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Cleopatra Luxury Resort

Hurghada (Al Ghardaqah), Egypt (HRG)

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Based on 1527 reviews
Room & Rates

Standard, Garden View

Deluxe, Sea View

Deluxe, Beach Front

Family Room, Garden View

Junior Suite, Sea View

Master Suite, Sea View

Cleopatra Luxury Resort
Safaga Road, Makadi Bay, Hurghada, Egypt 84515

Cleopatra has 12 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. This garden view spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Visitors of this spa can round out their time of relaxation with a trip to the caf.

Children under 14 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Guests can experience the thrill of a safari, and enjoy recreation facilities including a private beach, outdoor tennis courts, and a marina. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a sauna, and a steam room.

Children under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The preferred airport for Cleopatra Luxury Resort is Hurghada (HRG-Hurghada Intl.) - 24.7 km / 15.3 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Based on 1527 reviews
from norwich
Submitted on 22-05-2016
My wife and I took her son and our two grandchildren on thier first trip to Egypt, first time abroad for the grandchildren. We love Egypt from our previous trips to Sharm and this holiday delivered everything we would expect from an Egyptian holiday. The weather was great, the hotel staff were friendly and couldn't do enough for us. The hotel was far from full so there wasn't the choice of food we may have liked, and the local holiday makers were rude and did not show the same good manners of th... Read more
Submitted on 22-05-2016
Never had i had so many problems on holiday. Use all our savings to go here as The pictures and holiday company sold it us but honestly stay away. Few staff were politecbut the food? The rooms, the way your spoken too was digisting. I would never visit this place again. The worst 10 days of my life. Problem to problem. Room to room. No compensation. Not even a sorry. All the manager or reception woukd day is. "Probems happen" plus very rude. No lifecguards at the pools so people with kids beware
Submitted on 25-05-2016
As part of booking our holiday we always check trip advisor and when we booked it was 4 and a half rating on trip advisor and the hotel was rated as a five star. We have stayed in 5 star hotels previously in Egypt and Turkey and this was far from a 5 star hotel. Our concerns were RESTAURANT Children were allowed in the restaurant on scooters and in go karts bring in swimming rings which was a massive health and safety risk. No warmed plates or microwave to unsure pipping hot foo... Read more
from Tampa, Florida
Submitted on 27-05-2016
Some of the review here expect something that they get at home in the US in a 5 star hotel. Well, its Egypt. I am surprised that traveller were upset because the hotel was not full. It is not the hotels fault, tourism in general have a hard time in the middle east as we know, that unfortunatelly affecting Egypt as well. I felt they did everything to make us welcome. The staff was nice, our room was clean. They have their own beach on the red sea and a huge pool on the property. The buffet was hu... Read more
from Abertillery, United Kingdom
Submitted on 01-06-2016
After reading the reviews I was nervous about what I would find once I arrived in resort A few weeks before I was due to leave was told there was building work going on at this hotel and that made me more nervous about going but all this was put to bed once I woke up on the first morning in tia heights as the night we arrived we was taken down a corridor that was pitch black and right next to building work Ok the hotel is not full after talking to lille who is amazing any problems she will... Read more
Submitted on 07-06-2016
i was afraid of the previous reviews , but when we went to the hotel , it was over expectations and the room service was very good , very nice people , and try to help with their best , i loved the Aqua too much
Submitted on 17-06-2016
Air conditioning not working, call reception and room service to fix it , after 30 min the man come and fix air conditioning. After 1 houre air conditioning not working again call room service , after anther 1 hours air con not workings at all ,2day temperatures 38 degree ???? Never again. TIA Heights ????????
Submitted on 22-06-2016
Location is great, team is outstanding. It is a place that I and my wife won't ever forget about. Food was really delicious. Highly recommended. A welcome cake was waiting for us in the room, and some other amenities for our honeymoon stay. We had a very good time and looking forward to go again.
from London, United Kingdom
Submitted on 27-06-2016
Just come back from an excellent 2 weeks at tia heights makadi bay. I have read some horror story reviews with regards to this hotel and was panniking the whole way there, however I can't fault this hotel or its staff who work so hard and can't do enough for you from the pool guys to the housekeeping to the chefs and the managers who made sure my family and I were well looked after. 5 star in Egypt is not to be compared to 5 star at home but this hotel is struggling with only a 1/4 of its capac... Read more
from Essex
Submitted on 30-06-2016
Just returned from a 2 week vacation staying 14th June - 28th June 2016. I was very put off by most of the bad reviews about this Hotel that I even tried to change before departing. Well I can truly say that the people who write alot of negative and complain about this Hotel are clearly looking for one thing and that's money back because they are tight!! On the night of arrival we were checked in very quickly and taken to our room which was 2130, nice room, and very clean, only downside after ... Read more
Submitted on 10-07-2016
My daughter and her 4 yr old son stayed here and we went to visit them as we were also in Egypt. Never again! She was propositioned by so many male staff for visas, marriage, photos and all sorts. It looks like concrete city, the rooms are all off of dimly lit corridors. The public toilet off of reception is pure filth as are the Egyptian women that use it! Wanted stupid money for her to keep her room a few hours longer and the room wasn't needed as it was like a ghost town there. I'd steer clea... Read more
Submitted on 12-07-2016
Room lock didn't open ,waited 2 hour to fix it and they could at the end ,waited one hour more to get another room . Air conditioning not working, call reception.2day temperatures 38 degree ???? Never again. TIA Heights ???????? .the room hasn't been maintained for year..rooms are dusty ..the water source on the paino fall on me will bathing taste awefull and small quantities ..they gone out of good after one houf of the raustrant opens.
from Cairo, Egypt
Submitted on 20-07-2016
I liked the friendly staff and animation but the food quality was poor and mentainance service is terrible..i like the spirit their but the quality of service isnot that good..also when you complain nothing happens...and they accepts any kinds of guests so sometimes it is not an hotel it is like a public park ,people swim with thier cloth and stare at every one there is no privacy
Submitted on 21-07-2016
There is no way on this earth this a five star hotel at best it is a two star Rooms are dated and dirty Food is AWFUL over cooked, cold and completely tasteless Hotel advertises 14 restaurants when in fact there is one with a beach bar that serves hot dog and chips EVERY DAY! The other restaurants are abandoned and derelict. Rubbish everywhere The wifi was non existent the advertised free shuttle bus didn't exist. The management are rude and will argue with you every time you ask for... Read more
from Sohag, Egypt
Submitted on 24-07-2016
quiet wonderful beach marvelous aqua city park ,very nice friendly and helpful staff variant food in each meal and two main restaurants to overcome the large number of gusts every night party nice rooms . ,
Submitted on 25-07-2016
Me & my husband came ere has last minute as we originally was booked for sharm coz of all trouble so wen travel agent suggested this hotel we thought great 5 * that will do but little did we know until we got there it was way out from town centre poor location no shops,bars,restauraunts nearby nor was the aqua park open either, so u can imagine it was a boring holiday in fact i was very annoyed coz my holiday rep would not even change hotel for us the main swimming pool was empty three havin wor... Read more
Submitted on 25-07-2016
Really amazingresort ... Aqua park is very cool and amusing it is suitable almost for all age groups,,,,,, rooms are neat and clean,,,, the place is suitable for kids and r quiet fine,, stuff were very helpfullll and friendly.
from Cairo, Egypt
Submitted on 25-07-2016
It was so nice stay and the aqua is unbelievable but actually I get annoyed because the staff didn't pay an attention to the clients at all especially when I've arrive and after checking in no one helped me and I had to go with my family to search where is my room was in the aqua park reception by the way. but I enjoyed my holiday after all
from egypt
Submitted on 27-07-2016
It has been a long time since I decide to write a review on a hotel but this hotel made so sick of it that I have to advise anyone considering it as a choice to get back ! this was my third visit The first was three years ago and it was quite great one the second was two years ago that was not that perfect as the first time and this is the third and "last" one to this property. The hotel sales office really they were too disappointing as when I called to inquiry about availability I was informed... Read more