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VH Gran Ventana Beach Resort - All-Inclusive

Puerto Plata, Dominican Republic (POP)

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Based on 4823 reviews
Elegant, impeccable service and ideally located in Playa Dorada
Style: Beachfront, Family Friendly, All Inclusive
Room & Rates
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Junior Suite - All-Inclusive

Room Amenities:
  • More spacious with a sitting area
  • Air conditioning
  • 2 doubles or 1 king bed
  • Ceiling fan
  • Telephone
  • Cable TV
  • Safety deposit box ($)
  • Full bathroom with hairdryer
  • Minibar that is restocked daily with soft drinks, water and beer
  • Coffee maker
  • Balcony or patio
  • Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children
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Superior Room - All-Inclusive - VH Gran Ventana Beach Resort - All-Inclusive - 1

Superior Room - All-Inclusive

Room Amenities:
  • Air conditioned with 2 doubles or 1 king bed
  • Ceiling fan
  • Telephone
  • Cable TV
  • Safety deposit box ($)
  • Full bathroom with hairdryer
  • Minibar that is restocked daily with soft drinks, water and beer
  • Balcony or patio
  • Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children.
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Superior Room with Premium Packages - All-Inclusive

Room Amenities:

  • Renovated room in the Saona or Catalina blocks
  • Concierge services exclusively for Royal and Premium packages guests (for a la carte restaurants reservations and other guest services)
  • Unlimited, free WiFi
  • Exclusive access to The Vintage Club (located on the Octopus Terrace) - serving international beverages, coffees and snacks from 8:00 am to 12:00 midnight.  The Vintage Club also offers flat screen TV, IPads, air conditioned comfort, and signature drinks.
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Fruit basket in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels, which are placed in the room and changed during turndown service
  • Daily turn down service including chocolate Kisses
  • Platinum bracelet and personal key to enter The Vintage Club
  • 5% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars.
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VH Gran Ventana Beach Resort - All-Inclusive
Playa Dorada, Puerto Plata, DR Dominican Republic


Vh Gran Ventana Beach Resort is located 20 minutes from the Puerto Plata airport and in the Playa Dorada complex. Elegant, impeccable service and ideally located in Playa Dorada.

Why Stay Here

  • Supervised Kids Club
  • Includes All Meals and Drinks
  • Daily and Nightly Activities
  • 1 Scuba Demonstration in Pool
  • A la Carte Dining Option

Resort Details

This wonderful beach resort offers a distinctive blend of sophisticated design with the charm and hospitality of the Dominican Republic.

The resort\\\\\\\\\\\\\\\'s lobby extends with beamed ceilings and a view of the ocean as its centerpiece. Exceptional service and a sense of relaxation greet singles, couples and families from the moment of arrival.

All-Inclusive Details

  • Breakfast, lunch, snacks and dinner (Dinner can be a la carte) Reservations required 
  • Domestic drinks including beer, wine and cocktails 
  • Weekly managers cocktail party 
  • Daily activities including beach volleyball,water polo, aquaerobics, beach Olympic games and bike tours
  •  1 hour daily: bikes, tennis (day and night), snorkeling, windsurfing, kayaks, sailing 
  • One SCUBA dive demonstration in pool 
  • Nightly live music and entertainment for adults and children 
  • Use of full-service fitness center and sauna 
  • Kids club with daily programs and playground 
  • All current hotel taxes, gratuities and service charges are also included

Restaurants, Lounges & Bars

VH offers a variety of dining options. With three a la carte, all-inclusive restaurants featuring authentic Caribbean cuisine, fine Italian dishes and fresh seafood, there is something to satisfy every craving. For a refreshing cocktail or savory snack, guests may choose from six bars located throughout the resort including a beach club snack bar, lobby bar, swim-up bar, pool-terrace bar, coco bar, tiki bar and late night snack bar.

For the Family

Supervised Kids Club

Pools & Spas


Entertainment & Activities

Weekly Manager\\\\\\\\\\\\\\\'s Cocktail Party


The main buffet Restaurant Las Almejas will be closed August 24, 2015 for renovations. The resort will be taking advantage of this year`s lowest occupancy period  to complete the renovation process they  started last year, we will be closing the main buffet restaurant Las Almejas. The renovation work will start from Monday August 24th to Sunday November 22nd, 2015 included. Unless unforeseen circumstances, Las Almejas Restaurant should be again fully operational by Monday November 23rd, 2015.

During this period of work, they will be offering alternative full buffet service for breakfast and lunch at Sapore di Mare Italian Restaurant located by the Beata quiet wing.  A modified continental breakfast, lunch with its beach club menu, and dinner buffet service will be offered at the Ocean Grill (by the beach) on a daily basis. The Octopus and Sapore Di Mare a la carte restaurants will continue to offer their regular dinner service with reservation required.

Please note as a management gesture of goodwill,  the resort  would like to compensate all clients who stay during these renovation works with a certificate voucher to be used at this VH Gran Ventana (Puerto Plata) for half of the number of nights affected. E.g. stay 14 nights affected, get 7 nights certificate; stay 7 nights affected, get 4 nights certificate, and so on. This compensation offer applies to current reservations already made as well as future reservations that may come after this notification. The certificate will be valid to redeem for one year and will be handled on site, after clients check in, in coordination with their management team.

  • 24-Hour Front Desk
  • Air-Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Cable
  • Car Rental Desk (+)
  • Casino (nearby) (+)
  • Ceiling Fan
  • Children's Play Area
  • Children's Program
  • Conference Rooms (+)
  • Currency Exchange
  • Deck, balcony or terrace
  • Dry Cleaning Service (+)
  • Fitness Facility
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Hair Dryer
  • In room Mini Bar (+)
  • In room Safe (+)
  • Non-Motorized Water Sports
  • Parking
  • Phone with Voicemail
  • Public Internet Access (+)
  • Shopping (nearby) (+)
  • Spa Services (nearby) (+)
  • Telephone (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4823 reviews
from orangeville, ontario
Submitted on 23-05-2016
There was a little hiccup on arrival. We had added another week to our original booking and although the paper work was emailed it did not arrive at the resort. Luckily, I did have a copy. The resort was almost at capacity so we were assigned another room and told our room would be ready by 5.00 pm. the next day. Unfortunately a new fellow (at least we had never seen him before) gave our room away. Thanks Karin at reception for trying to remedy this. The next day the guests in our room w... Read more
Submitted on 25-05-2016
This was our first time going to the dominicans. Once we got to the resort everyone was super friendly, all the staff were super welcoming and I really appreciate that. The food was amazing. The buffet there was always something different to eat everyday. The a la carte they had 3 restaurants to choose from and my favourite a LA carte was the Octopus, such amazing food, great taste and awesome people all around. The bar staff are so friendly, whenever I go to the bar to get a drink they are al... Read more
from Saskatchewan, Canada
Submitted on 25-05-2016
I travelled here in March 2016 for 7 days with a group of friends for our 30th birthday. We had the best time!! We had a late check in upon arrival and we were starving and the buffet had already closed so we had to wait until 11 pm for the late night snack bar to open which was a little disappointing but no big deal. As soon as we walked in the staff were extremely friendly and attentive and we had our fries and quesadillas within 10 minutes. We all LOVED their fries in each of the areas to get... Read more
from Scipio, Indiana
Submitted on 25-05-2016
we travel same time every year, last 2 weeks in Feb. for our anniversary. on arrival we are given a paper to pick out how much more we would like to pay for service. we have never had this in the 9 years we been traveling all inclusive, as it turns out if you don't pay more and get a special color bracelet then you are pretty much invisible to the help. you can hold your cup or glass 5 to 10 mins. at a time for a drink refill. the room had no drawers of any type to put clothes away. we had to li... Read more
Submitted on 25-05-2016
My husband and I spent 10 days in this resort, the room was beautiful, so clean , all restaurants had an amazing food and desserts, entertainment was very nice and interesting, personal was very polite and helpful but most of all I would like to mention Carlos the bell boy, he was so amazing , he would help not just when you arrive and leave, every time you see him he would ask if everything is OK, if we need anything, and not just us we saw him same with other people. I hope management knows t... Read more
from Burlington, Canada
Submitted on 01-06-2016
This is not our first time to this resort but it is the first time with the Royal package and for us it was worth the money. Free Wi-Fi, room service, private beach and the Vintage Club made for a relaxing and stress free holiday. It was low season and all the restaurants were not open so having the room service option was great if you didn't want the buffet. The rooms was clean and looked freshly painted. It had everything we needed but was not anything special . We also ate at La Tarapp... Read more
from St. John's, nl
Submitted on 01-06-2016
Had a nice relaxing vacation! Food at this resort was phenomenal! Everything from the buffet to the a la cartes surpassed expectations. Also probably the cleanest resort I have been to. Especially the buffet! I loved that everything was in its own serving dish. Entertainment was lacking and we found a large unidentifiable bug in our room which caused me to not give a 5..but overall a good trip!
from Waterlooville, United Kingdom
Submitted on 02-06-2016
My husband & I went to Gran Ventana 19 years ago, for our honeymoon, the hotel wasn't very old, but it was perfect. We had a lovely ground floor room which looked out over the beach. The staff were so lovely & very friendly. There was lots of choice in the buffet restaurant and the la carte restaurants were really good. We are returning this September & hope that it will be as good as the 1st time.
Submitted on 05-06-2016
My boyfriend and I stayed here from 21st May - 4th June 2016 and had a fantastic time. We felt that you get more than what you pay for with this hotel, though it does have some minor drawbacks. The main one for us was the beach vendors, we were constantly disturbed and said "no thank you" so many times, eventually we got fed up. We understand that this is not the fault of Gran Ventana, but it did impact our holiday and we only went to the beach when we went kayaking after we kept being approach... Read more
from Ottawa, Ontario, Canada
Submitted on 06-06-2016
Travelled March 2016 This is a little late in coming. We travelled with Air Transat and it was a great flight and great service. We arrived at the resort and registered right away, no long line, of course it was only 12:30 so our room was not ready which we knew it would not be, we went and had lunch and came back at 3:15 and yup our room was ready. We had requested a second floor room and was given a first floor, I was a bit upset with that so they told us to come back the following day and ... Read more
from Slough, United Kingdom
Submitted on 12-06-2016
We stayed in Sept 2015, which was my second visit. It had been 4 years since i had visited and i was very much looking forward to after such a great first experience however it was a huge let down. We had arrived to find the main restaurant under reconstruction and the remaining a la carte restaurants closed, meaning one restaurant was doing a rotation in the offerings. Being by the main pool was a no go due to the noisy reconstruction works, all u could hear was banging all day! Whilist the Hot... Read more
from Birkenhead, United Kingdom
Submitted on 13-06-2016
I have just returned from my second visit to Gran Ventana. Yet again, I had a fantastic time. The staff at this resort are amazing. Especially the entertainment team, led by Robert and Chacalaca, which is EXCELENTE!!But I MUST give special mention to Delfy, Carlos and Shorty who kept me company and made sure I was never alone! Beautiful, happy people. And I LOVE watching them all doing their dance before the afternoon/evening activities/shows. There are fun games to join in each day including le... Read more
from Brantford, Canada
Submitted on 13-06-2016
we arrived at the hotel on May 5 a nice welcome at the lobby.We went for lunch well they put our luggage in our rooms.There was 2 families we got ajoining rooms on the first level of the hotel. The resort isn't large so everything is easy to get too.This resort is very nice our rooms where clean and the maids kept our rooms looking good all the time we where there. There food at the lobby restarant is great lots of selection. The el cartes where good too.. There service there is real... Read more
from Ontario
Submitted on 15-06-2016
Stayed for the first week of June and had a great time. Very clean, beach is amazing, staff is very friendly...really can't find anything bad. Had my doubts when we bought the vacation because it was so cheap, but it turned out to be great !
from Montreal, Canada
Submitted on 17-06-2016
Just got back and again, amazing! The staff is really family and so happy to see all of them, They work hard and have the biggest hearts! Hope management keeps them all and keeps them happy, they are indeed the biggest asset this hotel hasI I really hope to see all the entertainment staff there again, they are really the best; Carlos, Delphi, Alex, Shorty and all are the sweetest and all good looking to boot! Elvin is the most kind and generous of bartenders, had a few hangovers that prove that!... Read more
from Penicuik, Scotland, United Kingdom
Submitted on 28-06-2016
Have just returned from another 3 weeks at the gran ventana we love this place the staff at this hotel make our holiday they are always so friendly and bend over backwards to make your time here brilliant always sad to leave roll on next year
Submitted on 28-06-2016
Awesome time with family, great food and beaches. Except for mother nature shedding some rain it was a great time had by all.....beaches are clean and waters calm making it great for kids and adults alike.
Submitted on 28-06-2016
This was my first time at Gran Ventana. I have been to other resorts in Puerto Plata but this one by far is the best. The staff really makes you feel special and goes above and beyond to make sure you are enjoying your stay. Food is delicious, rooms are clean and the animation team is AMAZING! They work so hard all day and night. Chakalaka es el mejor and the rest of the team. Besos!
from Lille, France
Submitted on 29-06-2016
Amazing staff made this holiday, especially Shorty!!! She was the highlight of the 2 weeks for us. Clean rooms, good food, nice drinks. Staff never let your glass run empty. Free WiFi was unusably slow so ended up having to pay for faster WiFi. Would definitely recommend!
Submitted on 01-07-2016
Would you recommend booking before you go or waiting tile we get there? As on Thomson website it is £57 per person?! We have booked the horse riding, waterfall and zip lining trip already as that's only once a week.
from Winchester, United Kingdom
Submitted on 04-07-2016
Just returned after a 2 week stay. CHECK-IN. Not a great start. It was a Saturday afternoon and the lobby reception area was heaving. We were quickly ushered into the theatre area before someone coming to greet us after about 5 minutes.We waited for about 20 minutes before getting a welcome drink which was a shame. We were told they were very busy. We got our room key, when we got to the room it was a twin (2 small double beds) and very dated and tired looking, with very poor lighting in the ba... Read more
from Halifax, Canada
Submitted on 04-07-2016
As someone who does alot of research on the hotel reviews before I go, I had to post a review of my own. Where can I start? A incredible trip and would go back anyday. I will start by saying we are a mid twenties canadian couple looking for a little r and r from work. This was a good price and had decent reviews so we decided to take our first trip to the carribean! We were a bit shocked coming out of the airport to a wall of heat and people trying to grab at my bags right through customs- also ... Read more
Submitted on 04-07-2016
The staff go above and beyond The improvements made are all good I cannot thank the staff enough From the management to the cleaners We will be back A big thanks to you all for making A good holiday great We have been to the ventana many times Going back is like going home to family
Submitted on 05-07-2016
Just returned from 2 weeks here and it was amazing. We went with another couple and had such a good time. The food was good the staff were lovely and friendly and couldn't do enough for you. The place was spotless there was always someone cleaning and keeping up with things. We went out into the town a couple of times and was well looked after. We also did a few excursions and they were brill. Would defo recommend. Didn't want to come home.
from Northeast PA
Submitted on 05-07-2016
Stayed for two weeks, end of June, and it was one of the nicest places we've been to. Rooms are older but clean, AC worked well, towels were not a problem, stayed in room 1230. Upgrade was not needed. Food was great, buffet has something for everyone. Specialty restaurants OK, not consistent with quality or service, but we never went hungry. Wine, red and white, are typical for tropical areas, add ice and it's fine. bartenders are good, friendly, and prompt. Weekends are busy with locals bu... Read more
from Milton Keynes, United Kingdom
Submitted on 05-07-2016
My husband and I were there from 11th June for 2 weeks. We upgraded to a Premium room but there was nothing Premium about the room. There was nothing wrong with the room just no wow. The beach is lovely as you would expect and we enjoyed the waiter service on the beach and having our own exclusive area of the beach. There are a lot of traders on the beach trying to sell you massages, pedicures, jewellery etc. Mostly tat. It gets irritating after a while but I understand that they are trying to m... Read more
from Manchester, UK
Submitted on 06-07-2016
Arrived on Sunday afternoon via a well-priced Thomson package holiday. Transfer time is about 25 minutes, which is ideal after a long flight. Check in was chaotic with too few people working reception. Porter took us to our third floor room fortunately as there are no lifts. Room large, spacious, very clean, high ceiling with large bathroom with shower over bath. Pleasant balcony, effective air con and 2 double beds. It was just what we wanted - not cosy or luxurious but was just what we were af... Read more
from Mississauga, Canada
Submitted on 06-07-2016
We spent a week with an all inclusive package in this hotel and it was very good! The first impression (for the adults) was that the building looked a little tired. But as the day went on and we started to enjoy the place, the service, and the food our opinion started to improve. The food is good and fresh and there is a lot of variety. And you can dine in three "al la carte" restaurants that are quite nice. You will have to buy your own wine because what they call wine there is not reall... Read more
from Barrie, Canada
Submitted on 07-07-2016
We didn't know what to expect as this was our first time to the Domincan Anyway when we arrived just after midday we had to leave our luggage in a safe area with the bellboys till the rooms were ready around 3pm They gave us our wrist bands when we arrived so this allowed us to have food, drinks etc until the room was ready. I checked again aroun 2 and our rooms were ready, I did take the safe lock for a week as I didn't know if I needed it or not, anyway for the $16 it gave me piece of mind. A... Read more
from New York City, New York
Submitted on 07-07-2016
im staying at this resort from july 6 to the 16... im in love with the attentions that they have.. my kids are in love with it too.. the cleaning lady when i meet her was very nice and lovely.. my check in was fast and pleasant.. the resort is small but the familiar staff makes it look bigger.. ­???­??╗­???­??╗­???­??╗ the food at the buffet is very nice love it.. im planing to make the reservations for the ala carte restaurants.. let see how my 10 days here goes..­???­??╗­???­??╗­???­??╗
from Montreal, Quebec
Submitted on 10-07-2016
Overall, this is a great resort. The resort itself is so clean that you could almost eat off the pavement. The rooms were beautifully renovated and the cleaning staff did an amazing job. The premium package was well worth the money. Amable and Aquillino were amazing waiters on our private beach, bringing us our water and coffee before we even asked. The food was beyond delicious. The fish at the Ocean Side bar was out of this world! The buffet was also very, very good. The selection was ... Read more
from Derby, United Kingdom
Submitted on 12-07-2016
Spent a week in this amazing resort . Faultless. Food is amazing service is second to non the staff are full of smiles and cheer made us feel very special . Rooms are roomy bed is clean and like sleeping an marshmallows . Views are amazing We did two excursions one to paradise island which is a must I do agree the entertainment I the evening is non existent but we were quite grateful of the peace.
from Polishpat
Submitted on 12-07-2016
First things First......I travel A LOT and have stayed at many different all inclusive resorts in all parts of the world, so I didnt let some of the negative reviews that people wrote deter me away, because at the end of the day each person has completely different expectations wherever they go, and some are a lot more picky then others, so I am basing my review in comparison to other places I have stayed, and I will be very fair and honest with my review. SO WITH THAT SAID, I want to start off... Read more
Submitted on 13-07-2016
What a fantastic hotel the staff food and facilities are excellent cannot fault anything here you're looked after like one of the family it's also excellent value for the money will definatlety be returning next year 5* plus in this hotel nothing is too much trouble all the staff are really nice and go provide a service up and above anything else I've experienced
from Swindon
Submitted on 14-07-2016
we arrived 4pm Saturday afternoon only to find our room wasn't ready not a good start,That said it is a very nice hotel comfortable room two double beds and very good aircon.breakfast, lunch and dinner all can be taken in the main restraunt buffet which is good quality, lunch and dinner can be taken in the beach grill (dinner only once a week you need to book) a Italian is at its sister you can eat here once a week again you need to book. The pool area is good no problem with sunbeds and a sw... Read more
from Bury St. Edmunds, United Kingdom
Submitted on 15-07-2016
Just the two of us travelling and we had a fantastic time at the Gran Ventana. First trip to the Dominican Republic and thought it was a lovely place. The people are so friendly especially in the hotel. Food was good in the restaurant, plenty of choice and all cooked well. We tried the Ocean grill and thought the food in there was great. The beach was lovely too, just be careful with the sellers on the beach, make sure you barter with them if you want anything as they sell all the same things ... Read more
from Springfield, Missouri
Submitted on 15-07-2016
Room wasn't ready until after 4pm due to reception saying that it was still being clean. When I did get the room keys, there was underwear still hanging in the bathroom from a previous guest and it didn't look like it was cleaned prior to getting the room
Submitted on 18-07-2016
It was a really good two days stay with my family we really enjoy it was quiet and perfect the staff are awesome and the food great the beach are excellent the room are clean the ac always working this is a hotel to relax and stay calm i love the breakfast my family enjoy it thank you
from Woking, United Kingdom
Submitted on 18-07-2016
We arrived on the Saturday obviously tired from the flight to find that our room wasn't yet ready....not a big problem as we had the bands on and were able to get a drink. Our room was in the Catalina building, which was on 2nd floor. Room was lovely except the only mirror was in the bathroom (apparently not all the blocks have mirrors in the main room). After 3 days of enquiring re mirror we were told we could change rooms but by this time we were unpacked and settled. The only other thing ... Read more
from Fredericton, Canada
Submitted on 23-07-2016
Top notch service, all the staff went above and beyond to help you, food was great always a good variety of choices, would stay there again for sure and highly recommend to anyone, you can always find something to do and there is a quiet pool area for the times that you just want to relax and unwind. It was our anniversary and the resort had put a banner on our door and a heart on our bed with flower petals.
Submitted on 23-07-2016
I went here with my son for a couple of nights as we wanted to visit the 27 waterfalls and wanted to try an all inclusive. The room was adequate, and each day was filled with a couple of drinks and water. The pool was fine but so crowded it was difficult to find a chair most times. The beach was very nice in the morning but was quite windy in the afternoon. The food was not great. Of all the meals, breakfast was best. You can count on the fresh fruit and cooked to order omelette. The juice was ... Read more
Submitted on 24-07-2016
We stayed at the gran ventana for two weeks from the 12th june with our two sons aged 14 and 12. On our arrival we were given a welcome drink and a lovely refreshing towel to wipe away the grim from our travels , our check in was dealt with quickly and they confirmed that we had the adjoining rooms that we had requested. When we got to our rooms we were greeted by two lovely big rooms one with two double beds and one with a queen size (my boys were very happy to say the least) the rooms were ... Read more
from Stafford, United Kingdom
Submitted on 24-07-2016
first time ever doing long haul holidays and we couldn't have picked a better place. upgraded to premier package so used the vintage club a lot, also got free WiFi . Our room was on the ground floor by the beach kept cool by the trees. The staff are all brilliant so helpful and friendly nothing was to much trouble. Yes the beach traders can be a pain but once said no they left you alone. The food is really good with a wide variety for everyone's taste but some will still complain. Whilst there ... Read more
from Fredericton, Canada
Submitted on 26-07-2016
I cannot say enough good things about this resort. My husband and I spent one week here on an Air Canada Vacation package. Room was very clean and comfortable; food was fabulous and the staff extremely helpful. We will definitely be returning to this one.
from Toronto, Canada
Submitted on 26-07-2016
This is not a 4 star resort, the towels and toilet are not too clean, drainage at bath tub was poor. Food are ok but not great and by the end of the week, you are bored with the same food menu at the buffet for 7 days. Al La Carte dining you are only allow to book 3 times during one week, food quality are average only. Most of meal time, you are stuck at the buffet with no air conditioning. However, staffs are very friendly anywhere at the resort, they are worth for your tips.
from Washington DC, District of Columbia
Submitted on 26-07-2016
We stayed here for 5 days and I wish it was longer! We had an amazing time here. The staffs were very friendly and the resort was clean. However, the place was renovated not too long ago, the rooms were still outdated. We upgraded our package and still find the room to be old looking. I feel that we mostly paid for the service which was great. I enjoyed the "private" beach bed. I said "private" because of all the vendors that were trying to sell things to us. yes! many reviewers have mentioned t... Read more
from Lancaster, United Kingdom
Submitted on 28-07-2016
We stayed here for two weeks from 26th June, arriving mid afternoon. Check in was a breeze having booked the Royal package we were taken to the vintage club and given a private check in away from the mad rush of everyone else checking in. We then met our concierge who asked us which 5 drinks (alcoholic) in our room for the first week. We were then given a drink and a short introduction to the resort before being shown where our room would be. We stayed in room 1344, we had plenty of room, a hug... Read more
Submitted on 28-07-2016
Hotel is a 3-4 star hotel. Great for a family trip. Its not a 5 star because it lacks the luxuries of some of the other hotels. But, for the price its a great deal and the food was good. Its in Playa dorada which is one of the nicer beaches and has multiple pools. However, It did not have a casino, the area for the kids to play by the pool needs to get cleaned and updated. Same goes for the playground area by the beach, one of the pieces of wood is loose near the steering wheel and my son almost... Read more
from Amherst, Canada
Submitted on 29-07-2016
Hi, cannot rave enough about the VH, on our last trip my husband had difficulties walking and in just a few days we were moved to a location close to all amenities without any hassle and within another day moved my brother in law in next door so that we could all be together, we were offered a wheel chair and when that proved difficult were able to be assisted by golf cart to the Beta Building so that we could enjoy the fidelity party and the Italian restaurant, all staff took great care to help... Read more
from Skelmersdale, United Kingdom
Submitted on 29-07-2016
You can not fault this hotel only for one thing the black band upgrades do not agree with this but over all a friendly welcoming hotel all of the staff are fantastic. The shops are just up the road, and the medical centre is there also a pub and nightclub. You walk through the hotel straight on to a golden beach with lots of sunbeds and shade.
from UK
Submitted on 29-07-2016
Some holidays are just great, great fun, great time, great people. But at VHGV everything was amazing!!!! From the cold towel and welcome cocktail, to our maid helping us locate our room and helping us in, to our goodbyes to the friends we made, was just amazing. The hotel is in a great location, nice beach front and cleaned every day in all public areas and the beach too. Maid service was great and mini bar topped up daily. The restaurants were exceptional, the main buffet serving a good sel... Read more
from Omemee, Canada
Submitted on 30-07-2016
My husband and I travel to the Grand Ventana each year, our previous visit in March was far by the best of the previous 6 visit. I cannot thank the staff enough for all that they do for us. I celebrated my 50th Birthday there and the staff couldn't have made my day better. From the balloons to the Birthday cake at dinner- it was a great day! I would like to personally thank Sension for the great service he provides each year upon our arrival. I always arrive to my room with a nice surprise e... Read more
Submitted on 31-07-2016
We're do I start ....... The Gran Ventana Hotel is our home from home,been going there for the past 11 years staying 2 or 3 weeks twice or three times in the year The staff know us well and by name amazing as I can't always remember all their names but faces yes The food is outstanding never found any fault with it in either buffet or a la carte restaurants Rooms are cleaned daily and and the fridge is stocked up daily as well in your room Every one is so friendly from the Bell boys who you f... Read more
Submitted on 31-07-2016
I stayed here for my birthday this month and I had an awesome time. My friends and I purchased the royal package and it was well worth it. Karen was effective and efficient in handling any of our concerns. The staff was polite and friendly and treated us like family. I can't express how special they made me feel and how pleased I was with my stay. Everything was not perfect, but they're level of professional outweighed any issue that arose. I would recommend this hotel.
from Drummondville, Canada
Submitted on 03-08-2016
First time at the VH, I must say I was pleasantly surprised. Not a big site which is very good. Everything within walking distance. Well kept grounds, rooms and hallways are clean. Staff members are all very courteous..and smiling all the time. Restaurants a la carte were very good, especially the Italian (we went twice). Buffet had everything you can ask for and was excellent. Very family oriented hotel. Many of the staff also speak French very well. We had a very good service with Elv... Read more
from Sheffield, United Kingdom
Submitted on 08-08-2016
Last visited Dominican Republic 20 years ago. Travelled with my 22 year old nephew and this was a perfect resort. I did add the premium package which was completely worth every penny. Lovely to be able to have the Vintage Club forchilled out relaxation. I had written via email 4 days before arrival to make sure we were allocated a 2 x double bedded room this didn't happen but they did put up a separate room and them changed our room the following day and the room was lovely with a beach vi... Read more
from Toronto, Canada
Submitted on 09-08-2016
I have been to Dominican a number of times and this hotel has always been a 4+ hotel. It's on the beach, good food, safe and very clean. It's also very close to the Playa Dorada Mall. We had a late flight and once we checked out we were still able to use the facilities and they gave us a courtesy room to freshen up before our flight.
from New York
Submitted on 09-08-2016
Nice hotel! Entertainment is poor. We stayed In May 2016 for three nights. Hotel needs to modernized. The pool and beach were excellent the service at the beach was great. Nice and friendly staff. There is no activities for kids.
from Halifax, Canada
Submitted on 10-08-2016
Plan to return in this coming April 2017 to celebrate my birthday with family. Can't say enough about the resort, the staff, the food, it was all top notch. Highly recommended. The beach was perfect and you can walk for miles in either direction. We walked to the "Orange Market" one morning and had an ice cold Corona, then shopped around in the market. Also enjoyed the Sports Bar, just off the resort, watched Montreal play on the big screen, had a blast and met some very nice people. Can't... Read more
from New York City, New York
Submitted on 10-08-2016
First of all, the absolute BEST part of our trip was our server on the beach, Amable. He was the nicest, most pleasant man. He learned our names on the first day and always made sure we had drinks and food. Make sure you bring cash to tip him! A little goes a long way! We upgraded to a special package, which i highly recommend. Access to the private upstairs bar and the private beach beds were our favorite part and where we spent most of our time. Ocean is a little rocky so beware! Buffet food w... Read more
from Laval, Canada
Submitted on 11-08-2016
So there is what I liked about Vh Gran Ventana; -The shows at the theater where great . -The food was great to discover, the staff was really polite (The service was so good!). - The pool had a great volleyball net (not the same for the balls). - The entertainment team was the best at having fun. -thank you Mr.Ramon for the Spanish lessons it did help me in some cases . When people did not know that for me it is " Hablo un poco de espa├▒ol " Well at first I did not want come, but I arrived at... Read more
from Quebec City, Canada
Submitted on 12-08-2016
Had a fantastic week at the Gran Ventana. The dinning room is fantastic you can order your meal and get it cook in front of you. I'm not a big fan of buffet but this way it is just fine. The room are quite a bit old but very well maintained, you have everything you need. The clim is just perfect. The lobby is spacious and very calm, i slept there in the afternoon. The people in the resort are very friendly, and natural. I love Dominicans if you speek a little bit Spanish you will have great opp... Read more
from Toronto, Canada
Submitted on 13-08-2016
Great potential ! Could be a 4.5 with some changes. The small things that would make it a 4.5 are missing. Travelled with Air Transat and disappointed in the Transat star rating. Would love to know when they last visited this property. Very little staff assigned to the bars. Most drinks served in plastic glasses. Bar staff appeared very unhappy. Terrible WI FI unless you upgrade. Room: Great ,clean, modern ,comfortable. Missing vanity mirror in the bathroom ,alarm clock, coffee maker. Drink... Read more
from Kelso, Washington
Submitted on 15-08-2016
I recently stayed at Gran Ventana and while not the worst experience I have had it was far from the best and not anywhere near the value you get at other resorts such as Iberostar or LVHC in the area. It was small and crowded, the decor is very outdated and the food was very subpar. I say this as someone who is familiar with both American and Domincan cooking and they do neither one well. The food lacks seasoning and almost all of it is overcooked to the point of being either dry or mushy. Also ... Read more
from Queens, New York
Submitted on 15-08-2016
The resort looks neat and clean.the room I was in had a balcony with view to the swimming pool very comfortable king size bed clean bathroom I had a fridge with drinks big closet with a safe the room had a big desk also flat screen tv .the staff is very nice and polite,food was delicious big variety of food dishes.the pool area is beautiful with a bar inside the pool the entertainment area is big and comfortable they have nice shows and invites the guests to participate in the shows I had a blas... Read more
Submitted on 16-08-2016
We have just returned from two weeks at the Gran Ventana and can honestly say it was the nicest part of the Caribbean we have been to,and we have been all over it. We took the Royal package and it was fabulous! For check In we were whisked to the vintage club given a drink and given a low down on the resort in general and what we were entitled to. We were given room 1355 which was more then adequate it had 2 small double beds one for my husband and I and the other for our 13 year old daughter. T... Read more
from United Kingdom
Submitted on 16-08-2016
Having recently returned from my stay at the Gran Ventana beach resort I can honestly say that I was glad to be home. From the very first day of arrival when we were put in a room that was not the room we had paid for to the rudeness of the bar staff at the reception bar. We arrived on time following a great flight, checked in quickly and efficiently and proceeded to our room, we were given a room containing two very small double beds which could not really sleep two adults in. Having complained... Read more