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Kempinski Hotel Chengdu

Chengdu, China (CTU)

Hotel + Flight from
Based on 677 reviews
Room & Rates
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Kempinski Hotel Chengdu
Ren Min Nan Road 42, Chengdu, China 610041

Based on 677 reviews
Submitted on 12-04-2016
This hotel with local characteristics, the service is very good, especially for receptionist, they are very very busy but still hospitality, I found a manageress who named Vicky, she is very busy, there are many staffs ask for assistance but she answered anyone questions with patiently, she told the staff how to operation while taken care the guests, I felt her very professional. About the season restaurant, the waitress Ella very nice and warm, she carefully introduced the food and beverage for... Read more
from Beauvais, France
Submitted on 11-20-2016
This hotel is quite remarkable with an excellent service. The Paulaner restaurant serves good food until late and the breakfast choice is very diverse and complete. The rooms have all amenities that you need and the air conditioning is working properly. An excellent "no hassle" hotel to have no surprise.
from Leverkusen, Germany
Submitted on 11-01-2016
The Kempinski is located only a 15minutes drive from the airport, so perfect if you have to stay for a nigth between 2 fligths in Chengdu. They offer a very reliable transport service in a comfortable BMW 7er series. I stayed in a corner suite which was spacious and had a kitchen with a soft drinks free of charge. I liked that. The service was very good and the room clean. Outstanding is the breakfast buffet, it is one of the best buffets I ever had, with all kind of choice from all over the wo... Read more
from Dubai, United Arab Emirates
Submitted on 10-13-2016
Back in Chengdu - back at the Kempinski in Chengdu and again very pleasant. The staff is always accommodating and caring going the extra mile. The hotel in general appears a bit tired but the General Manager told us about the upcoming renovation which sounds exciting. The food in the Chinese restaurant was delicious and afterwards we enjoyed a fresh brewed beer at the micro-brewery restaurants garden outside. The spa has a large pool which I really like a lot for a morning swim. The Kempinski is... Read more
from Stockport, United Kingdom
Submitted on 10-08-2016
Enjoyed my three night stay here. The staff were so friendly and welcoming. On the second morning the dining room staff could remember our room number and our drink preferences. Just one of many examples of being made to feel like a special guest. The concierge ladies were fantastic too, going the extra mile to help out with a pre booked tour that went wrong. Our booking included two breakfasts, but on the third morning they gave us bags with a very generous packed breakfast for our 6am departur... Read more
from London, United Kingdom
Submitted on 09-25-2016
We had a bit problem when checking (as booking was made via travel agent) but got it sorted out within 20 min. The room itself is of decent size (by European standard) with desk and sofa chair & stool, and has all the amenities in the bathroom. Worth mentioning is that we chose a room-only rate and bought our breakfast in the deli on ground floor of the hotel (can also put the bill to the room)which only cost us a fraction of price we would have paid for a full breakfast. Overall a delightful st... Read more
from Dubai, United Arab Emirates
Submitted on 09-22-2016
We loved staying in this hotel. The rooms are clean and the service was excellent. We especially enjoyed the breakfast, good quality and variety. We were lucky that in the week we stayed there was the Oktoberfest in their german restaurant. Great atmosphere with lively german band, authentic german food plus they brew their own beer!
from Seremban, Malaysia
Submitted on 09-20-2016
From the time of my arrival (about midnight) till the day I left (7 days later), I always felt comfortable and relaxed. The staff, whether at reception, the concierge, in the dining hall or from room service, were always polite, helpful and happy to be of service. My room was of a good size, had a double bed (or was it 3 singles made up to be a double? for that's how big it was!), a bathroom with both, a tub and a multi-function shower, a shower that made one want to stay in it for as long as po... Read more
Submitted on 09-19-2016
The Kempisnki in Chengdu is a very good Hotel for Businesstrips. The location, service and the rooms are the key factors to Book it again.! It is very close to the Metroline 1 Station Tongzilin (less then 5 min walk).Due to the heavy traffic you are faster by Metro then by car. From the Airport you need roughly 30min to the Hotel via the expressway. The area "Tongzilin" is in the backside of the Hotel with a lot of good western style restaurants. Via the metroline it is very easy to discover... Read more
from Going, Austria
Submitted on 09-18-2016
Second time staying at the Kempinski Chengdu. The location is convenient and a short walk from the metro station. Rooms are spacious and clean even though a bit dated. Hot water was a little bit iffy and only warm, water pressure is also a big low. Service is generally very friendly, with special thanks to Lady in Red Lisa, who was very helpful when I realized I left something in the room after checking out, and also helped me get the WiFi working. Breakfast was very well arranged and good in q... Read more