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Grand Hyatt Santiago

Santiago de Chile, Chile (SCL)

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Hotel Specials
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Based on 1819 reviews
Room & Rates

Grand Deluxe King

1 King Bed
560 sq feet (52 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Grand Deluxe

2 Twin Beds
560 sq feet (52 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Club Guestroom

1 King Bed
576 sq feet (53.5 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Diplomatic Suite

1 King Bed
1313 sq feet (122 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Grand Suite

1 King Bed
872 sq feet (81 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Grand Suite Terrace

1 King Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Club Room, 1 King Bed

Club Room, 1 King Bed

1 King Bed
560-sq-foot (52-sq-meter) room with city and mountain views

Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Suite, 1 King Bed (Diplomatic )

Suite, 1 King Bed (Diplomatic )

1 King Bed
1561-sq-foot (145-sq-meter) room with city and mountain views

Club/Executive Level - Club Lounge access
Layout - Living room and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Executive Room

Grand, Executive Room

1 King Bed
807-sq-foot (75-sq-meter) room, furnished balcony with city and mountain views

Club/Executive Level - Club Lounge access
Layout - Living room and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Grand Suite

Grand, Grand Suite

1 King Bed
807-sq-foot (75-sq-meter) room with city and mountain views

Club/Executive Level - Club Lounge access
Layout - Living room and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Deluxe Room, 1 King Bed

Grand, Deluxe Room, 1 King Bed

1 King Bed
560-sq-foot (52-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Grand, Deluxe Room, 2 Single Beds

Grand, Deluxe Room, 2 Single Beds

2 Twin Beds
560-sq-foot (52-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Room, View

Grand, Room, View

1 King Bed
560-sq-foot (52-sq-meter) room with mountain views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room

2 Twin Beds
560-sq-foot (52-sq-meter) room with city views

Club/Executive Level - Executive Lounge access
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Hide room details

Club Room, View

1 King Bed
560-sq-foot (52-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Room, Terrace (Diplomat)

1 King Bed
1550-sq-foot (144-sq-meter) room with city and mountain views

Layout - Living room and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Grand Hyatt Santiago
Kennedy Avenue #4601, Santiago, Chile 1025

Rooms
Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a 24-hour health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Santiago? This hotel has 6671 square feet (620 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CLP 16500 per person (approximately)
  • Airport shuttle fee: CLP 35000 per vehicle (roundtrip)
  • Pet fee: CLP 80 per pet, per night
  • Rollaway bed fee: CLP 39000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CLP 140000.00
  • New Year's Eve (31 December) Gala Dinner per adult: CLP 280000.00
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property will be renovating from 28 January 2016 to 30 November 2017 (completion date subject to change). The following areas are affected:

  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Ski In/Ski Out
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1819 reviews
from
Submitted on 01-11-2017
Stayed for a week over the holidays. Overall OK, but not to Grand Hyatt standards. I had better service at Hyatt Place. Construction on the hotel continues, and given how long it has been going on it will be another 3 or 4 years before it is done. Road work on burying the Kennedy freeway makes the outside a mess with odd traffic patterns in front of the hotel. Room service was hit or miss and arrived before 10am on 3 of the day, sometimes it was done, sometimes it was sort of done, and som... Read more
from Sao Paulo, SP
Submitted on 01-09-2017
This is the 5th time I stay in this hotel. It was excellent, but now the services are not good. The room service MUST be improved. To slow, not friendly. It is faster to buy your own food in Mc Donalds than ordering the food in the hotel. The parking service is confuse. Some days you have vallet service. Some days you have to park your car. You´d better ask how to park.
from New York City, New York
Submitted on 01-07-2017
Very centrally located with views of the snow capped Andes from the Club lounge rooms 16-19 floors are a treat . Use of Club lounge with its 3 hour evening cocktail hours including unlimited Pisco sours , round the clock snacks n coffee and dedicated concierge and check in are a plus . 3 speciality restaurants, great poolside service and lobby in the spirit of Hyatt 5 star luxury .
from Singapore, Singapore
Submitted on 01-07-2017
I'm a very loyal to Hyatt Hotels and out of experience the best properties are in Asia and Europe, not so much in the Americas. The Grand Hyatt Santiago is, however, a clear exception. Everything from check-in to check-out went as smooth as it can and I was absolutely impressed by the level of service offered there. Needless to say that the facilities themselves are impeccable and to a high standard but the service and attention to detail especially offered by the staff at the Grand Club were ou... Read more
from Tokyo
Submitted on 01-06-2017
Nice hotel with a lovely pool and friendly staff. However, lacks in other ares, service at pool was very slow and throughout our stay, men were cleaning marble steps all day. The noise was unbearable.
from Richmond, Texas
Submitted on 12-03-2016
Stayed here one night while traveling as part of an Expedition to Antarctica. Although I don't care to stay in large cities, this hotel and it's facilities were perfect! The room was comfortable, updated, and very clean. The hotel was beautiful - especially the hotel grounds. Those of us who ate dinner in the Thai restaurant really enjoyed our meal and service!
from Montreal, Canada
Submitted on 11-30-2016
the staff was amazing and they are on top of their game - the hotel is very well located and - they have one of the most beautiful court yard - i would stay again the hotels needs some updates especially the bathroom and corridors and lobby. walking distance for central business sector
from puerto varas, Chile
Submitted on 11-30-2016
location is amazing, very close to mall and easy to reach from the airport. nice personel although a bit young, the new rooms are quite spacious and comfortable. The pool area as the park are very nice. Recommendable for business man and young couples
from Boston, United States
Submitted on 11-27-2016
Just return from a trip to Santiago and Easter Island. Stayed at several different hotels during our trip. However, the best by far was the Grand Hyatt!!! It has great restaurants, is in a nice part of town, the rooms are impeccable, staff is friendly and nice.
from Geneva, Switzerland
Submitted on 11-26-2016
We stayed at the Hyatt ( 2 adults and 2 children) having flown from Madrid and it was the perfect hotel for a couple of days before flying to the Atacama Region. Top hotel with all the expected amenities. Great Communicating Rooms, spacious and quiet. Nice Breakfast and the Pool looked magnificent but we couldn't use it as we got a spell of cold weather during our stay. A couple of big shopping malls in the Area and ideal to catch the official double decker tourist bus. Great place to start a c... Read more
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