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Dreams Palm Beach Punta Cana - Unlimited-Luxury

Punta Cana, Dominican Republic (PUJ)

Room rates from:
$180 $117
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,559 $1,059
Per Guest for 5 Nights
Dreams Palm Beach offers exceptional amenities, recreational activities and sensational cuisine.
Style: Beachfront, All Inclusive
Map
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3.3 / 5 BookIt.com Guest Rating
Based on 14 reviews
Room & Rates
Deluxe Tropical View - All-Inclusive

Deluxe Tropical View - All-Inclusive

Best Rate Guaranteed
Starting from
$180 $117
Per Adult Nightly
All Inclusive Features:

  • All Meals Included at 6 Restaurants (5 a la carte, 1 buffet and a coffee shop) 
  • Unlimited Domestic Beverages Including Beer, Liquor and Wine by the Glass with Dinner 
  • Unlimited Soft Drinks and Juices 
  • Daily Activities Including Tennis, Horseback Riding (additional charge, reservation required), Volleyball, Beach Soccer, Table Tennis, Bicycles, Darts, Billiards, Board Games and an Exercise Room 
  • Introductory Scuba Demonstration in Pool 
  • Non-motorized Water Sports Including Kayaking, Snorkeling, Hobie Cats and Windsurfing 
  • Supervised Explorer Kid`s Club and the Core Zone Teen Club 
  • Nightly Entertainment Including Indoor a Theatre Featuring Live Shows and Nightly Theme Night 
  • Weekly Cocktail Reception with the Executive Team 
  • Weekly Theme Nights at the Pool or on the Beach (weather permitting) 
  • All Current Hotel Taxes, Gratuities and Service Charges Included
Room Amenities: One King bed or 2 double beds, furnished balcony or terrace, air-conditioning with in-room climate control, ceiling fan and nightly turn-down service. The full bathroom has a double sink, luxury amenities, shower, hair dryer, vanity, full length mirror and complimentary use of bathrobes and slippers. Other features include telephone, CD/DVD Player, complimentary mini-bar refreshed daily with beer, soda, juice and soft drinks, MP3 docking station alarm clock, flat screen cable TV with remote control, complimentary coffee/tea maker, electronic in-room safe and iron/ironing board.

Maximum Occupancy: 3 adults and 1 child or 2 adults and 2 children.
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Preferred Club Deluxe Tropical View - All-Inclusive

Preferred Club Deluxe Tropical View - All-Inclusive

Best Rate Guaranteed
Starting from
$225 $146
Per Adult Nightly
Preferred Club Amenities:
  • Preferred Room Location
  • Access to the Preferred Club Lounge Area with Concierge Service
  • Complimentary Internet Access, Hors D`ouevres and Premium Drinks
  • Private Check-in and Check-out
  • Concierge Service
  • Private Beach Area
  • Daily Complimentary Newspaper
  • Beach Towel Placed in Room Daily with Turn-down Service

Room Amenities:
1 King bed or 2 double beds, furnished balcony or terrace, air-conditioning with in-room climate control and ceiling fan. The full bathroom has a double sink, luxury amenities, shower, hair dryer, vanity, full length mirror and complimentary use of bathrobes and slippers. Other features include telephone, CD/DVD Player, complimentary mini-bar refreshed daily with beer, soda, juice and soft drinks, MP3 docking station alarm clock, flat screen cable TV with remote control, complimentary coffee/tea maker, electronic in-room safe and iron/ironing board.

Maximum Occupancy: 3 adults and 1 child, or 2 adults and 2 children.
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Preferred Club Deluxe Jacuzzi Tropical View - All-Inclusive

Preferred Club Deluxe Jacuzzi Tropical View - All-Inclusive

Best Rate Guaranteed
Starting from
$234 $152
Per Adult Nightly
Preferred Club Amenities:
  • Preferred Room Location
  • Access to the Preferred Club Lounge Area with Concierge Service
  • Complimentary Internet Access, Hors D`ouevres and Premium Drinks
  • Private Check-in and Check-out
  • Concierge Service
  • Private Beach Area
  • Daily Complimentary Newspaper
  • Beach Towel Placed in Room Daily with Turn-down Service
  • All Suites Have a Jacuzzi

Room Amenities:
1 King bed, furnished balcony or terrace, air-conditioning with in-room climate control and ceiling fan. The full bathroom has a double sink, luxury amenities, shower, hair dryer, vanity, full length mirror and complimentary use of bathrobes and slippers. Other features include telephone, CD/DVD Player, complimentary mini-bar refreshed daily with beer, soda, juice and soft drinks, MP3 docking station alarm clock, flat screen cable TV with remote control, complimentary coffee/tea maker, electronic in-room safe and iron/ironing board.
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Preferred Club Deluxe Ocean View - All-Inclusive

Preferred Club Deluxe Ocean View - All-Inclusive

Best Rate Guaranteed
Starting from
$270 $175
Per Adult Nightly
Preferred Club Amenities:
  • Preferred Room Location
  • Access to the Preferred Club Lounge Area with Concierge Service
  • Complimentary Internet Access, Hors D`ouevres and Premium Drinks
  • Private Check-in and Check-out
  • Concierge Service
  • Private Beach Area
  • Daily Complimentary Newspaper
  • Beach Towel Placed in Room Daily with Turn-down Service

Room Amenities:
2 Double beds, furnished balcony or terrace, air-conditioning with in-room climate control and ceiling fan. The full bathroom has a double sink, luxury amenities, shower, hair dryer, vanity, full length mirror and complimentary use of bathrobes and slippers. Other features include telephone, CD/DVD Player, complimentary mini-bar refreshed daily with beer, soda, juice and soft drinks, MP3 docking station alarm clock, flat screen cable TV with remote control, complimentary coffee/tea maker, electronic in-room safe and iron/ironing board.

Maximum Occupancy: 3 adults and 1 child, or 2 adults and 2 children.
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Preferred Club  Deluxe Jacuzzi Ocean View - All-Inclusive

Preferred Club Deluxe Jacuzzi Ocean View - All-Inclusive

Best Rate Guaranteed
Starting from
$288 $187
Per Adult Nightly
Preferred Club Amenities:
  • Preferred Room Location
  • Access to the Preferred Club Lounge Area with Concierge Service
  • Complimentary Internet Access, Hors D`ouevres and Premium Drinks
  • Private Check-in and Check-out
  • Concierge Service
  • Private Beach Area
  • Daily Complimentary Newspaper
  • Beach Towel Placed in Room Daily with Turn-down Service
  • All Suites Have a Jacuzzi

Room Amenities:
1 King bed, furnished balcony or terrace, air-conditioning with in-room climate control and ceiling fan. The full bathroom has a double sink, luxury amenities, shower, hair dryer, vanity, full length mirror and complimentary use of bathrobes and slippers. Other features include telephone, CD/DVD Player, complimentary mini-bar refreshed daily with beer, soda, juice and soft drinks, MP3 docking station alarm clock, flat screen cable TV with remote control, complimentary coffee/tea maker, electronic in-room safe and iron/ironing board.
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Preferred Club Honeymoon Suite Jacuzzi Tropical View - All-Inclusive

Preferred Club Honeymoon Suite Jacuzzi Tropical View - All-Inclusive

Best Rate Guaranteed
Starting from
$314 $204
Per Adult Nightly
Preferred Club Amenities:
  • Preferred Room Location
  • Access to the Preferred Club Lounge Area with Concierge Service
  • Complimentary Internet Access, Hors D`ouevres and Premium Drinks
  • Private Check-in and Check-out
  • Concierge Service
  • Private Beach Area
  • Daily Complimentary Newspaper
  • Beach Towel Placed in Room Daily with Turn-down Service
  • All Suites Have a Jacuzzi
  • All Suites Have Living Area with an Additional TV and a Sofa in the Living Room Area

Room Amenities:
1 King bed, furnished balcony or terrace, air-conditioning with in-room climate control and ceiling fan. The full bathroom has a double sink, luxury amenities, shower, hair dryer, vanity, full length mirror and complimentary use of bathrobes and slippers. Other features include telephone, CD/DVD Player, complimentary mini-bar refreshed daily with beer, soda, juice and soft drinks, MP3 docking station alarm clock, flat screen cable TV with remote control, complimentary coffee/tea maker, electronic in-room safe and iron/ironing board.
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Preferred Club Honeymoon Suite Jacuzzi Ocean View  - All-Inclusive

Preferred Club Honeymoon Suite Jacuzzi Ocean View - All-Inclusive

Best Rate Guaranteed
Starting from
$333 $216
Per Adult Nightly
Preferred Club Amenities:
  • Preferred Room Location
  • Access to the Preferred Club Lounge Area with Concierge Service
  • Complimentary Internet Access, Hors D`ouevres and Premium Drinks
  • Private Check-in and Check-out
  • Concierge Service
  • Private Beach Area
  • Daily Complimentary Newspaper
  • Beach Towel Placed in Room Daily with Turn-down Service
  • All Suites Have a Jacuzzi
  • All Suites Have Living Area with an Additional TV and a Sofa in the Living Room Area

Room Amenities:
Ocean view room with 1 king bed, furnished balcony or terrace, air-conditioning with in-room climate control and ceiling fan. The full bathroom has a double sink, luxury amenities, shower, hair dryer, vanity, full length mirror and complimentary use of bathrobes and slippers. Other features include telephone, CD/DVD Player, complimentary mini-bar refreshed daily with beer, soda, juice and soft drinks, MP3 docking station alarm clock, flat screen cable TV with remote control, complimentary coffee/tea maker, electronic in-room safe and iron/ironing board.
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Deal of The Day Room - All-Inclusive

Deal of The Day Room - All-Inclusive

Best Rate Guaranteed
All Inclusive Features:
  • All meals included from one of 6 restaurants (5 a la carte, 1 buffet and a coffee shop)
  • World Café- open air buffet restaurant featuring a variety of local and international cuisine
  • Portofino Restaurant- variety of gourmet Italian specialties; Bordeaux (adults only, 18+)- French gourmet a la carte
  • Himitsu- Asian cuisine; Tapanyaki grill tables- a la carte dining; El Patio- a la carte with traditional Mexican cuisine; Seaside Grill and Chief Burger- grilled specialties, burgers and hot dogs
  • Unlimited domestic beverages including beer, liquor and wine by the glass with dinner
  • Unlimited soft drinks and juices
  • Daily activities including tennis, horseback riding (additional charge, reservation required), volleyball, beach soccer, table tennis, bicycles, darts, billiards, board games and an exercise room
  • Introductory scuba demonstration (in pool)
  • Non-motorized water sports including kayaking, snorkeling, Hobie Cats, and windsurfing
  • Supervised Explorer Kid’s club and the Core Zone Teen Club
  • Nightly entertainment including indoor a Theatre featuring live shows and nightly theme night
  • Dominican Tianguis – weekly market featuring local handicrafts, art and jewelry
  • Desires night club and sports bar
  • casino on site
  • weekly cocktail reception with the executive team, weekly theme nights at the pool or on the beach (weather permitting)
  • All current hotel taxes, gratuities and services charges included.
Run of house Rooms, Client will receive any available room in the resort upon arrival, they cannot make any request, if they need a specific category they can choose from the selection at this resort.

Room Amenities: One king bed or two double beds, furnished balcony or terrace, air conditioning with in-room climate control and ceiling fan, nightly turn down service, full bathroom with double sink and luxury amenities, shower, hair dryer and vanity and full length mirror. Complimentary use of bathrobes and slippers, telephone, CD/DVD Player, complimentary mini-bar refreshed daily with beer, soda, juice and soft drinks, MP3 docking station alarm clock, flat screen cable TV with remote control, complimentary coffee/tea maker, electronic in-room safe, iron and ironing board. Maximum Occupancy 3 adults and 1 child or 2 adults and 2 children.
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Dreams Palm Beach Punta Cana - Unlimited-Luxury
Cabeza de Toro - Provincia La Altagracia, Punta Cana, Dominican Republic, Punta Cana, DR Dominican Republic

Location

Located approximately 11 miles / 17 kilometers from the Punta Cana International Airport. Dreams Palm Beach Punta Cana boasts a stunning beachfront location

Why Stay Here

  • 18-Hole Golf Course Just 15 Minutes Away
  • Numerous Bars Located Throughout the Resort
  • 6 Dining Options Including Italian, Caribbean, Seafood and Grill Specialties
  • Exciting Nightly Shows and Disco

Resort Details

Dreams Palm Beach Punta Cana provides an ideal tropical getaway in one of Punta Cana`s most breathtaking locations! The area is famous for its idyllic beaches and warm, crystal-clear waters, along with many opportunities for recreation and an exciting nightlife.

All-Inclusive Details

  • All Meals Included at 6 Restaurants (5 a la carte, 1 buffet and a coffee shop) 
  • Unlimited Domestic Beverages Including Beer, Liquor and Wine by the Glass with Dinner 
  • Unlimited Soft Drinks and Juices 
  • Daily Activities Including Tennis, Horseback Riding (additional charge, reservation required), Volleyball, Beach Soccer, Table Tennis, Bicycles, Darts, Billiards, Board Games and an Exercise Room 
  • Introductory Scuba Demonstration in Pool 
  • Non-motorized Water Sports Including Kayaking, Snorkeling, Hobie Cats and Windsurfing 
  • Supervised Explorer Kid`s Club and the Core Zone Teen Club 
  • Nightly Entertainment Including Indoor a Theatre Featuring Live Shows and Nightly Theme Night 
  • Weekly Cocktail Reception with the Executive Team 
  • Weekly Theme Nights at the Pool or on the Beach (weather permitting) 
  • All Current Hotel Taxes, Gratuities and Service Charges Included

Accommodation Details

Preferred Club Amenities:
Preferred Room Location
Access to the Preferred Club Lounge Area with Concierge Service
Complimentary Internet Access, Hors D`ouevres and Premium Drinks
Private Check-in and Check-out
Concierge Service
Private Beach Area
Daily Complimentary Newspaper
Beach Towel Placed in Room Daily with Turn-down Service


Room Amenities includes One king bed, furnished balcony or terrace, air-conditioning with in-room climate control and ceiling fan. The full bathroom has a double sink, luxury amenities, shower, hair dryer, vanity, full length mirror and complimentary use of bathrobes and slippers. Other features include telephone, CD/DVD Player, complimentary mini-bar refreshed daily with beer, soda, juice and soft drinks, MP3 docking station alarm clock, flat screen cable TV with remote control, complimentary coffee/tea maker, electronic in-room safe and iron/ironing board.

Restaurants, Lounges & Bars

World Cafe (International Buffet Restaurant)
Portofino Restaurant (Gourmet Italian)
Bordeaux (Adults Only 18+ Gourmet French)
Himitsu (Asian Cuisine)
El Patio (Mexican Cuisine)
Seaside Grill and Chief Burger (Grilled Specialties)
Sports Bar

For the Family

Couples with children will have a blast and make new friends at Explorer`s Club for kids. The club is exclusively for children ages 3 - 12 with fully supervised activities by Red Cross certified staff, and is open from 9:00am - 10:00pm. Teens, ages 13 - 17 can enjoy amenities including archery, video games and more at the new kids Core Zone Teens Club.

Meetings & Conventions

The property features a new convention center consisting of approximately 2,200 square feet of an open foyer, computer stations, a ballroom with variable layouts, multiple break-out rooms, and a theatre with state-of-the-art equipment, making it the perfect venue for meetings and incentive travelers.

Pools & Spas

Free form pool. World class spa where you can enjoy a massage, facial, or a host of invigorating treatments

Weddings

Wedding in Paradise Package:
This is complimentary when booking at least 7 nights in Preferred club Honeymoon Suite w/Jacuzzi room category or higher, or if 5 rooms any category are booked for a least 3 nights. This package also applies for renuwal of vows ceremony. Selling price $999 or complimentary.

Dreams Of Love Package
Selling price 2016 - $2799 or 2017 - $3199

Dreams Ultimate Wedding
Selling price 2016 - $3299 or 2017 - $3599

Dreams Eternity Honeymoon package
This is complimentary when booking the Preferred club Honeymoon Suite w/Jacuzzi room category or higher for a minimum of 7 nights stay.
Selling price $999 or complimentary.

Dreams Ever After Vow Renewal Package
This is complimentary when booking the Preferred Club Honeymoon Suite w/Jacuzzi room category or higher for a minimum of 5 nights stay.
Selling price $499 or complimentary.

Newlywed and Anniversary Package, This is complimentary  and includes
welcome letter
Fresh fruit
Bottle of sparkling wine
Special turn down service
Breakfast in bed with mimosas (reservations must be made in advance with concierge)
15% discount on all spa treatments
Note: Request must be made at time of booking, couples will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within 3 months of the wedding or over their anniversary date only. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer

These packages are in US funds, once the wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. Cancellation penalty is $500 (subject to change without prior notice). Other restricitons and exclusions will apply, please check with hotel wedding coordinator.  Cristina Nolasco weddings.drepb@dreamsresorts.com  809-5526000

Golf

18-Hole Golf Course Just 15 Minutes Away

Entertainment & Activities

There is also an on-site casino and the Desires Night Club.

Nearby

Dominican Tianguis: Weekly Market Featuring Local Handicrafts, Art and Jewelry

Group Promotions

3G Special Group Benefits:
Winter Now  - March 28, 2016
Valid for new group bookings.

BLACKOUT DATES:

March 25 - 28, 2016

Every 6th room within the group will be complimentary.

1 Free room upgrade to the next available category for every 10 paid rooms based upon availability.
$100 in resort coupons per person for individual spending (rules of use apply).
Group private check-in when all group participants arrive together to the resort on the same date at the same time. Group arrival flight information must be provided to the hotel with at least 7 days anticipation

Six room minimum based on double occupancy. Maximum of 20 rooms. Group rates are combinable with all promotions, rates apply to social groups and not to corporate meetings or incentives. Private events can be set up but would incur additional charges, and must be set up in advance with hotel`s group manager.

Promo Terms and Conditions:
1. Valid for new group bookings
2. One complimentary room for every block of five rooms paid, not to exceed three total comp rooms for the group. Complimentary rooms are based on double occupancy; additional persons in the room are required to pay. Complimentary rooms are applied to the lowest category rooms for the total group.
3. One complimentary upgrade will be provided to the next category for every block of 10 rooms achieved for the average length of stay of the group; not to exceed two total upgrades for the group. Upgraded guest information must be provided to the hotel at least seven days prior to arrival.
4. This promotion is combinable with complimentary wedding packages, but only when the conditions of the free wedding package are separately met outside the 3G room count. This means the required room category needs to be booked for seven nights or five rooms in any category need to be booked for a minimum of three nights. The rooms booked counting towards the free wedding package, cannot be counted as part of the room reciving the 3G promotion. For example if there is a wedding of 10 rooms, and the bride and groom book the required room catgory for seven nights they can get the complimentary wedding package and the other nine rooms could qualify for 3G. Another example would be if there is a wedding group of 20 rooms for three nights, five rooms would apply for the free weeding package, but then only 15 would be eligible for the 3G promotion meaning only two complimentary rooms would be obtained.
5. This promotion is not combinable with other group promotions. Once the maximum number of rooms are met, any additional paying rooms are subject to Terms and Condition and parameters to the group policy.
6. Private check in is only applicable when group arrives at the hotel at the same time, and when the hotel has been notified at least seven days prior to arrival.
7. Details (guests names and booking numbers) on guests receiving any Special Groups promo complimentary room stay and/or upgrade must be provided by BookIt.com to the hotel groups department, preferentially by including this information in the definitive group rooming list that will be send to the hotel 60 days prior to the group arrival. Otherwise the hotel must receive written specifications, about complimentary and or upgraded room(s) assignment, with at least 7 days anticipation prior to the group first arrival in order to apply these benefits.
8. Resort Credit Coupons are applicable at selected services. Resort coupons are
non-transferable, non-refundable, and hold no cash or commercial value. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons are not cumulative and cannot be combined with other coupons offered in any other promotion or special offer; they are only valid during initial stay. Resorts Coupons are applicable at the Spa (up to $40 per every 50 minute treatments, not applicable to Beauty Salon and Kids menu on Dreams), Romantic Dinners (up to $60 per every romantic dinner scheduled with the Concierge) and up to $10 for every Bottle of Wine purchased.
9. An agreement will be issued by the resort for every group booking according to the property group policys terms and conditions. Standard contracted cancellation and no show policies apply.

Important Note: In order to receive the complimentary room(s), all rooms are required to book at the same time.
For groups over 10 rooms, special terms and conditions apply and are on a request basis. 
For more information please contact Bookit.com groups department at groups@bookit.com

AMENITIES:
  • All-Inclusive
  • Babysitting
  • Beauty Shop/Salon
  • Car Rental Desk
  • Children's Program
  • Coin Operated Laundry
  • Conference Rooms
  • Continental Breakfast
  • Currency Exchange
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Full Breakfast
  • Game Room
  • Luxury Resorts
  • Medical Services
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Restaurant
  • Room Service
  • Swim-Up Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.3 / 5
Based on 14 reviews
from Griswold, Ct - Connecticut
Verified Traveler
Submitted on 04-28-2016
Would Return or Recommend: Yes
Upon arrival to resort, we felt like we were going to taken care of and safe, as it was myself and my teenage daughter. The resort is well layed out, everything within an easy walk to, as we were in the preferred club area of the resort which for the extra money, I wouldn't spend it, because we mostly used the larger pool area that had the swim up bar and that area of the beach that would do grilling for lunch for guests which was really good, so I wouldn't spend the extra money, yes it's a lit... Read more
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from Leesburg, Va
Verified Traveler
Submitted on 04-20-2016
Would Return or Recommend: No
We were at the resort for a wedding. The property, on the outside, is gorgeous - very tropical and well taken care of. The pools are very nice. The specialty restaurants are very good. The buffet and grilles were so-so. The rooms that aren't a part of the preferred club are not kept up and are in severe need of updates. The showers are old, the air-conditioning did not work in our room - it could not keep up with the humidity so the sheets felt wet all the time, towels did not dry, etc. ... Read more
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from Bayamon , Puerto Rico
Verified Traveler
Submitted on 03-11-2016
Would Return or Recommend: Yes
I gotta say one of the best in the world first, i never met one manager humble and coolest before, When we got to the property i just felt the paradise, the staff, the entertainment guys, the food, the bar, the shows, the preferred area, my room, the live music, the pools, the beach, the entire resort, one of the best in the world, 5 star in everything, i must say i am satisfied with the resort and the money spent... Its worth it.
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from Columbus, Wi
Verified Traveler
Submitted on 03-07-2016
Would Return or Recommend: No
I have been to several resorts in Dominican Republic. this resort presented itself as the lap of luxury...so I expected something really above and beyond the normal all inclusive I upgraded and went with the preferred club...what a waste of money...our vacation was ruined by a wedding group that came in and overtook the entire preferred area and most of the kids were not even in preferred...
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from Youngstown, Ohio
Verified Traveler
Submitted on 02-13-2016
Would Return or Recommend: Yes
The property has a wonderful bartender
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from Albany, Ny
Verified Traveler
Submitted on 02-01-2016
Would Return or Recommend: Yes
My husband and I have been going to Dreams PB for 3 years straight and we love it. The key is to upgrade to 'Preferred Status' which gets you a choice of more pools, (one only for adults) and great poolside service of drinks and food. The staff is incredible. Always going above and beyond. Each year management makes improvements to the property/facilities that enhance the experience. The food is plentiful and you have a big selection of choices in several restaurants -- Italian, French, Mexi... Read more
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from Atlanta, Ga
Verified Traveler
Submitted on 11-03-2015
Would Return or Recommend: No
My first time in Punta Cana. This is a beautiful place to vacation, but I will not stay at this hotel again. This resort was very clean and the restaurants where nice with good food, but the staff needs work, of course many do not speak English that's understandable, Also the drinks leave much to be desired, for this to be an all inclusive there is only one bar on the pool and the other is far away in the lobby. I will definitely be going back to Punta Cana but I will not stay at this hotel
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from
Verified Traveler
Submitted on 07-11-2015
Would Return or Recommend: No
The worst resort I have gone to
I have spent there 7 days and the shower were never cleaned
The food quality is really low and the menu doesn't change much basically same thing every day
Shows are kinda ok
The only thing that I liked were swimming pools
Ps
If u go there just don't go in the summer time.
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from Dudluth, Georgia
Verified Traveler
Submitted on 06-04-2015
Would Return or Recommend: No
From the minute we stepped onto the property we were treated poorly. The staff was unfriendly; the food was awful; the alcohol of lowest quality; the rooms were not clean and the WIFI was spotty at best!!! I have been to all inclusives all over the caribbean and this was THE WORST EXPERIENCE I have ever had!!! The Management Staff talked a good game but had no actions to follow up. We were offered free services to compensate for the lack of services and the issues during our stay. Upon checki... Read more
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from Miami, Fl
Verified Traveler
Submitted on 08-20-2014
Would Return or Recommend: Yes
Just came back from my third time to this hotel. Every time we go, it's just better and better. The rooms were remodeled, the staff is super friendly and always ready to serve/help you in anything you might need; the food was great - even lobster at the buffet for no extra charge, the drinks were marvelous. I just can't wait to go back again next year.
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