Hotel Features.
Hotel Gen features a coffee shop/café and a bar/lounge. Room service is available 24 hours a day. A complimentary hot/cold buffet breakfast is served each morning. Recreational amenities include an outdoor pool and a fitness facility. This 4-star property offers a meeting/conference room and limo/town car service. Complimentary wireless Internet access is available in public areas. This Santiago property has 100 square meters of event space. For a surcharge, shuttle services include a roundtrip airport shuttle (available on request), an area shuttle, a ski shuttle, and a shopping center shuttle. Concierge services, tour/ticket assistance, and tour assistance are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, multilingual staff, and laundry facilities. This is a smoke-free property.

Guestrooms.
233 air-conditioned guestrooms at Hotel Gen feature minibars and coffee/tea makers. Balconies offer city or mountain views. Furnishings include desks and ergonomic chairs. Bathrooms feature showers with rainfall showerheads. They also offer complimentary toiletries and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to safes, guestrooms offer phones. Televisions have cable channels. Rooms also include windows that open and blackout drapes/curtains. Guests may request microwaves, in-room massages, and irons/ironing boards. Housekeeping is available daily.

Notifications and Fees:

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

• All citizens of Chile will be charged the national value-added tax

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Pet fees vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.