Hotel Features.
For a surcharge, shuttle services include an area shuttle which runs to destinations within 1 km, a roundtrip airport shuttle (available on request), a cruise ship terminal shuttle, and a shopping center shuttle. Complimentary wireless Internet access is available in public areas. Hotel Santa Cruz Cartagena features a concierge desk, multilingual staff, and tour/ticket assistance. Room service is available. The hotel serves full breakfasts (surcharges apply). Guests can enjoy a complimentary evening social on select days. Additional property amenities include currency exchange, express check-in, and express check-out. The property has designated areas for smoking. A total renovation of this property was completed in November 2010.

Guestrooms.
15 air-conditioned guestrooms at Hotel Santa Cruz Cartagena feature safes and windows that open. Rooms are all accessible via exterior corridors. Accommodations offer city or courtyard views. Bathrooms feature showers and makeup/shaving mirrors. Wireless Internet access is complimentary. In addition to phones, guestrooms offer free local calls (restrictions may apply). Cable television is provided. Guests may request in-room massages, irons/ironing boards, and hair dryers. A nightly turndown service is offered and housekeeping is available daily.

Notifications and Fees:

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• A resort fee is included in the total price displayed.
• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• All guests staying in hotel guestrooms must be registered with the hotel.
• No onsite parking is available.
• No pets and no service animals are allowed at this property.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

• Transfer service fee per adult: COP 60000 (roundtrip)
• The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Additionally, the tax is applied per room when the room is shared by a taxable and a nontaxable guest.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Late check-out fee: COP 90000
• Breakfast fee: COP 10000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.