read more
from New York, NY
Submitted on 07-11-2016
Located about 10 minute walk from the tourism office. Very modern hotel in modern section of the city ?? was enjoyable, but a bit jarring having spent so much time in the historical centers of towns on the way here. Concierge (Navigators) very helpful by email prior to arrival. Breakfast, if not included in your room rate, 26 euros for buffet. Small gym and pool ?? clean and practical. Oddly, they have a water refill station, but no bottles for filling (ala Club Quarters); however, small bott... Read more
from Providenciales
Submitted on 12-11-2016
The hotel feels a bit like a business hotel, it has clean and up to date rooms and valet service for the car which we didn't find in many other hotels in France. The location is great, we only used the car when we went out of town, otherwise we would just walk to town which is under 5 minutes and very safe even at night. Great shopping and dining options in Aix, we probably liked this town the most of any we visited on this trip. Make a trip to a nearby winery for a tasting and lunch, we accide... Read more
from Swindon, United Kingdom
Submitted on 12-11-2016
We had a week's holiday in Aix-en-Provence staying at the 5-Star Renaissance Aix-en-Provence Hotel. We travelled with Riviera who accompanied us throughout the holiday. Best features in the hotel were:- 1) A Garden Bar 2) A Swimming Pool and Sauna 3) An indoor area adjacent to the 2 above which had 2 Hanging Baskets - great place to relax after a day's touring in the hot sun.
Submitted on 26-11-2016
Have staid there for a weekend and liked it so much I'm already here again for a longer stay. Staff is very good, always here to help, special mentions for Jalila (who helped me fix an issue after my first stay) and Melanie (who's making my second stay really special). Location is great, a short walk from the city center and still in a quiet uncrowded area. Shopping, museums, restaurants and casino are all at walking distance. Breakfast is five star level with everything you may expect pl... Read more