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Hyatt Regency Toronto

Toronto, ON, Canada (YYZ)

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Based on 2020 reviews
Room & Rates
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Hyatt Regency Toronto
370 King Street W, Toronto, ON Canada M5V 1J9

Make yourself at home in one of the 394 air-conditioned rooms featuring plasma televisions. Relax and take in city views from the privacy of your room. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. Additional amenities include wireless Internet access (surcharge), concierge services, and babysitting/childcare.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served daily in the dining room for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and audiovisual equipment. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. Parking (subject to charges) is available onsite, and additional parking (subject to charges) can be found nearby.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served daily in the dining room for a fee.

The closest major airports to Hyatt Regency Toronto are:
Toronto, ON (YTZ-Billy Bishop Toronto City) - 1.6 km / 1 mi
Toronto, ON (YYZ-Pearson Intl.) - 18.1 km / 11.2 mi

The preferred airport for Hyatt Regency Toronto is Toronto, ON (YYZ-Pearson Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CAD 24 per person (approximately)
  • Fee for in-room wireless Internet: CAD 15 (for 24 hours, rates may vary)
  • Fee for in-room high-speed Internet (wired): CAD 15 (for 24 hours, rates may vary)
  • Self parking fee: CAD 32.00 per night (in/out privileges)
  • Valet parking fee: CAD 35 per night
  • Pet fee: CAD 30.00 per room, per night
  • Rollaway bed fee: CAD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 2020 reviews
from Toronto, Canada
Submitted on 02-06-2016
This hotel is ideally located in the heart of Toronto. Great access to shopping, nightlife and restaurants. However the hotel does enforce a quiet policy after 10 p.m. which it adheres to. So try not to have a conversation or laugh too loud after 10 p.m.or risk having hotel security knock on your door.
from St. Catharines
Submitted on 07-06-2016
We stayed here for the May long weekend celebrating a night out for a bride-to-be. In advance of the room booking we asked if they could do something special in the room. Once we arrived there were balloons, chocolate covered strawberries and champagne on ice with a nice message. They really nailed it! She felt very special Thanks Hyatt Staff :) The room was beautiful, we stayed in a business suite which seats 6-8 people and had a king bedroom (separate). This was a great feature. Although wifi... Read more
Submitted on 08-06-2016
We spent 2 nights in room 1223 that has 2 queen beds and a nice view. It was a good size for the 4 of us (with 2 teenagers). We didn't feel cramped and it was quiet! Trust me I am a light sleeper so for me to say that; it is really quiet. And Jay Hong or Hung at the front desk was very helpful and gave us a lot of information about the area! Rob was nice as well! Central location that allowed us to walk everywhere. Walked 8 miles on our second day!
from Vancouver, B.C
Submitted on 10-06-2016
This Hyatt is in very old condition. The rooms are small, dingy, and not very enjoyable. The lobby area is clean and fresh. But it's the hallways and hotel rooms that are dark and old. The temperature control is difficult to be precise.
from Austin, United States
Submitted on 10-06-2016
Stayed here for a conference. When I checked in I asked for a king bed and a nice view, and he gave me both! My view of the CN tower was amazing, and I slept with the curtains open just so I could wake up and see it! I did go to the bar a couple of times, and always got friendly service (expected for Canada). Didn't try the restaurants. The gym was ok. Enough machines to get a work out. The pool was small, but seemed ok. I saw a few families out there. There's also a rooftop bar, but when I visi... Read more
from Ca
Submitted on 10-06-2016
From the time I checked in they were always asking what they could do to help. I was in town for business meeting and they had to store some of my stuff every day and they made it very easy. Great location
from Ottawa, Canada
Submitted on 04-07-2016
The hotel was perfectly located for our needs. We were visiting friends who live near Rogers Centre, which was under a 10 minute walk. Walking distance to lots of good restaurants, as well as the waterfront. The standard king room was a good size for two people. Clean, modern décor. Small but decent gym. Didn't get to try the rooftop pool, but looked nice.
from Philadelphia
Submitted on 06-07-2016
We selected this hotel based on the location and the fact that there is a pool. After touring the city each day it was wonderful to relax and take a swim. Our 20th floor room was very modern, well appointed and extremely clean. Although we faced the construction site next door, it was quiet at night. The standouts here are the front desk and concierge personnel. They are experts on the area and extremely friendly. As others have mentioned, the bathrooms are tiny and the lighting is awful. Those... Read more
Submitted on 08-07-2016
I stayed at the Hyatt Regency for one night and checked in on the later side. The hotel staff was very friendly and the room was updated and modern. I loved the hotel's location as there are so many things to do that are within walking distance. Great restaurant selection and shopping close by. I will definitely be staying here again next time I head downtown Toronto.
from Baltimore, Maryland
Submitted on 14-07-2016
I think every review has already said this, but the location here is perfect! We took an uber once, everything else was in walking distance. Our room was a king with a view and it was very tidy and neat. Our bathroom was also a nice size with a great massage shower. The hotel has two restaurants and a Starbucks, with a gelato place next door. The staff were all very courteous and friendly. I would stay here again if I come back!
from Ottawa, Canada
Submitted on 13-07-2016
Great hotel ‚?? perfect for families or business - perfect location 5 min walk to Rogers's stadium - surrounded by great restaurants - fantastic outdoor pool area on the 17th floor ‚?? room was very clean - professional service
Submitted on 19-07-2016
This hotel was amazing! The people are friendly, the service was awesome and the comp breakfast fabulous! Centrally located in the entertainment district it's close to everything and there is the best Gelato place right at the entrance. Enjoyed every moment of our stay!
from Austin, TX
Submitted on 20-07-2016
This is a very nice property. The rooms are top notch, and spotless clean. Service is very friendly and they go over and beyond when it comes to hospitality. As an example, my room key stopped working, so I went to get another one. I got all the way up to the room and the replacement key did not work. So the front desk guy makes me a new key, then walks with me all the way up to the guest room to make sure that it worked. He said he had a master key and could let me in just in case there was any... Read more
from new york, United States
Submitted on 20-07-2016
From the time we arrived the staff was attentive and helpful. Rooms were comfortable and clean and quiet. Great location to all the sights and restaurants too. We highly recommend this hotel for all trips and events
from Dawson Creek, Canada
Submitted on 24-07-2016
Best location when staying in Toronto, if it is for a ball game or hockey game or just shopping. Easy to get around, great resturants and the shopping was great as well. Sites and sounds were very Toronto like. Defintly worth every dollar if going for a vacaiton.
Submitted on 25-07-2016
Stayed at the Hyatt and the staff was attentive to our needs. The room was small, I did have a standard room. The pool was fantastic with an amazing view. Enjoyed it immensly! The products in the room were awesome too :)
Submitted on 26-07-2016
The Hyatt Regency was a lovely hotel. With a modern motif and close to many amenities around the city. The staff was outgoing and very hospitable. I would definitely stay here if I have the opportunity.
from Halifax, Canada
Submitted on 26-07-2016
I wish I could come up with something different to tell you all regarding my most recent stay at the Hyatt. I am there about once a month. It's the best location - you are in the middle of everything. There is a great pool and luxurious patio overlooking the CN Tower, with bar and room service! The gym is excellent, the breakfast buffet is delish. But it's the people that really make this place stand out. From the moment Allan or Parry or one of the great team check you into the hotel, you are t... Read more
from Buffalo, New York
Submitted on 27-07-2016
This hotel is in a great location, easy walk to harbor area, stadium, and lots of restaurants. Clean, attractive hotel; quiet and relatively spacious rooms. I've stayed here several times, and keep coming back, despite many other choices.
Submitted on 30-07-2016
My family and I stayed at the Hyatt Regency Toronto during our trip through Canada recently. The staff was very friendly and our room was clean. Also, the location was great. However, the hotel lobby was always packed people attending a convention going on. Overall the hotel was good but a little crowded.
from DUBAI, United Arab Emirates
Submitted on 02-08-2016
The conceirge needs to be more responsible for their actions as they did not know who cancelled our arrival transfer from Airport to Hotel. This is the first service for us to a foreign country and we had to go through the airport formalities all by ourselves. We had to take a taxi and pay for it locally. The hotel should have extended the apology for the error.
from Jersey City, New Jersey
Submitted on 05-08-2016
i enjoyed my stay the staff theamenities the breakfast buffet were all great they even let me checkout late and they also held my bags. the only complaint i have is that my room didnt have a fridge . i will definitely stay there again.
from Ontario, Canada
Submitted on 16-08-2016
Service was great, location was great, close to Rogers centre where we took in an overpriced ballgame, got an excellent rate on Trivago, almost 1/2 price, bed was comfortable and room was clean. Overall the hotel was great
from Vancouver, Canada
Submitted on 16-08-2016
The front desk clerk was great! She was new to the job but did everything in her power to make my stay a good one. She was able to find me a mini fridge and had it delivered to my room within a few hours. Mini fridges should be standard in all rooms, by the way. A/C was loud to start up but worked well. Housekeeping was efficient and repaired the plugged sink in record time.
from Kitchener, Canada
Submitted on 07-09-2016
Really enjoyed my time here. Came in for Fan Expo, had a great experience and hope to do so again next year. The rooms were clean and well kept with a wonderful view of the CN Tower and Toronto itself, being in the heart of downtown Toronto was amazing.
from Kent, United Kingdom
Submitted on 08-09-2016
Our first hotel of 3 during our holiday from Toronto to New York. Staff were very welcoming and friendly and helpful with questions about where to go. Room was excellent and we experienced no problems.
from Millbrook, Canada
Submitted on 07-09-2016
The Hyatt Regency in downtown Toronto is usually a very well run hotel. It's located right in the heart of the Entertainment District--the TIFF Bell Lightbox is literally just down the street--and its surrounded by an array of fine little restaurants and shops that are all within short walking distance. The staff there is polite and friendly, and as accommodating as they can be in any particular situation. The rooms are fine...not luxurious, but comfortable and well set up. There are ameniti... Read more
from Barry's Bay, Canada
Submitted on 12-09-2016
We had an amazing time here. Everything you could want is right outside the door from this hotel. This staff is the best especially Ms. Tania Yuen and Jay Hong. They went over and above at every turn to make our stay very special. We loved the beds, food, pool, work out room and again I cannot say it enough, you are in the middle of everything in downtown T.O. -- super close walking distance. Try it here, you won't be disappointed!!!
from Auckland
Submitted on 15-09-2016
Toronto was really bustling with an air show, some type of comic convention and plenty of other exciting things going on. The location is good because we could get to where we wanted to go with Uber or walking and enjoyed restaurants, the beautiful weather, and watching a very vibrant city. Good breakfast in the morning, too.
from Windsor
Submitted on 16-09-2016
I love staying at this hotel! First off there's a pool at the top of the building which features a great view of the city of Toronto. Second the gym is located on a high level at the hotel which features a great view of Toronto. The staff is great, and the rooms are comfortable with the usual uncomfortable pillows. I brought my own from home. But overall great hotel! Highly recommended!!!
from Coimbatore, TN
Submitted on 19-09-2016
Was a 3 day stay. On entry I couldn't believe that this was a 5 or rather a 4 star property. The entrance, the lobby etc quite modest & Spartan. But I did get a fabulous rate. Ts not such a high rise in comparison to the sky scrapers nearby. It's in the downtown & walking distance to cn towers, water front etc... Was here for 2 days & shifted to another property in another part of town. It's on a high street so lots of bars & restaurants right outside the hotel & so are taxi's. The standard room... Read more
from Toronto, Canada
Submitted on 19-09-2016
We came Dtn for a tiff movie/party. Great location. Only not too many brunch style restaurants on Sunday. Concierge was nice, but didn't have many great suggestions. Also, I didn't use my points up before the due date, and they cancelled my membership. They re-issued a new card though.
from Oakville, Canada
Submitted on 20-09-2016
I stayed two nights at this Hyatt and found the hotel really middle of the road. The plus was that the bed was very comfortable and the location was perfect for me. Other aspects of my stay were not outstanding in any way and although I was not terribly disappointed, I think I would try a different hotel for my next stay in Toronto.
from Quebec, Canada
Submitted on 22-09-2016
Had business to do in financial district and this one of the last affordable hotel within a 30 minutes walk. This hotel is more suited for leisure and tourists, not at the standard of business hotel even if I found the service efficient. No wow factor here, you get for what you pay. Convenient if you come here for the Theatre district.
from San Diego, United States
Submitted on 22-09-2016
The first person I met was Ray at check-in. He was very polite and knowledgeable. I would also like to mention Sever - she works in the restaurant. So helpful and with a genuine smile! Thank you for making my stay wonderful!
from San Francisco, California
Submitted on 25-09-2016
We arrived by car late evening after visiting Niagara Falls. Room was adequate size, nothing special. Glad we got a good deal... would have been disappointing otherwise. Glad we spent only two nights and were out and about during the day. Staff was pleasant and helpful with identifying local resources/attractions.
from Boston, Massachusetts
Submitted on 29-09-2016
We stayed here for a wedding and we were happy with the location. The rooms are a little on the smaller side but that can be expected for a city. We were able to easily walk to several restaurants and the hotel staff was helpful in getting us a cab when needed. The room was clean and price was very good - but that may be due to the wedding room block!
from montreal, Canada
Submitted on 26-09-2016
Room was not very clean...there was a gum ball in the mattress box....just at the head of the bed...this piece of gum would be visible to anyone making the from that perspective very disappointed that this little detail does stand up to the high standard of the Hyatt. So disappointed.
from Montreal, Canada
Submitted on 30-09-2016
First time staying in the grand hotel Torontonians nicknamed "the wedding cake" when it was first built. Staff was exceptional. Room was clean but utterly uninspiring. Too much attention to kitschy design choices at the expense of convenience and comfort. Lengthy waits for an elevator. My expensive scotch was served in a dirty glass. Overall rating: meh.
from london, United Kingdom
Submitted on 30-09-2016
Good hotel. Great staff, very helpful. Good size rooms, clean and large beds. There was construction just opposite the windows. And some construction noises could be heard. But that wasn't problem for me. Nothing to fault. Internet was a bit slow but that got better the next day.
from Liverpool, United Kingdom
Submitted on 02-10-2016
This hotel is amazing right in the heart of downtown Toronto streetcars buses and underground outside great eating places on the doorstep.....staff are lovely and helpful the room I had on the 17th floor was great could see the cn tower from the window...bedroom was spotless huge bed and good shower....public areas where clean and comfortable....added bonus of an outdoor rooftop swimming pool...I loved it ...would highly recommend
from Railay
Submitted on 03-10-2016
The location is central, walking distance to train and in the middle of downtown. The rooms are beautiful. Staff are helpful! They let us check in early and upgraded our room to two queen beds from two twin beds as well as included a fridge.
from Ottawa, Canada
Submitted on 04-10-2016
Fantastic location right in the heart of the entertainment district. Short walk to rogers centre and quick subway to the ACC/Union. Great food all around so really can't go wrong...will be back without question!
from Ontario, Canada
Submitted on 05-10-2016
We had an absolutely wonderful stay at the Hyatt in Toronto. Such a beautiful hotel and amazing staff. Upon check in we were greeted by Rob Laciak at the front desk and he was absolutely incredible. He was very personable and friendly. He took such great care of us! My boyfriend had mentioned to Rob in passing that it was my birthday. Rob then sent up champagne and chocolate covered strawberries to our room with a birthday card signed by the staff! Such a fantastic experience. We will absolutely... Read more
from Rochester, United States
Submitted on 05-10-2016
The location of this hotel is perfect for either the Jays stadium or the air canada center. Easy walk to the action of Younge st, restaurants and bars. The staff was very friendly. It was a great hotel and a great time
Submitted on 05-10-2016
The hotel location is excellent - easy access to the airport, major highways, and the city center. The CN Tower is easily within walking distance. The neighborhood has a number of interesting restaurants and shops. The staff was friendly and efficient. The hotel does not include a Regency Club, so as a Diamond Passport member, I was given breakfast in the restaurant. The buffet spread was very good. There's also a Starbucks in the lobby. I stayed in a suite on he 15th floor. It inclu... Read more
from Codrington
Submitted on 05-10-2016
Great hotel down town Toronto, close to everything touristy. Within walking distance to the CN Tower, Roger Centre, Ripleys and many wonderful restaurants. Taxi or Streetcar ride to the Eaton Centre or Dundas square. The rooms can be a bit small if travelling with family.
from South West England, United Kingdom
Submitted on 09-10-2016
The Hyatt Regency is a typical corporate hotel. This is not a criticism, as there is a requirement for this type of hotel to do everything well & the Hyatt does this in spades. Reception was quick & welcoming, the room overlooking King St West was comfortable, the bathroom & shower good, breakfast was excellent (thanks to Raj - really professional) & the consiege team so helpfully. The hotel is situated in the heart of the entertainment & food district, with food from every part of the world. I... Read more
from Detroit, Michigan
Submitted on 09-10-2016
Pros: Walking distance to a lot of restaurants, shopping and attractions. Unfortunately there was construction going on right next to our room. But then again, there was a lot of construction going on downtown. Rooms were clean. Staff was friendly and accommodating.
from Miami, Florida
Submitted on 10-10-2016
I recently stayed here for a convention I was attending in Toronto. The hotel is conveniently located in the heart of Toronto, so there is plenty to do and eat nearby. It's also located half a block from the Toronto International Film Festival, so if you are attending this event, this would be a good location for you. The rooms themselves were very clean and looked like they had been updated in the past few years. There was some laminate peeling off one of the counters, which looked kind of... Read more
Submitted on 11-10-2016
i loved the plan and hall the rooms it's quite cool ^^ with a great location and a perfect view for the CN-tower side , you could see its lights changing during the night , and rooms are quite clean and wide
from Toronto, Canada
Submitted on 11-10-2016
Service staff were very pleasant. My husband and I stayed in 1 King bed room with city view (CN tower) - very comfortable bed and clean room, but insufficient sound-proofing. So far the best breakfast we ever had! Fresh ingriendients & bakery, awesome service, and on site cooking!
from Calgary, Canada
Submitted on 12-10-2016
This Hyatt is perfectly located in the entertainment district. It is within easy walking distance to the lakeshore, Rogers Centre (baseball), Air Canada Centre (hockey), the Hockey Hall of Fame, Roy Thompson Hall, the Ripley Aquarium & much more. It is clean & the staff is pleasant & accommodating. The negatives, in my opinion, are related to the layout & design of the room. Our room (King bed, city view over the pool) was sufficiently spacious, but the space was poorly allocated. The bath... Read more
from Hamilton, Canada
Submitted on 12-10-2016
Stayed at the Hyatt Regency for a weekend dance conference being held in the hotel. The price for 3 days was the same as a week in Mexico....unfortunately the conference was held the during the World Cup of Hockey playoffs and every location was sold-out or over-inflated. Check in was a breeze, and the concierge was very friendly and helpful. The location is very convenient to restaurants, sight -seeing and not too far from the expressway. The room was large, very clean and quiet - no compla... Read more
from Dalhousie, NB
Submitted on 13-10-2016
Here on work meetings, the set up is a bit odd with two elevators. The rooms are nicely appointed, a bar fridge would be nice. The location is excellent for anyone who wants to explore the city. The service was excellent!! Definitely recommend!
from Michigan
Submitted on 17-10-2016
Perfect hotel for couples weekend, or girls/guys weekend. No car needed once we parked (at a garage a few blocks away for half the $$). Very close to many restaurants, bars, shopping, etc. Hotel is typical of a Hyatt. Room was clean, spacious, quiet.
Submitted on 17-10-2016
We stayed at the Hyatt Regency for 6 nights. The location of the hotel is superb, it is located in the entertainment district a 10 min walk to the CN Tower. St. Andrew's subway station is a 10 min walk away. There is a Starbucks connected to the lobby. Our room was a two double bedroom and spacious for the three of us. The beds are super comfortable, the bathroom is a good size, nice shower. Our room was facing a construction site the building works started at 7am, which was not an issue for us ... Read more
from Washington, Missouri
Submitted on 17-10-2016
I enjoyed my stay very much. Staff were professional. Tv was great. Acknowledged our special day with champagne and chocolate strawberries. Location was a little bit from the path and many restaurants in the core.
from Toronto, Canada
Submitted on 17-10-2016
Every time I visit they call me by my name and remember who I am. I get the occasional upgrade without asking and that tells me they are sincere and care about me as a customer. I received an email prior to arriving with the weather for the week I was there and an introduction to the hotels team. It was a nice touch.
from Plymouth, United Kingdom
Submitted on 18-10-2016
The staff at the Hyatt are the friendliest and most respectful team I have had the pleasure of meeting in all the hotels I've stayed at. They make you feel special. The rooms are very nice too. Minimal furnishing and spotless There was a noisy hen party on our floor that woke us up at 2:30am but that's just the way things go sometimes. its no poor reflection on the hotel itself.
from Minneapolis, Minnesota
Submitted on 21-10-2016
Enjoyed my 2 night stay. Smooth checkin. He read out my diamond benefits as I expected.Got upgraded to 20th floor. There was construction goin on at the time. The huge crane starts operating at 7am which caused bit disturbance.Breakfast buffet was good. But this hotel didn't have lounge for evening canapés like other Hyatts. I loved the central location as it was short walk to Chinatown, Kensington, cn tower, st. Lawrence market.. I also used the luggage drop off service, which was excellent wh... Read more
from Hemel Hempstead, United Kingdom
Submitted on 01-11-2016
Right in centre of town for visiting theatres, restaurants, harbour, china town etc. Rooms were spacious, beds very comfortable. Only annoyance was the noise at the weekend where some people decided to have parties in their room causing noise and doors banging. We did mention to reception who then moved us to a quieter room. Lovely views from hotel.
from Montreal, Canada
Submitted on 01-11-2016
Awesome staff From Bobby the maitre d To Sever ... making me smile And having deep conversations about ... buffet style appropriate portions Food was exceptional quality Is so in Bucco with Rappini And pan fried gnocchi ... prefer gnocchi with Gorgonzola or traditional red sauce The fajitas ... and rice dish And wow the steak and fresh vegetables The check out desk ...Night staff Adam and Amanpreet and Kelsang and Vinusha And awesome Bob Laciak the overnight associate Adam is better th... Read more
from Napanee, Canada
Submitted on 06-11-2016
Excellent hotel. Staff very helpful and smiled a lot. Hard to find sometimes. The room looked newly renovated in a European flair. The beds were very comfortable and the rooms quiet. Recommended for anyone staying in downtown Toronto.
from Ontario
Submitted on 11-11-2016
Stayed with my family (2 kids 8 & 11), and they loved the outdoor rooftop pool. It was nice at nighttime, with all the city lights and view of the CN Tower. Room with 2 beds was clean and roomy. Lots of restaurants and attractions closely. Would stay here again.
Submitted on 14-11-2016
Stay here weekly and love this hotel. It's convenient to all things Toronto and very quiet, in spite of being right in the center of everything. The food is great and check in always expedient and friendly. Rooms are big enough to be comfortable and have all that you need. I stay here for both business and pleasure. Ray makes me feel very welcomed and comfortable!
Submitted on 14-11-2016
The room was suitable for an overnight stay. Small but comfortable. We've had larger rooms in this hotel which were much more comfortable. Location is excellent! Easy walking distance to downtown and all amenities. Great view on to the CN tower.
from Toronto, Canada
Submitted on 20-11-2016
I stayed 5 nights for a busy and important business trip and I spent far too much time sorting out issues with the hotel. I have worked hospitality jobs in the past from hotels to event planning so I know the training and the deal behind the scenes. I also realize there are just as many bad guests as there are bad employees, but this was not the case. Respect was reciprocal during my stay with staff members. They were friendly and always offered solutions, but there were just too many issues to... Read more
from Mandeville, Louisiana
Submitted on 22-11-2016
We only had one night in Toronto and decided to stay at the Hyatt Regency in the middle of the downtown entertainment district. Very nice hotel with good facilities. Also close to outside restaurants and entertainment. The underground parking facility has a low clearance. A large vehicle might not be able to park there.
from Brantford, Canada
Submitted on 22-11-2016
Love staying here when we come for a nice evening out to attend a symphony or theatre production. It is close to the TIFF and restaurants. All attractions are within walking distance. Very friendly hotel staff.
from Sudbury, Canada
Submitted on 24-11-2016
Had to go to Toronto on business and wanted a hotel within walking distance to University Avenue. RAY, the gentleman at the front desk was extremely pleasant and a pleasure to deal with. I met another gentleman (James P) in the breakfast area. I had a lot on my mind that first morning and somehow he knew things weren't as they should be. He basically took me under his wing and brought me juice and toast. He couldn't have been any nicer. I told him once my trial was over, I'd be able to act... Read more
from Akron, Ohio
Submitted on 30-11-2016
As a Hyatt Gold Passport member, I choose Hyatt whenever possible. We chose this hotel based on lication and pricing. Staff were extremely friendly and helpful. On day of our stay was my birthday. Shivani went out of her way to wish me Happy Birthday and even sent a slice of cake to our room. What a nice surprise to come back to after a full day of sightseeing.
from Staten Island, New York, United States
Submitted on 30-11-2016
This hotel was provided to me from my company because of preferred rates. It is not the worst hotel ever, but not the best either. The rooms are adequate, but in my case, I can tell my room was not originally constructed as such, it was a bit odd and confusing. It seemed as if my room was once the bedroom of a larger suite that got chopped up to hold more people. However, the contemporary style was very nice, the furniture seemed well kept as well. They had an AV plug-in plate by the desk that... Read more
from Quezon City, Philippines
Submitted on 30-11-2016
I have traveled a lot and have stayed in a lot of hotels for both business and leisure and I can say that this stay at Hyatt Regency Toronto is by far one of the best one I've experienced in terms of service. It was my first time to stay at this hotel and I chose this because it was the venue of the conference I was attending. Service was superb! Check-in and check-out were fast. When I arrived I had take out with me and I asked if they can reheat it for me. They couldn't but they sent over an... Read more
from Norwood, Canada
Submitted on 30-11-2016
Concave headboards & squishy pillows make it impossible to prop up in bed to watch TV, visit etc. Small rooms with tiny bathroom and drawers. Problems with phones. Dim tv & dim room lighting. Friendly staff. Clean, quiet room. Good location, odd decor with terribly uncomfortable couches in lobby.
from San Francisco, California
Submitted on 30-11-2016
To begin, with the front desk could not find my reservation, not sure what the issue was but they gave me a hard time but they eventually found it. That was a hassle to begin with and I had not even entered the room yet. Upon entering the bathroom I was appalled at the state of both bathroom and toilet. The photos speak for themselves. One word, disgusting. Did they even inspect the condition of the toilet? Now for the bath. There was mold around the drain stopper, the shower head was covered ... Read more
from West Kelowna, Canada
Submitted on 04-12-2016
Curved headboard design made sleep very uncomfortable as pillows kept sliding onto headboard, worse setup for headboard I have experienced. Room have bathtub showers prfer walkin. Room size smaller than I expected.
from Sarnia, Canada
Submitted on 04-12-2016
Had a great overnight stay at the Hyatt. The room was compact, but clean, nicely furnished and had a good layout. Beds were comfortable and the room had excellent climate control. We were able to check in early and parking was reasonable at $30/night. Staff were helpful, attentive, friendly and personable. Would definitely stay there again.
from Miami, Florida
Submitted on 05-12-2016
Great hotel! Very friendly staff and good amenities provided. Location was great with many attractions that are in walking distance . Rooms are a good size. Many shops and restaurants on the same street.
from Barrie, Ontario
Submitted on 05-12-2016
This is the third or fourth time I've stayed here and the quality of the service and the hotel itself is great and has been consistent each time. I would definitely recommend the Hyatt regency to anyone looking to stay in this area of Toronto.
from Ottawa, Canada
Submitted on 05-12-2016
I've stayed at this hotel once before several years ago. My experience last time wasn't great, but not terrible either. I decided to re-book as I got a decent price, knowing what I would likely get. The biggest plus about this hotel is the location as it's downtown, close to restaurants, attractions and public transport. I wouldn't book this hotel however at an expensive rate, it's nothing particularly special and I have a few negatives about it. The check-in process was fairly good, fast and ... Read more