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Phoenix Copenhagen

Kobenhavn (Copenhagen), Denmark (CPH)

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Based on 965 reviews
Room & Rates
Standard Double or Twin Room

Standard Double or Twin Room

1 double or 2 twin beds
161 sq feet (15 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard, One Single Bed

Standard, One Single Bed

1 single bed
129 sq feet (12 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Double or Twin Room

Executive Double or Twin Room

1 double or 2 twin beds
215 sq feet (20 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Phone, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in January 2016
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite

Junior Suite

1 king bed
377 sq feet (35 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed

Suite, 1 King Bed

1 king bed
646 sq feet (60 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Single

Executive Single

Single Occupancy
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Double Room (Small)

Double Room (Small)

1 queen bed
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Triple Room

Triple Room

1 double and 1 sofa bed or 2 twin and 1 sofa bed
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Double or Twin Room

Superior Double or Twin Room

1 double or 2 twin beds
183 sq feet (17 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Single Room

Superior Single Room

1 queen bed
129 sq feet (12 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Phoenix Copenhagen
Bredgade 37, Copenhagen, Denmark 1260

Rooms
Make yourself at home in one of the 213 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 170 per person (approximately)
  • Valet parking fee: DKK 250 per day
  • Pet deposit: DKK 200 per stay
  • Rollaway bed fee: DKK 350 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 965 reviews
from Oslo
Submitted on 17-05-2016
We simply love Copenhagen, and during many years we have been visiting many different hotels in this town. And then - we found Phoenix !!! We have stayed there ever after. In the beginning of May this year, we stayed there for our 9th time. And we simply LOVE it! The hotel itself is very, very beautiful. With lots of charm and history. However, I don't think that is the main reason why we are constantly coming back. It's simply the whole atmosphere, the lovely people working there, the great bre... Read more
from London, United Kingdom
Submitted on 18-05-2016
This hotel isn't as bad as some of the reviews makes out to be. Couple of things you need to know, across Europe generically speaking 4 star hotels with years of history are outdated. This place has a fantastic lobby, yes it's dated including the rooms. Overall it's not a bad experience. It's centrally located and walkable distance to majority of the attractions. Rooms could do with a good update but overall it was very clean. It has a Victorian decor feel towards it, but well replenished. Mi... Read more
from Stockholm, Sweden
Submitted on 21-05-2016
+ Good location + Excellent Wi-Fi - The room smelled awful at the arrival - Rooms a minuscules - Bed was uncomfortable but the cushions and duvet were just terrible! - mediocre breakfast - very poor room service
from Sydney, Australia
Submitted on 23-05-2016
Hotel is a beautiful building albeit ageing and with no airconditioning. It is perfectly locate pad just a short walk from New Harbour the main shopping strip and both Amelienborg and Rosenborg Palaces. The staff were friendly, attentive and very helpful. The Windows open so you can cool the room however we had a room overlooking the central courtyard and people sat out on the verandah with drinks talking all evening.
from Oklahoma City, Ok, United States
Submitted on 25-05-2016
The hotel looked fine at check in but was a real disapointment. Our room was on the first floor, one level up if your not familiar with Europe and when we took the one very small elevator that was working there we found we had to transition another flight of stairs to get to our room. Our room was at the end of a hall and oddly shaped, there were no luggage racks or place to put our bags which made things difficult. The bathroom had a child size tub and a step up which either tripped me or I stu... Read more
from Gatineau, Canada
Submitted on 26-05-2016
Hotel is located in downtown Copenhagen, close to subway station (easy to take a subway or train to & from airport), around 10-minute walk from hotel to Nyhavn. You can also walk around to visit Stroget, Amalienborg Palace & the Little Mermaid. The employees were friendly & helpful (before my arrival, they'd emailed me with detailed info about transportation). No need to pay extra fees for leaving luggage there even though you arrived earlier than check-in time (3:00pm). My room was quite small... Read more
from Harare, Zimbabwe
Submitted on 31-05-2016
My stay at this hotel was satisfactory. I found the rates to be very high for the standard of the rooms. For the price I paid (approx. USD 240 excl. breakfast) I can get much better with more benefits elsewhere. The rooms are soo small and standard, let alone I was very surprised to see that there is a fee for the mineral water supplied which is part of the mini-bar supplies. Breakfast is for an additional fee, but not much to offer. I had lunch daily at your restaurant only to be disappointed t... Read more
from Burlington, Vermont
Submitted on 05-06-2016
Had a lovely stay at the Phoenix. It is perfectly located for tourists who wish to walk to waterfront, Nyhaven, shopping. Rooms are modern and spacious. The staff was helpful and friendly. We had air conditioning in the room, somewhat rare for a hotel in a historic central Copenhagen building. New tiled bathroom with glass enclosed shower. Really enjoyed the stay and will stay here again.
from Wimbledon, London,U.K.
Submitted on 06-06-2016
Although we loved Copenhagen and the people especially, this hotel does not live up to its 4 stars. The rooms are so small and the service is appalling. Breakfast is mediocre. Its one redeeming feature is the location; a five minute walk to Nyhavn and a bus stop opposite. Would not stay again as far too expensive.
from London
Submitted on 14-06-2016
Now, we knew that Copenhagen is not an inexpensive city to visit, (and we are from London!) but this hotel was severely over-priced. We paid £400 for a room ONLY rate (no breakfast included) for one night. The room was large and had a great bed. But we were at the end of a corridor, which seemed to impact the WIFI as it was terrible and we could never get on it. We were across the street from a very noisy bar. The bathroom had an odd step into it so you tripped on it every time you went in a... Read more
from Espoo, Finland
Submitted on 17-06-2016
Phoenix Copenhagen has a feeling of a hotel that used to be luxorious but the best days are already over. Rooms are small and kind of charming but most of them does not have air-conditioning and you'll notice that the air inside is a little musty. From outside it is difficult to tell that the hotel is actually quite huge and has good facilities to organize business meetings for even quite big groups. In a hotel with this kind of habitus you'd be positively surprised that it does have a modern ... Read more
from
Submitted on 20-06-2016
2 weeks ago the company I work organised an event in Copenhagen. We decided to host 25 of our clients and 4 employees on this hotel. The price was not chap and since our employees stayed in this hotel and with 25 clients we should expect that we should get a decent experience. What a mistake! One of our guests next morning decided to leave and change hotel. The receptionist instead of asking why charge the client with early department fee without informing our employees. Of course in CPH yo... Read more
from Raanana
Submitted on 21-06-2016
I do not wish to write a long story. In short, I am checking out tomorrow and I would not come again to this hotel. 1. First room - hot air and noise coming out of the aircondition. The receptionist tried to persuede me that the aircondition is OK. 2. Second room - hot air again. I tried to sleep without sucess. Found out that the toilet water do not function and the soap apparatus is broken. The answer was that they can fix it and surely the aircondition is OK. I Refused. 3. The third room is ... Read more
from
Submitted on 23-06-2016
We took a tour before checking into our hotel and when the guide asked us where we were staying, he said "Oh, that hotel is very old and has a very interesting history". So, we couldn't wait to check in to see if he was right. It's an unusual hotel. I would not say "wow-wee" but interesting. For example, to get to our room on the first floor, we had to push the "door open" button in the elevator and walk through it. Knowing a little bit about its history led us to believe that it may have been t... Read more
from West Palm Beach, Florida
Submitted on 23-06-2016
Very mixed review of this hotel when we stayed there a few weeks ago. The initial room we had was a suite and it was terrible. The whole roomed smelled and the decor looked old and very used. We saw some nice rooms in the elevator that they also feature on their website called executive rooms, and asked to be transferred. Although smaller these rooms were great, and renovated. If we would have had this room from the beginning I probably would have gave 4/5 stars. Hopefully they renovate all the... Read more
from Los Angeles, California
Submitted on 25-06-2016
Location Location Location - a block away from the Marble Church and Royal Palace - a nice short walk from Nyhavn and the Metro. Old distinguished charm (nice artwork in the lobby and halls). I needed 2 rooms in June for 3 nights -- not the easiest thing to find in Copenhagen. So I booked here (it was expensive) but all in all I'd say it was worth it. The breakfast was GREAT. Very relaxed and ample with everything you could want including a great selection of Danish sweets. During ... Read more
from Stockholm, Sweden
Submitted on 30-06-2016
This is a lovely hotel in a very nice location. I have stayed here before and it seems to get better every time. The layout and decor has an old world charm from the reception to the bar and to the rooms. It is really well styled throughout. I had a single room as this was a business trip, it was small but perfectly adequate with a very comfortable bed and modern bathroom. The breakfast buffet is one of the best i have seen for a long time with an incredible range of hot and cold food on offer. ... Read more
from Riyadh, Saudi Arabia
Submitted on 30-06-2016
This magnificent hotel is elegantly appointed with decor historic influence from Louis XVI. The location is perfect for access to local main attractions such as Amalienborg Palace and the charming old Copenhagen financial area. It is a non-smoking hotel and therefore it has a fresh clean odour that is refreshing. Several other guests were complaining constantly about poor guest attention and service while we found the staff to be efficient, helpful and prompt in response to requests. The room... Read more
from Cleethorpes, United Kingdom
Submitted on 02-07-2016
Excellent hotel, very nice staff, lovely city, charming people, overall excellent trip. The Hotel is central with easy access to various places of interest. This was a first time visit, we soon found our way around the city, the Hotel staff were happy to give advice and recommendations on where to visit and places to eat. Overall really felt a home, would have loved to have stayed longer, hope to visit again soon.
from Toronto, Canada
Submitted on 03-07-2016
Spent one night at the Phoenix at the end of a business trip to Scandinavia. Convenient location within easy walking of several points of interest in the city. Friendly and efficient check-in service. Rooms are pleasant and well appointed in somewhat traditional style. There seem to be mid floor levels that are not served directly by an elevator which may be a tad inconvenient to get to if one has more luggage than just a carry-on but I'm sure the hotels staff can take care of that. Good buffet ... Read more
from London, United Kingdom
Submitted on 04-07-2016
The reception area is really grand but the rooms are a little dated and small. Despite this the beds are super comfortable and the staff are excellent. The hotel is situated so close to all the sights and despite it being a 20-30 minute walk from the central station it's an easy route and is via the main shopping and dining area of the city.
from Grantham, United Kingdom
Submitted on 04-07-2016
Nice hotel close to Kongens Nytorv tube station (6 mins) and close to Neuhavn touristy area. Also good for business and indeed this was the purpose of the visit. Very Louis XVI interior but charming and very keenly priced for Copenhagen which most Europeans find extortionately priced for....well everything except public transport.
from
Submitted on 05-07-2016
The location is fabulious,close to everything,and the public areas such as the lobby and the restaurants is nice. I stayed in a single rooms,which is very small,single bad in the attic,feels like students dormes. Small bathroom with warned out equipment. No hangers in the shower. Breakfast is great though.
from suffolk
Submitted on 15-07-2016
Booked here for a 3 night stay to visit sights of Copenhagen and Sweden . Beautiful entrance to an older style hotel and very helpful receptionist upon checking in . Room was spotlessly clean and bright , with all amenities . Lovely large room with large bathroom . Soft bed . This is an older style hotel which is lovely . There is a stunning garden courtyard if you like a cigarette which was very pretty . All the staff were friendly and helpful . The location is brilliant for newhavn and the Lit... Read more
from Moreland Hills, Ohio
Submitted on 16-07-2016
We chose this hotel because it was central close to everything. The only drawback was that it was unusually hot and not all the rooms have air conditioning. However, when I voiced the need for a cooler room, we were given an attic type room with a small window. Nonetheless, we were very happy that we could move into a cool room. The buffet breakfast was nice, the breads wonderful. The staff very helpful in selecting restaurants.
from Liverpool, United Kingdom
Submitted on 19-07-2016
The first night had no sleep at all major road works being done right outside the hotel!! This has been going on for months and they did not inform us moved us to another room this time next to a closet which the staff kept making more noise getting stuff out of!! Nightmare then wanted to charge us for milk for our tea in the room!! The head manager was sooo rude to me as I said we would not be coming back so said she was going to blacklist us!!!! Going to definitely make a formal complaint now ... Read more
from London, United Kingdom
Submitted on 20-07-2016
Rooms are on the small side but amazingly quiet. You never hear anyone even though the hotel was full you could not hear anyone in the adjoining rooms or in the corridor. I was part of a group and we all agreed it was the quietest stay ever, great. The hotel is perfectly situated for touring the city. Easy walking to most attractions and the train station. I would definitely stay again.
from Pune, India
Submitted on 21-07-2016
We stayed there during an official trip. It's Very close to Nyhavn and the walking street (stroget) so lots of options for eating out as well as shopping :) The hotel is located close to the royal palace and has old french decor including chandeliers in the rooms. The staff is courteous and helpful. There are convenience stores like netto and irma around as well if required. Waterfront is closeby either in Nyhavn or behind the palace
from Milan, Italy
Submitted on 23-07-2016
I spent 5 days in Cph and I stayed at the Phoenix Hotel....Just in the corner street next to Nyhavn, the picturesque old port full of bars and restaurants. .Also near one of the main squares in town with underground station (just 15 mins from airport) and where the Stroget (The longest European Street) starts! As dir the hotel, superb entrance hall, kindest staff and very nice room, rich and varie breakfast! In a word. ...excellent!!!!
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