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Intercontinental Cartagena De Indias

Cartagena de Indias, Colombia (CTG)

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Based on 241 reviews
Situated in Cartagena Walled City, this hotel is minutes from Casa del Marques de Premio Real, Puerta del Reloj, and San Pedro Claver Church and Conve
Room & Rates
Standard Room - Intercontinental Cartagena De Indias - 1

Standard Room

Room Amenities:
  • Sound System
  • Private Bathroom with Bathrobe and Hairdryer
  • Mini-Fridge
  • Mini-Bar
  • Coffeemaker
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Intercontinental Cartagena De Indias
Carrera 1 No. 5-12, Carrera, Cartagena de Indias, Colombia 130001


Situated in Cartagena Walled City, this hotel is minutes from Casa del Marques de Premio Real, Puerta del Reloj, and San Pedro Claver Church and Convent.

Why Stay Here

  • 24 Hour Business Center
  • Concierge
  • Baby Sitting
  • Restaurant
  • Meeting and Event Space

Resort Details

Take advantage of recreation opportunities such as an indoor pool, or other amenities including  concierge services, a restaurant,  and a meeting room.  Additionally,  there is a business center that offers a printer, technical concierge, analog dial-up, facsimile, and courier service, as well as mobile phone rentals. There is a health and fitness center on-site, live entertainment, an outdoor pool, dry cleaning pickup and laundry, same day dry cleaning, a shoe shine and other miscellaneous features include a dedicated lounge, ice machine, safety deposit box at the front desk, beauty salon and newsstand.

Accommodation Details

All 287 air-conditioned rooms provide kitchens with refrigerators, plus free Wi-Fi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include living rooms, dining areas, minibars, phones, and desks. The hotel also offers executive level rooms, an in-room safe and accessible features.

Restaurants, Lounges & Bars

Intercontinental Cartagena De Indias has a restaurant that has 4 sectors available for different needs. From enjoying a sandwich, go to tapas with delicious cocktails to taste the most exquisite showed by their chef. Enjoy music that will open your senses to a unique and unparalleled experience in a cuisine that provides international dishes with its unique local flavor.

Placed within the lobby, the Oceanika lounge is an area where the smell of coffee, distillates and Caribbean sea, star. It is the place people will choose to spend different moments, from the morning enjoying a selection of coffees from the Barista, pastries and contemporary music, ending the day enjoying their mixologists specialties with live bossa nova, jazz and blues rhythms, which will add charisma and charm to the refined ambience.

  • Beauty Shop/Salon (+)
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service (+)
  • Executive Floor
  • Fax Service
  • Fitness Facility
  • Free Wi-Fi
  • Ice Machine
  • Laundry Services/Laundry Facility (+)
  • Live entertainment
  • Lounge/Bar (+)
  • News Stand (+)
  • Outdoor Pool
  • Printing services available
  • Safe Deposit at Front Desk
  • Shoe Shine (+)
  • Spa
  • Spa Services (+)
  • Technical Concierge
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 241 reviews
from Fairfax, Virginia
Submitted on 12-05-2016
Where do I and my wife stayed at the Intercontinental Cartagena (IC) from May 8-11th at the tail end of our two week Colombian vacation. I will say from the get go that this has to be the greatest hotel staff I have come across in my travels. I have status with 3 different hotel chains as well as IHG and have stayed in many hotels across the US and world. I did not meet one employee who seemed like they did not like working there. It started with Jedda (I hope spelling is right) th... Read more
from Bogota
Submitted on 13-05-2016
Nice new hotel with very nice rooms, swimming pool and very good service. Good for business but with limited dinning and entertainment options for holidays. Faraway from the old city were most of the restaurants and the nightlife happens.
from Sydney, Australia
Submitted on 22-05-2016
This is a longish review but if you are familiar with the Intercontinental Hotel benefits and you are loyal to the brand, like we are, you might want to read this. We spent 5 nights here in April. We have stayed at a large number of Intercontinental hotels in the world and we are part of their loyalty programme which we pay an annual fee for (Ambassador members). We booked 5 nights with Executive club benefits which means that we get breakfast, unlimited soft drinks, water and refreshments at t... Read more
from Hartford, CT
Submitted on 28-05-2016
I just returned from a two day trip to Cartagena, Colombia. The Intercontinental is a stunningly beautiful hotel. The rooms are gorgeous. Clean, modern, and efficient. The staff are attentive and friendly. I couldn't have asked for a better stay. I didn't get a chance to use the pool but it looked lovely, as well. We had great food in the conference and it was a great location. Phenomenal views from your room. The old town is a quick cab ride away and well worth exploring. The city was sa... Read more
Submitted on 05-06-2016
Beautiful hotel, perfect location you can easily walk to almost everywhere in Bocagrande, and 10 min taxi drive to downtown . Just one observation the pool is beautiful but doesn't have any spot for sun protection, not umbrellas or kiosks so you can only stay for just short periods of time if you don't want to get sun burns.
from New York City, New York
Submitted on 07-06-2016
Stayed here for two nights. Everything in the hotel is very new, and modern. The room itself had all you may need, and a well stocked mini-bar. AC worked well. The wall where the TV was mounted was not bolted to the wall, It was kind of swinging back and fourth and exposing the wiring. Not sure if it's designed that way, or if it was just broken. Upon looking at the throw on my bed, and the couch I noticed a good amount of stains. The staff at this hotel weren't the greatest I've experienced. Ev... Read more
from Nassau, New Providence Island
Submitted on 19-06-2016
Stayed here for a business trip. Conferences were held in the hotel so spent a lot of time here. Staff was pleasant, although service in restaurant was very slow one night. Overall was pleased with my stay. Pool looked great although I didn't get the opportunity to swim in it.
Submitted on 21-06-2016
I have stayed in many hotels across the world and I can safely say this is easily the best Hotel so far! The Facilities, Design and most importantly the Service was First Class! It felt more like a Palace than a Hotel and my only regret is that I wish I could have stayed longer! The biggest praise from myself must go to the Front Desk team, especially Eduardo and Daniel who were always courteous and polite and also went the extra mile to help advise when needed and take an interest in our s... Read more
Submitted on 24-06-2016
The staff here is ABSOLUTELY AMAZING. They are all so friendly and helpful from moment you check in, to checkout. The bellmen Daniel (both of them), Jesus, and Eduardo will keep you smiling the entire time with great service. And Maria, Mayra, and Cindy from the front desk are extremely knowledgeable about the city and had outstanding recommendations of places to visit and eat. The facilities are beautiful and every thing is spotless clean, the bed was very comfortable, and the walk to the bea... Read more
from Ubud, Indonesia
Submitted on 25-06-2016
Stayed here last year when they just opened, and there were some glitches, we were so happy to see that all went very well this trip. The room was great, a corner suite with a beautiful large bathroom. Service was impeccable, we would like to mention Natalia the front desk manager who made us feel very welcome. Would definitely come back soon to this property and can highly recommend a corner suite if possible
from Barranquilla, Colombia
Submitted on 28-06-2016
Great location in the region of Bocagrande. Near the tip of the bay. Stands high above the other properties giving you the sense of being away from the crowds below. A great hotel. Interior decorated to the minimum but tastefully decorated. Pool area unfortunately has no shaded areas besides hiding around the corner at the area for smokers. Beautiful clean rooms. Service surprisingly very good. A true Sun International hotel living up to the standards of its group of companies. The casino Ri... Read more
Submitted on 29-06-2016
The hotel is absolutely immaculate however having said that the exterior (windows) need a real good clean. The staff couldn't have been more accommodating, especially around the pool area ( MATHIEUS ). I would genuinely recommend this hotel, we have stayed in Intercontinental hotels around the world and yes the standard may be higher in London or wherever but also more expensive, but here this hotel was reasonably priced and genuinely really very good. Rooms are to a good standard, pool area gr... Read more
from Boca Raton, Florida
Submitted on 03-07-2016
We visited Cartagena and been our first time we were not sure to stay at the beach side or inside the wall.... At the end we had to choose and the beach it was.. The intercontinental was great... New hotel, great service.... Fantastic infinity pool you see the sunset everyday... The only complain we got our room 2 hs after schedule time and all we got was sorry such is life.. How to ruin the start of our break but luckily Cartagena made it up!!! Must visit the wall city at night it's beautif... Read more
from Bogota, Colombia
Submitted on 09-07-2016
This is a very nice hotel overall, and I would like to separate this review into pros and cons: Pros: 1. Staff: The staff is amazing, Mayra who was the lady that helped with the check in was very welcoming, but the real star of this hotel is the women in charge of the eggs at the buffet, she was awesome, we laughed with her every morning and she even helped me when I was feeling sick one day. She is the star of this hotel! 2. Pool: The pool is amazing, the view is gorgeous and you cant come o... Read more
Submitted on 18-07-2016
This is a very nice hotel in excellent condition, everything is new with an infinity pool with DJ lounge music looking to the sea, good for drinks. Has 2 restaurants, the food is ok. The service is excellent. Staff always greeted extra special and they will get anything you need. Located next to a casino and next to a shopping mall with restaurants , cinema, coffee shops, etc. the beach is just crossing the street. They do not offer chairs and umbrellas but they are cheap to get there. Also you... Read more
from Bogota, Colombia
Submitted on 26-07-2016
We were 25 people and the staff was very helpful. The hotel and room are spacious. And the location of the hotel makes ir easier to get to know Cartagena. Excellent service. Nice rooms and modern lobby.
from Pennsylvania
Submitted on 29-07-2016
I recently spent 9 days at The InterContinental Hotel in Cartagena, Columbia. I would like to express my sincere thanks to the entire, wonderful staff for making my stay so fulfilling. From the entrance welcoming (Juan and Julio), to the front desk check-in girls (Mayra, Cindy, Isis, and Maria). A wonderful hotel restaurant breakfast buffet and a variety dinner menu to choose. Swimming pool has a great view of the Caribbean. This hotel provides a quality and professional 5 star service. The loca... Read more
Submitted on 30-07-2016
Great service, attentive staff, remodeled hotel with a modern pool with great views of the ocean No coffee or complimentary waters in the rooms which have now become standards of service Other than that it makes for a nice visit either if on business or pleasure
from Los Angeles, California
Submitted on 31-07-2016
Excellent hotel, friendly and helpful staff. The location on Bocagrande is right in the heart of all that area has to offer. It's not too far from the walled city. It's a 10 minute taxi ride. They even helped me practice my Spanish!
from New York City, New York
Submitted on 11-08-2016
I have traveled around the world and this was one of the best hotels i've ever stayed at. The hotel was incredibly clean, the staff was very friendly and helpful and we mentioned it was our 2 year anniversary to one of the bartenders and they sent up a free bottle of wine and chocolate covered strawberries! The pool was out of this is an infinity pool over looking the ocean. Around 5pm after a day at the walled city, we had the pool all to ourselves! The food at the hotel was very goo... Read more
Submitted on 14-08-2016
This rather be hotel is located at the end of Boca Grande neighborhood in a prime location, right in front of the beach but also conveniently located to visit the old city. The infinity pool is amazing and the restaurant next to the pool is very good. As usual for Intercontinental service is impeccable. Great job!
from Zurich, Switzerland
Submitted on 14-08-2016
A great property a bit outside the Historic center but closer to the beach. Modern and comfortable rooms with a wonderful breakfast and friendly, knowledgable staff. Definitely recommended. And a fascinating city.
from Weston, Florida
Submitted on 14-08-2016
I have been traveling to Cartagena for the past 7 years and have stayed at various hotels. Knowing this hotel was new, I wanted to try it. I discounted the early reviews (which mentioned just a few minor issues) as "new construction" kinks. Now for my review....This hotel just blew me away. The service, cleanliness, staff, location were beyond my expectations. Rooms were immaculate. Infinity pool overlooking the ocean is breathtaking.You can walk to any of the restaurants, malls, etc right ... Read more
Submitted on 03-09-2016
The room is good, hotel new and staff very positive. Nevertheless, the offer is not an Intercontinental offer. No coffee machine in the room, we are used to it in such hotels, no complimentary water we have to buy it at an expensive price or drink tap water. A shame! No newspaper and no TV channel in French language. Breakfast stays poor for the standard of the hotel. Colombia is a rich country as far as fruits are concerned. The breakfast fruit offer was average for example. Last point from ... Read more
from Rio de Janeiro, RJ
Submitted on 05-09-2016
Located by the beach, the hotel has beautiful ocean view. With a lovely and well trained staff, the hotel will make your stay a good one. A quick taxi ride (approximately 10 min) from the hotel can take you to the old city and the beautiful walls. The hotel is a modern and comfortable option. It has a nice terrace with a bautiful pool where you can enjoy a nice drink by the sunset. I tried some of their food at their restaurant and it was also good. Their breakfast is huge, with healthy option... Read more
from Santa Rosa, California
Submitted on 05-09-2016
My short stay here was just that, way too short and to make it up, I can't wait to get back here. From the moment I arrived the hospitality and professionalism of the entire staff was top notch. The staff were beyond helpful and friendly in every way. My room was exactly what I expected from a luxury hotel; great bed, comfortable sleep, quiet, private, safe and clean. What I enjoyed the most was the direct access to the beach across the street from the hotel and all the fun activities available.... Read more
from Buenos Aires
Submitted on 06-09-2016
The hotel is new, with many defects of construction. It is poorly run: tables on breakfast not properly clean, stains in the floor of the room for 3 days, etc. Breakfast was average, not fantastic. And they charge you for the room upon check-in: not a guarantee, but they make you prepay for the room! outrageous for such a hotel...
from Medellin, Colombia
Submitted on 08-09-2016
Located in the Bocagrande district and right across the street from the beach, this hotel is one of the best hotels in Cartagena for the price. I used to be an Ambassador member for many years as I traveled weekly. I've read some of the comments, and we too, had some hiccups when coming to this property from Santa Marta. It took four hours for our suite to be ready - we arrived around 3pm, and it wasn't ready until around 7pm in the evening, even though we pre-paid, and pre-booked. The suite... Read more
from Seattle, Washington
Submitted on 14-09-2016
A warm welcome at reception erased the inconvenience of having the previously arranged hotel transportation not showing up at the airport after our diverted flight landed. The suite provided was large and beautiful. My corner unit viewed the pool and the coast line. The touches were as expected from an intercontinental hotel with a couple exceptions of not having the ability to make a cup of tea or coffee in the room and light switches that did not operate any lights or power outlets. ... Read more
from Las Vegas, Nevada
Submitted on 17-09-2016
I booked an 8 night stay here and left on the second day. The reason, you ask? Well... on the second morning of my trip, my guest and I were enjoying drinks (coffee and orange juice) in the bar off the lobby when we were advised that prostitution was not permitted in their hotel. I'm not sure if I looked like a John, or he looked like a hooker (or both) but neither assumption was correct and both are deeply offensive. After the rage subsided, I advised the front desk supervisor that we would ... Read more
Submitted on 18-09-2016
First trip to Colombia, celebrating our anniversary. Room was very nice and spacious for the price, the location convenient and useful for first time visitors. The staff was very helpful for "gringos" with very limited Espanol :-). A special "shoutout" to Señors Daniel, Juan, and Eduardo and Señorita Maria for helping us with dinner reservations, restaurants, taxis, tours, places to party, and even finding a drugstore at 11pm. We were made to feel welcome and I got a lot of practice with my... Read more
from Phoenix, Arizona
Submitted on 18-09-2016
I stayed three nights in the old city of Cartagena and the last night I wanted to check out the new part of the city (Boca Grande) and I stayed at the InterContinental. This hotel is brand new and beautiful. It has an infinity pool that looks out to an amazing ocean view! At check in they upgraded my room to a high floor with the most beautiful ocean view. The food is great and very reasonable for such an upscale hotel. This hotel should make the chain proud!
from Washington DC, District of Columbia
Submitted on 29-09-2016
This hotel is an intercontinental in name only. I have stayed at intercons in Paris, Nairobi, Bali and many other places and they have all been fantastic. This one is the exception. Poor service, quite incompetent staff (at all levels) and the food is not so good. There are many options other than this hotel. I could not believe they did not vacuum the room for two days and when I asked them they sent towels to my room, so I used them to cover the floor. No wonder the hotel has such low rankings... Read more
from Cardiff, United Kingdom
Submitted on 18-10-2016
Stayed here with a friend for 4 nights - got a good price for B&b via hotels own website. Rooms are great - large US style with 2 big beds - air con is invaluable - pool is nice - service is ok (not 5*). Drinking options limited though a roof top bar is planned. It's a few minutes ($3) in a cab from the walled town - to us was a perfect location over looking the beach - with a bit more space than the smaller hotels in the older parts of town. With the heat and humidity we have had, a good roo... Read more
Submitted on 27-10-2016
Intercontinental is a great Hotel with a helpful staff. Some rooms have a beautiful view of the sea. The food at the hotel is tasty. The area around the hotel does not look so great despite is in front of the beach. Will be better for visitors to pass your day in the old city and just sleep and have breakfast at the hotel.If you like the beach and you are not so exigent you can enjoy a bath just in front of the hotel but I would prefer the hotel swimming pool.
from Reading, Pennsylvania
Submitted on 28-10-2016
The intercontinental hotel was a excellent choice. It is so modern that they still haven't completed the fitness center. Staff was extremely helpful and courteous. Room was large and comfortable with two large beds and plenty of closet and drawer space. Nice view overlooking ocean.
from Bogota, Colombia
Submitted on 15-11-2016
I spent a weekend there with my best friends. Staff was very good and helped with some surprises my friends has prepared for my bachelorette. The room had a great view, spacious bathroom and its close to the historical city. I would definitely stay here again.
from Lund, Sweden
Submitted on 24-11-2016
Its a great hotel in Cartagena, and seems to be the newest one as well. The good think is that is new ;) Rooms are very spacious, personal is very polite and speaks english, yet might not be that helpful. We stayed over the hurricane period and our window was leaking water. Reception sent us the maintenance guy, who confirmed we have a tiny swimming pool near window, then a call from reception saying "yeah its true, but we cant do anything now." Aircon is not the best, as it lives its own life. ... Read more
from Los Angeles, California
Submitted on 25-11-2016
Sitting at the northern tip of Columbia Cartagena is a must see beautiful city above all else. The InterContinental is perfectly located on the coast with spectacular views from the windows and property. 5 stars and top notch accommodations make this place perfect for business, personal or couples. High end luxury all the way!