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VH Gran Ventana Beach Resort - All-Inclusive

Puerto Plata, Dominican Republic (POP)

Room rates from:
$145 $65
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,279 $849
Per Guest for 5 Nights
Based on 4974 reviews
Elegant, impeccable service and ideally located in Playa Dorada
Style: Beachfront, Family Friendly, All Inclusive
Room & Rates
Superior Room - All-Inclusive - VH Gran Ventana Beach Resort - All-Inclusive - 1

Superior Room - All-Inclusive

Starting from
$145 $65
Per Adult Nightly
Room Amenities:
  • Air conditioned with 2 doubles or 1 king bed
  • Ceiling fan
  • Telephone
  • Cable TV
  • Safety deposit box ($)
  • Full bathroom with hairdryer
  • Minibar that is restocked daily with soft drinks, water and beer
  • Balcony or patio
  • Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children.
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jr ste

Junior Suite - All-Inclusive

Starting from
$177 $79
Per Adult Nightly
Room Amenities:
  • More spacious with a sitting area
  • Air conditioning
  • 2 doubles or 1 king bed
  • Ceiling fan
  • Telephone
  • Cable TV
  • Safety deposit box ($)
  • Full bathroom with hairdryer
  • Minibar that is restocked daily with soft drinks, water and beer
  • Coffee maker
  • Balcony or patio
  • Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children
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Superior Room with Premium Packages - All-Inclusive

Starting from
$195 $87
Per Adult Nightly
Room Amenities:

  • Renovated room in the Saona or Catalina blocks
  • Concierge services exclusively for Royal and Premium packages guests (for a la carte restaurants reservations and other guest services)
  • Unlimited, free WiFi
  • Exclusive access to The Vintage Club (located on the Octopus Terrace) - serving international beverages, coffees and snacks from 8:00 am to 12:00 midnight.  The Vintage Club also offers flat screen TV, IPads, air conditioned comfort, and signature drinks.
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Fruit basket in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels, which are placed in the room and changed during turndown service
  • Daily turn down service including chocolate Kisses
  • Platinum bracelet and personal key to enter The Vintage Club
  • 5% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars.
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VH Gran Ventana Beach Resort - All-Inclusive
Playa Dorada, Puerto Plata, DR Dominican Republic

Location

Vh Gran Ventana Beach Resort is located 20 minutes from the Puerto Plata airport and in the Playa Dorada complex. Elegant, impeccable service and ideally located in Playa Dorada.

Why Stay Here

  • Supervised Kids Club
  • Includes All Meals and Drinks
  • Daily and Nightly Activities
  • 1 Scuba Demonstration in Pool
  • A la Carte Dining Option

Resort Details

This wonderful beach resort offers a distinctive blend of sophisticated design with the charm and hospitality of the Dominican Republic.

The  lobby extends with beamed ceilings and a view of the ocean as its centerpiece. Exceptional service and a sense of relaxation greet singles, couples and families from the moment of arrival.

All-Inclusive Details

  • Breakfast, lunch, snacks and dinner (Dinner can be a la carte) Reservations required 
  • Domestic drinks including beer, wine and cocktails 
  • Weekly managers cocktail party 
  • Daily activities including beach volleyball,water polo, aquaerobics, beach Olympic games and bike tours
  •  1 hour daily: bikes, tennis (day and night), snorkeling, windsurfing, kayaks, sailing 
  • One SCUBA dive demonstration in pool 
  • Nightly live music and entertainment for adults and children 
  • Use of full-service fitness center and sauna 
  • Kids club with daily programs and playground 
  • All current hotel taxes, gratuities and service charges are also included

Restaurants, Lounges & Bars

VH offers a variety of dining options. With three a la carte, all-inclusive restaurants featuring authentic Caribbean cuisine, fine Italian dishes and fresh seafood, there is something to satisfy every craving. For a refreshing cocktail or savory snack, guests may choose from six bars located throughout the resort including a beach club snack bar, lobby bar, swim-up bar, pool-terrace bar, coco bar, tiki bar and late night snack bar.

For the Family

Supervised Kids Club

Pools & Spas

Pool

Entertainment & Activities

Weekly Manager Cocktail Party

IMPORTANT INFORMATION

The main buffet Restaurant Las Almejas will be closed August 24, 2015 for renovations. The resort will be taking advantage of this year`s lowest occupancy period  to complete the renovation process they  started last year, we will be closing the main buffet restaurant Las Almejas. The renovation work will start from Monday August 24th to Sunday November 22nd, 2015 included. Unless unforeseen circumstances, Las Almejas Restaurant should be again fully operational by Monday November 23rd, 2015.

During this period of work, they will be offering alternative full buffet service for breakfast and lunch at Sapore di Mare Italian Restaurant located by the Beata quiet wing.  A modified continental breakfast, lunch with its beach club menu, and dinner buffet service will be offered at the Ocean Grill (by the beach) on a daily basis. The Octopus and Sapore Di Mare a la carte restaurants will continue to offer their regular dinner service with reservation required.

Please note as a management gesture of goodwill,  the resort  would like to compensate all clients who stay during these renovation works with a certificate voucher to be used at this VH Gran Ventana (Puerto Plata) for half of the number of nights affected. E.g. stay 14 nights affected, get 7 nights certificate; stay 7 nights affected, get 4 nights certificate, and so on. This compensation offer applies to current reservations already made as well as future reservations that may come after this notification. The certificate will be valid to redeem for one year and will be handled on site, after clients check in, in coordination with their management team.

AMENITIES:
  • 24-Hour Front Desk
  • Air-Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Cable
  • Car Rental Desk (+)
  • Casino (nearby) (+)
  • Ceiling Fan
  • Children's Play Area
  • Children's Program
  • Conference Rooms (+)
  • Currency Exchange
  • Deck, balcony or terrace
  • Dry Cleaning Service (+)
  • Fitness Facility
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Hair Dryer
  • In room Mini Bar (+)
  • In room Safe (+)
  • Non-Motorized Water Sports
  • Parking
  • Phone with Voicemail
  • Public Internet Access (+)
  • Shopping (nearby) (+)
  • Spa Services (nearby) (+)
  • Telephone (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4974 reviews
from orangeville, ontario
Submitted on 23-05-2016
There was a little hiccup on arrival. We had added another week to our original booking and although the paper work was emailed it did not arrive at the resort. Luckily, I did have a copy. The resort was almost at capacity so we were assigned another room and told our room would be ready by 5.00 pm. the next day. Unfortunately a new fellow (at least we had never seen him before) gave our room away. Thanks Karin at reception for trying to remedy this. The next day the guests in our room w... Read more
from
Submitted on 25-05-2016
This was our first time going to the dominicans. Once we got to the resort everyone was super friendly, all the staff were super welcoming and I really appreciate that. The food was amazing. The buffet there was always something different to eat everyday. The a la carte they had 3 restaurants to choose from and my favourite a LA carte was the Octopus, such amazing food, great taste and awesome people all around. The bar staff are so friendly, whenever I go to the bar to get a drink they are al... Read more
from Saskatchewan, Canada
Submitted on 25-05-2016
I travelled here in March 2016 for 7 days with a group of friends for our 30th birthday. We had the best time!! We had a late check in upon arrival and we were starving and the buffet had already closed so we had to wait until 11 pm for the late night snack bar to open which was a little disappointing but no big deal. As soon as we walked in the staff were extremely friendly and attentive and we had our fries and quesadillas within 10 minutes. We all LOVED their fries in each of the areas to get... Read more
from Scipio, Indiana
Submitted on 25-05-2016
we travel same time every year, last 2 weeks in Feb. for our anniversary. on arrival we are given a paper to pick out how much more we would like to pay for service. we have never had this in the 9 years we been traveling all inclusive, as it turns out if you don't pay more and get a special color bracelet then you are pretty much invisible to the help. you can hold your cup or glass 5 to 10 mins. at a time for a drink refill. the room had no drawers of any type to put clothes away. we had to li... Read more
from
Submitted on 25-05-2016
My husband and I spent 10 days in this resort, the room was beautiful, so clean , all restaurants had an amazing food and desserts, entertainment was very nice and interesting, personal was very polite and helpful but most of all I would like to mention Carlos the bell boy, he was so amazing , he would help not just when you arrive and leave, every time you see him he would ask if everything is OK, if we need anything, and not just us we saw him same with other people. I hope management knows t... Read more
from Burlington, Canada
Submitted on 01-06-2016
This is not our first time to this resort but it is the first time with the Royal package and for us it was worth the money. Free Wi-Fi, room service, private beach and the Vintage Club made for a relaxing and stress free holiday. It was low season and all the restaurants were not open so having the room service option was great if you didn't want the buffet. The rooms was clean and looked freshly painted. It had everything we needed but was not anything special . We also ate at La Tarapp... Read more
from St. John's, nl
Submitted on 01-06-2016
Had a nice relaxing vacation! Food at this resort was phenomenal! Everything from the buffet to the a la cartes surpassed expectations. Also probably the cleanest resort I have been to. Especially the buffet! I loved that everything was in its own serving dish. Entertainment was lacking and we found a large unidentifiable bug in our room which caused me to not give a 5..but overall a good trip!
from Waterlooville, United Kingdom
Submitted on 02-06-2016
My husband & I went to Gran Ventana 19 years ago, for our honeymoon, the hotel wasn't very old, but it was perfect. We had a lovely ground floor room which looked out over the beach. The staff were so lovely & very friendly. There was lots of choice in the buffet restaurant and the la carte restaurants were really good. We are returning this September & hope that it will be as good as the 1st time.
from
Submitted on 05-06-2016
My boyfriend and I stayed here from 21st May - 4th June 2016 and had a fantastic time. We felt that you get more than what you pay for with this hotel, though it does have some minor drawbacks. The main one for us was the beach vendors, we were constantly disturbed and said "no thank you" so many times, eventually we got fed up. We understand that this is not the fault of Gran Ventana, but it did impact our holiday and we only went to the beach when we went kayaking after we kept being approach... Read more
from Ottawa, Ontario, Canada
Submitted on 06-06-2016
Travelled March 2016 This is a little late in coming. We travelled with Air Transat and it was a great flight and great service. We arrived at the resort and registered right away, no long line, of course it was only 12:30 so our room was not ready which we knew it would not be, we went and had lunch and came back at 3:15 and yup our room was ready. We had requested a second floor room and was given a first floor, I was a bit upset with that so they told us to come back the following day and ... Read more
from Slough, United Kingdom
Submitted on 12-06-2016
We stayed in Sept 2015, which was my second visit. It had been 4 years since i had visited and i was very much looking forward to after such a great first experience however it was a huge let down. We had arrived to find the main restaurant under reconstruction and the remaining a la carte restaurants closed, meaning one restaurant was doing a rotation in the offerings. Being by the main pool was a no go due to the noisy reconstruction works, all u could hear was banging all day! Whilist the Hot... Read more
from Birkenhead, United Kingdom
Submitted on 13-06-2016
I have just returned from my second visit to Gran Ventana. Yet again, I had a fantastic time. The staff at this resort are amazing. Especially the entertainment team, led by Robert and Chacalaca, which is EXCELENTE!!But I MUST give special mention to Delfy, Carlos and Shorty who kept me company and made sure I was never alone! Beautiful, happy people. And I LOVE watching them all doing their dance before the afternoon/evening activities/shows. There are fun games to join in each day including le... Read more
from Brantford, Canada
Submitted on 13-06-2016
we arrived at the hotel on May 5 2016.got a nice welcome at the lobby.We went for lunch well they put our luggage in our rooms.There was 2 families we got ajoining rooms on the first level of the hotel. The resort isn't large so everything is easy to get too.This resort is very nice our rooms where clean and the maids kept our rooms looking good all the time we where there. There food at the lobby restarant is great lots of selection. The el cartes where good too.. There service there is real... Read more
from Ontario
Submitted on 15-06-2016
Stayed for the first week of June and had a great time. Very clean, beach is amazing, staff is very friendly...really can't find anything bad. Had my doubts when we bought the vacation because it was so cheap, but it turned out to be great !
from Montreal, Canada
Submitted on 17-06-2016
Just got back and again, amazing! The staff is really family and so happy to see all of them, They work hard and have the biggest hearts! Hope management keeps them all and keeps them happy, they are indeed the biggest asset this hotel hasI I really hope to see all the entertainment staff there again, they are really the best; Carlos, Delphi, Alex, Shorty and all are the sweetest and all good looking to boot! Elvin is the most kind and generous of bartenders, had a few hangovers that prove that!... Read more
from Penicuik, Scotland, United Kingdom
Submitted on 28-06-2016
Have just returned from another 3 weeks at the gran ventana we love this place the staff at this hotel make our holiday they are always so friendly and bend over backwards to make your time here brilliant always sad to leave roll on next year
from
Submitted on 28-06-2016
Awesome time with family, great food and beaches. Except for mother nature shedding some rain it was a great time had by all.....beaches are clean and waters calm making it great for kids and adults alike.
from
Submitted on 28-06-2016
This was my first time at Gran Ventana. I have been to other resorts in Puerto Plata but this one by far is the best. The staff really makes you feel special and goes above and beyond to make sure you are enjoying your stay. Food is delicious, rooms are clean and the animation team is AMAZING! They work so hard all day and night. Chakalaka es el mejor and the rest of the team. Besos!
from Lille, France
Submitted on 29-06-2016
Amazing staff made this holiday, especially Shorty!!! She was the highlight of the 2 weeks for us. Clean rooms, good food, nice drinks. Staff never let your glass run empty. Free WiFi was unusably slow so ended up having to pay for faster WiFi. Would definitely recommend!
from
Submitted on 01-07-2016
Would you recommend booking before you go or waiting tile we get there? As on Thomson website it is £57 per person?! We have booked the horse riding, waterfall and zip lining trip already as that's only once a week.
from Winchester, United Kingdom
Submitted on 04-07-2016
Just returned after a 2 week stay. CHECK-IN. Not a great start. It was a Saturday afternoon and the lobby reception area was heaving. We were quickly ushered into the theatre area before someone coming to greet us after about 5 minutes.We waited for about 20 minutes before getting a welcome drink which was a shame. We were told they were very busy. We got our room key, when we got to the room it was a twin (2 small double beds) and very dated and tired looking, with very poor lighting in the ba... Read more
from Halifax, Canada
Submitted on 04-07-2016
As someone who does alot of research on the hotel reviews before I go, I had to post a review of my own. Where can I start? A incredible trip and would go back anyday. I will start by saying we are a mid twenties canadian couple looking for a little r and r from work. This was a good price and had decent reviews so we decided to take our first trip to the carribean! We were a bit shocked coming out of the airport to a wall of heat and people trying to grab at my bags right through customs- also ... Read more
from
Submitted on 04-07-2016
The staff go above and beyond The improvements made are all good I cannot thank the staff enough From the management to the cleaners We will be back A big thanks to you all for making A good holiday great We have been to the ventana many times Going back is like going home to family
from
Submitted on 05-07-2016
Just returned from 2 weeks here and it was amazing. We went with another couple and had such a good time. The food was good the staff were lovely and friendly and couldn't do enough for you. The place was spotless there was always someone cleaning and keeping up with things. We went out into the town a couple of times and was well looked after. We also did a few excursions and they were brill. Would defo recommend. Didn't want to come home.
from Northeast PA
Submitted on 05-07-2016
Stayed for two weeks, end of June, and it was one of the nicest places we've been to. Rooms are older but clean, AC worked well, towels were not a problem, stayed in room 1230. Upgrade was not needed. Food was great, buffet has something for everyone. Specialty restaurants OK, not consistent with quality or service, but we never went hungry. Wine, red and white, are typical for tropical areas, add ice and it's fine. bartenders are good, friendly, and prompt. Weekends are busy with locals bu... Read more
from Milton Keynes, United Kingdom
Submitted on 05-07-2016
My husband and I were there from 11th June for 2 weeks. We upgraded to a Premium room but there was nothing Premium about the room. There was nothing wrong with the room just no wow. The beach is lovely as you would expect and we enjoyed the waiter service on the beach and having our own exclusive area of the beach. There are a lot of traders on the beach trying to sell you massages, pedicures, jewellery etc. Mostly tat. It gets irritating after a while but I understand that they are trying to m... Read more
from Manchester, UK
Submitted on 06-07-2016
Arrived on Sunday afternoon via a well-priced Thomson package holiday. Transfer time is about 25 minutes, which is ideal after a long flight. Check in was chaotic with too few people working reception. Porter took us to our third floor room fortunately as there are no lifts. Room large, spacious, very clean, high ceiling with large bathroom with shower over bath. Pleasant balcony, effective air con and 2 double beds. It was just what we wanted - not cosy or luxurious but was just what we were af... Read more
from Mississauga, Canada
Submitted on 06-07-2016
We spent a week with an all inclusive package in this hotel and it was very good! The first impression (for the adults) was that the building looked a little tired. But as the day went on and we started to enjoy the place, the service, and the food our opinion started to improve. The food is good and fresh and there is a lot of variety. And you can dine in three "al la carte" restaurants that are quite nice. You will have to buy your own wine because what they call wine there is not reall... Read more
from Barrie, Canada
Submitted on 07-07-2016
We didn't know what to expect as this was our first time to the Domincan Anyway when we arrived just after midday we had to leave our luggage in a safe area with the bellboys till the rooms were ready around 3pm They gave us our wrist bands when we arrived so this allowed us to have food, drinks etc until the room was ready. I checked again aroun 2 and our rooms were ready, I did take the safe lock for a week as I didn't know if I needed it or not, anyway for the $16 it gave me piece of mind. A... Read more
from New York City, New York
Submitted on 07-07-2016
im staying at this resort from july 6 to the 16... im in love with the attentions that they have.. my kids are in love with it too.. the cleaning lady when i meet her was very nice and lovely.. my check in was fast and pleasant.. the resort is small but the familiar staff makes it look bigger.. ­???­??╗­???­??╗­???­??╗ the food at the buffet is very nice love it.. im planing to make the reservations for the ala carte restaurants.. let see how my 10 days here goes..­???­??╗­???­??╗­???­??╗
from Montreal, Quebec
Submitted on 10-07-2016
Overall, this is a great resort. The resort itself is so clean that you could almost eat off the pavement. The rooms were beautifully renovated and the cleaning staff did an amazing job. The premium package was well worth the money. Amable and Aquillino were amazing waiters on our private beach, bringing us our water and coffee before we even asked. The food was beyond delicious. The fish at the Ocean Side bar was out of this world! The buffet was also very, very good. The selection was ... Read more
from Derby, United Kingdom
Submitted on 12-07-2016
Spent a week in this amazing resort . Faultless. Food is amazing service is second to non the staff are full of smiles and cheer made us feel very special . Rooms are roomy bed is clean and like sleeping an marshmallows . Views are amazing We did two excursions one to paradise island which is a must I do agree the entertainment I the evening is non existent but we were quite grateful of the peace.
from Polishpat
Submitted on 12-07-2016
First things First......I travel A LOT and have stayed at many different all inclusive resorts in all parts of the world, so I didnt let some of the negative reviews that people wrote deter me away, because at the end of the day each person has completely different expectations wherever they go, and some are a lot more picky then others, so I am basing my review in comparison to other places I have stayed, and I will be very fair and honest with my review. SO WITH THAT SAID, I want to start off... Read more
from
Submitted on 13-07-2016
What a fantastic hotel the staff food and facilities are excellent cannot fault anything here you're looked after like one of the family it's also excellent value for the money will definatlety be returning next year 5* plus in this hotel nothing is too much trouble all the staff are really nice and go provide a service up and above anything else I've experienced
from Swindon
Submitted on 14-07-2016
we arrived 4pm Saturday afternoon only to find our room wasn't ready not a good start,That said it is a very nice hotel comfortable room two double beds and very good aircon.breakfast, lunch and dinner all can be taken in the main restraunt buffet which is good quality, lunch and dinner can be taken in the beach grill (dinner only once a week you need to book) a Italian is at its sister you can eat here once a week again you need to book. The pool area is good no problem with sunbeds and a sw... Read more
from Bury St. Edmunds, United Kingdom
Submitted on 15-07-2016
Just the two of us travelling and we had a fantastic time at the Gran Ventana. First trip to the Dominican Republic and thought it was a lovely place. The people are so friendly especially in the hotel. Food was good in the restaurant, plenty of choice and all cooked well. We tried the Ocean grill and thought the food in there was great. The beach was lovely too, just be careful with the sellers on the beach, make sure you barter with them if you want anything as they sell all the same things ... Read more
from Springfield, Missouri
Submitted on 15-07-2016
Room wasn't ready until after 4pm due to reception saying that it was still being clean. When I did get the room keys, there was underwear still hanging in the bathroom from a previous guest and it didn't look like it was cleaned prior to getting the room
from
Submitted on 18-07-2016
It was a really good two days stay with my family we really enjoy it was quiet and perfect the staff are awesome and the food great the beach are excellent the room are clean the ac always working this is a hotel to relax and stay calm i love the breakfast my family enjoy it thank you
from Woking, United Kingdom
Submitted on 18-07-2016
We arrived on the Saturday obviously tired from the flight to find that our room wasn't yet ready....not a big problem as we had the bands on and were able to get a drink. Our room was in the Catalina building, which was on 2nd floor. Room was lovely except the only mirror was in the bathroom (apparently not all the blocks have mirrors in the main room). After 3 days of enquiring re mirror we were told we could change rooms but by this time we were unpacked and settled. The only other thing ... Read more
from Fredericton, Canada
Submitted on 23-07-2016
Top notch service, all the staff went above and beyond to help you, food was great always a good variety of choices, would stay there again for sure and highly recommend to anyone, you can always find something to do and there is a quiet pool area for the times that you just want to relax and unwind. It was our anniversary and the resort had put a banner on our door and a heart on our bed with flower petals.
from
Submitted on 23-07-2016
I went here with my son for a couple of nights as we wanted to visit the 27 waterfalls and wanted to try an all inclusive. The room was adequate, and each day was filled with a couple of drinks and water. The pool was fine but so crowded it was difficult to find a chair most times. The beach was very nice in the morning but was quite windy in the afternoon. The food was not great. Of all the meals, breakfast was best. You can count on the fresh fruit and cooked to order omelette. The juice was ... Read more
from
Submitted on 24-07-2016
We stayed at the gran ventana for two weeks from the 12th june with our two sons aged 14 and 12. On our arrival we were given a welcome drink and a lovely refreshing towel to wipe away the grim from our travels , our check in was dealt with quickly and they confirmed that we had the adjoining rooms that we had requested. When we got to our rooms we were greeted by two lovely big rooms one with two double beds and one with a queen size (my boys were very happy to say the least) the rooms were ... Read more
from Stafford, United Kingdom
Submitted on 24-07-2016
first time ever doing long haul holidays and we couldn't have picked a better place. upgraded to premier package so used the vintage club a lot, also got free WiFi . Our room was on the ground floor by the beach kept cool by the trees. The staff are all brilliant so helpful and friendly nothing was to much trouble. Yes the beach traders can be a pain but once said no they left you alone. The food is really good with a wide variety for everyone's taste but some will still complain. Whilst there ... Read more
from Fredericton, Canada
Submitted on 26-07-2016
I cannot say enough good things about this resort. My husband and I spent one week here on an Air Canada Vacation package. Room was very clean and comfortable; food was fabulous and the staff extremely helpful. We will definitely be returning to this one.
from Toronto, Canada
Submitted on 26-07-2016
This is not a 4 star resort, the towels and toilet are not too clean, drainage at bath tub was poor. Food are ok but not great and by the end of the week, you are bored with the same food menu at the buffet for 7 days. Al La Carte dining you are only allow to book 3 times during one week, food quality are average only. Most of meal time, you are stuck at the buffet with no air conditioning. However, staffs are very friendly anywhere at the resort, they are worth for your tips.
from Washington DC, District of Columbia
Submitted on 26-07-2016
We stayed here for 5 days and I wish it was longer! We had an amazing time here. The staffs were very friendly and the resort was clean. However, the place was renovated not too long ago, the rooms were still outdated. We upgraded our package and still find the room to be old looking. I feel that we mostly paid for the service which was great. I enjoyed the "private" beach bed. I said "private" because of all the vendors that were trying to sell things to us. yes! many reviewers have mentioned t... Read more
from Lancaster, United Kingdom
Submitted on 28-07-2016
We stayed here for two weeks from 26th June, arriving mid afternoon. Check in was a breeze having booked the Royal package we were taken to the vintage club and given a private check in away from the mad rush of everyone else checking in. We then met our concierge who asked us which 5 drinks (alcoholic) in our room for the first week. We were then given a drink and a short introduction to the resort before being shown where our room would be. We stayed in room 1344, we had plenty of room, a hug... Read more
from
Submitted on 28-07-2016
Hotel is a 3-4 star hotel. Great for a family trip. Its not a 5 star because it lacks the luxuries of some of the other hotels. But, for the price its a great deal and the food was good. Its in Playa dorada which is one of the nicer beaches and has multiple pools. However, It did not have a casino, the area for the kids to play by the pool needs to get cleaned and updated. Same goes for the playground area by the beach, one of the pieces of wood is loose near the steering wheel and my son almost... Read more
from Amherst, Canada
Submitted on 29-07-2016
Hi, cannot rave enough about the VH, on our last trip my husband had difficulties walking and in just a few days we were moved to a location close to all amenities without any hassle and within another day moved my brother in law in next door so that we could all be together, we were offered a wheel chair and when that proved difficult were able to be assisted by golf cart to the Beta Building so that we could enjoy the fidelity party and the Italian restaurant, all staff took great care to help... Read more
from Skelmersdale, United Kingdom
Submitted on 29-07-2016
You can not fault this hotel only for one thing the black band upgrades do not agree with this but over all a friendly welcoming hotel all of the staff are fantastic. The shops are just up the road, and the medical centre is there also a pub and nightclub. You walk through the hotel straight on to a golden beach with lots of sunbeds and shade.
from UK
Submitted on 29-07-2016
Some holidays are just great, great fun, great time, great people. But at VHGV everything was amazing!!!! From the cold towel and welcome cocktail, to our maid helping us locate our room and helping us in, to our goodbyes to the friends we made, was just amazing. The hotel is in a great location, nice beach front and cleaned every day in all public areas and the beach too. Maid service was great and mini bar topped up daily. The restaurants were exceptional, the main buffet serving a good sel... Read more
from Omemee, Canada
Submitted on 30-07-2016
My husband and I travel to the Grand Ventana each year, our previous visit in March was far by the best of the previous 6 visit. I cannot thank the staff enough for all that they do for us. I celebrated my 50th Birthday there and the staff couldn't have made my day better. From the balloons to the Birthday cake at dinner- it was a great day! I would like to personally thank Sension for the great service he provides each year upon our arrival. I always arrive to my room with a nice surprise e... Read more
from
Submitted on 31-07-2016
We're do I start ....... The Gran Ventana Hotel is our home from home,been going there for the past 11 years staying 2 or 3 weeks twice or three times in the year The staff know us well and by name amazing as I can't always remember all their names but faces yes The food is outstanding never found any fault with it in either buffet or a la carte restaurants Rooms are cleaned daily and and the fridge is stocked up daily as well in your room Every one is so friendly from the Bell boys who you f... Read more
from
Submitted on 31-07-2016
I stayed here for my birthday this month and I had an awesome time. My friends and I purchased the royal package and it was well worth it. Karen was effective and efficient in handling any of our concerns. The staff was polite and friendly and treated us like family. I can't express how special they made me feel and how pleased I was with my stay. Everything was not perfect, but they're level of professional outweighed any issue that arose. I would recommend this hotel.
from Drummondville, Canada
Submitted on 03-08-2016
First time at the VH, I must say I was pleasantly surprised. Not a big site which is very good. Everything within walking distance. Well kept grounds, rooms and hallways are clean. Staff members are all very courteous..and smiling all the time. Restaurants a la carte were very good, especially the Italian (we went twice). Buffet had everything you can ask for and was excellent. Very family oriented hotel. Many of the staff also speak French very well. We had a very good service with Elv... Read more
from Sheffield, United Kingdom
Submitted on 08-08-2016
Last visited Dominican Republic 20 years ago. Travelled with my 22 year old nephew and this was a perfect resort. I did add the premium package which was completely worth every penny. Lovely to be able to have the Vintage Club forchilled out relaxation. I had written via email 4 days before arrival to make sure we were allocated a 2 x double bedded room this didn't happen but they did put up a separate room and them changed our room the following day and the room was lovely with a beach vi... Read more
from Toronto, Canada
Submitted on 09-08-2016
I have been to Dominican a number of times and this hotel has always been a 4+ hotel. It's on the beach, good food, safe and very clean. It's also very close to the Playa Dorada Mall. We had a late flight and once we checked out we were still able to use the facilities and they gave us a courtesy room to freshen up before our flight.
from New York
Submitted on 09-08-2016
Nice hotel! Entertainment is poor. We stayed In May 2016 for three nights. Hotel needs to modernized. The pool and beach were excellent the service at the beach was great. Nice and friendly staff. There is no activities for kids.
from Halifax, Canada
Submitted on 10-08-2016
Plan to return in this coming April 2017 to celebrate my birthday with family. Can't say enough about the resort, the staff, the food, it was all top notch. Highly recommended. The beach was perfect and you can walk for miles in either direction. We walked to the "Orange Market" one morning and had an ice cold Corona, then shopped around in the market. Also enjoyed the Sports Bar, just off the resort, watched Montreal play on the big screen, had a blast and met some very nice people. Can't... Read more
from New York City, New York
Submitted on 10-08-2016
First of all, the absolute BEST part of our trip was our server on the beach, Amable. He was the nicest, most pleasant man. He learned our names on the first day and always made sure we had drinks and food. Make sure you bring cash to tip him! A little goes a long way! We upgraded to a special package, which i highly recommend. Access to the private upstairs bar and the private beach beds were our favorite part and where we spent most of our time. Ocean is a little rocky so beware! Buffet food w... Read more
from Laval, Canada
Submitted on 11-08-2016
So there is what I liked about Vh Gran Ventana; -The shows at the theater where great . -The food was great to discover, the staff was really polite (The service was so good!). - The pool had a great volleyball net (not the same for the balls). - The entertainment team was the best at having fun. -thank you Mr.Ramon for the Spanish lessons it did help me in some cases . When people did not know that for me it is " Hablo un poco de espa├▒ol " Well at first I did not want come, but I arrived at... Read more
from Quebec City, Canada
Submitted on 12-08-2016
Had a fantastic week at the Gran Ventana. The dinning room is fantastic you can order your meal and get it cook in front of you. I'm not a big fan of buffet but this way it is just fine. The room are quite a bit old but very well maintained, you have everything you need. The clim is just perfect. The lobby is spacious and very calm, i slept there in the afternoon. The people in the resort are very friendly, and natural. I love Dominicans if you speek a little bit Spanish you will have great opp... Read more
from Toronto, Canada
Submitted on 13-08-2016
Great potential ! Could be a 4.5 with some changes. The small things that would make it a 4.5 are missing. Travelled with Air Transat and disappointed in the Transat star rating. Would love to know when they last visited this property. Very little staff assigned to the bars. Most drinks served in plastic glasses. Bar staff appeared very unhappy. Terrible WI FI unless you upgrade. Room: Great ,clean, modern ,comfortable. Missing vanity mirror in the bathroom ,alarm clock, coffee maker. Drink... Read more
from Kelso, Washington
Submitted on 15-08-2016
I recently stayed at Gran Ventana and while not the worst experience I have had it was far from the best and not anywhere near the value you get at other resorts such as Iberostar or LVHC in the area. It was small and crowded, the decor is very outdated and the food was very subpar. I say this as someone who is familiar with both American and Domincan cooking and they do neither one well. The food lacks seasoning and almost all of it is overcooked to the point of being either dry or mushy. Also ... Read more
from Queens, New York
Submitted on 15-08-2016
The resort looks neat and clean.the room I was in had a balcony with view to the swimming pool very comfortable king size bed clean bathroom I had a fridge with drinks big closet with a safe the room had a big desk also flat screen tv .the staff is very nice and polite,food was delicious big variety of food dishes.the pool area is beautiful with a bar inside the pool the entertainment area is big and comfortable they have nice shows and invites the guests to participate in the shows I had a blas... Read more
from
Submitted on 16-08-2016
We have just returned from two weeks at the Gran Ventana and can honestly say it was the nicest part of the Caribbean we have been to,and we have been all over it. We took the Royal package and it was fabulous! For check In we were whisked to the vintage club given a drink and given a low down on the resort in general and what we were entitled to. We were given room 1355 which was more then adequate it had 2 small double beds one for my husband and I and the other for our 13 year old daughter. T... Read more
from United Kingdom
Submitted on 16-08-2016
Having recently returned from my stay at the Gran Ventana beach resort I can honestly say that I was glad to be home. From the very first day of arrival when we were put in a room that was not the room we had paid for to the rudeness of the bar staff at the reception bar. We arrived on time following a great flight, checked in quickly and efficiently and proceeded to our room, we were given a room containing two very small double beds which could not really sleep two adults in. Having complained... Read more
from Leeds, United Kingdom
Submitted on 04-09-2016
My family and I returned to the gran ventana for 2 weeks this summer for the second year running and I thought it could't be better then last year but I was wrong. On arrival we got greeted by all of the staff (who are all very friendly!!) and then as we walked out towards the main pool to go to our rooms we got Shorty (one of the entertainers) running up to us to give us all a hug. Then it was like we had never been away!! That evening when we went to eat in the buffet (which has a great variet... Read more
from London, United Kingdom
Submitted on 04-09-2016
Highlights: The steak in the ├? la carte restaurants is amazing. The upgrade to the premium package was definitely worth while. We used the vintage club on a daily basis as the selection of drinks was as good as many cocktail bars in London. If you had a favourite not in the menu, the bar staff would have a pretty good stab at making it for you. Waiter service on the beach is an added plus on the lazier afternoons. Our room was cleaned almost too often. Staff are incredibly friendly. Downsi... Read more
from
Submitted on 04-09-2016
Very relaxing. Beautiful resort. Great staff. Fun entertainment. Good food. Right on the beach. The pool is large. Rooms are clean and spacious. Great place to visit and well worth the money. The place looks like what you see in the photos. Great service from the staff overall.
from leeds
Submitted on 07-09-2016
Just returned from a fab two weeks at Gran Ventana ­???. We upgraded to the royal package and it was fantastic. The service and attention we received for the full two weeks was faultless. I cannot thank the staff enough they are so friendly and welcoming and cannot do enough for you. I had originally booked through low cost holidays who went bust ( so the booking was not paid as we had thought). The staff were fantastic replying to emails and re booking us in and also reassuring me that when ... Read more
from Pontefract, United Kingdom
Submitted on 09-09-2016
Just back from a 14 night stay at the ventana which for the most part we enjoyed The majority of the staff were friendly and helpful The restaurants Al a carte that we used where very good we used the Grill and the Italian could not use the third one because of the steps up to it The buffet unless you are a hand slapper or fist pumper you can get over looked had a word with the manager before our service improved the buffet food is a decent standard The staff in the bars work very hard and alth... Read more
from Greater London, United Kingdom
Submitted on 11-09-2016
Returned today from VH Gran Vantana. Have been to other hotels in the area but this was the best by far. Food was excellent you always get a bit of a runny tummy abroad BUT NOT HERE. This resort is so clean. The staff can not do enough for you. Had a great holiday will be booking again next year. Thank you ALL for a fab holiday. The special restaurants were great. I loved the whole experience. Wendy Bridges
from New York City, New York
Submitted on 11-09-2016
Excellent Pool and very nice beach. Water was nice and clear and did some snorkeling. I saw some people complain that the pool was dirty. I saw them cleaning it everyday but debris fall during the day from the hut over the pool bar. No biggie here. Food: Buffet- very good not a very large spread but you get a good selection as it isn't small either. Octopus Restaurant- food here was not good at all. Party of 11 and we practically ordered everything on the menu. No one like anything and ... Read more
from
Submitted on 12-09-2016
The check in process wasn't to bad considering the big volume of persons checking in that the same time. The hotel was nicely laid out. The pool area was always busy but fun. The food was on point. Staff was very helpful taking into consideration, the language barrier.
from Chesterfield, United Kingdom
Submitted on 12-09-2016
Everything was brilliant can't fault the place at all. When we checked in as my other half had been before our room had a large fruit basket, and a lovely bottle of the local rum. The entertainment team were brilliant and always tried to get people involved with all the fun and games that went on through out the day. The entertainment team was also keen on to learn your name and would always welcome you when they saw you. Alex was amazing and one of my favourites out of them he would always ma... Read more
from Eastleigh, United Kingdom
Submitted on 13-09-2016
family of 4 with teenagers ages 17 & 15. Good size rooms with very comfortable beds! Hotel very clean, staff all very friendly and keen to please. Buffet restaurant good ambience and good variety of food to suit all tastes, no queues and plenty to go round. A La Carte restaurants very nice food and locations, but the service was a little too speedy as in and out in under 1 hour for 3 courses... Pool lovely but gets very warm in the afternoon so the sea a little cooler.. Beach lovely and sandy wi... Read more
from Cornwall, Canada
Submitted on 14-09-2016
Ive been to this hotel three times this year, it was home away from home, the people left a big impact on us so we keep returning. A few people have left since then sadly. Our last stay was in August and now there are new owners. Was not impressed. The owner and his wife would sit and smoke and talk most of the day, his two daughters were watched by the entertainment staff, which is not their job to babysit. My little 8 year old sister and a few other kids were all at the kids show one night and... Read more
from Leeds, United Kingdom
Submitted on 15-09-2016
From the moment we arrived and the bell boy took our cases and we received cold towels and iced orange drinks we were treated like royalty. Would recommend the Royal package with air conditioned bar and the best red wine I have ever been served on an all-inclusive package. The private beach and bar service was exceptional. The most friendly and obliging staff I have ever experienced. The room was a little dated and the patio door and main door took some closing but the bed was as goo... Read more
from
Submitted on 15-09-2016
My husband and I had a fantastic time at this resort. It was such an excellent value. Because it was our honeymoon, they upgraded our room to a junior suite, but the first room they gave was beautiful as well. The food was good. I was worried that they would not have options as we are both vegetarian, but there was plenty for us to eat. The one suggestion I would give to other travelers is to book excursions in the plaza right outside of the hotel in the resort complex. We found the prices to be... Read more
from Ottawa, Canada
Submitted on 16-09-2016
Overall my wife and I enjoyed our stay which enabled us to have a good time and meet very nice people. The pros: - Food (nice & rich menu) - Service (Reception, room, bar) - Amenities (Beach, bars) - Staff (friendly) Especially Ramon & Nathaly went out of their way to make us feel very comfortable. The cons: - No iron in rooms - Safe (should be free for a 4* hotel) - Free WiFi (login is very difficult)
from UK
Submitted on 17-09-2016
Stayed for two weeks, beach vendors can be a bit of a pain but a no thanks is adequate. Drinks service at lunch at evening meal times could be a bit hit and miss, but then again the staff are extremely busy. Also had a few issues with dirty plates and plates that are too hot to handle, not ideal for salad. Good selection of food and could always find something to suit. All staff encountered were very friendly.
from Conover
Submitted on 18-09-2016
OMG what a fabulous place to vacation. The staff was so nice and available always. Angelo and the rest of the staff at the front desk were very informative and patient with answering our questions since it was our first time traveling to DR. The resort was very clean and the view was pleasant. The beach was beautiful and the pool warm. The buffet restaurant often offered a variety of delicious food, fruit and desserts. The restaurant manager and wait staff were so friendly, they NEVER kept yo... Read more
from London, United Kingdom
Submitted on 18-09-2016
Went to v h gran in August for two weeks with family, great flight on the Dreamliner and 20 mins to hotel paon arrival you do have to queue but was dealt with very quickly, I had sent a email asking for adjoining rooms for my girls and this had been dealt with very well lovely rooms, we also arrived on my daughters 19 birthday and they had a arranged a evening meal that night at one of the Al carte resturants with a birthday cake with out me even asking EXCELLENT SERVIE. The hotel is small but v... Read more
from
Submitted on 18-09-2016
I'm a 26 year old soldier my wife is the same age and my daughter was 4 at the time. The hotel is unbelievable, everything was above standard, so clean from the lobby to the pool to the rooms. The resort isn't huge so you really get a personal service, the staff and entertainers go above and beyond to make you feel welcome, they learnt our names on the first day. You don't get hassled for tips in the hotel or at the beach. The entertainment was fabulous and the drinks wonderful. Location from th... Read more
from Skelmersdale, United Kingdom
Submitted on 21-09-2016
This hotel was great and tgey have spend a lot of money changing things some for the better and some not that are not that good. There standards have dropped, like rooms not being cleaned, bathroom towels with big holes in, having to pay for the Royal Band at $40 aday each person. They are making it like firsr and second class, which you do not expect from a Hotel.
from Portsmouth, United Kingdom
Submitted on 21-09-2016
I havent been to this hotel for 7 years and im coming back next year but i just want to know if there is a ironing broad,and hair dryer in the rooms,i know they did have them when i was last year,I know when i was last year the experience was fanastic,the staff couldnt do anoth for you,the entertainment team was fanastic too,and all the staff was so so friendly
from
Submitted on 21-09-2016
Nice resort. Medium-sized unlike the huge resorts of Punta Cana where you do lots of walking. A/C in room was great. Buffet food was adequate, but better quality and variety can be found at other resorts. Reservation restaurants on the resort (there are 3 of them) are very nice and do their best at presenting a gourmet style experience. Peddlers on the beach are all over the place but once you tell each of them (they're about 5-10) "no thank you" they leave you alone. Beautiful beach with stra... Read more
from Cornwall, Canada
Submitted on 21-09-2016
On my last review I had forgotten to mention a few people and needed to update a few things so here I go again. Ive been to this hotel three times now, my last stay was in August. The thing I love the most about this resort is the people and location. The people really leave an impact on you, thats probably the number one reason I go back so much besides the fact that Dominican its self is beautiful. The food choices are wonderful, they cater to all different types from pizza, pasta, desserts, h... Read more
from
Submitted on 23-09-2016
I'm seriously rattled after returning from a trip to this resort. I went with a group of ten young-ish people (5 men, 5 women, ages 23-34), and at first we were really happy with the accommodations. The food was definitely the best food I've ever had at an all inclusive resort. The rooms were cute and the air conditioning was pretty amazing. The beach is gorgeous and there is a great snack bar near the water that served really great wings and pizza. The resort was fairly empty, which didn't bot... Read more
from
Submitted on 25-09-2016
My husband and I went to celebrate our honeymoon (1year later) and my husbands birthday! Not sure if they upgraded us free of charge (thank you) but they made personal touches right from the word go. The staff are so friendly and nothing is too much trouble! The heart and soul of the hotel though is the entertainment team! They are all so much fun...I would ask that everyone gets involved in something that they offer. Shorty, Carlos, deifi and randol are the best parts of the team always greetin... Read more
from London, United Kingdom
Submitted on 25-09-2016
My husband and I just got back from gran ventanna, had a love!y 2 weeks holiday the rooms are very comfortable and clean, have air conditioning which was a god send as the heat was intense. The beach is nice we spent most of our days there.you get sellers trying to earn a living but they don't hassle you. the staff are really nice Agustin the restaurant manager was great , he was always bantering with my husband over football. Also Benito and ibie the bar man were great also and kept us in drin... Read more
from Newmains, Scotland, United Kingdom
Submitted on 26-09-2016
This was our 2nd visit to the Gran Ventana after being there 8 years ago. We loved it last time and were a bit worried in case it wasn't as good this time, we didn't need to worry, we had a fantastic holiday. The staff may have changed but they are still the friendliest people I have ever met. A special mention for Denny in the resturant Raymond and Randol the entertainment staff. The food is great something for everyone even the fussiest eaters. The a la carte restaurants are also really good ... Read more
from Cardigan, Canada
Submitted on 27-09-2016
We have been to this property 5 times in the last 3 years! If you are looking for fabulous food great staff and comfortable rooms this is the place to stay. It is a smaller resort with not much walking. We normally travel twice a year for a 2 week stay. We have been to Punta Cana, Jamaica and Cuba extensively but the Gran Ventana is our favorite.
from Niagara Falls, Canada
Submitted on 27-09-2016
My friends and I went beginning of September. The food was really good, lots of variety, the entertainment was great! The staff there really made you feel special and took the time to get to know all the guests!. Alex, shorty and Carlos really made our stay special. they were very welcoming! we are looking to come back
from Charleston, South Carolina
Submitted on 28-09-2016
The hotel was very nice, the food is very good too and the staff is very friendly and helpful. The entertainers are great, funny and they have different games every day. It is definitely recommend this place and will for sure return.
from
Submitted on 28-09-2016
Beautiful newer facility, weather was great. But my husband and I felt like we were constantly an annoyance to whichever staff we interacted with. We had to change rooms twice for reasons outside of our control, and both times were treated less than kindly as we hurried to pack up our stuff and move. Not enough restaurants, found it annoying to always keep track of when the one buffet opened and closed. Won't return
from Stockholm, Sweden
Submitted on 29-09-2016
I have been to this hotel a few times, and it never disappoints me. Well.. The showers in the room should be better by now. There is not enough water coming out from the shower and it altso seems like there was a leak from the water tap. But that didn't prevent me from taking a shower. They take really good care of the guests at the hotel, and the staff are Always so genuine and happy. Its Amazing to see, and knowing that they work for at least 9 hours and keep smiling towards the guests despi... Read more
from
Submitted on 29-09-2016
For only a few dollars more, was able to upgrade to "Royal" package, which was worth every penny. Traveled in September during off-season, which is what made the package ridiculously affordable. Room was clean and had nice amenities. Staff was exceptionally attentive and friendly. Food was average, though there were enough options to always find something good to eat. Lots of nice beach amenities, including clean, well serviced bathrooms. Was one of only a handful of Americans at the resort, so ... Read more
from Toronto, Canada
Submitted on 01-10-2016
Beach is sandy, water shallow and warm. Lots of loungers but many local vendors. Staff: So many, all very friendly, would do anything for us. Best service I can remember. Drinks: all local and weak, noticed some bars only rinsed the glasses instead of washing them. Food: Buffet and 3 specialty restaurants were good. Service excellent, Wine dreadful. Guests: Place was only about 20% full. On the weekend they opened the hotel up for locals at $100US a day so for 2 days the place was packed with Do... Read more
from
Submitted on 04-10-2016
I went with my mom and sister and family friend for a girls trip! It was a blast, we enjoyed the food and drinks.. They were very accommodating. The staff was very friendly and the entertainment was great! The beach was beautiful, if I have anything bad to say it's the amount of vendors on the beach! Seriously the second you walk on the beach you are swarmed with them trying to sell you things, it can be very irritating. I do understand that it's how they make their living I just think that when... Read more
from stephaniekirsten
Submitted on 08-10-2016
Just got round to writing this but have to say what a great holiday this was, the staff was n the lobby bar, Lewis, Louis and yohelisa always looked after me and made the best lime amarbla ( sorry think the spelling is wrong) on the beach was great always topping my water up, I had upgraded to the Royal package and the vintage club and Antonio was great. As part of the upgrade I ate in the alacarte and the octopus was my favourite (the only downside was that because it was quiet only one restaur... Read more
from London, United Kingdom
Submitted on 08-10-2016
This is a fantastic hotel and a lot to mention in a review so will try to summarise! Check in This was a little crazy as we arrived on Saturday afternoon on a public holiday weekend and the reception was pandemonium. I was ready to turn back and leave! But our Thomson rep looked after us and so did the check in lady. As we had booked premium we were whisked up to the vintage club and checked in there. Room We were escorted to our room which was a superior room in the catalina building with a ... Read more
from Kirkcaldy, United Kingdom
Submitted on 11-10-2016
We love the Dominican and love the people but most of all love the beach . I reccomend the catamaran trip brilliant day if you love snorkelling and rum. Go to the sea world and swim or encounter the Dolphins it's a fantastic day . The mangrove excursion is excellent you finish up out in the sea beautiful .gran Vantana has lovely staff lovely rooms and I would highly reccomend the Royal package as you have a waiter on the beach free room service free wifi which was great for our teenage girls we ... Read more
from Smiths Falls Ontario
Submitted on 11-10-2016
We just got back from 11days at this wonderful resort. Although, there is a change in the managerial position the resort is still run as it was before. The staff in the restaurants and the bars are exceptional. The rooms are very clean and comfortable with the best beds we have ever had in any of our travels. Accidentally I left two diamond rings on my night table one morning, when I returned later in the day the rings were there, the room had been made up and the fridge had been refilled. Th... Read more
from Toronto, Canada
Submitted on 14-10-2016
been to many resorts in the Carribean and this one was the least favorite due to there not being anything to do at night. I like entertainment - i.e. beach parties or dancing. Food was so-so, quiet resort overall for someone like me who is average age and wants fun evenings.
from Brooklyn, New York
Submitted on 18-10-2016
This is our second visit, we were welcomed with a fruit cocktail. Front counter employees and employees in general very professional and pleasant, some remembered us from our first visit. Excellent food and the Captains of the restaurants treated us like royalty. We were a group of 12 celebrating my father's 80's birthday, the Captain approached me and ask me who's birthday it was, I don't know how he found out, I told him it was my dad, he said he'll have a cake ready for lunch, and that for di... Read more
from
Submitted on 19-10-2016
Okay, let me start by saying that I booked 6 days and 5 nights at this resort through Groupon for a great price. After booking I started researching reviews and was horrified by some stories and was even considering cancelling the trip and rebooking elsewhere. I literally read so many reviews and decided that the ratio of good to bad was significant and decided to come anyways. Plus the pictures looked beautiful. I went with my boyfriend for my birthday and we decided the get the Royal Package d... Read more
from Mississauga, Canada
Submitted on 19-10-2016
Actually traveled in March 2015, but it wouldn't allow me, however loved the Delfy Entertainment group. They kept the week very lively and fun throughout the whole time my family and I was there! Thank you very much for a very fun time! Hotel was amazing and people were extremely friendly. Can't wait to be back there again!
from Reading, United Kingdom
Submitted on 19-10-2016
Spent a fantastic two weeks here. Food was excellent, great variety and selection. No need to get up at crack of dawn to reserve a sun lounger, always managed to find one. Different on beach as there weren't as many huts but we would just walk down to beach swim, snorejel or go out on canoes and then go back to the pool area. Staff all very friendly and helpful. Entertainment staff worked very hard and the games they did got people mixing with each other. Would have been good to know that y... Read more
from Edinburgh, United Kingdom
Submitted on 19-10-2016
after reviewing and booking through Thomson's we were looking forward to our holibobs. We were greeted upon arrival with a cool clean cloth and refreshing drink and then shown to our room. The place looked amazing. From the very start we were impressed with the hotel and the staff. The room was clean and tidy and had enough room for my wheelchair to be out of the way whilst we were in the room. If anything, there was maybe a lack of storage for clothes but other than that we were very happy. ... Read more
from Beersheba, Israel
Submitted on 20-10-2016
Rooms are spacious and the location is great. 2 minutes walk to the beautiful beach. Staff pleasant and very helpful If you're planning to stay be sure to ask for a room that is far from the bar. The Karaoke singing is very loud and goes on until very late. (Although I asked for a quiet room I got one that on 3 of the 4 nights I spent there it was impossible to sleep. There are extra expenses: wi-fi costs 24$ for 4 days, to use the safe in the room costs 10$.
from Branson, Mo
Submitted on 22-10-2016
Just spent five days. The pros are: easy access to everything, nice beach, very friendly staff and quick access from airport. The cons are limited restaurant choices and activities. The ocean grill had the best food for dinner and the cafeteria was typical AI hotel food. Ok but not great. Don't plan on going to bed before 11:00 if you are close to the theatre......very loud! Ask for a room on the backside away from the pool if you turn in early.
from
Submitted on 23-10-2016
We just got back from our third trip to Gran Ventana and once again, we were not disappointed and cannot wait to return! We choose to go in October as it is the "down time" of the season and is very quiet (what we enjoy). It is about a 20 min drive from the airport in Puerto Plata and the drive is all on one main road. Playa Dorada is where the resort is located and is very safe and secure (not that I have ever felt unsafe in the DR!). As always, we were greeted by friendly staff who all spe... Read more
from Liverpool, United Kingdom
Submitted on 25-10-2016
Returned yesterday after a 2 week holiday at this beautiful hotel. What can I say apart from perfect. From start to finish our holiday was amazing. Beautiful hotel, beautiful people I could not fault this hotel on anything. Fantastic beach, lovely pool, food was really nice, always lots to choose from and the staff are wonderful. The hotel is spotless.
from
Submitted on 25-10-2016
This hotel looked even better in person than in the pictures. As soon as you arrived you're greeted with a refreshing drink. Everyone in the hotel was extremely accommodating; they make you feel welcome. I don't think I ever heard anyone say no to a request. They employees try their best to keep you entertained from the minute they see you walk out of your room. You can do whatever you'd like there and the beach is really close. Although everyone talks about there being vendors on the beach tryi... Read more
from Newport, United Kingdom
Submitted on 25-10-2016
Had another good relaxing holiday, bed very comfy. Good selection of alcoholic/ soft drinks in the mini bar. Staff very very pleasant will do anything to help. Room spacious as we had a junior suite. Plenty of room to be comfortable ..... food good , dinner wine a little iffy... . Over all a good time was had by all , throughly enjoyed.staff who stood out for us are, Amarbly, Alvin , Luis and Melvina ( hope I have the spelling correct of their. names.. Thank you all
from Keswick, Canada
Submitted on 26-10-2016
Travelled with my girlfriends and we loved this resort. We are a group of "what I call young older group" this resorts meets all age brackets. Food was very good and entertainment was well done. I have been to the DR many times and would revisit this resort without hesitation, it was 3 yrs ago but still remember a great time. The DR people are friendly and always have a smile for you. Rented a vehicle just outside resort and went on 1/2 day excursion to Various places just to see them again. rem... Read more
from Miami Beach, Florida
Submitted on 27-10-2016
The hotel is nice, the renovated room was nice but the bathrooms were not done. The area around the hotel is not very nice either. Lots of abandoned hotels. We booked the royal service and we felt it was not worth it! The vintage drinks can not be taken outside the bar! You can't order the drinks you are entitled in the vintage bar next door at the restaurant.... not very Royal! My sister wanted to pay for the hotel to send us a treat to the room for our anniversary and she was simply told :"we ... Read more
from Boston, Massachusetts
Submitted on 27-10-2016
We got the premium package which I def suggest-benefits of it are private beach area with servers,free wifi and vintage club which is an indoor bar. However it does not include in room safe, we did not find the need for it as none of our things went missing. ­??? We got a pool view which is nicer than the quiet rooms since they overlook the garden. NO OCEAN VIEWS AVAILABLE We were not pleased with the buffet as the food was very repetitive besides a few dishes that were changing. They did ha... Read more
from new york
Submitted on 28-10-2016
Very clean and exceptional service from the whole entire staff. Food was great and I can't stop talking about how great service they had. After hour food bar had great food to snack on and the drinks were all to well. Would visit again soon.
from
Submitted on 29-10-2016
This was a last minute booking as Hurricane Matthew caused our trip to the Bahamas to be canceled. Our travel agent was able to book us at the Gran Ventana last minute and we took it having done no research whatsoever. Upon arriving we were greeted with a warm welcome. There was a bit of confusion regarding wifi and it's availability being limited unless you upgrade to a premium package. The upgrade was a no brainer for us and glad we did. Our room was beautiful and clean. The staff is amazing! ... Read more
from Longview, Washington
Submitted on 03-11-2016
This was our second visit to the Gran Ventana, and there are lots of things to really love about it. The staff is really the absolute best -- bartenders, servers, housekeepers; they are friendly, helpful, and fun. Tip them! They make your stay so much better. The food was way above average. The new buffet restaurant is open and the selections are very good. There was always plenty of seating and service. The specialty restaurants are quite good and it wasn't hard to make reservations. Men are e... Read more
from COLDBROOK
Submitted on 07-11-2016
We booked this vacation Oct 25-Nov 1/16. We expected rainy weather and indeed we weren't disappointed. However, the daylight hours were for the most part of the stay were sunny and warm. This wasn't expected and was a pleasant surprise. The resort wasn't overcrowded and the attention we received from the staff was excellent. The room was clean and well maintained on a daily basis. Pool loungers and beach chairs were readily available. The water in the ocean was in fact warmer than in the pool. T... Read more
from Kent
Submitted on 08-11-2016
We visited this hotel at Easter and had some issues regarding the restaurant. We contacted the hotel Manager on our return who assured us the problems would be resolved so we decided to go back in June. Pros As returners you get a room upgrade, small bottle of rum in the room on arrival and some fruit. They have a returners dinner. The beach is lovely and the bar staff are very nice. Cons Still stone cold food in the buffet restaurant. One day they brought out a full dish of potatoes and I... Read more
from Summerside
Submitted on 11-11-2016
Just got back from a fun and relaxing visit with friends at Gran Ventana! This was my second visit in 2016 and everything was spot on. The only thing I can comment negatively on is my first visit there was no smoking in the theatre only around the outside with no smoking signs on pillars and tables but this time the signs were gone and people were chain smoking in the theatre. This kept the six of us not able to watch the entertainment at night and sitting in the theatre area. As a non smoker th... Read more
from
Submitted on 17-11-2016
Our room was in the Saona building (#1248) looking out on pathway to beach and pool. Very comfortable and clean and smelled fresh. Air conditioning was overboard cold but remedied by turning up to 29. Slept great as entertainment noise is finished by 11pm and bed was soo comfortable. Hot water in shower all the time. Great pressure. We had staff come in twice to clean during our 7 night stay -all good there! We're not messy so there wasn't much to do. Sheets and towels were clean and good qual... Read more
from Shelburne, Canada
Submitted on 17-11-2016
Our second stay at Gran Ventana was even better than the first. We got to enjoy Fidelity Club benefits this time (the bottle of rum in the room was quite nice) and we also upgraded to premium. I highly recommend the upgraded packages if you plan to use Wi-Fi as it is considerably better than what is offered for free in the lobby area. The Vintage Club and VIP beach areas were also well worth the little bit of extra money. Amable never let our drinks go empty on the beach and the premium liquor... Read more
from wisconsin
Submitted on 18-11-2016
We had a family reunion here. This was my first experience at an all inclusive, which of course had different levels of ALL, several tiered levels for more money. Overall it was a good experience, but not enough so that we would return. Service was great. The beach is very windy in the afternoon so spend your mornings there and afternoons at the pool. Food was generally good, except at the Octopus restaurant which was excellent. Unlimited drinks kept everyone well lubricated and happy, not much ... Read more
from
Submitted on 19-11-2016
Had an amazing time. Met many canadians who were friendly and fun the staff was amazing and always catering to you. Food excellent lots of variety and a great chef. Excursions were affordable and exciting and the nightlife at coco bongo was a blast
from
Submitted on 21-11-2016
Just came back from a 4 day stay here at Gran Ventanna. Beautiful Resort, kept clean. Although it rained, i couldnt do the activities.. but i tried to make most of the trip. My favorite part about this trip was the service here. Service was excellent- top notch quality. Tipped a few bucks and it goes a long way. They really show you their gratitude and remember you. Huge shoutout to Jose from breakfast. Hes so amazing- always refilling my drinks and accomodating me at the fullest! I will miss h... Read more
from
Submitted on 22-11-2016
We have just returned from a very wet 2 weeks in Puerto Plata. While the weather was a big disappointment this hotel was not! I have never stayed at such a friendly hotel staff work tirelessly and always have a smile on their faces. We decided fairly close to our departure date to upgrade to the Royal Package which I have to say was superb.once we did this we emailed the hotel to request an ocean view room which they promptly replied and confirmed this very impressed as not many hotels do this. ... Read more
from Stourbridge, United Kingdom
Submitted on 22-11-2016
This was my first time in the Dominican Republic. We stayed at this stunning hotel and I loved every minute. It's spotlessly clean and ALL the staff fall over themselves to be helpful. The main buffet had a different theme every day for a week, e.g. Mexican, Italian, Caribbean etc. But they had other choices too. The one downer on the main restaurant is that there is no air con, and it can get very hot! The Italian restaurant was amazing. You need to prebook to reserve a table but well worth it... Read more
from
Submitted on 26-11-2016
The food, the rooms, everything was so amazing but nothing beats the love attention and dedication of all the staff. Everyone here truly cares and made us feel like family. We want to take the time to particularly thank ALEX and CESAR for always keeping us happy and entertained. The group amazed us with their memory of our names and attention to details about us. As an employee at the Intercontinental Hotel in Toronto I know how hard it can be to please everyone, but the staff seem to do it effo... Read more
from London, United Kingdom
Submitted on 26-11-2016
We have just arrived home having spent the last 6 days here and can honestly say it was great. From the moment we arrived we were made to feel so welcome. All the staff made you feel special and were always smiling, even in the rain.. :) The room we were given was very bright and airy with a fresh clean smell. The food was lovely in all the restaurants with plenty of choice, I would most definitely recommend a stay here and if I do go back to the Dominican I will definitely be staying here.
from Mississauga, Canada
Submitted on 27-11-2016
Our first room was 1322. It was quiet and we had a partial sea view. Unfortunately the area had experienced torrential downpours the previous week and continued off and on during our week. We had a small leak from the bathroom ceiling (roof direct above) our first full day & the 2nd day water appeared on the wall beside the plug. Reception offered to change our room or supply an extension cord and we opted for the latter. Unfortunately by the 3rd evening our bathroom ceiling was bowed from water... Read more
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