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The Westin Xiamen

Xiamen, China (XMN)

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Based on 304 reviews
Room & Rates

Deluxe Room

1 king bed or 2 double beds
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Room

1 king bed or 2 double beds
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Studio Suite, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room

Deluxe Room

1 king bed or 2 double beds
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Suite

Deluxe Suite

1 king bed
Layout - Bedroom and living room
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite

Executive Suite

1 king bed
Layout - Bedroom and living room
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

Executive Room

1 king bed
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Executive Room (Grand)

Executive Room (Grand)

1 king bed
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premier Room

Premier Room

1 king bed or 2 double beds
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Hide room details
The Westin Xiamen
No.396-398, Xian Yue Road, Xiamen, China 361012

Rooms
Make yourself at home in one of the 300 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CNY 193 per person (approximately)
  • Rollaway bed fee: CNY 403 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Fitness Facility
  • Hypoallergenic Room Available
  • Indoor Pool
  • Night Club
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 304 reviews
from Massachusetts
Submitted on 22-04-2016
At the Westin for 3 nights for a meeting and except for the rain everything was just amazing, but I guess that isn't their fault. Had a junior suite so lots of room and a great bathroom. Lots of space in the executive lounge on the 40th floor - plus there is a secret meeting room on the 42nd floor you can only get to via stairs from the lounge. Oh, and there is a Starbucks 2 blocks away. How could life be any better.
from Hong Kong, China
Submitted on 02-05-2016
The hotel is fairly new and it is very fresh inside. The rooms are large and comfortable with a quite modern and nice appearance. Beds are very comfortable and the view from the hotel is stunning. Very nice lounge area as well as a very comprehensive breakfast buffet with a lot of excellent choices. As a crew hotel it is very good and I am looking forward to spend nights at the hotel. The staff is fantastic, really friendly, nice, professional and the y seem to enjoy what they are doing. Keep up... Read more
from
Submitted on 12-05-2016
This is a really luxurious hotel - the room was fantastic (28th floor) but all of that is completely spoiled by being forced to endure a room temperature of 23 degrees which is centrally controlled. I don't heat my house to 23 degrees in the depth of winter - it is horribly uncomfortable, particularly at night. I am paying a considerable amount of money to stay in your lovely hotel - don't you think this gives me some say in the temperature that's comfortable for me? Why bother putting air co... Read more
from Hong Kong, China
Submitted on 20-05-2016
Very good service overall, from front desk, housekeeping and lounge. Room is great, big bed w/good view. Very breakfast. Must try! Only 1 point, I don't know why the hotel like this 5 star hotel, they didn't turn on the air-con during April. It's make the room is very hot during sleeping.
from charleston, SC
Submitted on 24-05-2016
The rooms in this hotel are the best I have seen in any hotel across the world and the service is excellent. Very friendly and helpful staff that truly wants to make your stay memorable. Massive rooms with all amenities you can imagine and marble bathrooms that are fit for a king. My room even had a printer, leg massager and a full scale desk complete with stapler. The breakfast buffet is very complete with the most delicious pastries, the chocolate croissants were better than in Paris ! I ... Read more
from Perth, Australia
Submitted on 28-05-2016
Stayed here for a week while on a business trip. Very nice hotel with great staff and a killer (not literally) gym, spa and pool area. I tried several areas within the hotel for meetings and the hotel is good for business. A couple of disappointments, 1 being the Executive Club. There is a complete lack of consideration for others when using this area. People walking around on their mobile phones have hands free conversations as if I had any interest in what they were saying. At one point 2 Sw... Read more
from Shanghai, China
Submitted on 07-06-2016
Everything was perfect until checkout. I arrived 730 pm to the new Xiamen airport took a taxi to the hotel it seems it's very close only 15 minutes. The Westin Xiamen is a beutiful clean. well appointed and well designed Hotel. I checked in at the executive lounge the receptionist Ella was great helpful and eager to please and serve. The staff at this hotel speak very well English. The room was spacious and clean the bed heavenly the shower had very good pressure and the water temp was just... Read more
from Fuzhou, China
Submitted on 13-06-2016
Had great experience at Westin Xiamen , hotel location is so convenient,like the smell in lobby. the room was superb ,breakfast very tasty and fresh, staffs are really helpful, especially thanks to from desk Summer, Reed and front office manager Nicole Chen, thanks a lot for your arrangements, I'm sure will come back in the future.
from
Submitted on 16-06-2016
Arrival at the hotel was pleasant and the staff very professional. The room and the amenities were as just as they should from ironing facilities to proper hairdryer and hair conditioner. A good bed to sleep the worst jetlag is not the worst thing either after a long trip. The hotel is quite new so everything is very nice and clean and not worn out. There are couple of small but significant issues that make me not to give best possible score. Firstly, even though the food selection at breakfa... Read more
from Kuala Lumpur, Malaysia
Submitted on 19-06-2016
Westin Xiamen is very near the airport and cost us around RMB20. Our usual stay with any members of the SPG group had always been executive rooms where we get access to the executive lounge. Stayed at this property for 6days/5nights. Check in was done at the lobby in view it was not a peak timing as per norm the check in is usually done at the executive lounge. Appreciate the upgrade and rooms are nice and love the deco which made the rooms refreshing. Downside is the carpet is in dire straits ... Read more
from London, UK
Submitted on 21-06-2016
Top rated on Tripadvisor for Xiamen, but I really cannot understand how... I stayed 10 hours, and would have changed hotel (probably to the excellent Indigo, where I stayed before) had I needed to stay in Xiamen any longer For examples: At check in I waited 15 minutes for a simple print of my airline boarding card. Not helpful at 10pm after a full day of travel. The non-smoking room I was assigned had clearly housed a smoker previously. The room I was then moved to was not the room type I... Read more
from Shanghai Region, China
Submitted on 26-06-2016
The Westin in Xiamen seems to have a major mold problem! This is a serious health concern and needs to be remedied. I experienced mold in multiple rooms. If you suffer from allergies or asthma I would recommend staying somewhere else until the mold can be taken care of. It was growing all over the wall in my room and I could smell it as soon as I opened the door. Not what I would expect from a Westin hotel.
from
Submitted on 26-06-2016
I normally love Westin hotels and SPG service but honestly this hotel left me flat. The SPG app was down and I couldn't make my bookings like normal and because I was travelling it was a little but more difficult to make the booking online and I thought, oh well, I can see they have availability I'll just sort it out when I arrive. Anyway, when I got there they had room which is good of course but they charged me the full walk in rate, I said the app was down and could I not quality for the sa... Read more
from Singapore, Singapore
Submitted on 01-07-2016
Service is very good. Staff are very polite and friendly. The room and food are great too. The surrounding area is quiet and you will see a lot of happy people in the plaza. Definitely will come back again
from
Submitted on 07-07-2016
I was look forward to stay in the westin xiamen after reviewed on all social media, but to be honest did not hold too much expectation as there are quite a few of comments saying the service and faciltiy in this hotel should be improved. i waited almost 10 minutes for check in as there were only 2 staff at the front desk, and the lady(maybe jenny) wasnt really help despite there were customers are waiting she was talk over the phone. Once the gentleman helped me to check in he found out i am a... Read more
from Xiamen, China
Submitted on 17-07-2016
Room location was very good and the enmities are above standard. The Manger and staff were very accommodating to my requests and the Manager took it onto himself to make sure that I was happy with my stay at the hotel.
from Xiamen, China
Submitted on 19-07-2016
This Westin location lived up to it name in term of standards of services, rooms and facilities. Also located in the center of the Xiamen city it is very easy to access whether you are traveling by train or by plane.
from Hong Kong, China
Submitted on 07-08-2016
Very good hotel for Chinese standards !. I was upgraded to a room with some workout equipment...Thats cool. Clean room with big bathroom with city view. Friendly and english speaking staff in reception and restaurants.
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