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FINAL WEEKEND: $5 Books Your Hotel Details 

Hotel Casa San Agustin

Cartagena de Indias, Colombia (CTG)

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Based on 539 reviews
Room & Rates

Classic

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the flat-panel television and DVD player provide entertainment. Enjoy welcome amenities. A minibar is supplied. You will have bathrobes, slippers, and complimentary toiletries. Climate control, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Deluxe

  • One King Bed
This room opens to a balcony or patio. Complimentary wireless Internet access keeps you connected, and the flat-panel television and DVD player provide entertainment. Enjoy welcome amenities. A minibar is supplied. You will have bathrobes, slippers, and complimentary toiletries. Climate control, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Junior Suite

  • One King Bed
This room features views of the garden from the comfort of a balcony. Complimentary wireless Internet access keeps you connected, and the flat-panel television and DVD player provide entertainment. Enjoy welcome amenities. A minibar is supplied. You will have bathrobes, slippers, and complimentary toiletries. Climate control, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Premium

  • One King Bed
This room features views of the garden from the comfort of a balcony. Complimentary wireless Internet access keeps you connected, and the flat-panel television and DVD player provide entertainment. Enjoy welcome amenities. A minibar is supplied. The jetted bathtub is a great place to wind down; the bathroom also has bathrobes, slippers, and complimentary toiletries. Climate control, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Hotel Casa San Agustin
Centro Calle de la Universidad No.36-44, Cartagena, Colombia 1300

Hotel Features.
Hotel Casa San Agustin features a restaurant, a poolside bar, and a bar/lounge. Room service is available 24 hours a day. The hotel serves a complimentary continental breakfast each morning in the restaurant. Recreational amenities include an outdoor pool. Complimentary wireless Internet access is available in public areas. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Concierge services, limo/town car service, and tour/ticket assistance are available. Additional property amenities include coffee in the lobby.

Guestrooms.
Air-conditioned guestrooms at Hotel Casa San Agustin feature iPod docking stations and minibars. Beds come with Frette Italian sheets. Bathrooms feature bathrobes, slippers, and complimentary toiletries. Wireless Internet access is complimentary. In addition to safes, guestrooms offer phones. Flat-panel televisions have DVD players. Rooms also include welcome amenities. Housekeeping is offered daily and guests may request irons/ironing boards.



Notifications and Fees:

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding. Children may not be eligible for complimentary breakfast, if one is offered.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
  • No onsite parking is available.
  • No pets and no service animals are allowed at this property.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • Resort fee: COP 9000 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.


Based on 539 reviews
from
Submitted on 23-05-2016
Absolutely fantastic stay, no complaints whatsoever. Quality of customer service was second to none. The lovely Katherine at front desk was particularly helpful! Already thinking about the next visit.
from Union, New Jersey
Submitted on 24-05-2016
Spent 4 days at this hotel last week. From the start the service was excellent. Everyone made it a point to smile and say hello, from front desk staff to the housekeeping staff. Hotel was extremely clean Room was well cooled and comfortable - We stayed in Room #203 Outdoor jacuzzi was very big and had heated water Wi-Fi was excellent everywhere on the property including in the room Bed was like a cloud Room Service was excellent and timely Special thank you to Lizardo, Gladys, Katiya, Kather... Read more
from New York City
Submitted on 01-06-2016
My wife and I just returned from a few great days at the Hotel Casa San Agustin. Great atmosphere, and nice small touches to make your stay special. While we would recommend the hotel, one word of caution. Our room was located above the internal courtyard that was part of the hotel restaurant. For the three nights we stayed here, there was a live band in that courtyard who played until midnight. While the music was good, it was so loud that my wife and I had to shout at each other in t... Read more
from Detroit
Submitted on 05-06-2016
My husband and I stayed in the 2 bedroom suite, we really enjoyed both outdoor spaces using the main level terrace with the Jacuzzi midday to cool off with a glass of sangria and the upper terrace at night taking in the view. The breakfast was amazing and the resturant is one of the best in the walled city recommend the ceviche and lobster empanadas. Highly recommend this lovely hotel!!
from Peachtree City, Georgia
Submitted on 05-06-2016
My wife and I have been fortunate to stay in many luxury hotels throughout our travels. This hotel presents personalized attention in the feel of that given by a caring friend or family member . The staff is able to strike a good balance in being very helpful without the possible drama or intrusiveness of a real family. The hotel was very clean, beautifully appointed and within easy walking distance of all of the Old Town attractions. The food and drinks are wonderful and the housekeeping wa... Read more
from
Submitted on 07-06-2016
From the first moment you enter the hotel you will feel like you are home. Every staff member is extremely friendly and always ready to assist your every need or desire. Reservations were made for us at the best restaurants in the city prior to our arrival and private tours arranged upon our arrival so that we could simply enjoy the city. Make sure you upgrade to a room with private pool or hot tub - you won't be disappointed and do include the breakfast option as it is a great way to start a ... Read more
from San Francisco, California
Submitted on 07-06-2016
My partner and I stayed here recently and had the absolute best time. We were welcomed with a yummy drink and got to check into our room early. The hotel is absolutely gorgeous. We were upgraded to a suite bc of a problem with our toilet and it was fantastic. The pool has an old aqueduct that splits it above as this is an old house, but it gives it such a cool feel. The staff are top notch - they go above and beyond. We were helped by Luis and another guy (can't remember his name!) And they t... Read more
from
Submitted on 08-06-2016
Casa San Agustin was tip top from check-in to check-out. This is the type of place that turns a good vacation into a great one. If you can, spend a few extra bucks and stay here. The hotel arranged for transportation from the airport to the hotel where we were greeted curbside and taken promptly to the hotel for a cold towel and refreshing cucumber/mint beverage (essentially a virgin mojito). Katharine and Lorenzo greeted us, gave us a tour of the hotel and took us to our room. The firs... Read more
from Charlotte, North Carolina
Submitted on 15-06-2016
The beauty of the property is matched by that of the people who work there, from the managers to the maintenance folks. Each of them greeted us warmly, professionally every day and made it clear that they wanted to make our stay comfortable. Elena, the Guest Relations Manager, reached out to us a week before we arrived to inquire about dinners and outings we would like to reserve. Katherine helped us reconfirm tenuous reservations at our next hotel. The design of the hotel and its rooms is el... Read more
from Toronto, Canada
Submitted on 18-06-2016
We stayed here in our trip on coast of Colombia. The hotel was great and location was incredible. Colombia seems to be hit or miss in the hotel category but we found this was a hit! Romantic area and great walking distance to all the places you want. Only downside was our AC was not so strong and only average. Cartagena is HOT so that was a bit of a disappointment. However the hotel made up for the rest! Stay here in confidence.
from New York City, New York
Submitted on 18-06-2016
We just came back from our amazing stay at Hotel Casa San Agustin last night, and I just can't stop smiling every time I think about the stunning grounds and of course the top notch service from everyone at Casa San Agustin! our check-in process was flawless, Luis made us feel so welcomed as soon as we walked thru the doors, as well as every single person who works at Casa San Agustin. our room was stunning, the bed super comfy and the sheets, ahh those sheets were so soft, the room was just spe... Read more
from
Submitted on 23-06-2016
We spent a night at this hotel. Everything was great or better. The rooms nicely designed and nice, the food at the restaurant was good and, the array of plates at the breakfast were amazing. The location is convenient. The best was the service who were cordial and attentive.
from Washington DC, District of Columbia
Submitted on 30-06-2016
Where do I start...an entire staff that cares, warm and goes way beyond your expectations. The Front Desk with Katia, Katherine and Gladys who efficiently took care of all restaurant reservations and every single request we asked during our entire stay. Roberto in the dining room who insisted of escorting us, held my arm all the way to our restaurant a few blocks away seeing that I am on temporary leg brace and had to hobble around. And then there is our room... 20-ft. ceilings that makes yo... Read more
from London
Submitted on 02-07-2016
Stayed here for 3 nights. This is an amazing, beautiful luxury hotel. The beds are super comfortable and the bathrooms marble. Everything is perfect - it even smells perfect! Try the lobster empanadas - they are amazing! The only negative thing I would say is that they don't cool the pool so it feels more like a bathtub when you get in the heat of the day.
from
Submitted on 03-07-2016
The Hotel Casa San Agustin is a place I couldn't recommend more highly - the building, location, room and staff were all perfect. From the moment we arrived with our luggage, until the moment we checked out, everything was handled perfectly. The room was incredible, with a massive comfortable mattress, private plunge pool, free Wi-Fi in the room, quality amenities and one of the biggest dual-vanity bathrooms I've seen. We stayed here for our anniversary and wanted something a little special. ... Read more
from
Submitted on 04-07-2016
Wonderful experience from the start we were greeted by polite staff and a delicious refreshing cucumber drink at check it. The hotel is extremely clean lots of attention to detail. Our room was very comfortable awesome bed spacious bathroom with fresh fruits left for us as snacks. The hotel staff was amazing any need we wanted they were more than eager to help. The front desk staff arranged all our dinner reservations and also made arrangements for a day tour of Cartagena which was great! The in... Read more
from New York City, New York
Submitted on 12-07-2016
The San Agustin exceeded all of my expectations. Stepping through the wrought iron gate into the hotel lobby felt like entering another world where the hustle and bustle of Cartagena faded away. We were greeted by warm staff who offered us cool towels during check-in. The property was stunning and without fault. Again, the service went above and beyond attentive in a good way (Luis Fernando). The food was quite good, but the drinks were the real star - a combination of great bartenders and incre... Read more
from New York City, New York
Submitted on 16-07-2016
It's hard to pick a place to start. The property is lovely and is no more than a five minute walk from every point of interest in El Centro and San Diego. The staff is impeccable, friendly and knowledgeable. The rooms are luxurious and beautifully appointed. My wife and I stayed at the Casa San Agustin twice over the course of a recent trip to Colombia. Our first stretch of four nights was spent in a Junior Suite, which was very spacious and located on a separate landing, so it was incred... Read more
from Sydney, Australia
Submitted on 22-07-2016
This a high-end property with prices to match, particularly in a city that is generally, quite cheap. We decided to spend a night inside the walls of the old city and picked the best. However, I think you get value for your money - at least we did when we were upgraded to possibly the best suite in Cartagena. What a treat! Glorious hotel with lush surroundings inside a secure property, encompassing 3 restored, Spanish-colonial villas. We had upstairs and downstairs bedrooms, massive living room... Read more
from
Submitted on 27-07-2016
Awesome experience. Professional stuff. Great facilities. Flawless service. It was a good decision to stay at hotel casa San Agustin while I was visiting Cartagena. I enjoyed the piece and quiet I needed. This definitely added to the excellent service of the stuff. I will definitely recommend this hotel to friends and family,I am sure I will be back. I hope to get the same quality of service when I return. And so, I would like to thank the concierge team:Katherine,Katia and Gladys and the room ... Read more
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