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Sheraton San Jose Hotel, Costa Rica

San Jose, Costa Rica (SJO)

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Hotel Specials
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Based on 382 reviews
Room & Rates

Standard Room

1 King Bed
366-sq-foot (34-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Standard Double Room

2 Full Beds
366-sq-foot (34-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room

Standard Room

1 King Bed or 2 Full Beds
366-sq-foot (34-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Club Room, Balcony

Club Room, Balcony

1 King Bed or 2 Full Beds
463-sq-foot (43-sq-meter) room, balcony with mountain views

Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 King Bed
463-sq-foot (43-sq-meter) room with mountain views

Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 King Bed
366-sq-foot (34-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic Room

Classic Room

2 Queen Beds
366-sq-foot (34-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premium Suite, Balcony

Premium Suite, Balcony

1 King Bed
829-sq-foot (77-sq-meter) room, balcony with mountain views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room

Executive Room

2 Queen Beds
366-sq-foot (34-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

1 King Bed
463-sq-foot (43-sq-meter) room, balcony with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premium Suite (ELIPTICA)

Premium Suite (ELIPTICA)

1 King Bed
829-sq-foot (77-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Sheraton San Jose Hotel, Costa Rica
Route 27 350 Metros West of Multiplaza Mall, Escazu, Costa Rica 10203

Rooms
Make yourself at home in one of the 140 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Escazu? This hotel has 5651 square feet (525 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 17000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Casino
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 382 reviews
from Dominical, Costa Rica
Submitted on 20-05-2016
Overnight for a medical appointment, I booked the cheapest of the several modern hotels in the area around Hospital CIMA/Multiplaza. Sheraton got the nod for the 1st time. It is a step up from the others in the area. Very nice, quiet and comfortable room with a great view toward downtown. Included breakfast was exceptional.
from San Francisco, California
Submitted on 26-05-2016
I stayed here for a conference that was being held at the nearby Intercontinental. This Sheraton property is modern, the rooms were very comfortable, the fitness center had a decent amount of working, new equipment, and the breakfast buffet was great. It is also across the street from a big indoor shopping mall, though I didn't explore this. The downsides were that it was a bit removed from the city center, and didn't offer much in the way of conveniences: no ATM, no gift shop, nowhere to buy sn... Read more
from
Submitted on 31-05-2016
Very accessible and really well located, depending of where in San Jose your business is. Rooms are very clean and well maintained. It is all you could expect from a Sheraton. it will be my regular hotel as of now. Wifi could be better. I struggle a little to connect from my room.
from Singapore, Singapore
Submitted on 03-06-2016
Hotel is very good. Rooms have very good space, service is very good too. Location is very convinient if you are doing business in the west side of San Jose. Good restaurants too. My only not positive comment is regarding lack of AC on the lobby. It becomes a little hot if you are not under a fan.
from Houston, Texas
Submitted on 03-06-2016
Very nice, clean and modern. A little intimidating as we arrived in our taxi to the hotel and saw an armed man at the entrance. He was actually at the entrance of the adjoining casino so we quickly understood. We were warmly greeted upon arrival at check-in. The room was clean and the bed comfortable. The casino was fun and the bar staff were very friendly. The view at the complimentary breakfast was delightful. It was a perfect, quick visit.
from
Submitted on 10-06-2016
I stayed here with my girlfriend for a few nights and I had a great time. The hotel is modern and situated close to a large mall with decent shops and a cinema. The rooms are well decorated and the beds are really comfy. There is a casino at the hotel which is very nice and had live music. The food at the restaurants including breakfast was good.
from Montreal, Canada
Submitted on 24-06-2016
5-star accommodations, great front desk reception and excellent buffet breakfast. Best for business travel or transiting stay, but it is a bit far from the main San Jose attractions. Did not venture to but there is s casino attached to the property if that's your thing. There's also bar ink the 8th floor which I'm informed is the place to be on Saturday nights.
from Medellin, Colombia
Submitted on 24-06-2016
The negatives: Not one English speaking news channel. Insufficient power outlets at the work space. Positives: Friendly staff, quick elevators, modern, clean, nice buffet, good location w/easy access to the 27 toll-road, decent room service, outstanding shower, nicest casino I've seen in San Jose (but no craps table). Wifi speed was Ping: 1 ms / Download: 20 mbps / Upload: 20 mbps - Intermittently cut out, but that's unavoidable in Costa Rica, even in the city. Lived there for 8 years, so I w... Read more
from Ann Arbor
Submitted on 26-06-2016
This looks like a nice hotel. It has pretty big casino with all the usual casino games except for craps. This casino is the most high end that I have seen in Costa Rica. It is the size of casinos in Columbia. Bigger than Canadian and Smaller than Las Vegas resorts. They have poker tournaments on a regular basis as well as satellites games. I came on a Friday. They had only 1 1-2 NL poker game going. The players are pretty loose but not as loose as in Downtown San Jose. No casino discoun... Read more
from Kempten, Germany
Submitted on 07-07-2016
Last visit to this hotel was like 3 months ago and everything was negative including the Casino. This time honestly things are much better, room(415) was excellent, clean and everything was ok. I must say the front desk service is excellent, they confirm that they are professional. We had a dinner in the 8th floor, the menu is very poor, no many choices, not even a wine menu, i asked for a Cabernet sauvignon either from Chilly or Argentina and they had only a Chiraz or Malbec. We were satisfied... Read more
from Ann Arbor, Michigan
Submitted on 10-07-2016
With regards to everything besides internet/TV (room quality, staff, ect), this will be the best value for any hotel you'll find in Costa Rica. Internet is inexcusably spotty/slow for San Jose (internet at hotels I've stayed at within 1 km is lightning fast), and no English TV news channels (i.e. 0, not even CNN International); SPG Aloft (1 km away) and HIlton Garden Inn (3 min away) have the full slate (i.e. big 3 and even BBC and Fox News!). If they can do justice to their amazing 'everythin... Read more
from
Submitted on 12-07-2016
I really enjoyed this hotel! Only got to stay in it for one night, however they made it worth while and somewhere I will stay when I am back in San Jose. The bed was extremely comfortable and the service was top notch. Went to the casino and used the $6 credit that came with booking the hotel and ended up winning about $400! Just a really fun place and kind people who appreciate your business. The breakfast was also very fresh and had a lot of options. I booked through Expedia and got a pretty g... Read more
from
Submitted on 13-07-2016
Overall this is a good hotel- the rooms are clean and nicely decorated. Both the reception staff and the staff at breakfast were absolutely brilliant. There is a very nice bar area downstairs as well as a lively bar area on the roof top. The onsite Resturant on the ground floor is good. There is a wide selection of options for breakfast. Although it is a good hotel, I did feel very that the location was very isolated, with the hotel being off a motorway. There isn't much that can be done about... Read more
from
Submitted on 17-07-2016
Everything about this hotel is good. Beds, food And service. It has a Casino in the lobby that is very well attended to, although i am not much of a casino person. IT has a 8th Floor bar And bistro with a Great view And nice ambiance.....the only detail I did not like is that the music from the 8th floor was felt all the way to the fifth floor where I stayed....but the great beds took care of that And I slept great anyhow.....
from Los Angeles, California
Submitted on 18-07-2016
I find that this hotel was really good. The hotel is modern, clean, and has many great amenities which you can read about elsewhere. The bed was comfortable and everything in the room was clean. We're paying about $106 a night and, honestly, I don't think we'll be able to find a comparable room and hotel around this area for the same price. In our interactions with staff we found them to be polite and attentive to your needs. Breakfast will not blow your mind, but it is more than adequate, pa... Read more
from texas
Submitted on 22-07-2016
I have stayed here many times and Allen the bartender in the lobby bar always treats me well ! Just come to see Allen he makes a killer drink and is super helpful. The rooms are nice as well ! Its close to Multiplaza and you can score whatever food or shop you want within walking distance ! great hotel !
from Managua, Nicaragua
Submitted on 27-07-2016
This is a small chain hotel on an excellent location in Escazu near shopping malls and restaurants. It is decorated with taste , very contemporary and local at the same time . The rooms are super comfortable. Breakfast is included with the room . It is very good and served in a nice atmosphere . One of this hotel's interesting spaces is its rooftop pool with a fantastic view of the surroundings.
from panama
Submitted on 13-08-2016
I visited the hotel on several occasions, all for business motives. Found it to be the best option for its price at the whole area of Escazu, which is very nice,safe and has a lot to offer : mall, Great restaurants nearby (Don't forget to visit Avenida Escazu). Staff is very helpful and nice, good food yet need in my opinion more variety on the room service menu and flexibility while ordering. Has a very nice bar and restaurant at the roof top,and a little tiny pool and small gym (some parties ... Read more
from Stockholm, Sweden
Submitted on 15-08-2016
We only stayed here for a night in between two flights. Itâ??s about a 20 minute (21 km) drive from the airport. The hotel is a modern hotel (built 2013) with stylish rooms. The value (price and standard) was really good compared to many other hotels in San JosĂ©. Our standard rom was very spacious and the bed was comfortable. The bathroom held a high standard. The hotel has 24-hour room service. We tried the club sandwich but it was not very good. The service at the hotel was good. The rest... Read more
from Singapore
Submitted on 28-08-2016
The Sheraton San Jose is a very professionally run hotel. The staff, the rooms, every thing was first rate. The breakfast was one of the highlights ---- certainly the best breakfast I had in Costa Rica with great local dishes, fresh juices and the best Costa Rican coffee.
from Atlanta, Georgia
Submitted on 31-08-2016
My expectations were blown away. I expected a simple Sheraton. Not at all. The only drawback if you consider it one, is that it is out of the city, and a good way from the airport, but worth the car, bus, or taxi. A big Mall within walking distance is also a great plus for many. (Expat part of town). Now the great parts. Very modern. "Quiet" casino attached (if you are interested). Free, close parking around the building. Views to die for. Rooftop pool, lounge, spa, exercise, all top notch. Good... Read more
from Oakville
Submitted on 02-09-2016
We enjoyed the Sheraton only for one night before your flight. Thumbs up to the designer as this place is beautiful. The staff was always friendly and professional and we appreciated that we were able to check in with English speaking staff. Sorry our Spanish is not the greatest. The breakfast was amazing, good quality food and the attention to detail with the presentation was excellent. Thank the chef for us. There is a Casino attached to the hotel which was great to passing the time while we ... Read more
from
Submitted on 07-09-2016
It's a great hotel .. really nice stay.. staff are extremely friendly. The breakfast buffet is amazing.. Overall great service .. great WiFi and they also do have a great roof top bar and restaurant.. also a decent gym. Negative: pool.. I wouldn't call it a pool.. more like a big tub..
from Tampa, Florida
Submitted on 07-09-2016
As a platinum member of SPG, I've stayed at many Sheratons. This is one of the good ones. They provided an upgrade to a suite (639) on the club level, which was a very nice room with a great balcony and view of the valley. Nice staff, who provide a very nice welcome gift as well. My only gripe was standing in the SPG "line and rug" waiting to check in and have the staff take some random walk up 1st w/out scanning to see who was waiting. But, alas, waiting in line is a personal pain point....not ... Read more
from
Submitted on 10-09-2016
The staff was great, the rooms were very well-appointed and new. Shower was perfectly designed so you could turn it on without getting wet. Bed was massive and super comfortable. One of Sheraton's newer properties and done very well. Only complaint is that my thermostat did not go below 21C (75F) and I couldn't sleep the first night. I called in the morning and they had someone come up and remove the temperature lock.
from Marseille, France
Submitted on 27-09-2016
Slept there 2 nights arriving in CR and departing, it was a good deal as I moved to Manuel Antonio. The room is excellent and the bed is amazing Confortable . The hotel has a nice Casino and I enjoyed playing a little bit. The breakfast was very good but the food in the 6 the floor was not ok. In general I liked it. Merci
from
Submitted on 07-10-2016
This hotel is conveniently located near cima hospital, multiplaza and many restaurants. Rooms are clean and tasteful. Breakfast is included and very good. The only downside is staff. Impossible to get through to reception or room service. They don't seemed to be informed about restaurants, events or things to do in area. I stay here monthly and am always disappointed with the service. Overall, very good place to stay.
from Toronto, Canada
Submitted on 17-10-2016
Stayed at the Sheraton this past weekend, the night before our flight home. We were amazed with our experience at this hotel. Spacious room with a modern bathroom, as well as king bed that was extremely comfortable. Great views of the mountains, as well as conveniently located beside the Multiplaza. The Casino was also fun, with great live music. Overall a solid stay, and will be our go-to hotel in San Jose.
from Escazu, Costa Rica
Submitted on 18-10-2016
Stayed last week on a business trip and was taken care of. The staff goes above and beyond and will go that extra mile for you and anything you need. Had most meals in the meeting rooms and breakfast in the restaurant, all were excellent. Overall the best value and service in the Escazu area!
from San Francisco, California
Submitted on 27-10-2016
This hotel has a very convenient location in the nicest area of San Jose, Costa Rica. It's about a 10 minute walk to the mall or you can take a free shuttle. There are tons of restaurants near here as well. A lot of reviews complain about the noise from the casino and the rooftop bar but I honestly was not disturbed by any of it. I guess they just had unlucky nights. The casino next door is nice to relax after a long day of traveling the city. One of the best things is that there is Uber in ... Read more
from Marathon, Florida
Submitted on 01-11-2016
We were upgraded to executive king suite on 4th floor. Awesome view from two sides. Super comfy beds. The showers are huge. With a rain type shower head. Excellent breakfast. Made to order omlets. The casino food is really good. We enjoy the free shuttle service to the Multi Plaza. But the best service of all is the 2 guys that handle ALL your luggage. We brought our 2 dogs and they even provided dogs beds and food dishes. If we stay in San Jose the Sheraton will be our choice.
from Caracas, Venezuela
Submitted on 02-11-2016
The Sheraton is well located and for the business traveler has all the needs. Their restaurant, without being pretentious does a great job. If Orlando is there you will be well served and can enjoy a good meal.
from Rijswijk, The Netherlands
Submitted on 06-11-2016
Amazing room with the most comfortable bed and very luxury bathroom. Staff is great. You can park your car for free close to the entrance. We used the well equiped gym 2 times. Pool a bit small but a nice view from the rooftop. Breakfast was great to. Nice hotel to relax before or after your trip true costa rica. You can walk to the big shopping centre.
from Turin, Italy
Submitted on 11-11-2016
Good, clean, personnel is nice and kind. A good hotel fully within standards. Very clean in the rooms and in the common areas. WiFi works well in the whole hotel. Breakfast is rather normal and they could have done a bit more in terms of quality and variety.
from Newport Beach, California
Submitted on 18-11-2016
Slow wifi, next to a noisy freeway and constant barking dogs all night, boring area. Bad and not enough parking. No valet. Casio brings in a seedy crowd. Every time I call the front desk the phone rings for 5 minutes. No respect for SPG Elite. The staffs English is very poor. Grettel the sales manager is awful, poor English poor interpersonal skills and no hospitality ability what so ever. Breakfast was crap. Have been to most luxury hotels in San Jose and this place just blows for so many reaso... Read more
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