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The Ritz-carlton, Chengdu

Chengdu, China (CTU)

Hotel + Flight from
WAS
Based on 331 reviews
Room & Rates
Important Information
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The Ritz-carlton, Chengdu
269 Shuncheng Ave, Qingyang District, Chengdu, China 610017
AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Audio/Visual Equipment
  • Babysitting
  • Ballroom
  • Banquet Facility
  • Beauty Shop/Salon
  • Business Center
  • Currency Exchange
  • Elevator / Lift
  • Event Catering
  • Fitness Facility
  • Free Local Calls
  • Free Parking
  • Gift Shop on Property
  • Indoor Pool
  • Lounge/Bar
  • Picnic Area
  • Sauna
  • Secretarial Services
  • Steam Room
  • Valet Parking
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 331 reviews
from
Submitted on 16-05-2016
Hotel facilities very good and really value for money. Service staff very attentive and friendly. Housekeeping very efficient , special request was taken care very quickly. breakfast also complete with many choices.
from Tennessee
Submitted on 16-05-2016
I stayed at the RC once a month over the past six months. The staff always exceeded my expectations. I looked forward to the evening buffets diverse variety and selection. The hotel is located near the city center shopping district. A great place to relax as well.
from London, United Kingdom
Submitted on 31-05-2016
Amazing experience. Beautiful decoration throughout the hotel. Staff friendly and professional. Restaurant and bars excellent! Particularly bar with the outside space...you'll know where I mean if you go...would definitely go again! Brilliant quality Chinese and Western food.
from Washington DC, District of Columbia
Submitted on 31-05-2016
Thanks to my employer and a business assignment in Chengdu, I've been lucky enough to stay at this AMAZING hotel twice in the past four months, for a total stay of six weeks. Wish I could move here! The Ritz Carlton is one of the world's best values - total luxury and superb 6 star service at very reasonable prices by international standards. The property is located in the heart of downtown Chengdu, close to the city's new and easy to use subway lines, and in the center of dining and shopping.... Read more
from Beijing, China
Submitted on 03-06-2016
Highly recommend for business and family travelers alike. Great spot to explore the wonderful offerings of Chengdu. The staff at the Ritz Carlton Beijing took great care of our family, from the moment we arrived. Their Ritz Kids check in was sweet, and helped our little ones start settling in. The bedroom was well set up, and this was the first hotel I've stayed in where they actually set up the crib before hand (usually we request one at the time of booking, but end up arriving and the hotel ... Read more
from Taipei, Taiwan
Submitted on 08-06-2016
Participated in a conference here. Excellent meeting rooms are equipped with advanced facilities. The room is spacious with a large French window and a luxury bathroom. The interior design is modern and elegant Bed and beddings are comfortable. All modern facilities and amenities are available. WiFi is free and fast. All staff are extremely enthusiastic, initiative, competent and courteous. They provide top-notch services. I would give it six stars if I could.
from Rocklin
Submitted on 09-06-2016
This was our first time at a Ritz-Carlton and it was a GREAT STAY. I would name all the people that assisted, helped or came in contact with us from Doormen, Front Desk to Housekeeping and Dinning but I think it would take a page, and I cannot remember all the names. First we use Marriott a lot, if the PRICE is right, and we received a good rate for our stay. We cannot say enough about the service from Check In to when we Checked Out It was outstanding. The room was the "Best" on the 35th fl... Read more
from Regensburg
Submitted on 10-06-2016
One of the best experiences I have had with hotels in China. The service was excellent and the room very spacious and luxurious! High technology was used in the room ! The bed was very comfortable and relaxing. Breakfast was delicious and rich of choice. Would come back again!
from London, United Kingdom
Submitted on 25-06-2016
We have just returned from a wonderful stay in Chengdu and spent the first three nights at the Ritz. From arrival everything was perfect. We had pre arranged for one of their cars to collect us from the airport. (It is worth noting taxis are very cheap and lined up at the airport but we didn't know this. Anyway, it was fun to arrive in style in a lovely Mercedes at £50). Check in happened in our room, because they could see we were tired from the flight and this was greatly appreciated! We h... Read more
from Maraval, Trinidad
Submitted on 26-06-2016
Stayed at the ritz Carlton in Chengdu four nights on business. Hotel has fantastic rooms and great service. Price includes a buffet breakfast which has a great selection. In the evening the buffet dinner is ok but much too expensive. Flair bar is also a great venue to hang out at. Highly recommend this hotel
from Penang Island, Malaysia
Submitted on 27-06-2016
Stayed there for the second time and this round was with 12 nights there. The services did not disappointed me. Staffs are still very friendly and helpful (especially Luke & 马?), and room/ restaurants/ sauna/ steam room conditions are well maintaining. I gave some feedback and their management received feedback positively. I will come again.
from Washington DC, District of Columbia
Submitted on 29-06-2016
The location is in downtown Chengdu, close to everything. Room size decent, great breakfast. I would give everything an A+ if the towels and bathrobes are a little better quality. The towels definitely need to be replaced.
from Culver, Indiana
Submitted on 29-06-2016
Traveling with 9 family members to Shanghai, Chengdu and Beijing, this was my favorite hotel; all were great. We did have a little problem at check-in as the night staff spoke very spotty English. However, in the end, we got our rooms as requested and had a wonderful stay there. My room was the nicest room that I've had ever. It was large, with very modern electronic bedside controls for all the lights, blackout curtains, television, etc. The carpet in the room was absolutely stunning, beau... Read more
from Dallas, Texas
Submitted on 02-07-2016
We stayed 6 days in Ritz-Carlton hotel in Chengdu. It is gorgeous luxury hotel, great location, right in the center of the city. Service was great. Restaurants are very good. Staff are very friendly and helpful. Overall , it was a wonderful experience although I wish their room is a bit bigger.
from
Submitted on 12-07-2016
We stayed 1 day in Ritz-Carlton hotel in Chengdu. It is gorgeous luxury hotel, great location, right in the center of the city. Room service is nice and warm. They arranged a tent in my room ,so that my son could have first time experience of camping. Really appreciated that.
from Portsmouth, New Hampshire
Submitted on 17-07-2016
Stayed at the Ritz for a week for a business trip. This was my first time out of the US and I was a little nervous about being on my own. The staff at the Ritz made sure everything was taken care of. They helped with everything from making sure I had a packed lunch before I left for work, to helping me book a train ride for a sure seeing day trip. The rooms were larger than I expected for a city and were very nice. I think my feedback would be that at times the staff was overly friendly. Afte... Read more
from
Submitted on 20-07-2016
We had been backpacking and decided that chengdu was the place to splurge a bit. Although we had no reservations we were treated like family. The service was impeccable and intricate. Since there was no standard rooms available we almost left to go to another hotel but when Eric at the front desk explained how valuable staying on the club level and having access to the lounge is, we caved in. In addition, Eric gave us valuable information for our travel itinerary, such as heading to the Panda Re... Read more
from Zurich, Switzerland
Submitted on 22-07-2016
A very impressive hotel. Immaculate service, very welcoming and true 5 star quality from rooms to food. Plus the location is close to the central square which for me was great as was first time in town and wanted to have a look around. Would not stay anywhere else in Chengdu.
from Usa, Japan
Submitted on 28-07-2016
This is our first time traveling to Chendduo, so in order to have a good stay, we chose this hotel. It was absolutely as what we expected, from the late check-in, to set up a tent for the kids in the room , and to call a taxi, every service was wonderful. We will use it again for our next trip in Chengduo.
from London, United Kingdom
Submitted on 31-07-2016
We travelled to Chengdu for the last three days of our holiday from Hong Kong mainly to see the pandas. When we arrived at the ritz from the first point of contact on arrival we where greeted by the staff and guided to the check in area. The lobby is well presented and the staff welcoming, we decided to upgrade our room so we could use the lounge. I would suggest this if you are staying for a few days and feeling a bit lazy to explore the local restaurants. The food was good, breakfast, lunch, a... Read more
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