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Four Points by Sheraton Cali

Cali, Colombia (CLO)

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Based on 331 reviews
Four Points by Sheraton Cali is close to financial, commercial, and industrial areas, as well as fantastic restaurants.
Style: Four Points By Sheraton Cali
Room & Rates

Standard Single Room

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Double Room

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Junior Suite

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite

Junior Suite

1 Queen Bed
463 sq feet (43 sq meters)

Entertainment - Free WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and laptop-compatible safe; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room

Standard Room

1 Full Bed
258 sq feet (24 sq meters)

Entertainment - Free WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite

Suite

1 King Bed
570 sq feet (53 sq meters)

Entertainment - Free WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and laptop-compatible safe; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room

Superior Room

2 Full Beds
301 sq feet (28 sq meters)

Entertainment - Free WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Four Points by Sheraton Cali
Cali 18 North No. 4 N-08, Cali, Colombia 76001000

Location

Located in Cali, Four Points By Sheraton Cali is near the airport and close to Iglesia de la Ermita, Plaza de Caicedo, and Cali Cathedral. Additional points of interest include San Antonio Church and Dog Park.

Why Stay Here

  • 24-Hour Front Desk
  • Free Airport Transportation
  • Business Center
  • Fitness Center
  • Free Wi-Fi
  • Laundry Facilities
  • Full Service Spa
  • Free Parking

Resort Details

Concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include laundry facilities, a hair salon, and dry cleaning/laundry services.

Accommodation Details

181 air-conditioned guestrooms at Four Points By Sheraton Cali feature minibars and laptop-compatible safes. Accommodations offer city views. Bathrooms feature bathtubs or showers, makeup/shaving mirrors, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer phones with voice mail, as well as free local calls (restrictions may apply). 32-inch plasma televisions have premium cable channels and free movie channels. Rooms also include espresso makers, complimentary bottled water, and safes. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.

Restaurants, Lounges & Bars

Dining options at Four Points By Sheraton Cali include 2 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves a complimentary buffet breakfast each morning in the restaurant.

Meetings & Conventions

This 3.5-star property has a business center and offers a meeting/conference room. Complimentary high-speed (wired) Internet access is available in public areas. The property has a roundtrip airport shuttle, which is complimentary.

Pools & Spas

Recreational amenities include an outdoor pool, a health club, and a sauna. Spa amenities include massage/treatment rooms, facials, body treatments, and beauty services.

IMPORTANT INFORMATION

  • This property`s policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Minimum Spring Break check-in age is 18 years old.
  • Children 12 years old and younger stay free when occupying the parent or guardian\\\\\\\'s room, using existing bedding. Children may not be eligible for complimentary breakfast, if one is offered.
  • All guests staying in hotel guestrooms must be registered with the hotel.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • Resort fee: COP 6000 per person, per night
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regarldess of length of stay and to foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and notaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 331 reviews
from Minneapolis, Minnesota, United States
Submitted on 17-02-2016
The rooms are very clean and modern. There is a small pool on the top floor, kind of hard to find, you have to use a certain elevator. Then there is a giant hot tub on the 4th floor. The beds and room amenities are great. Great little home cooked colombian food place across the street.
from Bogota, Colombia
Submitted on 03-03-2016
The staff were excellent, super friendly, super helpful and always smiling. The rooms, I was in an SPG room or suite, although it was clean, the furniture and decor were shabby and looked and felt dirty. The breakfast was a little unorganised and if a product ran out 15 mins before close they wouldn't replace in fact, the whole food or dining experience was a nightmare... a cream of chicken soup which looked, tasted and smelt like mushroom soup, the tables in the restaurant were so close tog... Read more
from Tampa, Florida
Submitted on 22-03-2016
Stayed for a couple of nights. Clean, large room. The hotel staff was excellent, and was ready to serve. The food at the restaurant was very good too. My only issue with this hotel is the tile floors in the rooms, which I am not crazy about.
from
Submitted on 23-04-2016
This hotel it's new, rooms are very luxurious, nice breakfast buffet, superb service in general...all!!. Restaurant, gym, business salons, security, taxis acccesible (Yellow, white (more secure) and UBER). A subway restaurant in front of it. Nice rooftop, everything was fenomenal.
from
Submitted on 24-05-2016
Nice and secure hotel. Very comfortable, excellent rooms, great wifi signal, bathrooms are amazing, full mini bar, great terrace and cute pool. Gym is moderate, restaurant are good. Full buffet breakfast available with many local food. Try the Lulo juice. Service is superb! very humble people. Private and secure taxi offered but you can take public ones (inexpensive) just outside. Lobby is pretty. They got a lobby bar scene for quick moments or friends meetings. You have a Subway across the stre... Read more
from Bogota, Colombia
Submitted on 09-06-2016
The Four Points is a very good traditional hotel, not luxurious but elegant, nice big room with excellent mattress and linen, and outstanding service from staff. The breakfast was generous, assorted and delicious. Everything in this hotel was superb except for the location I found a little dangerous to walk by, although near to public transportation and places of interest.
from USA
Submitted on 14-06-2016
This is a clean and nice hotel on average, however it is not a International Hotel for Sheraton by any standards. The food and furniture is average so do not expect more for this hotel. You must have your own or public transportation at this hotel.
from
Submitted on 19-06-2016
Great comfort hotel with excellent service. The location is perfect as it is close to party zone but not too close till you hear all music all night. Breakfast is one of the best thing here...great variety of food and start as early as 6 am
from
Submitted on 28-06-2016
Hotel is great. Staff is friendly. Good restaurant. I strongly recommend the guided tours around Cali. You can get information at the hotel. Many options for great days. I enjoyed in particular the Haciendas tour that also includes a visit to the sugar cane museum - this has wonderful gardens that are worth a visit on its own. If you have read Maria from Jorge Isaacs you may also enjoy a visit to the place where all happened - for images just look at a 50 000 COP bill - the house, the palm trees... Read more
from Bogota, Colombia
Submitted on 22-07-2016
The most beautiful in this hotel is the staff, people of the front desk, doors, transfer, restaurant and house keeping are amazing, so friendly and always with service vocation. Food is so nice and has a healthy menu. Nothing like that, you will fell like home.
from
Submitted on 25-07-2016
Wow...that is all I have to say. Words cannot describe how well you feel with the people who work at this hotel. They are ridiculously gentle and will try with all their effort to make you feel like a king of your own castle. That is about the service. What else? Location is great, the place is spotless, room service's food is DELICIOUS. Value? Of course you get it, this place is worth a lot more than what they charge you! Enjoy your stay!
from
Submitted on 26-07-2016
We stayed for 6 days and the experience was great as we expected from a hotel with very good reputation. The rooms are clean and comfortable. The best part was the service on the front desk, they are super friendly and serve as guides to get to know the city. The breakfast was great, very complete and tasty.
from San Juan, PR
Submitted on 03-08-2016
Just got back from 4 nights in Cali and very impressed by the hotel, service and value. We opted for a Junior Suite and were very pleased. One strange thing is that even though there is a great view out the window - the living room section of the suite had chairs all facing a blank wall. When we turned them around to face the view - the maids changed them back to face a blank wall every time! Maybe they are planning to put a Tv on that wall - but it just seemed bizarre that the management woul... Read more
from Toronto, Canada
Submitted on 04-08-2016
This is a great hotel, helpful well trained eager to help personnel, conveniently located near downtown salsa places and with all the amenities you need either for vacation or business. Think no more, this is my choice whenever I visit Cali
from Tokyo, Japan
Submitted on 18-09-2016
Staff was not kind or helpful, just did the very basic they were supposed to. Long waits for check in and check out. Breakfast was so lame I went to a "paneria" nearby instead. Bathroom smelled bad. Location doesn't help either. Stayed for 3 nights (sep 2016), wouldn't be my first (or second) choice in Cali the next time. Wifi connection was very poor to cap it all.
from New York City, New York
Submitted on 28-09-2016
We arrived to Cali early in the morning. Outside we went to order an uber and were pleasantly surprised to see a man holding a sign for their shuttle. Sweet. Unfortunately the shuttle is not provided during the weekend so we did have to uber our way back on Sunday. Our room wasn't ready (it was about 9am) however they did upgrade us to a suite. The suite however did not have a tv in the living room or a couch. Not quite Starwood standards. It did have two bathrooms which was great. The bed was ... Read more
from Washington DC, District of Columbia
Submitted on 12-10-2016
I arrived early and the front desk was able to assign me a room right away, highly appreciated. The room was nice, quiet, clean and the location of the hotel was great. I would have to say that one can skip breakfast and the restaurant. The staff needs to be better trained and the food did not seem worth the effort. I mentioned this to the front desk and they tried everything to address my concerns, which I found professional and up to the standard of this chain. I will definitely come back to t... Read more
from New York City, New York
Submitted on 31-10-2016
My sister and I spent two weeks at Four Points Cali while our mother was in the ICU at the nearby Clinica del Occidente and the week after our mother passed away. We ate most of our meals at the hotel and felt very lucky that the food was good and were grateful that the hotel staff was lovely during a very difficult time.
from
Submitted on 27-11-2016
The hotel is good. Breakfast is good and with many options. The room was clean and with the necessary amenities. People from desktop was kind and helpful. The only thing I dislike was one transportation we asked to go to cristo Rey. It was quite expensive and all was in a hurry I didn't enjoy it.
from
Submitted on 29-11-2016
Stayed 3 nights in a suite + clean, modern and spacious rooms (incl. 2 bathrooms) Very friendly and polite staff Small but nice rooftop-terrace/pool Good breakfast Roomservice incredibly good (prices and quality) nice view from the top quick laundry service Comfortable beds Free wifi with good reception/ speed - in my opinion AC very noisy, so i turned it off during the night there are not many restaurants / stores in the neighborhood A lot of hospitals are nearby, so you can hear sirens all d... Read more
from VA
Submitted on 04-12-2016
This was my 2nd or 3rd stay here. I made the reservation thru the SPG app so I assumed they knew I was Platinum. Also they were so warm and friendly that even they didn't say anything about my status that they knew. It wasn't until about a week later that I realized my stay hadn't been credited (fixed with a quick phone call). Since we checked in at 11pm the restaurant was closed so I ordered room service. I was extremely famished and when I called 30 minutes later I was pretty upset that t... Read more
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