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Bucaramanga, Colombia (BGA)

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Based on 251 reviews
This beautiful hotel is a contrast that adorns the skyline of the city and offers guests spacious service options.
Room & Rates


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Meet a spectacular hotel concept in the City of Parks, Bucaramanga Plateau.

Why Stay Here

  • 24-Hour Front Desk
  • Business Center
  • Fitness Center
  • Casino
  • Outdoor Pool
  • Free Wi-Fi
  • Free Wired High Speed Internet

Resort Details

This imposing hotel Holiday Inn Bucaramanga is located within the shopping center El Cacique, a large modern commercial and financial mall of eastern Colombia, close to the La Flora athletics stadium, 5 minutes from the financial district known as Cabecera, 10 minutes from downtown and close to the municipalities of the metropolitan area of Bucaramanga.

Accommodation Details

The Holiday Inn Bucaramanga has an impressive tower of 18 floors and a total of 189 modern and comfortable rooms with beautiful visas to the city or the mountains surrounding the beautiful plateau. This beautiful hotel is a contrast that adorns the skyline of the city and offers guests spacious service options like business, pleasure, adventure and nature. It is inspiring and is the ideal setting for relaxation, socialization and corporate events, family trips and romantic getaways. You can practice adventure and tourism seeing its varied nature.

Restaurants, Lounges & Bars

Buffet breakfast is available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Pools & Spas

A indoor pool, outdoor pool and children`s pool are available on site. Other amenities include a fitness center, steam room and a 24 hour health club.

Entertainment & Activities

Enjoy highlights such as the size of their trees; the Royal Palm and Ceiba trees are about 40 meters. The city of Bucaramanga, is also called The City Beautiful and the City of Parks because it is surrounded by more than 700,000 m2 of green areas.


You will be asked to pay the following charges at the hotel:

  • Airport Shuttle transfer per adult: COP 35000 (one way)
We have included all charges provided to us by the property. However, charges can vary, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: COP 24000 per person (approximately)
  • Airport shuttle fee: COP 35000 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24-Hour Front Desk
  • Airport Shuttle Service (+)
  • Baby Sitting (+)
  • Breakfast Available (Surcharge)
  • Business Center
  • Casino
  • Children's Program (+)
  • Coffee Shop
  • Complimentary Coffee in Lobby
  • Complimentary Newspaper in Lobby
  • Conference Facilities
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free High Speed Internet Connection
  • Free Wi-Fi
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Luggage Storage
  • Multilingual Staff
  • Night Club
  • OutdoorPool
  • Poolside Bar
  • Safe Deposit at Front Desk
  • Spa Services (+)
  • Steam Room
  • Tour/sightseeing desk
  • Wedding Services
  • Wheelchair Access
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 251 reviews
Submitted on 02-10-2017
I stayed at the hotel for 3 months and it was a pleasant experience, the staff very friendly, the cleanliness of the rooms and the quality of the food is as expected after extensive days of work. Highly recommended
from Colombia
Submitted on 02-02-2017
My wife and I went to rest and it was a very good choice, we went to the swiming pool in the floor, we got an excelent massage, we used the Gym, our suite was large, with a comfortable bedroom. The hotel is over the wonderful mall and we went to shopping
from Fort Lauderdale, Florida
Submitted on 02-02-2017
The Holiday-inn chain should take a lesson from this establishment. It is better than Any Crown Plaza in South America. Staff excellent Room excellent Food is good. Pool resort like. will be back as soon as i could.
from Palm Beach, Florida
Submitted on 01-04-2017
We spend one week at the Holiday Inn Bucaramanga Cacique. It was very please and happy with Hotel service, location. Nice and clean rooms. Staff very well trained and great customer service. Walking distance to the shopping center bel Cacique. Safe and comfortable hotel. Management always visible and connected with clients. Congratulations.
from Bogota, Colombia
Submitted on 11-28-2016
I arrived several hours later than planned to find that I had not completed the booking process on the IHG App for some reason or other but entirely my fault. The lovely receptionist said that wasn´t a problema dn could I remember the price quoted as she would match it rather than a walk in rack rate. Exactly the right answer and uncommon in Colombia. The room was as described, spotless and comfortable with a decent desk for writing, great shower and resoanble mini-bar. I ate at the roof top re... Read more
from Doral, Florida
Submitted on 07-04-2016
The view from anywhere of the Hotel is breathtaking, specially fron the 16th Floor Restaurant or 18th floor lounge or infinity pool overviewing the City. Decoration all over the property is awesome, trendy and classical at the same time. So if you have to visit Bucaramanga book this hotel with not doubts.
from Naples, Florida
Submitted on 06-29-2016
Enjoyed a weekend stay here. Check-in was a little slow, but check-out was very efficient. Front desk, doormen, lobby staff all very courteous and attentive. Splurged for a suite and it was very nice. Spacious 2-room suite, high floor, quiet, nice view, clean throughout, comfortable bed with quality mattress, very well-appointed and spacious bathroom---a very comfotable and relaxing suite. Liked the waiting SUV taxis outside and used one of them for a tour of several sites in Bucaramanga... Read more
from Mannheim
Submitted on 06-21-2016
I was staying in the hotel on loyalty points therefore I can provide any statement on the value. Nevertheless it was a great place to relax and calm down for a couple of days during the trip. It is conviently located close to a mall in case you just want to stroll around or grab something to eat. If you want to go to the city center it is highly recommended to take a cab (distance).
from Santo Domingo, Dominican Republic
Submitted on 04-04-2016
This new hotel has a good location. Rooms are ample, well appointed and clean. Maybe a few additional drawers would help for longer stays. We stayed for Eight days. Service is very good, speciallyvat breakfast were Victor and Eduardo made our mornings joyful. Chech in and out friendly and efficient. Our main complained is the wifi. It is free but very cumbersome. You have to sign in everytime you turn your phone on, or return to your hotel. The sign in process does not work frequently. The hotel... Read more
from Medellin, Colombia
Submitted on 01-09-2016
This hotel exceeded our expectations. The people that work there are all very nice and helpful, the general manager is always around to help or just to say hello. It's very centrally located with very nice rooms The pool is on the last floor, it's not very big but has a beautiful view. The breakfast buffet has a large selection of very fresh food