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Grand Hyatt Santiago

Santiago de Chile, Chile (SCL)

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Based on 1625 reviews
Room & Rates

Grand Deluxe King

1 king bed
560 sq feet (52 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Grand Deluxe

2 twin beds
560 sq feet (52 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Club Guestroom

1 king bed
576 sq feet (53.5 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Diplomatic Suite

1 king bed
1313 sq feet (122 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and free weekday newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Grand Suite

1 king bed
872 sq feet (81 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and free weekday newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Grand Suite Terrace

1 king bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and free weekday newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
560 sq feet (52 sq meters)

Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Suite, 1 King Bed (Diplomatic )

Suite, 1 King Bed (Diplomatic )

1 king bed
1561 sq feet (145 sq meters)

Club/Executive Level - Club Lounge access
Layout - Living room and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Executive Room, 1 King Bed, Terrace

Grand, Executive Room, 1 King Bed, Terrace

1 king bed
807-sq-foot (75-sq-meter) room with a furnished balcony

Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

1 king bed
807 sq feet (75 sq meters)

Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Deluxe Room, 1 King Bed

Grand, Deluxe Room, 1 King Bed

1 king bed
560 sq feet (52 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Grand, Deluxe Room, 2 Single Beds

Grand, Deluxe Room, 2 Single Beds

2 twin beds
560 sq feet (52 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, 1 King Bed, View

Grand, 1 King Bed, View

1 king bed
560-sq-foot (52-sq-meter) room with mountain views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Twin Room

2 twin beds
Club/Executive Level - Executive Lounge access
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Room, 1 King Bed

1 king bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, Terrace (Diplomat)

1 king bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Grand Hyatt Santiago
Kennedy Avenue #4601, Santiago, Chile 1025

Rooms
Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a 24-hour health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/cafÚ. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Santiago? This hotel has 6671 square feet (620 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CLP 14500 per person (approximately)
  • Airport shuttle fee: CLP 35000 per vehicle (roundtrip)
  • Pet fee: CLP 80 per pet, per night
  • Rollaway bed fee: CLP 39000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Christmas Eve (24 December) Gala Dinner per adult: CLP 140000.00
  • New Year's Eve (31 December) Gala Dinner per adult: CLP 280000.00
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The hotel will be renovating from 28 January 2016 to 30 November 2017 (completion date subject to change). The following areas are affected:

  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Ski In/Ski Out
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1625 reviews
from Sarasota, Florida
Submitted on 08-05-2016
Santiago is a vibrant modern city, and is situated at the base of the Andes. The Hyatt offers a great base from which to explore Chile. Sleek and modern the Hyatt offers all the amenities you could want. The service is first class, the accommodations are superb, the terrace suits are the way to go. This hotel will always be my first choice in Santiago.
from Canberra, Australia
Submitted on 16-05-2016
I stayed in this hotel in late February 2016 prior to joining a tour. The check in was uneventful and professional. The standard room was large and overlooking the pool. The bathroom was mouldy and desperately in need of renovation. They were renovating the hotel at this time, the lifts were not always working, there was noise, and I had no water one evening for a period of time. The breakfast was excellent. The hotel was within a short walking distance of a large mall with shops and resta... Read more
from New York, NY
Submitted on 18-05-2016
I was upgraded to a Club Room due to my diamond status and the room was large and comfortable. I'm sure it will be even better after the reno going on.This may not be the best choice if you want to sightsee, etc., but we weren't and found the location quite nice. Close to a upscale mall with dining options and also a nearby park. The Club was nice but if l had to criticize something l wish there were a few more options or variety at breakfast. It was basically the same every day and during a fou... Read more
from Atlanta
Submitted on 22-05-2016
We really love this hotel. The hotel staff was amazing and very friendly. One of the associates remembered my name when I approached the front desk. We stayed at the hotel since I had points. The rooms have lots of space and the area is safe around the hotel. There is a mall a short walk and a great park also near the hotel. We took the Metro most of the time to get downtown and to other attractions but it is a hike. Plan on walking 15-20 minutes to get to the nearest station. The area y... Read more
from Tyreso, Sweden
Submitted on 24-05-2016
I really enjoyed our stay in this beautiful hotel,polite staff good food and relaxing atmosphere highly recommended. This was our 2nd stay in this fantastic hotel the first one was 2013.we had a great time. Ô?║ ­???
from N├╝rnberg, Germany
Submitted on 25-05-2016
Memorable stay, I am travelling at least 4 months a year on business. Grand Hyatt Santiago trumps all. Friendly, attentive staff, perfect house-keeping, impeccable restaurant. quiet clean and tasty rooms. It's my #1 address whenever I am back there.
from Toronto, Canadá
Submitted on 30-05-2016
A bit disappointing, I expected much more from Hyatt In general the experience was good, However the service has not the same standards compared to other of its kind. In the common areas, I always had go to the bar, the lobby or the dining when I have a request, I saw staff from the hotel there but they never asked me for something After being in the hotel during two weeks, nobody told me different options for breakfast, I found out that there were more options when I accidentally made a... Read more
from
Submitted on 16-06-2016
room was very good although the bathrooms need to updated. Staff are very friendly. All restaurants were excellent. The staff in the club lounge are excellent. The location of the hotel is very good. Close to major shopping centers and all modes of transport.
from amiens
Submitted on 18-06-2016
I like to thank you particularly Consuelo a the reception and Luis at the Atrium and Senso! Thank you for your kindness and your smile ! The hotel is absolutely peaceful, and high standing ! All the restaurants are delicious, the swimming pool is like a small paradise except for the temperature ! This spa and gymnasium are clean and very well equipped with a nice view on the garden !
from
Submitted on 23-06-2016
Used points to pay for a one night stay here. Pretty standard large chain hotel. Staff were very friendly. Enjoyed the large pool but it did get very crowded. Had problems with the smoke alarm going off in our room while showering, which was rather annoying. Liked that there were multiple restaurant options on site. Especially enjoyed the Thai restaurant, but it was not surprisingly overpriced.
from Adelaide, Australia
Submitted on 28-06-2016
We recently stayed at this hotel while on holidays. All staff were friendly and helpful and any requests we had were quickly accommodated. We loved the breakfast in Senso where we were looked after by Abraham who was a source of helpful information. Our room was very comfortable and clean as were the hotel common areas. The concierge helped us organise our activities and we were able to leave luggage at the hotel while we took an excursion of a few days. We would definitely stay here again.
from
Submitted on 25-06-2016
Great place to stay for a few days. Some rooms are dated, undergoing renovation. Excellent service. Very expensive transfers to and from airport. Great breakfast buffet. Concierge very accommodating. Would recommend it for business. Did not see any families staying.
from RIO DE JANEIRO, Brazil
Submitted on 25-06-2016
Excellent for business and leisure. Recommend for family too. Staff is great, food is excellent and environment make this a pleasant stay in Santiago. If you want to relax there is a spa and gym to work out. Very well located with easy access to main attractions in Santiago.
from London, United Kingdom
Submitted on 04-07-2016
I had a wonderful stay at the Grand Hyatt. The service was excellent, staff were all very friendly. The rooms and hotel were very clean as was the hotel itself. It wasn't warm enough to swim outside when I stayed there but the pool outside looked lovely. I'd recommend anyone to stay here.
from
Submitted on 07-07-2016
Nice hotel, very friendly and professional service. Always enjoy my stay at the Hyat. Sushi at anakena is amazing you should taste it, also the wine! Nice pool and nice gym. Enjoy you stay, you will nothing miss. The view to the anden is also amazing
from Santiago, Chile
Submitted on 04-07-2016
You will not feel better treated and no one will make you fell more appreciated than the kind staff of Grand Hayat Santiago. It is not only because the hotel is well equipped and you find there very good food and wines but the way you are served makes the real difference! Well done.
from Ontario
Submitted on 09-07-2016
I enjoyed my stay at the hotel, which is beautiful. The room was very good and spacious. Additionally, it had a spectacular view to the Andes. I was pleased with the service, as well as the prompt and friendly staff. I would definitely recommend the hotel!
from Houston, Texas, United States
Submitted on 10-07-2016
Public areas are nice. Rooms are dated. Views are awesome. Service is great. Patricio in the restaurant and Madelyne at reception were standouts. Walking distance from Arauco mall which is convenient. Restaurant is good. Security good.
from Santiago, Chile
Submitted on 17-07-2016
Hotel under renovation, shortage of water, no heating in Lobby and restaurant area, (customers wearing sweaters and coats in Lobby area) No information on web-page about current conditions/renovation of hotel, so customers could chose a different option for their stay. Staff did NOT really care to much about it our complains !!!
from
Submitted on 23-07-2016
What a very nice hotel with it's wonderful pool, it's nice rooms, nice restaurants and nice place for massages. A place to go if you are with your family, your friends or for business. Congratulations to the staff also. Always A pleasure to come back...
from Denver, Colorado
Submitted on 26-07-2016
We have stayed at this hotel many many times and it is simply wonderful. At every level this is a hotel where the people make you feel at home and part of the family. From the bellmen to the staff at the Senso where you can have a wonderful buffet breakfast each day, Patricio, Santiago, Vivien personally treat you as if you were royalty. The hotel has a beautiful view of the Cordillera from your room. The rooms are spacious and comfortable and are currently being updated after many years. A... Read more
from Las Vegas, Nevada
Submitted on 29-07-2016
Perfect location for a family with teens. Easy walk to shopping nearby and little gems likes the Museo de la Moda. We enjoyed the lounge on the 16th floor and the wonderful views of the city that you can see from there. Would absolutely stay there again.
from Calgary, Canada
Submitted on 04-08-2016
i was in this hotel for business in July 2016.i think the customer service people are extremely professional and helpful. the room was spacious, and bright. everything is tidy and clean. no wonder this hotel has received so many good reviews. i would highly recommend this hotel to anyone who wants to come to Santiago.
from Brisbane, Australia
Submitted on 05-08-2016
Visiting Santiago on my own for a conference held at the hotel I was pleasantly surprised by the size of the room, the quality of the food, and the friendly staff. As an Australian with no Spanish to speak of this was greatly appreciated. Downsides were a tired bathroom, construction site view, and renovations happening on other floors which provided some noise during the day as well as chemical smells.
from Raleigh, NC USA
Submitted on 10-08-2016
The staff of the hotel was fantastic. Juan Pablo at the concierge desk was great and helped us to get around. Christian, who drives a van for guests, was super nice! Rocio, the Guest Services Manager, was very helpful with a room concern. It was also nice that the staff spoke great English. Our third day, we went skiing at Valle Nevado, which was great... until around 11:20 when our younger daughter had a bad fall and required a helicopter trip to the hospital in Santiago. If it is true that ... Read more
from South Florida, Florida
Submitted on 12-08-2016
Very good hotel, with big comfortable rooms. Walking distance from huge shopping mall Parque Arauco. Several interesting dining options. However, the hotel needs a major overall renovation, because most of the rooms have the same decor and furniture from its opening in 1992.
from London, United Kingdom
Submitted on 13-08-2016
The staff are a real delight but the property is aging. There are refurbished rooms but I did get allocated one for my stay. It is quiet and the views of the mountains are superb. The Grand Club is a real bonus if you can buy or secure access.
from Santiago, Chile
Submitted on 14-08-2016
A very nice hotel with great service. Rooms have a clean European feel and are updated. Very spacious and have a two level feel. Views of Santiago are great. Good food and restaurant options and a great short walk to shopping at the Parque Arauco mall.
from Cambridge
Submitted on 23-08-2016
I have now stayed at the Grand Hyatt in Santiago 3x, and is my choice of hotel for a business trip to the city. I have always stayed in a Club room on the higher floors, with spectacular views of the mountains. The room each time has been spacious comfortable, well designed, and most importantly, quiet. I love the Club lounge facility, with the cocktail hour. Good professional staff compliment the high standards of the hotel. I am not sure about its location as a tourist hotel, as I was purely i... Read more
from Miami
Submitted on 25-08-2016
Spacious room, comfortable bed, but bathroom outdated. Friendly staff, but need to be reminded who is the client. Amazing pool and gym! And for Sushi fans, there is a great Japanese restaurant in the hotel.
from San Francisco, California
Submitted on 27-08-2016
We had an excellent stay. Our room, the concierge lounge, the pool, and the spa were definately in the excellent category. The Italian restaurant was ok and the Thai one was very good. The staff was wonderful. Warm, caring and capable.
from Toronto, Ontario
Submitted on 06-09-2016
We were welcomed to the beautiful Grand Hyatt Santiago by a few doormen who took our bags to reception. The lobby is enormous, with the rooms in a ring around a central elevator bank. This allows for a clear view of the huge skylight that takes up the entire roof of the hotel. The hotel has a resort feel, with a lagoon-style pool outside surround by lounge chairs and palm trees. The Grand Hyatt Santiago also has a number of different restaurants to enjoy such as Thai, Japanese, Mediterranean an... Read more
from Tel Aviv, Israel
Submitted on 07-09-2016
Excellent hotel, good location, wide rooms with two levels, beautiful pool area, rich breakfast two things were problematic: there is not shower in the rooms but only tub. the hotel was under renovations and the drilling noises did not stop during my stay.
from Santiago, Chile
Submitted on 02-09-2016
Perfect hotel for a single lady, spa on site and 3 restaurants! Lovely and quiet! 5 minutes walking from shopping & restaurants. Las Condes is safe! Highly recommend the Grand Hyatt for vacation! Pool area is amazing!
from Palo Alto, United States
Submitted on 06-09-2016
great facilities (gym / spa, common area, restaurant options, including a good thai-fusion place)... also near shopping mall & near large park (great for jogging... the staff was awesome! (helpful, courteous, friendly)...
from New York City, New York
Submitted on 10-09-2016
Great hotel, exceptional staff. Stayed there for at least 5 times - every time very pleased with the service and friendly environment. Highly recommend for business travelers. Location is a bit far from downtown, but not a big issue.
from Palo Alto, California
Submitted on 12-09-2016
Having been here several years ago, we expected more from the hotel. The bar is closed two days a week. On Sunday evening, the Thai restaurant is closed. The Italian restaurant only has a prix fixe menu. The sandwich we had in the lobby area was made of bread that wasn't particularly fresh. It was a disappointment.
from Texas
Submitted on 14-09-2016
I love this Hyatt, we have stayed there twice this year. Jessica made our anniversary in July special. Felipe in the Club has taken care of us from day one. It is a little far from the tourist zone but you can get a cab to the metro, or you can get an uber. I love eating at the Grand Hyatt Club worth the upgrade and seeing the sunset over the Andes.
from Shanghai, China
Submitted on 18-09-2016
I live this hotel for one night. The location of the hotel is good....the service of the staff is also very good! The only complaint, is the hotel is a bit old and needs renovation. For a Hyatt, I think it should be better,,,,.
from Beaumont, Australia
Submitted on 20-09-2016
Top marks for service, ambiance, room appointment and amenities!! A wonderful experience. The Club facilities are well worth the extra money. Close to shopping, and central to many tourist spots. Wonderful views of surrounding snow capped mountains.
from New Orleans, Louisiana
Submitted on 18-09-2016
the hotel made my stay enjoyable and relaxing. 3 restaurants and excelent views from spacious rooms Great mall and tourist center near by Mall had many excellent restaurants also Would most definitely stay there again
from Toronto, Canada
Submitted on 19-09-2016
This hotel is more suited for business. The quality of the amenities is very good and the rooms are very nice and modern. Location for business around Las Condes is amazing. It has a nice swimming pool although is outdoors and therefore nobody uses it out of the summer even if the winter is mild.
from Bangkok, Thailand
Submitted on 20-09-2016
After having spent a few nights in Valparaiso where there were only good boutique hotels, we were looking forward to coming to the Grand Hyatt in Santiago to enjoy the 5-star comfort. Firstly, I was choosing between several hotels in Las Condes and finally decided to to with the Grand Hyatt against the Marriott and the Renaissance because of the name Grand Hyatt and I do not mind paying slightly more. The location itself is great and the staffs were very friendly and helpful. Sadly, the hotel it... Read more
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