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Four Points by Sheraton Shenzhen

Zhenzhen (Shenzhen), China (SZX)

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Based on 613 reviews
Room & Rates

Superior Suite, 1 King Bed

1 King Bed
646-753 sq feet (60-70 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe, One King Bed

1 King Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Superior, One King Bed

1 King Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room

Deluxe Room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Suite

Deluxe Suite

1 King Bed
Club/Executive Level - Club Lounge access
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Suite

Executive Suite

1 King Bed
Club/Executive Level - Club Lounge access
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Room

Executive Room

1 King Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room (FOUR POINTS)

Room (FOUR POINTS)

1 King Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Suite

Superior Suite

1 King Bed
Club/Executive Level - Club Lounge access
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room

Superior Room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Comfort Room

Comfort Room

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room

1 King Bed or 2 Twin Beds
323-538 sq feet (30-50 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Washer/dryer, phone, and laptop-compatible safe
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
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Comfort Room, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room

2 Twin Beds
258-323 sq feet (24-30 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Four Points by Sheraton Shenzhen
5 Guihua Road Futian Free Trade Zone, Shenzhen, China 518038

Rooms
Make yourself at home in one of the 438 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 40-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request).

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 149 for children (approximately)
  • Airport shuttle fee: CNY 500.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 613 reviews
from Vimercate, Italy
Submitted on 27-04-2016
The hotel is beautiful, spacious rooms and clean. Two weak point, one is the reception. Team there is good but they need to be stronger with other people when assisting. If I'm being assisted for the check in, I don't want that this assistant will answer to other which are bypassing the queue and speaks in Chinese.I'm feeling not important as customer where the preference is for locals. The concierge team very rarely speaks English.. The second problem is much more serious. The restaurant is not... Read more
from Hong Kong, China
Submitted on 29-04-2016
This is a great location near the border crossing Lok Ma Chau. I like this hotel, the breakfast buffet is excellent. I stayed on the 12 floor on the West wing, it has a smell of mold on this floor. The AC also just never seems to be very cold...I could not get it below 22. I will stay here again, this is my go to hotel in Shenzhen. Wish they could fix the AC and get rid of the mold smell!
from
Submitted on 01-05-2016
Good value business hotel. Very clean, quiet, with fair size rooms and comfortable beds. The staff are friendly, and many can speak enough English to help with common questions. The China Spice restaurant is excellent. Location - about 15 minutes' walk from the Lok Ma Chau border - nearby there are some spas, and Huanggang Park, which is quite pleasant, but very little else of interest.
from
Submitted on 20-05-2016
I can't fault the hotel, it was impressive, clean, shiny with everything you would expect. But it just isn't up to the standard more commonly found in China, it was just a bit lacking. I travel for business and have stayed in several regions around China, this was the first time I was not created at the front door on arrival (regardless of the time). The rooms are perfectly decent, but a bit small, breakfast was wonderful, but it was a fight to get a seat, there was no waiter to show you to you... Read more
from Krasnodar, Russia
Submitted on 23-05-2016
We were really excited about this hotel , mostly because of its description and photos on its website. It's a nice hotel, with beautiful hall, very clean rooms but everything in the room is clearly not new. (I mean, it's very noticeable that all the things there are pretty used). We had a nice view, but not a nice window (extremely dirty). The service nevertheless was excellent. Especially, the porters. Very helpful. All in all, the hotel is good but is overpriced for what it offers.
from
Submitted on 26-05-2016
I'm writing this review while sitting in my room on the 11th floor. Overall: pretty spot, great view, but the internet situation is TERRIBLE. I've been here 4 days and have struggled to have a solid internet connection in my room the whole time. I called the front desk, due to the language barrier they just sent someone up who plugged in the hard-wire to my laptop (while i was away...and unaware that someone would be entering my room). And, this is after I couldn't get my 3 prong cord to plug in... Read more
from Rockford, Illinois
Submitted on 30-05-2016
Hotel was very busy. One tip: only 3 elevators that are small so allow plenty of time to wait for the elevator, especially around breakfast. The carpet in my room was very dirty and really needed a cleaning. The rest of the room was clean and bathroom was large except for counter space. Great breakfast buffet and everyone was very attentive, almost to point of feeling like bees hovering. Overall, satisified.
from Abu Dhabi, United Arab Emirates
Submitted on 06-06-2016
Good hotel, was upgraded to suit, and it was nice rooms except even though I was on highest floor there was some noise due to construction going on near by. except from that had nice view from the hotel the Shenzhen river, pretty good size of the room. Breakfast was good. variety of choice. I had a late check out provided by the hotel and that up until 5 PM. bit far from the Metro station. it has 15 minutes walking. Not in the city, and not much reasturant near by.
from Saint Paul, Minnesota
Submitted on 12-06-2016
On the whole, this struck me as a pretty average hotel. Immediately upon entering my room, the first impression was a strong smell of somebodyâ??s body odor. Though you get used to it after awhile in the room, every time I returned to the room the odor was strong. The roomâ??s also pretty cramped... very little space between the bed and the desk area. The bed was comfortable though, and the view out the window was nice (the river's right there and Hong Kong's just on the other side of it). ... Read more
from
Submitted on 15-06-2016
Good for a quick business trip. Nothing special or out of the ordinary. Meets the basic standard of a hotel. Bed was comfortable and everything was clean. Breakfast was pretty good. Staff seemed a bit serious, never smiling or greeting you.
from Singapore
Submitted on 18-06-2016
This is located 5-10mins walk away from the train terminus that has the Hong Kong Lok Ma Chau MTR station, custom immigration to/from Hong Kong and the Metro station that you could take around Shenzhen. The rooms are big and clean with many TV channels. It has an outdoor pool. It is within the Free Trade Zone which makes it more suitable for business than for leisure but is a plus point if you prefer somewhere quiet yet accessible.
from
Submitted on 19-06-2016
Not outstanding, but perfectly fine. We wanted one night at somewhere reasonably priced, that was fairly decent inside. This was the right choice. We didn't see any of the facilities other than breakfast, which was fine. Not lavish, but perfectly decent - although with more of a Chinese weighting than I wound have hoped. But then we were in China! Room was very good indeed. Got what was their most basic room to include breakfast. Not sure whether we were upgraded or not, but the room was hu... Read more
from Taiwan
Submitted on 25-06-2016
I alway chose Four points Sheraton for my biz trip in SZ. Not only nice services of accommodation but also nice singer and guitar player performing at night bar on 2F. Specially, i would like to thank manager Sangeet and his team"they were very helpful and so very professional.I will surely visit this hotel and meet them again and again.
from Hong Kong, China
Submitted on 02-07-2016
Enviable location with just 10 minutes' walk from the shenzhen/ Hong Kong border control. Easy access to taxi and underground. Room is well furnished with variety of amenities and spacious bathroom. In-room dining also good with great variety and reasonable price. The only catch up would be the restaurant services as wine selections are limited and staff's menu knowledge are just so so. Above all, a good choice for short stay in shenzhen.
from
Submitted on 25-07-2016
The Four Points is a good solid hotel very close to the Free Trade Zone (I walked to the FTZ every day although the hotel does lay on free transport at set times during the day). Breakfast is excellent, with a huge choice of foods to choose from. I ate in the bar a few times and food was average but acceptable. Rooms are nice and clean, WifI was acceptable but not great.
from Bangkok, Thailand
Submitted on 28-07-2016
Whenever I come to Shenzhen, I stay here at the Sheraton. It is a wonderful hotel with giant suites in the West Tower for a very reasonable price. It is more like a condo than a hotel room. Walk-in his and hers closets, laundry room, full kitchen, living room, bedroom. The beds are top notch and shower is spectacular with high water pressure. One of the best hotels I have stayed at and I have traveled for 25 years. There is an excellent gym and pool. The spa is also nice. Quite a few restaurants... Read more
from
Submitted on 05-08-2016
Room was good , room service was perfect, also there i met one manager Mr. Sangeet bikram very professional and welcoming person knows how to treat clients every time smiling which give positive wibe . all in all i like the stay there. regards Yasir Rasheed
from Dubai, United Arab Emirates
Submitted on 12-08-2016
room was really good and bar stuff was really friendly and helpful Mr. sangeet and kaddafi was very helpful even after working hours ! specially if you visited shenzhen for first time )))) lobby stuff are nice! good location not far way from down town. gym and swimming pool are awesome .
from Quezon City
Submitted on 14-08-2016
The room was of a good size, clean and modern, with the typical Four Points style. Though the hotel was relatively new, the rooms and common areas were a bit run down and could probably use some freshening up. The hotel offered a fair choice of restaurants. The Chinese restaurant served excellent dimsum. The hotel bar was a pleasant place for a nightcap with very friendly female bartenders and good bar chow. Breakfast buffet was quite extensive though the restaurant crew could improve on thei... Read more
from
Submitted on 21-08-2016
Stayed here last time I was in Shenzhen for 2 weeks. The rooms are nice and Clean along with great service. The lobby staff were very helpful and attentive!! There were two managers there that made my stay even more memorable. Mr Sangeet & Mr Kaddafi, both of these guys went above and beyond to make sure that my stay there was great! Would definitely come back to this hotel just because of their service. Thank you!! Cheers,, AC
from Hong Kong, China
Submitted on 29-08-2016
This has been my go to hotel for over 10 years. I have been a very loyal client and have stayed here over 100 nights. My last stay August 19th and 20th we found these small pin head sized bugs on every single wall in rooms 1357, 1360, 1456, 1452 and 1857. The magazine rack on the second Floor for the club lounge was crawling with these bugs too! I was forced to leave this property and go to the Sheraton. I doubt I will ever go back to this hotel.... It just freaked me out how many and how wide ... Read more
from
Submitted on 03-09-2016
It is always the first choice for me when I travel to Shenzhen, I have lived in it many times, and I like this hotel. They provide big breakfast and the taste is very good. The staff are very friendly and enthusiastic, their service make me very comfortable. But sometimes it needs long time for checking in/out, this will make me in a hurry for some appointment.
from Shanghai, China
Submitted on 13-09-2016
Everything is OK and the price is just right. Location is right >> if your workplace is in Futian Free Trade. also close to HK/Chinese border/Futian Checkpoint Metro station Location is bit off >> if you are looking for night life, bars and dining place etc as there is nothing much to do in and around the hotel - downtown is taxi ride of 5 kms / around or less than 30 yuan.
from
Submitted on 05-10-2016
so comfortable . i think the next vacation i can choose the hotel of Spg company. the room is clean and people is friendly. the service is well. let me feel relax. looking forward next vacation with spg
from Shanghai, China
Submitted on 11-10-2016
Free shuttle to futian port and very comfortable beds, and a large bathroom were great. Building has a unique layout design, check the floor layout on the back of the room door. The pool was open, but parts under construction, should be ready early 2017. Front desk staff were friendly, English level was good. No club lounge info though.
from Bellevue, Washington
Submitted on 14-10-2016
I spend a lot of nights in SPG properties all over the world and I have to say this has to be the lows of the low.... 1. Bed hard as a rock even when I explicitly asked for a soft bed... 2. Mold growth in the shower ( And this was an upgraded room) 3. The Great Firewall of China in was full effect at this property. I could get on Facebook, but CNN and every TV station in Seattle was blocked as well as my bank.... Go figure... 4. Service.... That is a new concept that they haven't grasped quite... Read more
from
Submitted on 23-10-2016
Helpful concierge. Smiling people. The breakfast was good, rooms were comfortable. It is sad that west wing doesn't have its own lobby. However, it is worth having breakfast on 23rd floor with nice open views rather than on the cramped 5th floor. Room service for not Chinese speaking becomes a little challenging.
from
Submitted on 26-10-2016
This was not my first stay at this property, however it was the worst. Once I checked in my room had the musky smell of a gym sock. We proceeded to lunch at the Spice Chinese restaurant where the first thing ordered came last. After asking 3 staff members and a trip to the bar we finally received 4 glasses of ice water, 30 minutes later. Lunch was average. The best part of the stay was the Chimay, Belgian beer before dinner in the lobby. Went to the 15th floor for a late dinner and immediately n... Read more
from
Submitted on 30-10-2016
Really liked the property and the hospitality. Very pleasant and helpful staff, especially Sangeet and Cha from the Grill and Bar.Chef Kadafy went out of his way to make some super special dishes. In all had an excellent experience!!
from Hong Kong, China
Submitted on 03-11-2016
Only 15 mins walk from boundary control point. helpful concierge, Smiling People, Room is comfortable. Offer a variety choice for breakfast. Offer nice beer over the bar, but for a non chinese speaking people has a bit challenage.
from Manchester, United Kingdom
Submitted on 04-11-2016
Where do i begin ..........this hotel is probably one of the best I have ever stayed in in the world. It offers just about everything you ll ever need from a hotel from the amazing food to the gym complex to the pool 6 floors up with amazing views of Shenzhen. I have stayed at this hotel numerous times and each time gets better and better. The rooms are very comfortable and are of a high standard and very clean and upto date and modern. The staff at the hotel really are a credit to the company a... Read more
from
Submitted on 04-11-2016
Four Points in Shenzhen always make me feel at home whenever I am in Shenzhen, making sure I got the room that I want and the gym is a perfect place to sweat out after a long day at work. Not to forget the hotel location is nearby lots of great restaurants that will fulfill your crave for Chinese food... miss my HK milk tea already. ð???
from Hong Kong, China
Submitted on 07-11-2016
I recently returned from a visit to Shenzhen. I have visited Shenzhen for business over many years now, and have not found a better hotel within this price range. The rooms are modern and comfortable, and the hotel amenities (gym, swimming pool, executive lounge etc) are beyond the standard normally expected of a FourPoints. On this particular trip, my Mum was visiting from Australia. All of the staff made her feel especially welcome, and went out of their way to make sure she enjoyed her ti... Read more
from Vancouver, Washington
Submitted on 12-11-2016
I stayed at this hotel for less than 24 hours and I can honestly say it was the worst overseas business travel hotel experience I've had in my 10 years of traveling to Asia. While the room was moderate at best, the overall look of the hotel was dated, the music theme was USA 80's, the food was mediocre, it is not why I gave the low rating. It was the nightmare checkin process that took over 30 minutes because all my cc were rejected due to a faulty card reader. Instead of admitting a problem o... Read more
from Kuala Lumpur, Malaysia
Submitted on 13-11-2016
I booked at quite reasonable price. This was our first visit to the hotel. A bit confusing at the beginning. The Lobby is located at East Wing and we needed to switch lift at 5th Floor to our room at West wing. The Staffs were friendly and attentive. Smooth checked-in. The concierge brought us to the room and brief us about the floor and restaurants located. Upgraded to a Deluxe Suite. Good ambient, comfortable and spacious Living Room with L-shaped sofa. The shower room was located at Living... Read more
from Kuala Lumpur, Malaysia
Submitted on 14-11-2016
Value for money even if you'd high expectation on business hotel. Clean, spacious room and smart helpful service. Offer great selection of dinning options with Cantoneses featured Chinese Restaurant, The Grill and Bar and the newly renovated Taste All day dinning.
from Kuala Lumpur, Malaysia
Submitted on 18-11-2016
This is an excellent Four Points that goes well beyond the no-frill reputation of this chain. The hotel facilities are excellent and more befitting a higher end hotel. Lobby and service is superb, rooms are excellent with very good bedding and showers. The breakfast buffet is appropriate to a higher end chain, with a wide array of terrific, well-prepared selections. My only real complaint is that the internet is painfully slow and unsteady. I realize this is China, so censorship takes a toll. B... Read more
from Manchester, United Kingdom
Submitted on 22-11-2016
I stayed in the hotel during my visit to Shenzhen and my trip to Hongkong, the hotel is really nice, rooms were clean staff were friendly and always smiling, they had a bus to the borders of Hongkong, overall hotel was good and recommended.
from
Submitted on 22-11-2016
I was very disappointed with my stay at Four Points. Being an international chain, I would think standards would be higher. I walked into the hotel room and was greeted by damp air with stale smoke. Everything felt a bit dirty, and the sheets felt damp. It felt like they cleaned the room to the minimum and it leaves a smell.. The beds were uncomfortable, and their "king size bed" was basically two beds pushed together. I kept waking up every hour and didn't have a good sleep. The checkout proces... Read more
from Macau, China
Submitted on 24-11-2016
I had experience of staying in Four Points by Sheraton in Shanghai and Barcelona. This time I stayed in this hotel for business trip to Shenzhen and I found it of similar standard to other Four Points hotels. Room is clean, tidy and spacious with everything one needs. View from hotel room is nice as well. Wifi connection is good. Breakfast buffet is served with a wide variety of food. It is close to the border gate between Shenzhen and Hong Kong, rather than to the city center. For me I just... Read more
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