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TODAY: 3-Day Weekend Codes! Details 

Sofitel Hangzhou Westlake

Hangzhou, China (HGH)

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Based on 461 reviews
Room & Rates
Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 twin beds
377-sq-foot (35-sq-meter) room with courtyard views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
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Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

1 king bed
646-sq-foot (60-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and espresso maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
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Club Room, 1 Queen Bed (Club Sofitel Access)

Club Room, 1 Queen Bed (Club Sofitel Access)

1 queen bed
484-sq-foot (45-sq-meter) room with courtyard views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and espresso maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
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Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View

1 king bed
484-sq-foot (45-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
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Luxury Room, 1 Queen Bed, Business Lounge Access, View

Luxury Room, 1 Queen Bed, Business Lounge Access, View

1 queen bed
484-sq-foot (45-sq-meter) room with courtyard views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and espresso maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Hide room details
Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

1 king bed
377-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Hide room details
Superior Room, 2 Double Beds, City View

Superior Room, 2 Double Beds, City View

2 double beds
377-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Hide room details
Luxury Room, 1 Queen Bed (1 Queen Bed)

Luxury Room, 1 Queen Bed (1 Queen Bed)

1 queen bed
484-sq-foot (45-sq-meter) room with courtyard views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Hide room details
Luxury Room, 2 Single Beds

Luxury Room, 2 Single Beds

2 single beds
484-sq-foot (45-sq-meter) room with courtyard views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Hide room details
Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 single beds
377-sq-foot (35-sq-meter) room with courtyard views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Hide room details
Sofitel Hangzhou Westlake
333 West Lake Avenue, Hangzhou, China 310002

Rooms
Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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Know Before You Go

  • A resort fee is included in the total price displayed.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 182 per person (approximately)
  • Airport shuttle fee: CNY 550 per vehicle (one way)
  • Rollaway bed fee: CNY 224 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: CNY 3000 per stay

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The hotel will be renovating from 1 March 2013 until further notice. The following areas are affected:

  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Barbecue Grills
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Local Calls
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 461 reviews
from Hong Kong, China
Submitted on 02-04-2016
this hotel has a Chinese five star status, at a very convenient location, after crossing a street called Nanshan road, you are in a major part of west lake where tourist crowds flow endlessly. it is so easy for one to walk into that lakeside paved path to watch sunset and have a morning stroll. at nearby bike rental spots, you can hire a bike for a day of casual trip around the entire lake for a mere 30 RMB yuan. on the other side, it is a casual walk to the two streets Hangzhou offers to visito... Read more
from Newcastle, Australia
Submitted on 29-04-2016
I stayed here for 7 nights in April for business. The hotel and staff looked after us beautifully. I would like to mention Cheryl in the Club Bar, she was welcoming and warm and friendly to us, also Thomas the Chef from the UK was wonderful. Lastly the Concierge Aaron was very helpful as were the staff in the Business centre. We could always find someone who could speak English which was immensely helpful for us. We actually could see gorgeous Westlake from our suite, the rooms were big and the ... Read more
from
Submitted on 01-05-2016
Stayed for three nights!!! PROS: 1) Location: Close to west Lake, Step out of hotel you reach westlake 2) You can find someone who knows language other than local language which helped us three days stay. 3) Kwee zeen Restaurant was amazing. The chef and stewards helped with what we need on right time. 4) Room was spacious with all necessary Amenities with perfect lighting / Control. 5) All though close to road with bustling people movement, The bay window provided an view as well clear glass ... Read more
from
Submitted on 03-05-2016
The perfect location if you want to be near the West Lake. Hotel is extremely comfortable with all the amenities you'd expect from the Sofitel brand. Stagg very helpful and most, it seemed, spoke good English.
from Las Vegas, Nevada
Submitted on 04-05-2016
We stayed for two nights in the beginning of April at the Sofitel in Hangzhou. It was a terrific place to stay: beautifully appointed and perfectly located within easy walking distance of the shops and restaurants on the shores of the gorgeous West Lake. The service was wonderful and the breakfast buffet had a marvelous selection. If the room had been cooler, I would definitely have given this hotel 5 stars. Unfortunately, they had not yet turned on their air conditioning for the season. (I hav... Read more
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