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Palace Hotel

Zagreb, Croatia (ZAG)

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Based on 719 reviews
Room & Rates

Comfort Twin Room, 2 Single Beds

2 twin beds
Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite

Junior Suite

1 queen bed or 2 twin beds
377-sq-foot (35-sq-meter) room with city views

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Comfort Double Room

Comfort Double Room

1 queen bed or 2 twin beds
237-sq-foot (22-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Room service and minibar
Sleep - Hypo-allergenic bedding and a pillow menu
Bathroom - Private bathroom, jetted bathtub
Practical - Phone, safe, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Comfort Single Room

Comfort Single Room

1 bed
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Palace Hotel
Trg J.J. Strossmayera 10, Zagreb, Croatia 10000

Rooms
Make yourself at home in one of the 122 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafť. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Zagreb? This hotel has 1722 square feet (160 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and extended parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: HRK 200 per vehicle (one-way)
  • Self parking fee: HRK 75,00 per day
  • Pet fee: HRK 190 per pet, per night
  • Late check-out fee: HRK 400
  • Rollaway bed fee: HRK 185 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: HRK 7 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 719 reviews
from San Francisco, California
Submitted on 17-05-2016
Recently renovated with nice interior design in a historic building. Staff is very homy like in a mom & pop hotel. Breakfast (included in the price) is marvelous. Taxis service to the airport in early in the morning is very convenient. Yet, the price is modest at around $120/stay (which can be much higher in the peak season).
from Timisoara, Romania
Submitted on 18-05-2016
Nice old stile hotel. all the welness facilities have to be paid extra and they are closed after 11PM. close to the city centre. good breakfast. clean. the parking has to be paid extra. flexible prices, depending on the number of turists
from Hadera, Israel
Submitted on 19-05-2016
We arrived a bit late but we're delighted that the bellman seemed to make an extra effort to arrange parking for our rented car. It seems that center city parking is not easy to come by. There were some dry pastries and water waiting in the lobby for guests. The hotel is center city and not expensive! The in hotel seemed inviting but we never got to it. Breakfast was part of our bill and satisfactory. The hotel was quiet and well maintained. They made no effort to make guests aware of ava... Read more
from Gold Coast, Australia
Submitted on 24-05-2016
We chose this hotel mainly because of the excellent location, but were very pleasantly surprised at the lovely old world charm of this hotel. Recently renovated, it has kept the best of its architectural features, but enhanced the rooms with modern touches. Comfortable bedding, modern bathrooms, good tv services with several English language channels, fast free wifi, and friendly, helpful staff. It is a short walk to all the major attractions, while the local trams pass and stop, right outsid... Read more
from Bengaluru (Bangalore), India
Submitted on 24-05-2016
Location is good.Rooms and facilities are good They have good restaurant.No free parking as one has to pay for the parking.staff helpful but not friendly.There was reasonable good spread for the breakfast.
from New York City, New York
Submitted on 27-05-2016
Pay attention to the notice on the desk in your room - NOT in the bathroom - that says that if you do ANY washing of clothes - yes, one pair of bikini underwear - and leave it to dry anywhere, they will take it, wash and dry it AGAIN AND CHARGE YOU FOR IT. My pillow was awful - like a huge sofa cushion before they replaced it and my TV would not go on. Not a bad hotel but there has to be a more accommodating one.
from Pietarsaari, Finland
Submitted on 30-05-2016
This is a charming hotel with an outstanding location in the heart of Zagreb. It is only a few minutes‚?? walk away from the city‚??s main square and historical core. The staff was friendly and helpful. The breakfast was good. My room was nice and clean.
from Annapolis, Maryland
Submitted on 02-06-2016
Room was clean, beds comfortable and location was very convenient to all Old Town sights. Amazing breakfast buffet included in our Expedia rate. We had 2 singles and were able to sleep with the windows open. Small room, but we were only there for sleeping. There was a tv but we didn't turn it on. Wifi worked just fine.
from
Submitted on 02-06-2016
Stopped for 2 nights here. Was quite a walk from the bus station to this hotel however it was centrally located for exploring zagreb. 5 mins from catherdral and the main street with bars / restaurants. The breakfast had a good selection of foods available. The room was clean and comfortable. The only fault with the room was the door to bathroom you had to really slam it to get it to shut. Staff were friendly and helpful and gave us a map of the city centre.
from Los Angeles, California
Submitted on 17-06-2016
This hotel is not only historic but has all of the modern amenities as well. The room was clean and quite large and the staff was helpful and friendly. The hotel assisted us with getting us set up with Wanderer Travel for our day trips to Plitvice Lakes and a day trip to the Istrian peninsula and I will never forget my stay. I highly recommend this hotel.
from Uckfield, United Kingdom
Submitted on 18-06-2016
We stayed at the Palace Hotel in Zagreb for just one night in transit from Bled in Slovenia back to Heathrow. We travelled from Bled via train and arrived into Glavni Kolodvor main train station. The hotel is in a good location just a short walk from The train station straight down through the Strossmayer. We managed this no problem pulling our suitcases. Getting to Zagreb airport from the hotel is equally easy and the cheapest way is public transport. We paid a total 80 Kuna for 2 people,... Read more
from Helsinki, Finland
Submitted on 20-06-2016
Clean and friendly quality hotel beside a beautiful park and near the old town main square. View from the 4th floor was wide and ample. However, the uppermost floor caused some challenges with the water pressure, especially when flushing the toilet. The breakfast was tasty and versatile but the black coffee from the coffee machine was undrinkable even for a caffeine addict like myself. Luckily, there is a wonderful cafeteria adjacent to the hotel. Taxi service to airport worked well. The personn... Read more
from
Submitted on 20-06-2016
Near from restaurants, historics place, market, and everything than you need. The breakfast was great; delicious! The bed is comfortable and the room perfect. The building is old, because is a very historic place, but nice. They don't have access for disabled.
from Penang, Malaysia
Submitted on 20-06-2016
I usually book hotels myself however for this trip we had to use an agent to book our flights to Croatia. She recommended the Palace to us and I'm glad she did. It is convos fly located to the main sites of Zagreb as downtown is only 5-10 min walk away. Across the road is a lovely park where people were lounging around on the weekend enjoying the sunshine. The hotel breakfast was fantastic - one of the best we've had. However there is only European breakfast available which may bothersome Americ... Read more
from Danville, California
Submitted on 23-06-2016
The location was perfect. Walking distance to upper and lower town sites, central district and restaurants. Very easy walk to train station. Staff was very accommodating. Loved the room and balcony, brought the city to you.
from Wilton Manors, Florida
Submitted on 30-06-2016
My room was spacious and in great shape. Nice bathroom. Housekeeping was attentive. Breakfast was well staffed with a good variety of food. Front desk was hot/cold. The two women who worked the desk were the friendliest. Good tomato soup in the restaurant. Afternoon cookies and water by the elevators were great. Great location that made most attractions and sites walkable. Tram stop 1/2 block away.
from Adelaide, Australia
Submitted on 02-07-2016
We arrived at 12 pm , too early for check in at 2pm which was fine so left our bags with the very offhand man at reception. Returned at 1.30 pm and watched while the same silver haired gentleman checked in other guests. He knew we were there as we were sitting opposite him and had asked to get one of our bags back. At 2 pm my husband went back to the reception and was completely ignored by him and was eventually checked in by the lady on reception. I've travelled a fair bit and can never remembe... Read more
from Wellington, New Zealand
Submitted on 13-07-2016
Ideally situated between the Upper and Lower towns of Zagreb and so convenient to both, the Palace Hotel provides elegance and comfort. We received very helpful attention from the concierge on arrival who arranged parking for us and found the reception staff equally helpful. The room was very comfortably appointed and had every comfort we needed for our 2 night stay.
from
Submitted on 17-07-2016
We stayed here for one night (transit for our trip to Italy). Excellent & quiet location in the heart Zagreb. Old style building with a "special" feeling, very nice rooms, helpful staff. Private parking available. No negative aspects to mention. Highly recommended.
from Sandnes, Norway
Submitted on 21-07-2016
This is easily an upscale hotel where a lot of though has gone into the details. Beyond the expected things as friendly staff, good beds, great location and the elegance associated with the name the extra details such as a selection of international power outlets built into the walls of the rooms helps make the stay here more comfortable. Perfect location close to the main rail station, the modern shopping streets and the beautiful old upper city. Everything is within walking distance from this... Read more
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