from Ruxton, Maryland
Submitted on 05-09-2016
This was our first visit to the Dominican Republic, and it will not be our last! We researched luxury 4/5-star resorts and discovered The Westin Punta Cana, located in a beautiful, upscale, private, gated community. We travel with our children, but avoid the large, over crowded, family-focus type hotels. We always find plenty to do with the kids while avoiding such resorts. Do not get me wrong, this is definitely a family/kid friendly resort with a kids club etc., but it is not overwhelmed w...
This was our first visit to the Dominican Republic, and it will not be our last! We researched luxury 4/5-star resorts and discovered The Westin Punta Cana, located in a beautiful, upscale, private, gated community. We travel with our children, but avoid the large, over crowded, family-focus type hotels. We always find plenty to do with the kids while avoiding such resorts. Do not get me wrong, this is definitely a family/kid friendly resort with a kids club etc., but it is not overwhelmed with brightly colored kid apparatus, buffet lines, characters luring people/kids to organized activities, etc. The Westin PC is subdued. It allows for more of the focus to be on the beautiful location while providing just the perfect amount of fun for the kids. If you are looking for a party atmosphere with conga lines, bubble parties, and all you can eat/drink, this is not the place.
The location is perfect with easy access to activities within the PC Resort and Club gates- Jump on the free shuttle or rent a golf cart to explore the deserted beaches, eat at one of the 5 restaurants, play golf, enjoy a day at the spa or check out the natural springs (wear a bathing suit). For ease, most of the activities within the PC Resort and Club may be charged to your room. Water sports are available within a 5 min walk up the beach. If you want to embark on more excursions, there is a tour company conveniently located in the lobby.
The food at The Westin is good, but there are only 2 restaurants at this hotel. We had breakfast either on our terrace or at the beach front restaurant. This was perfect and allowed for more time on the beach or by the pool. We did enjoy a couple of dinners on site, but also dined around within the gates for a more expansive offering- Be sure to make reservations!
This is an updated, modern, clean lined resort. The pictures on line do NOT do this place justice as some of the pictures make it appear dated. The "U" shape of the hotel allows for all of the rooms to have ocean views with a few ocean front. Both the rooms and bathrooms are large, clean and also modern. The location is also nice due to the constant breeze. You never feel sticky-hot, even on humid days. The private beach is gorgeous. Yes, there is seaweed, but it is not bad and it's removed often by the staff. Regardless, simply step over it to enter the beautiful, calm, blue waters. The pool is clean and large. It does not feel over crowded; probably due to the large deck. Though it could use some more pool chairs!
The service throughout the Westin was excellent! From the front desk, to the pool or beach side servers, the entire staff was friendly, fun, and made it a point to learn your name....an impressive touch! We had some specific requests and they were more than accommodating. Additionally, we celebrated my daughters birthday and they went above and beyond to make her feel special.
I have only 2 minor complaints: The language barrier, posed some issues. Thankfully, my kids know Spanish- this was extremely helpful!
The second complaint- Locals artists were permitted to set up tables to sell their goods. The tables were strategically placed right outside of the restaurant, bar and at the beach entrance. Basically, interaction with the sellers/artists was almost unavoidable. I am all for supporting local artists, but these tables should definitely be relocated elsewhere on the property. I do not like or appreciate this pressure and I know that other guests also felt uncomfortable each time they passed by for the beach, pool, bar or restaurant.
Overall, this is an amazing property with impeccable service. The Westin PC Resort and Club exceeded our expectations and gave my family the perfect vacation!