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Best Western Shenzhen Felicity Hotel

Zhenzhen (Shenzhen), China (SZX)

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Hotel Specials
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Based on 688 reviews
Room & Rates

Deluxe Suite, 1 Queen Bed

1 Queen Bed
431 sq feet (40 sq meters)

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Double Room

1 Full Bed
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 1 Double Bed (Expedia)

Deluxe Room, 1 Double Bed (Expedia)

1 Full Bed
301-sq-foot (28-sq-meter) room with mountain views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Superior Suite, 1 Queen Bed

1 Queen Bed
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Suite

1 Queen Bed
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Room

1 King Bed or 2 Twin Beds
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 1 Double Bed (Expedia)

1 Full Bed
301-sq-foot (28-sq-meter) room with mountain views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
301-sq-foot (28-sq-meter) room with river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Suite, 1 Queen Bed

1 Queen Bed
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Room

1 King Bed
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Room, 1 Queen Bed, Bathtub

Superior Room, 1 Queen Bed, Bathtub

1 Queen Bed
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Standard Room, 1 Queen Bed, Bathtub

1 Queen Bed
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

2 Twin Beds
301-sq-foot (28-sq-meter) room with river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Superior Room, 2 Single Beds, Bathtub

Superior Room, 2 Single Beds, Bathtub

2 Twin Beds
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Standard Room, 2 Single Beds, Bathtub

2 Twin Beds
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

1 Queen Bed
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 Twin Beds
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

1 Queen Bed
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

1 King Bed
581-sq-foot (54-sq-meter) room with city and river views

Layout - 10 bedrooms, living room, and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

1 Queen Bed
581-sq-foot (54-sq-meter) room with city and river views

Layout - 10 bedrooms, living room, and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Deluxe Room, 2 Single Beds (Expedia)

Deluxe Room, 2 Single Beds (Expedia)

2 Twin Beds
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Single Beds (Expedia)

2 Twin Beds
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

1 Queen Bed
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

2 Twin Beds
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

1 Queen Bed
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

2 Twin Beds
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

1 Queen Bed
301-sq-foot (28-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

1 King Bed and 2 Twin Beds
603-sq-foot (56-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Family Room, Multiple Beds, Smoking

Family Room, Multiple Beds, Smoking

1 King Bed and 2 Twin Beds
603-sq-foot (56-sq-meter) room with city and river views

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details

Superior Twin Room, 2 Single Beds

2 Twin Beds
301 sq feet (28 sq meters)

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details

Deluxe Twin Room, 2 Single Beds

2 Twin Beds
301 sq feet (28 sq meters)

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Executive Double Room

1 Full Bed
301 sq feet (28 sq meters)

Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Best Western Shenzhen Felicity Hotel
1085 Heping Road, Shenzhen, China 518010

Rooms
Make yourself at home in one of the 541 air-conditioned rooms featuring fireplaces. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CNY 60 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • Rollaway bed fee: CNY 190 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 688 reviews
from
Submitted on 26-04-2016
Was my first hotel at Shenzhen visit, good hotel and accommodation. Have two restaurants, that's good. I'd reserved a non smoking room, but the all the floor smell to smoke. The room have old furniture but in good standing, and good services. A wonderful sunset view. I took this picture from the hotel room.
from Surfers Paradise, Australia
Submitted on 28-05-2016
We selected the hotel because of its closeness to Luohu Mall and easy access to the Dongmen area and location to the Lo Wu border crossing. We only had a one night stay in May on a shopping trip from Hong Kong. The hotel room was clean and tidy and the breakfast buffet had something for everyone. There is not much in the area around the hotel but it was good for what we wanted. The staff were helpful and gave good directions to get to Dongmen Pedestrian area. [ It was only 2 stops on the Met... Read more
from Dartmouth, Canada
Submitted on 06-06-2016
An average to good hotel. Very comfortable bed, nice bathroom. Certainly dated, but not in disrepair or dirty like others have said. Nice to see some American channels on the TV after being in China for awhile! It's close to the train station and the metro, but it's not too busy or noisy. I wouldn't hesitate to stay here again!
from
Submitted on 26-06-2016
Nice hotel with relatively good services. Rooms are well made up and large in size. Very comfortable for family. View from the rooms too was very nice. Flipside remains the language barrier and vegetarian food making it difficult to understand and explain the requirements. Spa service with the hotel was very nice.
from Hong Kong, China
Submitted on 03-07-2016
We stayed here for a night over the weekend to explore Shenzen. We chose this hotel because of its closeness to Luohu Mall and easy access to the Dongmen area. It is a 5 minute walk from the Lo Wu border crossing. The overall hotel is looking a little oldish. Reception was fine. Room was reasonable and has what you need! The bath plug didn't work properly and the light in the cupboard wouldn't turn off - that was a little annoying. We stayed here pretty much because of the location. We didn't... Read more
from
Submitted on 22-07-2016
Totally unsuitable for a non-Chinese traveller. The day had been piling up with dissatisfactions, and hold your breath, that was not the last straw. The ultimate negative was in the evening. After a hard days grind, l opened the single malt bottle to unwind in my room. We ordered some in-room dining, and that arrived quite on time. But, Room service did not give me water for four hours, in spite of repeated calls. Ultimately, at around midnight, had to go down to the lobby, get ho... Read more
from Maroc
Submitted on 31-08-2016
Arrived late night at Shenzhen north station on my way to Guangzhou , best choice was hotel near Train Station. The hotel is opposite train station 5 min walk, it s old and big hotel nothing special , check in was fast . The room is small need renovation it was clean, i think it s ok for one night stop
from Guangzhou, China
Submitted on 30-09-2016
Rooms are old .. that's the only problem .. It's perfectly located Good service TAKE THE BREAKFAST YOU WONT REGRET IT stay at any rate. Walking from border Walking from shopping Lowu. Has all the things needed 24 room service and 24 hour housekeeping
from USA
Submitted on 01-11-2016
Arrived tired, lugged all my luggage to the 18th floor (I think) and found the card key not working. After contacting them on the house phone unsuccessfully, went down and the guy who had checked me in (James) was completely unapologetic. When I said I would review this experience on TripAdvisor/Expedia, he said he had never heard of them and declared "I don't care". I demanded to see his supervisor who (Irene) handled it very well thereafter. But why not fire staff like that? I must also tell y... Read more
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