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Grand Palladium Bavaro Suites Resort and Spa - All-Inclusive

Punta Cana, Dominican Republic (PUJ)

Room rates from:
$211 $110
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,589 $929
Per Guest for 5 Nights
Based on 7291 reviews
Staying at Grand Palladium Bavaro Suites, part of the Palladium Resort Complex, grants you access to the pools, restaurants and bars of 3 resorts.
Style: All-Suites 24 Hour Beachfront All-Inclusive Resort
Room & Rates
Junior Suite - All-Inclusive - Grand Palladium Bavaro Suites Resort and Spa - All-Inclusive - 2

Junior Suite - All-Inclusive

Starting from
$211 $110
Per Adult Nightly
Room Amenities: They feature a king bed plus a large living area with sofa bed, air conditioning, ceiling fan, jetted bathtub, Separate bathroom with shower, sink and vanity mirror  (fees apply for jetted bathtub preparation), bath salts and body oils amenities,  hairdryer, slippers and bathrobes for in-room use,  flat screen satellite TV, telephone, coffee/tea maker, minibar replenished daily, in-room safe, radio alarm clock with MP3 player,  iron and ironing board, balcony or terrace with chairs. Maximum occupancy is 3 adult or 2 adult and 2 children.
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Deluxe Junior Suite - All-Inclusive - Grand Palladium Bavaro Suites Resort and Spa - All-Inclusive - 1

Deluxe Junior Suite - All-Inclusive

Starting from
$223 $112
Per Adult Nightly
Room Amenities: Air conditioned with 1 king or 2 queen beds, also a living room with Sofa bed, Full bathroom with shower, also a  whirlpool tub in-room (fees apply for tub preparation service), slippers and bathrobes for in-room use, hairdryer, flat screen satellite TV, telephone, coffee/tea maker, minibar replenished daily, in-room safe, radio alarm clock with MP3 player, iron and ironing board, balcony or terrace. Maximum Occupancy 3 adults or 2 adults and 2 children
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Master Junior Suite - All-Inclusive - Grand Palladium Bavaro Suites Resort and Spa - All-Inclusive - 5

Master Junior Suite - All-Inclusive

Starting from
$235 $113
Per Adult Nightly
Room Amenities: 1 king bed or 2 queen beds, and also a hall with sofa bed, air conditioning, ceiling fan, Spacious living room, Full bathroom with shower and round jacuzzi for 2 people,(fees apply for jacuzzi preparation), bath salts and body oils amenities,  hairdryer, slippers and bathrobes for in-room use,  flat screen satellite TV, telephone, coffee/tea maker, minibar replenished daily, in-room safe, radio alarm clock with MP3 player,  iron and ironing board, balcony or terrace with chairs. Maximum Occupancy 3 adults or 2 adults and 2 children
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Master Junior Suite With Family Kit - All-Inclusive - Grand Palladium Bavaro Suites Resort and Spa - All-Inclusive - 3

Master Junior Suite With Family Kit - All-Inclusive

Starting from
$245 $118
Per Adult Nightly
This room offers a welcome kit for children.
  • For babies from 0-3 years old, the kit includes: diapers, wipes, jar food, formula, sun screen, t-shirt, sippy cup with handles and a package of snacks (replenished daily).
  • For kids between 3-12 years old, the kit includes: a hat, t-shirt, backpack that can be colored in, snack package (replenished daily, cup and diaper and wipes if needed)
  • For adolescents age 13+, the kit includes: a hat, t-shirt, I-Tunes gift card to download music and a bracelet. The kit includes a special key to a parent’s room including a microwave, sterilizer, first aid kit and snacks for kids.

Room Amenities:
They feature a king bed plus a large living area with sofa bed, air conditioning, ceiling fan, jetted bathtub, Separate bathroom with shower, sink and vanity mirror  (fees apply for jetted bathtub preparation), bath salts and body oils amenities,  hairdryer, slippers and bathrobes for in-room use,  flat screen satellite TV, telephone, coffee/tea maker, minibar replenished daily, in-room safe, radio alarm clock with MP3 player,  iron and ironing board, balcony or terrace with chairs.
Maximum occupancy is 2 adult and 3 children.
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Romance Honeymoon Suite - All-Inclusive - Grand Palladium Bavaro Suites Resort and Spa - All-Inclusive - 6

Romance Honeymoon Suite - All-Inclusive

Starting from
$251 $121
Per Adult Nightly
Room Amenities: A large bed with canopy especially design for couples, the bathroom offers 14m with outdoor terrace covered with a thatched roof to ensure privacy, Mayan shower and hammock. round jacuzzi for 2 people in-room (fees apply for jacuzzi preparation), bath salts and body oils amenities, hairdryer, slippers and bathrobes for in-room use, air conditioning, ceiling fan, flat screen satellite TV, telephone, coffee/tea maker, minibar replenished daily, in-room safe, radio alarm clock with MP3 player,  iron and ironing board, balcony or terrace with chairs. Maximum Occupancy 2 adults
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Luxury Junior Suite - All-Inclusive - Grand Palladium Bavaro Suites Resort and Spa - All-Inclusive - 4

Luxury Junior Suite - All-Inclusive

Starting from
$274 $132
Per Adult Nightly
Room Amenities: Located on the 3rd floor, they feature 2 floors, the second floor include a staircase leading to the roof where there is a balcony with a Jacuzzi for 2, a Balinese style bed, and a small table and 2 chairs. In-room air conditioned with 1 king or 2 queen beds, also a living room with Sofa bed, Full bathroom with shower, (fees apply for jacuzzi preparation service), slippers and bathrobes for in-room use, hairdryer, flat screen satellite TV, telephone, coffee/tea maker, minibar replenished daily, in-room safe, radio alarm clock with MP3 player, iron and ironing board, balcony or terrace. Maximum Occupancy 3 or 4 adults or 2 adults and 2 children
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Family Suite - All-Inclusive

Room Amenities: They feature a king bed plus a large living area with sofa bed, air conditioning, ceiling fan, jetted bathtub, Separate bathroom with shower, sink and vanity mirror  (fees apply for jetted bathtub preparation), bath salts and body oils amenities,  hairdryer, slippers and bathrobes for in-room use,  flat screen satellite TV, telephone, coffee/tea maker, minibar replenished daily, in-room safe, radio alarm clock with MP3 player,  iron and ironing board, balcony or terrace with chairs. Maximum occupancy is 8. Maximum permitted adults is 6. Maximum permitted children is 4.
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Grand Palladium Bavaro Suites Resort and Spa - All-Inclusive
Playas De Bavaro, Punta Cana, DR Dominican Republic NONE

Location

Located in a prime beachfront location of Playa De Bavaro and only 30 minutes from Punta Cana International Airport and 90 minutes from La Romana Airport.

Why Stay Here

  • Beautiful Beach
  • Amazing Tropical setting
  • Great Rooms
  • 8 A la Carte restaurants with a wide variety of cuisines
  • 5 Buffet-Style Restaurants
  • 14 Bars around the Resort
  • Swim-Up Bars
  • 4 Pools
  • First-class Spa & Wellness Center
  • Casino
  • Castillo del Pirata Mini Club for children
  • Black & White Juniors Club for teenager

Resort Details

The Palladium Punta Cana resort complex features 4 amazing resorts, a world class spa, multiple restaurants, bars, pools and much more.
As a guest of Grand Palladium Bavaro Suites, you will have access to the pools, restaurants and bars not only of the resort, but those of the Grand Palladium Punta Cana and Grand Palladium Palace Resort.

All-Inclusive Details

  • 24- Hour All- Inclusive.
  • Buffet Breakfast, Lunch and Dinner. American corner with typical food.
  • Unlimited a la carte dinners subject to availability, dress code: long trousers and shirt with sleeves for men.
  • 24- Hour Snacks.
  • Unlimited domestic and select international drinks in some bars.
  • House Wine Served With Lunch and Dinner.
  • In Room Mini-bar Stocked With Water, Soft Drinks and Beer - restocked daily
  • Non Motorized Water sports Including Windsurfing, Kayaking and Catamarans.
  • Daytime Tennis and Use of Fitness Facilities.
  • Access to Spa wet area fee apply
  • Daily Activities and Nightly Entertainment.
  • Free Admission to the Disco (Drinks Included).
  • Guests Have Access to all the Facilities at the Grand Palladium Palace Resort Spa and Casino and Grand Palladium Punta Cana Resort and Spa.
  • All Current Hotel Taxes, Service Charges and Gratuities.

Restaurants, Lounges & Bars

The Palladium Punta Cana resort complex features 8 a-la-carte restaurant, 5 buffet restaurants and many bars.

A-la-Carte Restaruants:

  • La Adelita

Fresh and authentic Mexican delicacies.

  • Tapeo

Beautiful outdoor restaurant focused on Spanish tapas and amazing wines

  • Sumptuori

Japanese dishes with live cooking and Tepanyaki

  • Rodizio

Brazilian cuisine at its finest

  • La Parrilla

Steakhouse style with premium cuts

  • Chef Raffaele

Italian cuisine right on the beach with pizza oven and home made fresh pasta

  • Mare Nostrum

Mediterranean specialties with a fresh and modern style

  • Bamboo

Asian cuisine with a special twist on Indian food.

Buffet Restaurants:

  • Arrecife
  • Las Torres
  • Behique
  • Bohio
  • La Catedral

For the Family

Supervised Baby club (0-3 years old), Mini club (3-12 years old) and Junior Club (13 years and up) from 9AM till 11PM included in rate to look after the kids/teens

Pools & Spas

4 Pools including a kiddie pool. Guest can access the Spa for a fee of 10US per person per day which include Sauna and relaxing jets. If guest purchase a Spa service the fee is waived

Entertainment & Activities

This extensive facilities includes a private beach, non motorized water sports, free access to fitness area, nightly live show, daily entertainment and activities, sports bar, casino, 4 pools, sports facilities, train service to move around the resort, and much more. All included in rate.

AMENITIES:
  • 24-Hour Front Desk
  • Air-Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Barber Shop (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Car Rental Desk (+)
  • Casino (+)
  • Children's Program
  • Conference Rooms (+)
  • Currency Exchange
  • Deck, balcony or terrace
  • Fitness Facility
  • Free Parking
  • Game Room (+)
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Hair Dryer
  • In room Mini Bar (+)
  • In room Safe (+)
  • Ironing Board
  • Kiddie Pool
  • Medical Services (+)
  • Multilingual Staff
  • Night Club
  • Non-Motorized Water Sports
  • Restaurant
  • Satellite TV
  • Shopping (+)
  • Spa Services (+)
  • Sundry Shop (+)
  • Swim-Up Bar
  • Telephone (+)
  • Tennis Courts
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 7291 reviews
from Los Angeles, California
Submitted on 24-05-2016
The check-in process was brutal. You walk in and there's a table with numerous reservation paperwork. We were confused if we had to get our own paperwork and walk towards check-in or wait. Dayvid came to greet us and kept telling us to go across the lobby and sit. When we asked questions about check-in - he kept ordering us to go sit. I found that very rude. He rushed through a map and told us to where to go for our room. Nothing was mentioned on amenities and eating times. We had numerous issue... Read more
from
Submitted on 25-05-2016
Our entertainment crew made this trip fun. Johnny Bravo and Spaghetti were hilarious and made it easy for people to feel included. The food was disappointing. Definitely could improve in that area. The staff was great, rooms were clean daily and mini refrigerator was restocked daily, although it did not get cold. The Sports Center needs updated, my husband and I went to check it out and it was so out dated and in need of repairs. The beach was beautiful. So if what your looking for is a relaxing... Read more
from
Submitted on 25-05-2016
The resort was clean and very friendly. The beach and pool activities were alot of fun. Jhony bravo, Amber , Spaghetti, were our entertainment. We went to the beach and pool just to see them and play games. Miguel Angel was our best waiter and we search for him for breakfast and dinner.Daniel the bellman was absolutely wonderful we called him daily and would pick us up for dinner. Make sure you tip all the entertainment!!!!!!!!
from Fontana, California
Submitted on 25-05-2016
We had the time of our lives, the people of palladium are great, they make you feel really welcome. They make you feel like you never want to leave, really get everyone involved with games and everything. Jhony Bravo, Ambar, Espageti, Grace, banana
from Sherbrooke, Canada
Submitted on 25-05-2016
I Manon, traveled with Viateur and we booked two junior suites in single occupancy, which by the way costs a fortune. We traveled from May 15 to May 22, 2016. We are frequent travelers. - Sunday May 15 : Arrived at the hotel around 1:30PM, they told us that we had 2 junior suites but in different buildings (1501Viateur and 1511 Manon first floor), I told them that I had asked via Air Canada and by email 2 communicating rooms on the second floor or atleast adjoining rooms. The front desk tol... Read more
from Plymouth, United Kingdom
Submitted on 05-06-2016
We had a really good time at this resort. My husband has difficulty walking but found absolutely no problem reaching every area. One of the pools was a stones throw from our suite where we spent most of our time. The staff at the swim up bar where really great. I must say that the ratio of staff to guests was incredible. The rooms where kept very clean, serviced every day, including a day when there was an election. The gardens, which where a delight, where maintained to a very high standard, th... Read more
from
Submitted on 05-06-2016
Excellent resort Nice rooms,lots of great and quality food. Activities day and night for adults and children. Fun entertainment and quality services. Great staff Alan and Victor, Karina people friendly
from
Submitted on 06-06-2016
Senior week trip. Service was great and the place was beautiful. Great food, fun activities , beautiful beach and pools. Recommended to other people to try. The service was great and super friendly. Lots of activities to do on the resorts...no need for excursions.
from Frederick, Maryland
Submitted on 06-06-2016
A lot of activities. The food is very good. The staff is very friendly and helpful. A little bit of a language barrier but we have made it work. Grand Palladium was an excellent choice for vacation. The beach is breath taking. Having a great time.
from Olmsted Falls, Ohio
Submitted on 06-06-2016
Trip March 2016 This was where my boyfriend and I went for our yearly vacation. Our room was kind of far from the water but that was the only negative aspect of the vacation. The food was AMAZING at all of the places with the exception of the Italian spot. The entertainment was top notch. The entertainment group really made you feel welcomed and really enjoyed their jobs. Yerald Ramos and Caroline were AMAZING!! We had such a wonderful time with the activities because of them. There is so much t... Read more
from Meadville, Pennsylvania
Submitted on 20-06-2016
We went the this resort June 12 to 17. First it is really really big so plan on walking a lot. All in all we enjoyed our vacation. Some of the staff are very nice and some not so much. We even got yelled at by one guy driving a cart that he is no taxi, but to top it off he picked up a couple of young girls and going by us a second time all three yelled no taxi get your own ride and laughted at us. Most driving would see you and turn their heads pretending to not see you. I had two junior deluxe ... Read more
from Valparaiso, Indiana
Submitted on 20-06-2016
Well, I read all of the reviews for all of the Palladium hotels located within this complex before our trip, which was June 7-14, 2016 and have to say most are spot on. It really depends where you stay, who serves you, and how patient you are when dealing with the staff. For the most part, the staff was very friendly. There are few that were clearly not happy with their job. This complex is huge, so yes, there is quite a bit of walking, which we don't mind. They have golf carts to bring peopl... Read more
from West Palm Beach, Florida
Submitted on 20-06-2016
As always, I do not like to start a review with a negative comment. With that being said, let me point out the positive aspects before I give the bad. Pros: This compound is gorgeous. I say compound because there is a total of four resorts that comprise the Punta Cana Grand Palladium Resort. The rooms are well appointed with all the features you could expect from what they say is a 5 star resort. Around the pool and on the beach there is plenty of lounge chairs and shaded huts to enjoy and t... Read more
from
Submitted on 21-06-2016
Great relaxing vacation. Beautiful grounds. Relaxed with the family, from grandfather to a toddler, service treated us well. Julio from guest service helped grandfather with transportation and us with other services. A few minor repairs with the rooms. But once you report it, they are helpful. Overall great vacation spot.
from Kansas City, Missouri
Submitted on 22-06-2016
Royal Suites Turquesa is not what I would call ‚??Adult Only‚??. I did not expect to see children at any time during our stay. Fortunately before our trip I read the reviews; advising us to make reservation; which I‚??m glad we did. There were a lot of unhappy guest who had to wait at least 2 hrs. to dine. We stayed in room 5530; the furniture needs to be changed. The window shades in our room did not work; the sleeper sofa did not insert properly; so we had to make sure not to trip over i... Read more
from
Submitted on 29-06-2016
avoid dynamic airlines they change your flight times and there response is take it or leave it that's there customer service so avoid flying on dynamic airlines anywhere happened when I went t cancun and now for punta cana
from Hialeah, Florida
Submitted on 30-06-2016
My stay at this hotel was great. The food was very good as well as the restaurants, it was a very calm and clean atmosphere. The service went well also. All the workers were friendly and treated us with great care. I would love to come back again.
from Minneapolis, Minnesota
Submitted on 30-06-2016
This trip was a mother daughter trip, and we have to say.. we enjoyed it. The resort was beautiful, the beach was beautiful. The tip I have is that the food, although many options does not in any way whatsoever display Dominican culture. The only actual Dominican food I had was not even at the resort. Overall service wasn't great but a few people made up for it hands down. I would like specifically to give a shout out for amazing service to Jhony Bravo in entertainment went out of his way to mak... Read more
from ireland
Submitted on 30-06-2016
It's an absolutely beautiful resort and the all inclusive package is really worth it. We stayed 6 nights and didn't even get around all of the restaurants and bars. The beach is nice and clean. The only fault is the service. Check in was painful slow. Our room was only cleaned twice even though we requested it cleaned every day, often leaving at 9am coming back to our room at 5pm to find that it still hadn't been cleaned. The staff are nice and friendly but service is slow. We didn't let these t... Read more
from Miami, Florida
Submitted on 02-07-2016
Palladium offered great service and amazing views of the Dominican country. The food was good and the people around were extremely helpful. The air conditioning was hot when we first came in, but it was fixed as soon as we reported it, in less than an hour the air was fixed .The over all experience was good! thank you palladium :)
from
Submitted on 03-07-2016
Good: Grouds are spectatular and very well maintained, beach is clean with fine white sand, food and bar service are decent, food is decent and somewhere in between similar Cuba and Mexico resorts, staff generally very friendly, didn't see a single mosquito or flying bug yet, Wifi is generally acceptable, Bad: Rooms are in need of maintenance: - shower clogges and can't have water running for more than a minute - shower door brocken - bathroom door doesn't lock - AC is on or off only. Temperat... Read more
from
Submitted on 03-07-2016
This is one of our families most memorable vacations. The place was beautiful so many plants and shrubs that were truely breathtaking along with the sunrise.......the master suites were of great comfort and beauty , the ground floor was helpful, the service was exceptional always feeling like we were there priority...the food was great we got to try Alot of variety of cuisine in our week stay and didn't get to everything...We thank Franscisco for that add touch that made out stay personable........ Read more
from Blue Ash
Submitted on 04-07-2016
The resort was wonderful. The scenery , atmosphere, and service were all top notch. Our public relations specialist Jokairi Araujo Mieses was the best. She was very helpful, very sweet, and made sure our stay couldn't have gone any better! Can't wait to go back
from Washington DC, District of Columbia
Submitted on 05-07-2016
The property and grounds (pools & beach included) were beautiful. Our view from our room was amazing. However, that's about where the niceness stopped. From the time we arrived to the time we left, we were met with pretty awful service. We were not given the warmest welcome as we were there "too early" for check in. We did not receive towel cards which were needed to get towels. When we tried to get towels at the pool while waiting to check in, we were met with very rude staff who insisted we ne... Read more
from Texas
Submitted on 05-07-2016
Well we have returned and here is my 2 cents: Very large resort - if you are traveling with any small children or older adults this isn't your hotel. If you with a large group you need to make sure you are all staying at the same location, if not, good luck. Check in was a mess, free for all at a small table. Nothing was clearly marked (times for restaurants, maps didn't show your location). Don't loose your pool towel cards, they will charge you $20 ea. Assuming you stole a towel. * This was... Read more
from Aurora, Canada
Submitted on 07-07-2016
My washroom was filthy. The towels were used and filthy. The floors were not clean. Had to constantly ask for water in the bar fridge. Maids took beer from fridge and did not replace. My rum bottle was drank and not by me. Room was not ready and we arrived at 3 pm! The room phone rang randomly at all hours, front desk told me just to unplug it! Food in the resturants was not good and the line ups to get in were rediculous. The front desk people had a bad attitude when requesting water and ... Read more
from Pinnacle, North Carolina
Submitted on 08-07-2016
The resort location and restaurants (non-buffet) were great. Service is the main reason I would pause before returning -- generally unfriendly (lobby & restaurants)when approached with a question or issue and no one answers the front desk phone when you call (we had to chase 4 employees down to request towels one day and still had to walk to the lobby before we got them). Also, only VIP/Travel Club members can make dinner reservations. This was a surprise to me and required us to go out to d... Read more
from
Submitted on 08-07-2016
The food at the restaurants was amazing. The entertainment crew being led by "Johny Bravo" was awesome! they knew how to make everyone have a good time on their vacation. I would recommend this resort to everyone! they even have areas for adults in order to relax for those who don't have children.
from Miami, Florida
Submitted on 08-07-2016
Good time with my family, we enjoy every things, good job by jhony Bravo and his crew for food entertainment and fun. They provided music and competitive activies that were fun for the whole family to enjoy! Would recommed to everyone to enjoy this hotel as well!
from Fresno, California
Submitted on 08-07-2016
This is our second stay at a Palladium Resort. The first was in the Mayan Riviera in 2015. That experience was top notch. The front desk personnel here (shout out to Juan) was superb !!! We arrived early (at 12noon) although their stated check in time was 3:00pm. We were offered drinks and cool towels and eventually were in our room by 1:00pm. This property is beautifully maintained and manicured. There are numerous restaurants and the food with a few exceptions is excellent !!! Sumpturio Jap... Read more
from Decatur, Illinois
Submitted on 12-07-2016
First impression was wonderful! Beautiful resort, beach is fantastic...but...we had a few issues with our room on the first day and it took several hours and several phone calls and visits to the front desk to get someone to come to our room. Finally at 11pm they sent someone. I was not happy after only about 3 hours of sleep from traveling and then having to deal with that. Our bathroom looked nice at first glance, but when looking closer the shower had a lot mildew and really needed a good cle... Read more
from Ko Olina
Submitted on 12-07-2016
Just back from a week at the Grand Palladium Bavaro Suites and I'm sorry to report that I cannot in good conscience recommend this place. The resort itself is very nice - the grounds are well-kept, the rooms are clean and well attended to, and the beach is absolutely beautiful. Despite other bad reviews about staff, I have to say that most (not all) of the staff we encountered were friendly - not stellar in terms of service, but adequate (and certainly not rude as other reviews have stated). Th... Read more
from Miami, Florida
Submitted on 13-07-2016
This hotel is excellent its just need more transportation to go to suites, because we have to walk EVERYWHERE, and they need more music but the rest is amazing. The sport bar wasnt that good like the chicken nuggets but the place is amazing. Also the restaurant the steak house is very good.
from Aberdeen, United Kingdom
Submitted on 13-07-2016
Very nice resort filled with welcoming and approachable staff. Rooms were also very clean and well decorated. Pool area with a bar in the middle was great too!! And the beach is only a short walk away, spent most of our time there! Amazing place to come and would definitely recommend to anyone coming to the Dominican Republic
from
Submitted on 13-07-2016
The service was really great! It was very pretty in Punta Cana. The restaurants were very nice, but sometimes a bit of a wait. There was many options to choose to eat at. We loved Lewis the bellhop he was such a great help many times the hotel extras people were really nice too our cleaning lady did a great job.
from Louisville, Kentucky
Submitted on 15-07-2016
We had a wonderful time on the beach. Jhony Bravo was extremely entertaining and a wonderful job with salsa lessons. The food could be better, most of the buffets tasted the same. We would give 5 stars to Jhony bravo bc he makes the hotel!! We will be back!
from Louisville, Kentucky
Submitted on 15-07-2016
We had a great experience at Grand Palladium. Let me start with the good. The entertainment staff was awesome!! Johnny Bravo was great! He was excellent at teaching dancing, games, and just making my family smile!! 5 stars for him for sure. The rooms were good, beautiful scenery. The beech was great, but you must go early if you want a seat with some shade. Now for improvements. Please consider improving the food. I realize different countries have different taste, but still definitely room ... Read more
from West Palm Beach, Florida
Submitted on 15-07-2016
I want to start off by saying the resort is beautiful. The grounds are immaculate and constantly maintained daily. My personal experience here wasn't so great. A vacation is different things to each person. As a travel agent details are important because they can make or break your clients stay. I booked my reservation direct with Gabriela Flores. She and I exchanged several emails about room types. My husband and I travel with our 2 children ages 18 & 20. During our email exchange I expressed ... Read more
from Yorktown, Virginia
Submitted on 16-07-2016
Check in was a fiasco. Arrived at 2pm and waited in line at the make shift table for 15 minutes, non air conditioned lobby. We received a packet and told to go eat lunch at the nearest location and come back, then they'll have the room ready. My wife who is mobility limited after back surgery, must get around in a small electric scooter. The restaurant was over a 1/4 of a mile and on a sidewalk made of uneven river flat rocks and not configured to wheel chair access (all of Bavaro). We arr... Read more
from
Submitted on 17-07-2016
I have stayed at Grand Palladium B√°varo with my wife, my son and my daughter from 06/22/16 to 07/06/16. After having stayed in 2007, 2008 and 2010 at Grand Palladium Bavaro and in 2012 at Grand Palladium Punta Cana, where we enjoyed ourselves very much during our stay, this year we left very disappointed with our holiday. The main reasons for that are as follows: 1. Check-in We were given two rooms numbers 1335 and 1351, one in villa 33 and the other in villa 35. Since I was traveling with my... Read more
from
Submitted on 18-07-2016
Its a very beautiful hotel and the food is great but the animation is absolutely killing it. I have a great time thanks to jhony bravo, ambar, spagetti but my favorite is jhony bravo and ambar me and my friends we r happy with this hotel and all the staff who working here the guy from the bar eusebio
from Miami, Florida
Submitted on 20-07-2016
Problems from day one, the luggage came to our room 4 hours late, problems with the mini bar, was leaking and not working properly, the safety box not working, they came to repaired the second day after a lot of complaints, the air conditioning did not work well throughout the week, the toilet paper holder was broken, they know about it but not body fixed either. Service and restaurants....a lot to said about that...the restaurant supposedly no reservations needed but neither had the capacity ... Read more
from London, United Kingdom
Submitted on 20-07-2016
Visited this hotel in May 2016, with my wife and 2 year old with first choice on an all inclusive basis. There are 4 hotels on site and you can use the facilities in any of them. The individual hotels have different vibe due to the clientele. We stayed in Bavaro hotel which seemed to be focused on family/older couples. It has a piano bar which is really nice. We went for two weeks. I would not say I found any particular negative issue with the hotel. It was all good. So will break down ... Read more
from
Submitted on 21-07-2016
The resort itself good the service needs improvement they need to designate smoking areas and i think some of the staff needs a little bit of English.jokairi at the front desk one of the the best staff member I had the pleasure of dealing with and yes I would go back to that resort.
from Lodi, New Jersey
Submitted on 21-07-2016
We're having a great time at the Grand Palladium Resort. The service here is good and the hotels are very nice. The restaurants here have delicious food. If you can't make it to the restaurant you can always call room service and deliver it to your room at almost any time.
from
Submitted on 21-07-2016
I have come to the Caribbean many times (including the Grand Palladium Jamaica which was great) but my experience today after checking in was probably the worst I've experienced. We had a reservation for 5 which required a specific room type. Check in took quite a while. Bugs and mildew in bathroom. 3 calls for AC service with no visit. In the evening, we did not have linens for the pull out so called the front desk. No answer to any #s for 30+ minutes. We were told they would arrive in 1... Read more
from Springfield, NJ
Submitted on 22-07-2016
I was there for a wedding so I didn't research Grand Palladium at all, but boy was I surprised when I got there. I guess I should start off by saying I‚??ve been to about a half dozen all-inclusive resorts within the last 10 years or so. This one was by far the worst. With that said, the grounds (pools, beach, buildings exteriors, grass, trees, etc.) were very nice. It truly is a beautiful place. Also the evening shows in the Merengue Theater were all very well done. I enjoyed each one I ... Read more
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Submitted on 23-07-2016
I stayed at this resort because of a wedding. The Resort has 4 total resorts on the campus. It's extremely too large. The food is not good but the pools and the beach is awesome. It was hard to eat at the restaurants because you have to make reservations and they were always booked.
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Submitted on 23-07-2016
My family and I have been to Punta Cana 3 years in a row now and this by far was the worst resort we have been to. The customer service was nonexistent, took forever to get waited on at any of the buffets, workers barely said hi when passing by, and trying to get a drink was a joke all bartenders seemed like they couldn't be bothered with us and btw we tip so clearly that wasn't the problem. The food was at most times not edible. The only good think I can say was our room was very nice it wa... Read more
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Submitted on 23-07-2016
Everything was wonderful the restaurant the people the services the room the people is very warm and very nice, jokairi is very nice person and very helpful also the people in the reception very nice, the weather is very good, the beach we are going to come bag later with all the family. Dominican Republic we love you! ū???ū???ū???ū???ū???ū???ū???ū???ū???
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Submitted on 27-07-2016
Best vacation ever this place is paradise.My kids enjoyed everything they have everything I'm coming back ū???ū??Ľū???ū??Ľū???ū???ū???5 stars for them people here r amazing...Food was delicious pools are clean love it love it ...My kids don't want to leave...
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Submitted on 27-07-2016
Hi, we absolutely loved our Punta Cana 2016 vacation. We used booked with Travel Expressions and were very pleased with most. Our only complaint was the food and wait the wait/no reservations for dinner. Once we were seated, we were in love with the staff and service provided at the steak house. Juana and Albert made a special birthday request happen and a huge surprise for him. Showing gradate when good service provided is appreciated by the staff and makes your experience even nicer when it's ... Read more
from Newark, Delaware
Submitted on 28-07-2016
Would not refer anyone to get married here. From start to finish the whole process was very unorganized. Did not talk to anyone from the resort until 4 days before my wedding when they were supposed to call me 2 weeks before to go over all details. Had no idea how much I owed before I left for my trip and was forced to downgrade my photography packaged when I realized I had to pay for a reception on top of everything else. Had no clue which restaurant my wedding would be at, rehearsal dinner not... Read more
from Kinver
Submitted on 28-07-2016
Disappointingly far below 5* rating. From the point of meet and greet to departure two weeks later this hotel fell way below its rating. Poor room, cleanliness, service, food, watered down drinks, restaurants and entertainment. If this is the best hotel on the island (some reviews say) heaven help the rest. Fabulous position on gorgeous beach and stunning weather are the only good points.
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Submitted on 28-07-2016
The entertainment was excellent. Including Johnny bravo, spaghetti, hot chocolate the supervisor banana the assistant Casanova Ambar they did a great job. We enjoyed it The hotel was very enjoyable. The food was average. We went to Altos de Chavon and it was beautiful fully recommend.
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Submitted on 30-07-2016
This is our first time here.From a scale of 1-10 I would give it a 8.Service was excellent , and everyone was very attentive to our needs . Food was awesome and plentiful , and the beach was everything .Despite room issue it would have been a 10 for me.
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Submitted on 30-07-2016
Overall good!! Love the atmosphere! Nice and relaxing! Somethings that can be changed are the rooms and food choices..the first room lots of things did not work and ceiling was leaking..second room was ok.. And Jokairi very helpfull, she was very nice all the time with us.
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Submitted on 30-07-2016
I was very pleased with my stay at the grand palladium. The hotel and staff were exceptional. We were here for a wedding and wished we could stay longer. The staff was great and the food and amenities were top notch. I would definitely recommend this all inclusive resort and will come to stay again.
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Submitted on 30-07-2016
Que Decir son un hotel excelente servicio un team The hotel was a great experience everyone was very curtious, very nice staff it was a good experience I would recommend this hotel to anyone. The people in the pictures at the bottom are my favorite out of the whole hotel
from Canada
Submitted on 30-07-2016
We just got back from a 14 days vacation in this resort with 16 family member (by the way my brother who was with us is a grand palladium travel club member ). Check in : It took a long time and they could not find our reservation papers at the beginning. They are very unorganized in the whole process. We booked the Junior Suite Deluxe and we were suppose to receive a welcome package that until check out we never got. Rooms: We were in building 17 the room was big and nice. we had a toilet pro... Read more
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Submitted on 02-08-2016
These reviews are all false... im in love with the chain.. lord knows were in paradise.. Royal Suites at Grand Palladium B√°varo.. I approve this resort ! The bartenders are amazing !! Love love love!!
from Detroit, Michigan
Submitted on 03-08-2016
My experience seemed so different than some of the posted reviews. I had a clean building and room. My cousin was in the other building 19 with a swim up suite. I had the third story room with a rooftop jacuzzi, lanai bed and ocean view.. Service was very accommodating. Someone had told me that a dollar goes a long way. 19 friends & family members...we tipped at each meal ...got great service...enjoyed our trip. My only suggestion would be that transportation could be more available. Res... Read more
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Submitted on 03-08-2016
The people are greatly, the food was amazing! Manuel was amazing and gave us a great deal for the excursions. Much cheaper than the cruise excursions Highly recommended! For the price and quality five star easily!
from Hialeah, Florida
Submitted on 03-08-2016
the overall stay was wonderful. our rooms were always clean, the beaches were nice and calm and had many different activities that were all included in our price. the place is huge and very modern too. the restaurants were all very nice and not very crowded. everyone at the hotel was very attentive of all our necessities. we went with a big group and it was great. I had my daughters 15's birthday there and it was like a dream come true. everything was unbelievably good. it felt like you were in ... Read more
from Burlington, Canada
Submitted on 04-08-2016
Wonderful people. Staff is fantastic, especially Maria at the Bavaro pool bar and Biki in the Bavaro buffet and the POP entertainment team was so great! Michael Jackson show was amazing! Travelling with 7 teenagers aged 12-17. The Black and White club was so fun for them.
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Submitted on 05-08-2016
Corina was very kind and very to me and my family and conscious of our needs. Made our vacation a lot better, thanks! There are a lot of places to have fun around here and we're extremely pleased with the service. The beach is wonderful and so is the pool. Quite clean and relaxing along with the good Dominican foods!
from Toronto, Canada
Submitted on 05-08-2016
This is my 5th trip to Punta Cana and I have to say this is the worst hotel for service I have come across either the staff is not paid well or they just don't care. The staff in general just aren't helpful. The food wasn't great, the hotel keys continuosly didn't work and because the grounds are so big this was a pain in the butt. The train was random, they kept running out of certain drinks! Mohitos and caparinas really? No room service...generally just waiting on everything. No reservations... Read more
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Submitted on 05-08-2016
Check In at hotel was fast, however we booked junior suite and some of our family asked for 2 double beds, when arriving in there room they found 1 king bed. Upon going back to the reception they were told all junior suites come with king beds only. Apparently your agent is to inform you. We booked through itravel2000. The rooms were very clean and we had no issues. The only suggestions that I would like to make for the rooms would be, to try and put some sort of ventilation system so steam fr... Read more
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Submitted on 06-08-2016
Jhony bravo Is a very entertaining man. He gave my brother and I something to do all day wether it was at the beach or the pool. My friends and I really enjoyed our time at the resort. I really recommend staying at the Palladium, find jhony for a fun time.
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Submitted on 07-08-2016
Overall, we had a very nice stay. The facilities were nice and the staff was very friendly. Our family had a room with an infinity pool right outside the sliding glass door and the beach was only a few yards away. This room was absolutely wonderful. the beach was wonderful and the resort offers many choices for activities. We had some trouble in the beginning and during our stay with the overbooking of our rooms, and our family being placed on opposite sides of the resort, but the staff helped... Read more
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Submitted on 08-08-2016
I booked a family trip with my entire family, which included my significant other, my two daughters, their spouses, and my six grandchildren ages 17 down to 7. The twelve of us were more than excited about spending an entire week together and just spending some much needed fun time. Arrival was generally uneventful. The check in seemed to be heading the in the right direction when I was told I had an upgrade in my room accommodations, two 11-year old girls and my guy and me.. Okay. Cool. My yo... Read more
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Submitted on 09-08-2016
Even though our flight was super delayed but this was the airlines fault we lost a day. We arrived on Sunday at 5am service was amazing even at 5 am. To start the pool entertainment is amazing the POP group very interactive with the audience. The beach is die to for. I live in Miami and we have the best beaches but here the sand is nice and soft. The water light blue that u can see the bottom of it. Lots of activities to do for the adults and the kids. Jokairi from public relations helped us to ... Read more
from Clifton
Submitted on 09-08-2016
We had a fabulous trip sign in was a little slow. Our room was 1611 and the room location was awesome close to beach, lunch buffet was just across the street. The room service was fantastic. The tours we did were, the snorkeling, the country safari. very nice. The price through vacation express was very good it was all inclusive and drinks and food were of the plenty, even the mini bar in the room was stocked every day and was included in the price. If you want a number one trip contact vac... Read more
from Gastonia, North Carolina
Submitted on 09-08-2016
It's a beautiful resort, our accomadations were great and we could see the ocean from our balcony. The only real negative was the pool and the pool bar. There was a kiddie pool but all the kids would hang out at the adult side because that's where their parents were. The pool bars close at 6pm which is a little early. At the other resort there was an adult pool that was much better and it didn't close until late.
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Submitted on 10-08-2016
Its been really fun here.The food is great,and the people that work here are really nice.And the the activities that they have here for kids are gun. Jokairi is amazing everything was very nice and funny.
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Submitted on 13-08-2016
people hospitality is excellent. i love it here in punta cana .i give it 5 stars.its very safe and beautiful. this is the place forfrom a family to have excellent vication.food is excellent there are 17 different type of food restaurants to choose frome.
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Submitted on 13-08-2016
This resort is really clean and kept nice. The staff is really nice and helpful everywhere you go. The pool and swim up bar is a great experience. Spent a lot of time there and daily entertainment. Close to the local bars outside as well. The rooms are really clean as well
from Kensington, CT
Submitted on 13-08-2016
I am comparing this resort to one I stayed at 2 years ago. this would be 3.5 stars if I could. The good: The rooms are large and well maintained. The staff is very friendly, more so if you speak Spanish. There are many bars available at all hours of the day or night. The bad: This resort is big and can be confusing to get around. They do offer a shuttle. The buffets at breakfast and lunch are ample with a variety of choices. However, the food that is left out is barely warm. I suggest ... Read more
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Submitted on 13-08-2016
Not a 5 star Resort!!!!! 3 at best!!!!! Where do I start....... I guess at the beginning!!!!! Ok we arrived at the resort lobby for check in which went pretty smoothly!!!! The bell hops took are luggage put it in a lil golf cart along with are group and off to the rooms we went!!!! Walked into the room which there not to bad accept they have motion sensors so when your not there everything turns off including the A/C well you know what that means when it's 90 and humid out!!!!! The room is alway... Read more
from chicago, IL
Submitted on 13-08-2016
Stayed here in August with my father, 9-year old, 13-year old and 16-year old. The resort grounds were beautiful, well maintained and the staff was friendly overall. It offered something for all ages and interests. Pools were plentiful and clean. Bartenders were generous. My only issue would be the food. While there were plenty of options for an all-inclusive resort, the quality was not very good. We were able to find go-to items that were decent, but generally speaking the meats were not good a... Read more
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Submitted on 17-08-2016
I came to this resort with my boyfriend for 4days and 3 nights. I had an excellent time here! The service was great. The food was excellent! They helped us plan the excursions which made this trip even more amazing! Had an awesome time! We definitely plan to come again.
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Submitted on 17-08-2016
I had an absolutely amazing stay at Grand Palladium B√°varo Suites Resort & Spa! The staff was extremely friendly, the room accommodations were even better than the pictures, and you have access to the most amazing beach that I've seen! The food options were plentiful! If you plan on eating at the Brazilian restaurant, get there early!
from Los Angeles, California
Submitted on 17-08-2016
We traveled to this location in July 2016. Pros: -The property was very clean which we appreciated -beach was clean and the water was beautiful -Our room was very clean and very spacious. -Housekeeping did a great job of keeping our room clean. -All of the food buffets were awesome. Staff service at the buffets was great. If you come with a big group, the buffets are the best places to go since they can accommodate big groups but you MUST make a reservation in advance (at least the da... Read more
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Submitted on 17-08-2016
I made a reservation via their website which said that included a welcome-in package‚??a fruit basket and a bottle of rum‚??which never arrived. I repeatedly ask for the welcome-in package and the staff kept sending me to a different representative like a Ping-Pong ball all over the hotel. When we arrive at the room the A/C was leaking, we ask for it to be fix but it never happen. Also we had to call the front desk more than 5 times asking for our room to be clean after the first night, thing th... Read more
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Submitted on 18-08-2016
This is a first impression hotel, from the time we drove up in liked it very much. Will be back again and with friends. It is an awesome place, food, night life, sleeping accommodations. Words cannot express the beauty of THE Paladium. Love it.
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