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Toronto Don Valley Hotel and Suites

Toronto, ON, Canada (YYZ)

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Based on 667 reviews
Room & Rates

Executive Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, refrigerator (on request), and free bottled water
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Deluxe, One King Bed, Non-Smoking

1 king bed
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Deluxe Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Deluxe Room, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Executive Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
Features a private balcony

Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 double beds
Features a private balcony

Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

2 double beds
Features a private balcony

Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Room is accessed via exterior corridors
Hide room details

Standard Double Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, 27-inch TV with cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Select Comfort bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Toronto Don Valley Hotel and Suites
175 Wynford Drive, Toronto, ON Canada M3C1J3

Rooms
Make yourself at home in one of the 353 air-conditioned guestrooms. Your room comes with a Select Comfort bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a steam room. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 5 km.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and room service (during limited hours) is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Toronto? This hotel has 15995 square feet (1486 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CAD 12.95 per person (approximately)
  • Self parking fee: CAD 11.95 per night (in/out privileges)
  • Pet deposit: CAD 15 per stay
  • Pet fee: CAD 20.00 per pet, per day (maximum CAD 25.00 per stay)
  • Early check-in fee: CAD 30.00
  • Late check-out fee: CAD 30.00
  • Refrigerator fee: CAD 30.00 per stay
  • Rollaway bed fee: CAD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-Out
  • Exterior Corridors
  • Fireplace in Lobby
  • Fitness Facility
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 667 reviews
from Brooklyn
Submitted on 18-05-2016
So, I booked this place for one of my bosses as he does business in this area. And he said, it was absolutely scary staying there, and he had a lot of issues! Sliding door did not lock, showers were cold, he heard blood-curdling screams (his words) in the hallway, he thought he was next! And the food was not good at all. Please please please do something with your rooms! He told me this is on the "do not book list" ever.
from castleton
Submitted on 18-05-2016
Really great indoor pool. Also has outdoor pool in season. Hotel is clean with good beds. Restaurant is nice with standard hotel menu food. This is a great location if you have business or appointments in north east Toronto. Some excellent and exclusive shopping is close by.
from
Submitted on 18-05-2016
Stayed here for 2 nights to do my exams. The receptionist was very friendly, guided us well to get to the nearest TCC. For the price we paid, it was value for money. The room was clean and comfy. The only minor bad experience I had was that when I was opening my room door, the housekeeper shouted from the other end to ask if I need my room to be cleaned.
from Toronto, Canada
Submitted on 21-05-2016
I always enjoy when I??m at the hotel while Shirley is there. Always friendly and willing to help me if ever I need something. She is so hard working. The maintenance crew are great as well. I??m a spa member for many years, and anytime the temperature of the room is too hot or too cold. They??re right on top of it. Again thank you Shirley.
from Los Angeles, California
Submitted on 21-05-2016
Downtown Toronto is crowded and busy. This place is maybe 4 miles from downtown and stands on a large hilly piece of land with greenery and trees all around. The rooms are of a good size with each room having private bathroom. There is a heated indoor swimming pool. This is quite a good place to stay, relax, and the price is below $100 so it is reasonable. Recommended for couples and families. You'll like it here and feel like you're in "a resort"..which you are! The only negative is that ... Read more
from Windsor, Canada
Submitted on 26-05-2016
Over the past 2.5 months I have stayed at this hotel 3 times. Over this period of time, they have had signs indicating they are "installing new elevators". With each stay, the operating quality of the existing elevators has declined. The last straw was my most recent stay this week. One elevator is operating and that elevator is run by an attendant, who goes up and down all day, stopping at each floor. The result is that almost nobody waits for the elevator - they climb up and down the stai... Read more
from Toronto, Canada
Submitted on 26-05-2016
The DVH is a great place to stay at. Marsha who works at the front desk is very helpful, friendly and welcoming. Then there is the bar where you can relax have lunch/dinner or a drink. You would enjoy your stay :)
from Toronto, Canada
Submitted on 27-05-2016
Staff are courteous and very helpful. Special note about Shirley, the head of housekeeping. She definitely went out of her way to locate a 'lost/forgotten' item. All staff are friendly and smile and greet you.
from St. Catharines, Canada
Submitted on 28-05-2016
Copy of my letter to the hotel which has still not received a replied nor have they returned my repeated calls. Wow, your customer service is nonexistent! I have been trying to reach your front desk Manager this past week on several occasions and have left messages repeatedly. Today I was told the hotel is "very busy, in fact sold out and she could not take my call" (after being left on hold for almost 15 min.) Wow, so what your saying is as soon as you reach or near capacity all hope of any ... Read more
from Bellefonte, Pennsylvania
Submitted on 31-05-2016
For a place to stay it was fine. The elevators were not working and parking is tight, although plenty of it. The room was clean, but the bath tub had a soft squish feel under the feet. We had two beds which wound up being twin beds, instead of full beds. My husband and I wound up sleeping in separate beds.
from Toronto, Canada
Submitted on 16-06-2016
I have been communicating with Chrystal and Shelley in the Reservation Department and have found them both to be very helpful and efficient. They are both outstandingly pleasant and courteous, as well as knowledgeable. I appreciate their patience and kindness.
from Astoria, New York, United States
Submitted on 17-06-2016
Easily accessible by car, with a nice exercise room and heated pools. Friendly bar staff and modern dining area. Disappointed by the breakfast buffet. Average rooms. Overall nice common areas well configured for business travelers or convention attendees. Pay-for parking with in/out, and no trouble finding parking spaces.
from Cambridge, Canada
Submitted on 18-06-2016
This hotel is truly a real urban resort... had three rooms in total for family and friends visiting from Sudbury, Ottawa and Cambridge... the hotel was very clean, the staff extremely friendly and helpful and the outside pool area was to die for. Cannot say enough good things about this property...
from Edmonton, Canada
Submitted on 18-06-2016
I would like to give a special thanks to Elizabeth(cleaning), Mellissa, Dan and Silvia for going out of their way in making our stay at the Hotel very comfortable. It was really nice seeing these friendly faces daily for the ten days while we stayed and used the facilities at the Don Valley Hotel; as well really enjoyed the friendly conversation with the staff and guests staying at the hotel while watching the Blue Jays at the Hotel Bar TV. The only concern was not having a small fridge in our... Read more
from
Submitted on 19-06-2016
If you looking for a place to relax...this hotel will provide you with the best experience. Good people and great customer service . Checking in was really fast...the bar had the best margaritas and great indoor pool, and easy to access by the uber drivers
from Toronto, Canada
Submitted on 22-06-2016
Stayed here in June. Good hotel, nice clean rooms, friendly staff, nice restaurant , excellent breakfast, great bar, nice pool and patio area, grounds very nice well kept. only complaint, the elevators very slow..
from Quebec, Canada
Submitted on 23-06-2016
At 150$ a night, this hotel was not worth it. The hotel was not clean, our shower was filled with hair on the walls and the toilet was not cleaned either. Personnel at front desk were rude too. My family and I were up all night because the room next door was screaming and banging the common door all night, when we told customer service, at first they were not very accommodating. Finally, she moved us to the same room and said "we will not charge you for the use of an empty fridge." I was up ... Read more
from
Submitted on 24-06-2016
I payed 100/ night roughly and compared to the rest of Toronto that is cheap. In town your looking at 200-300 if you don't get in early and book in advance. This was last minute and I was happy with the price. My complaints are, while the room is clean and spacious (kings suite) the tv was broken with a line down the centre which was annoying, but the worst thing about the tv is that it automatically comes onto their "buy a movie" page. I couldn't exit it, so I figured that's all they had on tv ... Read more
from Charleston, South Carolina
Submitted on 29-06-2016
The positives: Affordable, rooms were clean, breakfast staff team was nice and the lobby/pool area was nicely renovated. The need to work on: The font desk team needs additional training, rooms were renovated but the expensive parts - the bathrooms/ heating and cooling systems - were merely face lifted. Overall, not a bad stay but will not be memorable. It is average in just about every way. If you get a good deal, go for it.
from Toronto, Canada
Submitted on 02-07-2016
The Don Valley Hotel offers a convenient place to stay on a part of the city with few options. The rooms were quiet and comfortable. Their parking rates seem extreme though, given their location and the fact that transit isn't a convenient option if you're staying there.
from
Submitted on 05-07-2016
it's a great hotel if you get a renovated room and you get a place at the pool outside, unfortunatly we get none of that. The room was old but the bed was confortable. The room was in general clean, but you can't really sit outside because it's dirty (Room haad a balcony) And the window definitly need to be clean. Also, there is no fridge in our room and not even an armchair. We like the location because we didn't have to drive downtown, it was really easy to get to and when we went to visit dow... Read more
from Toronto, Canada
Submitted on 06-07-2016
The location was the only redeeming quality of this hotel. 2 of the 3 elevators were in operation when we arrived. Later in the day ALL elevators went down. Chaotic parking! No spaces left above ground, so we were directed by front desk staff to underground. Directions were wrong and we ended up in the condo parking lot where major construction was happening. Dust and noise were unbearable as was the wait to get out of the underground. Front desk staff were rude and unresponsive. Worst s... Read more
from Bayside, New York
Submitted on 10-07-2016
This spotless hotel with open space with a comfortable attire and two well kept swimming pools with all the amenities to suit, feels like a home away from home. With its happy and accommodating services to meet the needs of hotel guests by staff members, including front desk personnel, managers, administration and G.M., kitchen and bar, room service, porters, shuttle service, hospitality program, variety store, outside landscaper, housekeeping and maintenance. A special congratulations goes t... Read more
from Windsor, Canada
Submitted on 11-07-2016
My family and I had received a great service in this hotel when we stayed in for four days. We had a situation that we had to extend our stay by a day and the staff at the front desk handled it with great customer care . we had a great experience in the beautiful city of Toronto, at the Donvalley hotel.
from Waterloo, Canada
Submitted on 15-07-2016
I had stayed here before and it was OK. It wasn't anything spectacular, but you get what you pay for. This time was different; it was a bad experience right from the beginning. I asked for a microwave oven, and was told they don't have any. Same question, this time about a room with a small fridge, and the responses I received varied: some said 'no', others that they would look around and call me (still waiting by the phone). The elevators, well, I challenge you to find a review that won't menti... Read more
from Toronto, Canada
Submitted on 17-07-2016
Stayed for business and a bit of a vacation. Great room. Friendly staff. Parking is a bit expensive but reasonable for Toronto. My room overlooked the outdoor pool area on the 3rd floor. Great room. Lots of light. Great balcony to sit and relax. Basically a stay that may have changed my life forever!! Thanks for the beginning of forever!
from Peabody, Massachusetts
Submitted on 19-07-2016
Extremely nice staff, clean, comfortable. Very good breakfast/dinners. Nice clean pools. Good value for a family. Close to downtown attractions. After reading the negative reviews, I was worried to be honest. After we checked out, we asked, what could they have possibly been complaining about? I will be booking here again on my next visit to Toronto and have recommended it to my friends and family. We checked into the hotel so late-but DVH upgraded our room anyway. I felt with them on the phone ... Read more
from London, Canada
Submitted on 19-07-2016
I was pleasantly surprised by this place. It is out of the hussle and bustle of downtown Toronto. It was literally a 15 minute drive to Rogers Centre. This hotel is family friendly, convenient store inside - I took advantage of the snacks! The check- in was fast even though it was a sold out Friday night. I never got a chance to try the pool- I regret. The hallways were a bit noisy and we had an adjoining room so of course we could hear their every word. The comfort of the bed made up for the no... Read more
from Ottawa, Canada
Submitted on 20-07-2016
-Nice Pool area in and outside (but outdoor pool is not heated!) it's FREEZING! -Must pay parking -Lobby was nice -Clean Hotel and Room was clean' -Room was very hot, the AC was not functioning properly, was only given 10% off my stay. Even though it was difficult to sleep. -Elevator slow as molasses! -Service at the front desk was good. -Location of hotel far from downtown. Only good if you have a car. -price reflects what you get. -
from
Submitted on 22-07-2016
The hotel is a great place to live in They smiling every time. I felt as my home especially when you meet Mary the person whose cleaning my room you will feel you talk with your older sister she is nice lady and she is always smiling. I will for sure come back to toronto don valey hotel.
from Ottawa, Canada
Submitted on 24-07-2016
Very good location if you do not want to pay premium rates for a hotel in downtown. The staff accommodates all your requests like early check-in and late check-out and the housekeeping personnel makes sure that your room is clean. A lot of options for eating are close by and your 15 minutes from downtown.
from Niagara Falls,
Submitted on 25-07-2016
We stayed just for the night before we went to a Blue Jays game. The staff was very friendly, the room was clean and very spacious. There is an indoor and outdoor pool. We didn't take our kids swim suits as we didn't think there would be time to swim but the indoor pool opens at 5:30 in the morning so we would have had lots of time. We would definitely stay there again.
from Picton, Canada
Submitted on 26-07-2016
Have stayed twice here and would highly recommend! Staff are friendly and helpful (thanks George)! Rooms are clean and comfortable! Pool is wonderful! They have a really good package deal for the Science Center (which is really close by). The food in the restaurant is very tasty and the waitress there is great! Breakfast buffet is a good deal! Love it! Love it! Love it!
from
Submitted on 26-07-2016
The room was very clean, however the bathroom fan didn't work. The ice making machine on the floor didn't work. The elevators were shaking while going up. During a thunderstorm I made the mistake of taking the elevator. The car started moving when the electricity went out. I was stuck in the elevator by myself for 30 minutes. The phone button was jammed. Contacted someone briefly, then the button stayed stuck in the control box and unable to reach someone again. Emergency back up generat... Read more
from
Submitted on 27-07-2016
Great hotel clean rooms and up to date, nice pools although they will need work soon. Only complaint is no mini fridge in room and they wanted $30 per day to get one...ouch! Outside bar by the outdoor pool awesome but we didn't try it as the rain started. Definitely come back.
from New York City, New York
Submitted on 30-07-2016
we stayed as a family what a awesome hotel my kids enjoyed the pool facilities ,and our room was cleaned every day the staff at the front desk and shirley the pool attendant was always helpful she gave us a water board for my son to use july stayed at the hotel what a fun time we had there would definitely stay there again on our next vacation
from Houston, Texas
Submitted on 01-08-2016
This place was more than what I paid for. I know you all were not expecting to see this comment but really... 2 pools.. The front desk representative Tony was Amazing! Concierge insightful... Our room had a pretty good view, pool was lively and well-kept, spacious hotel, accessible to downtown(15 min Uber). Definitely would recommend others to stay here, I too, will be coming back very soon! Thanks TDV for making my experience a breeze.
from Boston, Massachusetts
Submitted on 04-08-2016
I stayed here during the Caribana weekend 7/29-8/1 it was a comfortable stay, will recommend to family & friends, the staff was very friendly and most of all the switchboard operator (Melissa) was my first encounter and it surely was a pleasure speaking with her on many occasions, during my stay
from Toronto, Canada
Submitted on 04-08-2016
Was at the hotel for a weekend stay and really enjoyed the outside and inside pool found it very clean and the staff very friendly especially Shirley. She saw me getting into the pool and handed me a clean towel and asked if I needed some water because it was a very hot day and the pool was packed with people. Shirley desires a prize for her generous and friendly attitude very approachable.
from Ontario, Canada
Submitted on 05-08-2016
About $12 per day for parking, added $4 for facilities fee, then add taxes on top of that... Outdoor pool too cold to swim in for anyone, even kids. Indoor pool too hot to swim in due to greenhouse effect with dome. People off the street try to get in pool but need room key for access. No food or drink allowed at pool, but everyone eating and drinking. Sunbathers/worshippers everywhere, therefore, no loungers. Room service unpredictable and not consistent, even with tips. Line ups to check ... Read more
from Fort Langley, Canada
Submitted on 08-08-2016
What a great ambassor you have in this employe. She takes pride in her work,always pleasant with a smile on her face. Makes time to help out and goes beyond what is expected to make our stay a pleasant one. THANX, P&M
from Indianapolis, Indiana
Submitted on 10-08-2016
Has some nice common area features like the pools and workout facilities. Conveniently located for the activities we did. But our room was in need of an update. It was musty and the a/c wasn't working well. We were told renovations were going on so I would request an updated room.
from Ottawa, Canada
Submitted on 10-08-2016
This hotel needs some work. Mainly a deep cleaning and maybe refresh of the property. For the price can't complain. Was good value. Staff where very friendly and helpful. Food was not bad but no rave reviews. My main issue was the smell of smoke in the halls. Can't control this very well. I do have a problem with pets. Unless it is a certified working pet. Should not be in a public place. Leave them at home.
from toronto
Submitted on 11-08-2016
This hotel is just outside the downtown core, but close to so much more. You can get in and out of the city fast as the highway is right there. You have shops and restaurants close by and fantastic nature trails a short walk away with amazing railway bridges. There are 2 pools, one in and one outdoor. Parking is a hassle as you have to pay, but overall the other stuff makes up for it. Rooms were modern, but we did get an upgrade. Loved our balcony view of the pool. Could have stayed there ... Read more
from China
Submitted on 15-08-2016
I stayed here for three nights.The hotel is very clean and it is in the suburb.It is quite easy to go to downtown by bus.The bus stop is just in front of the hotel.The room is spaciou.Free wifi is fast.The bed is comfortable.Of course there is a great swimming pool.All the staffs here are friendly and polite.They try to introduce everything for the guest.It feels like my second home.The price is quite reasonable.Good stay.
from
Submitted on 15-08-2016
This hotel had the basic features you would want, cable TV, free Internet, air conditioning, clean bath and beds. It could also provide us four rooms for our large family. It also has a nice outside pool and terrace, which you could enjoy if the weather is good. However, customer service wasn't communicating with us well. We wanted to have separate charges to our rooms, however, some of us were charged together, and they charge parking fees per each day you stay, which can add up. One of our gue... Read more
from Rochester, New York
Submitted on 16-08-2016
We came to Toronto for a quick visit to attend a festival. My daughter booked this hotel at the last minute, and we were only gonna be here for one full day, so I wasn't expecting anything special. This hotel turned out to be a little above average. It was clean, comfortable, and the pool area was nice. There was also a nice restaurant inside. The food was a bit overpriced for the quality, but it was okay. We were put in a ground level room that was clean and comfortable. The staff was plea... Read more
from Guelph, Canada
Submitted on 17-08-2016
The hotel itself was very nice. The lobby was modern, there was a pool (which we didn't use since we arrived at night and only stayed one evening). However I will say that although the pictures of the lobby were accurate to photos I found online (and on the website where I booked) the room we ended up getting looked NOTHING like any of the ads. I realize this is normal, however the difference in quality was pretty astounding. Instead of a nice modern hotel room, we got a very outdated room (pais... Read more
from Moncton, Canada
Submitted on 17-08-2016
First visit to this hotel was last year for my daughter's first visit to Toronto - right from the first call - Melissa was a sign of GREAT hospitality and personal care this hotel would offer....I wasn't wrong - our stay was so enjoyable I didn't even look anywhere else this year for our 2nd trip back to Toronto....guess who handled all the details this year when I called...Melissa!! - I don't normally write reviews but with the warmth and care I had to write a post ...if you are considering tra... Read more
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