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The Reserve at Paradisus Palma Real Resort - All-Inclusive

Punta Cana, Dominican Republic (PUJ)

Room rates from:
$343 $176
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,009 $1,299
Per Guest for 5 Nights
Based on 5071 reviews
A tropical boutique resort within a resort.
Style: Beachfront, All Inclusive, Family Friendly
Room & Rates
NON-Ref 1 Bedrm Ste - All-Inclusive

NON-Refundable Paradisus Suite - All-Inclusive

Starting from
$343 $176
Per Adult Nightly
Room Amenities: 807 sq.ft suite with Mahogany furniture, Marble floors, Separate living area with sofa bed, Individually controlled A/C and ceiling fan, Dining Area, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, Two flat-screen TVs, CD player & DVD player, Complementary use of Coffee maker, Daily stocked mini bar, in-room safe deposit box, 24-hour room service.
  • Maximum occupancy 2 Adults + 1 infant 0-2 + 1 Child 2-12 or 3 Adults
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Paradisus Suite  - All-Inclusive - The Reserve at Paradisus Palma Real Resort - All-Inclusive - 4

Paradisus Suite - All-Inclusive

Starting from
$343 $195
Per Adult Nightly
Elegant suite features mahogany furniture, separate living area with sofa bed, marble floors, dining area, high speed internet access (additional fees) and a private terrace or balcony with a jacuzzi for two.

Maximum occupancy: 3 adults, 2 adults,  2 adults and 2 children 0-12 years or
2adult + 1 teen (13-17years) + 1 child 0-12years

Room Amenities:
Individually controlled air conditioning, ceiling fan, European spa jet-shower, double closets, in-room safe deposit box, iron/ironing board, 24-hour room service, two flat screen TVs, CD/DVD player, mini bar stocked daily.
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One Bedroom  Suite with Private Garden  - All-Inclusive - The Reserve at Paradisus Palma Real Resort - All-Inclusive - 6

One Bedroom Suite with Private Garden - All-Inclusive

Starting from
$381 $217
Per Adult Nightly
The hotel will NOT allow 3 adults and 1 child in this room.

Elegant suite features mahogany furniture, separate living area with sofa bed, marble floors, dining area, high speed internet access (additional fees), private patio or garden with Bali bed and canopy, and a private terrace or balcony with a jacuzzi for two.
Maximum occupancy: 2 Adults + 2 children 2-12 years + 1 infant 0-2 years or 3 adults

Room Amenities:
Individually controlled air conditioning, ceiling fan, European spa jet-shower, double closets, in-room safe deposit box, iron/ironing board, 24-hour room service, two flat screen TVs, CD/DVD player, mini bar stocked daily.
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One Bedroom Master Suite  - All-Inclusive - The Reserve at Paradisus Palma Real Resort - All-Inclusive - 1

One Bedroom Master Suite - All-Inclusive

Starting from
$393 $224
Per Adult Nightly
Elegant suite features mahogany furniture, king size bed, separate living area with sofa bed, marble floors, dining area, high speed internet access (additional fees), Wi-Fi included, and a Jacuzzi for two on the balcony.
Maximum occupancy: 2 adults and 2 children 2-12 years + 1 infant 0-2 years or 3 adults and 1 infant 0-2 years.

Room Amenities:
Individually controlled air conditioning, ceiling fan, European spa jet-shower, double closets, in-room safe deposit box, iron/ironing board, 24-hour room service, two flat screen TVs, CD/DVD player, mini bar stocked daily.
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One Bedroom Suite Swim Up  - All-Inclusive - The Reserve at Paradisus Palma Real Resort - All-Inclusive - 5

One Bedroom Suite Swim Up - All-Inclusive

Starting from
$431 $245
Per Adult Nightly
Elegant suite features pool views with direct access to the swimming pool from the terrace area, mahogany furniture, separate living area with sofa bed, marble floors, dining area, high speed internet access (additional fees), private patio or garden with Bali bed and canopy, and a private terrace or balcony with a jacuzzi for two.
Maximum occupancy: 3 Adults, Minimum age 18+
Room Amenities:
Individually controlled air conditioning, ceiling fan, European spa jet-shower, double closets, in-room safe deposit box, iron/ironing board, 24-hour room service, two flat screen TVs, CD/DVD player, mini bar stocked daily.
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One Bedroom Master Suite with Private Garden  - All-Inclusive - The Reserve at Paradisus Palma Real Resort - All-Inclusive - 3

One Bedroom Master Suite with Private Garden - All-Inclusive

Starting from
$431 $245
Per Adult Nightly
Elegant suite features mahogany furniture, separate living area with sofa bed, marble floors, dining area, full kitchen, Wi-Fi included, high speed internet access (additional fees) and a Jacuzzi for two on the terrace, private patio or garden, Bali bed and canopy.
Maximum occupancy: 2 adults + 2 children 2-12 years + 1 infant 0-2 years or 3 adults + 1 infant 0-2 years
Room Amenities:
Individually controlled air conditioning, ceiling fan, European spa jet-shower, double closets, in-room safe deposit box, iron/ironing board, 24-hour room service, two flat screen TVs, CD/DVD player, mini bar stocked daily.
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Beach Luxury Junior Suite Oceanview  - All-Inclusive - The Reserve at Paradisus Palma Real Resort - All-Inclusive - 8

Beach Luxury Junior Suite Oceanview - All-Inclusive

Starting from
$533 $304
Per Adult Nightly
New rooms builded in 2014 with a fresh, modern and elegant design. Available with a private balcony overlooking the sea, bedroom with a king-size bed and lounge with a sofa-bed.
Maximum occupancy: 2 adults or 3 adults
Room Amenities: 
Individually controlled air conditioning, 42 inch flat screen cable TV, Telephone,  Coffee maker, iPod Player, Elegant furniture, Minibar restocked daily, Full bathroom with luxury amenities, telephone, Double shower, Designer bathtub, Hairdryer, Bathrobe and slippers, Safe, Pillow  and Aromatherapy menu.

Additional Services
24 hour room service
Wi-Fi Internet
Access to the The Reserve Beach private lounge
Access to the exclusive restaurants Olio and Fuego
Access to private beach
Access to Kid's Zone
Exclusive concierge service
Access to The Reserve areas
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Beach Luxury Junior Suite Oceanfront  - All-Inclusive - The Reserve at Paradisus Palma Real Resort - All-Inclusive - 7

Beach Luxury Junior Suite Oceanfront - All-Inclusive

Starting from
$586 $334
Per Adult Nightly
New rooms builded in 2014 with a fresh, modern and elegant design. Available with a private balcony overlooking the sea, bedroom with a king-size bed and lounge with a sofa-bed.
Maximum occupancy: 2 adults  or 3 adults
Room Amenities: 
Individually controlled air conditioning, 42 inch flat screen cable TV, Telephone,  Coffee maker, iPod Player, Elegant furniture, Minibar restocked daily, Full bathroom with luxury amenities, telephone, Double shower, Designer bathtub, Hairdryer, Bathrobe and slippers, Safe, Pillow  and Aromatherapy menu.

Additional Services
24 hour room service
Wi-Fi Internet
Access to the The Reserve Beach private lounge
Access to the exclusive restaurants Olio and Fuego
Access to private beach
Access to Kid's Zone
Exclusive concierge service
Access to The Reserve areas
Welcome Liquor
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Beach Suite Oceanfront  - All-Inclusive - The Reserve at Paradisus Palma Real Resort - All-Inclusive - 9

Beach Suite Oceanfront - All-Inclusive

New suites with a fresh, modern and elegant design. Available with a private terrace overlooking the sea with whirlpool tub, Bali bed, chaise lounge, table and comfy rocking chairs. The suites are equipped with a-king size bed and separate lounge with a sofa-bed.
Maximum occupancy: 2 adults  or 3 adults
Room Amenities: 
Individually controlled air conditioning, 42 inch flat screen cable TV, Telephone,  Coffee maker, iPod Player, Elegant furniture, Minibar restocked daily, Full bathroom with luxury amenities, telephone, Double shower, Designer bathtub, Hairdryer, Bathrobe and slippers, Safe, Pillow  and Aromatherapy menu.

Additional Services
24 hour room service
Wi-Fi Internet
Access to the The Reserve Beach private lounge
Access to the exclusive restaurants Olio and Fuego
Access to private beach
Access to Kid's Zone
Exclusive concierge service
Access to The Reserve areas
Welcome Liquor
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One Bedroom Master Suite Swim Up - All-Inclusive - The Reserve at Paradisus Palma Real Resort - All-Inclusive - 2

One Bedroom Master Suite Swim Up - All-Inclusive

Pool view elegant suite features direct access to the swimming pool from the terrace with submerged king size bed, mahogany furniture, separate living area with sofa bed, marble floors, dining area, high speed internet access (additional fees) and a Jacuzzi for two on the terrace, private patio or garden with Bali bed and canopy.
Maximum occupancy: 3 adults minimum age 18+
Room Amenities:
Individually controlled air conditioning, ceiling fan, European spa jet-shower, double closets, in-room safe deposit box, iron/ironing board, 24-hour room service, two flat screen TVs, CD/DVD player, mini bar stocked daily.
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The Reserve at Paradisus Palma Real Resort - All-Inclusive
Playa de Bavaro, Punta Cana, DR Dominican Republic

Location

The Reserve at Paradisus Palma Real is an area within the five star resort which is Paradisus Palma Real. This property is located 25 minutes from Punta Cana International Airport. A tropical boutique resort within a resort.

Why Stay Here

  • The Reserve at Paradisus Palma Real - All-Inclusive has been hand-selected as one of the Top Ten Upscale All-Inclusive Resorts.
  • Guest lounge with Wi-Fi access
  • A la carte restaurants
  • Access to the gym
  • Private beach area with full concierge service
  • Some spectacular swim-up suites with direct access to the pool
  • Family concierge suites
  • Also take extra benefit of your stay and use the facilities and services in the Paradisus Palma Real Resort

Resort Details

The Reserve at Paradisus Palma Real Resort is designed for those clients who`s vacation is as important as sun, sea and sand.

All-Inclusive Details

  • Complete meals including breakfast, lunch and dinner daily
  • Free access to the services, restaurants and facilities of Paradisus Palma Real Resort
  • Choice of three a la carte restaurants and one poolside snack bar
  • Two bars for you to choose wine by the glass, cocktails and international premium brand drinks
  • Snacks
  • Spectacular main pool with water ritual feature, one family swimming pool and one small children splash pool
  • Five tennis courts and two paddle courts
  • Life enriching activities including wine-tasting, salsa and merengue dance classes, massage lessons, painting, photography and more
  • Spectacular kids zone
  • Sailing, windsurfing, kayaks, catamarans, beach volleyball, water polo, beach soccer and bicycle tour
  • Daily activities and nightly entertainment
  • All current hotel taxes, gratuities and service charges are also included

Accommodation Details

With 190 luxurious Suites, The Reserve at Paradisus Palma Real is thrilled to unveil 42 brand new Luxury Oceanfront Suites. The new accommodations are part of a $12 million dollar renovation project that also includes a new private Lounge and a new exclusive Trattoria-style restaurant and bar. Select from the following categories: The Reserve Beach Luxury Junior Suite Ocean View, The Reserve Beach Luxury Junior Suite Ocean Front and The Reserve Beach Suite Ocean Front. Do not hesitate and book your ocean front suite today.

Restaurants, Lounges & Bars

The Reserve guests have also access to three restaurants including the exclusive GABi Club plus a poolside grill.

For the Family

Take your children to an expedition through the enormous kids zone and let your creativity grow, plus discover the happiness of childhood while playing in the family or the kids splash pool. The family concierge service will provide you with a kid`s beach kit, all day assistance from the concierge, walkie talkie for all day communication and many more exclusive services.

Pools & Spas

Three pools, a kids pool with water slides and toddler pool.YHI Spa (additional fees apply)

Golf

The Golf Special at the 27-hole Cocotal Golf Course is valid for travel now through December 22, 2016.
Rates include daily unlimited green fees at Cocotal Golf and Country Club.
Golf cart is mandatory and is not included, approximate price $40 per person per day, single use or shared carts.
Maximum handicap is 36.
Golf equipment rentals, additional fees apply and must be paid directly to the Cocotal Golf Club.
Golf rounds are confirmed subject to availability. Advance reservations are recommended.
Food and beverage are not included and must be paid directly by the guest at the golf course.
Round of golf are non-transferable or exchangeable. All rates are subject to change without prior notification

Entertainment & Activities

At The Reserve they offer an extensive and varied entertainment and leisure program with workshops and activities for adults and children (from 4 months up to any age) In the evening, enjoy a vibrant nightlife with evening activities, professional shows and live music, or try your luck at the casino

AMENITIES:
  • 24-Hour Front Desk
  • 25 inch T.V or larger
  • Air-Conditioning
  • All-Inclusive
  • Barber Shop
  • Business Center
  • CD Player
  • Cable
  • Ceiling Fan
  • Children's Play Area
  • Children's Program
  • Coffee Maker
  • Concierge Desk
  • Connecting Rooms
  • Currency Exchange
  • DVD Player
  • Deck, balcony or terrace
  • Fine Dining
  • Fitness Facility
  • Free Wi-Fi
  • Full Kitchen
  • Gift Shop on Property
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Hair Dryer
  • High Speed Internet
  • In room Mini Bar
  • In room Safe
  • Ironing Board
  • King Bed
  • Lounge/Bar
  • Medical Services
  • Mini-Fridge
  • Multilingual Staff
  • Nightly Turndown Service
  • Non-Motorized Water Sports
  • On-Site Check In
  • Outdoor Pool
  • Pool Area Bar
  • Private Sleeping Area
  • Spa Services (+)
  • Swim-Up Bar
  • Telephone
  • Tennis Courts
  • Top 10 Hotel
  • Wedding Services (+)
  • Whirlpool Tub
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 5071 reviews
from Puerto Rico
Submitted on 24-05-2016
We came last year and we had to come back. Once again we had a great and lovely time. The hotel is very pretty and fancy, staff is awesome, food yummy and the beach is really nice. In every trip you meet staff that really impress you and I have to mention some of them. Starky Valoy from M-Bar you are awesome. Thanks for all those nice drinks you prepared to us. Luis Rubio and Rodney, incredible service at Passion (food so deliciuos too!), Horacio and Johnny Acevedo from Naos Restaurant were als... Read more
from Munich, Germany
Submitted on 25-05-2016
We spent 6 wonderful days at The Reserve Beach @ Paradisus Palma Real. We stayed in an amazing modern and clean room close to the beach. Customer Service was great especially the service by our kind concierge Luis was fantastic. The hotel offers many activities during the day and a great variety of restaurants for the evening. The one experience that was outstanding was the SPA treatment at the Reserve. All in all we really enjoyed our time and are thinking to go back next year!!
from London, United Kingdom
Submitted on 25-05-2016
The hotel more than delivered on my expectations. The service was exemplary and the different restaurants provided the variety I was looking for.Also the entertainment provided most evenings was wonderful!
from Kansas City, Missouri
Submitted on 25-05-2016
We came to The Reserve for our family vacation and had a wonderful time!! It is a lovely resort with the most thoughtful, kind, hospitable staff I've met! The beach was amazing and breathtaking! We could have stayed at the beach from sun up to sun down enjoying our days. Everywhere we ate the food was delicious and the nightlife was entertaining. I would like to personally thank Gustavo Rivera who was our family concierge. He went above and beyond to make our stay as enjoyable as possible! He a... Read more
from Boca Raton, Florida
Submitted on 25-05-2016
Our travel agent recommended this resort as a wonderful all-inclusive destination.......she was correct ! Our room was a Master Family Concierge Suite and it was awesome. It was a huge suite ! There was a Jacuzzi both in the bathroom and on the balcony. We had Eunicis Espinosa as our Concierge and she was FABULOUS ! She took care of everything and made sure that our Anniversary was a special one. She went above and beyond to make our vacation special. I have nothing bad to write. Restaura... Read more
from State of Sao Paulo
Submitted on 06-06-2016
Wonderful place. Everything runs perfectly! I recomend everybody visit and enjoy all the options and the beauty of Paradisus Palma Real.I hope I can return as soon as possible. Nice people and services.
from Brampton, Canada
Submitted on 06-06-2016
Stayed at this resort recently on business. The rooms are beautiful and clean as is the rest of the resort. Grace Arellano, our rep at the resort did a fabulous job making sure everyone was taken care of and that our activities etc went off without a hitch. Thanks for the special attention to my allergies Grace!
from New Haven, Connecticut
Submitted on 06-06-2016
Stayed at the resort for a wedding . Money spent was well worth it . food accommodation drinks all were great. They did a wonderful job with the wedding itself very hospitable & clean . Lots of activities to partaken if interested didn't spend any money other than tipping and that was it
from
Submitted on 06-06-2016
After our arrival the Staff sat us down,and explained what this beautiful resort was going to do for us.doing our stay.They were very professional at there job.We were shown to our oceanview suite,it was just like the picture Ive seen when making the reservation.A Great look of the pool and ocean,from the balcony.Our concierge, who's name was Leidy,She took Great care of us and all our needs,from dinner reservation every night to reserving our cabanas on the beach. Beach Staff was on point ever ... Read more
from
Submitted on 06-06-2016
First time in DR. Stayed at beach suites at the Reserve. Fantastic views and great service. Overall the hotel was very good. One of the best Caribbean all inclusive resorts. Very friendly staff and great service. Our dedicated concierge staff Dahiana was very helpful with showing around the hotel, amenities and setting up outside activities. Our kids loved her and she had a surprise every night at our room waiting for them every night. The manager at the club lounge ( Gerdison) was very helpful.... Read more
from
Submitted on 21-06-2016
This was our first time in the DR and the first experience at an all inclusive. There were 7 of my family members and we all truly enjoyed this! The resort is beautiful and immaculately kept. The staff was so helpful and friendly - Gabby, our host, made sure we had dinner reservations each night and checked on us daily. He even decorated the room for my son's birthday with balloons and had the staff at dinner sing to him and bring a birthday cake! Loved having all the options for meals. Als... Read more
from Bloomington, Indiana
Submitted on 21-06-2016
The resort exceeded all of our expectations. The rooms were huge, and very nicely appointed. My husband and I had a private garden room (beautiful!) and my older teenagers had a room with a balcony overlooking the pool. The service was excellent. As we were traveling with a larger family group (18 in all), Marlenia assisted us in getting reservations at different restaurants each night. She was awesome and checked in with us periodically to ensure we were having a great stay. Anytime we asked fo... Read more
from
Submitted on 21-06-2016
We had a swim-up room at the reserve and it was fantastic. I travelled w/ my wife for our honeymoon. We tried all of the restaurants and Aqua was our favorite. Our concierge, Jorge, was helpful making dinner reservations and ensuring our transportation was in order for our off-resort excursions. The staff, including cleaning staff, bar tenders, and waiters were all extremely nice and greeted you with a smile. It was nice staying at the Reserve because it is much quieter than the main resort and ... Read more
from Connecticut
Submitted on 22-06-2016
Me and my husband enjoyed this resort. It was amazing. The service was excellent and the food. I definitely recommend this resort for every family and couples. We will definitely come back. We didnt want to leave the resort. We also want to thank Fernanda GIL she did an amazing job helping us with planning and scheduling everything. I definitely give this resort a 5 star ??? - Joselyne & Juan Romero
from San Antonio, Texas
Submitted on 22-06-2016
I had been to the DR 10 yrs ago and had a great experience, but this was the first time for my girlfriend. The Paladisus was gorgeous! Way more than we expected. The beautiful manicured gardens and grounds truly made you feel like you were in paradise. We upgraded to Royal Service, highly recommend because of the private beach, the location of your room to all the amenities, the private pool and bar, and private rest the Palazzo. Maybe biggest plus for Royal service was the use of the YHI ... Read more
from
Submitted on 01-07-2016
My husband and I enjoyed the last 7 days at the Reserve at Paradisus Palma Real! Front desk staff upgraded us since we were celebrating our anniversary. Room was spectacular with a view of the ocean. Food was great as well. We got to try each of the 7 dinner restaurants. Each served unique food; our favorites were Aqua and Fuego. Victor Mateo was a great waiter at Aqua. We cannot say enough about how awesome our concierge, Kenia Lina, was! She tracked us down everyday to let us know our dinner r... Read more
from
Submitted on 01-07-2016
We stayed at the Reserve for a week for a family vacation. While we were there, we had great staff that helped us our. For example, Jordan, a waiter, remembered our drink orders for our breakfast and brought it to us everyday. On the beach, George Alriche was excellent. He worked hard and was fast in bringing us drinks. He also would stop by more often than some of the other staff on the beach. Finally, our concierge, Jorge Zorrilla helped us out a lot. He checked up on us to make sure we had re... Read more
from
Submitted on 01-07-2016
We visited Punta Cana for the first time. From check in to check out, it was fabulous. We were treated so very well upon check in and we're accommodate for upgrade to a swim up pool room which was fabulous. I highly recommend it. It is so worth it very private and your own pool right at your door. We were assigned Agustin Nunez as our concierge. He was so very professional and sweet to my family. We were adults and 4 children. He made reservations for us every night which was a huge help since ... Read more
from Fort Wayne, Indiana
Submitted on 02-07-2016
Very satisfied with our choice of the Reserve for our week long stay in Punta Cana. Facilities are excellent, staff was extremely friendly and accommodating, and the beaches are spectacular. Our concierge, Jorge Zorrilla, was the best and handled all our needs each day - plus he has a great sense of humor! At the beach, George Alriche was our beach attendant/waiter each day - he was awesome! He met us at the beach each morning and had a prime spot ready and waiting for us and then would cont... Read more
from New York City, New York
Submitted on 02-07-2016
WOW! Where do I begin the hotel is just so Beautiful. Specially the Kid Zone! I had so much fun with my 2 of my siblings! I met so many nice people! The workers here are so nice!! I met Yan,Luis,Dia,Ynes,Francisa,Ruby, Samantha,Guillermima. They where all so nice and Fun! ??? I don't want to leave SERIOUSLY! I truly recommend going to the Kid Zone!!
from Charlotte, North Carolina
Submitted on 04-07-2016
Paradisus the reserves What an awesome resort. Very nice room. We were given a master suite on the first floor. Room 4306. Omg the room was magnificent. Large oversized bed with soaking jacuzzi tub. The shower is made for two people. Mable floors throughout. Patio porch with jacuzzi tub. A private area to just relax. Microwave and mini refrigerator in room. However, the air is kept on low because you might get a Mildred smell. The room is kept clean and employees check the status of... Read more
from Lake Forest, California
Submitted on 04-07-2016
To start this IS a nice resort but priced on the High end of all inclusive resorts. We booked their "royal Service & Ocean front" and the room and view were fantastic. Royal service has their own check in area along with pool and bar area (no kids) restaurant (Palazzo) and reserved area on beach too. First i want to comment on service, Great in some areas and other areas lacking. I want single out "Wanda Correa" at SunSet Bar. She is there opening up at 7 and there till close at 6pm, always a ... Read more
from Taunton, Massachusetts
Submitted on 05-07-2016
1 Bedroom Suite - gorgeous with hot tub, shower, king size bed sofa, tv, kitchen area. It was like a little apartment. The beaches were gorgeous and the pool was awesome. This resort was made for everyone whether you were going as a couple or as a family. The pool side had something going on every day - whether it was a yoga, excercise in the water or a fun game. Places can be gorgeous but then you don't like the service, but the service was above 100% beyond excellent. They did everything ... Read more
from Brooklyn, New York
Submitted on 05-07-2016
Honeymoon vacation! Lovely place to visit will bring back all my family and advise others what a great place to visit for adults and kids The food was excellent and the staff was amazing wish I can live there
from Boston, Massachusetts
Submitted on 05-07-2016
The room, pools, restaurants, and golf course were all excellent. The staff are extremely friendly and helpful. I particularly bonded with my favorite bar tender Jose Acevedo, who was awesome and also increased my knowledge of the Spanish language.
from Greenville, South Carolina
Submitted on 09-07-2016
The Reserve is amazing! It's so quiet and relaxing, yet if you want to party and dance you can take a quick cart to the main property. This is nice because if you've had a long day, you can go get a quiet drink and early to bed without hearing drunk people below. It's definitely the best of both worlds! The rooms are all really nice. My husband and I stayed in a junior suite, and it was gorgeous, with a great view and beautiful features. The pool is fantastic with it's many little areas to la... Read more
from
Submitted on 09-07-2016
We are ending our week at the reserve at Paradisus and so sad to go! From the moment we arrived we were greeted with warm and welcoming service. We traveled as a couple and although there were a lot of families with kids we never noticed an overwhelming amount. The resort is very peaceful and spa like. We had Gustavo Rivera as our concierge and he could not have been better!! He was so wonderful to talk with and answer any questions we had. He also scheduled our dinners each night and made a poi... Read more
from Milwaukee, Wisconsin
Submitted on 09-07-2016
Overall my wife and I had a great week here. The beach is beautiful and everyone is friendly and will go above and beyond to make sure you are enjoying yourself. Gustavo Rivera was our concierge and did a great job of making us feel welcome and scheduling our dinner reservations. The food was reasonably good for all inclusive, the restaurants at the Reserve are definitely a step above those at the main resort. The locals told us that even though this was our first time to the DR it wouldn't be o... Read more
from
Submitted on 09-07-2016
This is our second time at the Reserve at Palma Real and it does not disappoint. The food and the staff, especially our concierge Gustavo Rivera have been great! The special treatment we get at staying at the Reserve is worth every dollar. I'm a big golfer and I didn't make any tee time reservations heading into the trip but Gustavo was patient enough to call the various golf clubs and make the reservations for me. Again, great friendly staff service here at the resort.
from Punta Cana
Submitted on 10-07-2016
this was our third time at the reserve and it always delivers, looking forward to do in it again .... Carlos doing the activities by the pool was great and Jorge our concierge was the best, second year in a row. The bartenders and waiters/waitresses were also amazing.
from Verona, NJ USA
Submitted on 12-07-2016
This was our 25th wedding anniversary trip that we researched for many months before deciding on the Reserve for six nights. We booked our room months in advance and upgraded to a swim up room with our family concierge a month before arrival. Milly our family concierge from the beginning was the greatest. Without her and the extra, extra effort she put into making our stay special would have just been another vacation. We had a two bedroom master suite with swim up and it was the best, almo... Read more
from Troy, New York
Submitted on 12-07-2016
It was an ok place-grounds exquisite, very clean, beautifully maintained-but the language barrier was very difficult-that said, maybe my fault as I do not speak Spanish. I found most of the time the staff just shrugged when I asked a question because they didn't understand me.
from
Submitted on 12-07-2016
We just returned from a 5 night stay (July 3 - July 8) at the Reserve at Paradisus Palma Real. We are a family of 4 that travels year round for kids sports and business trips. We needed time away to just relax and not have to worry about anything. This resort seemed like a perfect destination based on the wonderful reviews. Upon our arrival at 4pm, our concierge Lucia (?) took us to our room (5203 - Master Swimsuit suite). After walking us around our room, she said she would return at 10am... Read more
from Wayne, New Jersey
Submitted on 13-07-2016
The person that was helpful to our family was FABULOUS. Yessica was just lovely and cared about our needs. The room was kept very nice and clean. The food was so so and the entertainment at our hotel did not exist.
from North Charleston, South Carolina
Submitted on 13-07-2016
Excellent family vacation. The hotel and staff were excellent. The shows offered at night were a bonus, I did not know about them prior to our trip. Edward Peguero was awesome in helping us with anything we needed.
from
Submitted on 16-07-2016
This is my first time in this resort and the county too. The service is very good and the employees are great and attentive. Me and my family met some of them like carlos and Miguel. The instructors of aqua gym, zumba, ect... We are thinking about to come back just because the people are kind.
from
Submitted on 16-07-2016
My wife and I traveled to the Reserve with our twin 6 year-old boys. We had the family concierge package and were lucky enough to receive Andy as our concierge. From our arrival and his private tour of the entire resort to the check out and setting up of our transportation back to the airport, Andy took care of us. He made sure that we got reservations at the restaurants we wanted and treated our boys to balloon bubble baths, sand toys for the beaches, and other special gifts throughout our s... Read more
from
Submitted on 16-07-2016
To be in my country is one of the best feelings. I love it here and the people are so welcoming and extremely friendly. We have done aerobics, Zumba, and so much more. Carlos Pena and Miguel cedano are very nice here.
from
Submitted on 17-07-2016
If you want some AMAZING entertainment while enjoying a drink, Visit Miguel at the bar right outside of Rare Steak house. Me and my friends went to visit him 2 nights in a row and both nights he had totally different tricks. He should actually have his own show or audition for American's Got Talent!!!!!!!!! Please go and Visit him.
from
Submitted on 17-07-2016
We had an amazing time ! this resort Is an awesome place to be. The people make it better place. Like Carlos peña and Miguel cedeno with them activity everyday. We love the service and the pool is very clean we'll definitely back!
from Kinnelon
Submitted on 20-07-2016
Excellent hotel - the Royal Service upgrade was definitely worth the cost. The service, was excellent and the food was very good considering it was an all-inclusive resort. Would recommend the resort without hesitation. The only complaint was related to the golf package at the Cocotal course. The course was great but the golf carts were horrible. For a top rate resort it was embarrassing.
from Adamstown, Maryland
Submitted on 20-07-2016
I traveled here with my 2 sons (ages 15 and 21). I booked this resort due to the reviews on trip advisor and restaurant selection. When we arrived around 2:00, our room wasn't ready so we were told to have lunch and come back at 3:00. When we returned our room still wasn't ready but after waiting a little longer, Kelvin told us that we had been selected for an upgrade to the beach front portion. After seeing the room and confirming there was no additional charge we gladly accepted. We were... Read more
from
Submitted on 21-07-2016
We had a wonderful time at the Reserve. We were there with anther couple and a total of 3 kids - ages 9-11. The reserve pool was great with plenty of shade and lots of seating areas. Our favorite waiter at the pool, Luis de la Rosa, was especially fun and attentive. He kept the bar stocked with extra Budweiser for us!
from
Submitted on 21-07-2016
This is the calmest hotel on the Palma Real! The staff is soo nice, the bar is great, and it's beautiful! Our advisor, Gabriel Bobadilla, was super helpful and always willing to go the extra mile. His friendliness was comforting and delightful!
from Punta Cana, Dominican Republic
Submitted on 21-07-2016
Miguel Cedano and Snoopy were great hosting the many activities of the reserve hotel. They led things such as Zumba and aerobics everyday were were here. They were also very kind and helpful to my whole family!! They made it great for us!!!!!
from
Submitted on 22-07-2016
The Japanese restaurant Mizu was excellent and the service provided by Chef Analquis Molina and server Keidy was superb. The food was the best in the resort and service was great. Definitely will be returning. The meat, rice, sushi, wine was top.
from Argentina
Submitted on 23-07-2016
To start with, the kindness of the staff is simply INCREDIBLE!! The attention received throughout the trip was stunning , like the room and housekeeping. I would especially like to recommend two people which i think that are outstanding. Andy Constante and Enso Luis. Andy Constante was my "Family Consierge " which I appreciate having as it provides an excellent customer care , plus a service from another world. Enso Luis works in the bar and not only makes spectacular shots , but is also a very ... Read more
from
Submitted on 23-07-2016
This is the first time that we visit a resort as beautiful as this. We would like everyone else to know how awesome the service and employees are. The pool is very clear and the rooms are perfect. We want to highlight some of the employees: Carlos, Miguel , and Francisco. The entertainers are also working hard all day long every day. Also the waitresses and waiters who work with them are: Ricardo and Carlos from Fuego and the chef Eulin Martinez. From the Reserve are Anthony Byas, William Javier... Read more
from Bronx, New York
Submitted on 23-07-2016
We want to personally thank all the staff at The Reserve at Paradisus Palma Real. This was our first visit and definitely won't be our last! All the staff was super friendly, helpful and attentive to our family. We want to highlight some of the staff that were exceptional during our stay. We had some of the best food cooked by the awesome chefs: Felipe, Ricky, and Franklin at the Gabi Club buffet - thank you for the salchicon and queso frito every morning! Eulin Martinez at Fuego restauran... Read more
from Saint Louis, Missouri
Submitted on 23-07-2016
My family and another just returned last night from our first trip to the DR, and we all stayed at The Reserve based on a lot of research and reviews we found on this site. Overall, I am giving our stay a 4.5 out of 5 stars, just subtracting a little because of some confusion we experienced at the beginning of our stay. Once that was worked out, I absolutely give a 5-star rating. The confusion at the beginning of our stay may have been due to a communication issue. We booked our stay at The... Read more
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