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The Westin Xiamen

Xiamen, China (XMN)

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Based on 347 reviews
Room & Rates

Deluxe Room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Studio Suite, 1 King Bed

1 King Bed
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room

Deluxe Room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Suite

Deluxe Suite

1 King Bed
Layout - Bedroom and living room
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite

Executive Suite

1 King Bed
Layout - Bedroom and living room
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

Executive Room

1 King Bed
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Executive Room (Grand)

Executive Room (Grand)

1 King Bed
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Premier Room

Premier Room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and a pillow menu
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Hide room details
The Westin Xiamen
No.396-398, Xian Yue Road, Xiamen, China 361012

Rooms
Make yourself at home in one of the 300 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CNY 193 per person (approximately)
  • Rollaway bed fee: CNY 403 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Fitness Facility
  • Hypoallergenic Room Available
  • Indoor Pool
  • Night Club
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 347 reviews
from Massachusetts
Submitted on 22-04-2016
At the Westin for 3 nights for a meeting and except for the rain everything was just amazing, but I guess that isn't their fault. Had a junior suite so lots of room and a great bathroom. Lots of space in the executive lounge on the 40th floor - plus there is a secret meeting room on the 42nd floor you can only get to via stairs from the lounge. Oh, and there is a Starbucks 2 blocks away. How could life be any better.
from Hong Kong, China
Submitted on 02-05-2016
The hotel is fairly new and it is very fresh inside. The rooms are large and comfortable with a quite modern and nice appearance. Beds are very comfortable and the view from the hotel is stunning. Very nice lounge area as well as a very comprehensive breakfast buffet with a lot of excellent choices. As a crew hotel it is very good and I am looking forward to spend nights at the hotel. The staff is fantastic, really friendly, nice, professional and the y seem to enjoy what they are doing. Keep up... Read more
from
Submitted on 12-05-2016
This is a really luxurious hotel - the room was fantastic (28th floor) but all of that is completely spoiled by being forced to endure a room temperature of 23 degrees which is centrally controlled. I don't heat my house to 23 degrees in the depth of winter - it is horribly uncomfortable, particularly at night. I am paying a considerable amount of money to stay in your lovely hotel - don't you think this gives me some say in the temperature that's comfortable for me? Why bother putting air co... Read more
from Hong Kong, China
Submitted on 20-05-2016
Very good service overall, from front desk, housekeeping and lounge. Room is great, big bed w/good view. Very breakfast. Must try! Only 1 point, I don't know why the hotel like this 5 star hotel, they didn't turn on the air-con during April. It's make the room is very hot during sleeping.
from charleston, SC
Submitted on 24-05-2016
The rooms in this hotel are the best I have seen in any hotel across the world and the service is excellent. Very friendly and helpful staff that truly wants to make your stay memorable. Massive rooms with all amenities you can imagine and marble bathrooms that are fit for a king. My room even had a printer, leg massager and a full scale desk complete with stapler. The breakfast buffet is very complete with the most delicious pastries, the chocolate croissants were better than in Paris ! I ... Read more
from Perth, Australia
Submitted on 28-05-2016
Stayed here for a week while on a business trip. Very nice hotel with great staff and a killer (not literally) gym, spa and pool area. I tried several areas within the hotel for meetings and the hotel is good for business. A couple of disappointments, 1 being the Executive Club. There is a complete lack of consideration for others when using this area. People walking around on their mobile phones have hands free conversations as if I had any interest in what they were saying. At one point 2 Sw... Read more
from Shanghai, China
Submitted on 07-06-2016
Everything was perfect until checkout. I arrived 730 pm to the new Xiamen airport took a taxi to the hotel it seems it's very close only 15 minutes. The Westin Xiamen is a beutiful clean. well appointed and well designed Hotel. I checked in at the executive lounge the receptionist Ella was great helpful and eager to please and serve. The staff at this hotel speak very well English. The room was spacious and clean the bed heavenly the shower had very good pressure and the water temp was just... Read more
from Fuzhou, China
Submitted on 13-06-2016
Had great experience at Westin Xiamen , hotel location is so convenient,like the smell in lobby. the room was superb ,breakfast very tasty and fresh, staffs are really helpful, especially thanks to from desk Summer, Reed and front office manager Nicole Chen, thanks a lot for your arrangements, I'm sure will come back in the future.
from
Submitted on 16-06-2016
Arrival at the hotel was pleasant and the staff very professional. The room and the amenities were as just as they should from ironing facilities to proper hairdryer and hair conditioner. A good bed to sleep the worst jetlag is not the worst thing either after a long trip. The hotel is quite new so everything is very nice and clean and not worn out. There are couple of small but significant issues that make me not to give best possible score. Firstly, even though the food selection at breakfa... Read more
from Kuala Lumpur, Malaysia
Submitted on 19-06-2016
Westin Xiamen is very near the airport and cost us around RMB20. Our usual stay with any members of the SPG group had always been executive rooms where we get access to the executive lounge. Stayed at this property for 6days/5nights. Check in was done at the lobby in view it was not a peak timing as per norm the check in is usually done at the executive lounge. Appreciate the upgrade and rooms are nice and love the deco which made the rooms refreshing. Downside is the carpet is in dire straits ... Read more
from London, UK
Submitted on 21-06-2016
Top rated on Tripadvisor for Xiamen, but I really cannot understand how... I stayed 10 hours, and would have changed hotel (probably to the excellent Indigo, where I stayed before) had I needed to stay in Xiamen any longer For examples: At check in I waited 15 minutes for a simple print of my airline boarding card. Not helpful at 10pm after a full day of travel. The non-smoking room I was assigned had clearly housed a smoker previously. The room I was then moved to was not the room type I... Read more
from Shanghai Region, China
Submitted on 26-06-2016
The Westin in Xiamen seems to have a major mold problem! This is a serious health concern and needs to be remedied. I experienced mold in multiple rooms. If you suffer from allergies or asthma I would recommend staying somewhere else until the mold can be taken care of. It was growing all over the wall in my room and I could smell it as soon as I opened the door. Not what I would expect from a Westin hotel.
from
Submitted on 26-06-2016
I normally love Westin hotels and SPG service but honestly this hotel left me flat. The SPG app was down and I couldn't make my bookings like normal and because I was travelling it was a little but more difficult to make the booking online and I thought, oh well, I can see they have availability I'll just sort it out when I arrive. Anyway, when I got there they had room which is good of course but they charged me the full walk in rate, I said the app was down and could I not quality for the sa... Read more
from Singapore, Singapore
Submitted on 01-07-2016
Service is very good. Staff are very polite and friendly. The room and food are great too. The surrounding area is quiet and you will see a lot of happy people in the plaza. Definitely will come back again
from
Submitted on 07-07-2016
I was look forward to stay in the westin xiamen after reviewed on all social media, but to be honest did not hold too much expectation as there are quite a few of comments saying the service and faciltiy in this hotel should be improved. i waited almost 10 minutes for check in as there were only 2 staff at the front desk, and the lady(maybe jenny) wasnt really help despite there were customers are waiting she was talk over the phone. Once the gentleman helped me to check in he found out i am a... Read more
from Xiamen, China
Submitted on 17-07-2016
Room location was very good and the enmities are above standard. The Manger and staff were very accommodating to my requests and the Manager took it onto himself to make sure that I was happy with my stay at the hotel.
from Xiamen, China
Submitted on 19-07-2016
This Westin location lived up to it name in term of standards of services, rooms and facilities. Also located in the center of the Xiamen city it is very easy to access whether you are traveling by train or by plane.
from Hong Kong, China
Submitted on 07-08-2016
Very good hotel for Chinese standards !. I was upgraded to a room with some workout equipment...Thats cool. Clean room with big bathroom with city view. Friendly and english speaking staff in reception and restaurants.
from Helsinki, Finland
Submitted on 18-08-2016
Quite rarely you visit a hotel, where you truly feel like a welcomed guest. I really appreciated the extra length Westin staff did for making my stay there really enjoyable. + Extremely friendly and professional staff + Well above average gym/pool + Breakfast selection + Overall cleanness + Rooms - Sometimes you have to wait the elevators a really long time
from Seattle, Washington
Submitted on 24-08-2016
I like to stay at the upper floors with the great views. Buffet breakfast was great but some of the servers don't understand English too well. If you like to go for a walk or a run, the stadium and a man made lake are closed by.
from maine, usa
Submitted on 26-08-2016
I stay here several times each year for the last several years. Great staff - friendly and helpful. Facilities also top-notch, very nice gym and indoor pool. Buffet breakfast is wonderful. Downsides - elevators can be extremely slow; the QBA latin restaurant on floor 1 should be avoided. Clam chowder for 68 rmb had 1 slice of a clam and no potatoes (as advertised). Chef defended it, saying they were in there, but ground up in the broth. Tasted right out of the can. They did end up comping it a p... Read more
from new zealand
Submitted on 31-08-2016
Never stayed here before but would like to stay again. Got upgraded into a better room which was fantastic with a separate bedroom. Shame I was here for only one night. Bed comfort was great. Thoroughly enjoyed the downstairs bars for a late night drink. Breakfast the next morning was more than adequate with neat views of the city. Only negative there was an alarm ringing outside the room for most of the night which unfortunately you could hear through the door. I did advise the front desk. Staf... Read more
from Shanghai Region, China
Submitted on 03-09-2016
Very nice and contemporary hotel, well located in Xiamen. Staff were friendly, helpful and professional, and both check in and out were seemless. Rooms are very well appointed with state of the art bathrooms. Good dining options, fitness and overall facilities. Breakfast spread of good quality and varied. Recommend Westin Xiamen to any business traveler in this city.
from Singapore
Submitted on 15-09-2016
The hotel is great and nice. Room is clean, big and cozy. The sale staff is extremely friendly. The price of this hotel is a bit steep comparing to the rest of big hotel in the surrounding area. Overall it is a good experience staying in this hotel.
from Hong Kong
Submitted on 21-09-2016
We stayed one night at the Club Floor. The lady at the reception was professional. The suite was clean, spacious and beautifully decorated. The Executive lounge was also spacious and created a relaxing atmosphere. We were impressed by the quality and variety of food offered in the lounge during the happy hour that were fresh and tasty. We had breakfast at the restaurant 'Seasonal Tastes' and were quite disappointed with the service, types and qualities of food that were left lukewarm on ... Read more
from
Submitted on 27-09-2016
I arrived around 9 in the morning from a long long flight and they told me that if I wanted the room and had to wait until 14:00 pm, and regular check it time or I had to pay one extra day. I was so tired that I pay just to have a shower and have some rest before a meeting I had but I think it was too much. Anyway thanks to that I have discovered that Kempinski hotel in Xiamen is much better and they are not so strict with the check in time at least when they see that you just arrived from the o... Read more
from New York
Submitted on 27-09-2016
Ive stayed here at least 10 times. the food for breakfast is soggy and cold. the coffee machine is always broken. the happy hour ends at 7...this is a business hotel and most people work til 7. they need to improve the food/quality and extend happy hour in lounge to 8. until then, we are moving back to the sheraton until the W opens.
from Bothell, Washington
Submitted on 13-10-2016
I travel to Xiamen for business a few times a year and my stays at the Westin are always one of the highlights. The staff is incredible , they are warm and very helpful. My rooms have always been above my expectations and every meal I have had there has been great. In the past I have stayed at other hotel properties in Xiamen but since my first stay at the Westin two and a half years ago I will stay no where else.
from Shenzhen, China
Submitted on 19-10-2016
Westin Xiamen is my "base camp" when i travel to Xiamen for business. The staff there take pride in their work and always strive to ensure their customers are well taken care of. My experience is that if you need something, just ask. Be it at the breakfast or the lounge. In my latest case, I ask them to ship my luggage home and they took care of it on the same day. on rare occasions things do slip, but they will correct it right away. it's certainly the best SPG hotel in Xiamen if not the best... Read more
from Xiamen, China
Submitted on 21-10-2016
good location, bravo service. nice service, I have been visit westin xiamen for many times, this fashion place could alway give me supurise. the lounge is very nice, has perfect view for xiamen and Mt. xianyue
from Quin, Ireland
Submitted on 27-10-2016
Highly recommended business hotel with excellent broadband. Excellent service, bar and restaurant. Very clean and modern hotel. Adequate English speakers Very good business Center Breakfast buffet was one of the best i have experienced in china with nice views from the window seats.
from Hood River, Oregon
Submitted on 28-10-2016
Stayed at the hotel for 4 nights and everyone mad e me feel at home. Definitely staying at this hotel next time i am in Xiamen. Zorna, Mulan and Lily were wonderful. Keep up the good work and make feel guests staying at the hotel, Home Away from Home.
from San Ramon, California
Submitted on 30-10-2016
Well managed and comfortable hotel in Xiamen. Staff is highly trained and you can see that there is professional management on hand. Good food quality. One area for improvement is the short happy hour time at the executive lounge. Happy hour times need to be extended to 7:30 PM to allow for the people who work past 6 PM.
from
Submitted on 14-11-2016
a great business hotel. with abundant facilities, spa, gym, swimming pool, restaurants and decent decorated pub. located at center Xiamen and can access to all attractions in 20 mins at a cost of less than RMB40. Above all, close to a big park where you can jog, run, or take a relax walk under the great moonlight. room is clean and the counter clerks are professional. one of the best hotel you can find in Xiamen, However, if you are looking for a real holiday and would like to enjoy a hotel clo... Read more
from Dubai, United Arab Emirates
Submitted on 14-11-2016
In all my travels around the world, the Westin in Xiamen quite took me pleasantly by surprise. From the always ever supportive and caring young ladies and gents in the Bell Desk to the super efficient warmth of the Front desk. The hotel is also shaped in a very inclusive way, with large, very open plan rooms with their own lounge areas next to the curved windows overlooking beautiful landscapes. Separate work area and huge TV sets in the room can give you a mix of business or pleasure, as you ch... Read more
from Bangkok, Thailand
Submitted on 19-11-2016
The room is quite big than expected. They offer 24 hrs gym with gym cloth &shoe rental service. Also there's westin running map and group run with trainer in a couple day of the week. Breakfast buffet line is variety. It's located in the center of Xiamen island with a nearby community store. Taxi stand is in the front of the hotel.
from Farnham, England
Submitted on 21-11-2016
I'm sorry but I cannot agree with some of the excellent comments below. The hotel is very modern, clean and efficient but the service is severely lacking at least for foreign guests. As a level one, gold SPG member I would have expected a nice welcome but no. Not a smile, not a word of welcome, not even please and thank you ( and this is the executive lounge staff). The level of English spoken is really very poor for a 5 star hotel. Only one in five staff spoke English. Apart from the bakery, th... Read more
from Colorado
Submitted on 22-11-2016
I travel a lot. The Westin Xiamen is an outstanding hotel. It is quite, relaxing, the Latin restaurant and room service offer a great/tasty menu and the rooms as well as cozy beds are incredible! I've stayed there many times and it has never disappointed. Their service is truly impeccable.
from Dieppe, France
Submitted on 26-11-2016
The hotel is good rooms are nice friendly staff location is not the best in town the breakfast can be improved as well as the in romm dining menu which is quite poor regarding the expectations we can have in 5 stars hotel
from
Submitted on 28-11-2016
This is by far the best hotel in Xiamen for a business traveler. Rooms are big and with no noise. The shower is great and the wifi always works. The club area is well staffed with friendly people that want to make your visit flawless.
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