Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

TODAY: 10% Off Hotel or $100 Off Pkg

The Royal Suites Turquesa by Palladium - All-Adult All-Inclusive

Punta Cana, Dominican Republic (PUJ)

Room rates from:
$239 $142
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,429 $1,309
Per Guest for 5 Nights
Based on 5196 reviews
A Luxurious Adults resort within the Palladium complex.
Style: Luxury all-inclusive resort designed for adult travellers.
Room & Rates
Royal  Junior Suite Deluxe  - All-Inclusive - The Royal Suites Turquesa by Palladium - All-Adult All-Inclusive - 1

Royal Junior Suite Deluxe - All-Inclusive

Starting from
$239 $142
Per Adult Nightly
Room Amenities:
  • Large and elegantly decorated room with charming furniture and furbished terrace or balcony  (with table and chairs)
  • Adjustable AC
  • Butler service
  • Comfortable large King size bed or 2 queen beds, memory foam mattress that remembers the shape of your body for the best rest
  • In room living room with double sofa bed and table and chairs
  • DVD player movies in the lobby
  • Large flat screen cable TV
  • Free WIFI in lobby and room
  • In-room digital safe
  • Iron and ironing board
  • Coffee and tea facilities included
  • Minibar refilled daily
  • Pillow menu
  • MP3 radio and clock station
  • Sliding door to terrace or balcony
  • Complimentary 24h room service
  • Bathroom with shower and in-room jetted bathtub close to bed
  • Bathrobes and slippers for in-room use
  • Bathroom amenities
  • Hairdryer
  • Make-up mirror
  • Wine cellar (surcharge). Maximum Occupancy 3 adults.

All Inclusive Details:

  • 24 Hour All-Inclusive. 6 buffet restaurants, 9 a la carte theme restaurants for dinner, 19 bars
  • 24 hour snacks.
  • Private transportation throughout the Complex
  • WIFI in rooms and lobby
  • Spa wet area
  • Exclusive pool for Royal guests, and other 4 in the complex
  • VIP area with waiter service on the complex private white sand beach
  • Priority to book dinners at the a la carte theme restaurants
  • Buffet or a la carte breakfast, lunch and dinner at The Royal Gourmet or Le Chanterelle, private restaurants just for Royal guests
  • Butler service
  • Unlimited domestic and select international drinks in some bars.
  • House wine served with lunch and dinner.
  • In-room minibar stocked with water, soft drinks and beer  restocked daily.
  • Non motorized water sports including windsurfing, scuba demonstration in pool, kayaking and catamarans.
  • Daytime tennis and use of fitness facilities at the sport center.
  • Daily activities and nightly entertainment.
  • Free admission to the disco, drinks included.
  • Guests have access to all the facilities at the Grand Palladium Palace Resort Spa and Casino, Grand Palladium Bavaro and Grand Palladium Punta Cana Resort and Spa.

         All current hotel taxes, service charges and gratuities.

Hide room details
Royal Junior Suite - All-Inclusive - The Royal Suites Turquesa by Palladium - All-Adult All-Inclusive - 2

Royal Junior Suite - All-Inclusive

Starting from
$259 $153
Per Adult Nightly
Room Amenities:
  • Large and elegantly decorated room with charming furniture and furbished terrace or balcony  (with table and chairs)
  • Adjustable AC
  • Butler service
  • Comfortable large King size bed or 2 queen beds, memory foam mattress that remembers the shape of your body for the best rest
  • In room living room with double sofa bed and table and chairs
  • DVD player movies in the lobby
  • Large flat screen cable TV
  • Free WIFI in lobby and room
  • In-room digital safe
  • Iron and ironing board
  • Coffee and tea facilities included
  • Minibar refilled daily
  • Pillow menu
  • MP3 radio and clock station
  • Sliding door to terrace or balcony
  • Complimentary 24h room service
  • Bathroom with shower and in-room jetted bathtub close to bed
  • Bathrobes and slippers for in-room use
  • Bathroom amenities
  • Hairdryer
  • Make-up mirror
  • Wine cellar (surcharge). Maximum Occupancy 3 adults.

All Inclusive Details:

  • 24 Hour All-Inclusive. 6 buffet restaurants, 9 a la carte theme restaurants for dinner, 19 bars
  • 24 hour snacks.
  • Private transportation throughout the Complex
  • WIFI in rooms and lobby
  • Spa wet area
  • Exclusive pool for Royal guests, and other 4 in the complex
  • VIP area with waiter service on the complex private white sand beach
  • Priority to book dinners at the a la carte theme restaurants
  • Buffet or a la carte breakfast, lunch and dinner at The Royal Gourmet or Le Chanterelle, private restaurants just for Royal guests
  • Butler service
  • Unlimited domestic and select international drinks in some bars.
  • House wine served with lunch and dinner.
  • In-room minibar stocked with water, soft drinks and beer  restocked daily.
  • Non motorized water sports including windsurfing, scuba demonstration in pool, kayaking and catamarans.
  • Daytime tennis and use of fitness facilities at the sport center.
  • Daily activities and nightly entertainment.
  • Free admission to the disco, drinks included.
  • Guests have access to all the facilities at the Grand Palladium Palace Resort Spa and Casino, Grand Palladium Bavaro and Grand Palladium Punta Cana Resort and Spa.

         All current hotel taxes, service charges and gratuities.

Hide room details
Royal Junior Suite Deluxe Swim Up - All-Inclusive - The Royal Suites Turquesa by Palladium - All-Adult All-Inclusive - 3

Royal Junior Suite Deluxe Swim Up - All-Inclusive

Starting from
$259 $168
Per Adult Nightly
Room Amenities:
  • Large and elegantly decorated room with charming furniture and furbished terrace or balcony  (with table and chairs)
  • Adjustable AC
  • Swim up access to main pool
  • Butler service
  • Comfortable large King size bed or 2 queen beds, memory foam mattress that remembers the shape of your body for the best rest
  • In room living room with double sofa bed and table and chairs
  • DVD player movies in the lobby
  • Large flat screen cable TV
  • Free WIFI in lobby and room
  • In-room digital safe
  • Iron and ironing board
  • Coffee and tea facilities included
  • Minibar refilled daily
  • Pillow menu
  • MP3 radio and clock station
  • Sliding door to terrace or balcony
  • Complimentary 24h room service
  • Bathroom with shower and in-room jetted bathtub close to bed
  • Bathrobes and slippers for in-room use
  • Bathroom amenities
  • Hairdryer
  • Make-up mirror
  • Wine cellar (surcharge). Maximum Occupancy 3 adults.

All Inclusive Details:

  • 24 Hour All-Inclusive. 6 buffet restaurants, 9 a la carte theme restaurants for dinner, 19 bars
  • 24 hour snacks.
  • Private transportation throughout the Complex
  • WIFI in rooms and lobby
  • Spa wet area
  • Exclusive pool for Royal guests, and other 4 in the complex
  • VIP area with waiter service on the complex private white sand beach
  • Priority to book dinners at the a la carte theme restaurants
  • Buffet or a la carte breakfast, lunch and dinner at The Royal Gourmet or Le Chanterelle, private restaurants just for Royal guests
  • Butler service
  • Unlimited domestic and select international drinks in some bars.
  • House wine served with lunch and dinner.
  • In-room minibar stocked with water, soft drinks and beer  restocked daily.
  • Non motorized water sports including windsurfing, scuba demonstration in pool, kayaking and catamarans.
  • Daytime tennis and use of fitness facilities at the sport center.
  • Daily activities and nightly entertainment.
  • Free admission to the disco, drinks included.
  • Guests have access to all the facilities at the Grand Palladium Palace Resort Spa and Casino, Grand Palladium Bavaro and Grand Palladium Punta Cana Resort and Spa.

         All current hotel taxes, service charges and gratuities.

Hide room details
The Royal Suites Turquesa by Palladium - All-Adult All-Inclusive
El Cortecito, Playas De Bavaro, Punta Cana, DR Dominican Republic NONE

Location

The Royal Suites Turquesa is only 30 minutes far from Punta Cana International airport and 90 minutes far from La Romana Airport.

Why Stay Here

  • All-Adult Resort
  • Luxurious Boutique service
  • 2 Restaurants exclusive to guests of the resort + 8 in the Palladium Punta Cana resort complex
  • 5 Buffet Restaurants
  • 4 Bars exclusively for Royal Suites guests + 19 in the complex
  • Private beach section with wait service.
  • Luxury Rooms
  • Butler Service
  • FREE Wifi

Resort Details

The Royal Suites Turquesa is the flagship of luxury and comfort in the Palladium Resort complex in Punta Cana.

The beautiful rooms with all the modern amenities, the specialized service, exclusive areas for guests of the resort and V.I.P. feel of every guest make it the upscale choice in Punta Cana.

Guests at The Royal Suites Turquesa by Palladium have access to all the bars and restaurants of the complex, providing an immense variety of food and beverage options for all.

You can get pampered at the private beach section with wait service, or enjoy the world class spa.

Entertainment is also a priority at the complex and the casino, sports bar and night club provide you with a wide range of options.

All-Inclusive Details

  • 24 Hour All-Inclusive. 6 buffet restaurants, 9 a la carte theme restaurants for dinner, 19 bars
  • 24 hour snacks.
  • Private transportation throughout the Complex
  • WIFI in rooms and lobby
  • Spa wet area
  • Exclusive pool for Royal guests, and other 4 in the complex
  • VIP area with waiter service on the complex private white sand beach
  • Priority to book dinners at the a la carte theme restaurants
  • Buffet or a la carte breakfast, lunch and dinner at The Royal Gourmet or Le Chanterelle, private restaurants just for Royal guests
  • Butler service
  • Unlimited domestic and select international drinks in some bars.
  • House wine served with lunch and dinner.
  • In-room minibar stocked with water, soft drinks and beer  restocked daily.
  • Non motorized water sports including windsurfing, scuba demonstration in pool, kayaking and catamarans.
  • Daytime tennis and use of fitness facilities at the sport center.
  • Daily activities and nightly entertainment.
  • Free admission to the disco, drinks included.
  • Guests have access to all the facilities at the Grand Palladium Palace Resort Spa and Casino, Grand Palladium Bavaro and Grand Palladium Punta Cana Resort and Spa.

         All current hotel taxes, service charges and gratuities.

Accommodation Details

The rooms at Royal Suites Turquesa by Palladium are extremely luxurious, feature all the modern amenities and will make you feel welcome and comfortable during your stay.

Restaurants, Lounges & Bars

A wide range of exclusive restaurant offers Spanish, Tex mex, Japanese, Teppanyaki, Mediterranean, Brazilian, Italian Trattoria, and steak house with no limits. The resort also offers a private a la carte restaurant serving French cuisine, 5 buffet restaurants and free 24 hour room service.

Pools & Spas

A full service spa offers Sauna, steam bath, Jacuzzis, Turkish bath and relaxing jets with free access. Product and other services fees apply

Weddings

HONEYMOON OFFER: Complimentary gifts in room upon arrival, room upgrade, upon request and subject to availability, king size bed and late check out, subject to availability, and invitation to a romantic a la carte dinner exclusive for honeymoon couples. Honeymooners to be identified on rooming lists and vouchers. Maximum two months from date of marriage, certificate to be presented at check-in.

Entertainment & Activities

 This luxury property is located on the white sand of Bavaro beach, with coral reefs lying just offshore. Enjoy the facilities of all 4 hotels in the complex, having the exclusivity of the private The Royal Suites Turquesa, to which guests accommodated in other hotels of the complex are not allowed to enter.

  • Great hotel for honeymooners, couples or friends who want exclusivity.
  • It features butler service
  • VIP exclusive area with waiter service at the private beach
  • Private transport throughout the complex
  • Free WIFI in lobby and rooms
  • Exclusive and private pool just for adults
  • Free 24h room service with pass through windows
  • Free access to gym
  • snorkel and scuba diving fees apply

AMENITIES:
  • 24-Hour Front Desk
  • All-Adults
  • All-Inclusive
  • Barber Shop
  • Beachfront
  • Beauty Shop/Salon
  • Car Rental Desk
  • Casino
  • Conference Rooms
  • Currency Exchange
  • Fitness Facility
  • Free Parking
  • Game Room
  • Gift Shop on Property
  • Golf (nearby)
  • Guest Activity Desk
  • Medical Services
  • Multilingual Staff
  • Night Club
  • Non-Motorized Water Sports
  • Restaurant
  • Shopping
  • Spa Services
  • Stay at 1-Play at 3
  • Sundry Shop
  • Swim-Up Bar
  • Tennis Courts
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 5196 reviews
from Baltimore, Maryland, United States
Submitted on 23-05-2016
We returned to the Royal Suites Turquesa after having stayed there the year before and we had another great time! Pros, first, we arrived earlier than standard check-in and were immediately accommodated. We were given the requested building when making our original reservation and were able to access it well before the 3pm check-in. Second, the staff at Royal Suites are excellent and always willing to help. We didn't have any issues, however, when we requested a taxi to explore off propert... Read more
from
Submitted on 23-05-2016
Stayed in the 5200 block. Great location near the pool and beach. Not as close to restaurants, but OK for a short walk or golf cart ride. Food was below average. Wide variety plus free room service, yet nothing was great. Sumptouri was the best. Bohio is best for lunch. Most of the staff at the restaurants were not friendly. There was a wide variety of alcohol and bar staff was the best. Do not leave valuables out. We had a few things taken. Beach was the highlight, gorgeous turquoise waters w... Read more
from Canada
Submitted on 24-05-2016
This was my wife's first trip to the Dominican Republic and she loved it, my second time here and was better then the first. She got a nice surprise for her birthday from the staff are butler Gerson which was very nice, it really made my wife's day. Both are butlers Gerson and Praxedes were great and they really made the trip that much better. Would highly recommend The Royal Suites Turquesa to anyone.
from
Submitted on 24-05-2016
We are still here at the Royal Suites Turquesa, building 54. Our butler Carlos is very nice and accomodating. The beach is awesome, very clean, and so are the Pools. Definitely get a swim up pool room, specially to cool off in the afternoon after a day out in the sun. Highly recommend the Solomillo de Buey at Sumptuori restaurant. Rooms have a nice size and everything works great, nice AC too. And my favorite is room service, gets promptly to your room and everything is delicious! We'll be back ... Read more
from
Submitted on 25-05-2016
We stayed at the Royal suites turquesa...adults only side. Booked with agent thru funjet. Once we landed it was a little hard finding the funjet rep to get to our resort but we just asked and they pointed us in the right direction. When we got to Turquesa I was surprised the lobby wasn't bigger and more flashy since it was an adults side...but still did the job. The grand palladium lobby was huge and gorgeous... but this is also one of the kids included part of resort. There is 3 resorts in ... Read more
from
Submitted on 05-06-2016
We checked in on the evening of June 1, into the Presidential Suite and Melky was our Butler. It was a beautiful two story hotel room, but they were having trouble with the upstairs air conditioning unit. We wanted to change rooms. Melky resolved the issue and she put us in the honeymoon suite and it was just as pretty. Melky helped us in setting up our reservations and was always aroubd if we needed something. She made us fill at home. The hotel compensated us and credited back the differ... Read more
from Atlanta
Submitted on 05-06-2016
This is my 2nd visit to Turquesa and although I had a wonderful first visit I must confess this last visit gave me a different perspective. I believe my initial positive experience last year may have influenced my decision to return. Although I continue to receive stellar service from resort employees Melky, Tomas, Eudie, Wilner, Gaudy and tour operator Paul Bargain; I did notice a slight decline in overall service. To be fair, the resort was undergoing a small renovation and the inconsistenc... Read more
from
Submitted on 05-06-2016
This was a very relaxing vacation. The staff was great and very polite. The Food was excellent. We Would definitely visit again. Our butler was also very good and helped out with everything making our trip very easy. I recommend anyone looking to visit the DR to come to the Grand Palladium.
from
Submitted on 05-06-2016
King Kong amazing Butler, every-time I requested help he was available and got all that I needed within reasonable time. He recommended and help reserve for 3 restaurants I wanted to include in my visit. The beach area was beautiful and the pool was very relaxing hoping to come back soon. The buffet was delicious especially the churros at breakfast. The bloody Mary's were Delish! Will be back in January 2017!
from
Submitted on 05-06-2016
We had a great time at the Royal Suites. The best was King Kong. He's a butler/dancer. He helped us out a few times. He always had a big smile on his face and always willing to help. He went out of his way to make sure we had fun. All the food was great. They also keep the place very clean. They are expanding the resort so construction is on going but they keep it as quiet as possible so not to interrupt your peace.
from
Submitted on 15-06-2016
I will tell you the truth I read a lot of the reviews before coming here and was a tad bit skeptical, boy was I wrong. This place is wonderful!!! We came here for our first real vacation as a couple. The staff here are amazing from our butler to the staff all around. We had a problem with our swim up room and we were immediately moved to another swim up without a second thought. We planned some day trips and got to see some of the sights around Punta Cana. Definitely if you are going to come... Read more
from Gulf Shores, Alabama
Submitted on 18-06-2016
. Clean and well managed. Loved our swim-up with large patio leading to wonderful pool. Angel, our butler was great as was our housekeeper, Marisol. A big 5 Stars to these two. No problems with Turquesa Restaurants. Room service arrived fast and warm. The beach is as beautiful as you can imagine. Keep us the great work Turquesa, canÔ??t wait to return.
from Saint Louis, Missouri
Submitted on 19-06-2016
This was an all inclusive resort with beautifully maintained grounds! We stayed at the adults only Turquesa area which we found to be a good choice for peace and quiet. Our upgraded room was large and very clean. The resort appears to be a little older with construction everywhere. The rooms do need updating as there are not enough outlets for electronics and they are only 110v. Some of our other family members stayed in other parts of the resort with their kids and complained about poor A/C in ... Read more
from
Submitted on 20-06-2016
The hotel was very good. The People are friendly. Very good location near the beach. The all in service is very good. The theme restaurant like mexican we didn't like. The staff from the lobby bar are very friendly.
from Spain
Submitted on 21-06-2016
Just came back from a week holiday in this hotel! We really had a relaxing break and a very nice ocean view. When we arrived we had an issue at reception but everything was fixed inmediately. The room we were was amazing, modern, very big and we had included in the room branded vodka, rum and other liquor (don't remember the name). Cleaning was very good. I found some 'no major' issues, but they were a bit annoying: 1. Resort is pretty big (as usual in DR) and The Royal Suites are the last h... Read more
from Louisville, Kentucky
Submitted on 28-06-2016
It was probably the worst vacation we have had in several years. The people at the Resort were not friendly at all, and we never saw our Butler twice the whole week and one time they had to call him. We did not know what was going on because he was never there. The food was good, the beach was nice, and the grounds were nice. I would not go again.
from
Submitted on 29-06-2016
Pros: The rooms are beautiful, very clean and very specious. We didn't use the jecuzzi tub although it was large. The hotel is kept up.every day. Everyday everyone that works there is cleaning and they also clean the beach. The drinks were strong and good. The beach is beautiful. The food is ok but you can never expect much from a AI. There is buggys that take you throughout the entire resort. Pools and bars are open until 12am.others close at 6pm. There is an all adult "secret pool" must visit... Read more
from New York City, New York
Submitted on 30-06-2016
I'm actually writing this review from my guest room (yay, wifi finally works again!) because I'm SO frustrated with this place I want to write it before I forget anything. There are a few positives. The beach is beautiful, minibar comes with full alcohol bottles, there are several decent pools, and most of the employees we experienced were kind and helpful -- others were only nice if you tipped and another couple explained that their butler mentioned it's because they only get paid a few hundre... Read more
from
Submitted on 02-07-2016
The moment went stepped onto the resort, we were greeted at the Member Travel Center by Pilar. She explained all the amenities and features of the resort and gave us a coupon book for stay. Despite our room not being ready when we arrived, we were brought to lunch. The grounds are well kept and our driver, Obondi was so helpful. Through our 5 day stay, we met several nice couples and staff. Iris and the other staff members at the Member lounge was so sweet and kept the drinks coming! We were abl... Read more
from San Angelo, Texas, United States
Submitted on 02-07-2016
Leaving today and am so sad. We stayed for 7 days and went with 2 other couples. Me and my wife never had issue with room but 1 of the other couples did and it took awhile to resolve so not great. Food was ok, you won't go hungry, but don't expect 5 star food. The best thing about resort was the beach and the service we received from all the waiters, bartenders and our maid. She cleaned our room everyday and we never had issue with not getting towels or fridge getting stocked, she was awesome. A... Read more
from Ballwin, Missouri
Submitted on 05-07-2016
We stayed at the Royal Suites Turquesa- Palladium the week of June 12, 2016. We booked the swim up room and absolutely loved it! It was only $100 more in total (not per night) and well worth it. You step out of your room onto a porch with side walls so you have some privacy. Then from your porch you step directly into your pool! Our room was in a section that had 4 rooms connected to one pool. Our daughters had the room next to ours but the other neighbors did not swim much so it was like having... Read more
from Ohio
Submitted on 09-07-2016
We paid a lot for this vacation and didn't get the value we expected. POSITIVES Grounds were well maintained Nice beach The French restaurant and the Gourmet were good but the the rest were poor The 2 steak houses (Brazilian & traditional) were OK NEGATIVES Food - We went to the mexican and ordered fajitas. Not only did they taste bad but my sister asked for sour cream and in turn she got a bottle of ketchup and Chinese sweet and source sauce. Funny but really???? - Everyone we talked to sa... Read more
from
Submitted on 09-07-2016
Resort is fantastic, restaurants were great, service was very good specially the restaurant gourmet chanterelle all the staff really friendly special ynando kind Kong very helpfull and very kind the maid service wonderful the resort provide transportation for all the restaurant we really enjoyed this resort and we also enyed kingkong dance we will be back soon
from
Submitted on 09-07-2016
We've had the best holiday and anniversary anyone could ask for. The staff food and accommodations were tremendous. When you're in the reception ask for King Kong the most wonderful guy you'll meet and a tremendous dancer. You'll not be disappointed with this holiday. Ask for the King Kong dance when you first arrive. Not to mention the gardens were top class. We are going back for sure. Craig Xo
from Pittsburgh, Pennsylvania
Submitted on 09-07-2016
I stayed for 3 nights at the end of May along with my sister in law. We had a swim up room, which in many ways pretty cool, in others not so much. I felt the room itself was pretty nice, very nice in many respects. And it was cool having the swim up room. But it also felt very quiet and very desolate, and when you're sitting out there your "view" was starting straight across at the other building/terraces. It was so quiet that it felt deserted. We did occasionally see our neighbor who was t... Read more
from
Submitted on 09-07-2016
It is a very nice resort people are very helpful and friendly especially our butler Arsenio. Anything that we needed he was there to help us. If you visit this resort make sure to ask for Arsenio. The beaches were very nice has multiple pools that you can visit including an adult pool that closes at 12 midnight every night. Plenty of restaurants to attend from different parts of the world such as Japanese, Spanish, American etc.
from
Submitted on 12-07-2016
I had a wonderful experience at Royal Suites with friends. Food was good and our butler Praxedes was wonderful. He was willing to help in anyway possible!swim out was a good way to cool off and a wonderful way to relax. We also went on the quad excursion and it was fun. ­???­???
from Dothan, Alabama
Submitted on 12-07-2016
Our butler Paxedes was the best ever, he went above and beyond to make our trip great. Had a couple hiccups but in the end had a great time. Brazilian and Steakhouse was favored restaurants. Swim out room was the way to go, own private entrance into the pool was great, do recommend. Thx Praxedes!!!! Handsome and great!!!!
from Rockledge, Florida
Submitted on 12-07-2016
Unfortunately the food was terrible. I am not a picky or yuppy person. I read some reviews about bad food and I thought that the people that wrote them were probably just pretentious people and that I eat pizza twice per week so it will probably not be bad at all. I was wrong. My girlfriend called it inedible... We called room service a couple of times with no answer. Sometimes we called and got service, it was hit or miss... The staff were mostly friendly. They got friendlier after we attempted... Read more
from
Submitted on 12-07-2016
Something told me that I settled on my honeymoon selection when my wife and I first booked through Cheap Caribbean, especially since I ended up finding better deals after I booked and it was too late to cancel my trip (not to mention that a far less expensive option was available through Groupon for this resort). But, being the optimist that I am, I wasn't going to go into my honeymoon with a bad attitude. Unfortunately, I kind left with one for a variety of reasons Service here was average at ... Read more
from Mystic, Connecticut
Submitted on 12-07-2016
I have to write this review before I get wrapped up in my life and work again and forget. If for no other reason that others visiting might have a better experience. I have to mention that I have been to this resort several times and what keeps me coming back besides the obvious( beach and weather ) is the AMAZING people they have working. I cant believe these people remember my wife and I. Everyone is so eager to make you happy. They kept saying "your on vacation just enjoy. I will take care o... Read more
from South America
Submitted on 14-07-2016
I stayed for a few days at the Royal Turquesa on the last week of June, and here's my experience overall ROOM We booked a Royal Junior Suite, and we got one on a 3rd floor (building was #50). The room was amazing! It was really big, and super clean. It had this great balcony where you can see the pool and the beach. The only downside is that the A/C was not cooling the room properly sometimes, but we were having such a good time I never got around to report it to the main desk. There's constru... Read more
from Irvine, United Kingdom
Submitted on 14-07-2016
Just back from a two week stay at the Royal Suites for a friend's wedding. Rooms, pools, beach and bars were gorgeous. Some staff a bit crabby sometimes but was a minority. French restaurant was by far our favourite for eating in. Also LOVED listening to Julio play the sax in the Royal Lobby at night! Talented guy! All in a super holiday!
from
Submitted on 15-07-2016
Karini was an amazing butler. She was very helpful. Melky was also an amazing concierge. Whey one was very helpful and nice. Restaurants were amazing. Will definitely be visiting again in the near future. Definitely a 5 star resort.
from Windermere, United Kingdom
Submitted on 16-07-2016
This place is truly wonderful. First off we took the taxi transfer option from the airport which was about 20mins. A good option that avoided the stop offs. When we got there we upgraded to a swim up room which was definitely worth while. This is the best hotel on the complex with areas exclusive to you. The restaurants are all good and you are free to go to any of them at any time. We loved the room service and the way it all works through the hatches as it removes the going to the door awkward... Read more
from South Carolina
Submitted on 16-07-2016
Our first visit to Punta Cana. We were originally in the Palladium Palace but asked for an upgrade since our son was going to propose to his girlfriend. At first they said it would cost $150 extra per night, we said no, but we got the the upgrade to Royal Suites anyway free of charge. Thank goodness! Royal Suites guests can make restaurant reservations whereas the other guests cannot. Book all dinner reservations your first day for your entire stay as they get full early. Your Butler will book t... Read more
from
Submitted on 19-07-2016
The landscaping is just perfect, there's loads of staff members tidying all day long. Regarding the dinner reservations, we got a table even when we were an hour late. worth a visit! The staff is doing their best even tho they dont really speak english and if you tip them few dollars you can notice an improvement!
from Pittsburgh
Submitted on 19-07-2016
We had a lovely room. Swim up suite was wonderful. Very clean in RST location. Never had issues with getting transportation throughout the resort. Pools were well maintained. Drinks were good. Butlers attentive. Food in RST section was good. As you visited other resort areas, Palace, Bavaro, Punta Cana things were definitely less appealing. By the time you're down to Punta Cana it smells bad, fronds are trashy and service does not exist. Food overall was good with exception of steakhou... Read more
from
Submitted on 20-07-2016
I had and awesome stay at the Royal Suites!!! Everyone was so pleasant and nice, Our room was spacious and clean. The food was good everywhere we went had a variety. King Kong was our Butler and he did a superb job. Whatever we needed he took care of it for us. So when choosing you stay stay at the Royal Suites and ask for King Kong he will do you right. King Kong don't forget anything and is the best Butler on the property.
from Ipswich, United Kingdom
Submitted on 20-07-2016
First let me say that we had a really good holiday even though I have scored this hotel so low. Unfortunately it could have been so much better. We are positive people and always look for the best but if you wanted to find fault it wouldn't be hard here. I have based my score on the fact that the Royal suites should have been amazing seeing as it's the highest level of the palladium resort here in Punta Cana and for what you pay for it and I was left a little disappointed. We were upgraded to a... Read more
from Kendall Park, New Jersey
Submitted on 21-07-2016
We return to Punta Cana for the 10th time and once again had a sensational time! We are treated like family here and the warmth of the staff is as warm as the sun! Thanks to Danny, Melkie, Arcenio, Carlos and King Kong for taking such good care of us! The food gets better each year and it is clear they all work to continually improve the facilities and amenities. We will be back again next year for sure!
from Waverly, Tennessee
Submitted on 23-07-2016
Ynando king kong is the best. He made our trip so pleasant. You have to see him dance. He was so entertaining. The food and drinks are very good. The rooms were clean. The pool is beautiful. The ocean is gorgeous. White sand and very clean. This was the best vacation we've ever taken. The hibachi grill was the best restaurant.
from
Submitted on 23-07-2016
Loved the service since my arrival. The staff was very welcoming especially ynando (King Kong). I highly recommend anyone to stay at the royal and see king Kong dance. It was very entertaining and funny. The resorts are all beautiful and very scenic. The beaches are all gorgeous and the water felt and looked great. I recommend to try all the food while you're here and to bring family and friends.
from Texas
Submitted on 23-07-2016
My husband and I took the time to read through many trip advisor reviews before choosing the Royal suites/DR for our vacation destination. The reviews were mixed with different levels of satisfaction/dissatisfaction. We didn't want to come with too much expectation but hoped the good would outweigh the bad. We are in our late 30's, married for 5 yrs. We do a lot of travel and I always like to read truly honest reviews as I find them helpful. Here is our honest review of our stay and I hope you f... Read more
from
Submitted on 24-07-2016
Enjoyed and loved the whole experience. The staff were wonderful especially Ynando aka King Kong. His dance show was a delight and entertaining. The resort was very epic and felt like we were living in paradise during our stay. I was very impressed with the service they provided I give the royal palladium a 5 star rating and recommend everyone to visit and share this wonderful experience and to also invite your family and friends.
from Greenville, South Carolina
Submitted on 24-07-2016
The hotel: the hotel was okay, it did smell like a wet dog when the doors opened. It took our friends room about 2 hours to be ready upon arrival. Other visitors were complaining about the same thing. The staff: We met this great driver by the name of Tomàs. If we happen to see Tomàs while out walking he would come and pick us up and take us where ever we needed to go. Wouldn't even allow us to carry our bags! He was great!! Also this lady name Milky, she was so nice and felt like family. I ... Read more
from Kumtich, Belgium
Submitted on 26-07-2016
Room is ok Good service also. And the food is top quality at the Gourmet and Chanterelle resto. In the evening you can spend a good time at the Kviar Casino, ask for Hanoy she will give good promotion.
from
Submitted on 26-07-2016
We had so much fun. King, our butler was the best. He made sure that we had everything that we needed and he entertained us as well. His Michael Jackson impersonation was the best. The rooms were clean and all the restaurants were excellent. I love that they had transportation and you could visit their other three resorts. I would recommend this resort to anyone. I plan to come back soon!
from Allentown, PA
Submitted on 26-07-2016
Fourth time here and service is at an all time low. Ordered room service two hours ago and nothing ever showed. Dinner service has been super slow an unorganized. Paradisus and Iberostar were much better. More money but service speaks for itself.
from Lake Park, Florida
Submitted on 27-07-2016
The butler Xnando "King Kong" was amazing. He made sure that we had everything that we needed. The food was great and there was several restaurants to chose from plus we had our own private restaurant. All the staff was friendly and accommodating. It is a five star resort and would be great for a wedding, honeymoon, family reunion etc. I plan to come back and would highly recommend this resort.
from Edmond, Oklahoma
Submitted on 27-07-2016
Our experience at Royal Suites was fantastic, if you consider the location and amenities. However, the food was possibly the worst food I have ever had. There are two exceptions - the Royal Gourmet and the Hibachi restaurant. Avoid all the others. Your stomach will thank me. If I were planning on coming back to the Dominican, I would choose a different location. If food isn't a concern for you, then the Palladium resort is a fine option. The beach, the views and services are top notch.
from
Submitted on 30-07-2016
Beautiful location and resort! Good food, great music, awesome activities! Scape park has the best activities, and the zip lining was life! Two issues: 1). Legs are sore from horseback riding and 2). Dayum mosquitoes! 14 bites, smh, even with repellant ­???­???­???
from Fort Mill, South Carolina
Submitted on 30-07-2016
My husband and I have just returned from a 6-night stay at this resort. Overall we were very pleased (we had a few issues with Vacation Express, who we booked the trip through, that stole some of our happy, but that has nothing to do with the resort itself). We selected this portion of the resort for it's 'adults only' policy, although most of the restaurants were combined with the other sections, so lots of kids there. The room was beautiful and well appointed, the grounds were lovely - lots... Read more
from Edmonton
Submitted on 03-08-2016
We stayed at The Royal Suites Turquesa in February 2016. Our transfer from the airport was quick and before we knew it we were sitting in the Travel Club reception with a drink in our hands. We stayed in a Royal swim up suite and I would highly recommend it if you are able. It was fantastic to take a swim first thing in the morning while waiting for room service! Our room was clean and everything we needed was given to us. We ate at the Royal Restaurants twice, and both time were very... Read more
from Pittsfield, New Hampshire
Submitted on 03-08-2016
My wife and I stayed here for a week in early July. Resort is about 25 mins from PUJ. Upon arrival, our room was not ready, so we were sent to one of the restaurants for some food. We traveled with another couple, and had requested room possibly next to each other. On arrival, they had us in separate buildings. After again asking for rooms together, they were able to accommodate us in building 56. We reserved a swim out room, and I would definitely recommend. It was very nice to have sm... Read more
from
Submitted on 03-08-2016
My girlfriend and I recently travelled to Punta Cana 07/27-08/01 and stayed at The Royal Suites Turquesa by Grand Palladium and I have to say for a first vacation IT WAS AMAZING. My girlfriend and I (who also leave a review) had possibly the best experience for our first time in Punta Cana. From the moment we stepped off the plane to the moment we left everything was just pure amazing. First off our original hotel was the Palace but somehow off of faith we got upgraded to The Royal Suites by Jes... Read more
from
Submitted on 04-08-2016
We arrived to our resort to find out we had been upgraded for free to the Royal Suites. This was awesome. We were greeted with drinks, and smiles. At Royal suites we had VIP service, and our own personal butler, Fausto was awesome! Would definitely come back here again, the beach was fabulous and the people are very hospitable.
from Deer Lake, Canada
Submitted on 04-08-2016
We enjoyed our stay. The hotel is beautiful the service is excellent. We enjoyed the pool, beach, entertainment and all the restaurants. There is a wide variety of food and we enjoyed it all. Thanks to Juan Pablo in the Royal Gourmet for making our 25th anniversary so special and thanks to King our butler for all his help. The service was fantastic and thanks to all. It was a great vacation and we look forward to coming back again.
from
Submitted on 05-08-2016
Went to celebrate my bday with friends and family.... This resort chain is definitely off the chain!! .. However some of the staff was unfriendly but that didn't make this trip epic! I will definitely recommend and looking into planning for this resort for next yr
from
Submitted on 06-08-2016
This was a wonderful place for a decent honeymoon, the beaches and gardens are wonderful and clean and the room service was very good. The only thing I wasn't impressed on was the options on alcoholics drinks they provided and the food was ok, not bad but just ok to get by. The best butler by far was a guy named King Kong­???
from
Submitted on 06-08-2016
We were greeted in the lobby by King Kong. He was fantastic. He helped us get to our room with our luggage. We saw him through out the resort daily. Check in was very smooth. The concerige helped us books all our reservations for the restaurants. Everything was great except a few things. The food is ok. The Japanese restaurant is the best on the resort. Room service was better than most of the restaurants. If your looking for a place with great food this is not it. There also isn't much nig... Read more
from
Submitted on 06-08-2016
First of all- I am in unfamiliar territory as I have never been disappointed in a vacation enough to write a negative review. We requested a swim up suite and did not receive one. The first suite we checked into, the air conditioning was not working. They then transferred us to a smaller room which was not a suite which we were paying for, we stayed for one night and it had a bad smell. The next day they found us a suite and transferred us again. The 3rd room was beautiful and the maid d... Read more
from Charlotte, North Carolina
Submitted on 10-08-2016
We arrived on 7/27 at RST for our fourth visit. We were greeted by Tomas who recognized us immediately. He is truly an ambassador of the resort! He loves his job, and it shows. He went out of his way to always wave, blow kisses, ask us if everything was to our satisfaction throughout our stay. What a nice man! We had requested a swim-up room in Bldg 55, and that's exactly what we got, but we then requested an upgrade to a cabana swim-up, and we got the perfect room (nominal extra cha... Read more
from Greenville, South Carolina
Submitted on 11-08-2016
Upon arriving the door to the room was broken, water was coming from the ceiling above toilet and beside jetted tub. They fixed. 48 hours went by food at restaurants, Buffett were beginning to make me sick. Blood sugars are not regulated and the language barrier no one is understandable. Understand me a little to know when I say my blood sugar is dropping. I'm doing my part help me! They send me a rotten banana. It was given to manager on duty. I want to SAY A HUGE THANK YOU TO THE STEAK HOUSE T... Read more
from Brooklyn, New York
Submitted on 11-08-2016
My friends and I stayed at the Royal Suites Turquesa and overall it was lovely. The Good: The staff were friendly, warm, and accommodating: from Geronimo and Ingrid at the check-in desk, the Butlers such as Gerson, Fausto, and Charli, to the waitresses and everybody else in between. This company is lucky to have a lovely group of people like them. My room was gorgeous with a swim up pool (only 1st floor rooms have this). The maid service was on point. The food was good in some restaurants and ... Read more
from
Submitted on 11-08-2016
The resort was beyond amazing, and beautiful. There's lots to do and many excursions offered. Reservations for dinner accommodations were really nice as well. I'd like to especially like to thank Praxedes and Rosalia for their amazing service and help throughout the entire trip. They really took care of us with everything from room service to making reservations and getting our stay planned the best, most efficient way. Thank you, Thank you Prax, Rosalia and Royal Suites!
from
Submitted on 11-08-2016
This hotel was awesome. This is definitely one to come back to. Great hospitality and very clean. We had a good butler Praxedes who assisted us with some of our needs. The island is like heaven. Wonderful tours with Nexus tours. We will be back.
from San Antonio, Texas
Submitted on 11-08-2016
This was our 3rd stay with Royal Suites by Palladium but the first time to this particular one in Punta Cana. We booked a swim-up suite and stayed July 30-Aug 6. We booked Dominican Plus to transport us from the airport to the resort. They were awesome. First impressions: the resort grounds are beautiful. The grounds are well kept, lots of palm trees everywhere, and overall really pretty. The check-in process was a bit disappointing. No one greeted us when we arrived. When someone final... Read more
from
Submitted on 11-08-2016
Awesome experience at the above Hotel. The rep from Expedia Erick Francois was wonderful and very very very Helpful. He was very honest with every excursion he chose for us and we were not at all disappointed. Because of him is why I will be booking thru Expedia again. And the the gentleman Santos Julian who is a worker at the Royal Turquesa and he was so kind to me and my wife. He treated us like family and really appreciate all that he did for us. He catered to us and always made sure we had t... Read more
from Annapolis, Maryland
Submitted on 12-08-2016
My husband and I just got back from our honeymoon and let tell you, we had absolutely AMAZING experience from start to finish. We decided to upgrade our room to the swim up suite and I was so happy we did. That section was super private and you literally walked right outside your door and the pool was right there. Directly across from the pool was a bar that opened at 9am. We aren't huge drinkers but ironically enough we couldn't stop throwing them back haha. The drinks were absolutely amazing- ... Read more
from Monmouth Junction, New Jersey
Submitted on 12-08-2016
Originally had reservations to stay @ Grand Palladium Palace but when we arrived early at 11:30am 8/3 check in the lovely receptionist Lisbeth offered upgrade to The Royal Suites. Initially upon arrival I was hoping to ask for a renovated room and was hopeful for early check in. She surpassed my expectations. Checking was smooth, room ready early and we stayed in building 51. We only ate at the Japanese (ala carte menu)Royal Gourmet and the Mexican restaurant- food 2-3stars. Dinner buffet at... Read more
from
Submitted on 13-08-2016
I tend to be a budget traveler, but for a little more i was able to book this. Wow this was the nicest place I've ever stayed. The room was fabulous. The all-inclusive really was. No limits on drinks, free room service, free wifi that seemed to reach everywhere on the grounds, and the adults only made for a relaxed atmosphere.
from
Submitted on 16-08-2016
Our vacation has been very excellent the butler service is really spectacular specially our butler service king Kong take care of us in every needs besides the foods are really deliciuos the gourmet restaurant very good recomended , the management idelin in royal is very helpful she is very profecional and really take care us for sure we will be back soon and don't forget King Kong dance you will have a lot of fun
from
Submitted on 16-08-2016
Ok. So I'll get right to it. 10 nights at Royal Suites, all adult section of a collection of a total of 4 resorts under Palladium umbrella. 1. Service - not all that great. Asked for various things - never got some, while repeatedly asking for others. If you don't speak Spanish - tough luck. It'll be a struggle to get anything right. Ordered room service every breakfast - out of 9 breakfasts - they got 0 right. Not sure if it's lack of English (but they did read the order back to me) or just c... Read more
from
Submitted on 17-08-2016
Great food. Many kinds of alcohol. Staff is really friendly and helpful. Explore the entire place when you get a first chance because its pretty big so you may get lost without a map. Very warm. Rooms are very nice and clean. Towels are abundant.
from
Submitted on 17-08-2016
We stayed in this hotel for 15 days, in room 5803. We have had an amazing holiday with some minor problems. Food: The food overall was just okay. We ate at the las torres buffet mostly for breakfast and lunch. There was a lot of variety, so I always found something to my taste. The restaurants were disappointing. We ate at almostly all of them, but the food was rarely good. They use a lot of soy sauce! This is of course my personal taste. I do have to say that I am a very difficult eater, but th... Read more
from Silver Spring
Submitted on 18-08-2016
I have a few vacations under my belt, but this was by far the best one ever! My boyfriend and I stayed from July 26th- August 1. We booked our trip through southwest airlines. I've stayed at Grand Palladium Resorts in Montego Bay, Jamaica. That stay was great as well. So I felt comfortable with booking a stay at GP Punta Cana. When we arrived, of course, they had a nice refreshing welcome drink (it's very hot and humid there in July). Check-in was easy. When it was my turn, I had informed the re... Read more
from Duluth, Georgia
Submitted on 08-09-2016
Service here was amazing as soon as you step out of the cab you are welcomed with hot towels and a glass of champagne. Check in was easy and quick. Abel was our butler. He was fantastic. Anything we needed for the room, he was there. Food was very different from america but thats to be expected. The service made up for every thing. Drinks being brought directly to you in the pool. Were sad to leave and will be back for sure. Praxedes was very helpful when checking out.
from
Submitted on 08-09-2016
We had a great time at the Royal Suites. The butlers Arcenio and Santo were so nice and helped us out at every need. The swim up pools were very clean and clear. We had a wedding on the beach and it was beautiful. They put a lot of effort in preparing our room every day, three times a day and went an extra mile on our wedding night. We would definitely return!
from Ingbirchworth
Submitted on 08-09-2016
Having experienced an excellent adults only holiday to DR a couple of years ago, we thought we would return, pay more and get something even better. We were sadly disappointed. We feel Thompsons misrepresented the accommodation. This is a massive resort of four hotels on the same complex and we did not understand this. Loads and loads of kids and lots of people who smoke and enjoy a drink. Even in the adults only, premier area there were large groups of single males, enjoying a drink, whic... Read more
from Oklahoma City, Oklahoma
Submitted on 09-09-2016
We decided to take our first trip to the Carribean. We chose the Royal Suites and it was perfect. We stayed in the Deluxe Jr Suites with swim up. Well worth the extra money. All-inclusive is exactly what it means asise from the extra stuff you want to do. It includes all alcohol and food. Tipping was a bit confusing at firat, but just tip anyone that you have 1 on one contact with. Also, make sure you bring 1 and 5 dollar bills. It is difficult for them to break anything larger. You will na... Read more
from Denver
Submitted on 09-09-2016
The overall fit and finish to this resort is very good. Upon check in we greeted with a friendly and knowledgeable staff. Our room( a swim up junior suite), was ready within an hour of arrival at the resort and was extremely well appointed. the butler staff in our building was very helpful and assisted us with several dinner reservations. There are two things to remember when visiting Dominican. One is that everything runs on "Island time". Two Spanish is the first language. If you at least mak... Read more
from New York City, New York
Submitted on 12-09-2016
My visit to Royal Suites Turquesa was beautiful, the service and the food was outstanding !!! Every part of this resort was like being in paradise !!! The beach was so beautiful clear blue water!!! The late night adult pool with swim up bar was awesome !!! There is a large variety of restaurants and places to eat !!! Along with all night room service included in your package !!! I stayed in room 5714 and there were no problems !!! I am definitely coming back !!! I give Angel Rodriquez a big shou... Read more
from
Submitted on 12-09-2016
I had such a great time here , the place is well taken care of ! The room and the staff are great ! Angel Rodriguez went above and beyond to make our stay comfortable ! I will return here soon and join the club ! The beaches pools and food are superb ! Will recommend this place to all my friends and family ! See you all soon ­??? Baya con dios amigos y amigas !!!
from
Submitted on 12-09-2016
Best vacation we ever have, beautiful gardens and hotel. The mayordomo angel rafael any thing we needed we only to open the mouth and it was there transportation was excellent food was delicious we didn't miss nothing the sad thing was to say good by to my friends they were like family to us there was 9 of us and every day was happiness for us. At the loby we met manuel excellent always trying to help us and at the le chanterelle,we have the best of time with the food.we every day have a place t... Read more
from Bedford, United Kingdom
Submitted on 12-09-2016
We have just returned from another great trip to the Royal Suites Turquesa in Punta Cana. The hotel is located on a fantastic white beech, it has a great team of dedicated staff who do all they can to make your holiday one to remember. The food choices are enough to suit all pallets and tastes. The all enclusive package is great value for monay and the swim up rooms are great! We have been going to this hotel now for arround 10 years, we had a few years where we tried other resorts, pound for p... Read more
from
Submitted on 13-09-2016
The Royal Suites Turquesa was a great hotel. The service was wonderful and the stay was very relaxing. I stayed in a swim up suite which was great. The staff were very helpful and provides excellent service for anything I needed. The food was outstanding every where including room service. There was one exception, the Mexican restaurant was not very good, but shouldn't bring the food quality overall down. The food was great. The beach access was great and the excursions were wonderful. The spa w... Read more
from
Submitted on 14-09-2016
Everything was wonderful the staff was EXCELLENT!!! The location was great close to the airport & the pool bar was great overall SUPER & Praxedes was AMAZINGLY WELCOMING!!! I recommend this to everyone
from
Submitted on 14-09-2016
Over all the experience was great. There are just a few things that could use some tweaking the food is kind of bland. There are no handy cap accomadations. There is a dress code for the men but not for the women. Service was great people are very friendly helpful accomadations are great we will come back again!
from Nuneaton Warwickshire
Submitted on 14-09-2016
Just returned from a fabulous two weeks at The Royal Suites Grand Palladium Punta Cana. We booked with Thomas Cook a signature holiday to Grand Palladium Punta Cana Resort & Spa. Upon researching a few weeks before flying noticed several negative reviews at the resort we were meant to stay at (service, food, noisy etc...) Concerned we contacted Thomas Cook but they were unable to assist. Contacted Grand Palladium directly. They were brilliant !!. Upon arrival we were upgraded to the Royal Suite... Read more
from Georgetown, Canada
Submitted on 14-09-2016
Still have yet to meet our butler. This is our fifth night. Half of the service staff seem to be disgruntled. The resort is absolutely beautiful with plenty to do and see. Room service is delish - lamb and rib house particularly. Lots of top brand liquor but no Bacardi which is very disappointing considering the $500 Sirenis resort even served Bacardi. They wouldn't serve me Brugal 15 at sports bar but no problem next door at disco. Casino is a dive. Needless to say we will be saving mone... Read more
from
Submitted on 16-09-2016
It was the best holiday ever. Grounds were well looked after and the locals care about the wildlife. Beautiful food and great choice of resturants. Royal gourmare is very tasty! Will come back in the future!
from Miami, Florida
Submitted on 18-09-2016
This place is fabulous, excellent services, great activities, beautiful pools and beach. My fianc├ę and me went for an aniversary and we had the best experience. This is the perfect place for a relaxing and high quality vacations. I would like to thanks Clara (bartender) ,Charlie (hostess) and the rest of the staff for they great job and attention.
from Weatherford, Texas
Submitted on 18-09-2016
This was our first time in the Dominican and everyone was awesome. We had a butler named Arcenio and he was extremely the best. Arcenio always went above and beyond to make sure we were satisfied. If you plan on making a trip please ask for him and you will be taken care of for sure. We did the tour Side by Side and that was awesome. Please tip even if it's only a dollar because we did and it goes a long way and they remember who you are. We would for sure go back to that place.
from Punta Cana, Dominican Republic
Submitted on 18-09-2016
Location very good, service very good, but there was so far every day a problem with the room !!! And we paid 4500Ô?Č for it ! Tomorrow is thank God the final day,we hope to never get back here ! All the rest was good but except the room !
from Houston, Texas
Submitted on 18-09-2016
My second visit to RD but my first solo was spectacular! I arrived to an upgrade on the adults only side in a suite and it only got better. 4 hotels and 15 restaurants, OMG! Adelita has great margaritas and mole' and be sure to try the grilled lobster at the Royal Gourmet. La Chanterelle's rack of lamb and creme brulee are awesome. The beaches were beautiful with plenty of sun and space. I have to mention the awesome staff: Lisbeth, Jovanny, Arcenio, Ingrid and shuttle driver Felix made me fee... Read more
from United States
Submitted on 20-09-2016
We enjoyed our stay at the Royal Suites Resort in Punta Cana. Upon our arrival we were granted in a very friendly and hospitable manner which continues during our stay. The staff made certain all our needs were met and our accommodations were clean and fresh everyday. Only complaint is the coupon booklet of $1250 was very limited in its use which was disappointing. Nevertheless, all in all a very enjoyable vacation with excellent inclusive meals and drinks.
from Frankenmuth, Michigan
Submitted on 21-09-2016
Best vacation ever! We planned this trip in just three weeks. My sister is sick and wanted a last family vacation and she wanted to return to the Royal Suites! The staff again was top class! Treated our entire group like family! We will return soon! Great food and classy staff. Tomas is my family!! He made a very special trip for all! Room was fantastic! Tomas we miss you! Felex also very wonderful and did anything to make us all happy! Everyone always treat us like family! Love the Royal suites... Read more
from Canton, Ohio
Submitted on 21-09-2016
We were treated truly like royalty. Everything was perfect. The service outstanding. Car service, spa, beach, shopping, all inclusive. I would def recommend staying here. Very amazing experience. Option of exertions were superb
from Cuyahoga Falls, Ohio, United States
Submitted on 21-09-2016
We greatly enjoyed our stay at the Royal Suites Turquesa! It was 10 days of sunny bliss! Our personal butlers were available to help us out with anything that we needed. Since we are a same sex couple (if you are offended feel free to stop reading), we did not mention it was our honeymoon when booking because we did not know how we would be treated. On the first day that we were there, I overheard a couple telling our butler Providencia that it was their honeymoon. I chimed in that it was our ho... Read more
from Chicago, Illinois
Submitted on 22-09-2016
Ok so a group of us booked the Grand Palladium Palace Resort Spa & Casino. The good news is we were upgraded to The Royal Suites. Awesome. The lobby was beautiful but the room I was booked into had no air(it was broken), no working phone and a fridge not stocked. While I complained to my "butler" two days in a row, it took me going to the front desk at midnight and saying "your fixing this tonight and I'm not moving until you do". I was finally moved into a new room (at midnight) with everythi... Read more
from Thibodaux, Louisiana
Submitted on 22-09-2016
My husband and I take one trip a year to celebrate 5 holidays in 3 months. By far this trip was the best. Had a cabana swim-up room. Great location and service throughout the resort. Great food and drinks 24/7. Quick room-service 24/7. Awesome staff from check in to check out. there for a week. wish we could have stayed longer. beautiful private beach.
from Dearborn, Michigan
Submitted on 25-09-2016
Service was good and staff were very welcoming and helpful! The stay here was comforting. The only issue was the room service taking too long. All staff were friendly and nice. We enjoyed our stay at the Royal Suites.
from
Submitted on 25-09-2016
Enjoyed my stay, staff is very poliet and attentive. Service at the bar is amazing, quick and delicious. Beach is beautiful, crystal clear water. Definitley look forward to returning and meeting great people like Jose Reyes.
from Apple Grove, West Virginia
Submitted on 25-09-2016
Resort was great service was great. Food was ok. Staff was very friendly and helpful. Japanese steak house was awesome!! Buffet by the beach was good for lunch. Loved our swim up room!! Will go back and take the family.
from
Submitted on 25-09-2016
We arrived after a long flight from UK via Paris. On arrival we were met by the lovely Ingrid who kindly upgraded us from royal swim up suite to a cabana swim up suite. This was a wonderful surprise and we loved our room. Our Butler Arcenio guided us to our room and gave us a crash course on the facilities as well as connecting our devices to the Internet. For breakfast we switched between las torres and royal gourmet and always found something we liked. I don't know why but eggs seem much tasti... Read more
from
Submitted on 26-09-2016
We spent a week at this outstanding place. We celebrated my birthday. The food is average to good. The service is excellent. The butler service is an outstanding perk. Our butler Arcenio was spectacular. He went out of his way to check in often assuring that everything was perfect! Highly recommend a visit to this wonderful place where they treat everyone like family!!!
from
Submitted on 30-09-2016
When arrived in Punta Cana had private transfer (20.00us) no waiting at airport-driver was friendly and took us to hotel. Check in was quick and brought to our room. Had the butler service included and room in Adult only section at Turquesa right next to the pool. Everyone was very friendly. Our pool bartender Delores was the best! Very friendly and attentive. Overall the staff is friendly and attentive.
from Pasadena, Maryland
Submitted on 01-10-2016
Swim up suites was wonderful . We had a wonderful experience & would highly recommend to others. The bartenders were great drinks were awesome went zip lining and swim with dolphins and had fun riding a atv to a natural pool
from
Submitted on 09-10-2016
The resort is very beautiful. grounds well kept. My cleaning lady was awesome. Everything was going well until sat. Paid 3500 for a week with private swim up. Came home from breakfast to a 400lb woman in a thong on my chair along with her friends who were not staying in our building. We chased them down to the other end. Complained to butler at desk who did nothing. For 4hrs this group of six partied yelled screamed all afternoon. No one ever came to check if they were staying there. On tuesday ... Read more
from Rockford, Illinois
Submitted on 09-10-2016
The staff, service, suites, and all of the activities that the resort has to offer were simply wonderful. This is a beautiful honeymoon for my wife and I and would highly recommend this to anyone wanting a slice of paradise!
from
Submitted on 10-10-2016
This is our 2nd time at royal suites and it did not fail our expectations. Quality cleanliness in rooms excellent food options with plenty of restaurant choices. Carlos and marina excellent bar staff in the royal suites lobby. We had a few different butlers and they all couldn't do enough for us..!!! We highly receommend staying here and we will definitely be back very soon. Well done everyone.
from Vancouver, Canada
Submitted on 10-10-2016
We had a great week. Was it perfect - no - but it was pretty good. The Royal Gourmet was our favorite restaurant when we last went - the food was very different this time around. The buffet in the Royal Gourmet was cold, and the entree I ordered also cold, and not very good. We gave it 2 tries, and gave up. That said - la chanterelle was really good - both the chateaubriand and the lamb was awesome. Breakfast in the main buffet was great, as was dinner. The steak restaurant was fine, ... Read more
from Pickering, Ontario, Canada
Submitted on 11-10-2016
We spent a week at the RST September 25 to October 2nd, the weather was outstanding and the resort met all of our expectations. We were located in room 5711 with a swim up, this is well worth the extra money. We ate at the Gourmet, Chantrelle, La Parilla and Las Torres. The food was good and there was always something even for the fussiest eaters. The staff are exceptional and we received outstanding service from Johan, Romanita in the Royal Gourmet and Francisco who assisted us during our dep... Read more
from Lebanon, Pennsylvania
Submitted on 14-10-2016
Our experience was nothing but smooth, relaxing, beautiful and high quality. We stayed 10 days in the Romance Swim Up Suite in 5301. Hospitality was beyond our expectations. Clean, luxurious accommodations. Charli our one Butler was awesome, friendly and attentive. The concierge services were wonderful, literally anything we needed was a phone call away. Romantic dinner on the beach was spectacular! Our service that night was beautiful and definitely worth the money. We had 2 separate couples sp... Read more
from Newark, United States
Submitted on 14-10-2016
Visited royal suites turquesa - palladium resort and spa for a well needed vacation; no regrets. Senora cedeno was very nice; senor King Kong was very friendly; Pilar was very professional. Drinks were made very well and were delicious. The theater shows - especially the international show was well choreographed followed by the 70's night at the disco. The members lounge was very accommodating and the party was great. We met other nice couples and had fun together. The adults only pool was very ... Read more
from
Submitted on 15-10-2016
Visited the Royal Suites Hotel from October 13th-16th. The hotel was very nice and perfect for a romantic getaway We had a partial ocean view and only a short distance from the beach and ocean. King Kong and Carlos Gonzalez were very attentive and helpful even providing one on one bachata lessons. A friend asked for the flowers off of the desk and they delivered them. The Rodizio and room service was good. Recommend visiting the resturants that require a reservation. Very beautiful place with f... Read more
from Memphis, Tennessee
Submitted on 15-10-2016
I really loved this resort. The rooms, the food, the services were great. King Kong and Carlos immediately took care of us from and helped us with transportation, fun , resort extras. King Kong and Carlos showed how bachata. Love them --Gave our visit a personal touch. King Kong dancing by the pool is something to see!!The food at the Resturants especially the Rodizio was fabulous . The spa massage was excellent also-- got a great deal. In all I really have enjoyed my stay here at Royal Su... Read more
from
Submitted on 16-10-2016
Very beautiful resort! King Kong. Is the best! Great food, great drinks, beautiful restaurants. white sandy beaches with wonderful staff. Amazing room with jacuzzi tub. Punta Cana is such a beautiful area.
from
Submitted on 17-10-2016
My wife and I went here for our honeymoon. We stayed for 5 nights. The facilities were wonderful! The staff is always friendly and helpful. King Kong of the Caribbean provided an entertaining dance poolside and also provided excellent customer service! The only complaint I have was the food. The gourmet buffet was inedible (food looked like it had been out for 2 days), the steakhouse was passable, the breakfast buffet was good. We paid $80 per person to go by bus, to boat, to Saona Island where ... Read more
from Highlands Ranch, Colorado
Submitted on 17-10-2016
I loved the room. The room was large and had lots of amenities. Great shower, big comfy bed, TV from around the world. The only negative about the room itself was that the tub took FOREVER to fill up. We had a swim out room. If you can splurge for it, I would highly recommend it. You get to meet your neighbors, and maybe make some friends. The pool was not super well kept- I stubbed my toe a couple of times on some loose tiles. We also had a bar right nearby, and the service was amazi... Read more
from Virginia
Submitted on 19-10-2016
Cons: Being approached, a number of times, to do the "Holiday Club" talk. Claudia was pushy with her sales approach on trips outside the resort. I felt like we wasted half a day fielding these kinds of requests. Next time my answer will be "Yes we've been to Palladium (or any other resort) before. The "Butler" service wasn't all that, we had a small issue in getting the bar fridge refilled with water our first day there. Bed was hard, but some people might like that, just wasn't for us. ... Read more
from Wheeling, WV
Submitted on 20-10-2016
This was our second visit to the Royal Suites Turquesa. We had a great time, but this experience was not quite as good as our first in 2012. Let me start off by saying that I try to be a very good international traveler. I get frustrated when Americans visit other countries, like the DR, and complain in the reviews that nobody speaks English. Of course they don't! This is their country and they speak Spanish, so do your best to learn a few phrases before you go. Be patient with them, because the... Read more
from
Submitted on 21-10-2016
The hotel and food was excellent enjoyed the pool and accommodations. We were upgraded to a better room because we booked online which was very nice. King Kong was pretty man inside and out. Customer enjoy King Kong dance.
from
Submitted on 21-10-2016
This was my first trip to the dominican republic with my partner. We had been to the caribbean before and absolutely loved it (Cuba)! This trip however, was disappointing in many ways. AIRPORT - After getting off the plane, we took the bus to the airport and were left to wander into passport control without any direction. We had to fill out a visa to enter the country. This wasn't managed at all and the visa paperwork was just left on a table where a free-for-all took place due to there being a... Read more
from
Submitted on 26-10-2016
We had the best time here at the hotel. Excellent food and the best staff. We had very nice rooms and always a full minibar. Thank you fore that. :) Thank YOU charli FOR everything. Cant wait to come back NexT year.
from
Submitted on 26-10-2016
WE had nice vacation everything was Great than you so much Charlie for take me like Princess the Food was good and the Room was Great very nice Hotel l come back nett yeah for sure WE l├Âve this Place than you for everything
from
Submitted on 26-10-2016
Felix was very helpful and friendly. He made me feel at Home. I would invite more of my family & friends. Room service was awesome. I love the pillow menu very eunique. I will be returning soon with more people.
from
Submitted on 26-10-2016
Charlie was an amazing butler. If you ask for anything no matter the time, they are on it 96% of the time. Food golore. The Mexican was a favorite. Beach temp now is perfect to me. Be specific with your room service order... ie if you want your bagel toasted.
from
Submitted on 26-10-2016
Treated like Royalty! Charli treated my sister and I like we special. Very important everything was good the food and services we gonna come back next year for sure thank you so much for everything l love this place
from Detroit, Michigan
Submitted on 28-10-2016
I just returned from a 5 day stay. It is a very nice resort. I love how the resort is set up that everything you could want is right inside the gate. Specialty restaurants, live music, disco, shows and the casino. You do have to do some walking to get to what you want but you can always grab a ride on the golf carts that the staff ride around on.The food was not always good. I was disappointed in the desserts. Some days we just wanted ice cream. While they do have a soft serve machine the only c... Read more
from Kansas City, Missouri
Submitted on 28-10-2016
We recently returned from a wonderful stay at The Royal Suites Turquesa, would we return? YES!!! The resort is beautiful, the staff very friendly, the rooms very nice, and the beach....WOW!! We have been back nearly a week now and I miss it terribly. We booked through Beach Bum Vacation (beachbumvacation.com) and Nikki was our personal Beach Bum agent, we have used them three times now and will continue to use them for future trips. Nikki is so professional, friendly, detailed, and prompt when... Read more
from
Submitted on 29-10-2016
Good food good drinks and good people. Can't wait to come back. Perfect honeymoon!!!!! Charlie the butler the best!!!! Beautiful beach the restaurants are all very nice and very good. Our favorite was the royal gourmet and Mexican
from
Submitted on 29-10-2016
The staff in the hotel are nice and very caring they attend to your every need and make sure you are taken of the restaurants are great and the staff is very attentive. The pool is amazing an always open it has lights that are beautiful at night time and a full service bar right in the pool .
from
Submitted on 30-10-2016
Staff was friendly and all around great. Special thanks to our butler Charli. Room was breathtaking. Lots of options. Defined recommend the romantic dinner under the stars. Best vacation ever. Coming back soon!
from
Submitted on 02-11-2016
The room was very nice, there are many restaurants and they all great. Big thanks to charlie my butler he take care of us and everything we need he done for us! Great Job!! The Pool and the Beach were very nice and clean. The Drinks at the Bar was very nice too! The People here are very friendly.
from New York City, New York
Submitted on 02-11-2016
This place is nice enough. We stayed at the adults only section. This hotel is on a resort with two other hotels. Which is a plus because the section we stayed in was more quiet and reserved. This hotel does not have the same type of entertainment as the other two resorts but the other resorts are easy to travel to. When we checked in and they found out we were on our honeymoon they immediately offered an upgrade from a swim up room to a honeymoon suite. The suite is extremely large with a balc... Read more
from Mississauga, Canada
Submitted on 03-11-2016
Room: nicely appointed large size, marble everywhere, king size poster bed, sheets clean, couch stained, black mold on outside of balcony door, plenty of towels; ceiling leaked from the AC when you are having a sit down on the toilet and a few other spots (very minor). Television had ABC, CBS, NBC, Fox, ESPN in english. Wi-fi worked better then in my home -- perfect connection -- could download/view, etc....no issues. Butler: more like a concierge; showed us our room upon check-in, then we used... Read more
from Kannapolis, North Carolina
Submitted on 03-11-2016
We had a very enjoyable vacation. The rooms, food and pools we excellent. The staff were very helpful, especially a man called, King Kong and a gentleman named Cassius. I will be back Japanese was our family oriented restaurant will definely tcomeback
from
Submitted on 03-11-2016
We had a great time in royal food people very friendly specially king kong take always care of us garden very beatifull we like all kind of drink mamajuana very good our favorite restaurant vour.et ei0
from Sicklerville, New Jersey
Submitted on 05-11-2016
This was our 16th trip to Punta Cana and our 7th time at the Royal Suites. We continue to return to this resort because it offers a first class luxury experience in a friendly atmosphere with an exceptional price/value relationship. On this trip we stayed in a Master Suite that overlooked the adults only pool and also provided an ocean view. The room was large and well appointed, the mini bar was refreshed daily with what we requested by the very capable Luis, and everything worked except for... Read more
from
Submitted on 05-11-2016
We had an amazing five days at this resort! The food was good, beach was beautiful, but the one person who stood out was our butler, Charli. He was attentive and gracious and helpful and I know that our trip wouldn't have been the same without him. We were always greeted with his sweet smile and he escorted us to dinner nightly. The bright spot in this amazing week. If you want the best experience at this resort, I highly recommend that you request Charli upon check in.
from
Submitted on 06-11-2016
Very nice hotel and resort. Spent 7 days, food was great with attention to quality and service. The hotel staff focused on ensuring our needs were met. We would recommend Royal Suites if you are looking for quiet and relaxation. Great trip!! Thanks King, Joel, and Carolina!
from
Submitted on 07-11-2016
Resort was very nice and accommodating. Gorgeous view of beach, plenty of pool space and unlimited places to eat. And Charlie the butler is extremely nice and helpful! Everyone is treated like a VIP. Room was always clean and well stocked! Highly recommend!
from Millersville, Maryland
Submitted on 07-11-2016
Amazing quick getaway with perfect customer service, good food, fun entertainment! Thank you so much to Frank and Charlie our amazing butlers for taking such great care of us! The rooms and the grounds were very clean and the views were amazing.
from Grand Prairie, Texas, United States
Submitted on 09-11-2016
The Suites and surrounding Palladium resort were Very nice and the swim out pool was great. I have little to complain about there. The upgraded butler and reservation system that hikes the price up is one spot they fell short in. They had one attendant on duty per building . This meant he was never at his station or answering at the desk.... in eight days we were able to flag him down about three times. Next their promise of premium spirits was a joke almost everything served were basic with on... Read more
from
Submitted on 09-11-2016
We chose this resort because of the great reviews across the board, and that seems to have been a mistake. We're a young American married couple with one child looking for a quick 4-day getaway alone. While this particular resort is adults only, it is a mega resort (4 hotels on one plot of land), so you will inevitably come in contact with families. I do not believe you can eat breakfast or lunch at the adults-only side of the resort. I could have done more research to determine this and a lesso... Read more
from
Submitted on 10-11-2016
We had a wonderful time at Royal Suites Turquesa by Palladium. The staff were amazing and very helpful as well as always friendly. The food was great and of excellent variety. The location was spectacular and definitely a destination I would not hesitate to come back to.
from Punta Cana, Dominican Republic
Submitted on 10-11-2016
We stayed in Villa 55, which was centrally located to the lobby, pool and restaurants. We were a quick walk to the beach, which was beautiful. The room was clean and the staff were helpful. Food was amazing and the variety was incredible.
from
Submitted on 10-11-2016
Great staff, professional and courteous. Rooms are gorgeous, very very clean. The whole complex was too notch, well taken care of. We will come back to the royal suites turquessa again. The restaurants were fantastic, from the buffets to the steakhouse.
from Toronto, Canada
Submitted on 13-11-2016
I would give this 3+ if possible. This part of the Palladium resort is most exclusive and quiet. The beach is a beautiful long stretch of white sand with perfect green waters. The resort is well maintained and the staff are generally wonderful and friendly. The only exceptions are the more than one hour wait for room service re breakfast one day and a request for non-allergenic pillows. The Palladium Bavaro and another (the Palace) share the 79 acre resort and facilities. These are busier and ... Read more
from swansea
Submitted on 14-11-2016
on arrival we were shown to our room, the long walk was the first problem , we couldn't have been any further away from the reception , pool and beach, if we had tried, the room was very nice but being on the second floor our view was the people below in their swim up pool, We returned to reception and requested to be moved , and was offered a room near beach and pool, if we paid a further $100, very annoyed as we had already paid thousands for the holiday , so we paid and moved , The next day w... Read more
from
Submitted on 14-11-2016
My friend and l we had the best vaction everything was great the restaurant the food was amazing and the room was very nice but the most important the Service expesially the our butler charlie he was amazing he take os in everything we need he is the best thank you charlie for everything
from Butler, Pennsylvania
Submitted on 14-11-2016
Got back to the ,burg have yesterday after a week. Let me say, this is one of the nicer properties I have stayed at. Excellent value for the money on this trip. It was a vacation express charter trip from Pittsburgh. It was a half hour trip to and from the airport. Convenient. Check in at arrival was quick and easy. We were lucky. One couple had to wait 3 hours. Another couple had to wait a few hours as well and then someone was still in the room when they entered at about 3. The room w... Read more
from
Submitted on 15-11-2016
Carlos the butler made my 50th birthday celebration one to remember. His outstanding customer service and attentiveness to my husband and I was excellent. Our driver Wandy made sure that we arrived to all of our on site resort activities on time. The staff who attended to us from the room, bartenders, waiters waitress and Wilson our Funjet representative. Our Excursion were great. We did the Ocean Spa and the Safari which he highly recommended. Thanks to King Kong for his good customer... Read more
from
Submitted on 17-11-2016
We had the best time un this all inclusive resort. From the time we arrived we were treated very well. Charli our Butler was fantastic and helped us with anything and everything. I would recommend to anyone considering vacationing here. Punta Cana!
from Burlington, Canada
Submitted on 17-11-2016
We Stayed here the second week of November, Check in was quick and professional.We were offered a swim up room when checking in so we took it for a extra 20 bucks a night.The room we had was in the 56 block.Not really what we expected as it's showing it's age.Bed was comfortable,soaker tub had a hole in the side.Normally people complain about air conditioning not being cold enough however we had quite the opposite as the thermostat had one setting and that was cold.It was so cold that I had to w... Read more
from Waterford, Pennsylvania
Submitted on 18-11-2016
Been to a few resorts on this island. This is by far the nicest one that we have been too. Very easy to get around. Only took about half a day to navigate the map. Lots to do and very easy to get away from everyone if you want to be alone. Tons of different places to eat including a fabulous steakhouse and a Japense Hibatchi. I recommend the junior swim up suites. Very spacious and the private pool was nice to have!!!!! Check in and check out we're both super easy. Cocktails are a plenty an... Read more
from Erie, Pennsylvania
Submitted on 18-11-2016
My wife and I come to Punta Conta at least once a year this is the first time we have stayed at this resort and couldn't be happier with our selection. What separates this place apart from the others is the staff. Everybody is very eager to help and the typical language barrier is much less here,very diversified and English speaking staff. If you're looking for fun I suggest looking for King Kong he's a great guy in customer service and will make sure your trip is as enjoyable as it can possibly... Read more
from
Submitted on 18-11-2016
Big thanks to King Kong who really is a fantastic employee and really looked after us well! He is a credit to the business ! Vidal the bartender is also exceptional and really happy whilst working! Restaurant staff anito and payano Jose were very helpful and pleasant! Lovely resort! Thank you very much - restaurants all very good and pool bar is fantastic ! Even in rain swim up is fun! Room is very nice and everything is accessiable the beach is amazing
from
Submitted on 21-11-2016
When we arrived we was greeted with drinks than introduce to King Kong did excellent job with getting our things to the room showing us around...great food great drink. Since it was our anniversary we had the room decorated with rose petals and champagne.the only thing I wish they had a hot tub. I love Hennessy the bartender kept the drinks coming.. I would recommend this resort to anyone.
from Waterford, Pennsylvania
Submitted on 22-11-2016
Just getting back home from this resort, here's a real review of it. We arrived early on a Sunday and they checked us right in. Chauffeured to our room and was pleased with the whole process. We had a junior swim up room. My advice is that you bump yourself for the same. It's easy enough to get around but it's nice to have a separate living area and your own pool. (Additional tip: if you do opt for this room bring along a bluetooth speaker for music. You'll want it poolside and there's o... Read more
from
Submitted on 23-11-2016
We had great time on our visit here. The staff was very friendly and helpful. Our Butler Charlie was phenomenal and took care of everything for us. The maid service did a fantastic job. The meals at the restaurants were great. Room service can definitely be improved though.
from
Submitted on 23-11-2016
Our stay here at the Royal suites was great. The staff was so helpful and friendly. Our butler Charli was amazing. Thank you Charli for all your help. The food was good and the drinks even better. We will be coming back.
from
Submitted on 23-11-2016
Upon arriving at the Royal Suites my partner Dawn and I was greeted by Ingrid the front desk reception. Ingrid had a wonderful personality and always wearing a smile. She was efficient and reliable during our 5 day stay there available and helpful with everything we needed. My partner lost a lens to her glasses and Ingrid was right on point locating a local Optometrist who would be able to assist. The next person we were introduced to was Andres Hurtado from Island Sun. He helped us book our ex... Read more
from
Submitted on 26-11-2016
We had an excellent time at the Royal Suies Turquesa! It was quiet and relaxing which is exactly what we were looking for. We were close enough to walk anywhere with entertainment and everyone was super kind and helpful. Ruth with Apple was our excursion person and she did an amazing job of keeping up with us and helping answer any questions. They assign a butler, ours were jerson and Charlie, to help you and a concierge service and both were excellent and always available. We have already tal... Read more
from
Submitted on 26-11-2016
After complaining about not having hot water for THREE days at The Bavaro suites my husband and I were upgraded to the Royal Suites. This place is amazing. Luxury room equipped with your very own butler. Charli was our butler and he took very good care of us. Every one treated us like VIP
from Nashville, Tennessee
Submitted on 27-11-2016
We arrived on November 20, 2016 and stayed at the Royal Suites for a week. Everything was perfect, just what we asked for and expected. The room was amazing and service was great. The property is very beautiful and well maintained. One very important thing, the food and drinks made me sick all week. Concerned about how the food and ice are made. (not a seafood person) All seafood should not be placed with other foods. Also the main lobby's smell should be and needs to be corrected, that alone i... Read more
from
Submitted on 27-11-2016
If you want an experience that put's you back in the 50's or 60's then please go here. The only thing that was decent about this place was the swim up rooms. My fianc├ę and I were stared the whole time as if the people vacationing there never saw people of color before. Luckily I'm comfortable in who I am but to others this could be a hostile environment. There are few hotel staff that speak English including the front desk. The only decent restaurant on this expansive property is the Hibachi re... Read more
from
Submitted on 29-11-2016
We booked a trip at the Grand Palladium Punta Cana and was upgraded at check in to the Royal Suites. The staff at the Royal Suites were kind and very helpful. We were assigned a butler named Charlie that went out of his way Tibbs helpful. Pros: the staff was great, the beach is beautiful and very easy to access from our rooms, and the food is very good. The hotel spa and gym are being remodeled and will be very nice when done. Cons: the rooms were a little run down and people are allowed to smok... Read more
from
Submitted on 30-11-2016
This was our 1st time visiting the Dominican Republic and it won't be the last! We luckily stayed at the Royal Suites, we initially thought it was the lower of the 3 hotels but then figured out it was the best of the 3 sister hotels! We had an amazing time! Our room was always immaculate, maid always had clean towels for us and I honestly was worried about getting things stolen but I had left my iPhone & iPad out one day when the maid came to clean our room and she didn't take anything! After th... Read more
from
Submitted on 01-12-2016
I am a travel agent and This was my first time in Dominican Republic. The staff at the Royal Suites was very kind and helpful. I was assigned a butler named King Kong and he was amazing. His attention from the beginning until my departure was really special. All people at this location was great, Charlie very special too, Rocio Ferreras was great with all her disposition and time to take the hotel inspection. Ana Maria Gonzalez
from
Submitted on 01-12-2016
We had a wonderful stay at 5412! We had the royal treatment from our fabulous butler "Charlie"! Charlie is always happy and most importantly wanted to be sure that you were having the best time and we did! Charlie made everything so easy and quick! Charlie made all our reservations for all seven nights we were here and that was a good move! They have a variety of restaurants, I would suggest trying all of them! Charlie is a people person and is very good at what he does, makes you feel like fami... Read more
from
Submitted on 01-12-2016
We had amazing time at 5412 swim up room with jacuzzi! It had everything we wanted and if we needed anything our butler Charlie was there to get it for us! Charlie is the best! Charlie is such a happy and welcoming person! Charlie made us feel like family he would always take a moment to say hello or ask us about our day! Charlie is very genuine! We had a laid back and relaxing time, it was fabulous! The food is plentiful and a variety of choices! I would recommend making restaurant reservations... Read more
TOP