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Pan Pacific Xiamen

Xiamen, China (XMN)

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Hotel Specials
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Package Specials
Based on 560 reviews
Room & Rates
Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

1 King Bed
452 sq feet (42 sq meters)

Layout - Bedroom and living room
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
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Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

2 Twin Beds
409 sq feet (38 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
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Pacific Club, Club Room, 2 Single Beds

Pacific Club, Club Room, 2 Single Beds

2 Twin Beds
431 sq feet (40 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
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Studio Suite, 2 Single Beds

2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
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Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 Twin Beds
409 sq feet (38 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
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One Bedroom Serviced Suite

One Bedroom Serviced Suite

1 King Bed
807 sq feet (75 sq meters)

Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Kitchen with refrigerator and microwave
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
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Two Bedroom Serviced Suite

Two Bedroom Serviced Suite

1 King Bed and 2 Twin Beds
1238 sq feet (115 sq meters)

Layout - 2 bedrooms, living room, and dining area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Kitchen with refrigerator and microwave
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
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Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

1 Full Bed
409 sq feet (38 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
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Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

1 Full Bed
409 sq feet (38 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
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Pacific Club, Club Room, 1 Double Bed

Pacific Club, Club Room, 1 Double Bed

1 Full Bed
431 sq feet (40 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Hide room details
Pan Pacific Xiamen
19 Hubin Bei Road Fujian, Xiamen, China 361012

Rooms
Make yourself at home in one of the 354 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Free self parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 162 for adults and CNY 81 for children (approximately)
  • Rollaway bed fee: CNY 303.16 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Local Calls
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 560 reviews
from Xiamen
Submitted on 10-03-2016
This is a nice central hotel with good facilities BUT...when I said there this week, the room charges had gone up by 1,000 RMB/night compared to the last time I stayed. That is OVER 150 US$ higher per night than before. Its gouging.
from Almere, The Netherlands
Submitted on 15-03-2016
Definitely a must. Service is very welcoming, breakfast service is fully complete, rooms are fully equipped, bathroom perfectly clean. The bar at the ground floor, at the back, is the perfect place to have a few drinks in a relaxed environment, and there is a room for cigar smokers. I would just improve the English skills of the service (I was sent by taxi to a local street market instead of the shopping street I requested, and the service at the breakfast restaurant can barely understand anythi... Read more
from Singapore, Singapore
Submitted on 18-04-2016
Has stayed in Pan Pacific Xiamen for a few times. Overall, the hotel able to maintain high standard. However, every stay I will still find one or two areas lapsed due to staff issue. This time, at one of the breakfast, was asked whether I want pancake, wafer, etc. Requested for pancake, but somehow was not served.
from Hong Kong, China
Submitted on 20-04-2016
The hotel is good location in Xiamen city, but you cannot find very good foods around hotel, unless you like the local soup rice. Also, the front desk is not comfortable place after entrance the main door is lobby coffee shop then front desk on end of left side. Meanwhile the main road drive to hotel path is very small my local friend almost miss the entrance.
from Shanghai/UK
Submitted on 25-04-2016
I have been a regular for several years and have always found the staff to be friendly and attentive. The rooms are comfortable and the location is ideal. It is a short walk to the bar street and convenient for the airport and bridge to mainland.
from Fresno, California, United States
Submitted on 02-07-2016
We love the all around great views of this hotel. Our 8 year old daughter says, "It's amazing!" We wake up to a fantastic vista. The staff give exceptional services. They speak English quite well. The hotel is on the older side. The carpet could be a bit brighter. Otherwise, it is clean and odorless. The surrounding area is terrific. Great tasting, CLEAN food for cheap. There is a small market with sufficient amenities a block away. Fresh fruits by the locals in half a block. KFC 1... Read more
from Bremen, Germany
Submitted on 08-07-2016
I was there with my girlfriend, room was fantastic. booked a club room and had breakfast in the club room, which was nice. staff was very friendly and polite, you could feel they have many foreign guests and their English level was also very very adequate. I had a surprise planned for my girlfriend and they superseded my expectations, thank you once again! would definitely recommend this hotel!
from Xiamen, China
Submitted on 30-07-2016
This hotel is rated International 5 stars. Unlike many other international 5stars hotels that loses their service level, Pan Pacific had maintain their good service in this location. good food can also be found in any one of their 3 restaurants in the hotel itself. Of course this includes the Xiamen famous Marble steak house on the 4th floor of the hotel (Please read separate reviews of Marbles Steak house). Facility like the Gym is also popular among travelers in this hotel.
from Singapore, Singapore
Submitted on 16-08-2016
Everything is as expected of a Pan Pac hotel. Nice room, helpful staff, nice bedding, easy access, great facilities. There is nothing to complain about. I have enjoyed my stay in Xiamen with this hotel.
from
Submitted on 20-08-2016
Stayed here for 6 nights on business. Service and staff excellent. Good location and rooms are good standard ckean and of good proportions. I was upgraded to a suite which was a nice touch. Location ok for nearby bars etc. Reasonably priced but next time i will try the Marco Polo as located nearer the lake bars and restaurants.
from Kuala Lumpur, Malaysia
Submitted on 29-08-2016
Good location, walking distance (15 minutes) to the ferry terminal of gulang island. Taxi ride cost to city center (ZhongShan Lu / Zhongshan St and 8th Market / Ba Shi Market) is around RMB10 to 15. The breakfast was good too, good selection of local and international food.
from Magog, Canada
Submitted on 01-09-2016
I've been at numerous occasions at the Pan Pacific Xiamen over the last 4 years. Often traveling alone, this place always provide what I need; access to restaurant and bars at walking distance or short taxi ride. When leaving the hotel, better ask the hotel to assist you with explaining your destination, often I had trouble getting to some locations even with the Chinese address written on a piece of paper. The hotel lobby was recently renovated. The breakfast buffet offer decent choice. The roo... Read more
from Sydney, New South Wales, Australia
Submitted on 24-09-2016
I'm not usually a fan of typical 5 star hotels, preferring boutique accommodation or airbnb, but this was a gem. Warm and attentive staff, including the hilarious cleaning staff, none of whom spoke English but we both used improvised charades amidst lots of laughter. The hotel was kind enough to give me a club room with access to the sumptuous Pacific Club for breakfast, afternoon tea, drinks and work stations. On the 28th floor, this lounge served very well cooked breakfast, better than aver... Read more
from Kuala Lumpur, Malaysia
Submitted on 26-09-2016
Excellent rooms, very spacious and clean. Nice relaxing roof top pool. Unfortunately I had to leave Xiamen early due the impending typhoon and in this regard, the staff were very helpful in organising a car to take me to the airport.
from Kuala Lumpur, Malaysia
Submitted on 29-09-2016
I was in China on business and had to overnight in Xiamen due to bad weather. Instead of accepting the Airline hotel I opted to stay at the Pan Pacific. The staff there helped to rebook my flight back to KL which was not an easy task. Hats off to Nigel at the front desk and Agus the concierge...who spent 30 minutes sorting out my airline issue. The breakfast was first rate....keep in mind I was in rural China for a few days so was ready for a 5 star hotel breakfast! Staff was superb and service ... Read more
from Surrey
Submitted on 29-10-2016
This was not my first choice hotel and on arrival being advised that I had a 2 hour delay to access my room my heart was sinking. But, Nigel on the front desk was able to offer an upgrade to a suite, which of course was a master stroke. Only staying for 2 nights on business, the suite was very well appointed, very comfortable, great view and totally my style of travel. Situated in the 28th floor and just a short walk to the Pacific Lounge, things were looking up! The Club Lounge staff offe... Read more
from Singapore, Singapore
Submitted on 29-10-2016
We were a family group of 10 with a total of 5 rooms. Upon check-in, it was not early ie. After 3plus pm, we were told 2 rooms had not been completed and not ready. My was a connecting room with my kids and one was only available which was fine. They could not place all of us on the same level too which was not expected but would have been a nice gesture. The rooms though were vastly different in styles and possibly category. For the connecting room and one other, we seemed to have a more ... Read more
from Dusseldorf, Germany
Submitted on 02-11-2016
Friendly and professional reception staff upon arrival left a good first impression. This continued seeing the room which was nicely decorated with enough space and a spacious bathroom. In-room dining as well as breakfast buffet were excellent, so in total absolutely no reason to complain on anything.
from
Submitted on 03-11-2016
Welcoming friendly service, clean well appointed rooms and excellent wifi connection. After a week of travel all around China at various hotels, this hotel stands the clear winner. An oasis of warm and pleasant calm.
from Los Angeles, California
Submitted on 08-11-2016
Hotel employees are all friendly to the customers. You will see the smiles from most of the persons you meet at the hotel. Been the Chinese restaurant on forth floor at its private cabin, it was peacefulness and quiet. Food and services were excellent.
from Xiamen, China
Submitted on 08-11-2016
Very nice hotel with very nice service from the well trained staff. It would be even nicer if the traffic around the area are better. Perhaps they should station a porter at the entrance to help guest flag down taxi when required? Overall there are improvements since last visit. 好???????好??????????????被?训好????????交???好????就??起???????该?????大????个?????帮客??车. ?????次??????大大??... Read more
from Kaohsiung, Taiwan
Submitted on 26-11-2016
This is my second time staying in Pan Pacific Xiamen, the first time was okay. While I checked in this time, there're several staff is available at the counter but they keep forcing me to wait in line at specific counter and they actually were not doing anything...Can't understand. Room is clean. I might try another hotel next time.
from Xiamen, China
Submitted on 30-11-2016
I was here on a business trip when I heard my father had passed away so I stayed one day before I could get a flight back home. In my short stay I did not come across any thing unpleasant. they have well trained front desk staff and well furnished rooms. More reviews when I visit next time.
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