Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

FINAL DAY: 10% Off Hotel or $100 Off Pkg

Excellence El Carmen - All-Inclusive Adults Only 18+

Punta Cana, Dominican Republic (PUJ)

Room rates from:
$356 $178
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,959 $1,409
Per Guest for 5 Nights
Based on 310 reviews
The New Luxury Hotel Excellence El Carmen is Now Open
Style: Contemporary Caribbean-Style Resort
Room & Rates
Junior Suite Pool View - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 7

Junior Suite Pool View - All-Inclusive

Starting from
$356 $178
Per Adult Nightly
Room Amenities: Spacious Junior Suites (800 sq ft) with one King or two Double beds, L-Shaped sofa bed, Expansive private balcony or terrace with comfortable lounge furniture, Oversize Jacuzzi for two, Full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 3 adults
Hide room details
 Suite Pool View - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 10

Suite Pool View - All-Inclusive

Starting from
$393 $196
Per Adult Nightly
Room Amenities: Suites offer an upgraded level of privacy, featuring a separate bedroom and double size balconies.  (800 sq ft) with one King bed, L-Shaped sofa bed, oversize Jacuzzi for two, Full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Junior Swim Up Suite - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 8

Junior Swim Up Suite - All-Inclusive

Starting from
$412 $206
Per Adult Nightly
Room Amenities: Located on the ground floor, offering direct access to a private pool connected to building´s main pool. Other additional amenities include a furnished terrace with a lounge bed, 2 sun beds, a hanging hammock over the pool and a swan-neck Spa Jet. One King bed, L-Shaped sofa bed, Expansive private balcony or terrace with comfortable lounge furniture, Oversize Jacuzzi for two, Full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Junior Suite Oceanview View - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 6

Junior Suite Oceanview View - All-Inclusive

Starting from
$421 $210
Per Adult Nightly
Room Amenities: (800 sq ft) suites with one king bed, L-Shaped sofa bed, Expansive private balcony or terrace with comfortable lounge furniture, Oversize Jacuzzi for two, Full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Terrace Suite - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 11

Terrace Suite - All-Inclusive

Starting from
$431 $215
Per Adult Nightly
Room Amenities: (950 sq ft) Terrace Suites feature an expansive terrace with comfortable lounge furniture, an exterior Plunge Pool. Room features  King Bed
with L-Shaped sofa bed, Expansive private balcony or terrace with comfortable lounge furniture, Oversize Jacuzzi for two, Full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Excellence Club Junior Suite Ocean View - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 3

Excellence Club Junior Suite Ocean View - All-Inclusive

Starting from
$468 $234
Per Adult Nightly
The Excellence Club Feature:
  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Concierge desk (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at Lounge
  • Private Bar at Lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay.

Ocean view, plus all exclusive services and amenities from the Excellence Club

Room Amenities:
Spacious Junior Suites (800 sq ft) with one King bed, L-Shaped sofa bed, Expansive private balcony or terrace with comfortable lounge furniture, Oversize Jacuzzi for two, Full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Excellence Club Junior Swim Up Suite - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 4

Excellence Club Junior Swim Up Suite - All-Inclusive

Starting from
$487 $243
Per Adult Nightly

The Excellence Club Feature:
  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Concierge desk (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at Lounge
  • Private Bar at Lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay.
Room Amenities: Located on the ground floor, offering direct access to a private pool connected to building´s main pool. Other additional amenities include a furnished terrace with a lounge bed, 2 sun beds, a hanging hammock over the pool and a swan-neck Spa Jet. One King bed, L-Shaped sofa bed, Expansive private balcony or terrace with comfortable lounge furniture, Oversize Jacuzzi for two, Full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Suite with Private Pool and Garden - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 9

Suite with Private Pool and Garden - All-Inclusive

Starting from
$506 $253
Per Adult Nightly
Room Amenities: These 2000 sq ft (900 room + 1,100 exterior) are perfect for guests looking for their own private garden and pool. Located on the ground floor this category offers a one-bedroom suite with separate living area and double access to exterior pool and deck, plus a 800 sq ft private garden including a 400 sq ft pool, 2 sun beds and a furnished terrace. King bed, full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Excellence Club Two-Story Rooftop Terrace Suite w/ Plung Pool Oceanview - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 5

Excellence Club Two-Story Rooftop Terrace Suite w/ Plung Pool Oceanview - All-Inclusive

Starting from
$618 $309
Per Adult Nightly

The Excellence Club Feature:
  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Concierge desk (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at Lounge
  • Private Bar at Lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay.

Room Amenities:
The romantic Two-Story Rooftop Terrace Suites offers 1.600 sq ft divided in two floors (800 sq. ft each.) with a private rooftop terrace, a plunge pool plus spectacular views to the Caribbean Sea and comfortable lounge furniture. King bed, full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Beachfront Honeymoon Swim Up Suite - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 1

Beachfront Honeymoon Swim Up Suite - All-Inclusive

Starting from
$731 $365
Per Adult Nightly

The Excellence Club Feature:
  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Concierge desk (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at Lounge
  • Private Bar at Lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay.
Room Amenities:
These suites are located right on the beach with impressive ocean-front views. They feature a separate living room area, an oversize jacuzzi for two, individual his/hers water closets, plus an expansive private terrace with comfortable lounge furniture and direct access to semi-private pool connected to main building`s pool. Additional amenities for this room category: In-room check in and check out, Butler Service for luggage, Special Jacuzzi decoration (must be booked through concierge) and Express ironing (1 outfit per person/stay).  One King bed, L-Shaped sofa bed, full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Beachfront Honeymoon Two-Story Rooftop Terrace Suite w/ Plung Pool  - All-Inclusive - Excellence El Carmen - All-Inclusive Adults Only 18+ - 2

Beachfront Honeymoon Two-Story Rooftop Terrace Suite w/ Plung Pool - All-Inclusive

Starting from
$768 $384
Per Adult Nightly

The Excellence Club Feature:
  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Concierge desk (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at Lounge
  • Private Bar at Lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay.


Room Amenities:
Located right on the beach with impressive ocean front views, feature a separate living room area, an oversize jacuzzi for two, individual his/hers water closets, an expansive roof top private terrace with a plunge pool and comfortable lounge furniture. Additional amenities for this room category: In-room check in and check out, Butler Service for luggage, Special Jacuzzi decoration (must be booked through concierge) and Express ironing (1 outfit per person/stay). King bed, full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone, Bathrobe and slippers for use during your stay, flat-screen TV,  Air conditioning with in-room climate control,  Direct-dial telephone with Free calls to U.S.A. and Canada, Free wireless Internet, Radio / alarm clock, Electronic in-room safe (laptop size), Espresso machine, Stocked mini bar with beer, juices, soft drinks, water and snacks, In-room premium liquor and wine bottle selection, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu, Turn-down service and hotel stationery, Concierge service from 7am through 11pm. Maximum Occupancy 2 adults
Hide room details
Excellence El Carmen - All-Inclusive Adults Only 18+
Playas Uvero Alto, Uvero Alto, Punta Cana, Dominican Republic 23000

Location

Located on the east coast of the Dominican Republic, only 25 minutes from the Punta Cana International Airport and 70 minutes from La Romana International Airport.

Why Stay Here

  • Offers 20 Pools Winding Through the Resort Grounds
  • 11 Restaurants and 15 Bars
  • World-Class Spa
  • State-of-the-Art Fitness Center
  • Exceptional Range of Activities and Services

Resort Details

At Excellence El Carmen, private luxury and relaxation come together.

All-Inclusive Details

  • 24-Hour All-Inclusive
  • Special Welcome Cocktail and Cool Towel
  • Full Breakfast, Lunch, Dinner and Snacks Each Day
  • 10 a La Carte Options for Dinner
  • 2 a La Carte Lunch Options, 1 Buffet and 1 Snack Grill at the Beach
  • Takeaway Wood Oven Pizza
  • 15 Bars
  • Unlimited Natural Fruit Juices and Soft Drinks
  • Unlimited International Premium and Domestic Alcoholic Beverages
  • 24-Hour Room Service
  • Pool and Beach Waiter Service
  • 20 Swimming Pools, with a Total of 79,000 sq ft
  • 9 Outdoor Hot Water Jacuzzis (7 of them in the Excellence Club)
  • Non-Motorized Water Sports (sailing, windsurfing, sea kayaking, paddle board, snorkeling gear, introductory scuba lesson)
  • Daily Activities and Nightly Shows
  • Tennis Clinics, Plus a Fully Equipped Fitness Center with State-of-the-Art Equipment
  • Free Wi-Fi
  • All Taxes and Gratuities

Accommodation Details

  • King or 2 double beds
  • L-Shaped sofa 
  • Expansive private balcony or terrace with comfortable lounge furniture 
  • Oversize Jacuzzi for two 
  • Some Plunge Pool Suites with Private Pool and Garden 
  • Swim-Up Suites 
  • Full bathrooms including a rain shower for two, separate water closet and double vanities equipped with hair dryer, scale, vanity mirror, VIP toiletries and phone Bathrobe and slippers for use during your stay 
  • Interactive media 46 flat-screen TV 
  • Air conditioning with in-room climate control 
  • Wireless direct-dial telephone (Free calls to U.S. and Canada) 
  • Free wireless Internet 
  • Radio/alarm clock 
  • Electronic in-room safe (laptop size) 
  • USB power outlets 
  • Coffee machine 
  • Stocked mini bar with beer, juices, soft drinks, water and snacks In-room premium liquor and wine bottle selection 24-hour room service 
  • Service box for room service 
  • Iron and ironing board 
  • Pillow menu 
  • Turn-down service and hotel stationery 
  • Concierge service from 7am through 11pm 
  • Handicapped facilities: 2 ADA rooms for the physically challenged.

The Excellence Club Feature:
  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Concierge desk (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at Lounge
  • Private Bar at Lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay.

Restaurants, Lounges & Bars

11 Irresistible all-inclusive international dining options, plus 1 beach snack grill. And with 15 different bars throughout the resort, refreshment is always at your fingertips. Some restaurants feature smoking (outdoor sittings) and non-smoking sections; others are exclusively non-smoking.

  • Agave: Serving Mexican food. Dresscode is casual elegance. Hours are 6pm - 10:30pm.
  • Basmati: Serving Indian food. Hours are 6pm - 10:30pm.
  • Chez Isabelle: Serving French cuisine. Dresscode is casual elegance. Hours are 6pm - 10:30pm.
  • The Grill: Serving traditional grill items along with salads and wraps. Dresscode is casual. Hours are 12pm - 6pm, and 6:30pm - 11pm.
  • Flavor Market: Serving gourmet dishes. Dresscode is casual elegance. Hours are 6pm - 12am.
  • The Lobster House: Serving all things lobster. Dresscode is casual. Hours are Breakfast 8am - 12pm, Lunch 12:30pm - 3pm, Dinner 6pm - 11pm.
  • Spice: Serving Asian dishes from different cultures. Dresscode is casual elegance. Hours are 6pm - 10:30pm.
  • Oregano: Trattoria-style restaurant. Dresscode is casual elegance. Hours are 6pm - 11pm.
  • Main Buffet: Fine cuisine. Dresscode is casual elegance. Hours are Breakfast 8am - 12pm, Lunch 12:30pm - 3pm.
  • Sports Bar: Full bar service and snack menu. Lunch 3:30pm - 5:30, Dinner 6pm - 10:30pm.
  • Excellence Club: Breakfast - casual - 7am - 11am, Dinner - casual elegance - 6pm - 10:30pm.
  • Las Olas: Snack grill. 12pm - 3pm.

Meetings & Conventions

The resort offers 4,800 square feet of dedicated indoor meeting and event space. The Grand Ballroom features 2,700 square feet of flexible area that may be subdivided in three separate spaces plus an impressive outdoor venues for poolside receptions and cocktail events, including 10,000 square feet of oceanfront terraces and a spectacular stretch of beach for private cocktails.

Pools & Spas

A total of 20 swimming pools with a collective expanse of 79,000 sq ft provide guests with privacy and a variety of bathing and lounging options throughout the resort grounds. 9 independent hot water Jacuzzis right next to the pools (7 of them in the Excellence Club).

Surrounded by water, Miile Spa at Excellence El Carmen is literally an island of relaxation, wellbeing and inner peace. Fees will apply for services and treatments.

Entertainment & Activities

A variety of beach, land and water activities each day, including snorkeling gear, deep sea fishing*, introductory scuba lessons, scuba diving with instruction*,  bocce, aerobics and water aerobics, fitness, yoga, jogging, Spanish lessons, dancing lessons, cooking lessons, theme nights, beach volleyball and football, tennis, basketball, squash, bicycles, table tennis, darts, board games, archery, air rifle shooting and billiards.
*Additional costs may apply.

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • Air-Conditioning
  • All-Adults
  • All-Inclusive
  • Beach Service
  • Beauty Shop/Salon (+)
  • Buffet Breakfast
  • Casino (+)
  • Complimentary Breakfast
  • Complimentary Cocktails
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • DryCleaning (+)
  • Exercise Gym
  • Fine Dining
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Golf (nearby) (+)
  • Hot Breakfast
  • Housekeeping - daily
  • Live Entertainment/DJ
  • Lobby
  • Lounge/Bar
  • Luxury Resorts
  • Medical Services (nearby)
  • Multilingual Staff
  • Non-Motorized Water Sports
  • Non-Smoking Property
  • Ocean View
  • On-Site Events
  • On-Site Nightclub
  • Outdoor Pool
  • Pool Area Bar
  • Poolside service
  • Restaurant
  • Room Service
  • Spa Services (+)
  • Swimming Pool
  • Tennis court
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 310 reviews
from Chester, United Kingdom
Submitted on 20-05-2016
OK after much anticipation on our part we were finally able to do a hard hat site inspection of Excellence El Carmen on Thursday, 21st April when we were staying at Cap Cana a few weeks ago The construction at Excellence El Carmen is well advanced with several of the buildings being completed. Due to Health and Safety reason our tour was limited to certain more completed areas of the build where there was no heavy machinery, etc. We were able to check out two completed and furnished model sui... Read more
from Laval, Canada
Submitted on 15-06-2016
Au Excellence El Carmen vous trouverez des piscines et snack bar , Beaucoup de chaises et une plage propre sans trop d'algues. Il y a plusieurs restaurants à thème . Le personnel se met à notre disposition . Nous avons aimé notre séjour .
from Bay Shore, NY
Submitted on 06-09-2016
We have stayed at the other Excellence resort in Punta Cana before and were extremely happy with the experience, so when we saw they opened a new resort, we were eager to try it out. I think overall, the resort has the potential to be great, but they still have a lot of issues to work out. The positives are the resort is very nice, rooms had great amenities, everything was very clean. We had a swim up suite which was awesome since it gave us a semi-private pool, away from the clamor of the main... Read more
from Ohio
Submitted on 06-09-2016
This place has potential. I took a chance and booked a beachfront honeymoon suit, knowing the resort is in it's first week of being open. But I've heard such great things about Excellence Resorts. Things have not gone smoothly, but they also are not horrible. Here is a list of things that have gone wrong in the last 30 hours: We weren't picked up from the airport by our private transfer (had to take a cab - this was only a problem because we were in a new country, and had no idea how things... Read more
from Kansas City, Missouri
Submitted on 07-09-2016
We were greeted with wine and entertainment as soon as we arrived. Everyone was pleasant and very attentive throughout our 5 day stay. The resort was beautifully decorated and well thought out to accommodate every guest. The staff was amazing, the Entertainment Team interacted with the guest and made sure we were always aware of the entertainment that was happening on the resort. Thank you Rachel, Deivis, Franklin, Krassaundra, Jorge, and Jackie- you all made our vacation great. Our Butler Stali... Read more
from
Submitted on 07-09-2016
This was the best vacation ever from the time we stepped out the taxi & was handed a glass of champagne until the bellhop picked up our luggage for our departure. Everyone was great, Vladimir the public relations guy was super he made sure everything was on point & he had such a good personality. Our room was fabulous & the food & staff outstanding. From Yudy at the kitchen table to Jenny & Alma at Casa Isabella to the crew at bar Sol Hector Ramirez, Yafreisy Castillo & Sergio Bolquez to Juairo ... Read more
from
Submitted on 07-09-2016
This was my first time staying at this resort. We were there for the grand opening, it was very nice, clean and overall a beautiful place. The view my my room was breathe taking. Our building had a butler named Staling who went above and beyond to make our stay pleasant. The hotel even had free wifi connection which helped me keep in contact with family back home. The entertainment team we're very nice and courteous. My favorite bartender was Gil at the main bar made the best drinks. Also the sp... Read more
from Falls Church
Submitted on 08-09-2016
Average vacation - not excellent. My husband and I are not new to the Excellence resort experience as we celebrated our honeymoon at the Excellence Playa Mujeres (EPM) resort in June 2013 and loved it so much we went back in 2014. When we heard Excellence was opening a new resort in the Dominican Republic, we jumped at the chance to experience a resort's grand opening. We expected some hiccups during our stay but we didn't think the staff would be our main complaint - it is clear they need more ... Read more
from Pleasantville, New Jersey
Submitted on 08-09-2016
El Carmen is officially 1-week old. That being said, there are a few areas that need improvement, but they are well on their way to consistent 5-star reviews. Also, keep in mind that 99% of the people at the resort booked way in advance to cash-in on the major discounts Excellence Resorts was offering since late 2015. We were all their first guests/beta testers who can constructively help them improve on their service. My husband and I arrived on the 5th of September early in the morning. We w... Read more
from Kent, Washington
Submitted on 08-09-2016
Let's start with our arrival on El Carmen's day 3. Yes, the landscaping was new and the gate guard had difficulty understanding our 5 letter last name. He literally handed me the clipboard and let me pick my name off the list. More English problems in PC. Check in was smooth and went as expected - cold towels and champagne. We were put in building 9 - room 9162. We stopped at the martini bar in the lobby while waiting for the luggage to catch up - we ordered two Cadillac Margaritas. First h... Read more
from New Jersey
Submitted on 09-09-2016
We were the 3rd guests at the hotel and the way they greeted us from the start was amazing, we felt very special! The place is simply BEAUTIFUL and yes it is true, there are areas that need some improvements, but lets be fair here the place just opened! and they are really doing their best to offer a great experience. Wait until you see the reviews next year!!! I would like to give a special thanks to Roberto Puello and Vladimir Fernandez, they went above and beyond at all times, their service ... Read more
from
Submitted on 09-09-2016
Best vaca spot in the Dominican with the most friendly staff!! Blondie is the best!! This brand new location was all that we had hoped for! We celebrated our 25 wedding anniversary and it couldnt have been at a better place. Food is great, entertainment waa fabulous and always somethng to do throught the day!
from Saint Louis, Missouri
Submitted on 12-09-2016
Although it's brand new and there are kinks to be worked out, it's still the best vacation I've taken since 2014, Excellence Punta Cana. I've been to Cabo, Chicago, Houston, Cancun, Atlanta & Minnesota between September 2014-September 2016 and Excellence El Carmen has been rated number 1!!!! I have soooo much to say I don't know where to begin!! My group coordinator, Livia, made sure everything was set up accordingly for the anniversaries & birthdays in my group. The concierge Luis, Narciso & S... Read more
from
Submitted on 13-09-2016
If you are paying full price I would give it a few months before you make the trip due to the lack of experience from some of the workers and they still have a few small kinks to work out. My favorite place on the resort was by far the Sports Bar as well as, the swim-up pool. At the Sports Bar I had an excellent waiter, Erick Water. About every 10 mins he would come by my family and I checking to see if we'd like another serving of food or a drink ordered. He even taught me a few things to say i... Read more
from Hartford, Connecticut
Submitted on 13-09-2016
I had a great time for our 3 night stay at Excellence El Carmen. Even though it had just opened, the staff really had their act together! I thought the choice of food, drinks and activities as well as the elegance and luxury were top notch. Special recognition for Deivis, one of the animation team members, who really made us laugh and his positive attitude is exactly what I needed for the trip. He remembered who we were every time my husband and I were out and around the resort. We will ret... Read more
from Virginia Beach, Virginia
Submitted on 13-09-2016
We stayed at the Excellence El Carmen 9/2/16-9/7/16. The day after the grand opening! The room was beautiful with a balcony over looking one of the many pools on the beautiful grounds. There is a jacuzzi right off of the balcony which can be private or public lol. The staff was amazing! Sergio helped us with our bags on day 1 and greeted us by name and a smile every time we crossed paths! Gil is a bartender at the Martini Bar....Gil is thee best! Also from day 1....always had the best attitude a... Read more
from
Submitted on 13-09-2016
Do not come to this resort. Even with the moderately discounted prices, it is still not worth it. Entire hineymoon week has been more of a hassel than it was worth. Having been to all other excellence properties multiple times, i am disgusted with this place. We came with the understanding that it was brand new and there would be some hiccups, but it has been terrible. My husband and i spent 3 days of our vacation sick in our room with foos poisoning! Changed rooms twice, and still had multi... Read more
from Mississauga, Canada
Submitted on 14-09-2016
My husband and I chose this Hotel based on room description and attached picture. We booked room with private garden and pool (nice picture on website). In reality no such room exist in this Hotel. We end up in 2-story room with roof top plunge pool. It is not bad, but ‚?¶ For my liking way too many pieces of furniture in small space. Huge mirror looks great by it is blocking way around bed; safety hazard and inconvenience. Balcony is nice but serenity and privacy is possible only after midnight... Read more
from Wynnewood, Pennsylvania
Submitted on 15-09-2016
We are "veteran" Excellence Group vacationers (a total of 10 visits divided among Punta Cana and Mexico), so we were very excited to experience El Carmen and have just returned from a week there (9/4 - 9/11). If anything, the "excellence" that has come to be expected from this Resort Group has been magnified in their newest undertaking - El Carmen. The resort is modern and spacious with beautiful grounds and a fantastic beach. Upon our arrival, we were greeted with cold towls and champagne an... Read more
from
Submitted on 16-09-2016
My husband and I got to Excellence El Carmen on their tenth day of being open and we had amazing service from the second we arrived. We took DominicanPlus from the Sheraton near the airport to the resort where they had champagne and a cold towel waiting for us. Our room took about an hour (but we were two hours early so kudos to them for being that fast) and we spent the afternoon lounging in our non-EC swim up suite. Following that - an amazing dinner at The Grill. Service was fast, but the ... Read more
from Fort Wayne Indiana
Submitted on 16-09-2016
Greatest Vacation. I don‚??t do reviews but since this is a new resort and people want some info so I will give a review. We stayed for 5 days starting on Sept.8th. When we checked into the Excellence Club and got our room assignment Gerson Martinez saw that our Junior swim up room faced the jungle. He changed our room to an ocean view swim up room. Thanks Gerson. We were taken to our room and we were blown away by the room and the view. The resort is new and all of the furnishings are clean a... Read more
from Chicago, IL
Submitted on 17-09-2016
This is our third Excellence, and fifth all inclusive (two Secrets) since Sept. 2011. EEC is the one we are most looking forward to return to. Already planning for Sept. 2017. Three reasons we loved it: (1) EEC is stunningly beautiful. After you get past a nondescript outside, you enter through beautiful doors to what you immediately experience as a special place, with elegant, yet whimsical lobby and Martini bar, inviting views of the grounds and not too distant sea. EEC is not the most ... Read more
from Lake Stevens, Washington
Submitted on 19-09-2016
We visited the Excellence resort the week of September 8th thru the 15th, it was their second week of operation. We arrived and were greeted with a cold towel and drink which was much appreciated after a long flight getting there. We then checked in, the people were very friendly and helpful. We were taken to our building and greeted by a gentleman named Guillermo, he became an instant friend. He was very helpful in showing us everything we would need to know for the week. He booked our reservat... Read more
from Pittsburgh, Pennsylvania, United States
Submitted on 19-09-2016
We just returned yesterday 9/18/16 from a week at Excellence El Carmen in the Dominican Republic. My son got married there and it was incredible. There were about 35 people that came to the wedding and everyone seemed to have an excellent time. If there was an issue (my sister and her husband had to have their room changed) and they did so immediately and upgraded them to a swim out pool. The entertainment was great, we tried all the restaurants and enjoyed the food and drinks, the martini b... Read more
from
Submitted on 19-09-2016
Grand Opening 9/1/16. We were greeted with wine, entertainment & a white rag to help cool off since it was Hottttt as soon as we arrived. We had a very large party 18ppl. From check-in to check-out everyone was polite, professional, very attentive. The resort is beautiful, modern decor breath taking open views. The staff was amazing no matter the position held, The Entertainment Team interacted with the guest and made sure we were always aware of the entertainment that was happening on the re... Read more
from Smithville, Tennessee
Submitted on 20-09-2016
Good morning from DR. I had to write this review while still here. We have visited Excellence properties in Mex and the DR. This property is brand new and still growing. I know there have been some bad reviews but we have seen none of the problems. Sure it's new and young, the grounds are still growing. Everyone needs to give this some time. This prettiest best laid out.Excellence we have been too. The only thing I have missed is the open air lobby but that just my opinion, so will like the air.... Read more
from
Submitted on 20-09-2016
Although service is sometimes slow... What's the rush? I've never been to any hotel or resort with the level of kindness and genuine personal happiness. I would recommend Excellence El Carmen to anyone!!! We were in a wedding that was beautiful. The beaches are great along with the cabana service. I can't wait to come back!!!! Special thanks to Louis our concierge and Rachel by the pool and shows for being so sweet and engaging. Great job!!!!
from
Submitted on 22-09-2016
My husband and I went to El Carmen for our 1st anniversary and we had the best time!!! Even thought the resort just opened it was like it had been opened for years! Excellence knows what there doing and I believe are the best in the business! The beach was beautiful, the food was great and the staff was unbelievably nice! The Grill was our favorite restaurant and you have to have the cheese fingers at the sports bar! Felix in the sports bar was the BEST and the nicest person! Also Betoni with th... Read more
from Chattanooga, Tennessee
Submitted on 23-09-2016
We were at Excellence El Carmen September 11th through September 16th for our honeymoon. Ten days after it opened, and we did not have one single problem. Only greatness, from the moment we arrived and were greeted with champagne until the moment our taxi picked us up to come home. We had such an amazing time. Since it was our honeymoon, Excellence included in our stay a breakfast in bed and a romantic dinner; which both were great! The staff at El Carmen are second to none. Seriously, they ar... Read more
from San Antonio, Texas
Submitted on 23-09-2016
What a great experience! It is a beautiful location, the food was amazing, and service was great. We knew going in that, because the resort had just opened, there would some service issues to work out and there were. But as guests at other Excellence properties, we knew that the staff would still offer us an luxurious, relaxing time, and they did! Special "muchisimas gracias" to Juan in Building 3, and Vladimir and Miosotis at the pool for hospitality that was above and beyond! We loved it, and ... Read more
from Holly Springs
Submitted on 23-09-2016
My wife and I spent the last week at Excellence and had a wonderful time. This was our first time going to an all inclusive resort and we were celebrating our 5 year anniversary. From the moment we stepped out of our airport transfer the staff was very welcoming and energetic. The resort is still new and there are is room for growth, some of the staff struggled with menu items, the landscaping is still in progress in some areas, but these are elements that didnt come as a surprise and will o... Read more
from Milford, Connecticut
Submitted on 24-09-2016
I'd like to know if anyone at excellence el Carmen can confirm if the suite with private pool & garden is open...so I posted this a few weeks ago and it is not available and will not be until November. We were given an accommodation of the two story roof top Ocean front with excellence club as compensation. We could not be happier. The room is beautiful and the staff is excellent. This is day one - will post more in the following says
from Plymouth, United Kingdom
Submitted on 26-09-2016
This was our first time at an Excellence resort having been recommended by family. We stayed in only it's second week after opening and could not be more impressed. From the minute we arrived we had a champagne greeting and was told our cases would be delivered to our room and that we were on holiday and not there to work. The greeting staff were polite and humorous and obviously enjoyed their job. The room with the junior swim up suite was stunning and our mini bar was frequently restocked. Roo... Read more
from Boston, Massachusetts
Submitted on 26-09-2016
Just returned to Boston after a week at the El Carmen. We had a group of nine and everyone loved the rooms, beach, pools, number of bars, and especially the staff. ( David at the beach, Carmen "mi amore", Luis Guerrero, Emma, and especially Domingo who wore many hats throughout the week). Can't say enough about how accommodating they were. In fact, management even opened up the sports bar four hours early so we could watch the Patriots game. The only suggestion we could make, would be to allow ... Read more
from New York, NY
Submitted on 26-09-2016
My husband and I just returned from a long weekend at Excellence El Carmen. Overall, the stay was lovely and super relaxing. This is our 5th stay at an Excellence Property and we will be back! There were a few hiccups which is to be expected considering the resort has been open for less than a month. Things we loved: - our room - very modern, beautifully appointed rooms - great pillows, awesome soaking tub and 2 huge closets - the beach - ocean was warm and calm - almost no rocks or seaweed - ... Read more
from
Submitted on 27-09-2016
The wonderful people of the Dominican Republic is what made our trip so nice. The hotels rules (such as long pants requirements); the glitches in the workmanship of the buildings & the absence of dinner dishes that were printed on the menu are some of the things that need to be addressed. Our stay was exceptional thanks to our concierge Narciso. He accommodated all of our needs and was so pleasant to be around. All of the staff at the hotel are great but we became very fond of Cassandra and Mira... Read more
from Allen, Texas
Submitted on 27-09-2016
We arrived in Punta Cana on Sunday, September 18th for a five (5) night stay. We are a couple in our 60‚??s and know the Excellence style very well as we have visited Excellence Playa Mujeres several times. We booked this hotel direct back in April 2016 as we could not pass up the great deal that was offered. We knew that the resort, being so new, would probably have a few kinks but we were ok with this and we were prepared to go open minded. TRAVEL We flew in on Southwest Airlines from... Read more
from San Leandro, California
Submitted on 29-09-2016
The El Carmen Excellence resort is extraordinary. While there are one or two things that could improve, (like working out the kinks with the language barrier - but keep in mind we are in the Dominican Republic - and one restaurant, The Sports Bar, had a bit of trouble with a very long wait time serving the food - despite us being the only ones in there at the time.) In the big picture, these are very small and the resort is new, so I see these improving quickly. As for the rest of the experience... Read more
from Boston
Submitted on 29-09-2016
We have been to The Playa Mujeres location multiple times and wanted to try their newest location. They are still working out the kinks but the stuff is trying hard to keep everyone happy! Language barrier more predominant here. I learned how to cha cha from Deivis Shadow. He made sure we were well entertained.
from Bedford, England
Submitted on 30-09-2016
Had a week at the Excellence El Carmen from 15th to 22nd September. Stayed at other Excellence Resorts and had to try it. Being a brand new hotel there are a few minor teething problems, but all in all its absolutely lovely. Rooms are great. We stayed in a two storey roof top terrace which was gorgeous. Great size bed with good lounge area, double Jacuzzi bath with views to outside, large shower, walk in wardrobe and balcony. Upstairs had a plunge pool, outside shower, sofa and double day lounge... Read more
from Lake Anna, Virginia
Submitted on 30-09-2016
This was our 7th trip to the Dominican. Overall this was our best experience. We were there Sept 14th to Sept 22nd, 2016. The place is very clean, with some construction still in process, it did not effect our stay. One main section, bldgs 10-16 are in their finishing touches. Check-in was easy. Each bldg has a concierge that can help with any concerns. Ours was great. The sun rises and sets across the resort. Bldgs with a "B" get sun in the morning, "A" side gets sun in the afternoon, w... Read more
from Evansville, Indiana, United States
Submitted on 01-10-2016
I want to start this review by stating, it is a new hotel and we expected come hiccups. However, they should not have opened when they did. If people are paying this much to travel there, they should be a little more trained and prepared. We love excellence playa mujeres so we expected similar service. I think this hotel will get there, but I'd wait til next year once they are properly trained. It is a beautiful hotel, and even with all the issues, we weren't going to let it ruin our vacation. I... Read more
from
Submitted on 04-10-2016
I wanted to take this time to write a review on this brand new resort. This was my 3rd Excellence Resort we have been too (Mujeres/Cancun). The resort at the time was opened less than one month and I was blown away on how incredible it was. The Rooms were gorgeous and the staff was absolutely amazing. Special thanks to Sandy who made our check in so seamless and followed up on Day 3 to see how things were going. To Yudi who served us a smile each and every morning for breakfast, Gil who was th... Read more
from Montreal
Submitted on 04-10-2016
Came back from our two weeks stay and we already want to go back. Only one month after his opening, we were surprised how everything was being in place. This hotel will have a great future and wil deserve high reputation. His architecture is stunning, contemporary with a lot of class. First of all, we thank Mr Roberto Puello, Guest Manager. He was always attentive to our needs and made sure that everything was to our liking. He came many times to ask us if everything was ok. Having known ... Read more
from
Submitted on 04-10-2016
The good: The restaurants, bars, our room, the attitude of the people, the views. Those things are priceless. The food was very good (the buffet is AMAZING). We stayed in the Imperial Beach front suite and the room was well laid out, comfortable, and had beautiful views. The people were all very helpful. The grounds and views of the ocean are amazing! We had a great in-room liquor selection. Our concierge, Guillermo, did a great job for us. We had a beautiful dinner on the beach to cap off the t... Read more
from Pittsburgh, Pennsylvania
Submitted on 04-10-2016
My wife and I stayed at the beautiful Excellence El Carmen from September 23rd through the 30th and we had a wonderful overall experience. Most of the "glitches" have been highlighted here in previous reviews, and they are presently very real. Things such as not having items on the menu, spottier than usual service expected from Excellence and less entertainment than usual are small issues that I expect will be corrected. This being said, Excellence is close to hitting another home run and th... Read more
from Greenville, South Carolina
Submitted on 05-10-2016
Stayed 9/27-10/5 for our honeymoon First, It amazes me how some on here rate this place four and five stars with the negatives they include in there review. Construction- This is rated as a five star resort and with the money I spent I expect to have a higher level of quality. Some on here say it will be great in a few years, but I wonder if the construction will even hold together for two years. Very very poor construction, the resort looks beautiful from a 10,000 foot view but as you look c... Read more
from Olathe, Kansas
Submitted on 12-10-2016
We recently stayed at the Excellence El Carmen with a group of friends all celebrating for various reasons. My husband and I were celebrating our 10 wedding anniversary and I will say, we couldn't have asked for a better experience! Our room was spectacular, the food was great and the staff was amazing. With that said, I would like praise those on the staff that stood out to us the most. We spend a lot of time on the beach and have to say, the entertainment staff was amazing. We encoun... Read more
from
Submitted on 12-10-2016
Everything negative we read before coming has come true... we have been here 3 days. Usually we try to stay positive. But the issues are too easy to fix and have not been fixed. We are club level with swim up but that means nothing. The mosquitos are so bad you can't sit outside. The pool gurgles and the hot tub has never been hot. We have had to call to have water refilled in our mini bar every day, requested champagne and waited 5 hours for it. When it finally arrived we were napping with a do... Read more
from Minneapolis, Minnesota
Submitted on 13-10-2016
When you first walk in it is impressive as are all of the all inclusive resorts we've been to. You receive cold towel and champagne and are lead to check in. On the surface every appears excellently. As the employees are taught to say, along with happy hour and don't worry be happy. Breakfast is okay and I agree with other reviewers issues. Lunch is good, food on beach is same every day, no themed lunches. Dinner is much better I feel. The resort as a whole has a cold feeling compared to others... Read more
from Liverpool, England
Submitted on 13-10-2016
This review is hard for me to write as we are Excellence lovers. We have been to other Excellence resorts many times and we looked forward to seeing what El Carmen would be like. We went with an open mind not expecting everything to be perfect at the newly opened resort. We visited Secrets Wild Orchid in Jamaica when that first opened and did not expect all to be faultless from the start. I have to say that SWO actually surpassed all our expectations and is close to Excellence Playa Mujeres sta... Read more
from
Submitted on 13-10-2016
We just spent 5 days of the most complete rest and relaxation at the el Carmen Excellence. While they are still working out some operational kinks, the service staff goes to the extreme to accommodate. A special thanks to managers Wilken Profete in the Sports Bar and Wander Motillo from Spice, and the staffs they oversee. We will definitely visit again.
from Sturgis, Michigan
Submitted on 19-10-2016
I have just returned from this brand new property. It is amazing. The resort grounds is a work in progress. This is because it has just opened. The swim up rooms on this property are also more than amazing. I was in a Jr. Suite on the third floor. I could see the ocean from this location. Rooms are beautiful. The Jacuzzi was wonderful way to relax in the evening. Sun raise is the perfect way to start your day. I call it porch setting. Again my over all view on this property is wow.
from Slidell, Louisiana
Submitted on 19-10-2016
We have traveled to many all inclusive resorts. This one rates near the top. The BEST part of the resort is the Entertainment staff. These young entertainers never seemed to get tired or anxious to move on away from you. Our favorites were: Jackie Brown ( I doubt that is his real last name) is the BEST. Others were Rachel, this girl is cute,friendly and loves to dance and have fun with the guests.Devis Blondy,Brigida,Evelyn, Melvin, Juan Manuel and Joely are among the best cocktail servers and ... Read more
from
Submitted on 19-10-2016
Our trip has been amazing & Deivis (Shadow) along with countless other staff here @ El Carmen have made it such a fun & memorable trip! The friendly staff makes this place mucho excellent! We had amazing food & drinks! The rooms are gorgeous & I love the turn down service with the daily newspapers they leave for us ū???
from
Submitted on 19-10-2016
I have been at excellence el carmen for the first time and I enjoy it a lot, the attention the service the food the restaurants the bars the rooms was absolutely amazing, thanks for everything you have done my holiday more than excellent, I want to thanks so much to Ruth Concierge building 2 she is excellent and helpful and always smiling to everyone she makes me happy every day, thanks everybody I'll come back soon .
from
Submitted on 19-10-2016
This was the my first time visiting Punta Cana and an Excellence resort hotel, and it definitely wont be my last! Every staff member was extremely welcoming, helpful, and very friendly. I want to especially give a shout out to the front desk manager, Roberto, and the event staff: Luz, Kassandra, Jackie Brown, & Juan Carlos for being awesome and accommodating! We stayed at this resort from October 8th - 15th, just one month after being open, and I have to say that this resort is absolutely BEAUT... Read more
from Riverhead, New York
Submitted on 03-11-2016
We can not say enough good things about this property. The staff great most notably Jensey at the Palms Bar by the beach. Food was great, everyone on staff could not have treated us better. The beach was always well maintained and drink service prompt and cheerful. We had the Beach Front Honeymoon Suite which while a bit stiff in price was well worth the extra price. Excellence Club is the was to go, The room contained top shelf liquor and was re supplied the entire 12 days we were there. ... Read more
from Collegeville, Pennsylvania
Submitted on 03-11-2016
Like many, we have been to the other Excellence resorts, and were very excited to hear they opened another property in the DR. Knowing the resort had just opened on September 1st, we figured there would be a few "glitches" here and there so we went with an open mind. Honestly, the issues we encountered were few and far between. The only major problem we encountered was with our shower. The water temperature was either scalding hot or freezing cold (no in between). They sent maintenance out... Read more
from Sabattus, Maine
Submitted on 03-11-2016
We travelled to Excellence El Carmen from October 23-November 2. We had a group of 30 family and friends travelling with us. We got married on the resort on Friday October 28th. Everyone at the resort was fantastic, from the moment we arrived to the moment we left. The resort is beautiful, the food is delicious and the employees working there are top notch. When we arrived we were greeted by Wilquin who made us feel like we were family instantly. His smile and personality were incredible. Every ... Read more
from
Submitted on 04-11-2016
We have been to Excellence Punta Cana several times, and were excited to try their new resort! The room was amazing, the overall resort was spectacular! Elizabeth was our beach attendant, and she was fantastic!! The service was just as wonderful as it was on our previous trips to the PC resort. The food was great, as usual, and there was a coffee/ice crea bar as well (very delicious)! I would definitely come back to this resort again!
from Greenland, New Hampshire
Submitted on 04-11-2016
Stayed 10-25 to 11-2 and stayed at EPC the last 4 years as well as other AI's in DR, Cancun, Jamaica, Aruba, Bahamas and St. Lucia. Upon arrival it was nice to see that Roberto is here as the Guest Service Manager, he is committed to his job and ensuring guests enjoy their stay. Met a few other EPC employees - Cassandra and Luis on the entertainment team (A rating to all). We stayed in a 6B swim-up room - great location - Ramona provided A + housekeeping services - had a couple of reasons to ... Read more
from pennsylvania
Submitted on 07-11-2016
We travel to the Carribean or Mexico twice a year and the EEC will be remembered as being the worst resort we have ever stayed at. This is a huge resort so if any walking issues - do not come here. Also there is 0 privacy in the bathrooms. It started at check in. We wanted to pay the extra money for a swim up room. We were told the price would be 60. 00 per night extra which we agreed to. We were told to go to lunch and were given a buzzer and our room would be ready when we got back. After ... Read more
from Baltimore, Maryland
Submitted on 07-11-2016
My wife and I stated her for 6 days on our honeymoon. This was our first time doing a resort, and we loved it! The Excellence is impeccably clean, the restaurants are wonderful, and the service is excelente! The staff was very courteous and attentive. We would highly recommend staying here!
from Hampshire, United Kingdom
Submitted on 07-11-2016
This is a beautful new resort, which has been thoughfully laid out and with a spacious feel to it. Our arrival was handled very efficiently, with a glass of champagne and we were whisked into the Club area for check-in. Our room was lovely and in a great location (block 7a). The staff were very friendly and helpful everywhere we went. We spent most days on the beach as the pool area was a little noisy for us and were looked after exceedingly well each day by Adriano, who would have two glass... Read more
from
Submitted on 07-11-2016
What a great hotel. There were 12 of us total, 6 couples, as this was a customer appreciation trip for my husbands company. The hotel is brand new and is very nicely appointed. The overall feel is very modern and clean. The resort is very spread out which makes it feel very private. There is basically a pool, hot tub and bar at every turn which was nice. The beach is beautiful. The staff was all very nice and accommodating. As other reviews stated, the language barrier with some of the... Read more
from Oakville, Canada
Submitted on 07-11-2016
Traveld 21 10 2016 for one wk the resort is great the food is very good .the rooms are some of the best I have ever stayed in .My wife and I stayed in block nine close to the ocean and a short walk to the restaurants it was a club excellence room. but I think all the rooms are very nice. The staff are all super stars they go all out to help you. Plus we had a private transfer from the airport and return with Renny travel dmc.com .It was$110 return a good deal 30 mins ride on a good road no ... Read more
from Kansas City, Missouri
Submitted on 10-11-2016
6 nights, 7 days at this resort and it was the most relaxing and pleasant vacation I've ever had. The resort is gorgeous, and feels very private. It was quiet and peaceful. Every single staff member was friendly, helpful and happy. The beach is gorgeous and zen. The food was tasty. Never had a wait at any of the restaurants. Already looking at going to another Excellence resort and hope to one day return to El Carmen!
from
Submitted on 11-11-2016
I stalked the reviews before we got here and owe my fellow trip advisors an honest review this far! The property and facility is beautiful! My husband and I typically travel to a different location in the Caribbean each year. We typically like to stay within the community, make our own dinners with local specialities, drinks, meet new friends and enjoying beautiful beaches. We tend to like to do our own thing. This year we decided to go all inclusive with excellence el carmen at the club level. ... Read more
from
Submitted on 11-11-2016
Loved our stay at Excellence El Carmen. 10/18-10-25. Luis Guerrero the bar cart person was so friendly. Did a great job refilling our bar. Johnny from room service was wonderful. He did a great job each time he delivered my dinner. David and the beach staff at the club beach were all friendly and very accommodating. I wish I could remember all their names. Our house keeping staff did a wonderful job. Both day service and turn down service was great. Would definitely return. Our 4th visit to an E... Read more
from Shavertown, Pennsylvania
Submitted on 11-11-2016
My wife and I spent 8 days 7 nights at EEC over Halloween. The rooms were outstanding as we stayed in a oceanfront 2 story with plunge pool. The beach was classic with palm trees to the shoreline and smooth sand without seaweed. Our service at dinner was fairly quick and service was good, but I do feel it can improve. I was puzzled that the concierge was often not in his office and that even when he was there the door was locked. The minor problems and question we had were addressed how... Read more
from Louisville, Ohio
Submitted on 12-11-2016
Excellence El Carmen is the newest resort in the Excellence chain. My wife and I honeymooned at Excellence Playa Mujeres and absolutely loved it so when we saw this one being built we pre-booked before the resort opened trusting the Excellence brand. I am happy to say we were mostly treated to a 5 star experience, that being said there is room for improvement so for now lets say 4.5 stars. The resort is well laid out with the exception of the Excellence club. The Excellence club is in the main b... Read more
from Grimsby, Canada
Submitted on 15-11-2016
It was our first time at an Excellence resort & I must say, I will be back but maybe not to this one specifically. They are clearly still trying to iron our some glitches but overall the staff are very friendly and helpful & are always cheerful to greet you... The resort is very clean and has a fantastic layout. Everything within a short walking distance. We absolutely loved our room too. It had the most comfortable bed I've ever slept on in a hotel and the pillows were the best, we had tons ... Read more
from South Wales
Submitted on 15-11-2016
We spent 2 weeks at EEC from 09/10/16 to a warm welcome of cold flannel and glass champagne, we were shown into reception where we had a lot of laughs with desk clerks, but they started trying to sell us upgrades which were $1300 for sea view swim out room, we declined because holiday had been expensive anyway (we weren't happy with the hard sell). Even though we were returning guests & there for our anniversary there was no upgrade, the friends we were with had stayed at different Excellent res... Read more
from Middletown, Delaware
Submitted on 15-11-2016
I have stayed at every Excellence resort they have to offer. Both of the resorts in Mexico one of which I really enjoyed, and one where I had a terrible experience. I have stayed at the Excellence Punta Cana resort 8 times, and this being a brand new one I had to check it out. The resort is nice it is very modern, we had a 2 story room and the room was great. The layout of the resort isn't so great, unlike the Punta Cana resort that stretches the length of the resort so everything is running alo... Read more
from Kernersville, North Carolina
Submitted on 15-11-2016
This was our second visit to an Excellence resort. Our booking was through Danialle with Beach Bum Vacations. Please note, there is no better way to book your vacation! This is our second experience with her, and it couldn't have been better. Never will we book another vacation without her! Excellence El Carmen was a slice of paradise. The staff was very pleasant and did their best to impress after only being open for a short amount of time. There was a bit of a communication barrier with... Read more
from Easley, South Carolina
Submitted on 16-11-2016
From the welcome to the departure, this was the most excellent vacation my wife and I have ever been on. The resort is beautiful and while the landscaping is still maturing it was incredible. The rooms were very large and comfortable. The food was good at each of the restaurants with enough variety to please anyone. Beyond the beauty of the resort is the beauty of the people who worked there. Their gracious smiles and friendly greetings were backed up by their hard work and desire to please. Fro... Read more
from Coopersburg, PA
Submitted on 20-11-2016
We traveled with 3 other couples. Before we arrived, we called the resort and asked numerous times if we could all stay in the same building. At check-in around 2:00, our rooms were not yet ready. They gave us beepers and told us to wait in the Excellence lounge. No directions on where to get lunch, etc. We ended up venturing out to the pool area to get lunch. By 4:00 our rooms were ready, but we found out that one couple in our group was given a room in a building far away from the rest o... Read more
from
Submitted on 20-11-2016
Overall, Id say that this resort really met my expectations. I've been to ERC once before and another AI in Punta Cana a couple years ago. My fiancé has never done an AI or stayed in the DR before so it was neat to see his reaction to everything. Sergio took us in at reception and he started off our stay with so much enthusiasm and hospitality. He was really genuine. -The rooms are spacious and clean. We booked a junior suite with pool view and were upgraded to a junior suite wit... Read more
from
Submitted on 20-11-2016
Beautiful location but being a new resort, the buildings looked like there were issues with the construction! Paint bubbling on the side of buildings, sloppy tile work looking like it was rushed or done by amateurs.The staff is very hard working but the language barrier was beyond difficult! Even though the menu was written in both English and Spanish and you pointed to what you wanted on the menu, you seldom got what you ordered. Total lack of welcoming at this resort. Lack luster customer serv... Read more
from York, United Kingdom
Submitted on 21-11-2016
Reception: We were greeted off the transfer coach by several bellboys and some of the passengers left the cases for the bellboys to take them to their room and some passengers tried to take them away. There was no clear instruction and the bellboys were simply shouting at the passengers to leave the cases. My girlfriend was addressed 'hey blondie' by a bellboy which I didn't find particularly appropriate for a five star hotel. Our travel agent had written to the hotel on five separate occasions ... Read more
from Brampton, Canada
Submitted on 21-11-2016
My husband and I went for a mini vacation to this resort the week of November 7, 2016. The resort just opened in September of this year so there are a few minor issues that need to be worked out. For example the pizza I ordered at lunch was a little undercooked, I was brought the wrong breakfast nothing that won't correct itself in time. The room was amazing - we had room 5264 which had an amazing upper level with a plunge pool and a very scenic view of the ocean. As keeping with the quality... Read more
from Italian riviera coast
Submitted on 22-11-2016
Very relaxing vacation in this brand new resort. The property is ultra modern, the beach is nice and clean. Adult fun with the activities staff very exhilarating and fun. The food is still on my mind very memorable, wish I could order that" french onion soup" or grilled lobster now. The Bar staff very attentive for keeping drinks coming. Will be back...:-)
from
Submitted on 22-11-2016
Can't help with the weather, but, but, needs a lot of other improvements, eg.....the resort itself-its leakage everywhere, puddles of water not only outside but inside, food not the greatest, got sick s few times already, room service told me to wait 1hr for breakfast due to rain----first for me that rain would cook MY breakfast, changed my room couple of times, got a private pool.....warm the first few days, now so cold that we can't use it, the deck outside my room is buckling up...scary..., f... Read more
from White Lake, Michigan
Submitted on 23-11-2016
We just returned from our honeymoon at Excellence El Carmen. Overall, we were very pleased with everything! Excellence El Carmen just opened a few months ago, and with that in mind, I'd say they're doing exceptionally well. There is definitely a language barrier (so brush up on your Spanish beforehand if you have the chance), but with that said, the staff is incredibly accommodating and surprisingly friendly - if you don't smile and say "hola!" to everyone you pass, then you're the odd one ou... Read more
from Cape Coral
Submitted on 23-11-2016
We returned home from Excellence El Carmen last week and have been trying to breathe from reality to write this review. So here it goes...... First of all our travel agent Love to Travel delivered an unforgettable trip for us and I would like to thank them for that! When we arrived at the resort we were greeted with cool towels, champagne, and the most amazing staff. Super Wilquin made us feel right at home and even came upstairs to bring us more champagne. Maria was the one who checked us in... Read more
from maine
Submitted on 23-11-2016
Four of us spent a week at this beautiful resort the week of Nov 8-15. My husband and I have been to the Excellence Punta Cana 5 times but wanted to try the new one. Its going to be hard for us to decide which one to go to the next time! There were some things I liked better about the EC and some things we like better about EPC. For us, the best part about both places is the Dominicans. There are so many of them that we completely just love. They are such hard workers and do everything they... Read more
from Orange, California
Submitted on 28-11-2016
We were at EEC November 20-25. We were welcomed with the usual champagne and cold towel. After a quick check in and after the bell boy walked us to our room (Building 4A, 4005) and gave us a quick overview of our room we freshened up and headed straight for the Sports Bar to catch some football. Although the Sports Bar at EEC had a much better set up and tons of tv's compared to all the other Excellence resorts (we have been to all 4 resorts) we thought the service was a bit slow. We sat th... Read more
from Hastings, Michigan
Submitted on 29-11-2016
Let me start by saying that this is a beautiful, classy resort! It is a bit large for me, but that is a preference thing! We were greeted with cool towels and champagne as they said "welcome home!" The transfer from the airport to hotel was seamless and didn't take very long at all. We were "upgraded" when we arrived to a room that I specifically didn't want. It was a private plunge pool room. Very secluded from the rest of the resort. It just depends on what you are looking for in a vaca... Read more
from Nashville, Tennessee
Submitted on 29-11-2016
The staff here are so willing to please. Our favorite place was the Excellence Club beach with Mildred and Carmen! Their service and personalities and smiles were always Excellente! We will miss them when we leave.
from
Submitted on 29-11-2016
PROS Easy breezy ck in and ck out. Best located bldg. 2-7 Quite bldg 9 Wonderful activity staff. Shout out to Jackie Brown, JC, Jessel, Spaghetti, Alex Shadow. Dianna-hostess at Spice always smiling, along with Yayri from Magna Chepe-- EXCELLENT waiter at Magna. (make sure you ask for him) THANKSGIVING DAY "beautiful" all the decorations were a lovely touch along with the 2 live TURKEYS and Spaghetti dressed up like a TURKEY. (SO FUNNY) Very good drinks. Housekeeping was never a problem in ... Read more
from Milwaukee, Wisconsin
Submitted on 30-11-2016
My husband and I went to Excellence El Carmen for our honeymoon, which happened to be our first all inclusive vacation ever. We took a chance and booked El Carmen knowing it had recently opened and when we arrived, you could tell there were some growing pains. Highlights: The service. All staff was friendly and eager to assist. The room was also very nice. We did the basic Jacuzzi room which was fine for us. The drinks were also fantastic. Meals were hit and miss however each meal had a... Read more
from Hummelstown, Pennsylvania
Submitted on 02-12-2016
Beautiful resort! The grounds are lovely, the rooms are well-appointed, modern and gorgeous. This is probably the most gorgeous resort we have ever stayed at. Based on what we like, the pools just didn't do it for us. The main swim-up bar pool got very crowded on our last day, which made us realize how much we love the lazy river type pools at other Excellence resorts. We probably should have booked a Swim-Up or Roof-Top Terrace. We stayed in an Excellence Club Ocean View suite, close to t... Read more
from Jersey, United Kingdom
Submitted on 04-12-2016
We visited in November getting a good deal as the hotel was just opened. That in mind we expected a few teething problems and there were some minor ones For us the place lacked atmosphere and had a rather sterile feel about it . Small things like a sax player in the martini bar would make a big difference. The restaurants were mainly good - all bar the lobster house where the meal was awful and possibly the worst lobster I have ever eaten ! Magna club and staff were by far the best - Amilton... Read more
from New York City, New York
Submitted on 04-12-2016
To assure the reader I'm not one of those guests that is never please I will add some background to this review. I have frequented this chain six times prior to this visit. I booked this location because of how pleased my wife and I were with this chain both in Playa Mujeres and Rivera Cancun. Excellence EL Carmen falls short on service in several areas. Service lacked at most of the restaurants. From refills, dirty dish removal, waiting time at the table and getting orders right. We were disapp... Read more
from Doncaster, United Kingdom
Submitted on 04-12-2016
What a wonderful experience, nothing is too much trouble, we visited El Carmel in November so yes a few teething problems but that is to be expected, however, whatever the problem was , it was rectified. All the staff are fantastic and willing to help and learn, their English needs to improve but they have lessons everyday, credit to them because my Spanish leaves a lot to be desired. This resort is amazing and will only get better, we had a fantastic holiday and can't wait to return, the food,... Read more
from
Submitted on 04-12-2016
We visited The Finest Playa Mujeres in January 2016 and were extremely impressed with our first visit to an Excellence property. Therefore, we were excited to go to the newly opened Excellence El Carmen in Punta Cana. Overall, the resort and grounds are beautiful. The style of the resort is very similar to The Finest. The rooms are very modern and have all the amenities you need. We stayed in an oceanview junior suite and had a beautiful view of the resort and ocean. We enjoyed lying on our b... Read more
TOP