Hotel Features.
Recreational amenities include an indoor pool, an outdoor tennis court, a health club, a sauna, and a steam room. This 4.5-star property has a 24-hour business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Complimentary wireless Internet access is available in public areas and the hotel has an Internet point. This Hangzhou property has event space consisting of a conference center, banquet facilities, and conference/meeting rooms. Room service is available 24 hours a day. The hotel serves buffet breakfasts each morning (surcharges apply). For a surcharge, shuttle services include a roundtrip airport shuttle (available on request) and a train station pick-up service. Guest parking is complimentary. Wedding services, concierge services, tour/ticket assistance, and translation services are available. Additional property amenities include barbecue grills, multilingual staff, and gift shops/newsstands. This is a smoke-free property.

Guestrooms.
382 air-conditioned guestrooms at Shangri-La Hotel Hangzhou feature minibars and coffee/tea makers. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, bathrobes, and slippers. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. LCD televisions have satellite channels. Rooms also include complimentary bottled water, safes, and windows that open. Guests may request in-room massages, hypo-allergenic bedding, and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.

Notifications and Fees:

• This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: CNY 580 per vehicle (one way)
• Breakfast fee: CNY 159 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.