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The Westin Grand Vancouver

Vancouver, BC, Canada (YVR)

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Based on 1620 reviews
Whether stopping by for a few days or settling in for a few weeks, Starwood hotels proves that time away from home doesn’t mean time away from l
Room & Rates

Deluxe Suite, 1 King Bed, Kitchenette, View

1 King Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 King Bed with Sofabed, Balcony, Corner

1 King Bed and 1 Full Sofa Bed
517-592 sq feet (48-55 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 Bedroom, Balcony, Corner

1 King Bed and 1 Full Sofa Bed
495-sq-foot (46-sq-meter) room, furnished balcony with city views

Layout - 10 bedrooms
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite

Deluxe Suite

1 King Bed
463 sq feet (43 sq meters)

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Suite

Superior Suite

1 Queen Bed
395 sq feet (37 sq meters)

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Superior Room, View

1 Queen Bed
Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Suite, 1 Queen Bed, Accessible

Studio Suite, 1 Queen Bed, Accessible

1 Queen Bed
395 sq feet (37 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

2 Queen Beds
428 sq feet (40 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Deluxe Suite, Balcony

Deluxe Suite, Balcony

1 Queen Bed
489-sq-foot (45-sq-meter) room, furnished balcony with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, View

1 King Bed
Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, View, Corner

1 Queen Bed
Features a private furnished balcony

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, Corner

Deluxe Suite, Corner

1 Queen Bed
499 sq feet (46 sq meters)

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, View, Corner

1 Queen Bed
Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Suite, 2 Queen Beds, View

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room (Workout Treadmill)

1 Queen Bed
495-sq-foot (46-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Penthouse, 1 King Bed with Sofabed, Non Smoking

1 King Bed and 1 Full Sofa Bed
1001-sq-foot (93-sq-meter) room with harbor views

Layout - 10 bedrooms
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room

1 Twin Bed
431-sq-foot (40-sq-meter) room with city views

Layout - 10 bedrooms
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premier Room, 2 Queen Beds, View

2 Queen Beds
428-sq-foot (40-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in October 2016
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Premier Suite, 1 Bedroom, View

1 Queen Bed
398-sq-foot (37-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in October 2016
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Premium Suite, 1 Bedroom, Balcony, View

1 King Bed
489-sq-foot (45-sq-meter) room, balcony with harbor views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in October 2016
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Deluxe Suite, 1 Bedroom, View

1 King Bed
Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premier Room, 1 Queen Bed, View

Premier Room, 1 Queen Bed, View

1 Queen Bed
428-sq-foot (40-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in October 2016
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Premier Room, 2 Queen Beds, View

Premier Room, 2 Queen Beds, View

2 Queen Beds
428-sq-foot (40-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in October 2016
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Premium Suite, View

Premium Suite, View

1 King Bed
463-sq-foot (43-sq-meter) room with city views

Layout - Living room and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in October 2016
Hide room details
Premium Suite, Balcony, View

Premium Suite, Balcony, View

1 King Bed
489-sq-foot (45-sq-meter) room, balcony with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in October 2016
Hide room details
Premier Suite, View

Premier Suite, View

1 Queen Bed
395-sq-foot (37-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in October 2016
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Deluxe Suite, Corner

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Executive Suite, Balcony, View

Executive Suite, Balcony, View

1 King Bed
589-sq-foot (55-sq-meter) room, balcony with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in October 2016
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Superior Suite, 1 Queen Bed, Kitchenette, View

1 Queen Bed
398-sq-foot (37-sq-meter) room with city views

Layout - 10 bedrooms
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Superior Suite, 1 Bedroom, Kitchenette

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Deluxe Suite, 1 Bedroom, Kitchenette

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
The Westin Grand Vancouver
433 Robson St, Vancouver, BC Canada V6B 6L9

Rooms
Make yourself at home in one of the 206 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 25 per person (approximately)
  • Self parking fee: CAD 34 per day (in/out privileges)
  • Valet parking fee: CAD 39 per day (in/out privileges)
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
This property is undergoing renovations from 03 October 2016 to 28 February 2017 (completion date subject to change). Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Kitchenette
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1620 reviews
from HOUSTON
Submitted on 01-17-2017
I was warned that they are undergoing renovation, so no complaint there. There really is no lobby or public area however. But that will soon be fixed. What was really surprising was my newly renovated guest room. I sprung for a king corner suite on a high floor with a balcony which could have been great but to my surprise there were two serious problems with the room. First, there was not a single drawer in the suite. Not one. I'm not sure what they're thinking? I don't think I'm the onl... Read more
from Calgary, Canada
Submitted on 01-04-2017
Great location, staff was very welcoming and polite, the hotel was under construction the time i was visiting, the main floor was under construction, the entrance was moved to the left side of the building by tim's. The reno didn't bother me at all as they are in the common area. Hotel is about 2 blocks away from the train station, no need to cab just walk from the c-train to the hotel. very close to all the shopping, Granville street yaletown for restaurants, bc place stadium and rogers arena f... Read more
from Seattle, Washington
Submitted on 12-31-2016
Great location for everything. Christian on overnight was spectacular! Chris at check in was awesome. Sandra at PBX was friendly! Christian set me up on the highest floor in one of the newly renovated rooms. Chris was very detailed and helpful at check in explaining all renovation alerts. Sandra at PBX helped me out with toothpaste -- the one thing i forgot to grab! Thank you all for your hospitality!
from Manila, Philippines
Submitted on 12-23-2016
Had a pleasant stay at the Westin. The location is excellent. In the heart of downtown and conveniently located within the shops and restaurants. The room was nice, spacious and clean. The staff were professional and friendly. I would definitely stay here again. Just a note: our shampoo and conditioner were not replenished during our entire stay.
from Langley, Canada
Submitted on 12-20-2016
As usual the associates and the hotel were welcoming and friendly. I love this hotel and it is my goto location in vancouver. Great wifi, great gym and a great restaurant. Easy choice when I am on the road
from Vernon, Canada
Submitted on 12-19-2016
I love Westin! Heavenly beds, heavenly showers, big soaker tub, friendly yet efficient staff. The Westin Grand is right between Granville Street for shopping and Yaletown for restaurants. Also very close to BC Place Stadium and Rogers Arena for sporting events and/or concerts. Renovations to the common areas are going on right now, but I was not bothered by them at all. Even with the snow falling (for the first time in 2 years in Vancouver), the pool is still open. I was pleasantly surprised to ... Read more
from Bedfordshire
Submitted on 11-30-2016
We arrived for 4 nights on 22nd September. We were given room 1702 on the 17th floor. The room has a separate living area with a kitchenette which we found very handy as we bought breakfast from the supermarket a couple of doors down and made bagels each day. The only issue we had was that the fridge was not very cold, so you had to get ice from the machine for cold drinks. We found that the aircon in the bedroom area did not work as well as that in the living area. We‚??re not sure how ‚?... Read more
from
Submitted on 11-29-2016
The only reason I didn't give this 2 stars is that the staff were wonderful, very friendly and helpful. However ... We were traveling as a family of 4 and booked a suite, then we upgraded to a better suite (Premier View Deluxe One Bedroom Suite with king bed in the bedroom and fold out queen sofa couch in the living room) that had been recently renovated. What a disappointment! The room was tiny. In fact, there was no way to get to the bathroom when the living room sofa bed was open. This room... Read more
from Toronto
Submitted on 11-27-2016
First, the positives - good location, large rooms, reasonable rates, excellent bedding and sleep quality. The not so good - undergoing renovation - so some cramped common spaces, very inefficient utilization of space in the deluxe corner room with too many closets and cupboards, work desk with no power outlet, floors not reno-ed showing their age. Good customer service. Overall, very good value for money!
from New York City, New York
Submitted on 11-26-2016
Thank you, Jessie, for always going above and beyond. Even with small gestures, he has made my stays here a pleasant experience with excellent customer service at the dining room for breakfast. I have stayed at the Westin Grand in Vancouver for upwards of 60+ nights in the past 8 months as a business traveler. The waitstaff for the morning breakfast all have very good customer service, are friendly, and they are accommodating to all guests. And to top it off, the breakfast is the best quality am... Read more
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