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Four Points by Sheraton Shenzhen

Zhenzhen (Shenzhen), China (SZX)

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Based on 574 reviews
Room & Rates

Superior Suite, 1 King Bed

1 king bed
646-753 sq feet (60-70 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe, One King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior, One King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room

Deluxe Room

1 king bed or 2 double beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Suite

Deluxe Suite

1 king bed
Club/Executive Level - Club Lounge access
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Suite

Executive Suite

1 king bed
Club/Executive Level - Club Lounge access
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room

Executive Room

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room (FOUR POINTS)

Room (FOUR POINTS)

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Suite

Superior Suite

1 king bed
Club/Executive Level - Club Lounge access
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room

Superior Room

1 king bed or 2 double beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Comfort Room

Comfort Room

1 queen bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room

1 king bed or 2 twin beds
323-538 sq feet (30-50 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Washer/dryer, phone, and laptop-compatible safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Comfort Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room

2 twin beds
258-323 sq feet (24-30 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Four Points by Sheraton Shenzhen
5 Guihua Road Futian Free Trade Zone, Shenzhen, China 518038

Rooms
Make yourself at home in one of the 438 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 40-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features include complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request).

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 149 for children (approximately)
  • Airport shuttle fee: CNY 500.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 574 reviews
from Vimercate, Italy
Submitted on 27-04-2016
The hotel is beautiful, spacious rooms and clean. Two weak point, one is the reception. Team there is good but they need to be stronger with other people when assisting. If I'm being assisted for the check in, I don't want that this assistant will answer to other which are bypassing the queue and speaks in Chinese.I'm feeling not important as customer where the preference is for locals. The concierge team very rarely speaks English.. The second problem is much more serious. The restaurant is not... Read more
from Hong Kong, China
Submitted on 29-04-2016
This is a great location near the border crossing Lok Ma Chau. I like this hotel, the breakfast buffet is excellent. I stayed on the 12 floor on the West wing, it has a smell of mold on this floor. The AC also just never seems to be very cold...I could not get it below 22. I will stay here again, this is my go to hotel in Shenzhen. Wish they could fix the AC and get rid of the mold smell!
from
Submitted on 01-05-2016
Good value business hotel. Very clean, quiet, with fair size rooms and comfortable beds. The staff are friendly, and many can speak enough English to help with common questions. The China Spice restaurant is excellent. Location - about 15 minutes' walk from the Lok Ma Chau border - nearby there are some spas, and Huanggang Park, which is quite pleasant, but very little else of interest.
from
Submitted on 20-05-2016
I can't fault the hotel, it was impressive, clean, shiny with everything you would expect. But it just isn't up to the standard more commonly found in China, it was just a bit lacking. I travel for business and have stayed in several regions around China, this was the first time I was not created at the front door on arrival (regardless of the time). The rooms are perfectly decent, but a bit small, breakfast was wonderful, but it was a fight to get a seat, there was no waiter to show you to you... Read more
from Krasnodar, Russia
Submitted on 23-05-2016
We were really excited about this hotel , mostly because of its description and photos on its website. It's a nice hotel, with beautiful hall, very clean rooms but everything in the room is clearly not new. (I mean, it's very noticeable that all the things there are pretty used). We had a nice view, but not a nice window (extremely dirty). The service nevertheless was excellent. Especially, the porters. Very helpful. All in all, the hotel is good but is overpriced for what it offers.
from
Submitted on 26-05-2016
I'm writing this review while sitting in my room on the 11th floor. Overall: pretty spot, great view, but the internet situation is TERRIBLE. I've been here 4 days and have struggled to have a solid internet connection in my room the whole time. I called the front desk, due to the language barrier they just sent someone up who plugged in the hard-wire to my laptop (while i was away...and unaware that someone would be entering my room). And, this is after I couldn't get my 3 prong cord to plug in... Read more
from Rockford, Illinois
Submitted on 30-05-2016
Hotel was very busy. One tip: only 3 elevators that are small so allow plenty of time to wait for the elevator, especially around breakfast. The carpet in my room was very dirty and really needed a cleaning. The rest of the room was clean and bathroom was large except for counter space. Great breakfast buffet and everyone was very attentive, almost to point of feeling like bees hovering. Overall, satisified.
from Abu Dhabi, United Arab Emirates
Submitted on 06-06-2016
Good hotel, was upgraded to suit, and it was nice rooms except even though I was on highest floor there was some noise due to construction going on near by. except from that had nice view from the hotel the Shenzhen river, pretty good size of the room. Breakfast was good. variety of choice. I had a late check out provided by the hotel and that up until 5 PM. bit far from the Metro station. it has 15 minutes walking. Not in the city, and not much reasturant near by.
from Saint Paul, Minnesota
Submitted on 12-06-2016
On the whole, this struck me as a pretty average hotel. Immediately upon entering my room, the first impression was a strong smell of somebody‚??s body odor. Though you get used to it after awhile in the room, every time I returned to the room the odor was strong. The room‚??s also pretty cramped... very little space between the bed and the desk area. The bed was comfortable though, and the view out the window was nice (the river's right there and Hong Kong's just on the other side of it). ... Read more
from
Submitted on 15-06-2016
Good for a quick business trip. Nothing special or out of the ordinary. Meets the basic standard of a hotel. Bed was comfortable and everything was clean. Breakfast was pretty good. Staff seemed a bit serious, never smiling or greeting you.
from Singapore
Submitted on 18-06-2016
This is located 5-10mins walk away from the train terminus that has the Hong Kong Lok Ma Chau MTR station, custom immigration to/from Hong Kong and the Metro station that you could take around Shenzhen. The rooms are big and clean with many TV channels. It has an outdoor pool. It is within the Free Trade Zone which makes it more suitable for business than for leisure but is a plus point if you prefer somewhere quiet yet accessible.
from
Submitted on 19-06-2016
Not outstanding, but perfectly fine. We wanted one night at somewhere reasonably priced, that was fairly decent inside. This was the right choice. We didn't see any of the facilities other than breakfast, which was fine. Not lavish, but perfectly decent - although with more of a Chinese weighting than I wound have hoped. But then we were in China! Room was very good indeed. Got what was their most basic room to include breakfast. Not sure whether we were upgraded or not, but the room was hu... Read more
from Taiwan
Submitted on 25-06-2016
I alway chose Four points Sheraton for my biz trip in SZ. Not only nice services of accommodation but also nice singer and guitar player performing at night bar on 2F. Specially, i would like to thank manager Sangeet and his team"they were very helpful and so very professional.I will surely visit this hotel and meet them again and again.
from Hong Kong, China
Submitted on 02-07-2016
Enviable location with just 10 minutes' walk from the shenzhen/ Hong Kong border control. Easy access to taxi and underground. Room is well furnished with variety of amenities and spacious bathroom. In-room dining also good with great variety and reasonable price. The only catch up would be the restaurant services as wine selections are limited and staff's menu knowledge are just so so. Above all, a good choice for short stay in shenzhen.
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