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Grand Palladium Palace Resort Spa and Casino - All-Inclusive

Punta Cana, Dominican Republic (PUJ)

Room rates from:
$189 $117
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,949 $1,259
Per Guest for 5 Nights
Based on 5500 reviews
Staying at Grand Palladium Palace, part of the Palladium Resort Complex, grants you access to the pools, restaurants and bars of 3 resorts.
Style: 24 Hour Upscale Beachfront All-Inclusive Resort
Room & Rates
Deluxe Room - All-Inclusive - Grand Palladium Palace Resort Spa and Casino - All-Inclusive - 1

Deluxe Room - All-Inclusive

Starting from
$189 $117
Per Adult Nightly
Room Amenities:  Large and elegantly decorated room with adjustable Air conditioned, 1 king or 2 queen beds, full bathroom with bath and shower, in room jetted tub, hairdryer, bathroom amenities, and make-up mirror, telephone, cable TV, in room safe, mini bar refilled daily, Iron and Ironing board, MP3 radio and dock station, furbished balcony or terrace. Maximum occupancy is 2 adults or 2 adults and 1 child.
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Loft Suite - All-Inclusive - Grand Palladium Palace Resort Spa and Casino - All-Inclusive - 2

Loft Suite - All-Inclusive

Starting from
$218 $135
Per Adult Nightly
Suite Amenities: Large and elegantly decorated room with 2 floors, first floor with living room, sofa bed for 2 people, bathroom with jetted tub, and second floor upstairs with bed, adjustable Air conditioned, 1 king or 2 queen beds, full bathroom with bath and shower, in room jetted tub, hairdryer, bathroom amenities, and make-up mirror, telephone, cable TV, in room safe, mini bar refilled daily, Iron and Ironing board, MP3 radio and dock station, furbished balcony or terrace. Close to the spa, pool and beach facilities. Maximum occupancy is 3 adults or  2 adults and 2 children
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Grand Palladium Palace Resort Spa and Casino - All-Inclusive
Playa De Bavaro, Punta Cana, DR Dominican Republic NONE

Location

Located in a prime beachfront location of Playa De Bavaro and only 30 minutes from Punta Cana International Airport and 90 minutes from La Romana Airport.

Why Stay Here

  • Beautiful Beach
  • Amazing Tropical setting
  • Great Rooms
  • 8 A la Carte restaurants with a wide variety of cuisines
  • 5 Buffet-Style Restaurants
  • 14 Bars around the Resort
  • Swim-Up Bars
  • 4 Pools
  • First-class Spa & Wellness Center
  • Casino
  • Castillo del Pirata Mini Club for children
  • Black & White Juniors Club for teenager

Resort Details

The Palladium Punta Cana resort complex features 4 amazing resorts, a world class spa, multiple restaurants, bars, pools and much more.
As a guest of Grand Palladium Punta Cana, you will have access to the pools, restaurants and bars not only of the resort, but those of the Grand Palladium Bavaro Suites and Grand Palladium Palace Resort.

All-Inclusive Details

  • 24- Hour All- Inclusive.
  • Buffet Breakfast, Lunch and Dinner.
  • Unlimited a la carte dinners subject to availability, dress code: long trousers and shirt with sleeves for men.
  • 24- Hour Snacks.
  • Unlimited domestic and select international drinks in some bars.
  • House Wine Served With Lunch and Dinner.
  • In Room Mini-bar Stocked With Water, Soft Drinks and Beer - restocked daily
  • Non Motorized Water sports Including Windsurfing, Kayaking and Catamarans.
  • Daytime Tennis and Use of Fitness Facilities.
  • Baby club (0-3 y.o), Mini club (3-12 y.o) and Junior Club (13+ y.o) from 9AM till 11PM included in rate to look after the kids/teens
  • Daily Activities and Nightly Entertainment.
  • Free Admission to the Disco (Drinks Included).
  • Guests Have Access to all the Facilities at the Grand Palladium Palace Resort Spa and Casino and Grand Palladium Punta Cana Resort and Spa.
  • All Current Hotel Taxes, Service Charges and Gratuities.

Restaurants, Lounges & Bars

The Palladium Punta Cana resort complex features 8 a-la-carte restaurant, 5 buffet restaurants and many bars.

A-la-Carte Restaruants:

  • La Adelita Fresh and authentic Mexican delicacies
  • Tapeo Outdoor restaurant focused on Spanish tapas and amazing wines
  • Sumptuori Japanese dishes with live cooking and Tepanyaki
  • Rodizio Brazilian cuisine at its finest
  • La Parrilla Steakhouse style with premium cuts
  • Chef Raffaele Italian cuisine right on the beach with pizza oven and home made fresh pasta
  • Mare Nostrum Mediterranean specialties with a fresh and modern style
  • Bamboo Asian cuisine with a special twist on Indian food.

Buffet Restaurants:

  • Arrecife
  • Las Torres
  • Behique
  • Bohio
  • La Catedral

For the Family

Supervised Baby club (0-3 years old), Mini club (3-12 years old) and Junior Club (13 years and up) from 9AM till 11PM included in rate to look after the kids/teens

Pools & Spas

4 Pools including a kiddie pool. Guest can access the Spa for a fee of 10US per person per day which include Sauna and relaxing jets. If guest purchase a Spa service the fee is waived

Entertainment & Activities

This extensive facilities includes a private beach, non motorized water sports, free access to fitness area, nightly live show, daily entertainment and activities, sports bar, casino, 4 pools, sports facilities, train service to move around the resort, and much more. All included in rate.

IMPORTANT INFORMATION

HONEYMOON OFFER: Complimentary gifts in room upon arrival, room upgrade (upon request and subject to availability), king size bed and late check out (subject to availability), and invitation to a romantic a-la-carte dinner exclusive for honeymoon couples. Honeymooners to be identified per request at booking time. (Maximum two months from date of marriage, certificate to be presented at check-in).

AMENITIES:
  • 24-Hour Front Desk
  • Air-Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Car Rental Desk (+)
  • Casino (+)
  • Children's Program
  • Coffee Maker
  • Currency Exchange
  • Deck, balcony or terrace
  • Fitness Facility
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Hair Dryer
  • In room Mini Bar (+)
  • In room Safe (+)
  • Ironing Board
  • Medical Services (+)
  • Multilingual Staff
  • Night Club
  • Non-Motorized Water Sports
  • Public Internet Access (+)
  • Room Service (+)
  • Satellite TV
  • Shopping (+)
  • Spa Services (+)
  • Swim-Up Bar
  • Telephone (+)
  • Tennis Courts
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 5500 reviews
from Victoriaville, Canada
Submitted on 21-05-2016
Nice hotel, we had a renovated 2 floors room with a quiet and wonderful beach view. Food and service were good, the beach is great and there was enough chairs for everybody. The resort might be a litle long to walk bu was no problem for us.
from Toronto, Canada
Submitted on 22-05-2016
This was my first time to the Domincan Republic and I loved it. Hotel- The resort grounds are large. Bring comfy shoes to walk around on the first or second day to orient yourself. It has 17 restaurants and like 4 pools . It was well kept always see grounds people trimming the trees Food- The food was great there was a lot of selection. One thing is the a la cart often has long line ups but there are 3 buffet spots as well. Our favourite was at the buffet close to Baravo Lobby The beach- T... Read more
from
Submitted on 22-05-2016
Grand Palladium Palace Resort is a wonderful place to spend your vacation with your family, friends or just with your spouse. My friend's wedding was here and it was beeeeeaauuutifuuuuul. Rooms are confy and clean, food is great, service and people are great. I Do recommend!!! ;) Can't wait to go back!
from
Submitted on 22-05-2016
The hotel has a great structure and very good restaurants. The service was ok, and the staff sometimes can be a little inflexible to arrange things that are out of the script. But, that's not something that shadow the overall stay. The rooms are very comfortable, but my phone and tv where not working. But again, who cares about tv. The bathroom is spacious but was built in such a way that the water drips outside the bathtub. Overall the hotel is excellent and the beach is fantastic. I would defi... Read more
from
Submitted on 23-05-2016
We had a great time. It took a day to get acclimated with the grounds and the a la carte dining services, but once we did, we had a great time. The pools are great and with multiple pools, you can go to other ones if they get crowded. The breakfast buffet was great. I do with they had a la carte restaurant choices for lunch though. Overall, great place, great staff, wish we would have stayed longer. One note, the casino should probably be avoided.
from birmingham
Submitted on 02-06-2016
Hmmmm loved the place for the comical value of things that didn't work, the leaking shower , the phone that didn't work . The taps that wobbled the bath that moved the plug that got stuck . No lights for two days in the toilet lobby area Royal suites . Beach amazing , staff were very friendly and happy . I wouldn't go back but I did enjoy it overall . Some building works going on but not really a problem . You must go just to see it you need a good sense of humour . Very clean gardens immacula... Read more
from
Submitted on 03-06-2016
This resort is amazing. One of the best I've ever been to. The staff is always helpful and friendly. I had the deluxe suite and it was more than I could ever ask for. The staff restocked the complimentary mini fridge every day and always greeted you. I would recommend this to family and friends.
from London, United Kingdom
Submitted on 03-06-2016
We thoroughly enjoyed our stay at the Grand Palladium Punta Cana. We came for a relaxing family holiday in the Caribbean and that's what we got. The facilities in the hotel were great, the resort is huge therefore you always find privacy. The beach is beautiful and it has plenty of swimming pools to enjoy. The food is lovely, friendly staff and great rooms.
from
Submitted on 04-06-2016
It was very nice ! Staff is funny and the place is wonderfull !!!! The beach is great and the food is good ! You have to go there for your vacation !! Music, activities, pool and sun ! The perfect match !
from
Submitted on 05-06-2016
The Grand Palladium has been a great experience. Over 30 family members arrived to the resort to celebrate the wedding which was set up beautifully in a gazebo. The rooms are good size with a nice bathroom and good air system and which were cleaned everyday. The place is HUGE and the first few days one might get lost. The food is really good. There are different places to eat and the restaurants at night offer different varieties of food from tapas to riodizio. There is a club for dancing... Read more
from Toronto, Ontario, Canada
Submitted on 19-06-2016
We stayed here on very first vacation with our one year old daughter and we had a wonderful time. Our daughter especially loved meeting all of the resort staff at all of the meals. The variety of food choices and places to swim were great and our room was much nicer than we expected. I only wish the weather wasn't so hot! But the air conditioned room was a major relief and the breeze was always nicest on the beach.
from Bear, Delaware
Submitted on 19-06-2016
I traveled with a group of 31 and all of us had a great time. We were there for a surprise celebration for my mother's 60th birthday. Our ages ranged from 7 to 77. The food was very good and there was quite a variety at the buffets. We especially enjoyed the Steakhouse, Rodizio, the Sports Bar and Sumptuori (Japanese Restaurant). Several people made our stay extra special. A special thanks to Arabeli, Mirpil and Marco (and his two assistants) for exceeding our expectations for my mother's ... Read more
from Simpsonville, South Carolina
Submitted on 20-06-2016
The weather was great for our entire stay. The beaches were beautiful and the pools were where we spent our time. A little hidden treasure is Hemingway's which is a quiet little piano bar by the Bavaro pool.
from Greenville, South Carolina
Submitted on 20-06-2016
We do not take big trips often, but we wanted to try a new locale and chose Grand Palladium Palace Resort in Punta Cana. The resort was beautiful but some areas needed renovations. Most of the staff were not bilingual so finding staff who could speak English was sometimes trying. Our room was an upgrade from what we were told at check in, and it was nice with a garden view. The bed was much more firm then we were used to and most nights other guests kept us awake into the early morning... Most s... Read more
from Punta Cana, Dominican Republic
Submitted on 22-06-2016
The resort was exeptionally well maintained, and the room were beautiful. There were fantastic reastauraunts with great service and food. The beach was clean and the water was blue and clear (my favorite part). The staff made you feel like family. The bartenders were wonderful especially Manuel, Jesus and Rene. They were very kind and entertaining. The drinks are very good and definitely do not lack alcohol. If you do not speak Spanish it is ok, almost everyone speaks functional English. Will d... Read more
from Toronto, Canada
Submitted on 26-06-2016
Arrived on June 19th 2016 for a family trip. There were 5 of us in our group and we stayed in the renovated loft rooms, 3 rooms in total. We were welcomed amazingly right of the get go by Delvin who helped us to our rooms with our luggage, as well as through the week that we were here, he was always there to get us around. I must say out of every resort that I have been to, Delvin has been the most amazing staff member that I have had the pleasure of knowing. I can't forget William too, the pool... Read more
from Toronto, Canada
Submitted on 26-06-2016
Grand Palladium Palace Punta Cana Large complex, includes 4 Grand Palladium resorts: Bavaro, Punta Cana, Palace and Royal Suites Turquesa. X pools, x restaurants, x bars Free wifi throughout. A bit spotty at the beach, but good reception everywhere else. Works fine for email, iMessage, web surfing and even watching videos. Downloading software or updating apps seems to be throttled or locked out. Complex is very beautifully landscaped, and extremely clean and well kept. The staff really does a... Read more
from Casper, Wyoming
Submitted on 28-06-2016
There were good experiences and not so good experiences at this resort. The food was not great- especially the buffet and the restaurants. However we had some GREAT service- for example- a bartender named William who was amazing! So kind and remembered our names every time... Also Jose Carlos at the buffet... We loved the Dominican Republic- would love to come back again!
from Montreal, Canada
Submitted on 29-06-2016
We had a very great time, this resort was amazing. The people are very friendly always available to help, The pool is renovated and always cleaned. The beach is so beautiful you feel that your are in a really paradise. Also the rooms renovated and very comfortable. A point to improve the service is make a restaurant reservation, it is very difficult to enter to the a la carte restaurants for dinner. The train , is a good transportation around the resort, it should have a bell to Stop. We re... Read more
from Blue Point, New York
Submitted on 30-06-2016
I went to the Palladium on vacation with my niece as a graduation gift. I felt safe in the resort, and the grounds are beautiful. Unfortunately, we both experienced stomach issues and mine have persisted since I arrived home two days ago. I have traveled to many poverished areas providing medical relief in other countries and this is the first time I have ever experienced a GI issue. This was my first all inclusive experience. The food was a 6/10 at best in the buffets. They have a large s... Read more
from North Carolina
Submitted on 03-07-2016
Had the best time for my 40th birthday. Everyone was awesome! I got a massage from the spa and it was so relaxing. The casino was sooooo much fun. The Casino lady encouraged me to try new things like Blackjack AND I WON! And also the lady from guests services Scarling and Elizabeth... loved them. I will definitely return!!!
from
Submitted on 03-07-2016
Our vacation was perfect. The wait staff went out of their way to make our children feel special. Housekeeping made an impression with our children everyday. Folding their blankets special and handled our children's baby dolls and stuffed animals like real guests. Our children were excited to get to the room to see what was done each day! We would return with pleasure. Thank you Scarling for everything.
from Liverpool, United Kingdom
Submitted on 04-07-2016
We stayed here for 2 weeks from 20th June 2016. When we arrived the staff couldn't do enough for you, helping with everything and anything we needed. We were also lucky enough to be upgraded to a sea view room free of charge. The room was brilliant, with a huge bed, TV, jacuzzi bath and shower, and all the amenities included at no extra charge such as the safe, the mini bar, wifi etc. We had no problems with staff members or the room. It was all amazing. The only fault could be the food however ... Read more
from Liverpool, United Kingdom
Submitted on 04-07-2016
We stayed at this hotel for 2 weeks and it was amazing, the complex is huge and there is always something to do. The staff go above and beyond to make sure you are enjoying yourself at all times and I would definatley recommend this hotel. The rooms are beautiful and as we was upgraded to a sea view room our view was out of this world, the staff in the hotel couldn't do enough for us during our stay. The only fault if any would be the food however I'm a fussy eater, so if your not fussy there is... Read more
from Carolina, Puerto Rico
Submitted on 07-07-2016
Nice property and very friendly staff. Entertainment offering can do a bit better. The Disco should be remodeled. Food at restaurants a la carte was average. Buffet was good. Overall it was a good experience.
from San Francisco, California
Submitted on 07-07-2016
The resort is very big and allows for all members to take advantage of the 3 different areas-we really liked this! So much to see and do, and because it's so large there is a large train and also smaller carts that come around the many 'bus stops' and you can hitch a ride on. BUT I have to say, the staff driving them didn't always stop for passengers and would yell 'another coming!' (this is BAD SERVICE- as guests we should be top priority and not their staff buddies or use of the cart for thems... Read more
from Long Island, New York
Submitted on 07-07-2016
Old resort. Hot rooms, uncomfortable beds, horrible food. My kids slept on a broken pull out couch that had springs bulging out in the middle. Beaches are beautiful but rough water...not good for kids. At least I can say I've been there and done that in DR. I won't be back.
from Toronto, Canada
Submitted on 07-07-2016
Let me start off by saying WOW! My wife and I stayed at the Grand Palladium Palace for a week with our 5 friends and we all had a wonderful stay. We had emailed them a week prior to our stay requested to stay beside our friends, which they granted and upgraded us to a deluxe renovated junior suite! THE GROUNDS The resort is huge as it is essentially 4 resorts in one and allows access to the Palace, Bavaro and Punta Cana, however there is limited access to Royal Suites unless you're staying there... Read more
from New Baltimore, Michigan
Submitted on 09-07-2016
Had a fantastic time at the Grand Palladium! The staff was friendly. Whenever there was an issue, the guest relations department was very accommodating. Scaring, Rose and Udid was awesome! I would come back!
from Montreal, Canada
Submitted on 11-07-2016
This was our 3rd stay at the Palladium. We were at GP Palace for 2 weeks. We booked a loft suite and sent a room request for a building closer to beach. We got a beautiful room with partial sea view in building 83 which is a fantastic location...close to beach, pool, and lobby. If you are traveling with a tween/teen, I recommend loft suite. Our son loved having his own space with an ensuite toilet. The only issue was that the sofa bed is really hard. We put extra bedding to make it tolerable. S... Read more
from
Submitted on 11-07-2016
had great time in the palladium punta cana . Been to palladium Jamaica and mexico . As always great ataff . Drank too much but enjoyed it at the time but not in the morning ! , swimming pools clean and the water lovely and cool . The gardeners never stop in the heat so the grounds are spotless .
from Atlanta, Georgia
Submitted on 13-07-2016
Bottom line: I might go back; my top three criteria (great beach, grounds, room) were met or exceeded, but some of the drawbacks keep me from saying I would go back. I wouldn't avoid a destination solely based on the inconsistent quality of the food but there are so many all inclusives to choose from that I will probably try a different one in hopes that I could have it all (great beach, grounds, and room, plus good food and service) BEACH: Beautiful! Endless white sand, blue water, no rocks, ... Read more
from
Submitted on 15-07-2016
First, I want to say a big THANK YOU!!! to one of each of the personal that worked so hard to make our first family trip and stay to Punta Cana Bavaro unforgettable, The customer service is exceptional!!! And an special "Thank You" to Casseus from Palladium Punta Cana, Julian of the amazing bartenders my family and I met had the pleasure to meet at the buffet area, Eliseo and Rukenia from booking tours from Palladium Punta Cana, and Mateo from Palladium Palace. From the very first day to the l... Read more
from Yorktown, Virginia
Submitted on 16-07-2016
We moved from the Grand Palladium Bavaro to the Palace. Day and night over the Bavaro. More updated, centrally located from the shops, specialty restaurants, pool and beach. (if in the Bavaro you can use all of the Palace facilities but it's a huff). Dining facilities were beautiful and food was very good with a huge selection. Plenty of chairs by the pool. I would highly recommend this location. My only complaint was the WiFi didn't work at the pool after 1030Am for some reason. I called, ... Read more
from Montevideo, Uruguay
Submitted on 16-07-2016
Hotel is great. Beach and all areas are also great. Service is good in general. We traveled when it was crowded and we had some problems: ( I have been in the same hotel when there is low season) - The main problem is that there is no reservations on the restaurants (unless you are in the turquoise section of the hotel) , so basically you have to stand in line since 6-7PM (still very much daylight) to figure out if you are going to eat in that restaurant or not. And maybe after 1 hour of l... Read more
from Blaine, Minnesota
Submitted on 19-07-2016
Great place! We are planning on coming back with our kids next. We weren't aware that most of the staff mostly speak Spanish, but we will brush up before we come back. Excursion to snorkel with sharks and sting rays was also fantastic. Shows were phenomenal! Very hot in July! Had a great time!
from New York City, New York
Submitted on 20-07-2016
We had an incredible experience from beginning to end. We will definitely be back - beautiful resort, friendly staff. The rooms were clean, landscaping was beautiful, and beach was gorgeous. We loved every moment.
from Philadelphia, Pennsylvania
Submitted on 22-07-2016
Spent 5 nights at the Grand Palladium Palace, and it was great. The rooms are very clean and the house maids were very nice. Upon arrival we were greeted by very happy and friendly staff who showed us where the restaurants and pools were and of course helped us to our room.
from
Submitted on 23-07-2016
The grand palladium was great. The people where very friendly. The buffet foods where a hit and miss but only because I'm used to my food being very processes being from America. The Brazilian steak house and the Mexican restaurant was awesome make sure to get there early tho or you will have to wait for a long time. My overall vacation here was nothing short of amazing !!
from
Submitted on 23-07-2016
This was my first resort, which is exactly what you need to have everything conveniently located within walking distance and safe. The staff was friendly, fun, and laid back. I enjoy the rooms more than I expected because they were very modern. I truly enjoyed myself and will definitely come back.
from Dallas, Texas
Submitted on 23-07-2016
We stayed in a suite in Villa 84. It was directly in front of the pool and we could see the ocean and beach. The room was great, cleaned mostly every day. The only bugs we saw were ants from the fresh flowers, which disappeared once we removed the flowers. The pool was nice, there were always activities to do. The beach was clean and the vendors were only aggressive on the "public" part of the beach. Even then a simple "no thank you" was enough for them to leave you alone. The buffet food was li... Read more
from
Submitted on 23-07-2016
The place was clean and i had i great time. I really enjoyed myself. I cant say anything bad but that the alcohol drinks wasnt great, keep it simple. The resturants was delicious but the buffet wasnt that great. I loved the over all trip.
from Atlanta, Georgia
Submitted on 25-07-2016
It felt like true paradise as soon as we arrived. Everyone was so friendly and our kids were blown away as this was their first beach and international trip. We arrived early but left our bags with the front desk while we ate lunch and planned activities for our stay. Our room was marvelous, we had a loft suite with a sofa bed upstairs and 2 beds downstairs. This was an awesome room while traveling with the kids as everyone had their own privacy. We were steps away from the pool and the beach. ... Read more
from
Submitted on 26-07-2016
My wife and I spent my 50th Birthday here. Upon arrival we were greeted with smiles and beverages. Amazed at the staffs ability to speak multiple languages. We were upgraded to the Royal Suites at no charge which gave us access to all 4 properties on resort. Room was gorgeous/clean with great views and quick pool/beach access. Landscaping was impeccable and beautiful. The beach and water is unbelievable. Too many pools to count but all were well kept and each had in-pool bars. Numerous activiti... Read more
from Maryville, TN
Submitted on 27-07-2016
I loved the beach here and the beautiful palms and perfect water, wish I could say the same for the staff and the rooms. We were suppose to have a suite with two beds , we had a suite with a king bed and pullout sofa. Horrible bath design with glass doors that you could see whomever is in the shower. Not ideal at all for families. My 11 year old slept on the sofa bed and it was hard and uncomfortable,we complained to vacation express so they had a request put in for a pillow-top to go on the sof... Read more
from New Jersey
Submitted on 29-07-2016
I really enjoy this vacation w my daughter. The attention and service were fantastic. The food was great as well. We also enjoyed the pool shows, and the dancing shoes and the Merengue theater. Thank you everyone, we will definitely come back next year!
from
Submitted on 29-07-2016
I have traveled and stayed at many 5 star resorts all across the world, but I have to say the Grand Palladium Resort in Punta Cana was one of the best trips I have ever been on. Our travel agent, Jack Benoff with Vacationeeze, did an absolute phenomenal job planning this trip for us and got us some unbelievable extras. Words cannot truly describe what an amazing time we had. Jack is a true professional and someone I will use to plan all of my trips going forward. Not only was the resort beautifu... Read more
from
Submitted on 29-07-2016
It was our first time coming to punta Cana. It was an asking experience for the two of us traveling as a couple. I would definitely recommend the grand palladium to anyone. Our room was always clean and the staff was always friendly making sure we had everything we needed to enjoy our experience. We will definitely be coming back!
from
Submitted on 29-07-2016
We just returned from a 6 night stay. We have 3 children (ages 9, 5, and 2). This place is amazing!! Beautifully kept grounds, always attentive staff, and beautiful beaches. We probably missed over 1/2 the fun offered here as we went to bed early and have little ones. We kept to the pools/beach and kids club, but there is so much more. Kids club is quite awesome!! The staff is great with the kids and they offer so much for them to do. All included with your stay. No negatives here, just some ti... Read more
from
Submitted on 01-08-2016
Loved this place! Amazing staff... I had read bad reviews about this place but in my case it was AMAZING! Had a great Ocean View Loft Suite which was very clean, AC worked perfect. Pool was clean. We did a few excursions and it was so much fun ! Can't wait to come back again !! Great Job Grand Palladium Palace! Loved it .
from
Submitted on 01-08-2016
I chose this place carefully and really thought the people who wrote negative reviews were just picky. I have only been out of the country once (Cancun) and didn't have high expectations. Arrived at the resort around 4pm, no welcome drink I might add. We were starving and all of the buffets were closed, after walking a mile or two we were told to try the 24-hr sports bar. Walked in and they're were no tables available and no food left??? The place was a disaster, food all over the floor, di... Read more
from Cicero, Illinois
Submitted on 02-08-2016
We came to relax and we did just that! We enjoyed the atmosphere and some of the extras. The spa was an amazing experience and the staff there were extra pleasant. A clean and pleasant environment. Front desk staff was exceptionally helpful. Carlos and Just and Juan were superbly accommodating.
from Felicity
Submitted on 04-08-2016
Day 3 of room leaking water. Clothes wet and still waiting to talk to someone about it. Should have know when they brought us bath sheets last night it wasn't taken care of. Guest relations suppose to be in at 8 lucky to show up at 9:00. Absolutely no customer service
from Canada
Submitted on 04-08-2016
We had a fantastic time at the Grand Palladium palace. We strongly recommend this resort as it is very friendly. The service is top class. The staff are very warm, cordial and friendly. Thank you Palladium Team.
from NEW YORK
Submitted on 04-08-2016
Overall very good vacation. A family of 12 ages from 12 to 68. Pros: loved the clean rooms, bed was great, amazing time at the foam pool party, amazing beach. Cons: Always eating at buffet since it's almost impossible to eat at one of the restaurants. We were eating same food everyday, not good variety. Bathroom only has a tub/jacuzzi it's very hard and dangerous to go in and out of the shower and the water comes all around the tub making a mess in the bathroom. We were able to eat at Bhoga... Read more
from
Submitted on 06-08-2016
Wow! What a beautiful experience. Group of 24 (9 kids from 1-16 years + 15 adults) for a summer beach wedding. The food was very good, the site was well taken care of and the staff and the Palladium Palace are wonderful. Only down side, the à la carte restaurants were always full, needed to make reservations in person. The UP side, the buffet style restaurants were just as good, and the staff was exceptional (considering our large group). The manager at the Bohio favorite lunch buffet (on t... Read more
from London
Submitted on 07-08-2016
We have been here several times as well as trying other resorts on the island, our conclusion is don't look elsewhere as this resort has it all, the staff work really hard and the management are extremely helpful, I see reviews whinging about so many minor things, get real people......if you want flawless, pay ten grand each and you would still moan. We come here every year with our friends and have a ball, the resort is beautifully kept and there is something for everyone, the food is great, th... Read more
from New York City, New York
Submitted on 08-08-2016
The service here very good the people very friendly and we'll mannered. The variety of food good. The room service good the customer service very good. I will definitely come back here and recommend to my friends and family. I just loved my experience here!
from Scranton, Pennsylvania
Submitted on 09-08-2016
Fellow Travel Agents do not book Grand Palladium Palace ratings are not correct on resort. Sent three ladies a triple room July 28, 2016 for 9 nights. Upon arrival they were given a room that only fit two passengers and a refrigerator with not working and nothing it in. The description online says water, beer and soft drinks. They went to the front desk and spoke with Dori and were told that was the room they booked. Not true Dori they did not get what they paid for and rudeness is not acc... Read more
from
Submitted on 09-08-2016
Overall experience was good at the resort. Very clean. Employees helpful and for the most part friendly. Only thing I would change is there needs to be alittle more direction on activities And things to do. But you find these things yourself with alittle walking around etc. buffet food in my opinion is better than restaurant food. We had a great waiter almost the entire time his name was Nico. We would come back again
from Boston, Massachusetts
Submitted on 10-08-2016
We had a large group (17) traveling together. The resort was great - we do wish we had gotten rooms closer together, since there were 5 families traveling together. But the walks between the rooms weren't bad. Our room wasn't ready for us when we arrived, and we could tell they gave us a smaller room than we should have had - it was a king bed with a twin bed, instead of two double beds. It worked for our family of 3. Like other reviewers have said, the resort is very big. However, after a ... Read more
from Bristol, United Kingdom
Submitted on 10-08-2016
Excellent from start to finish. Fantastic service and upgrade given with lots of perks. Beautiful weather everyday, stunning beaches and very friendly people. Definitely recommend the steak a la carte and a massage in the spa. Perfect holiday.
from Yonkers, New York
Submitted on 12-08-2016
1st concerige lady Yudid Molina did an amazing job by greeting us with respect and showed us a great customer service experience. Me & my wife were staying in the Royal Suite room 5616 and the room was beautiful! Amazing view with the balacony too. Cleaning service was very good too. Whenever you needed assistance they were always there. Now with all the amenities like pools, restaurants, etc, there was nothing like it. More than amazing and this will definitely be a place to come visit again in... Read more
from Toronto, Canada
Submitted on 12-08-2016
This was our second time at this resort. We were there 7 years ago. The resort has been renovated over the last couple of years in many areas like the buffets, a la carte restaurants, lobby areas and some pools. These areas are modern and very nice. Renovations are still ongoing. The spa and gym are currently closed for renovations as well as part of the Palace rooms. We purchased 2 of the "renovated room" in the Palace section through Air Transat which was more expensive than the regular room... Read more
from
Submitted on 13-08-2016
In general the rooms and people were very friendly and courteous. The beaches were beautiful and clean. The buffet meals were very good and they were kept stocked. We were very disappointed with the restaurant meals and the wait time was insane. We truly enjoyed the excursions.....jet boat, zipline and parasailing.
from
Submitted on 14-08-2016
The grand palladium was everything we could have hoped for in our paradise vacation!! The staff was incredibly friendly, the drinks were delicious and constant, and we never went hungry! We can't wait to come back to this beautiful resort!!
from Quebec City, Canada
Submitted on 16-08-2016
The Grand Palladium resort actually includes four different areas, but we stayed in the Palace section for ten days. And although we were globally satisfied with our stay, there are a few irritating cons that you must take into consideration if you plan to go to this resort. Let's start with the pros : - Awesome beach with smooth golden sand, turquoise sea, lots of palm trees and gorgeous tropical vegetation. I'm sure there are more beautiful beaches somewhere in this world, but to me it look... Read more
from Amarillo, Texas
Submitted on 17-08-2016
Wonderful place! Everyone was very helpful and courteous. Would recommend to anyone traveling this way. The food was really good! We really enjoyed walking to the beach in the evenings. Beautiful sunsets. We will be coming back in the future.
from London
Submitted on 17-08-2016
This is by far the best all inclusive resort I've seen. There are many a la cart restaurants, our favourite ones are the Mexican and the steak house, the buffet is very good, with a large variety of dishes from all over the world. Kids club is very good, swimming pools are very relaxing, rooms are big and they are kept very clean. Highly recommended.
from
Submitted on 18-08-2016
My boyfriend and I stayed at the Grand Palladium Palace the 10th of August to the 17th. It was our first time in Dominican Republic but have travelled to many all inclusive resorts down South. Although we ultimately had a fun week, we experienced many ups and downs. Starting with the good things: - The hotel lobbies, bars, pool and restaurants at the Palace are renovated and very nice. We did go visit the Grand Palladium Punta Cana pool (since we had access to all Bavaro, Punta Cana and Pala... Read more
from Venezuela
Submitted on 18-08-2016
Wonderful experience. Highly recommended. Servuce and amenities one of the best. People and attention rate number one. Don't miss the opportunity and come ti have fun. Restaurants, in and outside actuvities, great recreational group
from Houston, Texas
Submitted on 08-09-2016
I would definitely come back. The hospitality was excellent. Everyone was wonderful... Our stay was awesome. We started at the Grand Palladium Punta Cana Resort Spa & Casino and upgraded to the Grand Palladium Palace. The upgrade was the best choice we made.The room and view was beautiful. We got an ocean front view room in Villa 82. We loved the buffet restaurants, after going to the other Ala-cart restaurants, we decided that the buffet was the best. The deserts was different from what we we... Read more
from
Submitted on 09-09-2016
Great vacation! Everything was perfect and will definitely come again. Food/buffet was great, rooms was clean, the beach is cleaned every morning by the employees. The entire place is a paradise to relax and have a great holiday.
from
Submitted on 09-09-2016
The room was good. Fridge did not work. Great view of beach. Good selection of food and different restaurants. Beach was very clean and maintained. Staff was very friendly. Would stay here again at this resort.
from Greater London, United Kingdom
Submitted on 09-09-2016
We had a fantastic time at the palladium the food is good, the facilities are great and punta cana is a great destination and it was a perfect way to celebrate getting married! Would recommend highly for honeymooners!
from
Submitted on 09-09-2016
We came here for our honeymoon expecting relaxation and beautiful surroundings and we got just that! Gorgeous beach, lovely hotel, all the staff were very attentive to our needs and very efficient. The food and restaurants were all really tasty too, especially the Japanese which has a live cooking show! We loved our honeymoon! Just what we wanted!
from
Submitted on 12-09-2016
Myself and my husband traveled with a group of 10 to get married. We were also members of the Travel Club. We had a great time at the resort, some problems with the room to start in that electrical sockets hanging off the walls and upstairs toilet seat was broken (block 81) we requested a room change and moved to block 81 with a beach view after 3 days. The resort is pretty big but the bell boys were great, so helpful and always willing to help us out, making the whole experience so much bett... Read more
from Montreal, Canada
Submitted on 12-09-2016
Just came back from a 1 week trip with 2 ladies (my mother and a friend) We requested a room with two double beds, not too high up given I was travelling with an elderly lady and not too far from the beach and/or pool. When we arrived, the room we were assigned came with 1 king size bed, far from everything. William at the counter quickly accommodated us and gave us an amazing room, close to both the beach and the pool on the first floor with 2 double beds. On our 2nd day, I went to the recep... Read more
from
Submitted on 12-09-2016
We have been coming to Punta Cana for over 10 years. We try and pick a different resort each time. We picked the Grand Palladium mostly because the spa looked beautiful. When we arrived, check-in was easy and our room was ready earlier than expected and perfect. Unfortunately, the Spa was under construction and they were giving massages in a hotel room. Massage was fine, but very disappointed about the construction. Also closed was a buffet and a pool. We made our reservations through Book... Read more
from Leeds, United Kingdom
Submitted on 13-09-2016
Came on a package with Thompson to the Palace at the grand palladium. Everything was absolutely excellent, food was amazing, all staff are fantastic and the location is perfect. Would highly recommend anyone to come here!
from
Submitted on 13-09-2016
Very good hotel,the staff was nice and friendly, very clean room. Food was lovely, plenty to choose from. The beach is amazing. Flowers in the room every day. Definetly worth going. I would recomend it to everyone.
from
Submitted on 15-09-2016
The upgrade on the room was great, as we celebrated our 30th anniversary. The entertainment, pools, beach, and services were all both professional and relaxing. The staff were exceptional and polite. We were fortunate, the weather fantastic with no rain during the day, rain only came at night while sleeping. All the travelers we spoke with felt the same way we did, we will be coming back to one of the Palladium Resorts.
from Louisville, Kentucky
Submitted on 15-09-2016
I just returned home from this resort and I can tell you that this is a average or 3 star resort at best. I have stayed at a 4 and 5 start resort and this is not one of them.To be fair I'm going to tell you the good and the bad about this resort. The check in was quick and efficient and the staff was nice and friendly at check in. The pools were well maintained and clean. The beaches are awesome, there were plenty of lounge chairs and lots on the beach and shade if you prefer. Breakfast and lun... Read more
from New York City, New York
Submitted on 16-09-2016
Very enjoyable experience for our first time in the Dominican. We were very satisfied with the buffets and the huge variety of foods. The Japanese restaurant was extremely entertaining and the Brazilian was delicious.
from Southampton, United Kingdom
Submitted on 16-09-2016
It was my first time in the Dominican Republic and I would definitely recommend it. Our hotel was first class & the staff very helpful and friendly. Looking forward to coming back! The beach was beautiful and complex very clean and tidy.
from Sheffield, United Kingdom
Submitted on 17-09-2016
The hotel staff were fabulous. They well couldn't help enough. In the bar, service food or pool service. They were all fabulous. The hotel was lovely. Plenty of choices for pools and places to eat. Very happy and will return.
from Williamsport, Pennsylvania
Submitted on 18-09-2016
We came to the grand palladium for our honeymoon and it was absolutely wonderful. Everyone was so helpful!! The drinks were great, food was amazing --definitely try the Brazilian restaurant. .. you'll be very full and tired afterwards :-)
from Canada
Submitted on 19-09-2016
Had a very nice time at the paladium palace in punta Cana. Beach is beautiful. Service is wonderful as was the rooms. The server in Las Torres buffet named Leonardo was wonderful. Food was very good. The Brazilian restaurant and the Steakhouse was very good. Rooms always cleaned and fresh towels and fridge filled daily. Beautiful landscaping filled with trees and flowers. Had a great time. Thank you.
from Hampstead, North Carolina
Submitted on 19-09-2016
This was our first stay at the Grand Palladium Resort in Punta Cana & we were not disappointed. The resort is absolutely beautiful, the food was the best we've had at any all inclusive resort & the beach was beyond beautiful. The only negative we had was there was no separate shower in the bathroom. The bathtub sat about 2ft above the floor and it was tricky getting in and out of the tub. We asked for a rubber mat for the shower & put towels on the marble floor to prevent slipping. Apparent... Read more
from Washington DC, District of Columbia
Submitted on 20-09-2016
Much love and happiness during our stay on our anniversary. The Resort was fantastic, Johanna, the Resort Manager was especially kind and offered incredible assistance with everything we could have hoped. The food was plentiful, the beach is gorgeous, the weather excellent. We really enjoyed our stay and the entire staff provided 5 star service for the entire time. And yes I got a great tan, naturally!
from United States
Submitted on 22-09-2016
We had a great stay. Rooms cleaned daily. Beautiful views on the beach. Bartenders were great especially the bartenders at the adult pool. No shortage on towels. Very friendly and helpful staff. Excursions easily accessible through lobby. Would definitely stay here again.
from United States
Submitted on 22-09-2016
Friendly staff, beautiful beach, beautiful resort. Good food with multiple options. Strong drinks. Clean pools. Knowledgeable about activities in the area. Nice room with comfortable beds. Welcoming to people from all over the world.
from Scotland, United Kingdom
Submitted on 22-09-2016
Hotel and complex was very big, but high standard and very relaxing. Pool at our room was opened on the first week which was a bit dissapointing but opened on second week which made it easier to get to. I enjoyed my stay and good variety of restaurants.
from
Submitted on 22-09-2016
Staying at the grand palladium has been a lovely stay. Plenty of restaurants to choose from.. beautiful beach with stunning views. Would recommend this hotel to anyone wanting a nice relaxing stay :) the food in the Italian and Brazilian restaurant I would definitely recommend. Friendly staff and great service.
from New York City, New York
Submitted on 23-09-2016
I thouroughly enjoyed my stay at the Grand Palladium Palace. Everyone one was friendly and helpful. This was my first time travelling alone and I felt very comfortable. The staff was very attentive. Will do it again.
from Chicago, Illinois
Submitted on 23-09-2016
Resort lost one star because upon arrival our room wasn't ready.We had to wait about an hour and a half for it and when we got to room they were still cleaning it. A little disappointing after such a long travel day. TV and phone in room didn't work but they sent someone to fix them the same day.We stayed in a loft suite. Although it fits up to 4 adults, I would recommend only a couple stay in that room because the bathroom/shower doors are frosted and totally see through. There is even a hole i... Read more
from Birmingham, United Kingdom
Submitted on 24-09-2016
Don't read all the negative reviews brilliant place great place food really good great beach friendly people especially the bar staff,every was good, everyone friendly.good,good,good,I want come back. The food was super, every thing very clean
from Romania
Submitted on 26-09-2016
We stay there for 1 week , it was really nice the stuff is amazing and we stay in a now renovate room Close to the sea, it was just awsome clean very quite, for sure we will be back. I recomand everyone to come here ar least 1 time. Thank you Grand palladium palace!!!
from Amsterdam, The Netherlands
Submitted on 28-09-2016
We stayed here at the hotel in September, 2016. It is also absolutely awesome! Great property, great service, beautiful beach and awesome amenities. There are 3 hotels in one and you have access to all the hotels, which means more for your money. We checked in with kids and adults and their was something to do for all, a great building Just for kids with computers and playground. For adults, you have a varied of facilities, gyms and clubs, bars, great food for both kids and adults. FYI.... ... Read more
from United Kingdom
Submitted on 29-09-2016
Me and my partner spent 2 weeks at this hotel, enjoyed the holiday food very good something for everyone, best restaurants I thought were Japanese and Italian. Staff are very friendly. Pools and beach very well kept and lovely Scenery. However we have had a couple of issues on the first day me and my partner were given a room with two queen size beds when our hotel confirmation stated a king size so had to change rooms and also on another occasion the locks on our doors had been changed without ... Read more
from Brighton, United Kingdom
Submitted on 30-09-2016
This is our 4th time at this hotel. Staff very friendly and helpful. Wide range of restaurants/buffet. Weather fantastic. Nice relaxing 2 weeks in the sun. Rooms lovely and spacious. Loved Susanna in the cocktail bar who recognised us from last year.
from Pequannock, New Jersey
Submitted on 30-09-2016
Great location, room was very nice, the views were great fro the entire resort food was excellent we when they to 4 different restaurants and one was better than the next. The small problem with the room was addressed right away with a gift.
from
Submitted on 30-09-2016
Having spent close to £3000 to spend two weeks at the palladium we expected the excellence we paid for. It wasn't all bad. The rooms were exceptionally clean and the mini bar was filled everyday with a variety of drinks. The hotel grounds are beautiful and maintained to a high standard. The beach was picturesque, exactly what you'd want. Clear waters and white sand. Where it went wrong was the food. I have been all inclusive for the last ten years and this was without a doubt the worst standa... Read more
from Bristol, United Kingdom
Submitted on 08-10-2016
Holiday was brilliant. No faults at all. Would recommend the hotel to others due to the cleanliness and welcoming staff. There were always space in the restaurants with minimal waiting times. Overall brilliant family holiday
from Aracaju, SE
Submitted on 09-10-2016
The hotel was amazing. Good food, Good Beach and Good swiming pool. All inclusive system ia Great and you dont need to worry about anything. The only complain that I have is about the service, the service need to be improved. Sometimes your request is not completly understood and you dont get the service correctly. Maybe because i dont know spanish, but this could be better.
from
Submitted on 09-10-2016
Spent 2 weeks at the Grand Palladium Palace and had a fantastic trip. The staff were generally excellent and the room was good quality. Food was typically of a high standard, although we didn't rate the Indian as highly. Steakhouse, Japanese, Brazilian and Italian were all excellent. I would note that we went during off season and there were some upgrades being completed on the spa etc. This didn't impact on us at all but just to bear in mind during October. We have heard that some people had is... Read more
from Mississippi
Submitted on 11-10-2016
I could have had a better vacation, when I arrived the hospitality was great the staff was friendly and courteous, the food was excellent the room was great had a ocean view. Hope I can do this again with my grand kids.
from Greater London, United Kingdom
Submitted on 12-10-2016
The experience was very good and resort facilities were excellent staff was very helpful and pleasant Overall cleanliness was good In two weeks stay I can not complain of anything except the initial allocation of rooms which was not as requested but were sorted out after a hour of haggling
from
Submitted on 13-10-2016
Excellent service knocking them rum punches back for fun. Great vacation I'm definitely coming back. Roxer jose the receptionist took VERY good care of us, very friendly and very honest which is needed when abroad. You need to give that guy a promotion and a pay rise. Yudid hermano ū??? very friendly. Definitely recommended.
from East Syracuse, New York
Submitted on 14-10-2016
My husband and I won a trip to DR punts cana for our honeymoon.... We enjoyed ourselves planning to return for our anniversary. We stayed in the palace where we had our private deck with jacuzzi. The food was okay I favorite spot was the sports bar... Overall it was a free trip! Can't complain...
from London
Submitted on 14-10-2016
Very enjoyable and relaxing break, would like to come back again soon. Also the food was really good, beach amazing, my room was nice with a very nice view, guest relation service ū???ū??Ľ the only thing that I have to tell every one is that this is the best place to go. Thank you!!
from Indiana
Submitted on 14-10-2016
My husband and I stayed at the Grand Palladium Palace from October 9th-14th. We had a fantastic time. The staff was friendly and helpful. It's true that some can not speak the best English, but every effort is made to made to get you what you need. Many staff do speak great English. When we arrived our refrigerator worked, the second day the fridge was warm and was quickly fixed by maintenance staff. We had a chance to eat out at dog fien restaurants every night of our stay with no is... Read more
from New York City, New York
Submitted on 15-10-2016
Just returned October 12th from the Grand Palladium Palace. We had stayed there before 8 yrs ago & had a wonderful time so we decided to go again. The renovations that they have made are beautiful. The spa wasn't open yet but we found it just as relaxing to chill on the beach or @ the pool. The staff is super friendly, warm & accomodating. We were a party of 9 & they always made sure we could sit together for meals. We enjoyed the restaurants but especially the Japanese restaurant.....can't say ... Read more
from East Haven, Connecticut
Submitted on 18-10-2016
My husband and I have been to Punta Cana 15 times this will be our third return to the grand palladium resort.The first time we went we upgraded to turquesa the royal suites and received the best room in the complex room 5216 which we plan to do on this return on November 8.The rooms are perfect,clean with well stocked mini fridge daily.The staff couldn't be nicer or more accommodating.The food is incredible at all of the restaurants can't say enough plenty of variety.We love the jacuzzi on pati... Read more
from
Submitted on 18-10-2016
We came for our honeymoon and This place is beautiful and we had an amazing time. We were sad to leave but we will sure go back. Everyone was very nice and pleasant and there's a lot of activities to do. You would never get bored for sure. We loved it!
from
Submitted on 18-10-2016
Much needed 5 day trip to the DR! Service staff and everything couldn't have been more perfect. Highly rec this hotel for first time to Punta CanA. Overall it was a breeze and went smoothly. Can't wait to be back and meetup with old friends made on the island!
from
Submitted on 18-10-2016
Very great experience! Besides being extra close to the beach and having several pool and restaurant options, the best part of our stay was the friendly and welcoming hotel staff and restaurant staff! Would definitely recommend to others and come back again.
from New England, North Dakota
Submitted on 19-10-2016
We really enjoy our vacation in GP palace, the resort is so nice and very big, you have a lot of choise and places to go. Our favorite restaurant was the Indian the services is excellent and the peoples are very friendly. We visited Santo Domingo, wich was a very interesting excursion. Stanley was always smailing and very friendly with us from the bar in the Palace Lobby.
from
Submitted on 20-10-2016
There is a lot I can truthfully say about this holiday and I will say once I'm off the holiday but for now I would like to give this resort a five star rating based on the staff alone they are truly the back bone behind this hotel and are no way near given enough credit for what they do most of then are badly under paid so as much as u don't need to tip them there tip are probably what feeds there because there wages don't cover there rent so please do tip all staff including the entertainment t... Read more
from Adirondack Mountains
Submitted on 20-10-2016
Husband and I Stayed at the Palladium Palace from Oct 10-17, and loved every minute! Cannot wait to return next year (or sooner if possible). We were celebrating our 27th wedding anniversary and were upgraded to a wonderful (spacious, spotless, beautiful) suite in villa 93 - close to pools and beach. Service, food, amenities, entertainment were all great. We enjoyed all of the three Palladium resorts that we had access to and managed to try almost all of the different buffets, ala carte restaura... Read more
from Truro, Canada
Submitted on 20-10-2016
This resort never lets us down. This resort is constantly renovating and making sure the resort is modern. The food is always better than expected at all the buffets, al la cartes, and snack bars. The rooms are always sparkling clean and smell fresh. The resort is has the best nightly shows and we continue to see them night after night. The dancers and entertainers have passion and put 100% of their heart and soul into all they do. This resort is great for families and couples. All of the staff ... Read more
from Edison, New Jersey
Submitted on 21-10-2016
I am writing to you to let you know that because of our terrible experience with your AMSTAR customer service we will never use your hotel again. On Wednesday October 19th, we had booked an excursion with Gil to the coral reef to scuba dive and swim with sharks etc. We woke up in the morning and called Gil to tell him that there was terrible weather and that it was not safe to go and to see if we can cancel and get a refund. Gil said that he cannot provide us with a refund because the bus was "o... Read more
from Gloucester, United Kingdom
Submitted on 21-10-2016
The hotel itself is lovely and our room was great - very spacious and well maintained (we were in villa 55 so quite near to the main pool with the pirate ship!). The facilities were vast, several pools which accommodated everyone, variety of food available at the buffet and good choice of al a carte restaurants! We didn't get off to a good start on arrival however, the check in was veeeery slow, especially as the staff were clearly expecting a large influx of people but didn't have the bodies or... Read more
from uk
Submitted on 24-10-2016
we were recommended this resort by guests at the grand palladium Riviera Maya. on arrival we were swiftly checked in and escorted to our room,the room was a lot brighter and better furnished than on our last trip to Mexico in March of this year. as it was late we decided on dining in the buffet nearest to our reception and the food was good with a vast choice of options although some of the dishes were not of a high temperature. we usually don`t do buffets as we prefer the ala carte restaurant... Read more
from Barnsley, United Kingdom
Submitted on 24-10-2016
Hotel and staff where very helpful great variety of food bars are always fully stocked and cold drinks always available. Had a great holiday would definitely recommend. We will come back again later in our life the beaches are fantastic and there are plenty of trips to go on I would recommend the outback trip you really get a good idea of how these people live out here
from Norcross, Georgia
Submitted on 24-10-2016
This is a beautiful resort and a nice property. I am a Travel Agent and traveled with my group of 26 ladies and we all had an AMAZING time!! The property is very clean, the staff are extremely attentive and the front desk people were sooo friendly and very helpful (Carlos and Juan). I was nervous about having so many people traveling and not knowing what to expect with everyone's reservation, coming from different places. But they were very organized and had a designated table for check-in and i... Read more
from
Submitted on 25-10-2016
The only problem we had was with the vendors on the property. The food selecrion at the buffets was a hit or miss but overall the food was enjoyable. Customer service was very friendly and inviting. Other than that the trip was amazing and would love to come back again next vacation. 9 out of 10
from Wimborne Minster, United Kingdom
Submitted on 25-10-2016
At first we were put in the wrong room but the next day we were moved and our room was lovely, we were in a good spot for the pools and some of the restaurants. The theatre and sports bar were a little further away from our room.
from Inglewood, California
Submitted on 28-10-2016
Hotel was perfect , staff very friendly , couldn't have been better , we will return ū???The weather was great , lovely pools and the food was very good , plenty of choice , the Japanese restaurant was outstanding ū???
from
Submitted on 28-10-2016
Absolutely amazing place, beautiful, friendly, helpful & just amazing all around. Food is excellent, pools are just to die for & words can't describe the beach. See you next year for our anniversary xx
from Nueva Andalucia, Spain
Submitted on 29-10-2016
We had a great time, the people that work here are super nice no complain. The beach is amazing and the pools is clean. The restaurants are fantastic too. The rooms are clean and spacious. They have different activities to do for the children and adults.
from
Submitted on 29-10-2016
We stayed here for 2 weeks for our honeymoon. The resort was amazing and had a big choice of restaurants to go to. Had 8 pools to choose from as well as the beach. All had great service. The resort had great entertainment on every night, as well as a night club and casino. The sports bar was great to watch English football and was air conditioned, which was nice. The room was great and had a nice whirlpool bath. Would love to come over again
from
Submitted on 30-10-2016
Well, when we first got here to the resort, we had to wait for our rooms to become ready before we could enter but thats standard... after we waiting around in the heat for about 30min for the rooms were were finally able to enter, and theven air conditioning felt amazing nice cool little escape from the Dominican heat, after that we checked out the pool ( we were about a 1 min walk away), so we jumped into the pool which was the perfect temp just a little cooler then the air which is nice and r... Read more
from Province of Leinster, Ireland
Submitted on 31-10-2016
Very large complex,excellant beach and facilities,bars and water sports.very go choice of eating place al a carte and buffet ,all very good,people and service very good,always please to see you.would recommend this complex.can get busy at weekends,dont believe other negative reviews
from London, United Kingdom
Submitted on 31-10-2016
We have a fantastic time here, an amazing place to be, all staff in all areas are excellent, rooms are great, only issue we found that food was great but not very hot. Thank you for a great experience.
from
Submitted on 31-10-2016
I went to grand palladium for two weeks and it's was a good experience the food is very nice and also plenty of variety of foods, I recommend the Italian restaurant very delicious. All the buffets are very nice and will fit every body's needs.
from Toronto, Canada
Submitted on 01-11-2016
The room are super clean. Comfortable beds. Staff were very friendly and helpful. Always smiling and courteous. A great selection of good food. Wonderful beach. We will definitely return to the Grand Palladium Palace Resort
from
Submitted on 02-11-2016
First time to the Dominican... won't be the last!!! I researched ALL the all-inclusive resorts in Punta Cana and by far Grand Palladium Spa was the best. Everything I researched and viewed pics and reviewed was spot on. We arrived and they gave us VIP upgrade to the deluxe suites with the swim out pool.... room was gorgeous, staff was absolutely beautiful inside & out. Food was excellent at the French restaurant for dinner as was the Japanese hibachi grill and Las Torres was best for breakfast. ... Read more
from
Submitted on 04-11-2016
This was an amazing short break . We had originally booked to stay at the palace but on arrival were upgraded free of charge to the royal suites. The rooms were beautiful and spotlessly clean . Jacuzzi bath in room with separate walk in shower . 24 hour room service included and a butler to cater to all your needs they book your dining for you at all the restaurants and anything else you need . Staying in the royal suites you get access to restaurants not included if staying at the other hotels... Read more
from Gladwin, Michigan
Submitted on 05-11-2016
Very nice and clean resort. Beautiful weather. Staff very helpful and friendly. Many varied restaurants serving great food. Beaches very clean, with crystal clear water. Pools are everywhere with swim up bars. Bars have great drinks. Would highly recommend.
from Denver, Colorado
Submitted on 06-11-2016
We came the the Grand Palladium Palace for a wedding and had a wonderful time. The rooms are beautiful and the ocean is gorgeous. I can't recommend it enough. The restaurants are worth the wait, more so than the buffets are. Must try the mamajuana!
from Shawano, Wisconsin
Submitted on 07-11-2016
The hotel was very nice and the staff was all great! They had a wide variety of food at the buffets and the al a crate restaurants were delicious! Everyone was very friends and accommodated to all our needs. Will definitely come again!
from Montreal, Canada
Submitted on 09-11-2016
I went in Grand Palladium Palace the last week with my husband and it was an amazing time. Our room was beautiful in the building 83, we were celebrating our anniversary and the hotel was very nice with us ans send specials amenities on that day. Also we would like to mention Elizabeth from guest service department, she was very helpful and provide us the hotel information. The people at the reception, restaurants and bars are always helpful and trying to make a wonderful days for you. For su... Read more
from
Submitted on 10-11-2016
Got lots of sun even though it was cloudy at times. The staff everyone was great and friendly. Great drinks and great night life. Patrico and Hectorthe chefs at the Japanese restaurant were excellent. Felix the Bartender at the swim up bar was the best!! Great times with great friends!! Need more towels for the pool and beach!!
from Spearman, Texas
Submitted on 11-11-2016
Great beach front suite, nice helpful people, beautiful beach! Third time to stay in this resort and will be back! Beach is cleaned and beautiful! Good service! Weather is great even if it rains some.
from
Submitted on 11-11-2016
Wonderful staff member very friendly and helpful. Warm, bright and happy. Facilities outstanding. Beach, Pools, Restaurants, service all great. Great variety of food options in all the various restaurants. Bars and cocktails, drinks lots of options.
from
Submitted on 11-11-2016
The holidays were very good. Even if it rained every days we stiil felt ok. The hotel and theservice were very good. The people e here are nice and always helpful. I strongly recommed the Palladium Palace for its excellent service and staff , better than Palladium Bavaro.
from Norwood, Canada
Submitted on 13-11-2016
Rooms were beautiful, staff is friendly and fantastic! Pool was great. Bar staff was super friendly. Restaurants were great. Japanese and Mexican restaurants are excellent. Wedding site for my niece was beautiful and beach party after ceremony was amazing! Will return!!
from Los Angeles, California
Submitted on 13-11-2016
My first time in Punta Cana and I had a blast. Rafi was extremely helpful and accommodating to our every need. Loved the Grand Palladium resorts because it offered a real since of the Dominican Republic. I'm ready to plan my next trip back!
from Gloucester, United Kingdom
Submitted on 13-11-2016
I've been playing roulette for many years, I love the game, but what this casino is doing, they are using a magnetised table, this is what happened to me, as the ball was span around ball it stayed on top of a number, it didn't drop into the hole, it's impossible for it to that without the help of magnets, when it happened even the dealer looked at me funny, ALL the staff turned around and was all talking about it, shock was on all the faces, it even happened twice in a row. After it happened fo... Read more
from Cheektowaga, New York
Submitted on 14-11-2016
From getting off the plane to getting back on, it was great. It started out with Andres (from Island Sun) who met us at the airport, got us on the bus and took us (15 women) to the resort. We were amazed as most of us have never been to an all inclusive. Upon receiving your welcome drinks, we were upgraded to the Royal Suites (which gives you access to all 3 resorts. Our butler, Luis,was always there if there was anything we needed. The drivers of the golf carts (King Kong, Edison, Juan, etc) we... Read more
from Ottawa, Canada
Submitted on 15-11-2016
Just returned from the Grand Palladium Palace Punta Cana(November 2016) for a wedding. I will run through my personal experience with the Grand Palladium. Arrival(5/5) ‚?? We arrived at the airport early to mid-afternoon with no hassle, caught the bus and were off. The bus ride was about 20 ‚?? 25, however since we were such a large group we didn‚??t have to stop at any other resorts. After reaching the hotel, we were efficiently checked-in, the bellboy took our bags and we were off to our ro... Read more
from
Submitted on 16-11-2016
We have just had a week in the grand palladium palace and have had a lovely time. The good at the buffet is good especially the prawns and steak every day! Our favourite restaurant was the Japan the food was delicious ū???.
from Lakeville, Minnesota
Submitted on 16-11-2016
This resort is one of 4 that is connected all together. I went here with my daughter who is in her mid twenties. We chose this resort over the others because it had more restaurant options that the other resorts. The location is nice very clean and up to date, the ocean is beautiful here and there are several pools. We had great service from the staff. Nico and Edwin went out of there way to make sure we had a great stay as did the two bar tenders at the adult pool. We did bring dollars... Read more
from Melbourne
Submitted on 17-11-2016
Loved everything at the Palace. Room was lovely, clean and comfortable. The staff were friendly and helpful. The pools were great especially the adult pool which was a lot quieter than the main pool. The beach was beautiful. Lots of pool chairs available. The food while not outstanding was adequate and plentiful. There were so many choices so everyone was catered for.
from Bellwood, Illinois
Submitted on 19-11-2016
The resort is beautiful, ROOMS were nice and clean, they do have air conditioner:), in our room there were three of us and plenty of room to move around. we each had our own sleeping bed the third being the sofa it was a comfty let out leather sofa. PROPERTY GROUNDS are lovely The beach is beautiful and easily accessible. RESTAURANTS There is plenty of foods choices to choose from there are two main buffets and of course you have access to like the other three resorts too which have buffett ... Read more
from Burnley, United Kingdom
Submitted on 19-11-2016
The resort is huge however after a few days it was fairly easy to find your way around, we never found it necessary to get a train as it was perfectly doable to walk from one end of the resort to the other. FOOD The food was very good with a lot of variety, many previous reviews have said that it is difficult to get into the A La Carte restaurants, we traveled in September 2016 and ate between 18:30 - 19:00 every night without any waiting. We often ate in the Bavaro lunchtime buffet near the be... Read more
from Sherbrooke, Canada
Submitted on 20-11-2016
My husband and myself have been to this resort 18 times over the course of 19 years, that in itself tells you how great this resort is. The people are the warmest and kindest you will ever meet. All of the staff from the maids to top management are wonderful!!!!!! The range of food types is incredible and delicious. The rooms are spacious and beautiful. I would recommend this to anyone of any age.
from Ottawa, Canada
Submitted on 21-11-2016
We attended this resort for a nice pre-winter vacation as well to attend a friend's wedding. This was our third time in Dominican but first time at this resort. I will review in sections for easy reading. Arrival: Very easy to find our shuttle after customs at the airport. Upon arriving at the resort which is approx 20-25 minutes away we were checked in. Unfortunately we were given the wrong room and then our luggage had disappeared. After approx 1.5 hours of sorting out or room and finding our... Read more
from
Submitted on 24-11-2016
Everything was wonderful! The rooms were beautiful! Weather was a little wet but still enjoyed ourselves! Japanese restaurant was amazing! Service was fabulous! The buffets for breakfast and lunch served a variety of foods. There was something for everyone!
from Glasgow, United Kingdom
Submitted on 01-12-2016
I cannot praise the grand palladium high enough. We came to celebrate my mum's 70th birthday and it really was such a special time in paradise. The standard at the complex is definitely 5 star. The rooms were beautiful and cleaned every morning. All staff from reception the minute we arrived to public relations at check out were always professional and very friendly. We have stayed at the grand palladium at Mexico too and we feel that the standard and atmosphere is second to none. Would not cho... Read more
from Manchester, United Kingdom
Submitted on 01-12-2016
Had a great time, staff & service was superb. Would recommend anyone to visit, and will be returning next year. The whole experience was superb. A big thank you to all of the staff for their excellent service, and to Elizabeth for a very smooth checkout.
from Larkhall, United Kingdom
Submitted on 01-12-2016
A fantastic hotel complex with something for everyone the food was excellent in both the buffet and a la carte restaurants the service was excellent with premium drinks and waiter service the pool was vibrant and the pop team did a great job of entertaining everyone or you could go to the adults only pool to chill out or the magnificent beach to catch the scenic views and sea breeze The room was was excellent and everything clean and changed daily and mini bar re stocked the spa treatments were... Read more
from Chilliwack, Canada
Submitted on 02-12-2016
Had a wonderful time. Food is typical all inclusive, bound to find something you like. It's the staff that make this resort great. Everyone is always smiling and happy, singing in the Buffett and so helpful. Would come back in a heart beat
from Fort Lauderdale, Florida
Submitted on 02-12-2016
My experience here was amazing and fun ! Except there is only one atm for the hotel there should be one in each lobby ! The atm was broken for about 5 days . The public relations people in the palace lobby did get us a driver to the employee atm and we were able to get pesos for the remainder of our trip !
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