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Four Points by Sheraton Shenzhen

Zhenzhen (Shenzhen), China (SZX)

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Based on 621 reviews
Room & Rates

Superior Suite, 1 King Bed

1 King Bed
646-753 sq feet (60-70 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe, One King Bed

1 King Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Superior, One King Bed

1 King Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room

Deluxe Room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Suite

Deluxe Suite

1 King Bed
Club/Executive Level - Club Lounge access
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Suite

Executive Suite

1 King Bed
Club/Executive Level - Club Lounge access
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Room

Executive Room

1 King Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room (FOUR POINTS)

Room (FOUR POINTS)

1 King Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Suite

Superior Suite

1 King Bed
Club/Executive Level - Club Lounge access
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room

Superior Room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Comfort Room

Comfort Room

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room

1 King Bed or 2 Twin Beds
323-538 sq feet (30-50 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Washer/dryer, phone, and laptop-compatible safe
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
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Comfort Room, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room

2 Twin Beds
258-323 sq feet (24-30 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - A pillow menu
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Four Points by Sheraton Shenzhen
5 Guihua Road Futian Free Trade Zone, Shenzhen, China 518038

Rooms
Make yourself at home in one of the 438 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 40-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request).

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 149 for children (approximately)
  • Airport shuttle fee: CNY 500.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 621 reviews
from Dallas, Texas
Submitted on 12-12-2016
Depending on the length of your stay, carefully select your room. The superior king rooms are a little small, recommend the deluxe king rooms or a suite. Pros: The gym is nice sized with a great view. Outdoor swimming pool has lap lanes. The bar area has a pool table. The king bed is comfortable, not overly firm or soft. Hamburger in the bar area is good. Cons: the superior king rooms are small for longer stays, the desk is small and the chair is not good for working. The superior king doe... Read more
from Shanghai, China
Submitted on 12-04-2016
I only stay in this hotel when I am in Shenzhen because of its location and its no fuss experience and it is always a pleasure to return to a place which makes me feel like home. The room is clean, comfortable and the bed is comfy for a good night's sleep. Check in lady was smiley and friendly and accommodated my request despite hotel being full. The band members in the bar on 2/F are quite entertaining and kept asking if I had any song requests. Room service was super fast and the hamburger... Read more
from Macau, China
Submitted on 11-24-2016
I had experience of staying in Four Points by Sheraton in Shanghai and Barcelona. This time I stayed in this hotel for business trip to Shenzhen and I found it of similar standard to other Four Points hotels. Room is clean, tidy and spacious with everything one needs. View from hotel room is nice as well. Wifi connection is good. Breakfast buffet is served with a wide variety of food. It is close to the border gate between Shenzhen and Hong Kong, rather than to the city center. For me I just... Read more
from
Submitted on 11-22-2016
I was very disappointed with my stay at Four Points. Being an international chain, I would think standards would be higher. I walked into the hotel room and was greeted by damp air with stale smoke. Everything felt a bit dirty, and the sheets felt damp. It felt like they cleaned the room to the minimum and it leaves a smell.. The beds were uncomfortable, and their "king size bed" was basically two beds pushed together. I kept waking up every hour and didn't have a good sleep. The checkout proces... Read more
from Manchester, United Kingdom
Submitted on 11-22-2016
I stayed in the hotel during my visit to Shenzhen and my trip to Hongkong, the hotel is really nice, rooms were clean staff were friendly and always smiling, they had a bus to the borders of Hongkong, overall hotel was good and recommended.
from Kuala Lumpur, Malaysia
Submitted on 11-18-2016
This is an excellent Four Points that goes well beyond the no-frill reputation of this chain. The hotel facilities are excellent and more befitting a higher end hotel. Lobby and service is superb, rooms are excellent with very good bedding and showers. The breakfast buffet is appropriate to a higher end chain, with a wide array of terrific, well-prepared selections. My only real complaint is that the internet is painfully slow and unsteady. I realize this is China, so censorship takes a toll. B... Read more
from Kuala Lumpur, Malaysia
Submitted on 11-14-2016
Value for money even if you'd high expectation on business hotel. Clean, spacious room and smart helpful service. Offer great selection of dinning options with Cantoneses featured Chinese Restaurant, The Grill and Bar and the newly renovated Taste All day dinning.
from Kuala Lumpur, Malaysia
Submitted on 11-13-2016
I booked at quite reasonable price. This was our first visit to the hotel. A bit confusing at the beginning. The Lobby is located at East Wing and we needed to switch lift at 5th Floor to our room at West wing. The Staffs were friendly and attentive. Smooth checked-in. The concierge brought us to the room and brief us about the floor and restaurants located. Upgraded to a Deluxe Suite. Good ambient, comfortable and spacious Living Room with L-shaped sofa. The shower room was located at Living... Read more
from Vancouver, Washington
Submitted on 11-12-2016
I stayed at this hotel for less than 24 hours and I can honestly say it was the worst overseas business travel hotel experience I've had in my 10 years of traveling to Asia. While the room was moderate at best, the overall look of the hotel was dated, the music theme was USA 80's, the food was mediocre, it is not why I gave the low rating. It was the nightmare checkin process that took over 30 minutes because all my cc were rejected due to a faulty card reader. Instead of admitting a problem o... Read more
from Hong Kong, China
Submitted on 11-07-2016
I recently returned from a visit to Shenzhen. I have visited Shenzhen for business over many years now, and have not found a better hotel within this price range. The rooms are modern and comfortable, and the hotel amenities (gym, swimming pool, executive lounge etc) are beyond the standard normally expected of a FourPoints. On this particular trip, my Mum was visiting from Australia. All of the staff made her feel especially welcome, and went out of their way to make sure she enjoyed her ti... Read more
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