Sign In Support Why Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

$200 OFF - Only 500 Codes Available

Grand Bahia Principe El Portillo - All-Inclusive

Santo Domingo, Dominican Republic (SDQ)

Room rates from:
$104 $68
Per Adult Nightly
Hotel + Flight from
Starting from:
$2,099 $1,549
Per Guest for 4 Nights
Based on 5268 reviews
The Grand Bahia Principe El Portillo offers family-friendly refined elegance and all-inclusive luxury on the beautiful Samana peninsula.
Room & Rates
Standard Room

Standard Room - All-Inclusive

Starting from
$104 $68
Per Adult Nightly
Room Amenities: Air conditioned double bed or 1 king bed, ceiling fan, full bathroom with hairdryer, telephone, TV, in room safe additional fees apply, breakfast table with 2 chairs, mini-bar stocked with beer, soft drinks and water, and a balcony or patio. Maximum occupancy is 2 adults or 2 adult and 1 child 2 to 12years
Hide room details
Junior Suite

Junior Suite Superior - All-Inclusive

Starting from
$115 $74
Per Adult Nightly
Amenities: Air conditioned with 2 double beds or 1 king bed, ceiling fan, full bathroom with hairdryer, telephone, TV, in room safe - additional fees apply, breakfast table with 2 chairs, minibar stocked with beer, soft drinks and water, and a balcony or patio. Maximum occupancy is 3 adults or 2 adults and 2 children. The hotel will allow 3 adults and 1 child in this room.
Hide room details
Deluxe Junior Suite Room - All-Inclusive - Grand Bahia Principe El Portillo - All-Inclusive - 1

Deluxe Junior Suite Room - All-Inclusive

Deluxe Room Inclusions:
  • Private reception check in and check out
  • Welcome cocktail
  • 4 dinners in specialty restaurants per week (reservations required)
  • FREE use of the Internet at the Clubhouse, 15 minutes a day per room
  • Press in the Clubhouse (free)
  • Different color All-inclusive bracelet
  • Guests staying in the Deluxe Room are entitled to use the Clubs facilities and services
  • Facilities and services offered in the rest of the hotel, Except for those of other existing Clubs.

Room Amenities: Air conditioned with 2 double beds or 1 king bed, ceiling fan, full bathroom with hairdryer, telephone, TV, in room safe ($), breakfast table with 2 chairs, minibar stocked with beer, soft drinks and water, and a balcony or patio. Maximum occupancy is 3 adults or 2 adults and 2 children. The hotel will allow 3 adults and 1 child in this room.
Hide room details
Grand Bahia Principe El Portillo - All-Inclusive
Carretera Las Terrenas, El Limon KM 4, Samana, DR Dominican Republic NONE


Located only 2 hours from Las Americas International Airport in Santo Domingo (SDQ),and just 90 minutes from Samana Airport (EPS) depending on the airline you choose and your travel dates, on the Samana Peninsula and 3 1/2 hours from Puerto Plata International Airport (POP), the Grand Bahia Principe El Portillo offers a relaxed tropical style and idyllic surroundings. In addition to a breathtaking setting, Grand Bahia Principe El Portillo features delectable dining options and activities for all ages. The sunsets are the perfect moment to take a walk by the splendid beach before savoring the most international and traditional gastronomy in the three restaurants all air conditioned your choice either A la Carte or buffet. In the Pueblo Principe, located to the entrance of the hotel, you will have all the fun and nocturnal animation to your reach.

Why Stay Here

  • Swimming pool
  • Open-air jacuzzi
  • Tennis courts
  • Fitness center

All-Inclusive Details

  • 24-Hour All-Inclusive
  • Breakfast, Lunch and Dinner
  • Dinner Can Be A La Carte up to 5 times per week, depending on room type and length of stay; Reservations Required.
  • Snacks
  • Domestic Drinks Including House Wine Served with Lunch and Dinner.
  • Free Wi-Fi in resort lobby. (Wi-Fi available in guest rooms for an additional fee)
  • Non-Motorized Water sports Including Windsurfing, Tennis, Catamaran, Kayaks, Boogie Boards, Snorkelling and Use of Bicycles. All Non- Motorized Sports are Restricted to One Hour Per Day.
  • Intro Scuba Clinic in Pool - Once per Person per Stay.
  • Daily Activities and Nightly Entertainment
  • Use of Gym
  • All Current Hotel Taxes, Service Charges and Gratuities

Accommodation Details

204 standard rooms and 192 junior suites make up the accommodations at the Grand Bahia Principe El Portillo. Rooms are bright and airy with a tropical decor, and feature many amenities for your comfort and convenience. Enjoy yourself under the Caribbean sun in the swimming pool with a solarium and for the lovers of aquatic sports, you`ll find an ample supply of sports (windsurf, catamaran, kayaks, among others) that you will be able to combine with fun classes of diving in the swimming pool, tennis, volleyball or aerobics. Grand Bahia Principe El Portillo offers great facilities: a main swimming pool with a Jacuzzi (outdoors); a Theater for the entertainment shows; Aquatic activity center, Tennis courts; as well as a Gymnasium. The Hotel counts with a Gazebo for Weddings for all those couples that would like to enjoy an unforgettable wedding. With an extensive natural surroundings and a great social hall with the best equipment. And for the youngest there is a Mini-club.

  • Air-Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Car Rental Desk (+)
  • Ceiling Fan
  • Children's Program
  • Currency Exchange
  • Deck, balcony or terrace
  • Fitness Facility
  • Full Cable
  • Gazebo
  • Gift Shop on Property (+)
  • Guest Activity Desk
  • Hair Dryer
  • High Speed Internet (+)
  • In room Mini Bar (+)
  • In room Safe (+)
  • Jacuzzi/Hot Tub
  • Medical Services (+)
  • Night Club
  • Non-Motorized Water Sports
  • Public Internet Access (+)
  • Shopping (+)
  • Spa Services (+)
  • Telephone (+)
  • Tennis Courts
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 5268 reviews
from Greater Manchester, United Kingdom
Submitted on 27-06-2016
Very nice beach, great friendly staff, a good choice of nice food and drinks. A variety of restaurants and bars, entertainment at the pool and on the beach, gym, spa, clean and comfortable rooms. Close to the local village. Shops and doctor available inside of the complex. We had a lovely holiday. Nothing to complain about, they really take care of guests. It is a really nice place.
Submitted on 27-06-2016
Don't waste your money going to this place. I stayed a week in June 2016 and just came back. The buffet food is average; donuts are hard, no lobster or shrimp, the desserts are stale and there is not great variety. I have been to other all inclusives and I can definitely see the difference in the quality. The orange juice is not fresh and neither are any of the juices they offer, as compared to Memories Splash in Punta Cana for example, where you get a great variety of freshly squeezed juice... Read more
from Canada
Submitted on 28-06-2016
We were there from June 18 to 25. Room: Good size and clean. The fridge never worked even if we asked for it to be fixed. It was the same for our neighbor next door. The AC worked most of the time which was good enough but it did stop to work once in a while. Probably because there is a relay in the balcony door that makes it stop if you open the door and it was not well adjusted. Also the bathroom fan never worked which made it very humid in there. Beach: Was great, very beautiful. If y... Read more
from New York City, New York
Submitted on 29-06-2016
We had an excellent time. the buffet Yohania was very attentive highly recommend going to this hotel only complain is no WI-FI have to pay for it.They had a gentleman playing the saxophone made us feel like we were at a concert he was fabulous deserves a big time raise. I will definitely go back next year!!! Go to this hotel you will love it those bad reviews are not warranted.
from Billingham, United Kingdom
Submitted on 01-07-2016
I thought I would start with a complaint. Not about the hotel but about the other whining people on here who have posted. I really am not sure what they were expecting but I have nothing but praise for the place and I consider myself quite choosy when it comes to hotels. Anyway. Positives: Immaculately kept and maintained (i even watched the maintenance crew painting bins). As someone who runs a few large facilities, I know how difficult it can be but the place was immaculate. The grounds were ... Read more
from Swindon, United Kingdom
Submitted on 03-07-2016
We just flew back from a two wk stay here. I really can't see why people are complaining so much. Compared to our experience it was totally different. The only drawback is, we read reviews saying 45 mins transfer from airport by Canadian visitors. Not realising until after booking that British visitors fly to a different airport and our transfer was a very tiring, hot 3 and half hours! Checking in was quick, efficient and we were in villas 15 so really close. Thank God for air-conditioning... Read more
from Watertown, Massachusetts
Submitted on 03-07-2016
We spent a week at this all inclusive resort in May (end of May 2016). It was low season so we got a great deal for the week. The resort has a nice splashy park for children (appropriate for 2 years old and up), and an indoor air conditioned play area with small outdoor playground for kids. The buffet restaurant was good, what we expected. Rooms were clean, and the property was nice. The resort offered 1 hour free wi-fi to be used only in the lobby area. I think they should expand that and ... Read more
from Guelph, Canada
Submitted on 05-07-2016
This place is true paradise in every way. It all starts from the moment you arive. Greated from all levels of staff members. All eager to check you in as quickly as possible. We have been enjoying this awesome resort since 2011. This is my eighth visit and truly can't wait for my next. The beach is absolutely breath taking, definitely the most beautiful ive ever seen with out a doubt. The food is definitely first class in every way. This resort is totally spotless through the hole resort. They ... Read more
from Montreal, Canada
Submitted on 05-07-2016
Just got back from a 2 week vacation at this resort. It was outstanding. Friendly staff, beautiful beach and very safe location. The food and the service was really great. I would also like to commend Josephina, hotel bar server, she was outstanding everynight and gave us outstanding service, truly a gem!!
from Montreal, Canada
Submitted on 06-07-2016
We had an excellent week in Grand Bahia Principe El Portillo in Samana in early June; Our room was perfect and very clean, excellent food choice at the buffet and great A la Carte restaurants. Service is excellent everywhere and always comes with a smile. I will go again for sure in a near future.
from Toronto, Canada
Submitted on 07-07-2016
If you like a beach resort, this place is a gem! We have stayed at this resort three times, and would definitely return. Beautiful, clean, well run resort, with excellent food. 45 minutes from El Catey airport (much longer drive if you fly into Puerto Plata). Standard rooms, can be a little small, but clean and comfortable. Our last stay was in building 4, which was quiet, and close to everything. If you can get a Junior suite, they are much larger. But for the time we are in the room, the s... Read more
from ont
Submitted on 08-07-2016
We recently went to Grand Bahia for our honeymoon. Loved that we were already checked in at the airport and just given our room keys and maps there. No waiting in a long line at reception! Only a 30 min drive from airport. Arrived at our room that was decorated for our honeymoon. A door banner, balloons and a gift of t-shirts and a bottle of rum. Thank you. Loved the small resort with heaps to offer. It was never more than a 5 min walk to anywhere on the resort. They had a shuttle if anyone had... Read more
from Toronto, Canada
Submitted on 09-07-2016
This Grand Bahia hotel is #1, a family focused resort. "kids" of all ages were seen having a great time with the entertainment crew, playing games at the beach/pool. The pool and beach are right on top of one another. Very convenient. Others were swimming, snorkeling, water boarding, and using canoes to explore the reefs. While others, like myself, relaxed in the many covered seated areas; playing cards reading a book, watching the clouds roll by or having a snooze. There is plenty and readily... Read more
from Toronto, Canada
Submitted on 10-07-2016
We stayed here last year with my friends and family for my spouses' birthday celebration. We had a great time, food was good nothing fancy. Beach was okay, there's always red flags so a lot of drunk people as they have nothing else to do. Some rooms have been updated. If you go by a group, make sure you book it all once or you may not be close together. The resort is huge, so if you have older people, you'd have to wait for a trolley or walk 3-5 minutes to the restaurant or lobby. The horseback ... Read more
from Southampton, United Kingdom
Submitted on 11-07-2016
Our holiday was the middle two weeks of June. Very little rain but when it did come during the day (twice) it lasted minutes. Very humid but good in the sense that you just have to slow down and relax. June meant very few children there and so I suspect a lot quieter as a result. We had a junior suite, so a little larger than many hotel rooms,always clean, always replenished. What made this holiday was the location (far enough away from airports that you have to make the effort to get there), th... Read more
from Bois Colombes, France
Submitted on 12-07-2016
Currently staying there for 3 weeks: Quite good hotel but charge 59$ for wifi, just not acceptable for a 5 stars hotel... Beautiful and long beach, food correct, clean. Just a pity that wifi is still a luxe... Around 2 hours and half to come from santo Domingo airport
from Toronto, Canada
Submitted on 16-07-2016
What a wonderful resort. This is one of the best vocation spots me and my son has been to! Great trips. We went on the safari to or and the national park tour, where we had a great time. The snorkeling is just great, food delicious, beach beautiful, everything just amazing! I would really recommend this resort to you!
from Porto
Submitted on 17-07-2016
Hapiness! Rooms are very good, all the meals st the buffet are really good, in quantity and quality. Meals at the special restaurants are ok. Swimming pool is enough good, hot water, a little small but the sea is so beautiful,so calm and ao warm that the pool doesnt matter. Animation is amazing!! We recommend it If you book a trip, book at rhe beach with Vicente 24! He is the best! Totally safe, you eat amazing lobster at his house maid by his wife! She cooks very well, try the salsa vicente!! ... Read more
Submitted on 18-07-2016
We booked from July 9th - July 16th in the Royal Golden Section of the Bahia Principe El Portillo. The room was very nice and Clean.The room was big and met all Bahia Standards( This was my 4th time in a Bahia) The check-in was great as it was done at night at the Airport. No welcome cocktail but it's fine as the bar is in the reception. In terms of the beach it was amazing, very nice beach. You can swim far or do snorckling which is great. Also, you can walk along the beach for an hour and mor... Read more
from Ancaster, Ontario
Submitted on 19-07-2016
It was our first trip to Dominican and it surpassed all expectation. The scenery was stunning, beach was beautiful and never crowded and it was nice to be the only hotel along that part of coastline surrounded by a forest of palm trees. We were in a Junior Golden Suite which was huge, two queen beds and 1 single bed with lounge area, massive bathroom with separate walk in shower, bath with shower over, toilet and vanity. We were in block 11, which was the furthest from the main lobby closer t... Read more
from Immingham, United Kingdom
Submitted on 21-07-2016
We stayed here between the 3rd July and 17th July and had been looking forward to this break since we booked it back in Feb 2016. We'd booked here because it appeared to be a perfect spot for a bit of relaxation and it did not disappoint. The Hotel was modern enough, although our room could have done with a bit of TLC. We were in apartment block 20, which is far enough back from the restaurants bars and lobby / reception area to afford a good nights sleep. The room itself was the usual standard... Read more
Submitted on 21-07-2016
This was the 2nd time here and definitely the last. Check in is at 3 but I didn't get my room until 4 I asked for late check out, seems like a reasonable request for all the inconvenience ,yeah good luck with that. Food was repetitive and bland, they seem to cater to Europeans. The best restaurant Is the Italian, don't bother with any other one. On this trip we ate at the Italian and Rodizio and the last time the French and Seafood (yuck)!!!Not enough staff, you had to ask for basic things like... Read more
from eastbourne
Submitted on 23-07-2016
Stayed at the Bahia Principe El Portillo for 3 weeks in June I would first like to say that my review is based on comparison with other hotels that I have stayed at in the Dominican Republic over the last 15 years. The hotel is about 15 mins in a taxi from the town of Las Terrenas, it can be reached by walking along the beach which takes about 2 hours. The hotel is set on a beautiful beach where the sea is clean and calm all of the time, the only problem is if you enjoy sailing it becomes qui... Read more
from Toronto, Canada
Submitted on 24-07-2016
We choose the same resort chain as last year when we went to Punta Cana. And we didn't regret about it all. The resort like 50 min drive from Samana airport. But the scenery on the way is breathtaking so you don't really get bored. We pay couple extra bucks for Golden section and got a huge room in building 8 close to everything. Very quiet with Garden view . It was separate bathtub and shower in the bathroom that surprised me because usually it is either one or another. The room was clean, n... Read more
Submitted on 25-07-2016
We stayed at GBP el Portillo for 14 nights July 2016 booked all inclusive with First Choice. We are a family of 4 with 8 year old twins. We had an amazing time! The resort is large enough to feel like you have lots going on, yet strangely small enough to feel like everything is just a stones throw away! The rooms were spotlessly clean and we'll looked after by a very diligent maid service. The food was outstanding - even in the buffet restaurant! We never got bored and not once did we queue fo... Read more
from toronto
Submitted on 25-07-2016
Food, was spectacular, the gardens were stunning, the staff was the most friendly, helpful group of people ever. The entertainment was not horrible but I found they could have been better. I don't expect much since I have been to several other places in the Dominican. I love the wonderful dancing and lip-syncing but this was a little dull. The beach BBQ was so incredible. It happened on our 3rd day,I kept wishing every night to have it again. The Beach night party was amazing. I would l... Read more
from Toronto
Submitted on 26-07-2016
This is the first time we went to an all inclusive walking away completely happy with all aspects of the resort. Beach- Awesome 10+!!! Soft sand, clean beach, shallow waters, no waves, so very safe for kids. Best part was there are corals and you can literally walk out, stick your head in and see fish! We are not morning people, so finding a palapas is impossible around 11am. But there are lots of loungers. We got a massage on the beach from one of the vendors. Very relaxing, they do not hit y... Read more
from West Sussex, United Kingdom
Submitted on 27-07-2016
WOW! Fantastic two weeks. A long journey, but definitely worth the three hour transfer from the airport. Beautiful hotel in well kept grounds. Staff very helpful and friendly and food was very good, plenty of choice and something for everyone. Beach was amazing, you could walk for miles on the lovely sand in both directions and it was just like being in paradise! Crystal clear water with lots of fish. Free snorkel hire for an hour to see all the colourful fish around the rocks. There was a nice... Read more
Submitted on 28-07-2016
This is the most amazing hotel! The staff are always happy and friendly and so hardworking! Our room was always clean and drinks are restocked in the fridge daily, as well as coffee and tea. The food at the buffet is delicious, regularly restocked so is always hot! Also a really wide selection of local drinks at the bars! Pools and the beach are both beautiful the relaxing pool is great for reading the main pool perfect for families and the sea is teaming with fish and even little squid! I wou... Read more
from London, United Kingdom
Submitted on 31-07-2016
Bit of a late review! Loved every minute of this holiday! Rooms were nice and quiet! Hotel had such a great atmosphere! Food was nice! The New Years party was great! The beach was lovely and quiet! The staff were fantastic! The excursions were good! Las terenas was also good nice little bars on the beach! The majito bar is a must!
from Cornwall, Canada
Submitted on 01-08-2016
Our group of 8 friends stayed here February 2016. The food was very good. I found the service at times was lacking but the resort was at capacity when we were there. This was evident by the lack of available tables during peak times. The staff were very friendly but not as friendly as when we stayed at the Grand Bahia Cayocoa. There was evening entertainment which changed nightly. And there was something for everyone. But the best part of our trip was the beach. This beach is phenomenal... Read more
from London, United Kingdom
Submitted on 01-08-2016
Overall this was a horrible holiday and I wouldn't advise anyone who only speaks English as a language I have never been on a holiday where I asked a cleaner for toilet roll and they didn't even understand me My bag got stolen in the main lobby there wasn't even any point reporting it as only have to cameras at the front desk of reception which I think is bullocks. Let's not even talk about the food when you walk into the main buffet there are flies who enjoys sitting down and constantly tapping... Read more
from Bedfordshire, United Kingdom
Submitted on 02-08-2016
Very clean room, close to the main part of the hotel on the first floor. Excellent choice of 4 a la carte restaurants as well as the buffet. The Brazilian restaurant was our favourite, so different and the French was fine dining. The Italian was very good too, didn't try the fish restaurant. Friendly staff everywhere. It didn't feel in the least bit Caribbean though, more like Cancun but we absolutely loved it and it was amazing value for money.
from Bracknell, United Kingdom
Submitted on 02-08-2016
My son and I booked a PADI Discover Scuba course from the Cayo Levantado resort where we were staying and Mido from Samana Diving arrived to take us through our intro dive. We started with a briefing and some practice in the beach side pool and then followed that up with a sea dive. Mido is a great instructor and makes you feel confident under his guidance. His style is firm but fair and he likes to be sure that you fully understand the task before continuing with the course. After the PADI Disc... Read more
from Basel
Submitted on 04-08-2016
Stayed here for two weeks and had a quite relaxing holiday The hotel grounds are absolutely beautiful and the beach is just out of this world. We took long walks on a daily basis with miles of unspoiled sandy shores to explore. Room - Villa block 11000 located close to the quiet pool. Great room size and always cleaned. This gave us the the longest walk from the main buildings and the beach but it was a great location. We started and finished our days at the quiet pool ....... which was mostly... Read more
Submitted on 04-08-2016
Stayed here last week of July 2016. Really beautiful resort, well kept, clean, beautiful large spacious rooms and bathrooms. Food was very good especially the Brazilian and Italian a la carte. Very friendly staff. Margaret from the snack bar was the best!!! She really added a special touch each time she saw us and remembered us by name!! The beach was like something out of a magazine. No other neighboring resorts so pretty much miles of beach!!! I would definitely go back.
from Ramatuelle, France
Submitted on 05-08-2016
We have miss our flight cause a problem at airport with the company and the Bahia Principe service don't want to change our transfert from airport to hotel so we have do came to the hotel by ourself . We contact us more than 12hour before our arrival.... We lost 2 night of hotel and we have to paid taxi.... THANKS FOR YOUR NOT UNDERSTANDING
Submitted on 07-08-2016
Spent 11 days at the hotel after some level of domestic problem that prevented us from boarding the original flight and the subsequent journey was an adventure in itself in that we flew to Boston then to New York and ultimately to our destination . Bye the way Boston is brilliant from the air and New York airport staff are excellent. Hotel very pretty although constant problems with the safety deposit box requiring numerous calls to the desk over days and repeated replacement of new circuits an... Read more
from London, United Kingdom
Submitted on 07-08-2016
I stayed at el portillo for two weeks arriving on the 17th July, first tip the transfer is 4 hours from the airport! thats a 3.5 hour drive and 30 minute stop at a bar / cafe where the drinks are priced at the very high end for tourists! The charges for the safe are 40 USD for two weeks, which is the highest I have ever paid, the WiFi is rubbish, the gold lounge is excellent So the resort: Well kept clean, well tended gardens lots of wildlife from huge toads to grass snakes to humming birds, o... Read more
Submitted on 08-08-2016
All the reviews I read were spot on. The hotel was amazing from staff, facilities, rooms and food. We enjoy eating out and I have to say the food was delicious and varied. I would totally recommend this hotel and would be happy to return in the future. Wish I was back there now!
from Bridport, United Kingdom
Submitted on 09-08-2016
I don't normally leave reviews but felt I wanted to as this hotel exceeded our expectations. There are some reviews on here which baffle me to the point where I really don't know what people expect. The transfer is long but worth the journey its beautiful. The hotel is spotless with staff constantly cleaning, tending the beach and grounds. The family golden room was lovely very spacious. The food was lovely and varied and the Italian was excellent. The charge for the safe wasn't a problem as we ... Read more
from UK
Submitted on 09-08-2016
The best part of this hotel was its location in Samana a relatively unspoilt area of Dominica Rep. It is on a beautiful stretch of beach and you can walk in either direction for a few miles. The snorkelling was great and consists of huge boulder like rocks/corals which at high tide you can swim through which is a great buzz. Although you don't get the large amounts of fish you see in the Maldives there is plenty of variety. There is some nice fan corals too. The hotel was a large resort wit... Read more
from Montreal, Canada
Submitted on 10-08-2016
Hi all, sorry for the delay in the my review. I travelled here with my husband in June and I can't tell you how stunning the views and the hotel were. The beach was one of the best assets. The food was good , room was comfortable and maid was amazing. My only complaint was that the last day we were there, the waiter with salt and pepper hair was not very customer oriented. We were a few leaving late afternoon and after check out we went to eat. We sat and sat and sat has he came back and forth s... Read more
from Walden, New York
Submitted on 10-08-2016
Great place to just relax and enjoy the beaches. The room service is great. The rooms were very comfortable, we had two master suites. The foods are themed every night so you don't get bored. The staff is very much accommodating. You can go outside the resort and dine at the local restaurants. Some are owned by those who visited and stayed from Canada , Germans, Italians and expatriates. You can eat by the beach or inside in the forma restaurants. Definitely a great place to go and relax with fa... Read more
from Las Terrenas
Submitted on 11-08-2016
grand bahia never fails to provide exceptiomal services. the staff ensures that the guest have everything necessary to have a comfortable stay. the resort has great activities, friendly staff, a variety of delicious food options, and great entertainment throughout the day. recommended for families, couples or friends.
from Bronx, New York
Submitted on 06-09-2016
Gorgeous beach and overall great experience. I've traveled a lot and this was one of the prettiest beaches I've been too. My fiance and I were some of the only Americans at the resort but that was part of the experience. Food was amazing. The circus show was definitely the best out of the ones we saw. Loved that you can snorkel right off of the beach and safe enough to walk and explore a some independently. Would highly recommend as this felt like a rare "unspoiled" area that has not been overr... Read more
Submitted on 06-09-2016
We went from 24th July to 7th August 2016. From a British point of view it beats the north Sea haha but in all fairness we don't think it was much catered for the British when we went anyway and will not return. The beach was gorgeous. At the time we only had 4 days of sun with no rain. 1 point the life guards closed all the pools and the sea due to the storms. ( just a hint if you are on the beach and gets cloudy. Look to your right and if it looks misty and can't see any land you have 1 min b... Read more
from Stoke-on-Trent, United Kingdom
Submitted on 07-09-2016
We arrived after a long flight and 3 hr transfer,but dont let that put you off. The hotel is outstanding and the staff are very friendly.The snorkelling is out of this world and isnt in deep water so the kids can join in aswell. The food was great and plenty of choice for all.The cocktails were lovely and we never had to queue long.There was loads of loungers at the beach and both pools. The were some miserable guests who thought the relax pool was just for them! is not a quiet pool or an a... Read more
Submitted on 07-09-2016
Just returned from a great week family vacation. We stayed in two adjoining rooms (2 adults and 2 kids) that were clean and comfortable. Although the resort is not as fancy as some others I have stayed at in Punta Cana, I really liked the relaxed low vibe feel. We all enjoyed the pools, amazing beach and snorkeling, sailing and paddleboards, nightly family friendly shows, and the lush beauty of the grounds and surrounding countryside. Big thanks to Franco at the chill out bar/pool and Juan at... Read more
from Toronto, Canada
Submitted on 08-09-2016
We travelled in June 2015 and I know I'm late posting my review. We have stayed at a few of the Grand Bahia resorts around the Caribbean and Mexico and so are quite familiar with the chain and what to expect. They are a great chain of hotels and resorts and pride themselves on their service. This resort is no different. We stayed at the resort for 2 weeks. We arrived on time, check in was super easy. we asked for a room close to the beach but also upgraded. Heres the key, these two don't match... Read more
from Toronto, Canada
Submitted on 08-09-2016
I stayed at The Grand Bahia Principe El Portillo with my boyfriend from august 21-28. This was an amazing experience. I've been to a few resorts before but nothing like the Grand Bahia. I have no complaints... We stayed in a villa style room (2202) with a garden view, the room was modern, everything worked in the room. The staff were very friendly and the resort is well kept and clean beyond expectation. The food was great, with tons of variety. We tried the Gourmet and Italian a la carte dinner... Read more
from Mississauga
Submitted on 08-09-2016
I went with my friend from Aug 21-28 2016. Samana is a beautiful beach with absolutely crystal clear water. It was very picturesque and there's a coral reef to snorkel around. There wasn't a huge abundance of fish, however it was pretty neat to see a couple tropical fish around the coral reef. That being said, this resort is more catered towards families and kids. If you're a couple or single, I would suggest to go to an adults only resort because there were A LOT of kids everywhere. FRONT DES... Read more
from Newcastle, United Kingdom
Submitted on 11-09-2016
Just leaving this hotel today and I have to say that it is an excellent hotel, Stayed here for two weeks with friends and service was absolutely great from the Buffet restaurant, special mention to Yajeiris who is one of the nicest and best people at this hotel, nothing was too much trouble for her and she is so efficient and welcoming, also mention for Maria in Lobby bar who was also a joy and was singing away whilst serving us, rooms were spotlessly clean and spacious, we had Junior suite, poo... Read more
Submitted on 11-09-2016
Gran Bahia Principe El Portillo Las Terranas, Somana Stayed 21st August to 4th September 2016 Travelled with Thomson/First Choice 1 Adult, 1 child of 12 years â?˘ Transfer from Puerta Plata Airport is 3.5 hours â?˘ Arrival at hotel is around 8pm â?˘ Reception and lobby area is stunning if a little dark â?˘ Separate desk is set up for check in with rooms already allocated â?˘ The rooms are numbered by block and then floor and finally room number, for example, we had room 22306, so that is block ... Read more
from Paris, Canada
Submitted on 12-09-2016
Why the dilemma: This has become our annual vacation destination. We love the facilities: the rooms are well maintained and are very comfortable. The lobby is always clean and welcoming. The beach is beautiful, as are the pools. The buffet has excellent food and has a wide array of food selections. The a la carte restaurants are impressive. In my humble opinion, they can go toe to toe with a fine dining place in my home town. The food is excellent. The service is impeccable. One huge bonus is: ... Read more
from Portugal
Submitted on 13-09-2016
Good service, great buffet ,variety/quality.Staff were very nice. Rooms are comfortable, spacious,clean.The grounds are very beautiful. Great location, beach is very beautiful, perfect to do snorkling. Pool small for the capacity of the resort, despite having another pool for adults only (but is located away from the beach) But as I prefer a good beach to the pool... WIFI free 1 hour per day in the hotel lobby, It makes you concentrate a lot of people in that area, next to the reception with the... Read more
from Calgary, Canada
Submitted on 15-09-2016
Still here in Portillo .,we travel a lot. But this is one of the most amazing places ever visit., people are friendly polite. Amazing ., front desk Javier., snack buffet Margaret and the best yajeiri!!hotel., beach ,. Food ! Top!! I'll be back.,, these three people( now friends) made our holidays!! See you soon!!!
from Watford, United Kingdom
Submitted on 17-09-2016
Beautiful hotel deserves a 5* on all aspects don't listen to bad reviews or be put off by it's location not being punta Cana or the Caribbean sea it's situated on the north side of the island on the Atlantic ocean it's identical to the Caribbean sea warm waters and tropical fish excellent food lovely people beautiful grounds rooms have just been redecorated beautiful beach you will not be disappointed don't be put off by the 3 hour transfer it's worth the ride . we booked the excursions thr... Read more
Submitted on 19-09-2016
I am a little late in writing this review on vacation from August 20 for 1 week. Got to the airport and they check you in right away. Since it was at night that we arrived they put us at the restaurant right away. Great idea!. The following day was beautiful, I have to say this is the first time that I was in the ocean all the time and not once at the pool. Not to say the pool wasn't nice but the ocean was so clear no seaweed, little waves and warm. The food was great and we ate (too much)... Read more
from Dorado, Puerto Rico
Submitted on 19-09-2016
This hotel is a well kept secret. It is in El Portillo, Las Terrenas, Samaná Distric and it is a very lovely place. The Hotel is top notch, the attentions from the moment that you enter up till the the time for Check out is amazing. All the personal gives up a super service and they look to go a step futher for client service. From Victor in the pool bar to Kevin in the restaurants. All the restaurants are A-1, the Buffet area is with a lot of choices to pick to eat. The pool area, the beach, ... Read more
from Toronto, Canada
Submitted on 20-09-2016
Amazing ! This trip was simply amazing. It was my husband , my 2yr old and myself. Our room was across from the children water park which is very smart when you have a hyper 2yr old. The beach was great. To be able to snorkel walking distance from your hotel is unreal. They aquatic life you see for how far you are from shore is amazing. I would only expect that from deep sea diving. The beach itself was great. We had no problems getting shaded seats to sit on any time of the day. Same goes for t... Read more
Submitted on 22-09-2016
We had a wonderful time at this amazing resort ... the people are awesome ... food is delish ... the beaches are beautiful and calm ... love this place and will keep on coming here as long as we can. I recommend this resort as this is our 6th trip in 3 years.
from Lacey, Washington
Submitted on 23-09-2016
Breathtaking views. FrĂ­endly staff. First time staying at an all inclusive resort & loved it. Great Beach & snorkeling. Variety of restaurants, delicious food, Would definĂ­tely come back! Absolutely loved it here. Best vacation I have ever taken.
from Toronto High park
Submitted on 29-09-2016
Welcome to paradise,this hotel is everything you want,very quiet very modern extra clean with superb landscape and incredible beach and ocean to die for with pleanty fish all around. very safe for everybody and calm waters.Buffet restaurat food is excellent with many varities every day,you want go hungry thats for sure. Nighttime entertainment is very good,Rooms are super clean and big with flat Tv.Been to this hotel 3 times and I will come back again and is so good.Front desk and manag... Read more
Submitted on 03-10-2016
My best Holiday in Santo Domingo. First time in SamanĂ  and I'm very happy. Great Resort: restaurant service and food, room service, animation team. Amazing experience: nature, relax, fun, whatever you want. Lovely people and beautiful place. Thanl you all for one of my best vacation in my life.
Submitted on 04-10-2016
I would recommend this hotel to everyone! I went with my boyfriend and family and had the best trip ever! All for the all inclusive but also very safe to do activities outside the resort and the place is just amazing! Such beautiful and untouched nature and the beaches are breathtaking! The hotel is perfect (beach, food and staff) I would have spent my life there haha! :) Thanks for everything !!!
from Montreal
Submitted on 11-10-2016
We spent two weeks end of September - beginning of October 2016, two adults, two kids. This was our first time at El Portillo, eleventh time at Bahia Principe in 11 years. The resort is smaller than Punta Cana, for exemple. But everything is quality. The beach is amazing, beautiful fish even on the shore. We were surprised to discover the sea was different in the morning than in the afternoon because of high / low tide. Food is delicious, the chefs are artists. Dinners were not repetitive t... Read more
from Lisbon, Portugal
Submitted on 15-10-2016
We spent one week in July/August two adults one kid. The beach is amazing. We had some problems in the thematic restaurants, specially at the italian restaurant. Very nice view from the beach buffet. Staff very friendly and willing to help but I was disappointed to see them waiting to be tipped every time we asked for something. Another negative point was that free Wifi is only available in the lobby, one hour a day and slow or it did not work at all. Animation teams very enthusiastic. However... Read more
from Greater Johannesburg, South Africa
Submitted on 16-10-2016
The staff is horrible, i've asked for a coffee before starting to eat breakfast.. i finished breakfast and still no coffee! They didn't even apologize. I've booked 2 restaurants and the lady booked the reservations for the days the restaurants were closed. The reception lady still tried to help us but we were leaving the next day. Some food from the buffet was off and the sheets had wholes on it!! Not coming back..
from Santo Domingo, Dominican Republic
Submitted on 17-10-2016
We stayed 3 nights 4 days and everything was excellent, the attentions of the staff is awesome, and the hotel facilities is beautiful, good restaurants, especially the Orchid restaurant is French. We love this hotel
from Ottawa, Canada
Submitted on 18-10-2016
Nice place to relax , very nice beaches , food good seen better, staff is ok when you gives tips but after all seen better for a 4 star .spa is nice , and the accomodation is good , they need to replace there A/C.