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Mandarin Oriental Guangzhou

Guangzhou, China (CAN)

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Based on 536 reviews
Room & Rates

Deluxe

  • One King Bed
  • Two Single Beds
Conveniences include daily housekeeping, a wake-up call service, and electronic/magnetic keys.

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Mandarin Room

  • One King Bed
Conveniences include daily housekeeping, a wake-up call service, and electronic/magnetic keys.

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Club Deluxe Room

  • One King Bed
  • Two Single Beds
Conveniences include daily housekeeping, a wake-up call service, and electronic/magnetic keys.

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Club Mandarin Room

  • One King Bed
Conveniences include daily housekeeping, a wake-up call service, and electronic/magnetic keys.

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Executive Suite

  • One King Bed
Conveniences include daily housekeeping, a wake-up call service, and electronic/magnetic keys.

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Premier Suite

  • One King Bed
Conveniences include daily housekeeping, a wake-up call service, and electronic/magnetic keys.

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Club Executive Suite

  • One King Bed
Conveniences include daily housekeeping, a wake-up call service, and electronic/magnetic keys.

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Mandarin Oriental Guangzhou
389 Tianhe Road<br/>Tianhe District, Guangzhou, China 510000

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Based on 536 reviews
from
Submitted on 23-05-2016
Looking for an amazing business hotel, you found it... absolutely top service, rooms are really practical and contain everything you need to enjoy your stay... they have that capacity to have the things you need even when you never thought that you would need them.... Second visit here as best as the first one.
from Hong Kong, China
Submitted on 25-05-2016
Fantastic recent stay, was here for a wedding, everything from the rooms to the restaurants were superb. Staff were very helpful and went out of their way to ensure that I had a fabulous stay! This is without a doubt the best hotel in Guangzhou!
from Burnaby, Canada
Submitted on 31-05-2016
I am here to appreciate the whole hotel's wonderful service. Actually, I normally stay at Grand Hyatt when I have business duty in Guangzhou. This is my third time try Mandarin Oriental Guangzhou. I have heard about Mandarin Oriental Guangzhou for long time. Also, I have tried some Mandarin Oriental hotels around world. However, I have to say, it is the BEST Mandarin Oriental I have ever seen before. When I checked in at OC, an employee named Jacqueline Li helped me. I have to say she is also th... Read more
from Cherry Hills Village, Colorado
Submitted on 03-06-2016
We had a wonderful stay at the Mandarin Oriental while in Guangzhou. The hotel is located very conveniently and has exceptional service. As with all Mandarin Hotels, the design is beautiful and amenities bountiful. Our corner suite was one of our most memorable hotel rooms. The layout is amazing. Large, comfortable and lots of different spaces. It felt like a home away from home instead of a hotel room. The people make this hotel even more special. They are always willing to help and went above... Read more
from Hong Kong, China
Submitted on 04-06-2016
When we ordered a bottle of French white in their Chinese restaurant, the sommelier told us that the wine needs to be chilled but he offered us another bottle of chilled white on the house so that we can have something to drink while waiting for ours. The gesture generated such goodwill that we ordered more expensive wine and whiskeys afterwards. So it's both a kind and smart move by the sommelier. Well done!
from Porto, Portugal
Submitted on 08-06-2016
Excelente Choice, excellent services and hotel. The location is also good. I fell like in home and the support in all the situations is very good also. The sleep quality and the room are also very good.
from Hong Kong, China
Submitted on 09-06-2016
I stayed in MO last week for my business trip in GuangZhou. This is my 2nd time visit here but what surprise me is all the staff in the front desk recognize me and welcome me back again. I also have a chance to visit the Lounge in this hotel, all the staff in the lounge is so good make me feel like home. Thank you very much for their service.
from Hong Kong, China
Submitted on 15-06-2016
Great team and good facilities in a reasonably good location, what's not to like. Particularly enjoyed the plunge pool and steam rooms which are included for everyone, but was nearly empty when I visited.
from Pune, India
Submitted on 20-06-2016
Brilliantly decorated Superb Hotel in the heart of Guangzhou! Spacious well designed executive room, unmatched luxury, great facilities, amazing spa and fitness facilities, friendly staff, Good Chinese Restaurant........ You name it, they have it and all of them at attractive prices. I definitely recommend to stay at least one night and you will fall in love!
from Dunedin, New Zealand
Submitted on 21-06-2016
I stayed four nights in the Mandarin Oriental Guangzhou in June 2016 and it is without doubt the best hotel I have ever stayed in, in over 25 years of international travel. The quality of the staff and level of service was outstanding. I would recommend it to anyone.
from Basel, Switzerland
Submitted on 22-06-2016
From the airport pickup to the time you depart this hotel will exceed your expectations. While not the most expensive hotel in Guangzhou the attention to detail speaks volumes about how much guests will pay to come back. The best hotel coffee I have ever had. Hands down. The room was spacious and well appointed, even had HDMI cables to connect my work computer and iPad to the large HD screen. Room service was always professional and got the order right each time. The several restaurants are to a... Read more
from
Submitted on 29-06-2016
We got prize from our company to have sightseeing in Guangzhou, and stayed at these amazing hotel.. The room was so big (about 52 msquare) The hotel located next to mall and we really enjoyed the facilities. Excellent design!
from Hong Kong, China
Submitted on 04-07-2016
Another spectacular stay in Mandarin Oriental Guangzhou. Do not forget to visit their steam and sauna room. Excellent location, right next to Taikoo Mall. Hotel staff are all caring. Good Chinese restaurant.
from Hong Kong
Submitted on 10-07-2016
Clean and comfortable, breakfast food variety is not good enough, encounter problem for shuttle to hotel as the staff supposed waiting at the counter was not there, check out time extension not flexible
from
Submitted on 13-07-2016
5 star hotel with beautiful furnishings and excellent service . Every thing you would expect and more in a quality hotel . We had a 3 bedroom suite with butter kitchen . It came with access to there executive lounge . The lounge has waiter service and a large selection of wine and spirits . Also it had its your own buffet with it very own chefs who would cook you what ever you wanted . This was all included in the service . The lay out and quality of the fittings in this hotel is world cla... Read more
from Hong Kong, China
Submitted on 13-07-2016
There are many fine choices in GZ. If you are looking for a standard of excellence that is maintained world-wide, stay at Mandarin. Its not always the newest, but it is always people, product and service first and foremost. Management is empowered to make decisions on the spot. The guests comfort and happiness seems to be a priority. We travel throughout Asia regularly, and when I asked my wife where we should stay this trip, she asked me "why not stay at mandarin? We have never had a bad experi... Read more
from China
Submitted on 15-07-2016
Very good hotel in Guangzhou the hotel decoration and room decoration a very nice . One small problem is the small smell in the room . Try the bakery shop in the lobby !!! Very nice Great place , nice hotel , good to stay here. One of the best choice in Guangzhou
from HK
Submitted on 27-07-2016
Hotel is well situated in the heart of Guangzhou . Nice deco and ambience however lacks the personal touch you experience in similar quality hotels . Check-in and house keeping staff were particularly disappointing.
from London
Submitted on 27-07-2016
I recently stayed here for a few days whilst in China on business, and I found it excellent. A modern, efficient and friendly hotel in every respect. I particularly liked the Oriental Club, on several occasions their assistance was invaluable to me, thank you. This hotel also has an outdoor pool which was delightful to sit around for a few hours between business meetings. Getting around in Guangzhou seemed to be a nightmare, the traffic especially heavy, but that's not the hotels fault! Overal... Read more
from
Submitted on 30-07-2016
On a recent business trip I spent a night at the Mandarin. Staff were friendly and attentive the whole time. I was impressed on entering my standard room which is more akin to a junior suite at other hotels. It had a large bathroom (although oddly split in half and divided by the hallway) which featured a giant bath that you would actually want to use - and I did. The room is modern, immaculately presented with a great in room mini bar. The gym is modern and well equipped. There is a large outd... Read more
from Taipei, Taiwan
Submitted on 03-08-2016
Very nearby city's main square and there is a famous restaurant opposites to hotel. Room is quite good as you will have a walk in closet. Shower room is separated from bathtub, a dining table with comfortable chairs in the living room. I love the sofa in bedroom. Breakfast was worthy to try.
from Hong Kong, China
Submitted on 06-08-2016
I was stay in Mandarin Oriental Guangzhou to celebrate my girlfriend's birthday for two nights on July. Once we step out the immigration at Guangzhou station, we saw a gentlemen holding a FAN signage; I know he is the one who will bring us to the hotel! Our journey just begin; He is really friendly and escort us to the hotel shuttle bus (but i forgot his name..). The shuttle was only take around 10mins to the hotel. We were greeted by a very nice lady - Karen, at the hotel lobby and she bring us... Read more
from Hong Kong, China
Submitted on 08-08-2016
One of the best hotels you will stay in anywhere. The service is excellent as the check-in staff take you up to your room to guide you around. The place is clean and tidy and rooms are spacious. There is a link to the shopping mall right below which is great for getting food. The location is excellent as it is near a major shopping and dining district. Would definitely recommend to others and would return again.
from Vancouver, Canada
Submitted on 16-08-2016
Staff are very considerable, nice and friendly. They try to maximise and meet your expectation as much as they can. They are very helpful and humble. I would highly recommend you for personal stay or business stay.
from
Submitted on 17-08-2016
We return to MO Guangzhou again for a short break from hectic city and work life. In our hearts now, it is an urban oasis which has a feeling of home and at the same time excellent service. We love the food and people. After visits of more than 10 times, it has become an experience that we will miss at times when we cannot make our trip there. The hotel simply has a spot in our hearts which stores fond memories. Rest there is always of the highest quality while chatting with familiar people... Read more
from Shanghai, China
Submitted on 28-08-2016
Always great experience staying in MO. Especially service in hotel is excellent. My number one choice when traveling. In China, you will find lots of hotels with good facilities but to find someone with consistence good service like MO is not easy.
from
Submitted on 31-08-2016
I visited this hotel for business and I had a wonderful stay, it was really good and in a nice position. nice and comfortable room, very good breakfast. I will come back for sure as soon as I will be back in the area.
from Santo Domingo, Dominican Republic
Submitted on 06-09-2016
The city is frequently visit by business travelers going to trade shows....you will walk a lot during the day and the best way to start your daily routine is having a superb breakfast.............it is just delicious, huge, many type of food and gorgeous place...besides excellent rooms, spa and bar
from Vevey
Submitted on 09-09-2016
Being a very frequent traveler I thought I had seen it all but the friendliness and the professionalism of the staff at Mandarin Oriental is second to none. They make me feel at home, remembering my name all the time, welcoming me and anticipating my requests each time I would come down to the lobby or return to the hotel. What a team! Congratulations for turning service into an art!
from London
Submitted on 26-09-2016
This is a majestic hotel, with the most attentive staff you could ever hope for... which is good, because you can't find *anything* on your own. Not the hotel for people who like to be independent, but if you don't mind being pampered you'll be in heaven. Don't miss the infusions in the gin bar.
from wakefield
Submitted on 29-09-2016
One of the nicest city centre hotels I have stayed in. Great rooms, great breakfast, excellent staff - very helpful - and a nice bar with an amazing gin and mixer menu. Very good location for CBD and would return if only to take a bath as did not get a chance this visit (the bathroom was amazing and the bath was a large standalone unit that looked very enticing).
from Novato, California
Submitted on 06-10-2016
Location; service; amenities; appointments; food and drink -- the Mandarin Oriental Guangzhou has it all, and may change your conception of high-end accommodation in this city. We held several corporate events here and were very satisfied with the service, but it was the professional and personal attention on the guest floors that impressed most. Oh, plus the top-class bar and outstanding restaurant food. Expensive? Yes. Worth it? You bet! I'm a fan.
from
Submitted on 10-10-2016
Mandarin Oriental has a global reputation of excellence & the hotel in Guangzhou holds to the absolute highest standards around. It was a perfect & sensational experience & I strongly recommend to anyone travelling to Gz to take this option
from Melbourne, Australia
Submitted on 16-10-2016
Mandarin Oriental hotels never cease to amaze us with their absolute attention to detail and consistency. Their hotels in Asia are all quite different but each stay that we have enjoyed was truly memorable. The restaurants here are excellent, particularly the Chinese reataurant. Great pool and health club. Very pleasant and helpful staff. Overall this is probably the best hotel in Guangzhou in our experience, strongly recommend .
from
Submitted on 21-10-2016
I have tried many of the major hotels in guangzhou: Four seasons Marriott tianhe Mandarin W hotel Sheraton Shangrila Langham pazhou Others I prefer many things about the Mandarin: Service Room size room design Location Club lounge Breakfast buffet 2nd floor My only dislike is the fitness room, it is limited, and one machine atop another. Extremely small for hotel size and stature. It seemd like the fitness room was an after thought, and placing it next to the Buffett floor is peculiar. I ... Read more
from Bengaluru, India
Submitted on 25-10-2016
One of the best hotels I has stayed in - Ever!!! The staff is very welcoming and cordial and gave us great tips for spending the weekends to explore the interesting parts of the city. Food - especially the break fast - is awesome!
from Westchester County, New York
Submitted on 27-10-2016
I love this hotel. It is a quiet respite in one of the world's biggest cities. The service is flawless. I had access to the club lounge where they will make you anything you desire. In this hotel, you feel like royalty. The space is elegantly designed, and attached to a shopping mall with only high-end stores.
from Vilnius, Lithuania
Submitted on 28-10-2016
I stayed here during Canton Fair - pretty much the busiest time to visit. Check-in sadly didn't go well - I was offered a smoking room which I really didn't want (especially after a short overnight flight from India). Melvis on the front desk did her absolute best to solve this problem, and arranged for me to move rooms during the day after I'd caught up on some much-needed sleep. Not only did she arrange for all my luggage to be moved for me, she also arranged an upgrade to a corner room with... Read more
from
Submitted on 30-10-2016
I stayed in Mandarin Oriental GZ for almost 2 weeks. I am very satisfied with their excellent services: the room is so organized and clean with daily multiple service. I love the fruits were refilled daily ???. The food in restaurant is of very good quality and varieties with staffs attended to details. I love the beautiful gym, spa and pool where I could relax and balance after a hard working day. I would go back when I visit Guangzhou again!
from
Submitted on 31-10-2016
All details taken care of. Great concierge. Large and nicely decorated rooms. Good gym. A gem inside the crazy city of Guangzhou. Very good service. Comfortable beds. Excellent shower. Consider it for business or Pleasure.
from Essen, Germany
Submitted on 01-11-2016
Again we had a great stay at the Mandarin Oriental in Guangzhou. Perfect location with direct connection to a exclusive mall, great and friendly staff, nice modern rooms. Quiet place in a loud city. We will surely come back!
from Hong Kong, China
Submitted on 02-11-2016
It's an expensive hotel but the rooms and the services make it a genuine luxury hotel. Its furntiure, particularly the bathroom wares are of top quality. It's already an enjoyment just to stay in the room and relax.
from Brisbane
Submitted on 13-11-2016
We hotel lives up to the reviews. The location is right in the centre of the city. The staff are perfectly attentive and generous in their service. The lady who checked us in personally escorted us to our room and showed us how to use the lights and blinds. The room itself was beautiful and very large. It felt like a glamorous apartment. In the afternoon we enjoyed coffee and the most delicious pastries at the Mandarin Cake Shop. It was decadent! Before dinner we had an aperitif at the J... Read more
from Hong Kong, China
Submitted on 13-11-2016
I just recently stay at Mandarin Oriental GZ, there were definitely beyond my expectation in terms of their services from the Porter, Club and Front Desk staff who was delivered amazing services for everyone who stay there! When I arrived the Porter picked me up from the GZ east station and straight to Hotel with bit traffic, actually the Hotel location was not far from the Train station. Then Front Desk staff warm welcome to meet me from the driveway & took me up to the Club for check-in and se... Read more
from Hong Kong, China
Submitted on 14-11-2016
The room high on 16th floor is spacious and very well appointed. Separate toilet from washroom / shower / bath is a very good attribute. The bath tub is large enough and inviting. Shower box is great. One of best hotel rooms we been. Room rate is reasonable and if in less demanding seasons price could be attractive. Most if not all hotel staff were very courteous and polite.
from
Submitted on 18-11-2016
There is a shuttle bus that goes straight to the hotel and it is a 5 minute walk to the closest train station. The hotel is connected to Taikoo Hui, which IMHO will need a bit effort to find your way back from the shopping mall. I would recommend this hotel if you want to look for a really good hotel and have a good rest of a long day of work.
from
Submitted on 18-11-2016
You just feel so good when you walk into the hotel - the receptionist is polite and smiling, walking into the room - the space, the decoration, the light and attention to the details when it come to the design all makes you feel good. I used the gym the first time this trip, again very pleasant experience - I like the design, the wooden floor, the spacious room and warm staff to greet you and show you around. I've been to the Mandarin oriental hotel in many other places, still this one is my pre... Read more
from Shanghai, China
Submitted on 19-11-2016
This hotel is great. Really really nice place to stay. The rooms clean and spacious, the are staff warm and friendly and the food in the restaurant is excellent. It's a really convenient hotel for the down town area and a really well located hotel for restaurants and bars. The pool is also really great . I strongly recommend this hotel for either a private or a business trip when your in Guangzhou.
from Shanghai, Shanghai, China
Submitted on 20-11-2016
Let me start by saying that not everyone books suites - so this is write-up is not going to appeal to everyone. We travel as a family and aside from the luxury of additional space - suites allow my wife and I to put our kids to sleep at one time of the night and stay-up ourselves until later. (We've tried making it work in a standard room, but all of us going to bed at 7PM is just not any fun!) Let me next state that we are fans of the Mandarin Oriental chain of hotels... we've had some truly... Read more
from Guangzhou
Submitted on 20-11-2016
Very good service and management, one of the best in China. Nice Chinese restaurant and breakfast. Very helpful staff. Good location and next to Taikoo shopping centre with subway underground. Shuttle bus to East Railway station is also handy.
from Hong Kong, China
Submitted on 25-11-2016
Excellent location & service! Strongly recommended weather if your trip is for business or leisure Very good VIP lounge and excellent food! Oriental Club offers all needs and accommodates your most delicate demands in a very kind and profesional way
from Hong Kong, China
Submitted on 01-12-2016
Mandarin Hotel is well-known for their excellent service and they live up to their standard every time we stay there. Concierge service is excellent but so as all their staff. What I like most is you won't find non-room guests taking pictures or hanging out in the lobby. My only critic is they can re-layout their room design so that the guest can enjoy more sitting area than letting the bathroom/vanity takes up half of the room area.
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