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Novotel Shenzhen Watergate

Zhenzhen (Shenzhen), China (SZX)

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Hotel Specials
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Based on 259 reviews
Room & Rates

Standard Room, 1 Queen Bed

1 queen bed
237-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe, One King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe, One King Bed, Ocean View

1 king bed
Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe, One King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive, One King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior, One King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior, Two Single Beds

2 single beds
Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Promotion Room 01

1 king bed
Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Suite, 1 Queen Bed

1 queen bed
484-sq-foot (45-sq-meter) room, balcony with city views

Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

1 queen bed
275-sq-foot (26-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Superior Room, 2 Single Beds, City View

2 single beds
275-sq-foot (26-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Standard Room, 2 Single Beds

2 single beds
237-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV, iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Novotel Shenzhen Watergate
1019 Shennan Zhong Rd, Shenzhen, China 518031

Rooms
Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, and LED televisions with satellite programming provide entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. This hotel has 2 meeting rooms available for events.

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Know Before You Go

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CNY 108 per person (approximately)
  • Rollaway bed fee: CNY 280 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 259 reviews
from Perpignan, France
Submitted on 14-02-2016
Staff not very professional. Poor customer service mind. English also very poor. Seems to not really know about the advantages linked to Accor Member level. Nice to have a balcony in the Suite but furniture and room amenities very basic. No Shower in the suite, just a bath and a single sink.... Not even sugar or milk powder in the room. Two free Soda drinks in the fridge but... no other choice. Very few English speaking TV channels, not even a movie Channel (HBO or others). Wifi OK.. The only re... Read more
from
Submitted on 02-03-2016
Around 15 mins walking to KKmall, not very convenience, but you can still find a 24hr convenience shop next to the hotel. 3 cans of welcome soft drink were provided. Encourage green environment, and non smoking hotel.
from Hong Kong, China
Submitted on 15-03-2016
Watergate is a very peaceful hotel although it's in a business area, very close to the famous Shun Hing skyscraper. The nearby Lichee park is a very interesting place to see how local people are enjoying their lives, and the osmanthus trees give very sweet and intoxicating scent. The hotel staff are friendly and nice too. I enjoyed my stay very much!
from Guangzhou, China
Submitted on 16-03-2016
Novotel Watergate is a good hotel in Shenzhen. Safe and clean which are the most important factors for me when I travel. Fresh decoration, nice staff, price not too expensive but also not cheap. The only cons is there's few restaurant around, even in KKPlaza which is at 5mins by walk from the hotel. Recommended for business!
from Brisbane, Australia
Submitted on 02-04-2016
this hotel is central to the main city area and is easy to use as a base for business. Great rooms and modern plus lots of places to eat out only a short walk. i Have stayed in Shenzhen many times but this is the first time here and will be back no questions ticked all my boxes.
from Kuala Lumpur, Malaysia
Submitted on 12-06-2016
It is a basic and decent hotel that is good enough for my entire stay. Hotel staff was okay, service was not a great one but not that bad after all.` The suite was clean and comfortable. Bathroom was spacious and clean. There is free WIFI and it was good. The only complaint is that the people were smoking inside the lobby even though it's a non-smoking hotel as claimed.
from Cheonan, South Korea
Submitted on 13-06-2016
The original room the hotel provided smelt out a corruption. The staffs changed the room without any hesitation. so I spent a good time there. The location was good and easy to access to subways and city center
from Singapore, Singapore
Submitted on 21-06-2016
In general, it is not bad. However when I checked in at Novotel Watergate, Shenzhen on 15Jun16 with an advanced booking, surprisingly I was told that I had not any booking there. After I showed them the booking confirmation email, then they checked again with another office (Asia?) and finally found my booking record. But I had to wait for around 20min at the counter after a long travel from SG to HK then to Shenzhen. This was the longest waiting for check-in a hotel so far I have encountered, w... Read more
from
Submitted on 30-06-2016
Cost us about 20 rmb from lowu train station. taxi dropped us off at the back and signage was pretty poor so found the reception quite hard to locate. Room looked decent, location good, but the smell was terrible. cancelled our second night and won't be going back there again.
from Macau, China
Submitted on 18-07-2016
Spent 1 night in Shenzhen, as a Le Club Accor member, I booked this Novotel Shenzhen Watergate. We arrived to check-in at the counter but it seems like only one lady is able to process the check-in for all the guess in the lobby, despite 4 staffs behind the counter. We asked a front office staff where to find the subway in order to do some sightseeing. She mentionned to us without looking at us "over there, you can find by yourself". During the check-in, we have been granted an upgrade which wa... Read more
from
Submitted on 25-07-2016
After checking in, went into the room and found the carpet soaked in water from over flowing from the bathroom shower from the previous guests! Had to have our room changed. Rooms were nothing like the pictures shown on the website, hotel is meant to be a 5star hotel, I would not even classify it as a 2 star! for the price you can definitely find a better hotel. I checked out a day early as I couldn't handle staying in the hotel any longer, but was refused a refund on a day as I booked the hotel... Read more
from Singapore, Singapore
Submitted on 26-07-2016
Requestes for iron and iron board, came iron with leaking steel stained again water and stained my cloths; Swimming pool with brown Color residue in the pool and with dirt like bubbles on the pool water surface
from Cambridgeshire, United Kingdom
Submitted on 10-08-2016
Hotel was not especially nice but did the job of providing shelter for the night. The Restaurant next door was nice, but the restaurant on the hotel was not so appetizing, i did not take up the offer of breakfast. The bed felt it was made from a broken door and the mattress was about 2 inches thick. Again I was fortunate to have my plug in mosquito killer. The room had noisy air conditioning and i think it was only the 50% Chinese liquor that kept me asleep. I would not stay again.
from Singapore, Singapore
Submitted on 04-09-2016
Book this hotel online with Expedia for 2 nights, but some how the document shows 1 night. Not sure if is my error or expedia. Check in was rather smooth, since is payment over the counter, they took a deposit and gives me the room. Room is comfortable, clean and good size. Requested for a Firm/ Hard Pillow but the house keeping say that they don't have such pillow ??? !!! I am used to having firm pillow and as they don't have it, i woke up the next morning with a tension on my neck. The hou... Read more
from Singapore, Singapore
Submitted on 04-09-2016
Fly into HK on a Red Eye flight and make my way to Shenzhen in the early morning. and I was able to checkin before 12. I have to say that they are able to accommodate my early arrival. The room is clean and spacious, comfortable washroom and nice Queen size bed. Only set back as that they don't have firm or hard pillow, which resulted me having stiff neck for the next 2 morning. along the way something error on my booking, not sure if is me or Expedia, my 2 night booking becomes 1 and I was lo... Read more
from Oxford, United Kingdom
Submitted on 15-09-2016
Stayed in this hotel for 11 nights on a business trip. Location is close to Shenzhen city centre and it's 5 minutes walk to Grand Theatre metro station. Metro line 9 station will be even closer once it is open (in construction now). Staff at reception speak basic English to sort everything (was transferred to speak with them when other hotel staff was unable to communicate). Room was spacious and clean, nice bath with shower. Air condition was kept working even when I was out, in the hot weather... Read more
from
Submitted on 18-09-2016
We stayed here for 3 nights over the mid-autumn festival and it was rather enjoyable. Full review of stay below. A taxi from the SZ airport to this hotel should be around RMB130 (or no more than RMB150 for non-peak traffic hours). A travel tip for you is to get the hotel name ready in Chinese before you arrive as the taxi drivers in Shenzhen don't know the English names of hotels and always ask if we know them in Chinese. The hotel Front Desk speaks minimal English but good enough to assist your... Read more
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