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FINAL WEEKEND: $5 Books Your Hotel

The Westin Bristol Place Toronto Airport

Toronto, ON, Canada (YYZ)

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Based on 787 reviews
Comfort and convenience welcome you at The Westin Bristol Place Toronto Airport.
Room & Rates
Accessible King Room - The Westin Bristol Place Toronto Airport - 1

Accessible King Room

  • 350 sq ft / 33 m²
  • Wi-Fi internet for an additional charge
  • Heavenly Bed & Bath
  • 32-inch flat screen LCD TV
  • Two-line speakerphone with dataport
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Deluxe Room One King - The Westin Bristol Place Toronto Airport - 2

Deluxe Room One King

  • 380 sq ft / 35 m²
  • Heavenly Bed & Bath
  • Wi-Fi internet for an additional charge
  • 32-inch flat screen LCD TV
  • Two-line speakerphone with dataport
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Suite One King Bed - The Westin Bristol Place Toronto Airport - 3

Suite One King Bed

  • 700 sq ft / 65 m²
  • Heavenly Bed & Bath
  • Separate living room with sofa bed
  • Separate bathroom & toilet
  • Wi-Fi internet for an additional charge
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Traditional Double Room - The Westin Bristol Place Toronto Airport - 4

Traditional Double Room

  • 350 sq ft / 33 m²
  • Heavenly Bed & Bath
  • Wi-Fi internet for an additional charge
  • 32-inch flat screen LCD TV
  • Two-line speakerphone with dataport
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Traditional King Room - The Westin Bristol Place Toronto Airport - 5

Traditional King Room

  • 350 sq ft / 33 m²
  • Heavenly Bed & Bath
  • Wi-Fi internet for an additional charge
  • 32-inch flat screen LCD TV
  • Two-line speakerphone with dataport
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The Westin Bristol Place Toronto Airport
950 Dixon Rd, Toronto, ON Canada M9W5N4

Location

Located in Toronto (Etobicoke), The Westin Bristol Place Toronto Airport is close to Toronto Congress Centre and Woodbine Racetrack. This 4-star hotel is within close proximity of The International Centre and Centennial Park.

Resort Details

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness facility. Additional amenities include wireless Internet access (surcharge) and gift shops/newsstands.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel\\\\\\\'s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are served daily in the restaurant for a fee.

Accommodation Details

Make yourself at home in one of the 288 air-conditioned rooms featuring minibars and plasma televisions. Your pillowtop bed comes with down comforters. Premium TV channels and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and designer toiletries.

Restaurants, Lounges & Bars

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel\\\\\\\'s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are served daily in the restaurant for a fee.

Meetings & Conventions

Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and audiovisual equipment. Planning an event in Toronto? This hotel has 18000 square feet (1620 square meters) of space consisting of conference/meeting rooms and a ballroom. A roundtrip airport shuttle is complimentary during limited hours.

Nearby

The closest major airports to The Westin Bristol Place Toronto Airport are:
Toronto, ON (YYZ-Pearson Intl.) - 1.2 km / 0.7 mi
Toronto, ON (YTZ-Billy Bishop Toronto City) - 17.4 km / 10.8 mi

The preferred airport for The Westin Bristol Place Toronto Airport is Toronto, ON (YYZ-Pearson Intl.).

Distances are calculated in a straight line from the property\\\\\\\'s location to the point of interest or airport and may not reflect actual travel distance. 

Distances are displayed to the nearest 0.1 mile and kilometre.

IMPORTANT INFORMATION

Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian\\\\\\\'s room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 18 per day
  • Valet parking fee: CAD 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 787 reviews
from Toronto, Canada
Submitted on 21-05-2016
I've stayed there many times. My room was not updated yet. Looking pretty worn. The bathrooms were rough, looked like mildew around the tub. The lobby is being renoed too so it was torn up. Front desk service was just ok - looking forward to seeing it refurbished next time I'm there.
from
Submitted on 21-05-2016
The shuttle came right away after I had the front desk call. It took about 5 min. I had an amazing and friendly driver named Mathew- who I thoroughly enjoyed and bonded with! He had wonderful customer service and poise. Awesome job!
from
Submitted on 23-05-2016
I enjoyed my stay at the Westin Bristol Place at Toronto Airport area. I've stayed at many hotels in this area before, due to frequent trips to Toronto, and the Westin is by far one of the better ones. This time the stay lasted for 2 weeks, and the staff treated us quite well. They were friendly, including the servers at the restaurant as well as the shuttle drivers. The shuttle drivers are happy to drive us to other locations within a 5 min drive for free (although we usually tipped them), whic... Read more
from
Submitted on 25-05-2016
This hotel was great, the ambiance was phenomenal and the staff was very friendly and accommodating. A big shout out to our concierge Mr. Andrew and Mr. Rob for excellent service, they went above and beyond to make our stay as comfortable as possible. Andrew put together a extensive itineraries that included tour to Niagara Falls and sightseeing tour of Toronto. The room was surprising spacious and comfortable. The location was near airport and the shuttle service provided made our vacation to ... Read more
from Chicago, Illinois
Submitted on 25-05-2016
The new rooms were large, well decorated, loads of outlets and lights, and overall a great rehab. The window shades look great but block a ton of light even though they are white--but the lighting options make up for that. I am looking forward to seeing how the public spaces get rehabbed and if they will look as attractive--i hope so. Also service was great at the front desk, bell man, van/valet driver, and at breakfast. Welld done for a hotel 5 minutes from the airport (or less) and with d... Read more
from Torbay, Canada
Submitted on 03-06-2016
We booked this hotel for a layover on the way back from a vacation down south. As hotel stays go, there are plenty of good points - efficient airport shuttle, quick check-in, beautiful comfortable room. I was with a group and arrived late in the evening and many of my co-travelers were delighted to find a Subway next door and went over to avail of a quick and familiar snack. The issue that made this hotel stay less than comfortable was the way the staff handled an alarm situation. The alarm sys... Read more
from Santa Ana, California
Submitted on 05-06-2016
We stayed at the Westin near the Pearson Airport for the value and convenience to the airport. As some other reviews have mentioned it is in need of renovation and they are in the middle of that project now. The room I had was nice, with modern furniture and amenities, such as USB chargers built in to a power outlet on the bed's headboard. The menu at their restaurant was sufficient for our needs, but didn't have a very full range of choices. Like some hotel restaurants, I felt the prices were o... Read more
from Jacksonville
Submitted on 05-06-2016
Hotel is dated, work out room is nice. Rooms in transition. Some are nice some are really old. Restaurant is passable, but food is average. Nicer places in the area. Ridiculous that parking is $20 per day. Staff was fine and pleasant.
from
Submitted on 05-06-2016
Friendly staff on reception. The shuttle driver Mathew was especially helpful showed me how to get downtown via the airport using the UP transit for only $12 there and back! The pool and fitness are under renovation but we can use the next door hotels facilities with our room keys. There are lots of options within walking distance to eat.
from Winnipeg, Canada
Submitted on 06-06-2016
I checked in late as the flight from Winnipeg was late arriving. The desk was training a new front desk clerk and the service was great. I was given a key went to the door and the key didn't work back down a training error so a new key. Get into the room and it smells like the beer parlours of old, that deeply impregnated smoked in for decades smell of stale tobacco. Apologies all around but really a room they know is substandard. After the apologies a new room. This one the tv doesn't work and... Read more
from Brisbane, Australia
Submitted on 12-06-2016
My wife and I stayed here for 1 night before flying out for vacation. I am an SPG member and was able to redeem some points for this stay. I am impressed that I did not have to redeem very many points to have a free night. The room was very clean and overall I had no issues what so ever with the hotel. I will be coming back here!
from
Submitted on 14-06-2016
on may 28 and 29 2016 I was staying this hotel and I met the very friendly person on the concourse desk his name is Mathew he was very helpful and very accommodating very nice person he could not do enough for you if I ever stay there again I hope I see him again because you could ask him and he would help you I recommend him for mamaerisdum
from
Submitted on 15-06-2016
I stay at this hotel often for business travel as it is very convenient and close to the airport! A great trip each time, with exceptional service. Each time I come to the Westin, Lucky at the front desk always makes my stay worthwhile! He was very helpful and accommodating, thank you Lucky for going out of your way to always make my stay a great one! All in all I always have a great experience with Westin.
from
Submitted on 17-06-2016
The hotel is a great value for the area. The drive into downtown is not that bad if you time it right. The parking downtown is 12 bucks. We had a great time and the hotel staff were friendly and kind. The parking at the hotel is 22 bucks but is offset by their great rates. The room was clean and the bed was comfortable. No complaints.
from
Submitted on 19-06-2016
Perfect chance to unload some Starwood points for a free night between flights and Westin available. Cindy sent me an email two days before arrival with some info, including number for shuttle. I punched it into my iPhone. After I inquired back by email she informed me I would get free WiFi . Gotta have it these days. On arrival at Pearson I called the shuttle number and the keen driver was there to pick us up in about 5 minutes. Check-in was with charming Tanya and maybe the friendliest ever... Read more
from Ottawa, Canada
Submitted on 26-06-2016
Stayed here in May while attending a conference. Stayed in a room on newly renovated floor. Very nice job in renovating. Didn't eat at the restaurant as it was undergoing are no itself. Front desk staff and concierge were very helpful and friendly Stayed 3 nights but I would also stay for and overnight ear if needed due to connecting flights at YYZ
from
Submitted on 26-06-2016
I was recently in Toronto for a weekend hockey tournament in Missassauga. We booked the Westin Bristol Place in advance, as we got notice from the tournament director that they were 'hockey friendly'. We were aware in advance that the hotel was under construction so we were not surprised to see a worker here or there. My flight got in early in the morning so i contacted to the hotel in advance to see if early check-in was available. On the morning of arrival, we had a room bright and early to r... Read more
from New York City, New York
Submitted on 27-06-2016
The hotel offers complimentary pick-up service from Pearson airport, which is only a ten-minute drive away. While the hotel caters towards business travelers, the look-and-feel of the hotel is pleasant and the rooms are very quiet, despite the proximity to the road and airport. Note that some of the rooms are currently being renovated and modernized. WiFi is available for a fee, which can be waived for SPG members. The service was friendly and impeccable.
from
Submitted on 28-06-2016
The airport shuttle picked me up at YYZ when I returned my rental car. The room was spacious and newly redecorated.. The quietest airport hotel in which I have ever stayed. The next morning we caught the 4:30 AM shuttle. Staff was absolutely wonderful.
from Toronto, Canada
Submitted on 28-06-2016
I travel for my job. I stay in different cities & hotels almost every night. This hotel is by far one of my favorites. The staff is outstanding, so accomodating and incredibly friendly- especially Lucky, at the front desk. I feel like home when I walk into the lobby. The gym has the best equipment and the latest machines- Im actually excited to workout when I come here. Although the hotel is not in the city, the location close to the airport is great and there is still alot nice food options clo... Read more
from Canada
Submitted on 02-07-2016
One of my top two picks for Toronto hotels I've stayed at so far (Holiday Inn Yorkville, Best Western North York, Grand Hotel, Sheraton Airport Hotel, and Delta Toronto Hotel). This one just about ranks alongside the Delta Toronto Hotel, my top two picks. Air feels and smells great the moment you walk into the hotel. Room I stayed had laminate / engineered hard wood flooring (no carpets!!) which was FANTASTIC. Had lots of floor space in our room --very unusual for the Toronto area. Water pressur... Read more
from
Submitted on 03-07-2016
People here are so nice and helpful and very friendly. Especially lucky who works at the front desk he was very helpful with all my questions and was very nice. He helped me find milk for my coffee and made me laugh.
from
Submitted on 05-07-2016
Everything was great. The hotel staff was very helpful and met every small need I had. They took care of making sure a package got mailed out for me. They made me feel like I was a VIP person for being a starwood preferred guest. Could not say enough good things about the hotel staff there. The room itself was amazing, it smelled brand new and clean. Bed was hard to get out of. You could get a bit of a view of Toronto from the window which was nice. There were bars and restaurants within walking... Read more
from Jakarta
Submitted on 05-07-2016
The room is spacious and clean but the room and the room service desperately need upgrading. No central control of the room lights, and no tooth brushes nor vanity sets in the bathroom (although the toothbrushes came quickly after a call). Customer service at the reception on the other hand was great.
from Esslingen am Neckar, Germany
Submitted on 10-07-2016
very close to the airport with a wide selection of restaurants around Room was on the 9th floor facing Toronto skyline and inbound airport traffic :-) great view pool and fitness facilities closed due to refurbishment. Staff super friendly Good running course. if you want external breakfast at the end, run the opposite way as stated on the card, you'll have a wide selection there.
from Toronto, Canada
Submitted on 12-07-2016
I have been a guest at the Westin Bristol before and the customer service is always top notch. Tony G at the front desk has always been very professional, friendly and eager to help me. The other front desk staff have been friendly and easy to deal with (Simi, Hunter, Tanya). These staff members are the first that guests meet and what a positive experience by staff who really care I have been greeted with hellos from maintenance as well as housekeeping. The staff here is top notch! New renovati... Read more
from San Francisco, California
Submitted on 12-07-2016
Mathew (bell man) picked me up at a client site that was near the hotel. Mathew was helpful and attentive to my needs while staying for business at the Bristol for 2 weeks. The meeting rooms at the Bristol are large and easily accommodated a group of 15. The food catering was also top notch. Service was excellent. Would recommend to any business traveler.
from Whitby, Canada
Submitted on 13-07-2016
What do you when your wife wants a girls weekend at your house - grab a weekend room at the airport. The Westin and it's location has it all. Very clean, big spacious rooms. Pool, good exercise room and walking distance to a number of restaurants
from
Submitted on 14-07-2016
We stayed here one night at the end of our trip the night before our flight out. Hotel was undergoing renovation. I'm not sure if the rooms had been done yet but were still decent and clean. Loved the hardwood floors in rooms instead of carpet much cleaner choice. Lobby was definitely getting updates when we were there and pool was only thing that needed a face lift which I'm sure they will do during renovations. Staff was very helpful and loved the complimentary shuttle offered to airport and a... Read more
from London, Canada
Submitted on 15-07-2016
The Westin Bristol Toronto is my hotel of choice. I frequently stay at the Westin Bristol and each time the staff far exceeds my expectations. I always receive a warm and friendly welcome. Front desk staff is always very efficient. You go above and beyond. It was a very busy weekend during my last visit and the hotel was at 100% capacity. Yasir I stood back and watched you handle some difficulty clients respectfully and professionally. Thank you for following through with your promise. Request... Read more
from Palm Bay, Florida
Submitted on 17-07-2016
We stayed one night at this hotel. It is one mile to the airport so it was very convenient. Check in gentleman Marvin was veey kind and even printed us a map to get to the restaurant. Munir the shuttle driver took us to the nearby restaurant we chose (complementary service of hotel) and even gave us a discount coupon to use in our meal. There are several restaurants in the area in all price ranges. The hotel lobby and room were very comfortable and clean with a wonderful bed and nice rain shower... Read more
from Toronto, Canada
Submitted on 17-07-2016
I was impressed by the excellent customer service, clean spacious rooms and nice pool. We were greeted by the concierge as we were waiting to check-in and he filled us in about how to get to our concert by shuttle and train to the downtown. The staff here are really personable and friendly. I would definitely stay here again.
from Hamilton, Canada
Submitted on 25-07-2016
I really like Westin Hotels - and so was excited to have the opportunity to stay here this past weekend. Overall, it's a good hotel. Considering it is currently undergoing renovations, I'm looking forward to seeing the finished product. Our room had been renovated already, and was very nicely done. I wasn't a fan of the laminate wood floor, but my wife thought it was great. The room was spacious, decor was sharp, the TV was large, and the bed was wonderful. It also had a fantastic view (7th flo... Read more
from Toronto, Canada
Submitted on 25-07-2016
Stayed this past weekend. Two rooms. Rooms are very nice on club level. I've stayed here in the past and also at that time had a good stay. Large screen Tv is a nice new feature but the beds are a bit too firm. Laminate floors and decent bedding. Buffet was rather poorly stocked which I would suggest improvements needed. Overall a good hotel.
from Toronto, Canada
Submitted on 25-07-2016
Whenever I come here Lucky, one of the guys that work the front desk greets me with a smile and address me by name. No matter how tired I am he makes my stay here worth while. It feels like home. They also have an excellent breakfast buffet.
from
Submitted on 26-07-2016
We have stayed in this place repeatedly over the last couple of years and love it. The new renovations to the place have really stepped up the class of the place. The staff are amazing. Simi at the front desk is second to none. The treatment there is exceptional.
from
Submitted on 26-07-2016
Didn't like the newly renovated room. Wooden floors were freezing cold for the kids, and dusty in corners. was worried my daughter would seriously injure herself falling off the bed because the floors were so hard. Had to keep shoes on for most part because so cold. As I heated the room, I have a live recording of the sound the heating/AC system makes...it is deafening especially that there is no carpeting, the sound echoed. Slept poorly because of it. Not a family friendly room, and they should... Read more
from Kingston, Canada
Submitted on 29-07-2016
Beautiful, spacious room - love the laminate floors - so much nicer and cleaner than carpet. The linens were top quality and plentiful. This is our first time at this Westin, but we will be back. Our front desk experience with Marcin, was excellent. He was professional, but also very personable with us. He made us feel very comfortable and answered all our questions. Enjoyed the complimentary flavoured water in the reception area. The pool was very enjoyable. The Neilsons
from Calgary, Canada
Submitted on 30-07-2016
I would like to take the time to celebrate the staff at the Westinq Bristol. As Gold members, my husband and I have had the pleasure of staying at this property several times in June and July. Every single time we have stayed here, the staff have gone above and beyond the call of duty. Today was certainly no exception. I came to the hotel thinking I had a reservation however the booking was for another day. Marcin, front desk, went above and beyond in helping me with a room reservation even thou... Read more
from Lyon, France
Submitted on 31-07-2016
Staff was awesome. Cleaning maid did a superb job in cleaning room. Shuttle drivers went out of their way to be helpful especially Munier, he was outstanding. They were remodeling the hotel but it did not affect out our stay. We would definitely recommend this hotel.
from Dubai, United Arab Emirates
Submitted on 01-08-2016
We came here as we wanted to utilize our spg points and they had a brilliant offer hence we took it. However I would have regretted to book this hotel and pay. In fact I would not stay here again. The two best things were the coffee in the morning, the free internet as an spg member and the lady on the customer service line. As for the rest, starting from the moment you enter, you see a hotel entrance that is not worth a hotel entrance of Westin. Poor it looks, and run down. Receiption is averag... Read more
from
Submitted on 01-08-2016
I've been at this hotel a couple of times now and it's a great stay. Lucky, at the front desk,is a super friendly host. Great to walk in to a hotel to a smiliny face!Helps with any questions. Rooms are simple and have just the right space! :)
from Pittsburgh, Pennsylvania
Submitted on 02-08-2016
I visit Toronto at least once a month and love this hotel. The front desk staff is always extremely friendly, and I always look forward to the beautiful fresh flowers on the counter. Lucky at the front desk always has a smile on his face and is very welcoming! The rooms have a contemporary feel, always clean, and the "heavenly beds" are great! The gym also has awesome treadmills!
from Ottawa, Canada
Submitted on 03-08-2016
On night one of my three at the Westin, I checked in after midnight, tired and anxious to get to sleep.I also learned that the hotel has undergone a necessary facelift, I was looking forward to getting to my room. Lucky, the agent working at the front desk, greeted me with a friendly smile and caring demeanour. After he learned of what had happened throughout my day and how tired I was (I am sure he could see it on my face as well...) he quickly processed my check-in and was off. I might have ... Read more
from Windsor
Submitted on 03-08-2016
WOW, our family is constantly take care of by Lucky at the Westin. We look forward to his time, attention to detail and special arrangements for our family. He makes us feel special, taken care of and makes our travel time more efficient! Lucky ensures that our time at the Westin is perfect overtime with all our details taken care of. Typically my husband travels here on business but as a family we choose to stay here as well when travelling out and about. What ever the reason. Lucky is always... Read more
from Perrysburg, Ohio
Submitted on 05-08-2016
This hotel is kind of far from the city. They do charge for parking, though, it was an acceptable rate. They also offer a shuttle to the airport where you can also pick up the train if you want to get into the city without driving or paying for an uber. The amenities were perfect. The room with the view was perfect. My favorite part, I was on a road trip and stayed in many hotels. This was the first hotel out of 5 that asked me how my stay was. You could tell that the staff honestly wanted the... Read more
from
Submitted on 06-08-2016
If you stay here, be prepared for inhospitable staff and you must ask for a room in the same hallway as the elevator. It was about one km to get to my room, the farthest you could get from the elevator. They weren't even sold out. Not sure why the staff would put anyone that far from the elevator. When I asked about that, they said someone else had done it - not really an explanation. And I had given them a heads up on a really late check in. Why would they put someone checking in at midnight in... Read more
from Pennsylvania
Submitted on 07-08-2016
I originally needed 3 night but my travels changed and I needed 4 nights. I was told I could extend with no issues and when I went to the front desk they told me I was not extended and they were sold out. I was very upset because it was now 1am and I was tired and getting the run around. At 7am the front desk called my room to say they did extend me and I had to update my room key. I tried to update my room key and they wanted to put another $250 hold on my card which was not okay with me. Ther... Read more
from Orlando
Submitted on 08-08-2016
If you need to be by the airport then this hotel is a great choice. It's just a few minutes drive from the airport. They also even offer a shuttle service that picks you up from the airport. When i was there the hotel was being updated so there was a good amount of construction going on, nothing too bothersome. The staff was also very friendly and helpful. Spent about three days here while on business and I have no complaints. There are even a few restaurants that are walking distance in case yo... Read more
from Huntsville, Alabama
Submitted on 09-08-2016
When my Delta flight got cancelled I was left with few options. Most other hotels in the area were already sold out. I was able to get a room at the Westin for a reasonable price. At check in, the desk clerk saw that I was not enrolled in their rewards program and was able to enroll me on the spot. She was very attentive and professional. The room was newly renovated and the bed was great! There are some signs of wear around the common areas of the hotel, but those issues appear to be in the p... Read more
from West Lafayette, Indiana
Submitted on 13-08-2016
I was in Toronto from Friday-Saturday for a sorority meeting in early August at the Westin Bristol Place Toronto Airport hotel was the chosen sleeping and conference venue for the weekend. The hotel was conveniently located about 5 minutes away from the Toronto Pearson International Airport and there was also a free shuttle that runs about every 30 minutes during their check in (3:00pm) and also available by calling. The shuttle driver was incredibly kind and offered some travel advice on how to... Read more
from Iowa City, Iowa
Submitted on 13-08-2016
The rooms are nice and our front desk guy, Lucky, was friendly and very helpful. They have a shuttle that takes you from the airport to the hotel which is free so it's really convenient. Its a great place to stay
from Kenora
Submitted on 14-08-2016
Thank you Yasir for helping make our special birthday trip even better! Best customer service I've had to date. Yasir and his staff went beyond expectations to make our stay most memorable. We will definitely recommend this location and be back again ourselves. ???
from
Submitted on 14-08-2016
I am from the United States and came to Toronto for a business trip with a group where we stayed at Westin Bristol Place for the weekend. The service was wonderful, from everyone that we encountered. One of the front desk receptionists, Lucky, was very kind. He was willing to help me in whatever way he could have. I enjoyed my stay here in Toronto.
from Tampa, Florida
Submitted on 14-08-2016
I stayed at the Westin for an all day conference and the overall staff was extremely friendly and helpful. The front desk man, Lucky made sure that our needs were accommodated to. This was very fortunate because our flight was much later than the check out time so he made sure we had a means of transportation. The manager also was extremely friendly and helpful, he showed us a great food spot and always made sure we were comfortable waiting in the lobby until our flight. Awesome place with aweso... Read more
from Belfast, United Kingdom
Submitted on 17-08-2016
Couldn't be more disappointed with this hotel, my insurance company booked this hotel late a night and agreed to pay not only the room but the pre-auth as well. Which is not an inconsiderable 250CAD ! So after waiting over 30 mins for the shuttle bus , arrived at the hotel and was told that messages weren't passed, in-spite of us standing in front of the person we were told to talk to. Then the wording of the fax that was sent wasn't quite right, could I call the UK and ask them to re do it.... Read more
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