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Holiday Inn San Jose Downtown Aurola

San Jose, Costa Rica (SJO)

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Based on 653 reviews
Aurola Holiday Inn is the Only 5 Star Hotel in downtown San Jose.
Style: City Hotel.
Room & Rates
Two Queen Beds - Non Smoking - Holiday Inn San Jose Downtown Aurola - 1

Two Queen Beds - Non Smoking

Spacious modern room with two queen beds, free wireless, HSIA premium bedding, work desk, cable TV with premium channels including HBO, complimentary electronic safe, AC, mini bar at a charge, coffeemaker with britt coffee, complimentary use of guest robes, modern bath shower with hairdryer.

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Two Beds - Non Smoking - Holiday Inn San Jose Downtown Aurola - 2

Two Beds - Non Smoking

Spacious modern room with two queen beds, free wireless, HSIA premium bedding, work desk, cable TV with premium channels including HBO, complimentary electronic safe, AC, mini bar at a charge, coffeemaker with britt coffee, complimentary use of guest robes, modern bath shower with hairdryer.
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Two Bed Mobil Accesible Roll Shower - Non Smoking

  • Business desk
  • High-speed wireless Internet
  • Two phones and two phone lines with free local calls and voice messaging
  • Safety deposit box
  • High-speed wireless Internet
  • Mini-bar
  • Coffee maker
  • Cable TV with premium channels
  • Alarm clock
  • Hair dryer
  • Bathrobes
  • Pillow menu
  • 24-hour room service
  • Iron and ironing board
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One Bedroom Suite - Non Smoking

  • Business desk
  • High-speed wireless Internet
  • Two phones and two phone lines with free local calls and voice messaging
  • Safety deposit box
  • High-speed wireless Internet
  • Mini-bar
  • Coffee maker
  • Cable TV with premium channels
  • Alarm clock
  • Hair dryer
  • Bathrobes
  • Pillow menu
  • 24-hour room service
  • Iron and ironing board
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Standard Room - Holiday Inn San Jose Downtown Aurola - 3

Standard Room

Featuring free wireless, HSIA premium bedding, work desk, cable TV with premium channels including HBO, AC, coffeemaker with Britt coffee, free safe, mini bar, modern bath shower.
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King Executive - Non Smoking - Holiday Inn San Jose Downtown Aurola - 4

King Executive - Non Smoking

Comfortable spacious room on executive level with 1 king bed and scenic views of the city and mountains, free wireless, HSIA premium bedding, work desk, cable TV with premium channels including HBO, AC, coffeemaker with britt coffee, free electronic safe, mini bar at a chare, modern bath shower with hairdryer
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King Leisure - Non Smoking - Holiday Inn San Jose Downtown Aurola - 5

King Leisure - Non Smoking

Comfortable spacious room with 1 king bed and city views, free high speed wireless internet, AC, premium bedding, work desk, cable TV with premium channels including HBO, AC, free electronic safe, mini bar at a charge, coffeemaker with britt coffee, modern bath shower with hairdryer

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King View - Non Smoking - Holiday Inn San Jose Downtown Aurola - 6

King View - Non Smoking

  • Business desk
  • High-speed wireless Internet
  • Two phones and two phone lines with free local calls and voice messaging
  • Safety deposit box
  • High-speed wireless Internet
  • Mini-bar
  • Coffee maker
  • Cable TV with premium channels
  • Alarm clock
  • Hair dryer
  • Bathrobes
  • Pillow menu
  • 24-hour room service
  • Iron and ironing board
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King Mobil Accessible Roll in Shower - Non Smoking

  • Business desk
  • High-speed wireless Internet
  • Two phones and two phone lines with free local calls and voice messaging
  • Safety deposit box
  • High-speed wireless Internet
  • Mini-bar
  • Coffee maker
  • Cable TV with premium channels
  • Alarm clock
  • Hair dryer
  • Bathrobes
  • Pillow menu
  • 24-hour room service
  • Iron and ironing board
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Two Bed Deluxe Two Persons - Non Smoking - Holiday Inn San Jose Downtown Aurola - 7

Two Bed Deluxe Two Persons - Non Smoking

  • Business desk
  • High-speed wireless Internet
  • Two phones and two phone lines with free local calls and voice messaging
  • Safety deposit box
  • High-speed wireless Internet
  • Mini-bar
  • Coffee maker
  • Cable TV with premium channels
  • Alarm clock
  • Hair dryer
  • Bathrobes
  • Pillow menu
  • 24-hour room service
  • Iron and ironing board
Hide room details
Holiday Inn San Jose Downtown Aurola
5th Ave And 5th Street, Barrio Amon, CC Costa Rica San Jose

Location

When you visit Costa Rica, you definitely want to be near all Costa Rica`s attractions. The Aurola Hotel is the only 5 Star Hotel located in downtown San Jose, the capital of Costa Rica.

Resort Details

Just a stroll across the park, museums, nightlife, shopping, financial and government centers. The mirrored glass tower is one of San Jose landmarks, reflects the ever-changing tropical skies above this exciting Latin American Capital.

The Aurola Holiday Inn located in the heart of shopping district, commercial offices, museums, theatres and cosmopolitan nightlife.

Well, come on in and take a look around! The lobby is San Jose\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s premier meeting and greeting place for friends and strangers alike. The use of tropical hard woods, stone and indigenous plants in the decor provides a welcoming atmosphere with a native touch.

  • One Formal Restaurant El Mirador, on the 17th Floor offering a magnificient view of the city. Available for Dinners Only.
  • Tropicana Restaurant available for Breakfast, Lunch and Dinner.
  • La Palma Pop Bar
  • 24-Hour Room Service
  • Indoor heated swimming pool and Hydro-Massage Jaccuzy.
  • Fitness Center
  • Banquet and Conference Facilities
  • Candy Shop and Souvenir Store
  • Business Center
  • On-Site Travel agency
  • Rent a car
  • Free parking lot for 300 cars
  • Ballet Parking 24 hours
  • Money exchange
  • 24-Hour Manager on Duty
  • Executive Floor Available with International Phone Calls to USA and Mexico FREE. Happy Hour 5-7 p.m., Continental Breakfast, Coffee and snacks during the day, sodas and juices included. Small Meeting Room upon request.
  • On-Site Casino 11 a.m. - 4 a.m. Live Music over the weekend.

Accommodation Details

The Aurola`s spacious, tastefully decorated rooms and suites are designed with your comfort and safety in mind and most offer incredible views of San Jose Costa Rica city and mountains beyond.

  • Free local calls
  • Business Desk
  • Complimentary High speed Internet access
  • 2 phones Lines
  • 2 phones
  • Voice Message
  • Safety deposit box
  • Mini-bar [$]
  • Coffee maker
  • Cable TV [HBO, CNN]
  • Alarm Clock
  • Hair Dryer
  • Room Service Available 24hrs [$]
  • Iron- Ironing Board

Nearby

You`ll understand why Costa Ricans are known for their friendliness the minute you are greeted by courteous, bilingual doormen and Reception Associates. At your convenient guest services booth and tourism center, you can get information about local tours and attractions.

  • National Theater
  • Gold Museum
  • Cultural Park
  • National Museum
  • Democracy Park
  • Jade Museum
  • Central Park
  • Central Market
  • Morazan Park across the street
  • Methalic School
  • Espana Park
  • Children Museum
  • Melico Salazar Theater
  • Walking Distance to Central Avenue with Shopping opportunities

AMENITIES:
  • 24-Hour Front Desk
  • Airline Desk
  • Banquet Facility
  • Business Center (+)
  • Car Rental Desk (+)
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Elevator / Lift
  • Fitness Facility
  • Free Local Calls
  • Free Parking
  • Free Wi-Fi
  • Horseback Riding (nearby) (+)
  • Indoor Pool
  • Interior Corridors
  • Lounge/Bar
  • Medical Services (+)
  • Properties with Word of Mouth Testimonials
  • Restaurant
  • Room Service (+)
  • Spa Services (+)
  • Tennis Courts (nearby)
  • Valet Parking (+)
  • Wedding Services (+)
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 653 reviews
from New York
Submitted on 26-04-2016
Gross room. They saw all the hair and they did do the right thing by upgrading me. The tv's were all tube tv's. Breakfast average at best. The lobby decor was nice and based on the lobby, you would have expected a better hotel. The staff was friendly.
from Houston, Texas
Submitted on 27-04-2016
I went to San Jose for first time and the whole staff at the hotel was very helpful .. If you ever get to stay there ask to get upgraded to executive level đ???đ??Ľ.. Excellent customer service couldn't ask for more.. They recommended what areas to go to and when is the best time to travel to specific excursions.. It's currently the rainy season here so certain excursions won't be as fun but overall there is a lot to do.. Headed toward Herradura which is 6km from Jaco
from
Submitted on 30-04-2016
The hotel rooms feel a little dated but the bed is very comfortable and everything very clean. We're on the 15th floor with access to Happy Hour drinks from 17:00-19:00 which are great (soft drinks, beers, spirits). The free breakfast is fruit and muffins, so not the biggest selection but enough to get you going with the coffee. Staff have been very helpful. Great views of San Jose from the room.
from La Fortuna de San Carlos, Costa Rica
Submitted on 02-05-2016
From the moment you arrive, the staff gives you personal, genuine attention. I would recommend staying at least 2 night's in this hotel and fully taking in San Jose's sights. The location of the hotel is walking distance from the down town.
from Fort Lauderdale
Submitted on 20-05-2016
Always my first stop before the coast. Been coming for years.Beds excellent. Most places very hard. I love it hear.The staff goes out of there way. The food good bargain. My shopping is good. Always a pleasure to see everyone.
from Chicago, Illinois
Submitted on 04-06-2016
My friend and I travel to Central and South America often and we decided to stay here again after a horrible experience in Playa Jaco. Let me just say that this is one of the best inner city hotels we have ever stayed in. The staff are all incredibly nice and helpful. The location is right in the heart of the city and convenient to everything. Rooms were clean with nice views, linens were soft and inviting and the mattress was pleasantly plush. I would absolutely recommend this hotel to any... Read more
from Jaco, Costa Rica
Submitted on 12-06-2016
It's in downtown. Easy walk to a lot of local attractions, China Town, museums and parks. Rooms are comfortable. Restaurants are average, breakfast is more Tico than gringo so if rice and beans and weird canned ham are your thing you might like it. Staff is great. Location is good for tourism but not good for getting to the airport. About a 30 -45 min ride ($30 for taxi) depending on how bad the bad traffic is. Still I love staying here. If you're not in a hurry and want to experience ... Read more
from
Submitted on 17-06-2016
This was my families first time visiting Costa Rica, and we absolutely loved how comforting the rooms are. There were always Taxis available for us, and the staff was very helpful. We also luckily had a beautiful view to wake up to in the mornings of the mountains.
from San Jose, Costa Rica
Submitted on 18-06-2016
I've lived in the San Jose area with my family for over a decade. For anniversaries, I usually take my wife to the upscale hotels in the city for the night. We decided to save some money and tried the Holiday Inn downtown. It's walkable to great restaurants and night life, the lobby feels nice like a hotel, the room was clean and nicely decorated, and the bed was exceptional. Our room had a king sized bed, and was a corner room with windows looking two directions. We will go back.
from Granite Bay, CA
Submitted on 20-06-2016
We stayed here as part of a group tour with Natural Expeditions. We had a corner King room on the 12th floor with spectacular views. We spent one day exploring San Jose and the hotel was walking distance to the museums, the main avenue, and the National Theater. There are several nice parks near the hotel. We were advised to not walk at night, so took a taxi to dinner. The breakfast buffet was good and plentiful. Big fitness center and nice pool (although we didn't go in).
from Terrace Bay, Canada
Submitted on 24-06-2016
We had drinks in the bar on the second floor which has happy hour from 5-7. Drinks were great. The restaurant on the 17 th floor was excellent. No shorts or sandals allowed. The service was great and the food delicious.
from Toronto, Canada
Submitted on 30-06-2016
The Holiday Inn offered everything you would expect and want for this price point. Comfortable, clean rooms with a nice staff and great overall layout. The location is perfect if you like the City, it is near everything and nice for touring around the city. Recommended.
from Largo, Florida
Submitted on 16-07-2016
My 7th floor corner room had an excellent view of San Jose and the distant mountain range. Hotel's large exercise room and indoor pool are unique features for a hotel in San Jose. The professional staff are friendly and helpful. The hotel is a good base for exploring the local museums My room was quiet and housekeeping paid a daily visit. A supermarket and numerous restaurants are nearby. Caution: At night do not walk anywhere in the downtown area. Use a taxi. Tour desk was excellent in bookin... Read more
from
Submitted on 18-07-2016
The staff were very good here - car park, porters, front desk - and made us feel very welcome. The hotel itself is well maintained with good sized rooms but could probably do with a make over. The wifi worked well and for out two night stay it was good.
from
Submitted on 22-07-2016
We only stayed for one night before heading to the airport the next morning. The woman at the check in counter was nice, but she told us to park in a lot that was full. Unfortunately the hotel is located in the middle of downtown San Jose and the traffic is HORRIBLE. Once we circled back around, she did offer to have the bellhop park our car for us. My card key did not work for the elevator, had to get another one. DO NOT eat at the restaurant in the lobby. The service is ridiculously slow and t... Read more
from Allendale, New Jersey
Submitted on 26-07-2016
Nice hotel in a good location. A few restaurants within walking distance. Rooms are good size, quiet, good A/C. The included breakfast is awesome. Lots of fresh choices. Staff is friendly and helpful. Security seems good.
from Minlaton
Submitted on 26-07-2016
We spent a few nights in San Jose at the Aurola and were very impressed with the hotel as a whole. The beds are really comfortable (as all Holiday Inn beds seem to be) and the staff were very eager to please with everything we asked. Breakfast is good with a good variety of dishes and the restaurant also has a good menu to choose from. The hotel is only two blocks from the main shopping mall with loads of shops and eating places. There is a market in the main street as well which is good fun b... Read more
from Pomona, California
Submitted on 03-08-2016
Smoke pouring in from a/c vent in room every 4 hours or so as if someone was smoking at the other end of the venting system. One pillow reeked of smoke. Reported to hotel. HATED the fact when my daughter checked in as a group she was told there were too many people trying to get into the rooms by a snotty check in clerk. She was checking in because her father in law had just died in the hospital and everyone was too upset to line up at the desk. Except for that one person, we were treated we... Read more
from Woodbine, Maryland
Submitted on 04-08-2016
Had a great two nights. Roomy suite, clean and comfortable. Most staff was friendly and helpful. Loved that as HI members we had a happy hour. The pool is gorgeous and warm. Ordered breakfast in bed- the kids were so excited. Disaster - the order was not correct, and the food was terrible. Ordered croissants and got three crescent roll type items that were about a third the size of a crescent roll and well over cooked. Not close to a croissant. Eggs were rubbery and somehow the café con leche c... Read more
from Ashburn, Virginia
Submitted on 05-08-2016
Thanks to bad maps on booking.com, we reserved this place and 6 hours later needed to change to a Holiday Inn that WAS closest to the airport. Although the Holiday Inn where we wanted to stay called this one to ask them to transfer the reservation, they REFUSED. Then we spent an hour on the phone with Booking.com and they spoke to the manager, Catherine, who also refused to transfer the reservation even though the company would not be losing any money. We can't recommend any place that doesn't v... Read more
from
Submitted on 08-08-2016
Nothing fancy, but good for spending one night at the beginning and end of our trip. The staff, especially Tatiana and Adonay, were incredibly helpful and welcoming. The room was comfortable and we were high enough up that we got a good view of the city. You do have to pay for transportation from the airport, but it is easy to setup since the hotel works with Grayline Express.
from
Submitted on 11-08-2016
We got into San Jose and needed to find a hotel fast. Because this was our first night in Costa Rica we just got a hotel inn thinking it would be as good as it is in the states. We were very very very wrong. We got to the front desk and were completely ignored. The girl working was just sitting on the computer ignoring me. Her name was Johanna and she has the WORST customer service I've ever gottan from a front desk. She was rude and unfriendly ever other time we needed help as well. The breakfa... Read more
from Chicago, Illinois
Submitted on 12-08-2016
Stayed in 2 different rooms for 3 nights total. Hotel could use some updating of the bathrooms. Faucets fixtures were tarnished and the sink drain stopper was missing. Elevators require you to swipe your room key and will only stop on your floor, which is a good security feature, but annoying if you can't visit someone on another floor. Breakfast buffet was good.
from
Submitted on 17-08-2016
Arrived at 13:00 hours after a long flight checked in and only then was I advised that the hotel had no water. Was assured that this would be solved in a couple of hours, since I explained that if no assurances could be given I would move to another hotel. Returned to hotel in the evening and still no water and hotel manager unable / unwilling to give assurances regarding when water supply would be re-established. Also on check in I advised that safe in room had been left locked. Despite assura... Read more
from
Submitted on 19-08-2016
This is a very beautiful and we'll managed hotel. Upon arrival the bellman and concierge provided a truly first-class experience. The room.was very comfortable with a panoramic view of San Jose and the surrounding area. The location is central to the downtown San Jose attractions. Special thanks to the General Managers of both the hotel and adjoining casino for providing excellent services to both businesses. In response to the review about no running water..yes that was true but the gener... Read more
from San Juan, Puerto Rico
Submitted on 21-08-2016
This hotel is in the center of the city, with places to eat and shop at walking distance. Not too close to the tourist attractions but if you take tours isn't bad. The rooms are comfortable and clean but don't have a refrigerator. The complementary breakfast was really good and the food from the restaurant abd room service was nice as well. Service at the restaurant was kind of disappointing, like everyone was new. In general a great stay.
from Guanacaste
Submitted on 22-08-2016
I tried to resolve this through email. However their response was computer generated. First we had the most disgusting Caesar salad on the planet with disgruntled employees. Then we came to our car in the am and 25,000 colones was missing from the compartment in the center console. I didn't realize they had valet parking until we arrived, we were late for the wedding so I didn't think to sweep the car for money before handing the keys over. Deeply disappointed! This was not a quality stay.
from DRose4MVP
Submitted on 27-08-2016
Stayed at this hotel on a business trip, not the area to stay for business which i found out at night. hotel itself is very clean and safe no problem there but standing in the area and just watching the people is very entertaining. this hotel happens to be in the red light district of san jose even though it is also downtown. interesting experiance and safe.
from
Submitted on 08-09-2016
The hotel is conveniently located downtown close to the interesting places - the Main Street, restaurants, coffee shops, museums, and karaoke bars. It has a very pleasant pool, a gym, and friendly staff. The breakfast is awesome with a lot of fresh fruits, and is a really good deal. The area is OK for San Jose but be careful when crossing the streets as traffic is somewhat confusing.
from
Submitted on 13-09-2016
Came here on a business trip .. Actually stayed here many times in the past Convenient to down town and is a nice clean hotel Certainly good for both the business and vacation Travellers Staff are always nice and friendly
from Rio de Janeiro
Submitted on 15-09-2016
I came here attending a conference located at the same hotel. Since I stayed for 4 nights it was a pretty average experience. Service was ok for a 3 star hotel, San José young nightlife is pretty close to the hotel. The park in front of the hotel becomes a little bit creepy at nights with some junkies (nevertheless I didn't have any issue with them). In breakfast you have option for Costa Rican or American Breakfast. There are plenty of museums nearby, and the hotel can make tour reservations... Read more
from Berlin, Germany
Submitted on 17-09-2016
Nice hotel in a lively location of San Jose. While the building is not the most modern one it was efficiently transformed towards nowadays environmental and sustainability standards. Special feature for me was the friendly personal, especially when I needed to solve a complex electrical charging problem with an unusual voltage (as I had forgotten the respective charger for that at home). The hotel people happily engaged in finding/building a solution, which even included the front desk superviso... Read more
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