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Shangri-La Hotel Suzhou

Shanghai, China (PVG)

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Based on 624 reviews
Room & Rates
Deluxe Room

Deluxe Room

1 king bed or 2 twin beds
452-sq-foot (42-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Horizon Deluxe, Room

Horizon Deluxe, Room

1 king bed or 2 twin beds
452-sq-foot (42-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Premier Room, 1 King Bed

Premier Room, 1 King Bed

1 king bed
700-sq-foot (65-sq-meter) room with city views

Layout - Living room and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Hide room details
Shangri-La Hotel Suzhou
168 Ta Yuan Road Suzhou New District, Suzhou, China 215011

Rooms
Make yourself at home in one of the 390 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 170 per person (approximately)
  • Airport shuttle fee: CNY 1100.00 per room (one way)
  • Rollaway bed fee: CNY 345 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Barbecue Grills
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 624 reviews
from Oslo, Norway
Submitted on 21-04-2016
I stayed for the first time in the Shangrila hotel in Suzhou. I found this hotel very good,nice service, the room was excellent, everything work well ac., internet etc. A very pleasant stay even if it only was for a night, thank you.
from Shanghai, China
Submitted on 26-04-2016
Stay here for 2 nights last week. booked Shangri-La bit late and was told that all kingsize bed were sold out. When i did check-in and express my wish to have a king size room, there was still none of them available. But, the front desk staff, a lovely girl named Seven (not sure if i capture it correctly), nicely offer me extra fruit plate and a bottle of wine. And she was sorry that i cannot stay at the room type i was asking for. but, in 30 min after check in a double room, she call me and inf... Read more
from Bangkok, Thailand
Submitted on 10-05-2016
I have stayed in several Shangri La hotels in different countries and also have used their restaurants and bars. The first experience that one anticipates is the renowned Shangri La scent as you enter a Shangri La hotel. When I arrived at the Lobby of the Shangri La Suzhou, I immediately felt the absence of the scent. The hotel was very busy, noisy and chaotic, but as it was late night I quickly got into my room and hoped the next day everything would be normal. While in the room, I had some te... Read more
from
Submitted on 15-05-2016
Excellent hotel and Service, nice room, quiet and confortable with a beatiful view. The breakfast was also excellent with all kind of food available and I have enjoied also to have dinner in the buffet
from The Netherlands
Submitted on 18-05-2016
The hotel, though not near the old city center, is easily reachable, has many amenities, and the service was very good. We arrived with a larger group (for business) and handling check-in and luggage, etc. was really smooth. Views are great from the rooms, and not far away is a Japanese bar street, with many great venues to wind down after a busy day of meetings. Recommended!
from
Submitted on 06-06-2016
Nice extra bit of (hmm.. not luxury but..) better quality in a business trip. Very good buffer dinner in hotel restaurant (perhaps all inclusive). Breakfast also in a better end. Quick front desk service. Approaching hotel by car is a bit complicated.
from Shanghai, China
Submitted on 08-06-2016
one of the best luxury international brand hotel in the city. comfort room with elegance decoration, perfect service from club lounge Mr.calvin, in club lounge, the chief will check every food, and every food is delicious, such a top level hotel, I like this hotel, and strongly recommended for every traveller.
from Toa Payoh, null, Singapore
Submitted on 15-06-2016
Hotel facilities was really good and the staff's are friendly and their English is good. My only concern is the same kind of breakfast everyday, although they have huge varieties, it is repeated everyday.
from Hong Kong
Submitted on 07-07-2016
Shangri-La Suzhou is conveniently located in a newly developed commercial district at the outer skirt of Suzhou Old Town. Taxis are readily available and takes about 30 minutes drive to main attractions. Decor, facilities, restaurants all bear the Shangri-La signature. Standard rooms are sizeable with great view, and lounge area. Beds and linens are all very comfortable. Bathrooms and minibar all conform to the typical Shangri-la style. WIFI is ubiquitous and very effective. Concierge is truly h... Read more
from Shawnee, Kansas
Submitted on 10-07-2016
We stayed for 3 nights. Checking in and out was easy and quick. I was able to communicate and navigate quickly and easily. Food was wonderful. Room was clean, comfortable, and elegant. I will stay here again on my next visit to Suzhou.
from Melbourne, Australia
Submitted on 19-07-2016
I arrived very early in the morning due to flight. The receptionist greeted me with a friendly smile and instead of asking me to wait in the lobby as the check in time was still few hours away,she checked me in straight away so that I can rest from my flight and free upgraded me a bigger room. This is a pleasant surprise. The restaurant food at Shang court was delicious and overall ambient was clean & bright. The only negative is the smell of cigarette smoke linger over the place. There are peo... Read more
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