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Four Points by Sheraton Suzhou

Wuxi, China (WUX)

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Based on 165 reviews
Room & Rates
Comfort - Four Points by Sheraton Suzhou - 1

Comfort

  • One King Bed
  • Two Single Beds
This room measures 431 square feet (39 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and the 40-inch LCD television is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This Non-Smoking room is wheelchair-accessible.

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Deluxe - Four Points by Sheraton Suzhou - 2

Deluxe

  • One King Bed
  • Two Single Beds
This room measures 431 square feet (39 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and the 40-inch LCD television is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This Non-Smoking room is wheelchair-accessible.

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Four Points by Sheraton Suzhou
No 8 Moon Bay Road<br/>Suzhou Industrial Park, Suzhou, China 215123

Hotel Features.
Recreational amenities include an indoor pool and a fitness facility. This 4-star property has a business center and offers small meeting rooms, a technology helpdesk, and technology support staff. Complimentary wireless and wired high-speed Internet access is available in public areas. This Suzhou property has 1800 square meters of event space consisting of banquet facilities and conference/meeting rooms. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves hot and cold buffet breakfasts each morning in the restaurant (surcharges apply). Valet parking is complimentary. Business services, concierge services, and tour/ticket assistance are available. Additional property amenities include a marina, multilingual staff, and a grocery/convenience store.

Guestrooms.
283 air-conditioned guestrooms at Four Points by Sheraton Suzhou feature minibars and coffee/tea makers. Furnishings include desks and ergonomic chairs. Bathrooms feature rainfall showerheads. They also offer makeup/shaving mirrors, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. LCD televisions are available in guestrooms. Also included are irons/ironing boards and clock radios. Guests may request wake-up calls.



Notifications and Fees:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for high-speed Internet (wired) in public areas: CNY 50 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): CNY 50 per day (rates may vary)
  • Fee for in-room wireless Internet: CNY 50 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 165 reviews
from
Submitted on 01-16-2017
The room was very cold and the engineering department could not do anything about it. Very uncomfortable. In general, this is a nondescript provincial hotel with the usual half hearted attempt to make a sort of western breakfast. Incredible that it can't be done better only 30 minutes from Shanghai.
from taipei
Submitted on 12-31-2016
If you are in the area and enjoy some peace and quiet, I would recommend this hotel. The location is nothing to shout about - it is quiet, the shops that are doing business (within walking distance) are the usual eateries, convenience stores and coffee joints. But they are quiet, lacking pedestrian traffic and no atmosphere to speak of. The hotel is pleasant though, usual comfortable and clean rooms. Service level was high and prompt service over the phone when we needed extra blankets. If you... Read more
from Seattle, Washington
Submitted on 12-19-2016
Poor location. No restaurants in the area. Rooms are clean. Gym is acceptable. Poor breakfast selection. Much better hotels to choose from in Suzhou. Hopefully starwood opens more hotels in Suzhou soon.
from China
Submitted on 12-02-2016
I traveled to Suzhou for my business and stay at Four Points by Sheraton Suzhou 3 nights. It's great space for me. staffs here helped me a lot! Thanks to you. I recommend this hotel to everybody. Services of hotel is good worth to spend money.
from London, United Kingdom
Submitted on 11-30-2016
Stayed for two nights on business in this fabulous hotel. The hotel is on a lake so I suspect in the summer is quite nice but it was cold there on my visit. The breakfast is simply out of this world. Wake up hungry would be my advice!! Every cuisine is available from Sushi through noodles to a full English with multiple chefs on hand to cook in the unlikely event you can't find something! Any hotel that offers bread pudding and ice cream for breakfast wins it for me every time. The location is q... Read more
from Melbourne, Australia
Submitted on 11-18-2016
If it wasn't in the middle of no where I would probably give it 4 stars and if the staff were a bit more helpful then could have earn potential 5 stars. I went to Suzhou for business and didn't manage to get a more central location near the Expo Centre. This hotel to Old Town or Expo is a good 30mins taxi ride without traffic. Pros - rooms were spacious and comfortable, this you cannot fault so if you don't mind the distance then this would be fantastic. Cons - staff weren't very efficient nor... Read more
from
Submitted on 11-14-2016
As SPG Platinum who has lived in China 10+ years, I know my stuff. Staff were lazy and talked loud to each other, HVAC did not work, food was bland and management had "attitude". SPG Happy Hour was a joke. STAY AWAY
from Gurgaon, India
Submitted on 11-03-2016
I chose this hotel because it was close to my office in the SIP. While the overall experience was good, there a few small things that they need to do. For example, the Wifi wasn't working in my room and they just couldn't figure it out until I discovered the power adapter was unplugged. Secondly, not every item listed in the room service menu is available nor are they exactly as described, so keep a couple of back up choices handy when you order.That said, the breakfast spread is awesome. Other... Read more
from Sydney, Australia
Submitted on 11-01-2016
Located in this industrial park, this hotel is set up for international conferences and travelers. Almost all the staff speak English, and were helpful and accommodating. The breakfast was plentiful with a really huge selection of Chinese and Western food - including soups and omelettes cooked to order. The small meeting we were had included catered sandwiches which were adequate though perhaps not as tasty or wide in selection as we would typically get from Australia. The rooms were spacious... Read more
from Beijing, China
Submitted on 10-23-2016
Stayed for one night during my recent trip in Suzhou. It's very close to the nano city and other high-tech zone in Suzhou. Check-in and check-out were very efficient, and the staff tried the best for greetings and services. The breakfast has quite a lot of food selections.
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