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Jaz Makadi Saraya Resort

Hurghada (Al Ghardaqah), Egypt (HRG)

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Based on 1458 reviews
Room & Rates

Standard Single

1 Queen Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
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Superior Room Double

2 Twin Beds
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
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Family Room, 1 Double Bed

1 Full Bed
Layout - Dining area and sitting area
Entertainment - Satellite channels
Food & Drink - Kitchenette with refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
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Junior Suite, 1 Double Bed

1 Full Bed
592 sq feet (55 sq meters)

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
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Superior Family room Double

1 Twin Bed or 2 Twin Beds
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
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Family Room, 1 Queen Bed

1 Queen Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
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Family Room, 1 Single Bed

1 Twin Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite, 1 Queen Bed

1 Queen Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite, 1 Single Bed

1 Twin Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite (Makadi)

1 Twin Bed
753 sq feet (70 sq meters)

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite (Royal)

1 Twin Bed
1076 sq feet (100 sq meters)

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
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Studio

1 Queen Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite

1 Queen Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details

Suite

1 Queen Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details

Suite

1 Queen Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details

Superior Room, 1 Queen Bed

1 Queen Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details

Superior Room, 1 Single Bed

1 Twin Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

1 Queen Bed
366-sq-foot (34-sq-meter) room with garden views

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

1 Twin Bed
484-sq-foot (45-sq-meter) room with pool views

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

1 Queen Bed
484-sq-foot (45-sq-meter) room with pool views

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Family Room, 1 Single Bed

Family Room, 1 Single Bed

1 Twin Bed
366-sq-foot (34-sq-meter) room with garden views

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

1 Queen Bed
592-sq-foot (55-sq-meter) room with pool views

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Junior Suite

Junior Suite

1 Twin Bed
592-sq-foot (55-sq-meter) room with pool views

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Suite (Makadi)

Suite (Makadi)

1 Queen Bed
753-sq-foot (70-sq-meter) room with pool views

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Royal Suite

Royal Suite

1 Queen Bed
1076-sq-foot (100-sq-meter) room with pool views

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details

Suite, 1 Double or 2 Single Beds

1 Full Bed or 1 Twin Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Hide room details

Superior Double Room

1 Full Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Hide room details

Superior Triple Room

1 Full Bed or 1 Twin Bed
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Hide room details
Jaz Makadi Saraya Resort
Safaga Road, Makadi Bay, Egypt

Rooms
Make yourself at home in one of the 325 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Amenities
Be sure to enjoy recreational amenities, including a water park, a health club, and an outdoor pool. Additional features at this resort include babysitting/childcare (surcharge), gift shops/newsstands, and a hair salon.

Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort's 5 restaurants. Relax with your favorite drink at a beach bar or a poolside bar. A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include limo/town car service, express check-in, and express check-out. Free self parking is available onsite.

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AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Dry Cleaning Service
  • Express Check-In
  • Express Check-Out
  • Free Breakfast
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1458 reviews
from
Submitted on 20-05-2016
We had a weeks holiday here. Lovely hotel, staff very helpful and nothing was to much trouble for them. Room were big and cleaned daily. Food was really good plenty to choose from, 4 Al a'carte restaurants which all had great food, reception staff were also very helpful, bar staff great lovely cocktails made from scratch, the entertainment staff got everyone involved in all sorts of different things (Monday's Olympic day) great fun to do (great bunch). Hope to go back later this year.
from Rotherham, United Kingdom
Submitted on 21-05-2016
Could not fault this hotel staff amazing especially mustafa Mahmoud kamel cannot remember all names reception could not do enough for you would highly recommend eating at all restaurants food excellent
from
Submitted on 22-05-2016
Had the most amazing 11 days here! Really didn't want to come home! Everyone was so friendly staff and other guests included! All the staff was happy enough to have a chat and where very friendly! They're up for a laugh and a joke, friendliest people I've ever met! Very polite and helpful too! Food was delicious! Entertainment was good! The animation team was all very friendly and bubbly Rooms where cleaned daily and everyday a new towel sculpture was made, very impressive Literally can't ... Read more
from Rotherham, United Kingdom
Submitted on 23-05-2016
This hotel is fabulous. I can't find anything wrong or to even have a little moan about because staff food rooms pool kids club entertainment was great. Our holiday was for 10 nights and there was a total of 12 of us 6 staying for 14 nights. We choose this hotel due to family recommendations (family of 4 had been 10months prior) I will definitely be recommending to others. My daughter loved kids club doing different things each day (pizza making, Pirates day and tshirt making). food was lovely ... Read more
from Wetherby, United Kingdom
Submitted on 29-05-2016
Just back from this hotel yesterday. I'm all about thorough reviews so just going to bullet point. The good ? food - absolutely excellent!!! (except Nino's Italian a la carte - please see below) ? room - lovely upgrade to a suite on arrival, nicely laid out and very spacious, room guy kept our room lovely and clean throughout our stay and the towel art was great!! ? cleanliness - as stated above room was great, all communal areas were lovely and clean, gardeners working constantly, pool... Read more
from Kiev, Ukraine
Submitted on 01-06-2016
friendly hotel staff, excellent meals, cleanliness of the hotel, well-groomed territory, nice beach, staff is always ready to help, discreet services, well-conducted service, room cleaning was excellent. It is a great hotel for holidays!
from cheshire
Submitted on 01-06-2016
Resort is great .dine around restaurants as well as the buffet diner,staff fantastic ,relaxing place to be,water park included in your all inclusive,nice pools and the weather could not be better sun sun sun all the way.lovely rooms with kettle ,all sundries replenished daily.
from newcastle
Submitted on 02-06-2016
From the moment we walked into reception we were greeted.by staff and concierge. First time in Hurghada. After 15 times in Sharm el Sheikh and unable to fly there. Would recommend this hotel to everyone. Fabulous week had by myself and a female friend. Really enjoyable. Friendly and helpful. Treat like queens.
from Egypt
Submitted on 03-06-2016
Staff very helpful, friendly ,always ready to help you, special thanks to Ahmed Tayeb at Reception and his manager Mahmoud Elhusseny as they upgrade my room to Royal suit. also the quick check-in and check-out by Mahmoud Montaser is realy appreciated . Animation team were very good ,smiling . Food was fantastic . Beach is very nice , I recommend this hotel to every one. .
from Kingston-upon-Hull, United Kingdom
Submitted on 06-06-2016
We spent a very happy 2 weeks here at the end of May and didn't want to leave! From the moment we arrived we were made to feel welcome and it just got better! It's a long review so bear with me! Room - Our room was fantastic. I emailed ahead to ask if an upgrade was possible, and we were thrilled to find we had been given a 2nd floor suite (6201) with a huge, beautiful, sunny balcony and pool view. It was kept very clean and Mahmoud in the first week was lovely. He was really smiley and left us ... Read more
from Cairo, Egypt
Submitted on 21-06-2016
Great Hotel, Great Stay, with helpful Staff, we were a big group ( Around 20 Rooms) and the front disk and whole staff deal professionally with all of us the service was very good, food & facilities as well the animation team was great motivated and creative.
from Cairo, Egypt
Submitted on 23-06-2016
Really it was a great vacation with my family we reserved 9 rooms and all of us really happy, staff very helpful, friendly ,always ready to help you, Food was excellent Animation team is great, Beach is very nice Really I love Saraya ............
from Chester, United Kingdom
Submitted on 25-06-2016
We just returned from a 2 week holiday oh my where do I start!!! The hotel is amazing the gardens,pools landscape is exceptional. The rooms are spacious cool(air-con) clean very high standard. The restaurants are fabulous. First the Grill wow the food is amazing steak so succulent it melted in your mouth the waiters in here are fantastic moustafa siliman you are a star!!!. Second Ninos Italian the pasta dishes and fresh made pizzas are delicious again the staff were fab Big thankyou to Hamaza fo... Read more
from Manchester, United Kingdom
Submitted on 27-06-2016
We booked last minute, stayed for a week. The room was huge and very nice and clean! Most of the staff were friendly, especially the bar man on the quiet pool. He came around regularly to ask if we wanted anything. The other pool was lovely but a bit on the busy side for us. The food and drinks choice was fab, I especially like the fresh pasta cooked in front of you. We had a walk around and managed to get lost, the complex is really big! Ended up being really late for the grill, but they... Read more
from Paris, France
Submitted on 30-06-2016
We stayed at jaz saraya for 4 nights and it was great to be welcomed in such smiley and helpfull staff A special thx to mahmoud from réception Ebtessam and salama from the restaurant. We will surely be back
from
Submitted on 08-07-2016
I stayed for 4days the hotel was wonderful ,the reception is perfect and professional I especially want to thank m r MAHMOD the front office manager because of his great efforts to ensure lovely and wonderful stay at the hotel ,he made a wonderful party for our anniversary day ,he managed the problem of Getaroom reservation perfectly ,also, the food was very delicious and variable , the restaurant staff are kind and they treated us in a proficiently way I'd like to thank all of them especially p... Read more
from King's Lynn, United Kingdom
Submitted on 13-07-2016
This is our 2nd holiday at this hotel , we enjoyed it so much last year that we booked again for this year . We had emailed the hotel before our arrival to see if we could have similar rooms to last year and Anastasia in Guest relations said she would do her best for us ... When we arrived we were greeted by our lovely friend on the front desk Mustafa , he was very pleased to see us as was the front manager Mr Mahmoud . We were given identical rooms to last year which are very big master suites... Read more
from King's Lynn, United Kingdom
Submitted on 14-07-2016
It is difficult to know where to start to tell you why this place makes you feel like you are with your second Family but will try. The Staff are the friendliest I have ever come across in all my holidays, nothing is too much trouble and as this was our second visit it was amazing that so many of them remembered us from last year. You only have to mention something in conversation with them and they will have it changed or altered before the conversation ends so that it suits your needs. The c... Read more
from Riyadh, Saudi Arabia
Submitted on 17-07-2016
Good for fun and swimming Room options are limited Aqua park is very good Food is of medium quality and low choices Good healthy club service Good night activist and show Reception service is good Helpful staff
from
Submitted on 17-07-2016
The hotel's territory is very huge so it will take you time to get to the beach,but what amazing view you will follow going to the beach.Beautiful garden is around all the hotel.Palms,greens,different flowers,bushes.Also,you have to be careful about the ways as I have lost there many times going to the beach and coming back:) The restaurant is good with variety of food.And what surprised me being 6 times in Egypt,the restaurant has fresh juices such like banana,watermelon,orange and so on. The s... Read more
from Cairo, Egypt
Submitted on 17-07-2016
Again the amazing staff of Jaz Makadi Saraya overwhelmed us by a 10 star service, As a return guest, i don't think i can replace the hotel for another All the staff from front office to food & beverage will excel to deliver you the best service ever, They always have a pleasant smile, a friendly attitude making the place really feeling like home, we did return for another trip only after two months from their exceptional service. The food was really amazing with a lot of choices and delicious t... Read more
from Hurghada, Al Bahr al Ahmar, Egypt
Submitted on 19-07-2016
We spent 3 days with 2 other relative families... although the reception and rooms are somewhat old and basic, hospitality and cleanliness made our stay really comfortable and happy.... Moreover, being able to enter the biggest aqua park in Hurghada for free as a part of the deal, made our stay more enjoyable.. Thanks for all staff members for their polite and prompt responses to all our requests.
from
Submitted on 20-07-2016
It's really very nice place ... all stuff very nice and friendly. ..Very cleaning place .. aqua park was amazing and funny ... pool area has magic at night with guitar party ... Also many thanks to Mr. Mahmoud taqie from reservation team .really apreciate your effort ..finally I highly recommended this resort to relax and have a very nice vacation
from
Submitted on 20-07-2016
V.Good rooms, food is good ,wonderful aquapark,beach is very good ,stuff is helpful , Suitable for families with kids ,large swimming pool but night activities is littlle actualy it was nice vacation wish to repeat it next year
from sinai
Submitted on 21-07-2016
I have enjoyed. My family and I stay in this hotel .. it is great from the reception, Mr Mustafa and Mahmoud and the restaurant is fantastic and beautiful. The smile of house keeping's worker in Group 8 .. advise everyone to visit the resort
from
Submitted on 22-07-2016
I spent 5 nights with the family, a wonderful, clean, friendly and cosy place. *Food was diverse, tasty and very clean *Room service excellent *Kids club full of energy and joy, my children had a great time there *Animation show very nice *Staff very friendly and helpful I will certainley revisit ?
from Alexandria, Al Iskandariyah, Egypt
Submitted on 23-07-2016
I came back from Jaz Makadi Saraya hotel a day ago. It was a nice holiday. The hotel was fantastic .I booked a queen family room cuz I had my two kids with me. The rooms were nice, clean and comfortable. The room was occupied with two sofa beds which were comfortable. The hotel staff were friendly and helpful. You are never bored there. There are many things to do chess, baby foot, dart, water polo, volleyball beach and other things .The animation at night as well was very entertaining we did... Read more
from Cairo Governorate, Egypt
Submitted on 25-07-2016
It was great vacation , every thing was great there , but the beach is far about 800 m from the hotel The food was good , animation team was magnificent, kids activities was great I recommend this property
from Cairo, Egypt
Submitted on 25-07-2016
Its my 5th visit to Madinet Makadi and the 20th in Hurghada, my stay in Jaz Saraya was the worest. My visit was from 20th to 25th july 2016 with my family. When you book a 5 stars resort for vacation you are expecting excellent service that can help you to relax and enjoy every minute. Unfortunately I didn't get even fair service in that lousy place. The rudness and negative attitude of most of the resort stuff , offering service to certain nationalities, smiling only according to some spoke... Read more
from
Submitted on 29-07-2016
Very good hotel and friendly staff.good food ,clean rooms and excellent snacks bar on geat pools. I will go again and again..special thanks to mr. Mahmiud el hussieny. And to huse keeping .. i advice to visit it and try it.
from King's Lynn, United Kingdom
Submitted on 31-07-2016
Traveled July fantastic experience the hotel staff throughout offer exceptional standards both friendly and welcoming in every way, as a family traveling from England to Egypt for the first time we had our concerns however with the welcome we recieved and the treatment we received from start to finish was exceptional thank you all and looking forward to our return visit next year.
from
Submitted on 31-07-2016
This hotel is the worst in everything it doesn't worth more than 3 stars it was a bad experience in dealing with unprofessional staff, food is boring no varities i have been there 3 nights i had the same breakfast every day worst juices not fresh and they add water to increase the quantities maybe the icecream was their best thing along with the animation team... at my attached photos you can see how the room they gave us was leaking water from ceiling all night because of the a/c and no one car... Read more
from Qena, Egypt
Submitted on 01-08-2016
we are for the third time at jaz makadi saraya, as usual we felt at home with Saraya team members starting from the warm welcoming by reception staff special thank to front office mamanger Mr. Hosiny. for fast check in and check out and thier care during our stay. food was very good nothing left to be desired, service at bars excellent special thanks to Mr. Hossam Housekeepin boy was very freindly and we were surprised with nice decoration every day , very comfortable and clean room. pool sta... Read more
from
Submitted on 02-08-2016
we are for the second time at jaz makadi saraya, as usual we felt at home with Saraya team members starting from the warm welcoming by reception staff special thank to Mr. Mostafa Thabet & Mr. Mohamed Ahmed & for sure the Boss Mr. Mahmoud Hosiny. for fast check in and check out and thier care during our stay. food was very good nothing left to be desired, service at bars excellent special thanks to Mr. Farahat & Mr. Ibrahim , very comfortable and clean room. pool staff was very friendly and the... Read more
from Cairo, Egypt
Submitted on 02-08-2016
Excellent rooms , relaxing stay and helpful staff by all means it was my first time to visit Jazz Makadi Saraya Resort with my family and although it was a high season we have enjoyed the stay in a lovely atmosphere . Also worth adding that the food quality was really good and the overall experience was excellent very helpful team , for a couple of incidents they showed cooperation and understanding Will very soon repeat the experience Passant Aly
from
Submitted on 04-08-2016
Spent 5 days they were very nice Oh what a wonderful hotel with a hyper and lovely animation team Staff are very helpful and cheerful, front office manager was very supportive to settle our 28 px group. It a good place for families and friends u just feel comforatble in everyplace alrhough the sea is 300m away but there is a great settings on the beach to feel comfortable and rekaxing.... The general manager klaus keeps walking around all time to check staff and guests feedback. I strongly reco... Read more
from
Submitted on 04-08-2016
Jaz Makadi Saraya , one of my best experience, had a great time with my family and friends, Food is very good, professional staff, every day they have new shows, thanks to the management and best service, waiting for my next vacation to spend it there :)
from
Submitted on 04-08-2016
We have stayed here long time ago. But it looks like it hasn't changed much over the years. This resort is close to good restaurants some of them included in the price. Food in the restaurant excellent­, very tasty particularly good choice of wine. The rooms were clean and nicely furnished! Nice clean pool, stuff were friendly and always trying to do their best to feel comfortable. The hotel is no­t directly on the beach, but not far away, 5 min walking distance shoudn't be any problem. We hi... Read more
from
Submitted on 04-08-2016
First time we have been here. What can I say.. Firstly and most importantly the staff can not do enough for you. Such kind hard working and great sense of humour makes you want to revisit. Pictured is the delightful Ahmed. Making our time around the quiet pool fun. Always ensuring we have drinks. Tipping is certainly not expected from the staff however, such hard work in very hot climates it is the very least I felt I could do. Thank you Ahmed for looking after us and entertaining us. Yo... Read more
from
Submitted on 05-08-2016
Excellent vacation in excellent hotel with a perfect staff , i recomnded this hotel for any one or family need to spend an excellent days in madinat makadi as there a good staff in all of the hotels, its nice to be in this hotel
from
Submitted on 06-08-2016
Firstly, i would like to expand my thankful to the great staff especially Mr. Bahgat the rooms manager also Mr. Essam they always be there for you. On the other hand, you can find all the needed facilities near to your hands with tasty food every where. I had an excellent vacation with my family and spent a plenty of a good time in this hotel.
from Peterborough, United Kingdom
Submitted on 07-08-2016
What a hotel. We're a family of 5 and arrived around 11pm, took straight to the lobby for refreshments ( beer,wine, cocktails) for about half an hour, then shown to our room and our suitcases were already their. They even provided food in the restaurant for us later arrivals. Next morning we was amazed to the high kept standard of the gardens, pools the whole complex. The beach is beautiful, definitely take a snorkel with you, it's like swimming in a fish tank ???. We swam with dolphins on a b... Read more
from Hertfordshire, United Kingdom
Submitted on 08-08-2016
Great hotel for our visit last week July and first week of August (40 degree heat with a light breeze was not uncommon), not in the first line of the beach but less than 5 minutes walk and the Jaz group of hotels have the largest area allocated on the beach which is a bonus right next to the Food Court. Would recommend the snorkel trip to Paradise Island with Ahmed - superb. The Food Court on the beach provides a good range of quality food, burger/hot dog, pizza, pasta, salad, chicken wraps a... Read more
from Giza, Egypt
Submitted on 09-08-2016
The staff are welcoming and nice its a good vacation for the whole family to enjoy with different aspects for all ages especially the water park but choose the write time to go because of the weather during the different seasons
from London, United Kingdom
Submitted on 11-08-2016
Hotel nice, staff really friendly, will always go out of there way to help, Chinese awesome, weather great, pools clean, the only let down for us was the extremely pushy salesmen. overall great holiday and cant wait to go back.
from ely
Submitted on 12-08-2016
We just returned from this lovely hotel. We spent 11 nights there. The staff were fantastic- nothing is too much trouble, they work very hard and always have a smile on their faces! The hotel itself is very clean, well kept and comfortable. The food was very nice. Fresh, hot, tasty and a good variety. We tried the Italian a la Carte but we weren't overly impressed. The grill, however was amazing. We weren't so keen on the sunflower restaurant but it seemed popular with many others so maybe that... Read more
from Cairo Governorate, Egypt
Submitted on 13-08-2016
Terrible & old rooms. Very poor food. No varieties. Ala card restaurant with charge. No toiletries. Snacks is after 12 so if u missed your breakfast you will be hungry for half a day in all inclusive basis. Horrible disgusting people clothes in the pool with cotton clothes & when you talk to the lifeguard about pool hygiene he says this is Islamic swimming suit . pools.ground is dirty. Staff all over the place needs tips to do their job . sea is so far from rooms & you have to walk about half k... Read more
from
Submitted on 14-08-2016
it's really perfect vacation in this hotel by the very nice and friendly treatment from the staff and the management. specially Mr. Mahmoud the assistant manager, he is the best. Abdel Hady, the bar man is very nice person. all the staff are very nice and friendly, at last many thanks to all the staff and the management.
from Middlesbrough, United Kingdom
Submitted on 28-08-2016
Very pleasurable holiday with all staff going that extra mile to help make your holiday very enjoyable. Close to the beach and only a small ride away from the water park which was fantastic for the children.
from Cairo, Egypt
Submitted on 29-08-2016
Excellent reception, restaurants, room service, bars & crew attitude. We enjoyed our time here and some distinctive games like baby foot & bing bong We have only one concern regarding to the animation team, They ignore the Egyptians .. and this is not an exaggeration, but the fact and this is the first time we feel it with the new team.
from
Submitted on 30-08-2016
It was more than excellent vacation.. really i recommend it to anyone of u.. the best value for money you can spend.. hospitality was excellent from all staff.. food was very good.. water park was exciting..
from
Submitted on 07-09-2016
Great hotel , great staff , animation team was great , swimming pool is good , water world was magnificent , special thanks to Mr. Mahmoud Elhoussieny and all front office team Mohamed, Mahmoud & Ahmed Eltayeb , special thanks to Anwar who was in kabreet bar he was so friendly , chief Ibrahim in Ganzbil restaurant was very friendly , great thanks to sofra restaurant team the food was magnificent on it . Finally i would like to thank all jaz makadi saraya team they make us very happy , i will c... Read more
from
Submitted on 08-09-2016
It was my first time here in jaz saraya but it was perfect I went before two times to Makadi bay but in 2 different hotels and i had bad experience with both of them but from check in time here in Jaz Saraya you found very friendly reception team all of them are very nice even when we did early check in they searched about suite for us and in 10 minutes we had it also at the time of arrival there is welcome drink, special thanks for Mr Ahmed Eltyeb, Mostafa. Hussein from the reception, The hotel... Read more
from
Submitted on 11-09-2016
They told on phone that if I booked from any site except booking.com or Expedia .. They will take extra money from me according to their daily price ... Imagine that to travel 500 km then they till you that ur reservation is not valid !!
from Kent, United Kingdom
Submitted on 13-09-2016
just returned from our 3rd visit to this resort this year the complex the food the staff are excellent with good beach excellent pools 4 a la carte restaurants to choose from staff are all amazing nothing too much trouble kamel pool bar manager is very good but the two outstanding staff for us are sheba head waiter in buffet restaurant and most of all ahmed el saied at cabaret pool bar never stopped all day every day never had an empty glass thank you all and see you at xmas
from Cairo, Egypt
Submitted on 13-09-2016
The owner company travco and it's brand jaz are surfing to the unknown ??? after a very bad experiences at jaz star then solymar up to saraya I can say goodbye Madinete Makadi. Bad budgeted food (serving with low price Mackrell fish as it's valuable tuna fish ???as i reported to management before and now , ,when you notice they just say sorry ??)not comfortable beds with Old furniture .Non educated stuff. Non working healthy club.high rates (doubled at festivals )
from Egypt
Submitted on 14-09-2016
SO TWO AGO!! i went to jaz makadi saray resort i am still in it .but i just wanted to express how much fun i am having right now!! From the stuff excellent performance to the cleanness of the rooms!! ONLY ONE PROBLEM HAPPENED!! But immediately it was sloved with a complaint THE BEACH IS AMZAING!! AND MY DEAR FRIEND MR AHMED EL TAYEB!! TO BE CONTINUED.....
from
Submitted on 15-09-2016
Amazing resort we liked everything. Our room was very comfortable in every way overlooked the pool ,clean and suitable for our small family. The receptionist was very friendly and extremely helpful. The food was delicious with lots of varieties the service was a five star and very friendly to my children. And a special thanks for Chef Emad for the super friendly way with my family. We had so much fun at Makadi water world . Animation team was very funny with lots of amazing shows. Thanks for ... Read more
from Cairo Governorate, Egypt
Submitted on 15-09-2016
It's a pity to have a location and a facility and you do not have capabilities to manage , it need a plan and quality guide to attract guest and build trust even service can be idle but who cares in Jaz saraya ????
from
Submitted on 16-09-2016
Many thanks for all professional team of Saraya hotel ,starting from arrival they keep smiling till we left ,rooms are very clean and house keeping always around if you needed anything,food is perfect and security guards around you everywhere to keep you safe and to help you if you got lost,simply it's the perfect hotel to stay,I loved it.
from Cairo, Egypt
Submitted on 17-09-2016
Our family stay at Makadi Jaz Saraya was an absolute delight the hotel is clean and well furnished. the Aqua park is amazing. Pool and sea were very good Also they have a very good diving facility The staff is friendly and professional and made every effort to welcome us and make us have a pleasant stay, from the front office to the resort manager.
from Cairo Governorate, Egypt
Submitted on 19-09-2016
when you enter from the main gate the resort is really fantastic we got at SARAYA's door the people there is very helpful i want to send a big thanks for Ahmed club car Baggage worker amazing guy, and very kind with my kids. RECEPTION Guys specially Mr. Mhamoud & Mr. Mostafa they talk my reservation and let us have a seat then a nice drink for us Mahmoud made a special upgrade to a junior suite with balcony it was reaaly a nice view to the pool near to restaurant with walking. lets talk about t... Read more
from
Submitted on 19-09-2016
It's one of the best places I visit . They have the best stuff and animation team . The food is perfect . The room is so clean . The beach is good . Specially ahemd and Julia . Love it and hope to visite it soon again .
from Cairo, Egypt
Submitted on 20-09-2016
Child friendly place, they have very nice night activities and the animation team are very good, food is not the best thing cuz their buffet items are very limited and they don't serve fresh juices all juices are either powdered or canned
from
Submitted on 21-09-2016
We had a nice stay in general , beach was very nice and the water park is a dream , most of the workers were very friendly , except one kicked one of the Arabians out and screaming from the restaurant in a very aggressive way , we felt a bitty. Kids pool is very nice we recommend to be shaded ,Food taste is not the best but accepted , in dinner chicken and beef only available  but cooked  in different ways every day !!! , other luxury food is not available offer only cheap fish frozen and not ... Read more
from Kiev, Ukraine
Submitted on 21-09-2016
Very good family hotel, were you can spent a good time and have a lot of positive emotion with your native. I also recomend you to visit Water world, dive at the sea reef and have a lot of fun. I recomend)
from Lakewood, Colorado
Submitted on 24-09-2016
This was the final stop on our tour. Lovely rooms. Cool,wifi in the rooms, plenty of food, the beach is a long winding path away and about two inches wide once you shove past all the umbrellas and lounges. The water however is stunning. I preferred to ride camels and horses on long lonely stretches of beach a good bit away, which I did, and was far happier. Nice hotel, just not what I would ever choose for my own travel.
from Cairo, Egypt
Submitted on 25-09-2016
The stuff so nice good reception Mahmoud and mostafa are kind receptionest ever clean rooms excellent food and wonderful aqua park beautiful beach and very nice animation team we have apleasent time playing games with animation team and playing at the aqua park and very much enjoying the night shows we just hope it have been much longer lookig forward to revisit nex summmer
from Hurghada, Egypt
Submitted on 26-09-2016
We had an very good holyday in Jaz Makadi Saraya everyone was very nice to us we come back for sure. Come to Jaz Makadi Saraya and you will see what we mean again exelent the food was warm and tast very good you can eat at differend places.greeting Fam. Jorissen Holland.
from Essex, United Kingdom
Submitted on 30-09-2016
This hotel is a must. Fantastic grounds, restaurants and the beach is within walking distance and the pools are great too. Staff are fantastic. Very clean and food is great too. Entertainment is outside and the animation team are really good and friendly too.
from UK
Submitted on 11-10-2016
We returned to the Jaz Makadi Saraya for the 2nd time this year. On arrival we were welcomed by the reception and guest relations managers Mahmoud and Anastasia. Our gorgeous room was kept very clean and the service we received from the pool boys to the management was 1st class. Due to no fault of the hotel I was taken ill for a few days, nothing was too much trouble for the chefs in particular Executive Chef Emad who checked with me every mealtime to ensure I was happy and offered and prepa... Read more
from Basingstoke, United Kingdom
Submitted on 13-10-2016
3rd visit to the same hotel service and facilities all excellent as always the children loved the kids club Julia was brilliant.Room was really nice and cleaned daily.The resteraunt meals were very good always something we liked to eat such a good choice.we will be returning for our fourth visit
from
Submitted on 14-10-2016
This resort is amazing very clean room our room was family suit ,stuff very friendly and helpful with nice smile ,aqua park is amazing our kids enjoy it ,there was a party for kids at night my daughter was very happy food is nice and delicious , great cappuccino at cabaret bar thanks Jaz saraya we enjoy our stay and we will repeat our visit ???
from Nothants
Submitted on 19-10-2016
We arrived on Sunday 16 October from arrival to present we have been treated brilliantly, we come to Egypt regularly and this is my first time at this hotel, my husband came with his son in February and raved about it, hence we have returned, I'd like to congratulate all the staff and management on the cleanliness, quality of food, and all round general friendliness from all staff we have encountered, nothing is too much trouble. Highly recommended........we will be back!!!
from Towcester, England, United Kingdom
Submitted on 25-10-2016
This all inclusive resort has everything I look for in a holiday, good food, clean well maintained suites, a top class water park, all the delights of the red see fishes for snorkelling enthusiast and very friendly and helpful staff who seem to be able to communicate in any language. A special mention for Ahmed El Sayed in the Cabaret Pool Bar, who looked after number one all week. I can't recommend this highly enough for a sun filled relaxing time.
from gloucester
Submitted on 27-10-2016
This hotel does not get any worse and that is why many people keep going back. Rooms. The rooms are spacious and kept very clean by the excellent housekeeping staff, supplied daily with water, fresh towels and tea and coffee with kettle supplied and can get milk from the restaurant from the dispenser, spacious balcony, comfortable beds and chairs. Fully air conditioned. Staff. The staff really cannot do enough for you, if you need something just ask. Reception, the two girls from the guest rela... Read more
from
Submitted on 27-10-2016
amazing hotel... very helpfull staff. the quite zone is being renovated right now which is our favorit but still we are enjoying our stay to the max. defenetly we advice you go there. it's our 9th time in this hotel and our 15th time in makadi bay.
from Shelton, Connecticut
Submitted on 09-11-2016
Cozy resort with great hospitality. I love this place, fantastic staff, spacious rooms where you feel at home, unbeatable, weather. I am definitely going back but next time it is going to be for at least one week. Marvelous sandy beach with clear water and good snorkeling. No worries about a thing there but to enjoy. Will be back
from spennymoor
Submitted on 15-11-2016
just returned from this hotel, 14/11/2016, after reading reviews I started to worry and think maybe we should of returned to aqua viva as we were there in april and liked it, we booked saraya as it was walking distance to beach and bars and shops were on the door step. how pleased I am I stuck with this hotel, the rooms were huge we had 2 bedrooms first had a double 2nd 2 single beds, a large lounge &dinning room kitchen and bathroom,2 balconys one with sun lounges the other shaded with table ... Read more
from Spennymoor, United Kingdom
Submitted on 16-11-2016
we arrived and were greeted immeadiatly with smiles , seated in the lobby bar and served drinks while they checked us in . Giggsy ( as we called him for obvious reasons if you see him ) brought our drinks and continued doing this throughout our stay always smiling and enjoying the banter .the pool bar was manned be ahmed always there if you wanted refreshments . towel lads were great always keeping your sunbeds with towels on hand if you needed an extra one to cover up with the heat. The entert... Read more
from Liverpool, United Kingdom
Submitted on 21-11-2016
We are here now in room 1256. The hotel is brilliant 5 star. The food and drink are excellent. The staff are unbelievable, nothing is too much trouble. Sitting in cafe blue which is the hotel coffee shop..it puts Costa and Starbucks to shame. Ate at the one of the al a carte restaurants last night; had a steak, fillet, gorgeous. One little issue is the general manager seems to moan at the staff are lot, and if your reading this Mr manager please stop as they work so hard to make the gues... Read more
from Doncaster, United Kingdom
Submitted on 22-11-2016
Just returned from a lovely week, The staff are so nice nothing is too much trouble. Our room, restaurants and pool area were amazing. Ahmed at the pool bar was a gem smiling all day, the towel lads were so friendly and helpful and "giggsy" at the lobby bar made our evenings very enjoyable, sorry I cannot name everyone but well done management you've got a great team, we will definatley be back!!!
from Liverpool, United Kingdom
Submitted on 23-11-2016
So we have just returned from our second visit this year to the Jaz Saraya Resort and once again we were not disappointed, From the moment you arrive until you leave all the staff and Management can not do enough for you to ensure your stay is relaxing and hassle free.So a big thanks to the following, the reception staff for making the arrival procedure easy and care free, the waiters all over the resort for the exccellent service they give you at all times, the pool staff again nothing was to m... Read more
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