The Reserve at Paradisus Palma Real Resort - All-Inclusive 5.0 Stars
per guest nightly from
$319 165
Save 35% Off + Unlimited Free Golf
All Meals and Drinks Included | Free Wi-i
Exclusive Savings on Flight + Hotel
  • Includes All Meals and Drinks
  • Free Internet Service
  • Supervised Kids Zone
  • 24-Hour Room Service
  • Daily and Nightly Activities
  • Hurry, Limited Rooms Available!
Valid: Now - December 20, 2014 | 1 Kid 12 and under free from August 16 - December 22, 2014, Kids rates apply for all other travel dates. Not Valid: Subject to blackout dates!
Playa de Bavaro View Map
Punta Cana, DR, DO

BookIt.com Guest Rating

Exceptional 

10.0

Kocsis from Toronto, Ontario BookIt.com Verified Traveler
  • Overall Experience:Overall Rating
  • Quality:Quality Rating
  • Value:Value Rating
  • Cleanliness:Cleanliness Rating
  • Staff Efficiency:Efficiency Rating
  • Staff Friendliness:Friendliness Rating
  • Would Return or Recommend?Yes
Posted: Mon, Oct 21, 2013
"I could simply say that all the complimentary reviews you have read are spot-on, but that would be a great injustice to all the employees that work persistently to make your vacation relaxing, fun filled and full of great memories. So I will apologize in advance for the long review but if you are planning on booking your vacation at the Palma Real then you will want to read this review in full. Let me start with a few tips. First %u2013 if you are looking at any weather forecast STOP, I stressed out over the weather network forecast needlessly because they forecasted 90% chance of rain 90% of the time and 90% of the time they were wrong! We had 1 day of rain out of 8 and it was a welcome as the temperatures were above 30 each day without the humidity. Bring an endless supply of mosquito spray!! They will get you! They are small, and fly around stealth getting you in places you least expect it! Speaking of TIPS %u2013 you will want to bring US dollars to use as tips for the staff, not because they expect it but rather because their devotion to your happiness will make an impact on you to the point you will want to tip them. I was told the average salary was 200.00 to 400.00 dollars a month so just a few dollars goes a very long way! I recommend tipping when you feel that someone has gone above and beyond, I say this because we "pro-actively... tipped our housekeeper the first and second day// lots of towels etc. in the room but then we didn't leave a tip on the third day and we never saw another pool towel! Some days we got face cloths and no hand towels other days no hair conditioner and so forth. We stopped leaving tips. On the Tuesday morning of our stay we were walking back to our room as we forgot something and the lady cleaning our room was just filling her mop bucket in the fountain outside our room! Not sure if that is acceptable by staff but I would have to assume not! Perhaps housekeeping is an area the management needs to focus on. (Just saying) We stayed on the Reserves in a one bedroom suite with the swim up pool and concierge, it was spectacular! I highly recommend the Reserve if you are traveling with children. If you are a couple looking for extreme quiet the Reserve is for you. If you are a couple or group looking for a bit more night life and a busier atmosphere then the main resort Palma Real is for you. There was so many staff members committed to making sure you were looked after that it is difficult to single out anyone but that said there were a few that will forever be a part of the memories of our trip. The week prior to our trip I contacted to resort to confirm our reservation, it was Marina Nunez who responded and we began to converse via email about our upcoming stay. She made sure that we had exactly what we desired and she even had our room decorated for my birthday. She took care of every detail and was there to greet us upon our arrival. Our concierge was Dianna and once we arrived Dianna took over all planning for us, all we had to do was relax and enjoy each day. Not only did she meet with us each morning to go over our day events and meals she quickly learned our likes and dislike and took initiative making meal arrangements and suggestions for activities that we would like to do as a family. She paid extra attention to our son Eric and made him feel like a prince. Actually he now expects that same service at home, thanks Dianna! Every meal we were greeted by friendly staff that were quick to take your drink order and ask you what you would like for dinner. We loved every restaurant with the exception of the Market Grill, not sure why the service level there is far below all the other restaurants but we found the service slow and unfriendly there. The Teppanyaki restaurant was our favorite, the food was outstanding. We also really enjoyed the Gabi Beach restaurant! (Jose was so remarkable) Breakfast at the Reserve was a buffet and the food was very good and a lot of variety. Especially enjoyed the omelets, wish we remember the chef's name! We had dinner on the beach one night, the food and service was impeccable. What a great experience. That night was followed by a beach party which was a lot of fun. That brings me to entertainment, each night there was some entertainment planned at both the Palma Real and the Reserve. Not the typical DR resort shows, a lot of live music entertainment. We saw the Michael Jackson tribute on the Friday night and the performers were very talented but yet the show seemed to be lacking something. All and all, okay. I cannot end this review without mentioning the "Bell Boys... at the Reserve who worked so hard to shuttle everyone back and forth from the Reserve to the Palma Real or Gabi beach ( 8 min walk but the heat makes it feel like 20) so take the golf cart ride! The golf cart staff stood out amongst the others for us. They were so friendly and made you feel like it was their pleasure to shuttle you!! The beach, I recommend going to the beach in the morning. The water is much calmer and the seaweed isn't as prevalent as it is in the afternoon. I would not be honest if I didn't mention I was disappointed at the amount of seaweed in the water and on the shore line. They clean it up nightly but still by afternoon you are swimming with seaweed, I would rather swim with dolphins! (Which we did, it was just okay and very expensive!) Do not waste your time at the "mall... very overpriced and nothing you can't get at home nor do they sell anything you would want to purchase while on vacation. There is a souvenir shop not far from the resort on the beach, many stores to shop in but they will aggressively target you to stop in their store. I felt very uncomfortable there with the exception of one store that is owned by a lady from Austria she is very fair and not aggressive. Worth stopping there if you are looking to buy all those souvenirs that when you get home you ask yourself why?? LOL The resort is breathtaking and the staff works endlessly to maintain it, every day they are on the ground manicuring! The pools are plenty and perfect! The buildings are kept spotless! We would love to return to Punta Cana, this was our 4th trip there and stay at the Palma Real but my only hesitation would be that they are building a convention centre and I can't help but wonder what impact that will have on the boutique feeling that this resort has today! In closing I have to say that this resort is a 5 star in numerous ways and we had an incredible time but management please upgrade the vans you have your staff using to shuttle guests when the golf carts are not available! I will save you the embarrassment of posting the pictures I took but suffice to say they were not suitable! "

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The Reserve at Paradisus Palma Real is an area within the five star resort which is Paradisus Palma Real. This property is located 25 minutes from Punta Cana International Airport. A tropical boutique resort within a resort. Read More About The Reserve at Paradisus Palma Real Resort - All-Inclusive

Save 35% Off + Unlimited Free Golf
All Meals and Drinks Included | Free Wi-i
Exclusive Savings on Flight + Hotel
  • Includes All Meals and Drinks
  • Free Internet Service
  • Supervised Kids Zone
  • 24-Hour Room Service
  • Daily and Nightly Activities
  • Hurry, Limited Rooms Available!
Valid: Now - December 20, 2014 | 1 Kid 12 and under free from August 16 - December 22, 2014, Kids rates apply for all other travel dates. Not Valid: Subject to blackout dates!
Save 35% Off + Unlimited Free Golf
All Meals and Drinks Included | Free Wi-i
Exclusive Savings on Flight + Hotel
  • Includes All Meals and Drinks
  • Free Internet Service
  • Supervised Kids Zone
  • 24-Hour Room Service
  • Daily and Nightly Activities
  • Hurry, Limited Rooms Available!
Valid: Now - December 20, 2014 | 1 Kid 12 and under free from August 16 - December 22, 2014, Kids rates apply for all other travel dates. Not Valid: Subject to blackout dates!
Rooms & Rates for The Reserve at Paradisus Palma Real Resort - All-Inclusive
TR One Bedroom Suite  - All-Inclusive
TR One Bedroom Suite - All-Inclusive
Room Sleeps up to 4 People
Elegant suite features mahogany furniture, separate living area with sofa bed, marble floors, full kitchen, dining area, high speed internet access (additional fees) and a private terrace or balcony with a jacuzzi for two.

Maximum occupancy: 3 adults, 2 adults,  2 adults and 2 children 0-12 years or
2adult + 1 teen (13-17years) + 1 child 0-12years

Room Amenities:
Individually controlled air conditioning, ceiling fan, European spa jet-shower, double closets, in-room safe deposit box, iron/ironing board, 24-hour room service, two flat screen TVs, CD/DVD player, mini bar stocked daily.
TR One Bedroom Suite Swim Up  - All-Inclusive
TR One Bedroom Suite Swim Up - All-Inclusive
Room Sleeps up to 3 People
Elegant suite features pool views with direct access to the swimming pool from the terrace area, mahogany furniture, separate living area with sofa bed, marble floors, full kitchen, dining area, high speed internet access (additional fees), private patio or garden with Bali bed and canopy, and a private terrace or balcony with a jacuzzi for two.
Maximum occupancy: 3 Adults, Minimum age 18+
Room Amenities:
Individually controlled air conditioning, ceiling fan, European spa jet-shower, double closets, in-room safe deposit box, iron/ironing board, 24-hour room service, two flat screen TVs, CD/DVD player, mini bar stocked daily.
TR Family Concierge One Bedroom Master Suite  - All-Inclusive
TR Family Concierge One Bedroom Master Suite - All-Inclusive
Room Sleeps up to 4 People
Elegant suite features mahogany furniture, king size bed, separate living area with sofa bed, marble floors, full kitchen, dining area, kids mini bathrobes and slippers for in-room use, high speed internet access (additional fees) and a Jacuzzi for two on the terrace.
Maximum occupancy: 2 adults and 1 child 2-12 years + 1 infant 0-2 years or 3 adults and 1 infant 0-2 years.
Room Amenities:
Individually controlled air conditioning, ceiling fan, European spa jet-shower, double closets, in-room safe deposit box, iron/ironing board, 24-hour room service, two flat screen TVs, CD/DVD player, mini bar stocked daily including kids drinks, personalized turn down service with milk and cookies.
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Toll Free: 888-782-9722
Amenities: The Reserve at Paradisus Palma Real Resort - All-Inclusive
  • 24-Hour Front Desk
  • 25 inch T.V or larger
  • Air Conditioning
  • All-Inclusive
  • Barber Shop
  • Business Center
  • CD Player
  • Cable
  • Ceiling Fan
  • Children's Play Area
  • Children's Program
  • Coffee Maker
  • Concierge Desk
  • Connecting Rooms
  • Currency Exchange
  • DVD Player
  • Deck, balcony or terrace
  • Fine Dining
  • Fitness Facility
  • Free Wi-Fi
  • Full Kitchen
  • Gift Shop on Property
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Hair Dryer
  • High Speed Internet
  • In room Mini Bar
  • In room Safe
  • Ironing Board
  • King Bed
  • Lounge/Bar
  • Medical Services
  • Mini-Fridge
  • Multilingual Staff
  • Nightly Turndown Service
  • Non-Motorized Water Sports
  • On-Site Check In
  • Outdoor Pool
  • Pool Area Bar
  • Private Sleeping Area
  • Spa Services (+)
  • Swim-Up Bar
  • Telephone
  • Tennis Courts
  • Wedding Services (+)
  • Whirlpool Tub

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.