Hotel Features.
Dining options at Four Seasons Hotel Hangzhou at West Lake include 2 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves breakfast each morning in the breakfast area (surcharges apply). Recreational amenities include an outdoor pool, an indoor pool, a fitness facility, a children's club, and complimentary bicycles. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers audiovisual equipment and business services. Wireless Internet access (surcharge) is available in public areas. The property has 515 square meters of event space consisting of banquet facilities and conference/meeting rooms. The property has a train station pick-up service, which is complimentary. Tour/ticket assistance and translation services are available. Guest parking is complimentary. Additional property amenities include multilingual staff, currency exchange, and express check-in. This is a smoke-free property.
Guestrooms.
78 guestrooms at Four Seasons Hotel Hangzhou at West Lake feature iPod docking stations and espresso makers. Accommodations offer pool or garden views. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer televisions, designer toiletries, and slippers. Wired high-speed and wireless Internet access is available for a surcharge. Guestrooms offer desks. LCD televisions have satellite channels and DVD players. Coffee/tea makers, complimentary bottled water, and windows that open are also provided. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.
Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
24-hour room service is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness facility and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
The preferred airport for Four Seasons Hotel Hangzhou at West Lake is Hangzhou (HGH-Xiaoshan Intl.) - 29.9 km / 18.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Notifications and Fees:
- This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: CNY 600
- Fee for high-speed Internet (wired) in business center: CNY 100 (for 24 hours, rates may vary)
- Fee for wireless Internet in business center: CNY 100 (for 24 hours, rates may vary)
- Fee for wireless Internet in public areas: CNY 100 (for 24 hours, rates may vary)
- Fee for in-room high-speed Internet (wired): CNY 100 (for 24 hours, rates may vary)
- Fee for in-room wireless Internet: CNY 100 (for 24 hours, rates may vary)
- Breakfast fee: CNY 188 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
