Book It Online or Toll Free 888-782-9722
From
To
      Children
      Adults
      Rooms
      Need help? Toll Free
      888-782-9722

      Connect With Us

      Newsletter

      Save $15 - $50 Right Now. Really.

      Instant "Members Only" Coupon Codes Emailed
      NOW When You Sign Up for FREE Membership!

      JOIN

      Popular Destinations

      See All Destinations

      Travel Themes

      See All Travel Themes
        
      Bookit.com BookIt.com® Guest Support
      BookIt.com® Booking Support
      Online: 
      Toll Free: 
      888-782-9722
      BookIt.com® Guest Support
      Toll Free: 
      866-969-9880
      Fax: 
      850-249-9891
      Hours: 
      Monday-Friday
      8:00am - 3:00am Eastern Time
      Saturday-Sunday
      9:00am - 1:00am Eastern Time
      Live Chat: 
      BookIt.com® Corporate Offices
      Direct: 
      850-234-8887
      Fax: 
      850-236-2054
      Mail: 
      BookIt.com, Inc.
      14251 Panama City Beach Pkwy
      Panama City Beach, FL 32413
      Contact BookIt.com® Guest Support
      *First Name: 
      *Last Name: 
      *Email: 
      Phone: 
      *Nature of your Comment: 
      Hotel Booking FAQs
      Guest Support
      At BookIt.com® we take Guest Support very seriously. In fact, one of our core values states that if our Guests are merely satisfied, we haven't done our job. Total Guest elation is our goal, and we work tirelessly to ensure that each and every Guest is so elated with their experience that they stop conversations to tell others about us.

      This page is your guide to BookIt.com® Guest Support. It has been designed so that you can find the answers to most common questions easily without ever picking up a phone. Of course, if you need to speak to an agent, toll-free assistance is available.

      Hotel Booking Frequently Asked Questions
      Flight Booking Frequently Asked Questions

      • How do I contact my Airline carrier directly?
      All Airline carriers have a Toll-free number and web site.
      Click here for a list of our most commonly selected carriers.
      • Are there any Travel Alerts that affect my flight?
      Most carriers' home page will list any type of "travel alerts", "important notices" or "latest news". You can also check your flight status for any delays or cancellations on the carrier's site. Click here for a list of our most commonly selected carriers.
      • How can I modify or cancel my flight?
      Airline tickets are non-refundable, non-transferable. Changes to your ticket will result in an airline change fee along with the difference in airfare for the new dates requested. For available options and fees please contact your carrier directly.
      • How do I choose my seats?
      Most carriers will allow you to select your seats in advance; however each carrier is different. You can log onto your carriers website using the ticketed passenger name, airline confirmation, ticket number or travel date. Please note, many airlines only allow a certain number of seats to be selected until day of departure. Also, some carriers will charge a premium to selects seats in advance.
      • What about baggage fees?
      Baggage fees are charged by most airlines to check your bags onto the aircraft. Some carriers will also charge for your carryon bag as well. Each airline carrier has a different baggage policy; we highly recommend you verify your carrier's baggage policy prior to travel. Click here for a list of our most commonly selected carriers. *Please note: BookIt.com® is not responsible for baggage fees or lost/damaged baggage. Baggage fees are determined by and paid directly to the airline carrier and subject to change.
      • What are the most recent FAA restrictions?
      All carriers will have the same FAA restrictions, to view the most up to date information log on to www.faa.gov or www.travel.state.gov
      • What is a code share flight?
      Most major airlines have code sharing partnerships; this allows multiple airlines to sell space on the same flight. A seat may be purchased with one airline; this is known as the marketing carrier, but actually operated by another airline, known as the operating carrier. If you have purchased a code share flight please verify with the carrier for the check in terminal.
      • Can I earn miles if I book a flight with BookIt.com®?
      Yes, please check in with your airline carrier for program specifics.
      • Who needs a passport?
      All passengers (including infants) traveling internationally. For complete details on required documentation for international travel please visit www.travel.state.gov
      • How do I make arrangements for special needs assistance?
      Please contact your carrier directly for all special needs requests
      • How do I cancel a package booking?
      BookIt.com® makes it easy.
      · Call Guest Support Toll Free at 866-969-9880.
      • What should I do if I missed my hotel cancellation deadline due to a canceled flight?
      Call BookIt.com® Guest Support Toll Free at 866-969-9880 and we will do everything we can to get your trip back on track.
      • I missed my flight, what do I do now?
      Please contact your carrier directly for available options. Click here for a list of our most commonly selected carriers