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Metropolitan Hotel Vancouver

Vancouver, BC, Canada (YVR)

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Based on 1628 reviews
Room & Rates
Deluxe Room, 1 King or 1 Queen Bed

Deluxe Room, 1 King or 1 Queen Bed

1 king bed or 1 queen bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

1 king bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room Selected at Check-In

Room Selected at Check-In

1 bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

2 twin beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Metropolitan Hotel Vancouver
645 Howe St., Vancouver, BC Canada V6C 2Y9

Rooms
Make yourself at home in one of the 197 air-conditioned rooms featuring iPod docking stations and minibars. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and ski storage.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 16 per person (approximately)
  • Self parking fee: CAD 40.66 per night (in/out privileges)
  • Valet parking fee: CAD 40.66 per night (in/out privileges)
  • Pet deposit: CAD 30.00 per stay
  • Pet fee: CAD 30 per accommodation, per stay
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Local Calls
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Video Game Console
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1628 reviews
from London, United Kingdom
Submitted on 18-05-2016
The Metropolitan is situated in the middle of downtown. Perfect location and in close proximity to everything one could possibly need. Skytrain is a mere 5 minutes walk and the shopping mall (Pacific Centre) is literally just round the corner from the hotel. One couldn't ask for a more convenient location. A lot of tourist attractions within walking distance and some good food options just down the road. Rooms were a bit on the small side but were clean. Beds were comfortable. A little street... Read more
from
Submitted on 22-05-2016
Ecellent place to get your land legs back after being at sea for a week or more. It's only a few blocks up the street from the port, so no cab or bus is necessary. They let us check in around 9:30am so we didn't have to leave our luggage or run around in our last day cruise clothes. The room was top of the line with a nice view and close to the hop on, hop off tour bus. The only bummer was that the shower and sink water took forever to get hot and didn't stay hot long. However, the bathroom was... Read more
from Tucson, Arizona
Submitted on 22-05-2016
Great location! We stayed at the Metropolitan following a cruise. Friendly staff, comfortable beds and roomy bathroom. Everything is within walking distance as far as food and shopping and the hotel was close to the train and bus stations. I would definitely stay here again!
from Ipswich, United Kingdom
Submitted on 23-05-2016
Lovely hotel centrally located,you can walk most places and catch the hop on hop off bus just around the corner.this is room only,the do serve breakfast but it was quite expensive. Concierge was very helpful and will give advice on local attractions.
from Dublin, Ireland
Submitted on 24-05-2016
The hotel is located within easy walking distance of the waterfront and cruise terminal. The staff were all very welcoming and made every effort to be helpful whenever possible. The gym is reasonably well equipped and the pool, although quite small, is adequate and never crowded. Nice whirlpool too. Breakfast buffet is quite limited but you don't have to go for the buffet there is an alternative menu from which you can order. Overall the hotel just seemed a bit dated and in need of refurbishment... Read more
from Vancouver, Canada
Submitted on 31-05-2016
This hotel is conveniently located on Howe and West Georgia. Sky train stations are with a block so getting here is simple. With a car, accessing the entrance is tight and not well marked from the street so keep your eyes open. I prefer the valet parkkng option as it is a tight underground parkade. The rooms are a little dated but they are clean, decently appointed, and have good working AC. Only negative is the road noise depending on room and floor. Recommend asking for a higher room Overal... Read more
from Toronto, Canada
Submitted on 02-06-2016
Stayed 4 nights and was pleasantly surprised by this nice boutique hotel. Room had a comfortable king bed and spacious bathroom with a shower stall and separate bathtub. There was a small keurig coffee maker in the room and complimentary wi-fi. I stayed on the 12th floor and hoped to have a view but I think the hotel is surrounded by other buildings so don't expect a view of the ocean or mountains as I have had at other Vancouver hotels. The location is good and is about a 5-10 minute walk down ... Read more
from Calgary, Canada
Submitted on 05-06-2016
we reserve trough booking.com at the last moment for a weekend in june me and my family nice room view to the pacific center. you can walk to downtown in evening. In morning beach on the west end magnifique. music near the beach all kind of coffee restaurant in downtown or near the beach. Service at your room excellent brealfast deliver very class.family or just couple is good. their swimming pool in 3 rd floor , hotub, change room, library, business center,....
from Swansea, United Kingdom
Submitted on 07-06-2016
Stayed at this hotel recently post Alaskan cruise. Perfect location nestled among the best of Vancouver's luxury hotels and within easy walking distance to Stanley Park, English Bay, Granville Island and the harbour front walk along Coal Harbour. Large spacious room with large bathroom/separate shower and bath. Coffee making facilities. Luxury bedding. Super fast wi-fi in bedrooms and lobby. Cannot fault this hotel and will definitely stay here on our next visit.
from Manchester, United Kingdom
Submitted on 07-06-2016
Arrived here after a wonderful cruise, everything was perfect. Check in was 3, but they let us go to our rooms earlier than we expected. Room was lovely, shower and bath which was a bonus. Coffee machine, music system, iron and board. House keeping were the best. Didn't have time to try the restaurant and bar "Diva" but looked lovely. Location was fantastic. Would stay here again in a heartbeat.
from Kamloops, Canada
Submitted on 19-06-2016
As always, it was like coming home again, in a way. We feel very welcome, likely due to the fact that many of the staff, particularly Oliver (concierge) and Peter (bellman) have become friends over the years. As for the hotel experience, it was, as always, unblemished.We can't wait to return!
from Vancouver, Canada
Submitted on 19-06-2016
This hotel has Great beds. The location is very central which makes it a Great location. The staff were very efficient and helpful at all time. The hot tub was a delightful surprise. I'll come back anytime.
from X
Submitted on 20-06-2016
The rooms are nice and offer an attractive floor to ceiling view. The service is excellent and the hotel staff are genuine and attentive. It's a great location near some spectacular areas including the art museum. I've stayed there several times and been pleased each time.
from Perth, Australia
Submitted on 20-06-2016
The metropolitan is in a great area, close (5-10 min walk) to Canada place where you can take many tours. The hotel gave us an early checkin which was very much appreciated after an overnight flight. The bed was very comfortable and the room a good size. We did have to contact guest services several times in relation to forgotten towels, bathrobes taken but not replaced but they were very very quick to respond. Toiletries also were not replenished at all over a 3 night stay. Having said that the... Read more
from Penticton
Submitted on 20-06-2016
Great Location, Close to BC PLACE,& GM PLACE, easy walking distance, Got a deal thru our conference for Wed & Thur. We wanted to stay the Friday and they gave us a great deal on that night. Clean rooms and internet was fast and free in our room. Parking at the hotel was valet only so they parked and got your car for you each time, very quickly, which was nice but $40 each night. Overall I would definately go back since location was awesome.
from Gold Coast, Australia
Submitted on 28-06-2016
While the foyer may not be as impressive as other hotels, the Metropolitan provides very good accommodation and excellent service throughout. It is certainly worth visiting the restaurant too - good food and great service.
from Romford England
Submitted on 28-06-2016
Stayed for 1 night, and were upgraded to a Suite style room. Impressed with everything we found/used. Seems a very nice hotel, not very far from Canada Place. In a good location. Has an impressive entrance area. Reception staff are very helpful.
from Sheerness, United Kingdom
Submitted on 30-06-2016
The hotel was in a great location, walkable distance to Canada Place,Gastown and the Skytrain. Room was spacious and clean. The reason for not giving it 5 stars is we were a couple in a deluxe suite and the room had 2 single beds
from
Submitted on 01-07-2016
I had a 2 night stay at the Metropolitan Hotel. We had a nice room, great bathroom. The downside of the room was that there was a lot of noise from the streets and a draft from the sliding balcony door. Not that this detracts too much, but the elevators were slow and bumpy.
from Little Rock, Ar
Submitted on 01-07-2016
This is our second time to stay here and this time our group had three rooms-two junior suites and one king room. All three of the rooms were extremely clean and comfortable. None of us had any complaints. The service at this hotel is outstanding-very helpful without being overwhelming. Some of the other reviews mentioned slow elevators and uncomfortable beds. Our beds were very comfortable and we did not notice the elevators being especially slow at all. We were on the 10th floors and never had... Read more
from Starkville, Mississippi
Submitted on 02-07-2016
I travel regularly to Vancouver on business in January and the Metropolitan Hotel has pretty much been my home away from home in Vancouver for the past ten years. I've never had a bad room and the staff are always welcoming and helpful. The rooms are nicely appointed, the beds are comfortable, the TV and wifi are always up to date, and the bathrooms, done mainly in polished stone surfaces, always sparkle. The downtown location is a short walk from Convention Center and waterfront, the the Vanc... Read more
from Timaru, New Zealand
Submitted on 02-07-2016
Very nice hotel in the middle of the downtown Vancouver. Situated on a Main Street by the Pacific Trade center and Vancouver Art Gallery. Very comfortable and friendly accommodation and well priced . Handy to conventions center and Canada Place, cruise terminal. Handy for shopping, dog seeing. Very safe. Great pool, spa and sauna with fitness center on the site
from Perth
Submitted on 03-07-2016
Don't hesitate to book this hotel. Well located in downtown area with easy access to shopping and tourist sites. We upgraded to Jnr suite which was spacious and clean with the most comfortable bed in our five weeks of travel. Visited the restaurant a number of times, on both occasions food drinks and wait staff were great. The front desk and concierge services were friendly and helpful with information. We really enjoyed our stay and would highly recommend.
from Qualicum Beach, Canada
Submitted on 03-07-2016
Perfectly located for walking anywhere downtown - dining, shopping...easily walk to Yaletown, Coal Harbour... Room was well appointed with very comfortable beds; bathroom was spacious (could use an update though). Nice restaurant downstairs with sit down menu; has grab and go breakfast bar too.
from calgary
Submitted on 04-07-2016
Great hotel for business or pleasure trip. Excellent service from all staff at a very reasonable price. Location is perfect for exploring downtown with lots of restaurant options in the near vicinity.
from Seattle
Submitted on 06-07-2016
Stayed for four nights while attending the International Jazz Festival. On a par with Hyatt, Hilton, Marriott, etc. Professional, helpful staff. Large room with comfortable bed and quality amenities. Small workout room and pool. Large hot tub. Feels like an 1980's or 1990's hotel (e.g. phone in bathroom, well worn arm chairs in room). Could be upgraded to a more modern decor. More expensive than it needs to be; even on Hotwire...Charges a facility fee upon departure.
from Fleet, United Kingdom
Submitted on 06-07-2016
We have stayed previously and like the fact that it is easy walking distance from the Canada Line station coming from YVR Airport. The hotel is also within easy walking distance of the main tourist areas, or if you prefer there are bus and train stops within a couple of minutes. The hotel is very clean, tidy and efficient. On this occasion we didn't use the restaurant as we prefer to use local establishments rather than stay in the hotel.
from Grimsby, United Kingdom
Submitted on 09-07-2016
The first time we stayed at The Met was about 10 years ago and we wondered how it would compare this time ...... we weren't disappointed. We were given a corner room on a high floor so we had a skyline view of the city. The room was comfortable and very clean and gave us everything we needed. It was my birthday while we were there and a card and delicious cake were sent up to help me celebrate. We travelled from the airport using the light rail system which was really easy, great value for mone... Read more
from
Submitted on 09-07-2016
My husband and I honeymooned to Vancouver and walked into the Metropolitan without a reservation. The staff were friendly, welcoming and helpful. We were upgraded by a lovely front desk lady and the manager, to a luxury King room. The room was exactly that! After 30 hours of flying this was just what we needed. Clean, luxurious and comfortable. Centrally located downtown, you can get the City Centre train direct from the YVR airport. We will visit again!
from Melbourne, Australia
Submitted on 10-07-2016
located only a few blocks from waterfront, (i.e. we walk from ship), this hotel offered excellent rooms, indoor pool, and located very centrally. Concierge very helpful, and nice bar area, and the Canadian breakfast was good.
from Nanaimo
Submitted on 11-07-2016
I have stayed at the Metropolitan Vancouver on many occasions. It is centrally located, close to shopping, concert venues. The staff is very friendly and professional. The rooms are spotlessly clean, always so nice to stay here.
from East Kilbride, United Kingdom
Submitted on 15-07-2016
Stayed with wife and daughter for 3 nights from July 6th. Given free upgrade to suite which was nice. Staff friendly and helpful and room was great. Hotel in very good location for access to everything. Also walking distance from sky train. Highly recommended.
from 93446
Submitted on 16-07-2016
We stayed overnight in two rooms with our kids en route to Vancouver island. We booked the room through TripAdvisor and found that the service was great, rooms were comfortable, and it is a great location for shopping and sightseeing. Will definitely return!
from New Westminster, Canada
Submitted on 19-07-2016
Great Little boutique hotel. My friend and I loved the body lotion and housekeeping was kind enough to bring us more. I had a fabulous birthday weekend stay. Also loved the large bathroom with separate shower and bathtub
from Vancouver, Canada
Submitted on 19-07-2016
I like the small boutique style lobby....convenient and close to all amenities. We used the pool last time...very clean and nice. Great place for a staycation. Hot tub is nice too. Will definitely be returning.
from Stamford, United Kingdom
Submitted on 19-07-2016
I lived this hotel but the other half found the bed uncomfortable and the pillows like marshmallows. It's in a great location for shopping and gas town. The staff are amazing and so helpful especially Doug the concierge who arrange trips and transport for us. Rooms are large and separate shower in bathroom was great. Beautifully furnished and very quiet.
from MELROSE
Submitted on 20-07-2016
The Metropolitan Hotel was very conveniently located. The room was very spacious and clean, and the staff was friendly and efficient. I certainly would recommend this hotel to anyone visiting Vancouver.
from
Submitted on 21-07-2016
We stayed 2 nights in the hotel at the end of a trip which took us around the Vancouver area & up and down the island. It was so nice to sink into the super comfy bed & relax at the end of a busy holiday! So easy to find as its so central, we stepped off the Sky Train at Vancouver City Centre and my husband spotted the hotel straight away. Check in was great & the hotel had very kindly granted my request of a higher floor. We loved everything about the hotel, D fm happy hour in Diva! We have al... Read more
from Toronto, Canada
Submitted on 23-07-2016
The hotel is ideally located in the heart of Vancouver and one can easily walk to all the must sees of this beautiful city. The staff were friendly and professionally handled all our requests. We had a last minute reservation and got a standard room with a king bed. The rooms was good size and the bathroom larger than average that you see these days. Although clean with touches of luxury, this hotel needs rejuvenation of its interiors. The carpet in our room was stained in several places and not... Read more
from Victoria, Canada
Submitted on 23-07-2016
Looks good from surface but rooms are tired. Linens need replacement, housekeeping poor, carpets need cleaning and or replacement. Great location but there are other choices in same area much nicer at same price.
from Winnipeg, Canada
Submitted on 24-07-2016
The Metropolitan is superbly located and the staff is friendly and truly cares. If you are planning on working out so a gym is important to you, look elsewhere: this one is tiny and if there are more than 3 people attempting to use it you will be bumping into each other. Also for the size of the property there are two slow elevators... one broke mid-week and boy oh boy it took over 10 minutes to go up and down. Staff tried to help by using the service elevator, but I had to dodge trays and carts... Read more
from
Submitted on 25-07-2016
We stayed for one night at the Metropolitan Hotel. The service at the hotel was good and the location is great. The room was nice and clean and overall we were comfortable during our stay. We would stay at this hotel again.
from BC
Submitted on 25-07-2016
Professional, eager and energetic staff, along with a very clean suite, made our stay here most memorable. Everyone went above and beyond in seeing to any questions we had. We will be back, most definitely!
from Palm Desert, California
Submitted on 25-07-2016
Comfortable hotel, great location within walking distance of restaurants and a variety of locations. Limited in dining, but there is so much around you don't even miss internal restaurants.Concierge staff were wonderful and helped with maps, purchasing tickets to specific sites, dining suggestions and overall city input.
from Calgary
Submitted on 27-07-2016
I have stayed at the Metropolitan several times for business and always have a good experience. It is a very good hotel in convenient location accessible to the Canada Line and to Robson street. It's a good choice.
from Seattle, Washington
Submitted on 27-07-2016
My friends and I drove to Vancouver to stay at this hotel for only a night because it was so expensive. Is being college kids, we didn't really have the funds to stay for longer. The hotel itself is nice, it's just the price and non-inclusiveness of it that really brought it down in the rankings (in my opinion). Overall, would recommend if you have the money, but it is definitely not a budget hotel.
from Kamloops, Canada
Submitted on 29-07-2016
Location was amazing for Waterfront; Shopping; Restaurants and Transit. Service was phenomenal - staff bent over backwards to accommodate our family; especially our little girl who hasn't quite developed her fine dining taste buds.
from London, United Kingdom
Submitted on 29-07-2016
We arrived at the hotel around 9am not expecting our room to be available.The very nice lady receptionist said if we waited 10 mins she would have our room made ready.So we were checked in and in our room by 9.30am excellent service. Very good central location, good sized room nice and quiet.
from British Columbia, Canada
Submitted on 30-07-2016
First time at the Metropolitan and we'll be back. We stayed here for 2 nights, 17th floor. The room was spacious, clean and quiet (with the usual city traffic noise when you open the balcony). Room and bathroom were perfectly clean. Lots of room to spread out, unpack and relax. Great bathroom, also spacious and bright. Staff were friendly and efficient. We intended to use the gym and restaurant but time got away on us. We will try them next time. The central location meant we walked everywhere... Read more
from King of Prussia, Pennsylvania
Submitted on 30-07-2016
Staff went out of their way to be helpful. Can't say enough about how great they were. The location was close to everything and we were able to walk to the waterfront, restaurants, trains, etc. Rooms were spacious, well appointed, and very clean. Bed was quite comfortable. Pool and hot tub were refreshing after a long day of walking about. This is a great hotel for a stay in Vancouver.
from Atlanta
Submitted on 30-07-2016
Our room was fine but whoever chooses the music played in the lobby and elevators needs a new job. We are Boomers but had to cover our ears. Schlock-pop at its worst. I was told that the owner insists on it. The owner has no taste.....the music works against the class of this hotel.
from Melbourne, Australia
Submitted on 31-07-2016
Very spacious rooms and very nicely furnished. Superb location just a few blocks from Robson Street and the International Shipping Passenger Terminal, this was great for us as we were able to walk almost everywhere. Happy Hour at the bar was a bonus at the end of a busy day and the restaurant served really nice food. I must commend the staff at the hotel as they were excellent. If I visit Vancouver another time I would definately choose this hotel again.
from BC
Submitted on 03-08-2016
We stayed one night in order to attend a Shawn Mendes concert and loved the Met. Check in was flawless and the room was quite nice. I brought my son, so they offered to bring in a cot and it showed up as promised. We had a great sleep and really enjoyed the luxury of the hotel.
from Toronto
Submitted on 05-08-2016
We arrived at this hotel early one morning after getting off a cruise ship. As expected our room was not ready so we were making arrangements to leave our baggage with the front desk so we could tour the city. Just as we were about to leave the hotel a very friendly hotel staffer came over to us with keys to a upgraded hotel room (at no extra charge). We were very grateful. The room was very clean and the bed was very comfortable. It had more ammenities than we could use. We really liked being... Read more
from Dumfries, United Kingdom
Submitted on 10-08-2016
Stayed in the Metropolitan Hotel for four nights before Alaskan Cruise. Can't speak highly enough about this hotel. Friendly helpful staff in this super location hotel. Only two minutes from station and main shopping areas. All the good restaurants and coffee shops no more than ten minute walk. The main cruise terminal is a ten minute walk or a five minute taxi ride. The hotel has very comfortable rooms, swimming pool, hot tub and gym. Free WIFI. If you are looking for a quality hotel in super l... Read more
from
Submitted on 10-08-2016
I have stayed at the Metropolitan 6 times now. I highly recommend this hotel. The services and accommodations are always of excellent standards. I love the location, it is right in the heart of the city.
from Port Alberni
Submitted on 10-08-2016
The staff was very helpful & friendly. Our room was amazing, clean & comfortable for the 4 of us. The location was close to the seawall, shopping & skytrain. Our kids were attending the anime revolution & they were given a special welcome from the hotel.
from gfsu
Submitted on 10-08-2016
Booked two rooms for a one night stay in the city. Arrived to find out that the rooms were not reserved, after showing the confirmation from the online provider was told to wait while it was resolved. This process took about 35 minutes and while the team was friendly there was no real apology or effort to say hey we're sorry you've been standing at the desk for such a long time instead of exploring the city. The next morning I went to check out and The lady was far from friendly and I was sur... Read more
from London, United Kingdom
Submitted on 10-08-2016
From arrival to departure nothing was too much trouble for the staff - from front desk to room service. Friendly, courteous and helpful they are a credit to the hotel. The rooms are spacious and well furnished with silent and effective air conditioning. A comfortable bed and more importantly - they are quiet! Bath and a shower with really hot water are ensuite with the normal complimentary toiletries. Great towels! The restaurant offers good value for money and good food - crab cakes especially.... Read more
from Edmonton, Canada
Submitted on 12-08-2016
Friendly staff, twin room was large, starting to show its age but could tell that this was a first class hotel at one time. Still very nice but with a bit of updating this would be exceptional. Would recommend.
from Naples, Florida
Submitted on 13-08-2016
We stayed there for three nights, the room was fine, clean, nice big towels and an easy walk to Robson St. and Canada Place. Our disappointed was in a charge of $40 a day for the car to sit in their garage for three days, we never used it. We only recently found out their is a discount for AAA and CAA members but it's hidden in their website under specials and packages and we were not asked nor was it displayed at check in desk. We felt that was purposely omitted since we've been asked many ti... Read more
from San Francisco
Submitted on 13-08-2016
From early check-in, a blessing getting off the cruise ship in the morning to late check out the following day. The check in was efficient and easy, the room was well maintained, very clean with both a tub and shower. We had an excellent meal the the restaurant "the Diva at the Met". Also, the Skytrain to YVR was 1/2 block away, 30 minutes to the airport.
from Hong Kong, China
Submitted on 13-08-2016
The hotel locates opposite to a big shopping mall and subway station ( Canada line). 5 mins walking to Art gallery. Lots of restaurants and shops nearby. Room was clean, newly furnished and comfortable. Bathroom was spacious. Front desk was friendly and helpful. There are swmming pool and gym. Aircon was quiet. Though it cost usd200 per night during Aug, it definitely worthed the price. I paid same amount of money for hotel near English Bay in early Aug but room was filthy and worn out, carpet ... Read more
from North Attleboro, Massachusetts
Submitted on 14-08-2016
While it was a little expensive it was also downtown Vancouver so when we took that into consideration I feel it was a good deal. The hotel and room was very nice. Walked around one morning looking for breakfast and ended back at the hotel. Food was good. I would stay there again.
from Toronto, Canada
Submitted on 14-08-2016
My husband, 18 month old and I stayed here for 5 night and couldn't have been more happy with our stay. We took the skytrain from the airport (30 mins and cheap) and the stop closest to the hotel was only a block away. The hotel's location is fantastic which allowed us to walk everywhere. We had a great room with a large bathroom and small balcony. It's located in the middle of the city (hence the great location) so you won't get any water view rooms but ours looked out over the rooftop pool of ... Read more
from London, United Kingdom
Submitted on 15-08-2016
We were starting our trip across Canada from Vancouver and the whole trip was organised through UK company Trailfinders (excellent by the way). The hotel is comfortable, we found all the staff to be efficient, knowledgable about the area and comfortable. The room had everything needed and a very very comfortable queen bed. I used the gym one morning and that was really well maintained and again everything you needed there. We were staying three nights before moving on to Vancouver Island be aft... Read more
from Winnipeg, Canada
Submitted on 15-08-2016
Great downtown location. Clean and comfortable hotel with professional service. Close to waterfront, shopping and great dining. Nice restaurant at the hotel with convenient happy hour and specials. Handy to the business sector in downtown.
from Pennsylvania
Submitted on 16-08-2016
My husband & I stayed there for several days on the first half of our trip to Vancouver (City) BC. The location was perfect. Everything is within walking distance, especially Canada Place, Gastown and the waterfront. Stanley park is a little hike or cab away. Spacious rooms, luxurious bathroom, lovely hotel staff, comfortable mattress, lovely window configuration. This is a fairly modern hotel across from the Four Seasons with some Old World charm. Selected it as it seemed as nice as, but ... Read more
from Granbury, Texas, USA
Submitted on 17-08-2016
The Hotel was clean and elegant. The beds were very comfortable, with the right softness. There was one softer and one firmer pillow for each of us. The Hotel is within easy walking distance to cruise ship terminal. It's just a few downhill blocks away, half a mile maybe. There's a good bakery for breakfast along the way, too.
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