BookIt.com Verified Traveler Jessica from Boston, Ma

"I just got back from a fantastic 6 day stay at the Majestic Colonial with my boyfriend. We both have almost nothing to complain about the resort. I've stayed at several other all-inclusives, including another one in Punta Cana, and the Majestic Colonial is the best I've stayed at. It sets the bar high for other five star all-inclusives. The rooms are large, modern, and well-kept. The mini bar was always fully stocked with sodas and water bottles. There were more cable channels on the tv than I get at home! The staff was all very helpful and friendly. The food was what you'd expect at an all-inclusive but there were plenty of options. We had no issues getting reservations for the french and hibachi restaurants. We did have to reserve beach chairs under a hut early in the morning (by 8am), but there were always chairs available on the beach throughout the day. Speaking of the beach, it's absolutely stunning- soft, white sand and crystal clear blue water. We booked rooms in the Colonial Club section, and it was definitely worth it since you have access to food, drinks, and internet in the club, 2 private pools with lots of pool beds, your own butler, and a private colonial club beach with its own beach bar. For couples, I'd definitely recommend it, especially since it's not much more expensive than the regular rooms. There's no internet in the rooms, so it was key to having access in the Colonial Club.

If I had to list one complaint about the resort, I guess it would be that there are only local brands of liquor. It really wasn't a big deal, though. The drinks seemed plenty strong. The cups are small, so a lot of people bring their own travel mugs which I didn't know ahead of time. Something I'd consider doing when I return, just to cut down on the number of trips to the bar and to keep the frozen drinks from melting on the beach. There were also ants around the sink in the bathroom, but I've noticed that at other resorts in the Caribbean and housekeeping seemed to keep it under control by spraying every day. We only saw ants around the bathroom sinks, so it was a minor inconvenience.

My boyfriend and I are already thinking about our next trip to the Majestic Colonial. We checked out the Elegance while we were there, and honestly didn't notice many differences. The set up of the resorts is the same. The beach is the same, and since we don't spend much time at the pools, we figure it's really the same experience. It did seem, though, that the grounds and decor and lobby area seemed a little more upscale than the Colonial, and I'd imagine that the restaurants and dining options may be a little fancier. Seems like either will provide a fantastic vacation!

Tips: As I mentioned earlier, you might want to bring your own travel mug since the plastic cups at the bar are tiny. Get up early to reserve a spot under one of the huts on the beach if you plan on camping out there most of the day. Bring $1 bills, as the staff seemed to greatly appreciate it even though you could tell they didn't expect it. Go to the beach BBQ night, even if you just go for a drink. It's pretty impressive."

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BookIt.com Verified Traveler Geoff Schienda from Enfield, Ct

"1st day check in was horrific, did not have a room, waited till 5:00 to finaly get a room double beds not kingsize which we payed for, we had to stay in this room for 1 night then moved to room much better carried own luggage bad butler service, felt like we were taking advantage of, found out this happened to 4 other people no freindly service , would not go back to this ."

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BookIt.com Verified Traveler Kathy Seaberg from Gambrills, Maryland

"After a very long day of travel from the US we arrived at the Majestic Colonial after 6 PM. Due to flight availability, we flew into SantaDomingo and had a 3 hour drive from there to Punta Cana. When we arrived at the hotel, they told us they had overbooked and we were going to be moved to a different resort for the night. We were moved to a RIU Resort, which was quite nice, but our excursion plans couldn't go on the next day. We couldn't really unpack as we were told to be back at the Majestic by 11 the next morning. When we returned at 11, our rooms were not ready but they told us to put our bags in the rooms and come back once they were clean. In exchange for the inconvenience of moving hotels, they gave us free wi-fi and $200 credit per room (we had 2). I originally thought that meant cash but it was only for hotel services. like the spa, or dinner on the beach. Sadly, there were quite a few of us that were displaced. We had to sign a release. We finally settled in that afternoon, but felt like we got the short end of the stick. ( What choice did we have, really?) Other than that experience, it was a very nice time. We only strayed from the buffet on one night, but were happiest with the selection there-especially for my teenagers. The pool and beach were amazing. Bring lots of sunscreen! Water was gorgeous and my family took advantage of the scuba trips offered through the resort. They had a great time..The rooms were really nice and quite large with a lot of storage. Fresh water, sodas and beer everyday. On the down side, I didn't find the bartenders to be all that friendly, though the dining staff were very welcoming. One night there were so many private parties that the competing music was deafening.. Our room faced the pool so we were drowning in sound. I didn't mind it for one night, but if you want quiet, I would recommend a room that faces away from the pool. We would definitely go back. We met some people who had been to this resort over and over again. I would certainly book the Majestic again, but would more likely try a different resort just to see what else is out there."

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BookIt.com Verified Traveler Gerald Hoover from Burtonsville, Md

"Our overall experience was wonderful. The food was just ok but the staff was outstanding. The general manager, the assistant manager, and the medical staff on duty went out of their way when we had an unexpected medical emergency on our way to dinner one night. We can't thank the staff enough for making our vacation very enjoyable."

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BookIt.com Verified Traveler Jennifer from Manchester, Nh

"I just returned from a trip to the Majestic Colonial resort where myself and 5 friends stayed in the Club section of the resort. From the moment we arrived we were taken care of with an excellent level of service. However, they had overbooked the club rooms and had to place us in a regular room for the first night. They still provided the same upgrades that come with a club room as well as $100 credit per room. By the next day we were placed in our correct rooms.

I cannot say enough good things about our Butler. From the very first day he took amazing care of us. There was a birthday surprise he organised as well as decorated the doors. He drew romantic bubble baths on several nights and lit candles and aromatherapy oils. He took care of all reservations for dinner and gave us excellent recommendations.

The staff was fantastic, always helpful and a lot of fun. The bartenders as the club pool were amazing and so much fun, they made an excellent team and got to know each of us. They gave a great energy to the entire pool area and we all made great friends with every guest.

There were a million different things to do thanks to the Entertainment Staff. Beach and pool games, exercising, a beach party one of the nights, nightly theater shows and dancing at Club Coco right on site.

The food was really good and there was a lot of variety. Our group mainly used the restaurant located on the beach due to the proximity to our rooms and the fact that we could sit outside and enjoy the gorgeous weather.

This was my fourth trip to an all-inclusive and while each resort to date, no matter the country, were all really nice, the Majestic Colonial was by far the most exceptional and we are already planning a return trip!!!"

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BookIt.com Verified Traveler Lesley Bunch from Philadelphia, Pa

"we just visted the DR from 3/1-3/4/13 and i must say the beginning of the trip started off very rocky. when we arrived yes , we recieved the private Check-in because we stayed in the Colonial Club. this was nice and they had food and champagne as promised while waiting. we were given a room on the top floor and to our surprise when walking to the room the elevators were broke. so we had to walk up about 5 flights of steps to get to our room. they claomed the elevator would be fixed by the end of the day. We waited and my husband having knee problems knew this was going to be a issue. but we decided to wait out the day to give them a chance. it was NEVER fixed. the following day his legs hurt so bad from going back and forth that we called down and requested a new room, becuase he couldnt take it any longer. Thank God we were given a new room the next day on the 2nd floor. much better. but back to the 1st day. dont know the point of the butler because we only seen him 2xs our whole stay.
before moving to the new room i ordered 2 special pillows (that they say come complimentary with the room type) i was told we dont have any pillows available, call back tomorrow. wow i thought, but it says this is what we get! that blew my high also.
ok back to the 2nd day, before we were given the new room i ordered room service. its supposed to be complimantary also and 24hours. they said 45 minutes. IT NEVER CAME! after about a 1 1/2 hour later they said we have your new room, i said i ordered room service, can you come after we get our food. they said ok. after about another hour the food never came and within this time our butler came to move our belongings. no help no cart or no bell boy- so WE HAD TO MOVE OUR STUFF OURSELVES! not to mention my husbands knees were still giving him trouble. i couldn't believe it. but anyway, we got into our new room and dont forget we never got our food! so i called them back again they said they came but no one was there- they went to the new room before we even got there! didnt call or anything! so we NEVER got our food...i went to the guest services for the Colonial Club and was given no kind of care at all from them. i was told i dont know what you want us to do. i replied with you can start by giving me all the things that i was promised when i paid this extra money to be in this Colonial Club! still nothing.. so i just chalked it up as a lost and poor service. i didnt have a choice basically. i asked to speak to a manager and i was told no one was available and they would have him call em the next day... FYI HE NEVER CONTACTED ME..
teh rest of our stay was ok, thanks to the beach. the weather was nice and to avoid the drama of the resort we stayed on the beach all day. the food wasnt that great either. the best food to me was the domincian resturant. they had good rice and stewed chicken. all of the food is really bland with NO SEASONING whatsoever. especially the meat. the steak is small and tuff. no salad dressings for the salad bar and they didnt even have sour cream for the nachos.
on the 3rd day we went to breakfast early and came back in to change for the beach, my husband accidently dropped $100 us money out of his pocket on the floor in our room some how, he actually thought he lost it outside. when we came back to the room we noticed that it was cleaned, so he decided to ask the maid supervisor if any of the maids reported finding money laying around in our room. i knwo it was a chance he took, but hey what could it hurt. he said nohing was reported. after about a hour later a woman walked in our room, oh i forgot to mention, they knock and walk right in! its like they dont care if your in there or not. one morning we wew sleep and all i hear was this lady screaming hello mommy! mommy, mommy! like she was standing in our door way! we were basically naked! i just said come back please! but back to the money, so a woman returned saying she thought it was her tip money! a $100 us! lol but she returned it and we gave her $20 because at the end she was honest- and we appreciated it.
but the michael jackson show was cool, minus the fact that he had this white powder on his face that made him look creepy, but the Thriller scene was the best!
the casino was a rip off... but they have a hookah lounge which was nice. teh disco sucked and dont waste your time.
but above all, i think that will be my last time staying at a Majestic Resort. so i give my vacay with them 3 outta 5 stars
"

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BookIt.com Verified Traveler S & G from Mississauga, Ontario

"Our first time to this resort in the DR - beautiful, clean, spacious room, good (and some absolutely excellent) restaurants, fun and varied entertainment, lovely beach, wonderful people and service. The Asian restaurant was terrific - the Japanese cooking demo was great fun and the food was excellent. The Chinese a la carte was fantastic - the best Peking Duck we've had ever anywhere! Tiano, the Mexican a la carte, DR buffet, was very good as well. Also enjoyed the 'duo' restaurant on the beach - but recognize that they do not have high quality beef and if you want steak, order the Chateaubriand rather than the sirloin. The only disappointment was La Gourmet restaurant - not really a French menu, the food was not great - the steak beyond chewy, the mashed potatoes and vegetables cold (not just not warm, I mean COLD) The facilities were immaculate, the gardens beautiful - no problem finding a pool or beach chair at any time! When we arrived there was a bottle of rum and sparkling wine waiting for us but during the week, we'd return to the room and find various goodies: a bottle of rose with sushi (after we went to the Japanese restaurant); a cookie shaped like an iguana; cold smoked meats with a bottle of rose; a fruit plate - nice touches! A lovely resort that we would consider returning to!"

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BookIt.com Verified Traveler G. Parcher from Longview, Texas

"The resort was beautiful. I was really glad that we spent the extra money to be in the adult section. With this extra investment, we had a special clubhouse that we could go to for refreshment, information, food, wi-fi, etc. We had a butler assigned to us for our stay that helped us know where to go and when. He booked dinner reservations for us, ordered special requests for our room, etc. We enjoyed the adult pool and bar. We did have some issues with water outages and it took two full days to get wi-fi in our room. The food in the restaurants was good... not great. Felt a big herded in and out at the Japanese restuarant, they lost our order at the seafood restaurant, but the service and good at Le Gourmet was great.

Rooms were beautiful and spacious with a nice balcony and view."

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BookIt.com Verified Traveler Raphaele Kuhn from Fairport, Ny

"We spent 7 days in February 2013 at Majestic Colonial with our two kids, 10 and 8. Our whole family loved the resort and we plan on coming back!

The room
We stayed in a Junior Suite with jacuzzi. The room was very clean, spacious and bright. It is the Caribbean though, so you have to keep in mind that the humidity tends to make everything deteriorate faster. I did notice some corrosion on the door locks and in a few spots inside the room. We had a faucet leak and they were prompt to get it fixed. Also, some of the plastic ends on the tub jets were missing so you couldn't direct the jets. We first were assigned a room with a garden view (which really means view of the back pathway) and were changed to a pool view the next day. That view was much nicer and we do not regret the change. The best view remains the beach but that costs extra.
The hotel can get a bit noisy with weddings and night activities so we were glad we brought a white noise machine to cover the noise.
The tub was big and made for very relaxing baths. The shower was also very big.
The shampoo, conditioner, and general toiletries could use some improving. They were very watered-down and didn't have a specific scent.
The beds were also a little narrow - they felt more like full than queen sizes. The sheets and towels were changed every day and were spotless clean.

The beach
The beach has fine, light sand with plenty of lawn chairs and beach umbrellas so you don't have to fight with anyone to get a nice spot. The water is clear and beautiful, however the designated swim area is a little bit small because the shallow section is quite short.
There is a variety of gear to borrow at no charge, from sea kayaks to boogie boards. Paid activities include banana raft, parasailing, tubing, to name a few. They can be quite pricey though so we stuck with the free activities.

The pool
The pool goes from the front of the resort to the beach, which gives plenty of room for all the guests to swim without being overcrowded. I've seen some people complain about the water temperature but, honestly, we found it to be just the right temperature to cool off a little without being cold. The pool is cleaned in its entirety every day - the water is pristine. The one complaint I would have about the pool is that it closes at 6pm, which we felt was too early.

The food
The main buffet has good food although, just like at any buffet, the selection can get repetitive after a week there. There is a large variety of American and Dominican dishes. Tons of fruit juices: guava, pineapple, passion fruit, banana, etc. We thought breakfast was great. Our favorite part was 'Coffee Boy' Erbin Villa who always had great energy and was extremely friendly and good at his job. We're going to miss him most.
The Japanese restaurant was very nice, although you need to make reservations at the beginning of your stay if you want to see the cooking presentation.
The Seafood place had decent grilled lobster and service was fast. They also prepared a very good vanilla cake with chocolate custard and white chocolate icing for my daughter's 8th birthday which we celebrated there. On a side note, birthday celebrations are very fun there since they put together a small band with tons of percussions and sing a lively version of a birthday song with a candle that seems to shoot fireworks. My daughter loved it!
The steakhouse had excellent steak and sides, however service was extremely slow. It took about an hour to get our dishes.
The one improvement that could be made would be regarding the snacks. Once the restaurants close, there is a very scarce selection of snacks to be had - not even peanuts. They do serve food at the steakhouse by the beach but it is more of a main meal than snack food.

Kids club
We did not use this service as our kids took one look at the club and found it too babyish and lifeless. They must not have been the only ones since it was completely empty the few times we stopped by - quite depressing actually. The kids pool has some slides that look great in the brochure but really the pool is very tiny and no kids seemed interested in hanging out there. It is also located at the very front of the resort, aside from everything. The hours of operation are also not conducive of date night since they close at 5:30.

A note about wifi: there is no wifi in the rooms, which, in this day and age, is a big minus for me. You have to go to the lobby and pay $3 for an hour or you can choose to use the 'Internet center' for $5. If you have a laptop and want to stay connected, you can have a wired connection in your hotel room for $10 a day.

A note about transportation: we did not reserve transfers from the airport to the hotel and it was definitely the best decision. Taxi drivers were fighting to take us to our hotel and it took a lot less time to get there from not having to make multiple stops. The cost was $40 for us 4. On the way back, our transfer was free from booking the swim with the dolphins activity through the hotel.
"

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BookIt.com Verified Traveler Michael S from Alexandria, Va

"Stayed here for 7 day 6 nights... should have stayed even longer! we did not want to leave. The entire experience was great filled with VIP treatment the whole time. The Colonial Club was excellent, and the employees were all extremely kind and took care of us. Will definitely be back here. As stated before, only regret is we should have stayed longer!"

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BookIt.com Verified Traveler Richard Greene from Haverhill, Ma

"We stayed in the adult section on the Colonial side. We were greeted and then brought into a private room with drinks and snacks to check in. Our room was on the pool side.it was a little dated but very clean.The poolside is in sections so you get to know the people on your side. There is a pool swim up bar and the two bartenders were very friendly.
The food is just okay. If you are a veggie eater it is a challenge to get fresh steamed. The buffets are just okay. We ate in the Japenese restaurant our 5th night and that was by far the best meal. We ordered room service one night and although the service was quick,the food was miserable. We did not eat it.
The beach is nice. A little crowded. The water is warm but rough.
Our room came with a butler but we only saw him the first day.
We went to Punta Cana on Feb. vacation. The weather was unbelievable. Warm days and nights. Always sunny and always a breeze.
The people at the resort work very hard. We tipped alot.
If I went back to the Dominican,I may go back to the Majestic. Not sure.
This review sounds negatine and some of the hotel services are but the place is very clean and they people work very hard to help. My biggest complaint is the food."

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BookIt.com Verified Traveler Ed Keelen from Columbia, Sc

"We had a wonderful time at the Majestic Colonial. Immaculate groundskeeping. The Colonial Club is the adults only section where we stayed. Big, 532 swuare foot room with tile floors, jacuzzi, a nice balcony, premium liquor and bottled drinks in your room. We loved the 'Baja Beds' next to the elongated pool--a king sized bed with a covered canopy that you lounge around in. The beach was beautiful but windy and the water cold for our tastes--we spent most of our time at the pool and the swim-up bar. Food was so-so and plentiful. Order from menu or buffet style. We were only there for two days, so didn't take any excursions--didn't need to! All we needed was at the resort!"

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BookIt.com Verified Traveler Candice from London, On

"shout outs to all the amazing staff at the resort. The resort is super clean, and well taken care of. all the complaint on this site are from over privledged people who's expectations are out of line. If youre looking for an outstanding vacation, with wonderful service i'd def check this place out!"

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BookIt.com Verified Traveler Ginette from Lebanon, Ct

"Everything was awesome. The people there are friendly and nice. There was so much variety in food that you could eat what you were int the mood for. The beach and resort were beautiful. It was very relaxing and I'm ready to go back .
It was like a dream and a place we never knew existed.
The excursions were fun and organized also.
Highly recommend this place to anyone!"

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BookIt.com Verified Traveler Elizabeth from Ma

"It doesn't get much more beautiful than this! Your classic Caribbean get-away! Views are amazing! December is a fantastic month because you have the beach & pool to yourself. Also, the bartenders get to know YOU a little better. Delish!
The staff is incredibly friendly! Get used to saying 'Hola' a lot. Smiles and 'Hola' every time you see a staff member.
The little touches make a big difference! Staff is willing to take pictures, they remember you, and the Guest Services is accommodating.

There were different events each day: Beach BBQ & Beach party, Beach Paella lunch, pool party, dance lessons, live bands, drinking from fresh coconuts, theater shows, and the list goes on!!

The pool is so long, stretches the entire length of the resort. There are a few bars along the way.

The Supreme Buffet is by far the best for all three: Breakfast, Lunch & Dinner. Le Gourmet is reservation only and is DELISH! But beware, very small portions. You'll be hungry later.

If you are a drinker watch out for Mamajuana!! Or should I say, stay away... Very intoxicating...

Our Ocean Front View suite was gorgeous! Waking up to the sound of crashing waves every morning was just amazing. The TV had some Spanish, some English channels. Perfectly fine for falling asleep at night.

For our honeymoon package they sent up a bottle of wine and a snack each and every afternoon. It was awesome!

Shopping isn't great. All of the stores have the same thing. If you are looking for fine jewelry or unique gifts, good luck. All stores items have the same hand-made jewelry and hand-carved wood items. Also, if you go to Punta Blanca Plaza be prepared to barter. Keep your stance! Lastly, bring your own bathing suites! Don't go expecting to purchase one because you'll spend $135 easy.

Room Service is slow. Of the 3 times we ordered we had to call back twice because they forgot us. They showed up right away and were incredibly nice.

Maintenance is not good. We called for a new alarm clock 4 times before they came, and they still didn't take it away, they just added one. The alarm was stuck on the same time every day. They also never replaced our broken chair on our terrace.

Watch out for bugs in your jacuzzi. I got bit in one, and the other was just too dirty to get into. Showers were amazing though! HUGE!

The beginning part of the trip was best for us because there weren't many people. Toward the end more showed up and it was a bit crowded. But then again it was Christmas Eve by then!

Overall a wonderful experience. Would definitely go back again. You get the most bang for your buck in the DR. This place is perfect!

Few Tips about Water in the DR:
Do not open your mouth in the shower
Brush your teeth with bottled water
Perfectly fine to drink water they serve at meals, it's bottled (Dasani always)
The ocean is fabulous, go in at least once. But the current is strong, be careful
Your hair WILL smell when you get home. Wash thoroughly."

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BookIt.com Verified Traveler Gail from Coon Rapids, Mn

"Majestic Colonial is a fabulous hotel! This was our first trip to Punta Cana but have no reservations when staying at the Majestic Colonial. The place is immaculate. Staff super friendly...never a rude person, always a smaile and Hola! If you address them with a smile, they will gladly do the same in return. Room was very spacious, though we did have a leak in our ceiling on our 5th night. Maintenance was there within 30 minutes and it was fixed while we were at the beach, no problema! Beach is fabulous, drinks plentiful and always refilled. Liquor was poured abundantly, just keep saying more, more, mucho gracias and they smile and laugh and give you what you want. It was fabulous. Food was the only minor complaint. We didn't go hungry and our favorite were the French and Japanese but I did need the Pepto. Not sure why but I think I just drank more than normal and it possibly was the sugar cane....I think it's cane sugar there and very, very sweet. Once I switched to beer, I was much better. But instead I just drank whatever I wanted and simply took Pepto at night before I went to bed. It was never a big problem and it didn't interfere in what we wanted to do during the day. I would definitely return! The beach and the swimup room are soooooooo nice. I'm blad I paid the money for adults only so we could go tot he other 'active' side and then retire to our quiet adults only pool which wasn't so quiet with all the drinking adults....but it was fun in a different way...."

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BookIt.com Verified Traveler Lisa from Somerset, New Jersey

"This was a great choice. We walked over to the Elegance and I wasn't impressed I would definitely go back to Majestic Colonial. It was nice and relaxed not very formal. Despite what many reviews say on other sites the staff are very friendly and accommodating. We never encountered anyone who was rude. The drinks were not that great. The food isn't amazing but we never went hungry. My favorite restaurant was Taino. It featured Mexican and Dominican food. We went there a few times throughout the week. The beach was great we always found a great spot to lay out and there was a wedding everyday and we had a great view of that as well. We were put in the adults only section and had a swim up room which was beautiful."

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BookIt.com Verified Traveler Garland Samuelson from Riverton, WY

"As long as you realize you are not in the US and don't expect things to be ABSOLUTELY perfect, you will be very satisfied at the Majestic Colonial. It is a beautiful property, with excellent staff. The food is plentiful, with great variety. The beach is the best we've ever been to (including Hawaii, Costa Rica, Mexico, Florida). The bed is not as comfortable as beds at nice hotels in the US, the bedding is not as plush, and little things are annoying, like the alarm clock that is hardwired into the wall and doesn't work. Overall, we had a great time, and heard from other travelers while off resort how terrible their resorts were, so we were happy we chose the Majecstic Colonial. Go on a tour"

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BookIt.com Verified Traveler Colby from Houston, Texas

"We decided to do our 8th Anniversary here in Nov. 2012. We had a blast! We were welcome with an Happy Anniversary banner on our door. Staff was excellent and catered to your need. Rooms were immaculate and clean. Pool was perfect and Beaches absolutely beautiful. We love it so much we are planning to come back as a family vacation next year. The resort look just like the pictures. We are very picky and selective when it comes to vacations. We had so much fun and highly recommend Majestic Colonial for couples and families. It is Benjamin approved!"

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BookIt.com Verified Traveler Bjorn from Des Plaines, Il

"I would greatly recommend the Majestic Colonial to anyone who is looking for a 5 start experience for a very reasonable price. The hotel staff is amazing, food is out of this world good and the resort is always very clean.
The waves are just a little too big if youre traveling with little kids. But they have an amazing pool they can go crazy on.
If youre looking for good, clean family fun or just a good time with your partner. Please visit this resort. You will not be dissapointed. ."

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BookIt.com Verified Traveler Phillip from Sarasota, Florida

"It was okay. Not great but not bad. Safe did not work. It was repaired. Jacuzzi did not work; it was repaired. Wrong room at check in and switched to a better room. Staff was great. Lobby Bar was fantastic. Food was also pretty good. Buffet gto a little old after 4 days. Specialty restaurants were excellent. Pool is amazing. Best part of resort. Good vacation, I just wish I would not have had the problems. Spa is just mediocre. Staff not friendly."

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BookIt.com Verified Traveler Kim Regan from Pelham, New Hampshire

"This was our first trip to Punta Cana and our first all inclusive trip. Everything was absolutely wonderful! We were very impressed with the service we received from the moment we landed-until the minute we re -boarded to come home! The resort was very clean. The staff were incredibly friendly-and went out of their way to accommodate you. We had a bartender that was in training, and he was phenomenal!! The resort was very clean-everywhere you went. The ocean was breathtaking. The pool was immaculate! I can't say enough about this place! Can't wait to go back again!!! Will definitely recommend to others!"

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BookIt.com Verified Traveler Arek Gacek from Miami, FL

"This was my first experience at an all-inclusive resort and I have to say I was quite impressed. Although my family and I took a day trip to the capital, there is no need to leave the resort. Great customer service and cleanliness along with an always-smiling and friendly staff made my vacation stay very enjoyable. The only thing I didn't care for were the nightly shows and the optional activities such as volley ball, soccer, etc. were unorganized and never on time or just didn't happen at all. Everything else was great including great beach, pool, and especially the food and drinks. Overall, this was a successful family vacation. Thanks Majestic Colonial."

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BookIt.com Verified Traveler A Recent Traveler

"1st all inclusive but will not be by last. The staff was all very friendly Would reccommend. All we did was relax and was well worth it"

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BookIt.com Verified Traveler Alba Garcia from Boston, MA

"Very nice vacation place.
The excellent customer service of the staff members made our vacation to be very nice and relaxing. Every staff members were very pleasant, always very welcome and with a big smile at all times. The Buffett, we always had excellent service.
The only problem was the cleanliness, although our room was very clean but the jacuzzi were filty. We had two rooms and had the same experience in both rooms.
Overall a wonderful place to vacation."

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BookIt.com Verified Traveler LUIS from ARECIBO, PUERTO RICO

"vacaciones excelentes, volveremos pronto y lo recomiendo///excellent holiday, will return soon and recommend"

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BookIt.com Verified Traveler Leo Cabrera from Miami, Florida

"The reason for the low score in cleanliness is due to the green mold growing on some areas of the pool such as jaccuzi and bar are. Also some in the room's bathroom.
I would like to add that all this is compensated by the excellent customer service of many of the staff members. At the lower level lobby bar we were always very welcome and with a big smile by the staff. At the Buffett we always had excellent service. All of then always went beyond their duty to make us happy."

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BookIt.com Verified Traveler A Recent Traveler

"We had a great time. The locals were amazing. If you want R and R this is the place."

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BookIt.com Verified Traveler A Recent Traveler

"Had a great time room was very nice loved the pool & the beach."

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BookIt.com Verified Traveler NOMA SANCHEZ from COVINA, CALIFORNIA

"THE EXPIRIENCE WAS EXCELLENT, FROM THE MANAGER TO ALL THE STAFF THE SERVISE FRIENDLINES AND THE WILL TO SERVICE WAS OUTSTANDING WE HAD BEEN IN OTHERS RESORT BUT THE SMILES AND FRIENDSHIP OF THE PEOPLE IN THIS RESORT IS INCREDIBLE."

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BookIt.com Verified Traveler Mike from Boston, MA

"It was a great resort and having booked six months in advance, we got a ridiculously great value. We gave them our marriage license at arrival and instantly got bumped up from a Colonial Junior Suite to a 1-Bedroom Colonial Suite, which basically doubled our room size and gave us TWO private balconies rather than just one, including one with a jacuzzi and sunbeds. Because it was our honeymoon, we also got free room service all week, which was outstanding. They did a lot of little things for us too, like sending us a heart-shaped cake one day, sending us a letter from the manager and checking on us to make sure our room was OK.

The food varied from just good in some places to great in others. The French place, 'Le Gourmet,' was great, and the shrimp at the seafood place was outstanding. They also had a BBQ Beach Party one night which was fun and had some awesome grilled food.

We were one of the few couples there. It seemed like mostly a family place, and there were lots of activities for kids.

Definitely bone up on a little Spanish, it makes a lot of communication easier with everyone.

The beach looked fake, it was so nice, and the pool was so huge, you could always find a place to go that was relatively quiet, if that's what you want, and you could always find the big loud party down the end near the beach.

We never left the resort all week but there were a ton of representatives set up in the lobby where you can sign up for excursions to see dolphins and explore a bit, if you're looking for that.

Oh and go to the spa. Just go there. It was great.

Overall, it was a great value. I'd definitely consider going back there, seeing how affordable it was, and I'd recommend it to anyone looking for a place to go and relax."

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BookIt.com Verified Traveler Paulette Bernard from Rosedale, NY

"I had a wonderful time. Everything was excellent including the Staff. I would recommend to my friends and family."

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BookIt.com Verified Traveler Manuel Lage from Miami, Fla

"Everything was great at the Resort. The only problem we had was the check-in. Arrived at 1:30pm, soooo hot, tons of people, and was told room would be ready at 3:00pm. Very disorganized and not enough staff to handle everyone checking in. Did not get into room til 3:45pm. Other than that, GREAT RESORT!!!!"

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BookIt.com Verified Traveler Minh Nguyen from Houston, Texas

"Nice Resort, Pool very pretty. The beach party serve with BBQ so wonderful. Will come back with friends again. Upset we missed Magic show at the day we leave."

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BookIt.com Verified Traveler Fallan from Myrtle Beach, SC

"A couple of things you will want to know before booking -

1.Much better for families %u2013 not a spot to go if you're looking for a week of partying like your still in college
2.Food is pretty good. Main buffet rocks every day, every meal period. Hibachi restaurant is the best of all , but you need reservations so make them when you arrive. The Steak house was OK - equivelant of an Outback. Seafood is good. Mexican was great.
3.Grounds are beautiful and clean (spotless). However they do not value Air Conditioning like we do in the States so be prepared for no AC in any of the main buildings except the restaurants. Also, do not expect your room to ever get any cooler than 74* and the beds are one step above a Wal-Mart mattress.
4.The mini bars only consist of 2 Presdidente Beers, a bottle of Champagne, 2 Sodas and 4 Waters. Not much - but you need the water to brush your teeth.
5.Definitely book transfers ahead of time from the airport and it only takes about 20 minutes to get to and from.
6.Order your drinks strong and do not get mad at or think the bartenders don't like you, they just don't speak English and are slow.
7.The pools are beautiful and I have been all over the Caribbean and have never seen a beach as gorgeous as Majestic's %u2013 AMAZING!!
8.The nightly shows are a joke. Don't bother.

My wife and I are Sandals veterans so I had to keep reminding myself we were not at Sandals. If you have ever been to Sandals or Beaches, on a scale of 1-10 Sandals is a 12 and Majestic is a 7. Make sure you are aware of that fact because if you expect Sandals, you WILL be let down at Majestic. Your also not paying $4,000 a week either. You cannot beat the Majestic value

All in all it was a great resort and everyone in our group was sad to leave and eager to return on our next vacation.
"

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BookIt.com Verified Traveler Jocelyn Jarvis from Lake Orion, MI

"This was our first time in the Dominican Republic and we LOVED it!! We are looking forward to going back and are planning a trip for 2013.

Our stay was wonderful overall! It's a beautiful resort and the staff are friendly and full of life. Often, the staff would walk around the resort just doing their jobs while singing and/or dancing a bit. It was fun to see.

The food was decent overall. In general, the food didn't meet my expectations, but it certainly wasn't bad food. The main buffet (international foods, i.e. Italian, french, mediterranean, etc.) was just okay. Same for our experience at Tres Carabelas, the seafood restaurant. The filet Mignon at Rodeo Grill had excellent flavor, but was a bit less tender and a thinner cut of steak than we're used to in the US. Between the two breakfast buffets, we preferred the buffet at the Buffet Supreme restaurant. The Japanese cooking presentation at Matsuri was tasty and fun, I would definitely recommend it! Last, the snack bar La B del M is the late night snack option (open til 6:00 am!) and had friendly, fun staff. The food quality, however, was slightly questionable. We found that the burgers and hot dogs were cooked prior to the snack bar opening at 11:00 pm and seemed to stay on the warming skillet all night. I was a bit nervous to eat there, so we didn't often.

The rooms: our room was spacious and beautiful. We had a 'garden view' room, which really meant that our room faced another resort that was divided by lovely, mature coconut, palm and flowering trees. I enjoyed spending each morning on our terrace drinking coffee, reading and taking in the Dominican morning. The rooms are nicely air conditioned, but that doesn't completely remove the dampness because of the humidity. The beds are reasonably comfortable, but the sheets are a bit scratchy.

The pool and beach: AMAZING!!!! I have absolutely nothing negative to say about either one. We spent our days hopping between the beautiful, clean pool and the equally beautiful, clean beach. Both water temperatures were very comfortable. There is but one pool bar, so at times it got a bit crowded, but the bar tenders worked very quickly to get everyone's drinks. They did a great job!

Transportation to/from airport to resort. The airline price was super reasonable, the drivers were friendly, helpful and punctual (so we had no worries about missing our flight home).

Final tip: This was our first time to the DR, and based on experiences others had told us about, we were under the impression that most local employees would speak English relatively well. This was not the case in our experience. At the airport, we discovered that the customs officials spoke virtually no English and many on the staff (bar tenders, housekeeping staff, restaurant staff) spoke very little. Fortunately, I speak Spanish somewhat fluently so it was fun, but it was unexpected so we weren't prepared to deal with the language barrier.

We miss the DR already and can't wait to go back!"

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BookIt.com Verified Traveler Hilda H

"Resort is beautiful; rooms are large however the older rooms are falling apart literally. We had to be moved due to the shower pipe breaking, remote doesn't work, cabinet knobs falling. Definitely not keeping up with rooms.. Very Sad because it could be a lot better. Food was best for breakfast, Internet service horrible. Mixed drinks not good; stick with beer. I've been here twice and will not return."

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BookIt.com Verified Traveler A Recent Traveler

"Great resort... ideal for families with young children (age 7 ). No pressure to do anything beyond lounging and the food/drinks were plentiful. Staff was extremely friendly!!"

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BookIt.com Verified Traveler Kristin Tuttle from Dallas, Texas

"We had a great time! From the moment we arrived, we were greeted with smiles and warmth! It is a beautiful and safe resort with all of the amenities. The staff go out of their way to ensure you are happy and have all that you need to enjoy your experience! We will definitely be back!!"

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BookIt.com Verified Traveler Tracy from Michigan

"Great hotel, some staff was a little slow at times but that wouldn't stop me from going back. Beautiful landscape, beach and water!"

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BookIt.com Verified Traveler Donald Johnson from FREDERICKSBURG, Virginia

"The wife and I wanted to do something different for our 25th Wedding Anniversary, so we decided to book an all-inclusive. After doing our internet research and checking out the reviews we decided on Majestic Colonial. We did good, this was the best vacation resort we've had the pleasure of visiting. The staff were pleasent, rooms clean and comfortable. There were Day and Night activities. We've only been back a day but I.m still smiling. The wife also loved it. Excellent. We've already talked about coming back. The VIP folks were also made available for our vacation needs. :-)"

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BookIt.com Verified Traveler Laura DeShazo from Bolivar, MO.

"This was our first trip to an all-inclusive and we loved it! Especially appreciated the VIP service to and from airport. The only complaint I have is the lack of information regarding dinner reservations having to be made early in the a.m., otherwise you missed out. I think this was not standard routine, but a result of the fire that burned one of the favorite restaurants a few weeks before we arrived. The food was great though at all the places we ate. Also enjoyed the entertainment.
We also took advantage of the 'free' party cruise and enjoyed that as well."

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BookIt.com Verified Traveler Alicia Taylor from Bel Air, MD

"Had to switch rooms three times because of the following reasons:

~The toilet had a paper strip across the seat and when we lifted it was filled with a disgusting mess, to make matters worse it was broken and would not flush.
~The shower was clogged and we were up to our ankles in water. It flooded the whole vanity area. When I walked across the floor I slipped, went up in the air and landed directly on my back inches away from banging my head on the tub.
~The air conditioner was broken and while we slept flooded the hallway including my daughters luggage, which soaked all of her clothes.
~The safe was broken
~The ceiling fan constantly squeaked very loudly.

To make it worse they were very nonchalant about it and didn't offer any sort of apologies or concessions, just kept switching my room like it was no big deal or inconvenience to us.

On a positive note, the entertainment was good.
"

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BookIt.com Verified Traveler Randy Delcamp from Westfield, Ma

"amazing trip the vip people help out alot, love having them their at the airport and hotel thank you for a nice vacation"

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BookIt.com Verified Traveler Cristian Gantolea from North Brunswick, New Jersey

"The resort Is great super service , we had a birthday party for one of us...excellent place to spend vacation. Is second time going to Majestic Colonial...."

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BookIt.com Verified Traveler Annette from Vineland, NJ

"Never go back to that Hotel again."

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BookIt.com Verified Traveler Joe Alers from Panama City, FL

"Our stay was awesome. We went with 2 other families and enjoyed the variety of food through the day. The reservations for the nice dinners was a little unorganized especially having 3 stations and only working out of one. The entertainment was great and the MC with his crew made it fun to watch and kept the crowd going.
The only problem we had was with the locks that we couldn't get in our room twice and had to wait 45 minutes for service. The rooms with 2 beds for family should have a curtain at least between room and bathroom for privacy. Housekeeping was friendly and hard workers. The excursions was very enjoyable, I do recommend the zipline with Conopy tours it was breath taking. The adventure bugie was a good adventure but not all the buggies were reliable.
In all it was good trip and would do it again but next time I will bring my mom. One more thing was I speak spanish and got info pretty easy but I did hear one of bellboys up front complain to the other about getting $1 for a tip. US $ is worth mmore than there money. So, thats all I have to say. Enjoy your trip."

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BookIt.com Verified Traveler Michelle from Henderson, Nv

"very nice hotel!! was very clean. the employeees were always cleaning!!!!! did not like the stairs in the main lobby down to the grounds! but they do have elevators. the pool bar area from 4-6 is very loud!! at the pool, so be careful if you get a swim up room. and at night the nightly entertaintment is loud also by the pool and bar by the walkway. there is also construction going on right now ,all day and late at night working and kinda loud! ohhhh and if your looking at the weather and it says rain and thunderstorms, dont worry its actually nice every day. all staff and were awesome and very accomadating! theres a drink you get when you first get there... its called the MAJESTIC!! VERT GOOD!! TASTES LIKE A CREAM CICLE with rum. the beaches are awesome and great drink service on the beach. they also have burgers and chicken at the beach all day tell 4 and a few other things. and a bar. i would return!!"

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BookIt.com Verified Traveler Chris Coyle from Henderson, NV

"The buffet manager was very nice!!! and made us feel very comfortable and was very friendlyand personable!!! The hotel and staff were great. I would go back for sure"

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BookIt.com Verified Traveler Bill Bibbs from Cliffside Park, Nj

"My overall experience was excellent! It was everything I expected and soo much more! I would definitely recommend this place to others. The staff were so welcoming and nice, the only thing I didn't like was that I wasn't able to stay longer."

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BookIt.com Verified Traveler Dan from Toms River, New Jersey

"Where should I start?

The grounds for the Majestic Colonial were absolutely gorgeous! The staff were some of the most friendly, helpful and grateful people I've ever encountered at a resort!

A few surprises during our visit:

On our first day there we learned about a fire that burned down two of the restaurants, a few bars and the lunch buffet. This was VERY annoying and inconvenient. In addition to the inconvenience, the reconstruction was VERY loud and a relaxation hindrance.
However, to accommodate the guests, the Majestic Elegance opened their restaurants (by reservation only) to the guests of Majestic Colonial.

THE BATHROOM DOOR!!!!!!!
This little surprise was the most ridiculous thing I've EVER seen! The bathroom was more like a stall in a public bathroom. The frosted glass bathroom door was about two feet short of the ceiling and about 8 inches short of the floor. Since everything in the hotel is tile, sounds reflect REALLY well.. It was awkward and impractical, a very poor design at best. Privacy is at a minimal in your room.

Our maid service was not so good, there was a ring from a drink cup on our counter the day we checked in.. Out of principal, I left it there. 11 days later that sticky ring was still there and I'm willing to bet unless a guest cleaned it, it's still there.

Stay away from the water, lettuce, fruit skin .. and basically anything they may have used water to wash. We have been home from our trip for two weeks, our stomachs are still not right..

With all that being said, the resort was nice, but I wouldn't go back.
"

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BookIt.com Verified Traveler Lisa Wise from Brownstown, Michigan

"The resort was ok. I thought the restaurants were wonderful. Breakfast buffet was not that great, though. Also the pool and swim up bar closed at 6 p.m., that is too early for my liking. I felt it was a long walk to get food or drinks from where my room was located. On the last morning I noticed a cockroach on the floor in our room, ewww. Our light in the shower was out and the shower had poor drainage. I couldn't get hot water in the jet tub in our room. My air conditioning wouldn't get cooler than 20' The nightly entertainment was great. I have mixed feelings about my overall experience."

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BookIt.com Verified Traveler Anthony from St. Joseph, MN

"We had our honeymoon at the Majestic Colonial and it was fantastic. We can't say enough good things about our experience. The nightly entertainment was great, best magic show we had ever seen, as well as a ridiculously good Michael Jackson impersonator. The food and drinks were wonderful, and all inclusive. We got involved with a lot of the daily activities and competitions like darts, volleyball, and beach olympics, and that was a lot of fun. The staff was very nice, and I would say our overall experience was great.

The only negative things I can think of were that the sheets on the bed were not changed every day, and actually had some other people's hair on them sometimes when they were changed. But the rooms were kept pretty clean, and that is really the only negative thing I have.

Great trip, highly recommended, and go on some excursions too! Stingray bay was really cool!"

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BookIt.com Verified Traveler David Bianco from L\'Anse, MI

"Overall experience was fantastic! Staff was very friendly and accommodating- food was wonderful and beautiful surroundings-enjoyed everything very much!"

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BookIt.com Verified Traveler Emily Williams from Norwalk, Connecticut

"Well let me first say that the Majestic Colonial was a good looking hotel. The other side, The Majestic Elegance, looks much better and 'elegant'. The resort is nice but sometimes the bed sheets would be damp and smelled funny. They did change the sheets timely and daily each day. The rooms were a very good size and we didn't experience any furniture damage, spots or stains. I was disappointed to see that they didn't offer any 'top shelf' liquor at the Colonial. The drinks were almost always horrible! We went over to the Elegance we saw more familiar drinks. So after we figured this out, we would go to their main lobby to drink. The bars also didn't have menus or 'specialty drinks'. You had to kind of just ask for something and they would make their version of it.(Mostly from a premix or slushy machine) They were absolutely horrible!nnThe entertainment was ehh...There was a group that danced around a lot. In the clubs, at karaoke and other events. They were really entertaining and they did this dance that I absolutely loved. The club was the only event that we truly enjoyed. Because it rained so often, we couldn't go out into the streets and visit more of punta cana. So we were confined to the hotel which was absolutely boring and by the 3rd day we were ready to go...We have NEVER been ready to leave a hotel and we travel often The customer service was very bad. Due to a bad accident on our way to JFK we missed our flight and weren't able to fly out until the next day. The Majestic Colonial was giving us the run around for 3 hours on if we would receive a refund or could stay an extra day. Not only would you be ignored, they wouldn't let you call out, and they would lie right to your face. After 2 hours of being in the hot lobby, we were finally told NO. The first day already sent a negative tone. o one was helpful and a lot of the staff didn't speak English which was aggravating. It seemed like no one cared. Another thing that I found ridiculous was the dinner reservations. We had to wake up around 9am everyday to wait in a line that would close up in 2 hours or while you were standing there! There has to be a better way. The last time we booked an all-inclusive we booked all of our restaurants on our first day. The Majestic needs to take a hint! I couldn't believe on my vaction I would have to wake up early and stand in a line. Less than impressive.. What makes it worse, the food was AWFUL! It was always room tempature or cold, even when it freshly came out. The cooks did not do a good job providing 'good food'. Some of it was just 'edible' others were 'disgusting'. The only thing that was good was the Japanese food and the Italian food. The Dominican buffet surprisingly the WORST! Thinking about the food makes me sick now. My husband spent 3 days with an upset stomach. The days that were sunny, we went to the beach and ate out there, which was pretty good. We went on a nice motor boat ride and a party boat for free. Those were the best days and unfortunately they were the last two. nLet me not leave out the fact that upon arrival, at customs, we were told to wait over to the side after my husband gave his passport. After 5 mins we asked what the problem was and the guy said 'everything is ok, don't worry'. He comes back with what looked like a copy of the information page on my husband's passport with the picture on it and slid it to another woman. When we asked again, he said 'there was another person with his name so they were just double checking'. Sounded like complete identity theft! My husband could pass for a Dominican so I believe they would do that. Overall I give that experience a 2 1/2 (generous 3). I would NEVER go back or recommend anyone to go. Esp to a country were you don't feel safe off the property and you can't drink the water. "

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BookIt.com Verified Traveler Cris from New Iberia, LA

"This was one of the best vacations that we have ever been on! We were completely blown away by the friendliness of the staff. They never once had their hands out waiting for a tip (of course we tipped them well anyways). They were always eager to help! We will definitely be returning to the Majestic Colonial in Punta Cana for future vacations!!!!"

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BookIt.com Verified Traveler Yoraider from Lawrence, MA

"It was our first time ever in Punta Cana DR. I loved the resort. The food was GREAT. Weather was perfect everyday. Staff & guest all very friendly. Staff very humble (they do their job CORRECTLY). Good entertainment at night. Beautiful beach. I did not complain at all during my stay. I am glad I visted the Majestic and what I paid for was very well worth it. I would 100% go back. To make reservations true it was a long wait and a long line, but I did not waste time there. I went after hrs to make the reservations I wanted with no problem. The buffet was a perfect spot to eat. Every night a different theme. Good way of trying out new food. My room was all the time spotless. AC was working all the time. I was surprised with all the channels on TV, thought they only would of had basic channels. It was all beyond my expectations. Vacation is all about fun and is exactly what i had at the Majestic Colonial."

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BookIt.com Verified Traveler Sondra from Boston, MA

"My husband and five year old daughter had a wonderful time. The resort is charming as well the cultural experience of the Dominican people. The food was very fresh and you could see the staff took pride in preparing it. As for the fire, this was an unfortunate event that could not have been foreseen by Magestic. They did the best they could to accomodate the Colonial patrons to the restaurants of Elegance. The beach was outstanding (lots of cabanas), the staff was lovely, the resort's appearance is very charming - an open air old world Spanish feel."

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BookIt.com Verified Traveler Kenneth from Many, La

"my wife and i had the best time,it was some of the best money ive spent in a long time.the staff was great. we enjoyed our time there,and look forward to going back soon."

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BookIt.com Verified Traveler A Recent Traveler

"I had been there before and I loved it. Therefore, I returned on this occasion. Even though the beach restaurant was under construction, we had fun and likewise, got great service. Because of this restaurant being down, we got a reservation in the next-door resort steakhouse which was outstanding. Really never had to make any lines for anything. Great service, food, and beautiful surroundings. Will go back!"

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BookIt.com Verified Traveler Angie from Youngsville, NC

"I will not go back to this resort! The property was beautiful but the staff and service were awful. We paid for internet service in the room and it never worked. When we called to have it fixed we were told that somone would be coming to fix it but we had to wait in the room. Someone would come to fix it and say that they would be back and never returned. This happened for 4 days and they still tried to charge me for the internet service as checkout. Most of the staff could not understand or speak English and were very unfriendly. The alcohol was horrible. You had no choice of brand for liquor or beer and you only were allowed two beers per day in your in room minibar. The food was good but that was about it."

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BookIt.com Verified Traveler A Recent Traveler

"Disappointed--not at all what I expected"

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BookIt.com Verified Traveler Jean Licata from OAkdale, Ny

"So disappointed with the resort. Due to construction we were told we would be able to go to the sister facility Elegance next door. When we got there we were told to go to any of the better class restaurants, we would have to wait in line at 10am each day to book that night's meal. The line started building 45 min before 10 but would not take you til 10 so they could give 1st preference to Elegance guests. My husband waited 40 min for the seafood restaurant and were told there was no availability even though he was the 3rd person in line. As for cleanliness rooms appeared clean until we lifted the bedspread and saw how dirty, stained and mildew it was. We complained and they moved us to a cleaner room. As far as safety, 1 out of 3 fire stations were missing fire hoses! The air conditioning in room was not working properly even though we asked them to fix it. Next time, we'll spend a little more and go to a Sandals resort where you get what you pay for."

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BookIt.com Verified Traveler Stephanie from Albuquerque, NM

"We stayed at the Majestic Colonial Punta Cana about two weeks after the fire. I did not like our view which happened to be construction of the damaged resturant. I asked to be moved and they relocated me to the other side of the complex where it was quite with a beautiful view of the countryside. The staff was incredibly friendly and the resort was like a scene from a post-card. The food was just ok, but the nightly entertainment was outstanding. They were enough activities planned by the resort to stay entertained, or you could just lay low at the pool and beach and relax. The staff and managers really went out of their way to make sue each and every vacationer was taken care of. "

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BookIt.com Verified Traveler Wendy from Riverside, Ca

"Booked to stay at Majestic Colonial for entire stay but only stayed one night then upgraded to Majestic Elegance side of resort. Colonial was nice and staff was friendly and service was great. I requested to be upgraded and with no problems they searched and booked me,there was an upgrade fee but it was well worth it!! Yelitza supervisor on Elegance side was Awesome!! She greeted us right away took us to see the room to make sure we approved she went out of her way... Japanese and steak house were very yummy!! Mexican restaurant was disappointing... Service was awesome everywhere we went and everyone was friendly.. I would recommend this place to all my friends!!!!! Will definitely return!!!"

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BookIt.com Verified Traveler Carol from Allentown, PA

"Our vacation was wonderful. We did not want to leave. Everything about this place was absolutely great!. Weather, beach, pool, staff and the room. The food was Fantastic especially the native dishes in particular the mangu! The alcohol was always flowing and the drinks were yummy!
It is an older resort and needs some updating however the frendliness and helpfulness of the staff makes up for it. The only thing I would have liked to see is wi-fi throughout the resort.
We were warned by Book-It about the fire that ruined a couple of the restaurants and part of the pool but it did not bother us @ all. We did not even go to the sister resort as we had so much fun here!"

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BookIt.com Verified Traveler Julie from Milford, MA

"My husband and I stayed for a week (May 10-17) and overall we had a great time. The resort itself is beautiful. The grounds, pool, architecture, beach %u2013 all gorgeous. Customer service on the other hand is lacking. I'm not one to complain about a vacation but there were some minor problems that should not have been issues for a resort that claims to be 4 stars. The first problem happened when we arrived. We were told that our luggage would be brought to our room in 5 minutes and we ended up waiting an hour before my husband finally went back to the lobby to get our bags. On our second day there we came back from the beach to a clean room but had no towels. I had to call the front desk twice before they finally brought us towels and by that time is was already after 6pm. One of the bigger frustrations I had was the line each morning to make reservations. I stood in that line twice for over an hour each time. By the time I made it to the front I demanded reservations for the next two nights and they gave them to me. They need a better system for this. The beach was great; we spent a lot of time there. We never had a problem finding a shady spot under a palapa. The lunch buffet at the beach got old pretty fast but it was fine for just a snack during the day. The seafood paella was amazing; I think they do that on Friday's only. We always grabbed an extra roll at the buffet to feed the fish in the ocean. Most people we talked to said that they saw more fish while we were feeding them than on their snorkeling excursion! The pool was amazing! We had a swim up room (I would absolutely recommend this) and were lucky to have stairs into the pool which was great! A lot of the swim ups don't have that. The temperature was perfect and I would recommend bringing a pool float from home (or you can buy one at the resort like I did). The breakfast buffet was great, lots of choices. We went to the buffet for dinner one night and I couldn't really tell what a lot of the dishes were. We only used the restaurants on the Colonial side: Japanese was awesome! Definitely get reservations for the cooking tables, we did that twice. The a la carte option for the Japanese restaurant was good too but the service wasn't great the night we went. We also tried the French restaurant and we both had great steak there. The Mexican restaurant wasn't good. I'll leave it at that. There are a few little shops on the property where you could get snacks and your typical souvenirs. We took the free shuttle to the mall in San Juan one day and unless you need to buy something, I wouldn't recommend going. The only reason we went was because my husband forgot to pack long pants and we did find some there. The casino is small but it was fun to go to after dinner for a little while. The only show that we watched was the Michael Jackson show and it was fun, I would recommend seeing it. Overall we had a great time but I don't think that we would go back. There are way too many other places I would love to see!"

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BookIt.com Verified Traveler Al from Roswell, GA

"Don't ever stay at this property, the staff including the general manager was awful. Making dinner reservations is a joke, every day you must get in line for over one hour to try to get a restaurant for that night. If you are lucky you might be able to eat at the restairant of your choice. Must night you in at the Buffet, everyone was complianing."

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BookIt.com Verified Traveler Michael from Brentwood, NY

"When I returned back home and was asked how my trip was, I replied PERFECT. I never wanted to leave. Everything about this place was absolutely perfect. Weather, beach, pool, staff and the room. The only thing I would have liked to see is updated electronics throughout the resort and a more efficient way of checking-in. I will return to this resort without a doubt."

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BookIt.com Verified Traveler Olga Gassak from Branchburg, NJ

"Our trip to Majestic Colonial was second time. We was 'Welcome back' customers. Booking for vacation online was first time for us. It was scarry, but nothing was happen, no even one mistake!. Thank you to all for your excellent job! Thank you to all for our great vacation! Majestic Colonial is paradise!"

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BookIt.com Verified Traveler Alex Kalendarev from Flushing, NY

"I received email about 9 days before departure to Dominican, with warning about flood and fire in this hotel. I'm being told that everything will be ok and we will have substitute for missing goods and services. When we arrived, people at Majestic Colonial meet us warm and friendly. Room we received was ok but air condition was very noisy it was impossible to slip at night. Everything you ask was never done on time. I asked to change our room and after couple hours of arguing they finally changed room. Food was ok , but line to book restaurant was long almost an 1 to 1,5 hours wait. No service at the beach because of fire. I will never go to this place again."

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BookIt.com Verified Traveler Jennifer from Miami, FL

"Majestic Colonial was a beautiful property with plenty to offer. This was my second trip to Punta Cana therefore I had another property to compare it too. Majestic was clean, helpful staff, good food, a lot of alcohol and nice beach. The only down-side was that part of the pool closed down and some construction was taking place due to a fire that happened a few weeks back. Therefore, we did not have the chance to eat at the Seafood Restaurant and Steakhouse. Nonetheless, the hotel made up for it by having a BBQ on the beach every day and one of the days made a huge Seafood Paella that was delicious! The alcohol and beer kept coming. We made a reservation at the Japanese Restaurant and had an amazing time. The chef was so much fun- he kept us entertained the entire time. Not to mention- the food was delicious! All in all- my group of 10 had an amazing time and would recommend Majestic Colonial to everyone."

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BookIt.com Verified Traveler Kim from Rochester, NY

"AMAZING VACATION! GREAT FOOD, ENTERTAINMENT, AND BEST OF ALL AWESOME STAFF!!"

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BookIt.com Verified Traveler Susan Lam from East Rutherford, NJ

"My family had a great vacation in Punta Cana in early April 2012. However, this being our 2nd trip to Majestic Colonial (1st trip in 2007), the resort experience was just OK. Unlike last trip in 2007, we were not 'wowed.' Below is my thoughts on the following categories. Area of improvement: Install more WIFI hotspot in the resort!!! For a luxury resort, it seems odd that WiFi is only limited to front desk. Decor: Above average, you can see crew actively maintaining the property. Nonetheless, you can see visible wear and tears on simple things like room key cards. Some of our both room keys' wording have faded. Room: Room is spacious and clean. Room cleaning was a bit of hit and miss the first couple nights there. Food: Good. The grand buffet is our favorite hangout. My kids especially enjoyed the Easter display and sweet treats. Beach: Good but some areas had trash littered all over the place. Noise level can be a bit excessive too. Pool: Awesome despite some small areas of wear and tear. We spent a lot of time at the pool. During the last 3 days of our trip, I was quite disappointed to find clean towels to be all out at 4pm. Service: Hit or miss. When we checked in (around 1 pm) we were told we were too early and the room not ready yet. I checked again at 2pm and still not ready. They appear to be very insistent with the 3pm check-in. Secondly, the forgot to give us towel cards which prompted another trip to the front desk."

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BookIt.com Verified Traveler Murphy from Dover, Ohio

"April 13th to April 19th 2012 This resort is very nice and the staff for the most part were very friendly and went out of their way to make our stay extra special. Especially the lovely lady at Guest Services. By all means if you have a problem, tell her. We had booked a swim up room, but upon checkin were told none available and were upgraded to an ocean front room, building 3....fabulous room. Now these rooms are about 3 blocks from the lobby and most restaurants, so if this is a problem for you, keep that in mind. We walk a lot any way, so this was not a problem for us. The first night there was an 'incident' in our room, that was quickly taken care of and we were again upgraded to yet another ocean from room, this one with a 40 foot terrace complete with a hot tub, lounge chairs and a table and chairs. Since we had really not complained about this incident, we were surprised with the upgrade, plus complimentary massages and a private dinner! And then 2 nights later there was the fire, that no one seems to be talking about. The beach from restaurant, spa and a bar were all destroyed and all guests were evacuated from the rooms. All activities continued as normal and once the fire was under control, most went back to rooms. Facilities at next door resort were available to us and we were able to continue enjoying our vacation. Weddings scheduled for the next day were quickly taken care of and went on with a few changes. Most made the best of an unfortunate situation. And has everyone has posted, if you want one of the little thatched shelters to sit under by the pool, you must get up early (6:30) to place articles (flpflops, beach bag, book) on the chairs to claim this space. Placing a towel on the chair isn't a good idea because some people move them and claim the area for themselves."

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BookIt.com Verified Traveler Tamara Barker from Abilene, TX

"This is a fabulous resort...grounds, staff, cleanliness and services were great. The food had no flavor, so if your on a no salt or bland diet this is the place for you. The steak house was the best place for a meal, until it burned down. The fourth night of our stay at about 9pm a fire started in the kitchen of the steak house, with its thatched roof it went up pretty quickly...with the wind at 30mph, the fire moved fast into the resort off the beach. We were all evacuated to the Lobby while the fire consumed a bar, the spa and all the thatched umbrellas. Our rooms were pretty smoky as we packed, thinking we would not return. We were left hanging out in the lobby until 2am...there were several reps from other travel agencies relocating their clients. We were finally relocated to another resort at 3am, then had to go back to MC at noon that day...and waited until 4:30 for our room to get cleaned so we could move back in. We may never go to this resort again, but we would love to go back to Punta Cana..."

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BookIt.com Verified Traveler Vicki from Clarington, Ohio

"We just returned home from a 7 day / 6 night stay in Punta Cana. Our stay was very enjoyable. The staff was very friendly. Everyone went out of their way to make you feel welcome and to make sure you were having a good time. The food was very good. The resort itself is beautiful and well maintained. The nightly shows were pretty good. The Michael Jackson show that we saw on Sunday Night was awesome. While our overall experience was great, there are a few things that I must mention. If you are traveling with children and want any sort of privacy in your room, this is not the resort for you. The rooms are beautiful but they feature an open floor plan. The bathroom (sinks and whirlpool tub) is open to the sleeping area. The shower and toilet area are just off the main bath area and are seperated by a 2/3 size frosted door. The ice machines were turned off at night much to our dismay. Also, the beds and pillows were not very comfortable. Enjoy your stay."

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BookIt.com Verified Traveler John Rahaim from New York, NY

"OK. Take a picture-perfect setting, great rooms, an all-inclusive deal and pick two quick, fixable ways to mess it up: Scene 1: You're sitting on the beach, soft breeze wafting over wonderful sandy beach, water a wonderful turquoise color. Want to spoil it? Set up a sound system on the beach or at the pool (nearby) playing techno/house music at the threshold of pain and a not-quite-talented young man 'screaming' about a Mr. Sexy contest one day and a Bikini Contest the next day....screaming...for 2 hours. No way to escape it on the beach. Everyone around us was upset...and the management apparently thinks this is a good idea. Scene 2: Serve passable food and, just in case people are enjoying it, serve the worst tasting red wine ever. I'm not a foodie or wine expert, but this stuff is undrinkable. The staff (with the exception of the bartender on the pool level of the lobby who apparently smiled when he was 9 years old and decided he didn't care for it) is friendly, happy and accommodating. The setting (especially the beach and pool) are terrific. You can always avoid the wine, but there is no way to avoid the noise described above. This really is a wonderful property. Tweak the two items above and it would be perfect."

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BookIt.com Verified Traveler ADR from PA

"We had a lovely stay at the Majestic Colonial for our honeymoon. We only ate at one restaurant, but the food was good. We took one day trip, which was our favorite part of the whole vaction! We didn't leave the resort other than that organized tour. We were very relaxed at the resort and the staff treated us like family. The only downfall was that the people at the main desk were horrible. They had no personality and were very slow. You will probably wait in line an hour or so to check in and out of your room. Everyone there was annoyed at the lack of ambition in those particular employees. Overall it was a relaxing, beautiful, and enjoyable experience!"

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BookIt.com Verified Traveler RT from Windsor Mill, Maryland

"This is a great resort. This is our new Spring break destination. It's family oriented and the kids loved the Kids Club. The food quality in the restaurants, alcohol quality, and rooms were all exceptional. The only con is that the pool towel policy is VERY strict. You're only allowed 1 towel per person and other guests may steal your towel. This happened to us twice while on vacation. VIP Tours was excellent as well. WE LOVE the resortl! WE LOVE Punta Cana!!! WE LOVE VIP Tours!!!!! We highly recommend to EVERYONE whether a family vacation or a couples getaway. There's 400 meters of pool for everyone."

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BookIt.com Verified Traveler Randy from Alto, Mi

"This was a very nice resort with great staff that could understand basic English. The room was nice but the bathroom situation was awkward to say the least. You could find a shady spot most of the time. People putting towels down and leaving for 4 hours is getting awful everywhere. We started just removing the towels and using the spot. People that do that get over it.food looked great but taste was bland at best. No spice what so ever, or any there to add. Can't say I had 1 meal that was memorable, we tried them all. Staff was the best I have at any resort before. If you want a trip were you never leave the resort it's good. Don't venture out though. I would not go back."

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BookIt.com Verified Traveler A Recent Traveler

"amazing!"

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BookIt.com Verified Traveler Debbie from St. Louis, MO

"The grounds were well maintained and lovely as were the rooms. The facility as a whole showed signs of age and needed to be updated. The beach and pool areas were gorgeous and the staff were gracious, but did not go out of their way to provide excellent service. The food was plentiful, but mediocre at best. I definitely enjoyed my stay, but will not return nor recommend this resort."

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BookIt.com Verified Traveler Harding from Pickering, Canada

"Hotel is beautiful but dated and needs repair. The grounds are beautiful and so is the beach. the food was ok and we found the staff to look over work not that friend. But the biggest turn off the Majestic was the noise. Every night there was three or so weddings with there music playing outside on the grounds. There was no where to go to enjoy the evening in peace, not on your belcony, not anywhere, not even with you patio door closed. I will never go back to this place."

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BookIt.com Verified Traveler Macobia Harris from Glenn Heights, Texas

"My trip was very relaxing. The resort was beautiful. The staff members are very polite and cordial. The beach and restaurants were kept tidy and clean. The food was well cooked. The 'Taino' was awesome, awesome food."

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BookIt.com Verified Traveler Shilpa from East Brunswick, NJ

"Excellent atmosphere, very friendly staff & very good rooms. I will definately recommend to my friends."

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BookIt.com Verified Traveler E. William Strohecker from East Palestine, Oh

"This was an outstanding facility!. The staff was friendly, and efficient. The food was excellent, I loved the animation team they were entertaining constantly. It was ideal if you just want a relaxing get away. Our only decisions were: should we go to the beach or the pool, AND which restaurant should we try today.. The next time we will get a pool side room tho, because you really can't get a view of the ocean, or even hear it."

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BookIt.com Verified Traveler John Ulmer from Kanata, Ontario

"The resort was terrific. It is well maintained, all the staff are friendly including the housekeepers. The setting is magnificent. Stayed in a Junior Suite would highly recommend it for pool access and overall relaxation"

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BookIt.com Verified Traveler Joy G from Port Jefferson Station, New York

"best vacation ever. food was great at the steak & seafood restaurants. definitely would do the japanese restaurant again. was there only one day and said we would go back. only complaint was the beds were VERY hard"

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BookIt.com Verified Traveler Rod Dashner from Wisconsin Rapids, Wisconsin

"This hotel is in poor repair and is not very clean. They consistantly overbook so you will not get the room you paid for until later in your vacation. Lock up all valuables I caught the maid goin through our prescriptions. I would not go back and would not recommend this hotel to my worst enemy!!!!!"

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"The room was not ready when we arrived. Check in was at 3. We got there at 2:30. We toured the grounds on our own and came back at 3:30. The room still wasn't ready and people that had come in after us were already being given their rooms. The biggest thing that made me angry was that the staff would speak to each other only in Spanish (not nice things) when speaking about a customer. This is disrespectful and they were quite ignorant to the fact that I also speak the language. By 4:15 we were shown to our room, having been awake since 4am and traveling all day.
We also paid extra to have a 'butler' I put this is quotes because we saw the guy once the entire trip. He knew we were upset with having to wait when we arrived so he said he would do something special for us. We informed him that it was our 1 year wedding anniversary as well as both of our 30th birthdays. He said he would put a sash on the door (something they do at this particular hotel) which we never got. We asked him how to get into contact with him and he gave us a phone number. We dialed the number the next day to ask for something and it was the front desk. The resort should not have butler service at this time because they are not up to par with what the responsibilities and extra comfort level they should supply are. There were too many rooms in the 'adults only' area of the resort and it seemed there were only about 5-10 butlers for over 1000 rooms. This does not equal out.
We needed to beg to have our 4 beer refrigerator re-stocked. The Majestic Colonial claims that they are an all inclusive resort... well, I disagree. Upon arrival in the room you have a fridge with 4 beers, water, (because you need to brush your teeth with it) and soda. On the shelf is a small bottle of Johnny Walker red, vodka, a sort of Bailey's type drink, and I think Rum. My husband loves scotch and he enjoys having a cigar and a glass on vacation. Once the small bottle of scotch ran out he called down to the desk for another small bottle as well as I wanted red wine. They informed him that they do not give out bottles of wine and there are no refills on any of the liquor in the room. All inclusive??
I think also one of the most uncomfortable parts of the trip was that the workers were looking for tips constantly. I guess we are spoiled with the treatment we received at Sandals and the actual butler we had there. I do not carry cash with me in my swimsuit. My theory is, if you are exceptional to me over the week, I will then compensate you at the end of vacation. These folks expected up front tips for every drink they served, and people were doing it. Therefore those of us who did not tip right away were pushed to the back of the line and waiting much longer for drinks.
Please don't get me wrong that the actual resort was beautiful. The grounds were amazing and it was like paradise. The food was great as well. These are just some things that made our vacation a little less desirable.
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"we found the place bueatiful..nice staff...but the language barrier was a problem..the food was very good...however,i found the meats were either over cooked and/or very tough..but we will be back..."

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"this resort is amazing. food,staff,atmosphere..everything was amazing..will go back for sure"

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"The staff was incredibly friendly! The entertainment team kept things hopping all day and were very energetic! the grounds were kept very clean, as were the rooms. We did have difficulty with the door locks not working consistently, and a mustly smell in the rooms, but all in all a great time! Again, the people made the trip that much more enjoyable!"

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"Our experience began with giving us the wrong room without even stating that there were no kings.This was corrected the next day by a very reluctant front desk clerk who was rude. (Why do you need to change rooms). Our room was not cleaned until after 4pm every day, one day just before 6pm. Our tour guide gave lilttle info about the hotel, only when informed by other guests who had book with a different agent did we find out that we were being played.The other guests we met had received full briefings and do,s and don,ts. Example trip to Santa Domingo is a 12 hour excursion. What we were not told was that it was 7 to 8 hours on the bus. With other travel companies, beach towels were provided in the rooms, we had to pick them up daily at the end of the beach. FYI same packages, same rooms etc, The beach is beautiful ,service in dining areas was very good,food at the buffet was okay ,with the exception of breakfast which was very good. The best meal was at the Matsuri . Le goumet was good but service was indifferent. Would I go back, maybe"

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"My trip to Majestic Colonial Punta Cana was an injoyable one.The staff was great,the hotel was very clean.Yes, the food was great at the Mexican & Dominican Restaurant.I would have no problem recommending it to friends and family."

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"We just got married at the Majestic Colonial. Our coordinater was fantastic. Her high level of competence and useful suggesions made the event flow smoothly.. the facility is beautiful and the staff awesome. We had stayed here before ,so that was no surprise. The photographer and videographer did an excellent job,we have an excellent portfolio to remind us of this day. We highly recommend this hotel."

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"Had a great trip to PUNTA CANA with my family of 23 to celebrate our 140 th birthday. All the folks went out of there way to be pleasant. They reall appreciated when you struggled to reply in spanish. Beach was great - a really interesting swimming pool that winds thru the entire complex.
It never felt crowded - food was OK - plenty of it. Exceptional dinner at the French restaurant. Always a good selection at the buffet. Sundays show - Michael Jackson was outstanding- everyone enjoyed it.
The casino was small, but a lot of fun for the family - no pressure - $5 dollar blackjack tables - also texas holdem.
Took the all 23 on a SAFARI with our guide - he was great and everyone loved the tour - visited coffee and sugar plantations - cigar making - schools - churchs -went horse back riding - fun for all.
Loved the action around poolside, late PM - ZUMBA - ZUMBA - beer drinking contests - arm wrestling - etc
Majestic is a fun place - could use some updating - new towels - replaces broken beach chairs etc GREAT TRIP"

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"Great Trip!!!


Great Trip!!! People were extremely friendly, no issues, they will get it solve ASAP. Always with a smile!!!

Facilities were great!!!"

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"Overall had a wonderful time at the Colonial Magestic All-Inclusive resort. The highlight of the trip has to be the beautiful beach, clean pools and some great drinks. We especially enjoyed the outdoor bar with music and entertainment each night. I will say the food was good, but often we were surprised with the food combinations and lack of spice especially with meats and seafood. One snafu that really aggravated us that our key lock did not work for almost 32 hours into our trip. Eventually we did get a new lock, and all was fine but it took being locked out of our room 3 times before we really got the attention of the staff!



"

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"Just got back yesterday...excellent vacation. very relaxing! The staff could not have been better, always a fresh drink and a smile. Rooms very very nice and the the beach and grounds are amazing. Great value and fun time.
and book-it made it so easy!

thank you"

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"I traveled with 4 other people and it waas the best vacation ever. The only issue I had was that the pillows were very flat and uncomfortable, other than that the food, the drinks, the staff and everything was beautiful and we all look forward to going back next year"

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"Overall very good. Big tip: Get an second or third floor room, better breeze and the ground level (we switched out of) have an unavoidable musty odor,unavoidable due to the climate. Food is spotty, show was not high quality. It is what it is!"

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"Great experience, would recommend it to friends. Will return at a later date for another vacation."

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"The food was very good and the room was good. Other than that, you get what you paid for. For the price it's not bad, but if you have been to others that are more expensive you can clearly tell the difference.
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"It was amazing. We loved every minute. The staff is great. Thanks to all."

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"We just got back yesterday for the Majestic Colonial which we stayed for a week. My boyfriend and I are in our mid 20's and we had a blast! Everyone is so friendly!

Recommend:
At night you will see romantic dinners on the beach, defiantly do it! It is $100 but it is totally worth it! and to top that off when you go back to your room after dinner they put rose petals all over the bed, floor and jacuzzi.

The staff gets paid hardly anything so tip often! Bring a lot of singles and fives down with you bc it is very hard to get small bills. Also bring down any old or new clothing for the staff. For example, I went to Kohls and bought baby outfits for the kids of the staff members, they really really appreciate it.


Rooms: the rooms are exactly like the pictures, I would defiantly recommend the swim up room because they are right on ground level and the pool is literally right in front of you. there are two jacuzzis one inside and one on the patio. The mini bar is stocked everyday for free with rum, beer, soda, water and chocolate.

Restaurants: We absolutely loved the Japanese Hibachi, you need to make reservations for this but it is totally worth it. The two main buffets are good but not the best for dinner. The french restaurant was also very good, but men need to wear slacks and closed footwear. I normally do not like french food but this was great! I did not go to the Mexican restaurant because many couples told me not to so we went to the Hibachi more.

Bars: There are so many bars in this resort which is great! My favorite was the pool bar! There will always be a bar open no matter what time

Beach: so breathtaking. There are waitresses walking around the beach getting drinks for you.The white sand a crystal clear water was beautiful. There are umbrellas and lounge chairs all over. There are people that walk up and down the beach trying to sell things, but never pay the price they ask. Security is always around so I felt safe the whole time.

Entertainment: There is an animation team that is about 7 staff members who are working all day to entertain us! By the pool they do water aerobics, beer chugging contests, darts, dance lessons, volleyball and so much more! Who ever wins, wins a bottle of rum for the day. These staff members are so hard working and get you moving! At night after dinner there is aways live music with dancing outside, they even do group dance lessons which are fun. After that at 10:00 Every night there is a show in the theater which is all open air. For the party goers there is a discoteca and casino which are alright, but we hardly made it out to that because we were so tired for all the activities! There is a snack bar that is open from 11pm - 6 am incase you get hungry.


Tours: We booked our tours when we got to the resort, book them with the agents in the lobby, not down by the beach because they can rip you off. We went on a horse back ridding tour on the beach which was fun and the Caribbean festival which i highly recommend for anyone!! They take you out on a boat where you snorkel with stingrays and sharks, they advertise this at the hotel and it is sooo worth the money for all ages"

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"The beds were very uncomfortable had back pain all week, need new mattreses, The buffet was very good and the Ja[enese Hibachi out side of those two the other restraunts the food was not very good. the theater where the shows were held was very hot and humid and very uncomfortable. and the time was very late to have them. 10:00 outside of these comments your staff was very helpful and very friendly the resort itself is beautiful and very clean. "

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"One of the best vacation, service n staff very nice from front desk to restaurant, bartender, server, bell boy, chef everyone. We had a wonderful time"

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"This hotel is beautiful the staff is great, but the food at the main buffet and the restaurants are not good, the reason for this is that the menu is always the same, breakfast, lunch and dinner my brother is a cheff so i know how good food tates like, i like to eat well so if u are like me this hotel is not for you. The pool is great, nice viewS and a nice beach
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"Had the best time ever. The food was excellent and the service outstanding. We went parasailing and ziplining. The 400 meter pool was refreshing and well maintained. Really enjoyed it after the extremely hot weather prior to the trip. Can't wait to go back. If you are planning a trip, give the Majestic Colonial a visit."

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"AFter many months of comparing prices and looking for the best possible deal for our money, We decided to stay at the Majestic-Colonial....I can honestly tell you this hotel is worth every penny. The rooms were cleaned, we had a problem with the toilet running water, we reported it and it was fixed. We choose the 'Ocean Front View w/a Jacuzzi on the Terrace....it was a beautiful view, but if you want to save money just get the regular jr suite or go for one w/pool view....

The food to my taste was delicious ( I am of Hispanic Decent so I Loved it) but my husband and other American guest were having a bit of a problem with the selection of the food because it is different to regular American food..We managed and my husbands belly was full at all times. Best place to eat is the Hitachi Japanese..Take advantage and go twice..but overall the food was good..........

I would definitely recommend this hotel to anyone traveling within a good budget ($2k-$3k for a week).... Definitely would come again....

Beautiful scenery and beautiful ocean...."

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"The staff was amazing here!!! I would absolutely recommend this resort to anyone! The food was OK and the resort was nice but the staff definitely made the trip well worth it!"

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"I booked my trip to Majestic Colonial from May 12-May 19. The experience was awesome. The staff at the resort were one of the nicest people ever. Especially the bartenders, real nice people. Did not meet one person that gave us an attitude problem. I would definitely come to this place again without a doubt. "

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