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Mercure Shanghai Royalton

Shanghai, China (SHA)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 183 reviews
Room & Rates

Standard Room, No Windows

1 bed
248 sq feet (23 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Room

Executive Room

1 king bed
323 sq feet (30 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Suite

1 king bed
753 sq feet (70 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
344-sq-foot (32-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 king bed
344-sq-foot (32-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 single beds
344-sq-foot (32-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

1 king bed
344-sq-foot (32-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

1 king bed
484-sq-foot (45-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Room

Superior Room

1 king and 1 single bed
344-sq-foot (32-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed, No Windows

1 king bed
344 sq feet (32 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Superior Room

1 king bed or 2 single beds
269 sq feet (25 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Deluxe Room

1 king bed
323 sq feet (30 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Suite

1 king bed
603 sq feet (56 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Mercure Shanghai Royalton
789 Wuyi Road, Shanghai, China 200051

Rooms
Make yourself at home in one of the 239 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including a spa tub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shanghai? This hotel has 334 square feet (31 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 138 per person (approximately)
  • Self parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: CNY 300 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 183 reviews
from Bangalore
Submitted on 11-04-2016
Good things! Got a nice room (paid for it), nice Location Not so great! Same breakfast everyday! See this in most hotels in China. Very few English speaking staff! Grouse! Booked on Accor site and with no option to purchase breakfast for lesser number of days than stay duration (was checking out at 3am - didn't need breakfast on last day). Couldnt do it on the site and the reception told me - sorry, we cant do that I don't understand why hotels in China cant include breakfast as part of room... Read more
from Shanghai, Chine
Submitted on 17-04-2016
Very good sleep in this hotel !! It has a good standing and service, an interesting location and costs 3 times less than a 5 star hotel ! For business men, just looking for a good sleep, it's a choice i really recommand. Breakfast is not at top quality but you've got a wide selection of food.
from Jakarta, Indonesia
Submitted on 30-04-2016
The hotel is located about 1km away to Nine Cloud mall and ZhongSan park station (line 2 , exit 2 or 8) and also at the same area with Shanghai Gymnastic Center which you can find a grocery store V+ and some restaurants inside. The supermarket also serve freshly simple cooked local food, there are fried dumpling, waton soup, fried noodle and sechuan noodle soup etc... The hotel staffs are very helpfull and nice! Japanese and spanish restaurant also located on the lobby floor. It's first time for... Read more
from Adelaide, Australia
Submitted on 09-05-2016
This hotel has huge problems with its air conditioning, so 2 of the 3 nights we stayed the rooms were quite hot despite being on the coldest option. Even the passageways and Lobby were hot! On two incidences, the staff (who often do not speak English) were rude and abusive. Would not recommend it.
from Geelong, Australia
Submitted on 21-05-2016
After messing up my reservation giving me a smoking room when a NON-smoking was booked they quickly upgraded me to a king room. The room was enormous 2 rooms in fact plus a lovely clean bathroom One negative there the shower was over the bath.
from Beijing
Submitted on 30-05-2016
My booking was for 2 rooms and I have made the booking through Accor website under my own Le Club membership. I have requested non-smoking rooms as part of my booking and specifically asked online to see if I need to call ahead. I was told no. At check in I was told there are no non smoking room available. I had to spend 10 min asking for a manager and another 10 min for the manager to realise I was NOT kidding and would not accept anything else. I found it incredible this day and age, and at an... Read more
from Puerto Rico
Submitted on 08-06-2016
the hotel isnt bad; amenties aplenty nearby. BUT i'm terribly disappointed at how miserly this accor chain is - seriously, a 30ml body gel for 2 men to use is simply ridiculous. I had to call for housekeeping. Also i asked for extra bottles of water but they said they can't give me anything more than 2 more complimentary bottles (in addition to the 2 they have 'presented' to us in the room). really earned lots of my 'goodwill' with that. the gym has no towels. no bottles of water neither. ... Read more
from Tauranga, New Zealand
Submitted on 23-06-2016
Accor should be embarrassed about this hotel. The only positive was the bed was comfortable. The staff are rude and unhelpful, the place is tired and not clean. Breakfast was poor quality and cold, which given we ate at 6.30 a.m. was a disgrace. The 2 restaurants for dinner are sublet so you can't use your dining discount card. WiFi is difficult to log into and very slow even by Chinese standards.
from Tauranga, New Zealand
Submitted on 25-06-2016
Traveled as a party of 8, staff at check in were rude. I was allocated a smoking room although requesting non smoking on the booking. Other couples were upgraded even though they were not accor members so I had to ask. No restaurant to get your dining benefits. Breakfast poor and food was cold at 6 30 am. Room 1802 stunk of dampness and mould, couple had to be relocated.
from Beijing, China
Submitted on 04-07-2016
The rooms are great and the Location is really good, stayed here for the third time. But following is not okay. Breakfast was changed, no more life cooking at 6:30 and no more cheese. Half the front desk staff does not speak English. Ordered a taxi with a lot of lead time, no taxi when I had to go, did by myself after 15 minutes. Generally Long time to check in. 2 rooms were booked and paid in advance incl breakfast. Arriving at breakfast were told that it is not included. Colleague did insist a... Read more
from Karben, Germany
Submitted on 26-07-2016
room and breakfast ok. service at reception desk very poor. Hotel doesn't manage a pool of taxis so you will be facing trouble to get a taxi if close to ur destination. Nice spa. Airport transfer available.
from
Submitted on 06-08-2016
Very small room also nothing to do near by, no night life and nothing here. Its a budgeted hotel but unfortunately nothing like in budget and want to spend little more and chose another hotel with better near around things. Recommend for low budget
from Ancona, Italy
Submitted on 10-09-2016
At check-in I was told that I had booked a room without window. I booked through ACCOR official website, and nothing in the room description mentioned the lack of window. The receptionist replied that all "basic" rooms (the website calls them "superior") in the hotel have no window. I asked how can I know this... It was becoming an issue, fortunately the receptionist decided to upgrade me free of charge to a room with window. The room was spacious, clean and well maintained. The hotel is a 10-15... Read more
from Sydney, Australia
Submitted on 10-09-2016
The property itself is very nice with most rooms newly renovated. Room was nicely decorated. Housekeeping staff very friendly and clean the room very well. Front desk staff also very friendly but there needs to be more English speaking staff. There was only one lady who speaks English well enough and she seemed to be a senior staff. I had difficulty in talking to someone on the phone a few days prior to my arrival to change my reservation and in the end it wasn't done anyway. Concierge don... Read more
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