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DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

Nadi, Fiji (NAN)

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Based on 212 reviews
The resort has a Spa, tennis court, 24-hour fitness center, and freeform swimming pool on the edge of the beach.
Room & Rates
King Ocean View Bures - DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island - 1

King Ocean View Bures

  • 1 King Bed
  • Furnished Balcony
  • LCD Flat Screen TV
  • DVD Player
  • Mini-Fridge
  • Mini Bar
  • Hair Dryer
  • Iron/Ironing Board
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King Premium Ocean View Bures - DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island - 2

King Premium Ocean View Bures

  • 1 King Bed
  • Furnished Balcony
  • LCD Flat Screen TV
  • DVD Player
  • Mini-Fridge
  • Mini Bar
  • Hair Dryer
  • Iron/Ironing Board
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Double King Ocean View Bures - DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island - 3

Double King Ocean View Bures

  • 2 King Beds
  • Furnished Balcony
  • LCD Flat Screen TV
  • DVD Player
  • Mini-Fridge
  • Mini Bar
  • Hair Dryer
  • Iron/Ironing Board
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Double King Premium Ocean View Bures - DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island - 4

Double King Premium Ocean View Bures

  • 2 King Beds
  • Furnished Balcony
  • LCD Flat Screen TV
  • DVD Player
  • Mini-Fridge
  • Mini Bar
  • Hair Dryer
  • Iron/Ironing Board
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Two Bedroom Bures Beach Front - DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island - 5

Two Bedroom Bures Beach Front

  • 1 King Bed
  • 2 Twin Beds
  • Furnished Balcony
  • LCD Flat Screen TV
  • DVD Player
  • Mini-Fridge
  • Mini Bar
  • Hair Dryer
  • Iron/Ironing Board
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Double Queen Guest Room Beachfront w/Balcony - DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island - 6

Double Queen Guest Room Beachfront w/Balcony

  • 2 Queen Beds
  • Furnished Balcony
  • LCD Flat Screen TV
  • DVD Player
  • Mini-Fridge
  • Mini Bar
  • Hair Dryer
  • Iron/Ironing Board
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Double Queen Bures Ocean View - DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island - 7

Double Queen Bures Ocean View

  • 2 Queen Beds
  • Furnished Balcony
  • LCD Flat Screen TV
  • DVD Player
  • Mini-Fridge
  • Mini Bar
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
Double Queen Bures Beach Front - DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island - 8

Double Queen Bures Beach Front

  • 2 Queen Beds
  • Furnished Balcony
  • LCD Flat Screen TV
  • DVD Player
  • Mini-Fridge
  • Mini Bar
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island
Naisali Island Fiji, Sonaisali Island, NA Fiji

Immerse yourself in the culture of Fiji at one of our weekly meke tribal dances, and marvel at the mystical Fire Walkers from Beqa Island.

Pour a drink from the mini-bar and admire spectacular ocean views from the balcony of your Beachfront Guest Room. Watch the flat-screen TV, and keep snacks cool in the refrigerator. Our spacious bures benefit from a spacious, elevated verandah and our exclusive Beachfront Spa Bures also have a private whirlpool - the ideal place to admire the sunset.

The resort's international chefs have created innovative dishes using the finest ingredients - many of which are home-grown in the island's rich volcanic soil. Our vegetable farm, herb gardens, tropical orchards and hydroponic farm provides our kitchens with an abundant selection of fresh produce daily. Imported items are specially sourced to ensure a variety of inspired dishes on our ever-changing menus.

An ideal setting for a dream wedding or inspiring conference, this stunning Sonaisali Island resort offers three conference spaces, creative catering and contemporary A/V equipment. Our friendly, professional staff will ensure your function is personalized and seamless.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool

Recreation Included: Fitness Center, Tennis

AMENITIES:
  • 24-Hour Front Desk
  • Airport Shuttle Service (+)
  • Business Center
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Breakfast
  • Free Parking
  • Laundry Services/Laundry Facility
  • Marina
  • Multilingual Staff
  • Outdoor Pool
  • Picnic Area
  • Poolside Bar
  • Safe Deposit at Front Desk
  • Tennis court
  • Tour Assistance
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 212 reviews
from Atlanta, Georgia
Submitted on 31-05-2016
The hotel newly reopened as The Doubltree Resort on Sonaisali Island is a beautiful hotel with luxurious rooms and awesome views. The staff here is very cheerful and one young lady here by the name of Katerina has made this a memorable trip for me. She went out of her way for me to get a candle so that I may light it in memory of my mom who passed away and set it out to sea. The staff here is always smiling and wiling to go out of their way for you. It's a great location away from everything and... Read more
from Suva, Fiji
Submitted on 01-06-2016
i had such a relaxing time away from busy city life onto an island in the serene environment of Sonaisali. it was a very good family experience and would love to be here again and again. i would highly recommend this place. thank you Double Tree Resort by Hilton!
from
Submitted on 02-06-2016
We were lucky enough to try the newly refurbished Doubletree Sonaisali. We managed to get an excellent opening deal which included breakfast. The resort is located 30 minutes from Nadi International is then 2 minute boat ride across the river. We all loved the check in cookies and found the service to be excellent. The staff were exceptional. It felt very personal and all of them knew our names. The rooms were a good size all with brand new furniture. We had an Ocean front Villa/Bure room... Read more
from Auckland, New Zealand
Submitted on 03-06-2016
We stopped in with 25 kids after a service trip on the main island everyone was polite helpful and the place was spotless. Catered to a varied menu as we had allergies intolerances and vegetarian. It was not a problem for the staff. The pool was Devine and the setting serene, just what we were looking for!
from Mainz, Germany
Submitted on 05-06-2016
This Hotel is brand new after being re-opened. The Location is unique and very nice. You would Need a car though to get around! But the Resort is very exclusive and the staff is very helpful and friendly, very motivated and cheering. THis Hotel offers very good value and has everything on the premises that you Need. Very nice infinity pool!
from Birmingham, Alabama
Submitted on 08-06-2016
A friend and I recently visited the beautiful island nation of Fiji and were guests of the DoubleTree Resort by Hilton Fiji, Sonaisali Island. We chose this property foremost due to the price - expedia.com offering members 50% off select hotels - and due to curiosity, with the DoubleTree brand not common in the resort market. Very shortly after booking, we became aware that this property was recently purchased by DoubleTree and had been undergoing an extensive renovation with a scheduled opening... Read more
from Gold Coast, Australia
Submitted on 11-06-2016
just soft-opening in May 2016. 3Mins ferry from Main Island to Paradise. Nice and quiet closet island. Good Service. Can view good sunset direct from the beach Hotel and resort established on the long beach with many relax Deck chair and hammock. Spacious ocean view bure and ocean view hotel room. Nice and new Swimming pool with infinity ocean view. Modern resort in FIJI. Beach is nice but can't swim . not clean as remote island. Buffet Breakfast is nice but too man... Read more
from Brisbane, Australia
Submitted on 11-06-2016
This was one of the most perfect holiday experiences ever. If you take only one holiday, then I suggest you visit Sonaisali Island. It is a paradise on Earth filled with a staff of the happiest people you'll ever meet.
from The Entrance, Australia
Submitted on 28-06-2016
We spent a week here as a family. We have enjoyed many trips to Fiji and this one was great too, however you do need to do your homework so that you are not disappointed. The good: Great rooms that accommodate a family (not many resorts will accommodate children over 12 in with their parents so this is a plus!), very large, modern and all have some kind of view. Lovely grounds, close to the airport, small resort with nice staff and a small but useable pool and pool bar. The beach isn't great but... Read more
from Melbourne, Australia
Submitted on 28-06-2016
One of the best resorts we have stayed in. Perfect location, spacious and huge rooms with a private balcony overlooking the ocean. Friendly and smiling staff. Peaceful and quite and a fun place for the whole family. Would definitely come back again.
from Auckland, New Zealand
Submitted on 29-06-2016
If you are looking for a beautiful setting, the friendliest staff, total relaxation then this is the place. My partner and I only wanted to get away from cold and rain from our Country to lay out in total sunshine and do nothing but relax.....we found it here!! Gorgeous to wake up to this view every morning and know that you are not going to do anything but enjoy doing nothing. We loved this place. Be sure to include the breakfast buffet as it can keep you satisfied right up until dinner time. A... Read more
from
Submitted on 30-06-2016
When I found Doubletree, I was sold. It had recently been closed for an extended period and re-opened under the Doubtree by Hilton brand in May 2016. I liked the idea of being on a new resort and thought the standard would be high. I hate to give such a negative review but people need to know exactly what to expect as there are very limited reviews. While I was there, something felt like it was missing. It didn't feel like Fiji. I have been before and had the most amazing experience. I wanted s... Read more
from Sydney, Australia
Submitted on 01-07-2016
I thought food was very good. Service a bit hit and miss but no complaints about the food itself. Not a lot to do and if you want to go outside the resort for a tour etc you are on your own to organise. Kids club was good. Beds were comfy. Staff fine. Wife said massages were good. Band at night was good. I thought it was good value. I Knew there wasn't a beach which is a drawback. Pool was nice though. I think if we had got a front row Bure I may have lifted the rating a notch. Probably nicer... Read more
from Brisbane
Submitted on 03-07-2016
The resort had a reputation a few years back for being average. After a rebuild as a result of a tropical cyclone, (the pool is the only original structure that wasn't completely demolished), I thought it would be worth a try. On arrival I was confused, it's not really an island at all... But the 20 second boat ride across a canal or creek was a novelty. First impressions were great, nice lobby & amazing warm cookie! A request was made for FJD $200 per night security deposit which I have never ... Read more
from
Submitted on 04-07-2016
I live locally to the Doubletree Hilton resort. After reading positive local press about the recent opening of the resort after refurbishment ... I decided to take my wife & have a 'special' night out. We chose the buffet dinner ... Oriental Theme instead of the 'a la carte' menu ... silly us! The food was cooked & not chefed ... was very plain & ordinary for a 4 Star resort & prices. Local Nadi chinese restaurant food quality destroys what we had to eat. The restaurant setting is delightful ...... Read more
from Sydney, Australia
Submitted on 05-07-2016
The hotel was overall great. Great location, great view and facilities, breakfast was lovely. Only 20 min cab ride from Denarau Marina, everything you need is at resort. Would definitely stay again :)
from Canberra, Australia
Submitted on 07-07-2016
We visited Sonaisali Is in about 2001 and really enjoyed it. The staff were always singing, we got leis on arrival and everyone was happy. Non-motorised watersports were free and the food, while a little expensive was great. We were really looking forward to coming back to see what had improved since then, knowing that DoubleTree had taken the place over. Wow! Were we disappointed. The King Oceanview Room was fantastic, very clean and had a beautiful view. The lady who checked us in was great, ... Read more
from Wellington, New Zealand
Submitted on 07-07-2016
Property is very nice and room newly done. Rooms especially are very nice. Good points are : quite relaxing, rooms, pool and the view all around. As far as food is concerned, should have more options knowing going out of this place elsewehere to have food will not be that easy .
from Tauranga
Submitted on 07-07-2016
This resort has been recently redeveloped by the Hilton Group. It is quite comfortable and peaceful and overall we enjoyed our stay however we had reservations about the quality of service (staff levels) and performance of the restaurant.
from Cooloolabin, Queensland, Australia
Submitted on 09-07-2016
A lovely resort, although a little too busy for us. We had just returned from a resort out on Yasawa and this was not quite the personalised service. However the room was lovely. The beds a bit lumpy tho. The staff were super friendly and helpful. It was nice to hear live music in the resort on the Friday night we were there although it was quite loud still when we were wanting to sleep. The pool is a standout and we also had a late checkout for which we were very greatful as we had a later afte... Read more
from Tauranga, New Zealand
Submitted on 09-07-2016
Taken a couple of weeks reflection before I could bring myself to write a review of our recent 9 day stay here. Good and bad points on this resort. Location is a little isolated in that if you want to go to Nadi or Port Denarau it costs $55 Fiji dollars each way, in fact we decided to hire a car and that made things a lot easier, giving us more choices especially in food choices. The actual setting of the resort is lovely, although as others have mentioned you probably wouldn't swim in the sea... Read more
from Sydney
Submitted on 11-07-2016
The view out to Malola Island at the Double Tree is just gorgeous, and the variety of birds (particularly in the mornings) is wonderful. The resort gardens are beautifully maintained. All the staff were very friendly, and the band who play at the outdoor dining area were really excellent (not intrusively loud, and very versatile musicians). The only down side for us was the food: it really is very expensive for what it is, with very small amounts of vegetables or salad with main courses. As vege... Read more
from Auckland Region, New Zealand
Submitted on 11-07-2016
We are at the Double Tree, and have had 3 nights, and check out tomorrow. The villas are very spacious and comfortable with a balcony with a sea view. The not so good: it is currently 4pm and our room still has not been serviced. There is definitely an air of disorganisation with housekeeping. We have just come from 9 nights at the Sofitel, and they are much slicker. The food selection is not great - not much available if you are wanting a lighter meal such as a salad, and it is expensive. It... Read more
from Adelaide, Australia
Submitted on 13-07-2016
Very exclusive resort with very nice accommodation. Staff were very polite and helpful. A very quiet resort unlike The resorts at Denarau we visited. It has great pool with beautiful sunsets. We hired a car which allowed us more freedom to visit tourist sites and going to Nadi or Denarau for a variety of restaurants and much cheaper meals. Vinaka
from Te Kuiti, New Zealand
Submitted on 13-07-2016
We stayed here a week and enjoyed it so much. The staff were so friendly and helpful, and were a highlight of our whole trip. The facilities and location are amazing, you can tell a lot of work has gone into making the grounds and rooms of the highest quality. We loved the band that performed every night and the atmosphere of the whole resort. Concerning activities, I would recommend using the guys they have on site for a reasonably priced fun day exploring malolo island and scuba diving. It's ... Read more
from Oamaru, New Zealand
Submitted on 15-07-2016
I want to preface this review by saying that this is the first negative review I have left on Tripadvisor. I have travelled extensively throughout Asia, Europe and Oceania. Originally on reading of a new Hilton being opened in Fiji, I excitedly booked through the Hilton website prior to it even opening. I have stayed at Hilton Hotels in the past and have always found them to be luxurious with wonderful service. I then found the exact same room option available on Booking.com for a significantly ... Read more
from Brisbane, Australia
Submitted on 15-07-2016
We went for a short stay with two teenage kids, Room are good size, Pool is always clean and beautiful. Service is courteous and very polite. The boat was always available no matter what time of day and night we wanted to go ,to and from, the resort. Lots of swings in beautiful locations- which was a highlight for me. The Snorkelling tour was good too. However- the food was below average- we ate out every meal after the first night. Breakfast was ok- which we got included in our package - Same m... Read more
from
Submitted on 15-07-2016
While this is a beautiful property (A+) the hotel service, food and bar is awful. We were often overcharged and had to check our bill daily. This included servers who added tips to the bill (i.e. spa) that we did not authorize. It also included food we did not purchase. Food and liquor is substandard, but we were charged luxury prices. We finally got smart and went into Nandi town for quality food and better service.
from Sydney, Australia
Submitted on 16-07-2016
We are regular visitors to Fiji and have travelled to lots of different resorts. We decided to give this one a try prior to our trip to Castaway Island, rather than going to one of the resorts at Denarau as we are fans of the Fiji Beach Resort by Hilton. This is the first problem, I think - the Hilton Brand implies a certain standard that just isn't present at this resort. Our first impressions were good. The resort looks nice, and the reception staff were friendly enough. Our porter was lovel... Read more
from London
Submitted on 16-07-2016
Double Tree by Hilton It is rare that I write a review, but my poor recent experience at Double Tree has compelled me to write an honest review on the pros and cons of this hotel. My husband and I are widely travelled, however, we found that this hotel is not of a standard that we would expect for 4 star accommodation and we actually made the choice to leave the hotel 3 nights early (even though it was pre-paid and non-refundable) to seek better amenities and facilities in Denarau. Before w... Read more
from Jakarta, Indonesia
Submitted on 18-07-2016
Having stayed and dined here under previous management I was pleasantly surprised to see the vast improvements. I didn't stay this time but was able to see the new rooms which have been tastefully refurbished and look fantastic, the duck curry I had for dinner was the best I have had. It was hot, served very quickly and the serving size was generous. The pizzas and curry had by my wife and 3 children were also of the same high standard. Well worth considering this resort now that it is under Ne ... Read more
from
Submitted on 19-07-2016
So we have just arrived back from a 2 week holiday at Double Tree Sonasali Island Where do I start ... We arrived from Australia which is our winter to Fiji which is quite warm When we arrived it was an easy check in and were directed to our room straight away. We expected to enter a very cool room but instead it was hot finding the air con wasn't working we did phone and let them know and someone came and looked at it but didn't know what the problem was We were without the air con for 3 da... Read more
from Adelaide, Australia
Submitted on 22-07-2016
After booking this resort for 3 day stay, then reading some older reviews I started thinking : Would this resort be isolated and below expectations? Answer: No. Our beach front bure with king size bed was brilliant. Breakfasts were first class and there was no sign of supposedly "average food" when we did have an evening (buffet) meal. Staff were friendly and genuine. Our room was made up promptly each day and best of all : the views, grounds and atmosphere are really special. Its a great place ... Read more
from
Submitted on 22-07-2016
I stayed here for a week with my husband and teenage boys and at first I felt I had made a mistake by choosing this hotel especially after reading all the negative reviews!! However my opinion changed on seeing the spacious lovely King ocean front Bure which had a completely unobstructed view and the beautiful peaceful grounds that surround the hotel. I don't understand how people found the staff unfriendly as I found them to be lovely, welcoming and helpful. It felt that the newness of the hote... Read more
from
Submitted on 22-07-2016
It's changed owners recently and having stayed at a few other Double Trees (in other countries) we were expecting a great week. It's a relatively small resort with a quieter, low key atmosphere without hordes of small children - just what we wanted. The ocean front King bure was fantastic; spacious, clean, well equipped and everything a family with 2 older kids could want. The pool is great and the grounds are tidy and well cared for. The breakfast buffet is pretty good compared to most o... Read more
from Australia
Submitted on 22-07-2016
Overall, I was disappointed with my experience at DoubleTree. The good; the hotel grounds were amazing! It looked wonderful and I loved it! The rooms looked great! Food was a bit hit a miss but overall not bad! Cookie in check in was great! However, check in was a very very slow process. We arrived at 3pm to be told our room wasn't available, luckily we were moved to another. The room, shower door was broken, flooded the bathroom and went out into the bedroom. We were told it couldn't be fixed... Read more
from Townsville, Australia
Submitted on 22-07-2016
My husband and I have just returned from a 4 night stay here. It was our first visit to Fiji and we had a lovely relaxing time. The best part about this place is the lovely staff as has already been said. Everyone was always smiling and ready to greet you with a hearty "Bula!" when they saw you! One of the reasons we chose this hotel due was to the close proximity to the airport, around 30 minutes which was a better option to us than the Coral Coast which we believe is a lot prettier but we didn... Read more
from Melbourne, Australia
Submitted on 25-07-2016
Hotel was nice, actual room was nice but you could tell it wasn't properly cleaned; cobwebs, dusty under bed and random girls hair pins everywhere. The pool is lovely but was very cold, especially as it was only around 25 celsius outside but breeze off the ocean was lovely. Bar is quite expensive and you could wait a while for your drink (most I waited was around 40 mins after asking twice about it). Food was very expensive in comparison to other resorts and it wasn't amazing. Nice to see that ... Read more
from Washington DC, District of Columbia
Submitted on 25-07-2016
We just got back from our trip to Fiji and staying at the Doubletree. Overall it was a great experience as we are easy going family and since not new to Fiji, understand their culture a bit. We are a family of 4 with a 3yr old and 6yr old. We did not book personal transfer but rather opted for a taxi upon arrival to the airport. It was $40 FJD to doubletree. I asked the cab driver to make a stop at the gas station and he was happy to do so. As you make a turn into the road where Doubltree... Read more
from
Submitted on 26-07-2016
The taxi´s driving for the resort charge you double 30 fiji dollars to Nadi (15 fiji dollars for taximeters). The taximeter taxi´s from Nadi town drive for half price but are been threaten by the resort taxi if you use them. You need to pick up the ride outside of the Security gate and still it is a problem. Hotels claims that they are not part of it but can only book you the expensive taxi´s so they are very much part of the double charge. The staff is very incompetent but will try their bes... Read more
from
Submitted on 26-07-2016
We had a lovely, relaxing stay and want to go back! The room and facilities exceeded expectations, due to the recent renovations. We had a meal package included, but this doesn't seem to be the norm, as we had to explain that each night which was slightly frustrating. As with most Fijian resorts, dinner/drinks service was slow, but you just need to accept that and relax into "Fiji Time!"
from Hamilton, New Zealand
Submitted on 26-07-2016
Excellent large clean pool, lovely friendly staff, our Bure room was fantastic, very spacious and with amazing sea views and sunsets to die for! Our young girls enjoyed the kids club and other resort activities that went on each day.
from Waikanae, New Zealand
Submitted on 27-07-2016
Spent 8 days at the Resort. We initially had some issues with our room cleaning but when we addressed them with the manager Rodney he took them on board fully. He clearly appreciated the feedback and the improvement for the rest of our stay was very noticeable. Rodney went out of his way to make sure the last two days of our stay were excellent. We appreciated his customer service focus and service recovery. The staff are really friendly and welcoming, the beds are incredibly comfortable and th... Read more
from Vancouver, Canada
Submitted on 30-07-2016
Beautiful accommodation, the best we stayed in during our trip to Fiji. Extremely comfortable bed. Not much of a beach to swim in but the pool was very nice and the bungalow was fantastically situated at beach front.
from
Submitted on 31-07-2016
This place was awesome! Totally worth $350 a night. Staff is very friendly. Boats run 24/7 for free to and from the mainland. Best island resort so far I have seen in Fiji so far. Beds are comfortable, restaurant is good and the overall cleanliness is great. Beach front bures/bungalow are very nice with nice views of the ocean, Sunrise and sunsets. Definitely will go and stay here the next time I go to fiji.
from Sydney, Australia
Submitted on 31-07-2016
We checked in in July for a 10 night stay. We booked before this hotel had reopened under the Hilton brand so i think we anticipated that there might be some issues. We started seeing some pretty bad reviews about the food/price/service in the weeks before our stay so we arrived a little bit worried about what we were going to be in for. First off the food wasn't very good and it was very expensive. You are paying about $30-45FJD for a meal which is decidedly average. The buffet dinner which we... Read more
from Nadi
Submitted on 01-08-2016
Wanted to check it out since the new management took over and to experience the service. Staff were very helpful especially the front office. All in all the staff are to be commended on their friendliness and warmth! Had dinner at their restaurant but was not impressed with the steak which was tasteless, fish was very dry and the lamb was cold. No rolls offered prior to the meal and it took approximately 50 minutes for dinner to be served. Other than that breakfast was great with a variety of c... Read more
from Melbourne, Australia
Submitted on 02-08-2016
Amazing location. Quite away from main towns and city. Amazing helpful and friendly staff. Specialised day trips and activities within the hotel. Always something to do. Basket weaving and coconut climbing. To major day trips to chilled sunset boat trips
from
Submitted on 03-08-2016
Beautiful location/property, wonderful staff (mostly), but some big issues that requires sorting. It is located a long way from activities/ restaurants. There is no tour desk to help arrange any activities. The food at the resort was ok, but a bit pricey and when staying for a week you are wanting a change. This brings me to the biggest issue in my opinion, the taxis. The resort has an arrangement with a local car company that guests can only access their cars. The resort does not allow me... Read more
from Melbourne, Australia
Submitted on 07-08-2016
WOW ?? this is our 3rd stay at Sonaisali and we still love this property. WHY? Because of the location, the style of the property and of course the people ?? the Staff are absolutely amazing. I want to name everyone that touched our hearts and made our stay so welcome.... Kaesa, Tarlae, Vili, Tue, Issy, Matthew, Marrekah, John, Wendy, Faith, Shirlyn, the kids club girls ?? the list goes on. From the moment we boarded the boat to cross the canal to the island we were greeted with a warm f... Read more
from Narellan, Australia
Submitted on 08-08-2016
Easy 2 minute boat ride to the Island.Pacific Ocean overlooking distant tropical islands.Great location. Beautiful gardens/grounds. Fast check in & out.Clean / serviced room over looking pool/bar (Michael & Kelly) restaurant area.Buffet breakfast incl.Transition of new Dinner and poolside menu was a great idea implemented by Chef John & team. Food & Bev. staff were all friendly & efficient.(Yaboki,John) We mentioned we would love to marry, to a Staff Member (Wendy) and from that moment nothing ... Read more
from Tauranga, New Zealand
Submitted on 08-08-2016
After booking Double Tree well in advance of its opening I was a little bit concerned when I started reading the negative reviews over the following months. Apart from teething problems the main complaint in the reviews appeared to be about the quality and cost of food and service. Others factors were also mentioned but I could see that the Manager was responding to those complaints and was putting various things in place to rectify these issues. So rather than trying to modify my holiday accomm... Read more
from Wellington, New Zealand
Submitted on 10-08-2016
The staff of Doubletree were amazing, so attentive, friendly, had great customer service and were just filled with absolute care. I felt valued and appreciated! Place was immaculate and so was my room! I will return!
from Sydney, Australia
Submitted on 10-08-2016
The accomodation location is breath taking especially from the pool and restaurants, extremely clean, staff are extremely amazing (Timothe & Orisi who were security/baggage handlers & so much more), rate this stay a 10/10. Also bed and pillows were the most comfortable I'd ever slept on and I've stayed at many 5+ star hotels.
from Sydney, Australia
Submitted on 10-08-2016
Upon arrival the hotel appears lovely, staff on the transfer boat are welcoming & friendly. The resort is quite remote & quiet which will appeal to some people. The grounds & pool are lovely. The natural beauty of Fiji is well showcased. The negatives- the restaurant is well below average, staff unhelpful & argumentative. The room is clean but no movie channels available at all. Power goes out unexpectedly more than once. Breakfast is really awful, I read the reviews & thought they were harsh & ... Read more
from North Island, New Zealand
Submitted on 13-08-2016
I was a bit worried after reading previous reviews but I needn't have been. Top quality training to staff is obvious and everyone is very welcoming. The food is delicious and fresh and the rooms are comfortable and private with great balcony to relax on. The cocktails didn't seem like they had any alcohol in them is my only issue with my stay. If u want a quality hotel without the noisy smelly world at your gate I recomend this place by far. Not to far in taxi to port or airport and great water ... Read more
from Virginia Beach, Virginia
Submitted on 14-08-2016
I've stayed at some of the best resorts in Fiji. This was a gym of a fine. Newly renovated, the rooms are clean and nice. We stayed in a Bungalo that was beachfront. It was modern and comfortable. Wonderful views in a very restful atmosphere topped off a long business trip. I would highly recommend this property to business travelers or families who want to have a wonderful family vacation. I had my one-year-old baby with me and they had a very nice children's play area that she enjoyed. The st... Read more
from Wellington, New Zealand
Submitted on 15-08-2016
Really enjoyed my experience at Double Tree, loved relaxing & spacious room with stunning ocean view. My highlights of the holiday was how friendly the staff are, I was greeted with big smile & "Bula" everywhere at the resort. Samantha from Food & Beverage team always greet us with a lovely smile and very attentive to our table; Yabaki from Food & Beverage team has a great sense of humour, he shared some fun stories and local knowledge with us; Shaireena was so great at organising activities f... Read more
from Auckland, New Zealand
Submitted on 15-08-2016
After reading some reviews we were a bit concerned but found the overall experience very good. We had a room in one of the two hotel room blocks which all face the ocean. The room was very comfortable and quiet but only 1 min from the dining room. The food in both restaurants was good with variety and reasonably priced. Comments about the taxis being too expensive are wrong. We paid $35 - $40 FJD to the closest town and $55.00 to and from the airport. Overall a great holiday and wonderful staff.
from
Submitted on 16-08-2016
Really enjoyed our stay at Sonasali Island, staff were exceptionally friendly and willing to do anything for us. Great facilities, highlights being pool bar, tennis court, and great range of cool spots to lounge around poolside or sea side. Our ocean front room was spacious, clean and had everything we needed, bathrooms great. Weather was amazing for 5 of the 9 days. Admittedly there isn't a lot to do at the resort when it's raining. The isolated local does make it a little harder to get out and... Read more
from Oakland CA, United States
Submitted on 16-08-2016
I was hesitant to book a reservation at this hotel given some of the other reviews, but SOOO glad I did! This was one of the best values I've ever received on travel accommodations. The hotel is brand new, which I believe explains some of the less favorable reviews, so it's still working out a few kinks. But upside is that my family and I were able to stay in two fantastic, adjoining, beachfront bures at an affordable price. The bures were immaculate and spacious, with super comfy beds. The gr... Read more
from Chandler, Arizona
Submitted on 05-09-2016
Loved this hotel. Stayed in one of the ocean view bure - it was PERFECT. The hotel was close to a lot but still felt secluded. The beach at the resort was just ok and the pool was really cold but there is a great beach about 20 min away and we went to several islands. I would for sure have a car here. The hotel staff was amazing so friendly and went above and beyond, particularly Tue and the boat staff. Lots of in property activities. Food was good not great but it was fine we like to explore ot... Read more
from Auckland Region, New Zealand
Submitted on 05-09-2016
Recently returned from 4 days at the Double Tree and loved every minute of it (shame about the weather - didn't see the sun the whole time we were there). After some bad hotel experiences in the past at the hand of travel agents I now spend a lot of time researching where we stay. At the time of booking I had read many of the early reviews of the Double Tree and some of them were a little harsh but the great deal I got on line and the fact that the resort has been refurbished was a good reason t... Read more
from Sydney, Australia
Submitted on 06-09-2016
We had been to Sonaisali several years ago and were very much looking forward to going back to see how it had changed under DoubleTree by Hilton. The resort itself is basically the same in layout but everything was just more modern now. We had a lovely bure which was very spacious had everything we needed - tea & coffee making facilities, fridge for our own drinks, USB points to watch our own shows. We found the dining options very adequate for a 1-week stay. The breakfast buffet was more t... Read more
from Perh, Australia
Submitted on 06-09-2016
A great experience away from noise of Nadi and airport but town accessible with $1 bus ride or Taxi - ferry runs 24 hours so at no time did we feel isolated - totally recommended will definitely return with family one day
from
Submitted on 08-09-2016
After booking air ticket I spent about 4/5 days looking for hotel, options and going through reviews. Finally we decided to go with Doubletree and I am so glad that we picked this one. We booked a Oceanview Bure which is basically a small house made of wood with a balcony. From the boat ride to hotel, freshly made hot cookie with melting chocolate at the reception to Breakfast buffet everything was perfect. The breakfast was so good you wouldn't need to have lunch. Trust me. Simply have your bre... Read more
from gold coast, Australia
Submitted on 08-09-2016
Bure was amazing, room service is good but ensure that you stipulate everything you want (sometimes only get half of the menu for continental breaky etc). Fantastic place with beautiful gardens and kids club was great for kids. We wanted to chill and sit by the pool and that is exactly what we did. When we read previous reviews before we went we were a bit skeptical but really couldn't complain....rooms were just lovely and pool was immaculate and they offer activites pretty much all day long if... Read more
from Warrnambool, Australia
Submitted on 09-09-2016
Was so nice had a good Bura loved the staff private more Fijian out of the bustle .The pool had room to move with good balance of Kidd's to adults .We will go back to the hotel very good for a 5 night stay .
from Kailua-Kona, Hawaii
Submitted on 10-09-2016
We were so happy with our choice to stay here. We visited many other hotels during our stay, and we agree our sweet Doubletree resort was truly the best choice for us. We felt warmly welcomed day and night by the helpful courteous staff, who seem to truly enjoy their jobs. Our room was magnificent, a bungalow right on the beach in the sand steps from the waves. Clean new, and air-conditioned! A few tips, join Hilton Honors for free wifi. You have to take the hotel taxi or a tour van to le... Read more
from Melbourne, Australia
Submitted on 12-09-2016
The hotel is situated on an island, which is beautifully maintained by staff. A 24 hour boat service is available for guests for the 30 second boat trip, to and from the island. The Bure's are large and very clean, but be prepared to walk (depending on where your room is) as the Bure's are away from the amentities of the island. But this is worth it for the views and privacy you receive. The kids club are staff by very friendly staff. Toupo from the kids club remembered my daughters name after o... Read more
from Nadi, Fiji
Submitted on 13-09-2016
A great getaway. I had been here previously. You can certainly see the class Hilton brings to the table. Loved the upgrade and feel to the place. Warm cookies on arrival, delightful Fijian bulas everywhere you went. The staff could not have been more welcoming. We caught the end of a guests isa lei which turned j to a massive Bula malea for us. It makes you skin tingle. We stayed in a Bure which was really well appointed. Even I managed to work out the lights. A cool welcome display on... Read more
from Hamilton & Waikato Region, New Zealand
Submitted on 14-09-2016
Fantastic! A tropical island hideaway, 45 min drive from Nadi Airport and 2 min boat ride. Boat complementary runs 24/7. Themed smorgasbord each night $36 NZ and if that's not your thing good selection on menu. Great music every night and cultural show.
from Wellington, Australia
Submitted on 17-09-2016
We have spent a week at this beautiful resort and have no complaints. The staff are what make the difference, they're always cheerful and willing to assist. A special mention to Tue in the activities team for all the entertainment. We will be back!
from Christchurch, New Zealand
Submitted on 18-09-2016
We were in a group of 5 and we all had a fabulous time here. We loved the quietness of the resort. The weather was kind to us for our stay which meant that we were in the pool and beach every day. Our experience of the food was well above average and nothing like some negative comments we had read. We are already planning a return trip next year
from Australia
Submitted on 19-09-2016
This place has had a recent upgrade & looks fantastic. Our villa had amazing sea views from our balcony & the sunset was beautiful. The food was lovely but a bit pricey. The grounds are pretty & the pond was full of water lillies. Big playground for children, jetski hire, & we even got to see a free fire dancing show on the weekend.
from NZ
Submitted on 19-09-2016
This place was delightful! Especially the staff, who couldn't have been more friendly and accommodating to me and my mother. The setting is gorgeous and this felt like a true 5* stop on our way home-I've stayed at most of the Denarau hotels and much preferred this one. It was really well priced too.
from Rotorua, New Zealand
Submitted on 19-09-2016
My friend and I have just returned to NZ after 8 days at Doubletree Resort Fiji. We had a room close to the restaurant with stunning sea views with 2 queen beds. Truly luxurious comfortable beds, better than mine at home. The staff are experts at giving guests the best service ever. We couldn't fault anyone, all delivered the same friendly consistent help, service and advice. A special mention is 'Katarina' though, one special lady who truly shone for us. Every day checking we were comple... Read more
from Melbourne
Submitted on 25-09-2016
Spent three nights here instead of our usual Denarau. We travel to Fiji around 3 times a year. Cons: our room was around a 400m round trip on foot so unsuitable for those less able. Outdoor Seating in the villa verandahs only for 2 rather than 4 which it sleeps. Some of the service sporadic - we asked for things and either got nothing or it took a long while and a second request. Only two restaurants. Pros: Some of the staff go out of their way to please. Wendy (f and b) and Naleemi (main dinin... Read more
from
Submitted on 25-09-2016
This was a short weekend getaway with friends and family and we loved it.The staffs are lovely and view is amazingly beautiful.Looking forward to the next family visit however certainly one thing they need to improve on is phone courtesy.On our way to the resort I was trying to get in touch with my family who did booking for us who already in house it took them ages to answer the phone especially evening time .Maximum should at least not more than 3 rings.Otherwise overall stay was good.
from Sydney, Australia
Submitted on 25-09-2016
Amazing hotel and staff. The pool is amazing and the Bure we stayed in are just well kept and clean. Only comment is, taxis don't come here intentionally to get passengers and the hotel chauffeur is very pricey. I was expecting there would be a complimentary bus that goes and picks up hotel guests from Nadi town or Denarau once or twice a day at least... but you have to pay for this.
from Kailua-Kona, Hawaii
Submitted on 25-09-2016
My boyfriend and I stayed here on our layovers to Tonga both coming and going. The rooms were very nice, but it was the staff that really made it. I wish I could remember all of their names, but one waitress stuck in my mind, her name is Katarina and she was EXCELLENT :) Remembered us after our 2 weeks in between stays, made us feel like family. Also on our first leg my boyfriend accidently left his passport in our room, the staff there found it and delivered it to the airport in time for us to ... Read more
from
Submitted on 25-09-2016
This is by far the best resort I have stayed at in many visits I've had to Fiji. The staff here are beyond amazing and they go far above and beyond, they truly make this place extra special. On top of all this their food is excellent and of top quality, the chefs do an amazing job here. The location of the resort is perfect, you're on your own private island but also close enough to the main towns to get around easily and do many tours, it's the perfect place to stay in Fiji and I will only be s... Read more
from Brisbane, Australia
Submitted on 26-09-2016
We had such an awesome holiday at Double tree by Hilton Fiji. The staff were amazing and so helpful. We even had some of the grounds people get us some fresh coconuts from up a tree and we were able to drink them. The grounds were beautiful and well kept. Beds were incredibly comfy and bure was amazing. Loved the pool and food was great. Couldn't fault anything and we had a wonderful relaxing holiday - thanks Double tree :)
from Auckland, New Zealand
Submitted on 27-09-2016
We recently visited the resort for 3 nights and stayed in one of the ocean view bures. Couldn't be happier with the experience. Rooms were clean and modern, the pool was excellent, the food was great and the staff genuinely friendly. If we were picky maybe the seafood selection on the buffet could be better but I think that's a Fiji wide problem as they struggle to source it, but otherwise highly recommend the resort.
from Melbourne, Australia
Submitted on 28-09-2016
Ordered & arranged for a cake to be delivered in our room for my partner's birthday a week in advance. Then arrived and confirmed 4 hours before midnight that its still on track to be delivered in our room at midnight, only to be left anxiously waiting. I called the reception 15 min later to be told no one told the duty manager about this. They still had a cake sitting in the kitchen but its a classic case of left hand not talking to the right hand, eventually ruining the moment & killing the el... Read more
from Sydney, Australia
Submitted on 28-09-2016
We had the best time at DoubleTree Resort! You have to get a boat from the mainland to the island (it's a three minute boat ride and runs 24/7, you don't have to wait for it long at all) and the porters are super helpful and welcoming. Shout out to Orisi and Appi who were friendly and even helped us tune our ukulele! Check in was a breeze and the warm chocolate chip cookie is one of those things that really make a place go from great to excellent. The receptionists are all helpful and friendly... Read more
from Melbourne, Australia
Submitted on 06-10-2016
Very welcoming, helpful staff! We only had 1 night there before moving on to another island but we enjoyed our stay. The room we had was huge and very clean. Dinner and breakfast were average. The little boat ride over was easy and available whenever we needed.
from Auckland, NZ
Submitted on 06-10-2016
Having stayed at most of the larger Denarau Resorts we booked with a little trepidation wondering if the Doubletree Sonaisali Resort would disappoint - we couldn't have been more wrong! From the first vista as we cruised up to the resort on the ferry and the wonderful welcome we received, to the personal and caring service that all staff exuded throughout our stay; we were totally enchanted. Our children loved the Kids Club and swimming pool and spent their entire holiday (8 days/7 nights) de... Read more
from Melbourne, Australia
Submitted on 09-10-2016
A quality resort to begin or end your Fiji visit if you are planning a holiday. A terrific position on its own island and close to Nadi. Wonderful atmosphere overall and terrific pool for the family.Food and drinks are expensive, but this is the story all over Fiji.
from New Plymouth, Taranaki, New Zealand
Submitted on 10-10-2016
Stayed 6 nights here and it was great!!! So relaxing, a real holiday. The staff are lovely and welcoming. We had an Ocean front King Bure, which was great. We had our own balcony which was about 20m from the beachfront. The King sized beds were really comfortable and the bathroom was spacious and clean. We would definitely come here again, so much nicer than Denarau. And I can't not mention the cocktails in the pool bar, they were fantastic!
from Wellington, New Zealand
Submitted on 10-10-2016
I recommend this to anyone who wants a good mix of a Fiji island versues mainland resort. The staff were excellent and friendly and the facilities appropriate for my family of young teenagers. We swam in the sea which was not clear like the outlying islands but still warm and safe and then dipped in the pool afterwards. Food was also reasonable value and quality. I would strongly consider going back on a return to Fiji.
from Auckland Region, New Zealand
Submitted on 11-10-2016
On arrival the lovely warm cookie you're given is just the start of the welcome feeling you get at the Double Tree. The staff are really helpful and always smiling and with a Fijian 'Bula' welcome every time. We had a lovely, beach front, bure room, clean, comfy bed, lovely bathroom, beautiful rain shower and the most amazing white fluffy towels. Resort would not suit everyone, a bit off the beaten track, if you want to go anywhere it's taxi ride, ($30 to Nadi - and once was enough for us!)... Read more
from Jacobs Well Qld Aust.
Submitted on 12-10-2016
Our family of 4 (Mum,dad, and masters 7&9) spent 4 nights at Double Tree to finish off our 12 night Fiji holiday. i have been to Fiji on many occasions and have also finished the stay with a night or three in one of the hotel on Denarua. As lovely as they are i was open to options this time around. I can't quite recall how i found Double Tree to book it but it was a change of scene, seemed nice in the photos, was well priced and had some reasonable tripadvisor reviews. i think the fact that Hilt... Read more
from
Submitted on 12-10-2016
A nice place to stay away from busy Nadi town and touristy Denarau. We stayed here as our last stop before heading home to relax and unwind at a resort. Pool is nice and the rooms are quite big with nice amenities, comfortable. Food is very expensive and the variety is somewhat limited.
from Sydney, Australia
Submitted on 13-10-2016
Myself, husband, mum dad and sister stayed here last week. Our experience was nothing short of amazing. Although there were a couple small downfalls (price of food and activities), the staff here at double tree sure know how to make you feel like royalty. The venue was newly renovated, very clean and comfortable. We will definitely return.
from
Submitted on 14-10-2016
We spent 4 nights in a premium ocean view bure. Big thanks to Sikeli our bartender who was great, very friendly and paid attention to detail for our anniversary. We also loved the string band singing during the day along the pool. The Bure itself is top notch, view was perfect and we were glad to be located 2 minutes walk from the main bar/restaurant to relax. Nothing to say about the accommodation. Breakfast was great with a lot of varieties, only regrets is fruits were not great at all whic... Read more
from Brisbane, Australia
Submitted on 16-10-2016
Beautiful hotel! Cocktails quite cheap compared to other resorts however food and range was quite pricey. Such lovely staff who were very welcoming and always smiling. Cute day beds and hammocks everywhere, as well as some complimentary activities.
from Tauranga, Bay of Plenty, New Zealand
Submitted on 16-10-2016
Stayed at Double Tree Hilton Fiji. Very friendly, great accommodation and facilities. Food average. Activities expensive. Distance to Nadi and other resorts meant taxi was moderately expensive. This is a good resort to go to if you want to just relax and sit on beach or by the pool. Being there for Fiji Day was a special bonus. Would recommend.
from Sydney, Australia
Submitted on 17-10-2016
Food and staff are amazing, only one night in to our eleven day HoneyMoon and we are amazed. The staff are so welcoming. Thank you Katrina for your service and welcoming manner. The rooms are spectacular with stunning views cant wait to see what else is in store for us on this holiday.
from
Submitted on 17-10-2016
Excellent hotel, but they need to address the security of the room,because my wife watch was stolen out of our room. the staff are EXCELLENT, And we still enjoyed our stay there. the manger needs to do a follow up when someone reports something stolen out of there room before they leave.
from Sydney, Australia
Submitted on 17-10-2016
Friendly staff will make you enjoy the best holiday which will leave lasting memories. Be prepared to be spoiled with their kindness. They will go out of their way to make you feel comfortable and do anything they can to make your stay an enjoyable one. Food was very reasonably priced and the service in the restaurants are excellent. Beautiful pool area and plenty of things to do.
from Toronto, Canada
Submitted on 18-10-2016
I'll start with the good, service service service! The Fijians that worked at this resort made this one of the best hospitality experiences. They are very friendly and very welcoming, it's almost like meeting a new friend every time you step into the lobby or one of the restaurants. I stayed in the Bure that they have on the island, equipped with balcony, living room, private entry and a view of the ocean. ROOM: The problems that I personally had with the Bure was the fact the shower door didn't... Read more
from Greater Melbourne, Australia
Submitted on 19-10-2016
We were very happy with the resort. The staff were all genuinely kind, friendly, warm and accommodating, despite the very long hours they worked. The resort is remote, so a bit of a trek to get out and about. We stayed 12 days and the menu got old. That said, I would go back in a heartbeat.
from Sydney, Australia
Submitted on 20-10-2016
Stayed here for three nights following the Shangri-La. This was amazing. No doubt, A LOT smaller but it was great. We got a complimentary upgrade which was a pleasant surprise. All our needs were met. Welcomed with the most delicious cookies and staff went out of the way to help us/make our stay comfortable. Definitely recommend the DoubleTree for a short stay!
from Coffs Harbour, Australia
Submitted on 22-10-2016
Stayed for 6 great nights in a beachside Bure. Overall experience was sensational. The service was top notch, and the rooms/facilities were new, clean and tidy. The island is a little separate from the other resorts, which is what we were after. I didn't feel as though the meals and drinks were too pricey, probably a tiny bit cheaper than you would pay in an Australian capital city, however, you should expect to pay a small premium to stay in a Hilton resort. Meals were of a good quality, howeve... Read more
from Coffs Harbour, Australia
Submitted on 23-10-2016
We decided we needed a quick getaway, booked 6 nights at DoubleTree Resort by Hilton. Perfect choice. From our time of arrival right through to our departure we enjoyed every moment. All facilities were excellent & Resort is relatively new. We stayed in a Beachfront Bure at the end of the Resort. Was lovely & quiet, however not to far to walk to the main area of the Resort. We chose to eat at the bar & grill for lunch & dinner. Food selection on menu was great, the service provided was excellent... Read more
from Melbourne, Australia
Submitted on 26-10-2016
I had a great time in this hotel. We took an ocean view room and the view was fantastic. A 3 min boat ride takes you to the island. Join the HHonours program for free wifi and pay for buffet breakfast while doing the online booking, its cheaper and worth it, lots of options. Restaurant: Good service. The order takes 30-40 min atleast so be mindful of that. I would have liked more options on the menu. Entrees were roughly 15-20 AUD and Mains between 20-35 AUD. I had the fish of the day (30AUD)... Read more
from
Submitted on 31-10-2016
this place was amazing, on its own Island witch made it peaceful. buffet Breakfast was a bonus (Included0 a lot to choose from. staff are friendly and kind and very helpful, day time activities are fun and makes you get up and do something. beds are comfy and rooms are big.. the swimming pool caters to all ages witch is awesome. A perfect hotel to relax and enjoy the sunny weather. Vinaka from NZ
from Sydney, Australia
Submitted on 01-11-2016
Firstly I'd like to say that those who have left negative reviews for this resort must have ridiculously unrealistic expectations. I stayed for 5 nights with a friend and could not have been more satisfied with the welcoming staff and their friendliness and efficiency. Upon arrival (loved the the warm choc chip cookie) the staff welcomed us like we were old friends and the vast majority of the staff were warm and friendly throughout our stay - special mention to 'Precious', 'Nature Lover', Mar... Read more
from Doubletree by Hilton, Fiji
Submitted on 31-10-2016
This was our first visit to Fiji and we're glad we chose this hotel. We were welcomed and made very comfortable. The staff is personable and helpful, the amenities first rate. We found it to be a good value.
from San Diego, California
Submitted on 02-11-2016
Bula!! Excellent Resort! We stayed at the Doubletree Resort by Hilton for one week and it was absolutely wonderful. All the staff from the porters, front/reception desk, the breakfast and dinner hostesses, the gardeners and bartenders were all so friendly and helpful! Our room was spacious and clean. The beds were comfortable and we even had a balcony overlooking part of the beach and gardens. We opted for the free daily breakfasts when we booked the resort and the breakfast menus had many selec... Read more
from Brisbane, Australia
Submitted on 02-11-2016
Staff super, TOP accomodation, everything was top arranged en staff was very friendly and helpfull. Dinner was of very good quality. Room was large and clean, good bed en we had enough space. room was compleet Thanks
from
Submitted on 03-11-2016
Lovely setting and good quality rooms. However, food very poor and expensive. No info was ever given on what was happening at the hotel the next day or on any thing for the children. I am not someone who dumps my kids in clubs however if there is something that they can experience and they want to do it, I will let them do it, but the staff never passed this on. If the hotel only wants to be an adults resort then they should advertise themselves to be.
from
Submitted on 05-11-2016
No one place can be all things to all people; families and those wanting peaceful pampering with money no object would enjoy this. It looks the part and service is caring but food and drinks are pricey. Luckily my daughter and I had a hire car which we used everyday to see more of Fiji. Relying on other transport from this location would cost more time money, and hassle. We supported roadside vendors for fruit /veggies, and interesting supermarkets plus some restaurant visits for our food. It pr... Read more
from
Submitted on 06-11-2016
Fantastic resort and wonderful people. My wife and I have just spent a week in this resort and we have both experienced the warm hospitality that the resort has provided. All the staff were terrific and helpful. We have both travelled abroad far and wide over the past 12 months and have never had such wonderful hospitality. Special mention must go out to the waitressing food and beverage staff. Josivini, Kelera,Siteri,Faith,Talei,Kesa,Nalini,Payal,Kevneet, the activities people Api, Matthau and ... Read more
from Melbourne, Australia
Submitted on 06-11-2016
We stayed at Double tree in late Oct had the best time, the Hotel run by the Hilton is truly 5 star that is especially the staff and facilities. The Reception staff were great our room was beautiful and clean, it was cleaned daily and beds were comfortable. I'd like to give a big shout out to the Bar staff especially Sikeli who made the best Pina Colada's and made our time so enjoyable, music was great with a beautiful view. Also the food was of great quality the staff were very attentive ... Read more
from Toowoomba, Queensland, Australia
Submitted on 07-11-2016
My partner and I recently spent a week at Double Tree. This was my first overseas holiday and I wasn't sure what to expect but I was pleasantly surprised. The rooms are very clean, the staff are all extremely friendly and the grounds of the resort are also very neat and tidy. The resort was very quite with a great atmosphere with entertainment each night and the meals at both of the resorts restaurants are decent and well priced. If we ever had any issues or questions, the staff were very ea... Read more
from Auckland
Submitted on 07-11-2016
You would expect a but more from this kind of resort, Rooms are nice but except that, you don't feel like being in fiji, the venue is really average, no beach access, poor food menu, nothing local, daily cost for wifi etc...
from Port Vila, Vanuatu
Submitted on 08-11-2016
I can highly recommend Double Tree Resort. With our busy lives this is a beautiful resort where you can take time out, relax, enjoy and refresh yourself. Happy, friendly and very helpful staff also. We will definitely be booking in to Double Tree Resort again. Cheers, Jude LJ Hooker Vanuatu
from Coffs Harbour, Australia
Submitted on 14-11-2016
Firstly the room, an ocean view bure, was nice with a filtered view of the water and a deck to sit on and the gardens surrounding the resort are lovely - but overall this was not an authentic or engaging Fijian holiday experience. (This was our fifth trip to Fiji in eight years.) In fact another couple we talked to described this resort as a "retirement village" with no atmosphere! We had to agree as we had just spent a week in the Yasawa Islands which was amazing! The staff here were pleasant s... Read more
from Melbourne, Australia
Submitted on 14-11-2016
1st time at this Resort, it was as I expected it to be and myself and my partner where not disappointed. The staff are terrific and really make you feel welcome in their home land. Warm Chocolate Chip/Macadamia cookie on arrival nice touch.
from
Submitted on 16-11-2016
We found the accomodation was good, but had a bit of a walk from our room to the bars and restaurants. The food was average and the buffet was poor on some nights. The staff were excellent and would do everything for you on Fiji time.
from Tipperary, Ireland
Submitted on 19-11-2016
The hotel team and especially the restaurant team were fantastic. We were made to feel so comfortable and truly welcome. The ambiance was great, food fantastic and the friendliness of the staff made our stay a real delight. We will return!
from Chicago, United States
Submitted on 21-11-2016
I could not have asked for a better stay at a better hotel with better people. Doubletree Sensai Islands YOU'RE AMAZING! From my arrival to my departure there was nothing but exceptional service, a beautiful resort and great service. The staff is amazing , I couldn't narrow it down to any one person because ALL of them greeted us with warmth and a smile our entire stay. Rooms were clean, food was delicious and the view was breathtaking. Ty Doubletree ...keep up the great work!
from Brisbane, Australia
Submitted on 23-11-2016
I stayed here with 5 of my friends for my 30th. Everything was perfect. The staff at the hotel is what makes the experience amazing. Next time I would rent a car if going out and about as much as we did
from Eagle Butte, South Dakota
Submitted on 23-11-2016
I highly recommend a beach house "bura" that overlooks the ocean. Staff was so friendly!!! I was nervous about getting to the "island" but it's not bad at all. They will handle your bags and it's only a 5 minute boat trip to the resort. Everything was perfect. The spa treatments were also great.
from
Submitted on 26-11-2016
I'm guessing this hotel is having teething problems as it's just opened this year. The hotel, accommodation and location are really awesome. Its a beautiful spot .. however service is pretty awful. Everyone is polite but it's totally erratic - they ask you if you want something like an omelette for breakfast then wonder off and forget about it. Also waiting to be served and staff are clustered round the til chatting ... The food is good though when it arrives and the menu is fine. The other... Read more
from
Submitted on 28-11-2016
We stayed at DoubleTree for 3 nights in a beach front room; very convenient, spacious, and clean. Service in restaurants and at Reception were great. Some flaws here and there, but that's perfectly fine. Great beach and swimming pool. I prefer this property to the Hilton on Denarau Island as DoubleTree is much more special and offers the true tropical Fiji vibe.
from Melbourne, Australia
Submitted on 28-11-2016
We had a very relaxing time, just great. Staff were fabulous, especially Kisai, Johnny and Marika. Menu was limited and we thought a bit expensive. Room was fantastic. Buna on the tour desk was amazing, as was Capt Dan on the boat. Check in & out was a breeze, staff did EVERYTHING for you. Hope to see you again. Steve & Nikki
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