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Grand Mercure Shanghai Hongqiao

Shanghai, China (SHA)

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WAS
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Based on 658 reviews
This 4.5-star hotel is within close proximity of L'Avenue and Consulate General of the Kingdom of the Netherlands.
Room & Rates
Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

1 king bed
430-sq-foot (40-sq-meter) soundproofed room, balcony with city views

Layout - Separate dining area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Kitchenette with refrigerator, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Studio, 1 Queen Bed

Studio, 1 Queen Bed

1 queen bed
377-sq-foot (35-sq-meter) soundproofed room, balcony with city views

Layout - Separate dining area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Kitchenette with refrigerator, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 King Bed

Suite, 1 King Bed

1 king bed
377-sq-foot (35-sq-meter) soundproofed room, balcony with city views

Layout - Bedroom and dining area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Kitchenette with refrigerator, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Studio, 2 Single Beds

Studio, 2 Single Beds

2 single beds
377-sq-foot (35-sq-meter) soundproofed room, balcony with city views

Layout - Separate dining area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Kitchenette with refrigerator, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Grand Mercure Shanghai Hongqiao
369 Xian Xia Road, Shanghai, China 200336

Rooms
Make yourself at home in one of the 442 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-out. This hotel has 7 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.

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Know Before You Go

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 128 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Self parking fee: CNY 128 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 658 reviews
from Ahmedabad
Submitted on 29-03-2016
It's good hotel for business traveler as not so far from Shanghai convention and exhibition Center. Near to express way. So easy to move to in around city. Near Metro station and many clubs. I got room at 28 floor, hotel interior is good and rooms are clean and spacious. But I shocked when I see few walls where colour was dull due to rain water mositure. So hotel need to paint it time to time. Breakfast was good. Overall good hotel to stay.
from New Delhi, India
Submitted on 01-04-2016
I stayed in this hotel for a month continuously. In brief, it was amazing to be there. Very courteous & helpful personnel.Specially, a staff named, Mac, fluent English speaking, he was able to guide to me all visiting places in Shanghai. Also, he was able to arrange anything that I would ask for. I would recommend this hotel as it is in the heart of city, very close to most of the office locations. I am gonna stay there again for few weeks on my next official trip.
from Shanghai, China
Submitted on 29-04-2016
Nice at front desk service by Mac My room always clean Bell boy alwsys smiley Sales always available to solve issues On the bar the fish pizza is good The breakfast is delivious Sandy is beutiful GM is kind
from New York City, New York
Submitted on 01-05-2016
Located in a very suitable neighborhood and it is accessible to many restaurant and shopping area. Staffs are very friendly. Especially like the restaurant where the manager keeps the best quality and service.
from Mumbai (Bombay), India
Submitted on 10-05-2016
I am a member of Accor Advantage Plus. As membership benefits I was entitled to 1 free night stay at any Accor hotel in Asia Pacific. I booked the free night at Grand Mercure Shanghai Hongqiao. I call them to inform that I will be checking in at approximately 7 PM that evening. To my surprise they forced me to Guarantee the booking by blocking my Credit Card for the room rate amount. I tried to explain to them that it was a free night anyway but still they refused to understand this simple logic... Read more
from
Submitted on 26-05-2016
Room is clean but everything is old. Hotel definitely need upgrading. Booked room with King size bed, was given a room with queen size bed. Checked in at 10.30pm, too tired to ask for change of room. Overall stay is pleasant,
from Tokyo, Japan
Submitted on 03-06-2016
Comforatble check in, Comfortable room with free wifi, Good location easy to take metro and taxi,lunch and dinner Comfortable checkout Concierge arrange taxi to airport early in the morning I feel comfortable during stay in Shanghai
from hong kong
Submitted on 03-06-2016
Have been in Shanghai for few times, and have stayed at this Hotel for many times. Fact is that once it was in renovation, now no renovation but no maintenance. For internet they do have wifi, but it simply does not work. The breakfast is quite good, but the staff is quite unhelpful. So if you are in Shanghai, with the amount of Hotels you can go to, Forget this one, you will miss nothing,
from Hong Kong, China
Submitted on 05-06-2016
My first time staying at this hotel. Roomy, bright and clean room, although the bathroom was a bit old and shabby. Good breakfast buffet with a wide range of food, fruits and bread available. Front desk service average. I wouldn't mind staying here again.
from
Submitted on 19-06-2016
Very good hotel, even if it is currently under maintenance, the rooms still seem comfortable and the restaurant and its food are excellent. The lobby and the rooms are very clean and the employees are very nice, always smiling. It was a very food experience in Grand Mercure Shanghai
from Arminza, Spain
Submitted on 22-06-2016
I´ve been twice in this hotel, and I only can say that Staff is great, they allways are available to help you, specially Miguel Angel, a Venezuelan guy who could speaks a perfect chinese, english and of course spanish. (maybe he speaks more lenguages...) However, if you are Japanese they have staff who can speak Japanese, and other lenguages, so if your english is poor ´(like mine) don´t worry about it, I´m sure that some of staff could speak your lenguage and they will be very kind to expla... Read more
from Singapore, Singapore
Submitted on 27-06-2016
The room was clean and spacious.Equipment in the gym is good. 5 minutes walk to supermarket. There is also a starbucks nearby. The japanese resturant in the hotel serves quite an authentic japanese meal.
from Japan
Submitted on 29-06-2016
Very nice location because this hotel is very near from Hongqiao Airport. Also near from subway station. I could enjoy good breakfast. Most staff can use English and Chinese. Some staff can use Japanese.
from sydney
Submitted on 01-07-2016
Hotel location is 15 minutes walking to subway station. I usually take a cab when going out at the day, and walk back to hotel at night. Staffs were all helpful and speak very well English. Room is huge, with stove top, mirco-wave and washing machine, though you will have to call service desk for cooking equipment and tableware. I appreciate the micro-wave very much! There is a balcony at the room, but it is locked. The toilet was blocked two times during my 5 nights stay. Other than this, ev... Read more
from Feldafing, Germany
Submitted on 06-07-2016
Great service. Hotel needs urgently updating. Unfortenately bad WiFi. I am greatfull for the efforts to make me happy after the reservation was lost. Rooms need to be renovated. Not enough compared to the competition. Sorry.
from
Submitted on 21-07-2016
Good welcome and good service from the staff from the beginning till the end of my trip, good room very clean, good food with many choices, a small but well equipped fitness room and most of all a good rate!
from Kanazawa, Japan
Submitted on 25-07-2016
In this hotel, there are the rooms wth a bidet . I was shown into the room without a bidet this time. It??s little disapponting.But the location is good for having a dinner and a drink. And It's fine for breakfast.
from Melbourne, Australia
Submitted on 05-08-2016
This hotel was a very pleasant surprise. The presentation is outstanding and the staff were fantastic, especially Mr Florian Weissauer who went out of his way to ensure all our need were met. The rooms are a bit small and a little tired but the rest of the hotel makes up for this. The location is very good for the Shanghair Hongquiao transport hub or a quick trip into Shanghai City. I will certainly stay here again.
from Gouda
Submitted on 05-08-2016
Hotel has been under renovation, rooms are very nice renovated, very friendly and attentive staff. After travelling around in China we enjoyed the fantastic breakfast with european items. Hotel located away from busy Shanghai, nice part of the city, good atmosphere, if you are looking for downtown Shanghai just hop on the metro and after some stops you are in the heart of the centre by direct line. Very clean and well managed hotel, I can definitely recommend to stay in this hotel.
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